Functional Competency Directory for Human Resource Roles

For filling ACR Forms for the year 2012-2013

Damodar Valley Corporation

HR Department DVC Towers, Kolkata

Directory of Functional Competencies for Human Resource Roles in DVC

Scales: M1-M4
Particulars of competencies
Understanding of DVC HR Mission, Vision & Strategy Knowledge of business i.e. process of power generation, commercial issues, competitors, customers, challenges before DVC. Labor legislation:- ID act, CLR & A act, Factories act, Bonus act, Provident fund act, Gratuity Act, ESI act. Knowledge of Calculation of Bonus, DA, Personal Pay, FCA, Night Shift Allowance. Understanding of Calculation of Generation Incentive, Construction Incentive & Ex Gratia Understanding of Benefits, Advances & Allowances offered by the Corporation like Conveyance Advance, HBA, Festival Advance, Furnishing Advance, LTA, Medical reimbursement etc. Industrial relations:- collective bargaining, trade union registration and recognition, strike related issues, handling employee agitations, bipartite forums. Disciplinary action procedures:- framing of charge sheet, principal of natural justice holding, departmental enquiries, decision on enquiry report, punishments, consequences of punishment, legal issues in departmental enquiries. TQM process:- quality circle, professional circle, ISO 14001, 5S, benchmarking and other TQM procedures. Performance development and review scheme:- Goal setting, performance monitoring, coaching and counseling, midyear review, year and appraisal, moderation procedures, communication of final rating and appeal. E-HR: Computerization of employee benefits and systems, issues involved, constraints, implementation issues. Land acquisition, related R&R issues, DVC policies on the same, CSR policy of DVC. Knowledge of Leave Rules, medical attendance rules Knowledge of NPS Self Contributory Pension Scheme & Employee Pension Scheme 95. Understanding of GSLI, GPAIS Knowledge of DVC Medical Policy. Understanding of Facilities in Hospitals at Station/Project Knowledge of Details of empanelled hospitals. Knowledge of Strategic Role of HR as business partner (Corporate Level, Regional Level & Project/Station Level) Implementation of Grievance Redressal Policy & Biometric Attendance System Awareness of contemporary management thoughts regarding the HR concepts and practices Counseling, coaching and communication skills Knowledge of Industrial Relations scenario in India and statutory obligations of DVC Knowledge of Promotion Policy for Non Executives & Executives Knowledge of functional and managerial competencies required in the organization to facilitate employee development Knowledge of Professional Circles, HR Ambassador policy, DVC Talent Championships, National Business Games etc. Understanding and implementation skills of Employee Satisfaction Surveys & Open Forum Suggestion Scheme Induction process at project level Canteen in the projects/Stations, cafeteria, library, Fitness Centre/multigym etc

Directory of Functional Competencies for Human Resource Roles in DVC Knowledge of current practices on Bench Marking in HR Understanding of Communication Strategy [Communication Matrix, Internal Change agents] A brief on Team Building initiatives Knowledge of learning theories and personality development Workplace design & Office facilities as part of Employee Services. Culture of Celebration Raising Day, National Events, Welcome & Farewell Parties, celebration of personal occasions such as birthdays, celebration of victory/successes Individual & Corporation. Reward & Recognition for Shram Awardees, participation modalities in external awards Celebration of National Events Understanding of Philosophy of Outsourcing in DVC (Job Contracts/Manpower Contracts). Knowledge of registered & recognized unions operating in DVC Knowledge of process of recognition of trade unions in DVC Forums for discussion as part of people participation & consultative fora - Canteen Management Committee, Employee Welfare Association & Station Club committee, Sports Council, Local Management Committee of Schools, House Allotment Committee, Township Advisory Development Committee, Security Committee, Task Forces for functions & celebrations Forums for discussing Productivity Related Issues: Plant Level Council (PLC), Shop Level Council (SLC), National Joint Productivity Council & Plant Safety Committee. Legal framework in disciplinary inquiry & principles of Natural justice. Industrial Relations Scenario in India including history of Trade Unionism in India Role of enquiry Officer/Presenting Officer Post Retirement medical facility to employee & Spouse. Annual health check up scheme-50. Knowledge of Components of employee salary/wages. Understanding & Management of employee related database. Philosophy of Human Resource Planning & Process of identification of vacancies Knowledge of use of latest HR tools for selection like psychometric testing (DISC Profiling), Behavioral Event Interview (BEI) techniques, Group Discussion etc. Legal Aspects of Recruitment & selection. Implementation of reservation policy for SC/ST/OBC & role of Liaison Officer Recruitment of Physically Challenged Persons as per govt. policy. Recruitment on compassionate ground. Knowledge of housing rules and calculation of points for allotment of quarters, rooms etc to internal and external individuals. Knowledge of DVC Rehabilitation & Resettlement Policy Knowledge of DVC Training Policy & Rewards and Recognition policy Objective of training in DVC Knowledge of creating training calendar from TNI of employees. Designing and delivering different training programs. Preparation of training budget. Knowledge of the process of training evaluation. Implementing and managing effective e-learning system. Knowledge of processing feedback from employees and incorporating them in designing training programs. Knowledge of creating and maintaining training database, record of DVC employees. Maintaining cordial relationship with different stakeholders i.e DVC employees, training institutes etc.

