Академический Документы
Профессиональный Документы
Культура Документы
processes youve laid out in your plan. CheckThis means monitor and measure what youre doing so that you have data to evaluate and improve the processes and overall system. ActAfter you have data, you must do something with it to improve, and, of course, plan for the improvement (which begins the cycle again). The act usually stems from management reviews, internal audits, customer audits, data gathering or even third-party assessments.
of meetings in the beginning for implementation planning, setting objectives and the quality policy, you should consider personnel who work well together in groups. Group decisions can provide a lot of creative feedback, which is often critical in providing more employee ownership and buy-in to the project. Other personality traits you should consider could include: Action-orientedThe team needs to be ready to act and implement change. ExperiencedIt is a good idea to have team members who know the business of the organization. People who have been around a while and know how things operate can be invaluable to your team. Detail-drivenDocumentation and implementation means dotting the is and crossing the ts, and deadlines are often absolute. Holistic thinkers When implementing ISO 9001:2000 for an organization, team members must be able to see the Big Picture. Good communicatorsOnce the system begins, awareness and understanding is crucial. This is where a strong team becomes essential, because spreading the word about quality is important. Also ensure that the information that is communicated is consistent and relevant. Key Objectives I. Balance positions II. Balance skills
Compliance to established procedures and processes Proper resource allocation Effective communication of objectives and responsibilities Competency of personnel and training programs The organizations ability to make changes when necessary
Once you have a full understanding of these issues you may realize that you are a long way on the road to ISO 9001:2000 already. You can then evaluate the best way to formalize what you have and make strategic decisions on how best to fill those gaps that were discovered so that established requirements can be met and customer satisfaction enhanced. Later in the implementation process a gap analysis may include the following areas: The organizations quality culture Knowledge of the quality management system and ISO 9001:2000 Awareness of the Quality Policy and quality objectives The suitability and effectiveness of the quality system Key Objectives I. Determine where your processes are now II. Determine where they need to be
MANAGEMENT BRIEFING
(1 day) Provides participants with a background of management systems, an overview of the primary requirements of ISO 9001:2000, and an in-depth interpretation of the requirements in clause 5, Management Responsibility.
Procedures
c. Documented procedures that are required by ISO 9001:2000. These are: 4.2.3Control of Documents 4.2.4Control of Records 8.2.2Internal Audit 8.3Control of Nonconforming Product 8.5.2Corrective Action 8.5.3Preventive Action d. Documents needed by the organization to ensure the effective planning, operation and control of its processes
Work Instructions
Explains details of specific tasks or activities: the how of performing a specific task. This level may include quality plans, work instructions, drawings, flowcharts, workmanship standards, product specifications, machine manuals, etc. Forms, tags, labels and other documents that prompt the recording of evidence (per levels 1,2 and 3 documentation) of compliance to requirements. Records may be mandatory or implied for each ISO 9001 clause.
8. CHOOSE A REGISTRAR
Registration to ISO 9001 takes place when an accredited 3rd party such as BSI Management Systems visits an organization, assesses the management system and issues a certificate to show that the organization meets the requirements of ISO 9001:2000. A number of factors should be considered when choosing a registrar including industry experience, geographic locations, price and service level offered. Key Objectives I. Choose a Registrar appropriate for your organization
ESTABLISH A PROJECT
ASSEMBLE TEAM
CONSIDER TRAINING
GAP ANALYSIS
DEVELOP DOCUMENTATION
COMMUNICATE IMPLEMENTATION
In addition to our suite of implementing courses, we offer the following auditing and transition classes to help you at every stage of the registration process and beyond. The Essentials of Auditing Management Systems Audit Process (Online Class) The Essentials of Auditing Management Systems ISO 9001:2000 (Online Class) ISO 9001:2000 Internal Quality Systems Auditor ISO 9001:2000 Lead Auditor ISO 9001:2000 Auditor Transition ISO 9001:2000 QMS Conversion Detailed course descriptions and a full class schedule are available at www.bsiamericas.com/training
CONTINUAL IMPROVEMENT
CHOOSE A REGISTRAR
GAIN REGISTRATION
ISO 9001:2000
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