CLIENT NAME

Street Address • City, State, Zip

777-777-7777 / 777-777-7777 • email@gmail.com

EXECUTIVE MANAGEMENT / CONSULTING:

Global Operations Manag em ent, Process Re-Engineering,
Lean Manufacturing, Six Sigma Implementation
Multifaceted, pragmatic, and driven professional that will utilize excellent skills and a passion for analyzing
business needs, negotiating contracts, evaluating requirements, and custom designing strategic solutions to
complex issues. Thrive in both independent and collaborative work environments. Ability to rapidly achieve
organizational integration, assimilate job requirements and introduce new ideas, concepts, methods and
technologies. Fuels teams in the launch of leading-edge business solutions driving record-setting accuracy.
• Leveraged ability to recognize and capitalize on market trends and impact bottom-line through strategic
planning, pricing, market research, and forecasting.
• Demonstrated record of success in global operations management. Creative problem solver; with ability to
drive revenue growth, resolve conflicts, improve morale, and consistently exceed profit goals.

Organizational Development • Supply Chain Management • Logistics Planning & Development

Sales, Engineering, Financial Management • Procurement & Purchasing • Pricing Agreement Negotiations
Operations Management • Global Strategic Planning • Business Development
Sourcing & Buying Planning • Client & Vendor Relations Management • Team Management

PROFESSIONAL EXPERIENCE

CONFIDENTIAL COMPANY, Maynard, Massachusetts • 2000-Present

A privately held $250M company with 700 employees, providing high availability solutions for mission critical
systems of 5,000+ customers.

Director, Worldwide Business Operations (2005-Present)

Chief leadership and executive management accountability for process re-engineering, global operations,
strategic planning, supply chain management, proposal development, and CRM implementation. Assess
revenue trend analysis and forecast projections. Standardize and benchmark operational plans for product
launches, end-of-life events, and transitions to comply with local certifications and regulations such as Europe’s
RoHS and Japan’s Green environmental laws. Serve as key point-of-contact for corporate headquarters,
spearheading Engineering, Legal, Finance, Supply Chain, and Service. Optimize margins and maximize book
revenue. Devise and deliver recommendations for executive decisions and board-level presentations.
Streamline referral fees, global accounts, and split opportunities to improve the compensation plan structure.

Operations Manager (2003-2005)

Orchestrated channel and business development, leading marketing management, business development, and
channel account managers. Devised a partner training/communication strategy. Energized partner base with
launch of products into new market segments.

Business Manager (2001-2003)

Program Manager (2000-2001)
Bolstered and led a product line expansion through OEM Partnerships. Elevated and managed senior
executives, coordinating the development of an OEM program. Delivered a robust business model. including an
attractive pricing and discount structure, and a complete support framework.

Key Accomplishments:
• Triggered revenues by negotiating and securing new business terms and seamlessly integrating order
processes to enable multimillion dollar revenue streams with 3 major multinational corporations.
• Championed business relations with international subsidiaries in Japan, Europe, and Asia.
• Conceptualized, planned, and launched an online “deal checklist”, strategically eliminating 4 week delays
due to new Sarbanes-Oxley (SOX) processes.
 CLIENT NAME • Page 2 • email@gmail.com

Accomplishments continued…
• Executed methodology to improve inventory levels of long-lead items, eliminating shortages and lowering
tied-up expenses by more than 90%.
• Propelled and led the dynamic systems integration of a $10M acquisition company.
• Tripled a strategic partner team base in 6 months by invigorating sluggish recruitment processes.

Awards & Accolades:

• Awarded a ‘President’s Award’ for outstanding teamwork and collaboration.
• Winner of two ‘Sales Appreciation Awards’ for excellence in product launches and major bid proposals.
• Recognized with a ‘Significant Contribution Award’ for successful product launch.
• Granted multiple Stock Option Awards in recognition of outstanding achievement.

GENERAL ELECTRIC, Bedford, Massachusetts / McLean, Virginia • 1985-2000

A strategic consolidation of more than 40 local IT service providers into one $1B+ operating unit of GE Capital.

MITRE Account Program Manager (1999-2000)

Assigned to GE Capital/IT Solutions, led P&L management, budget control, HR management, program
development, account management, and contract negotiations. Managed and led 45 employees in all aspects of
desk side support, IT procurement, and account support across 50 locations. Oversaw revenue, inventory, and
expenses. Leveraged best practices among all of the major national accounts.

Key Accomplishments:
• Generated consistent service revenue growth by 50% and gross profit by 68%.
• Facilitated and directed the Y2K upgrade of 5000+ user systems in 45 days.
• Winner of a ‘Circle of Excellence Award’ as one of the top contributors in the GE Capital business.
• Elevated organizational performance by orchestrating redesign of procurement/sourcing standards.
** ** **
Career Note: Prior experience includes Productivity Leader-Six Sigma Master Black Belt (1998-1999), GE
Engine Services. Managed 4 Black Belts, leading successful Lean Manufacturing/Kaizan events to implement
cell-based manufacturing processes; Six Sigma Black Belt for General Electric Aircraft Engine Group (1997-
1998), and Staff Engineer (1985-1997). Details on request.

EDUCATION & CREDENTIALS

MBA
Babson College, Babson Park, Massachusetts

MS, Computer Science

Boston University, Boston, Massachusetts

BS, Aerospace Engineering

University of Notre Dame, Notre Dame, Indiana

Training & Development

General Electric Six Sigma • Certified Six Sigma Master Black Belt • Certified Six Sigma Black Belt
Engineering Development Program • Leadership Skills Development Course • Project Leadership Course

TECHNICAL SKILLS
C/C++, FORTRAN, Complex Software Simulations