Directory of Functional Competencies for Human Resource Roles in DVC

Scale: M5
Particulars of competencies
Understanding of DVC HR Mission, Vision & Strategy Understanding of Philosophy of Human Resource Planning & identification of shortfall & surplus Knowledge of Human Resource Budget Knowledge of Promotion policy for Executives & Non Executives Understanding of Multi skilling, redeployment, Job rotation, career growth, review of manpower norms. Understanding and Management of employee related database. Understanding of Philosophy of Outsourcing in DVC (Job Contracts/Manpower Contracts). Knowledge of Training Policy Comprehensive training & development System Knowledge of Training Need Analysis & Training Calendar incorporating training on skill, knowledge & attitude for all employees Competence of managing In House Training, External Training. Knowledge of policy on Global exposure through Foreign Training. Knowledge of Corporation initiatives like HR for Line Managers, Value actualization, refresher course for HR & finance executives, team building, communication, PMS. Understanding of Program on TQM initiatives (Problem Solving, 5S, Kaizen)- Quality Circles Understanding of Sponsoring in conferences, national & international seminars etc. Awareness of contemporary management thoughts regarding the HR concepts and practices Training management Ability to evolve, design and source programs according to requirements Overview of orientation program for GETs/MTs ,Diploma Trainees etc Concept of Mentoring, Mentors Day, Social Get - Together of GETs/MTs/New joinees Knowledge of functional and managerial competencies required in the organization to facilitate employee development Knowledge of Professional Circles, HR Ambassador policy, DVC Talent Championships, National Business Games etc. Knowledge of Development Centers, Assessment Centers Understanding of Employee Satisfaction Surveys Understanding of the Knowledge Management procedure OD Intervention on Performance Feedback and Counseling Skills Understanding of Competency Framework Understanding of Communication Strategy [Communication Matrix, Internal Change agents] A brief on Team Building initiatives Knowledge of current practices on Career Development system Knowledge of current practices on Work Life Balance Knowledge of potential appraisal and development mechanism Knowledge of learning theories and personality development Workplace design & Office facilities as part of Employee Services. Culture of Celebration Raising Day, National Events, Welcome & Farewell Parties, celebration of personal occasions such as birthdays, celebration of victory/successes Individual & Corporation Reward & Recognition for Shram Awardees Implementation of reservation policy for SC/ST/OBC. Understanding of Philosophy of Outsourcing in DVC (Job Contracts/Manpower Contracts). Forums for discussion as part of people participation & consultative fora - Canteen Management

Directory of Functional Competencies for Human Resource Roles in DVC Committee, Employee Consumer Cooperative Society, Employee Welfare Association, Sports Council, Local Management Committee of Schools, House Allotment Committee, Township Advisory Development Committee, Security Committee, Task Forces for functions & celebrations Forums for discussing Productivity Related Issues: Plant Level Council (PLC), Shop Level Council (SLC), National Joint Productivity Council, Plant Safety Committee. Legal framework in disciplinary inquiry & principles of Natural justice. Industrial Relations Scenario in India including history of Trade Unionism in India Philosophy of Human Resource Planning & Process of identification of vacancies Role of enquiry Officer/Presenting Officer Post Retirement medical facility to employee & Spouse. Annual health check up scheme-50. Understanding of GPAIS & GSLI Knowledge of use of latest HR tools for selection like psychometric testing (DISC Profiling), Behavioral Event interview techniques, Group Discussion etc. Legal Aspects of Recruitment & selection. Implementation of reservation policy for SC/ST/OBC. Recruitment of Physically Challenged Persons as per govt. policy. Guidelines & process of recruitment on compassionate ground. Knowledge of Industrial Relations scenario in India and statutory obligations of DVC. Implementation of Grievance Redressal Policy & Biometric Attendance System Knowledge of NPS Self Contributory Pension Scheme & Employee Pension Scheme 95. HR planning and positioning:- Multi skilling, job rotation, vacancy determination, framing of Job specifications, Job Valuation Concepts. Core values internalization and other culture building initiatives Employee engagement building and commitment building initiatives Knowledge of business of the corporation (Must for HR executive at each level) Balance Score Card and HR score card

Directory of Functional Competencies for Human Resource Roles in DVC

Scale: M6- M10

Particulars of competencies
Understanding of DVC HR Mission, Vision & Strategy Knowledge of Planned Interventions at each level for development of technical competencies & managerial competencies. Awareness of contemporary management thoughts regarding the HR concepts and practices Knowledge of functional and managerial competencies required in the organization to facilitate employee development Knowledge of Development Centers & Assessment Centers Knowledge of HR Scorecard and HR Metrics. Knowledge of Hogan Development Survey as part of succession planning Understanding of Communication Strategy [Communication Matrix, Internal Change agents] A brief on Team Building initiatives Knowledge of potential appraisal and development mechanism Knowledge of Strategic Role of HR as business partner (Corporate Level, Regional Level & Project/Station Level) Knowledge of current practices on Career Development System OD Intervention on Performance Feedback and Counseling Skills Use of Assessment Centre for senior Level Positions Knowledge of potential appraisal and development mechanism Knowledge of learning theories and personality development Understanding of Philosophy of Outsourcing in DVC (Job Contracts/Manpower Contracts). Legal Aspects of Recruitment & Selection. Knowledge of Industrial Relations scenario in India and statutory obligations of DVC Knowledge of strategies for Leadership Development Knowledge of HR Best Practices in India & abroad Understanding of Government policies/directives on Training, Recruitment & Selection, Industrial Relations etc. Understanding of manpower structuring/restructuring, organization development interventions, business process reengineering etc.

Prepared by Team HR Damodar Valley Corporation DVC Towers, Kolkata