Products

AskMe quickly connects people with questions to content and people with answers, helping organizations leverage their most strategic asset knowledge capital. AskMe delivers business-ready social media tools on top of a knowledge management and business process management foundation. his unique and powerful combination enables AskMe to help organizations of any size build knowledge capital that can be used to speed innovation, reduce costs, and improve customer service.

Solutions
!rganizations that successfully build and leverage their knowledge capital will thrive in today"s fast-paced global economy. AskMe helps organizations effectively share their knowledge and tackle some fundamental business challenges.

Expertise identification
The challenge
#mployees struggle to find the right e$pert or information to answer pressing business questions in a manner that"s timely and accessible.

The business impact

%ecisions are made with limited or incorrect information. #ffort is duplicated across teams and over time (i.e. answering the same question over and over). &ycle time and costs are increased. &ustomer satisfaction 'internal and(or e$ternal) is negatively impacted.

The AskMe solution

AskMe enables organizations to find the right e$perts by creating detailed user profiles using tools including smart auto-profiling technology. hese profiles are constantly updated based on user activities to continually refine results. Advanced search and analysis capabilities further improve the ability of the system to connect people with questions to the right e$perts, e$isting best practices, previous answers to the same or similar questions, and other relevant content in a rapid timeframe.

Employee disconnect

The challenge
#mployee engagement, problem solving, and innovative thinking is blocked by geographic and functional silos.

The business impact

%uplication of effort across teams (i.e. 3 different project teams pursuing the same problem and coming up with 3 different solutions). *hared vision and innovation from cross-functional engagement is limited or none$istent. +,% and production costs and cycle time increases. -ew business and revenue opportunities are missed

The AskMe solution

AskMe breaks down barriers and connects employees across organizational and geographic boundaries through communities.groups connected by common interests and goals. AskMe communities help drive employee engagement and keep people connected through innovative collaboration tools. hese tools allow them to create content, give and receive feedback, build a shared vision, and be recognized for their work. his ongoing community-based collaboration provides a broader view of organizational activity and ensures that the pool of knowledge capital is constantly e$panded and refined.

Knowledge erosion
The challenge
#mployees leave the organization and with them go undocumented best practices, critical e$pertise and unique organizational knowledge that is hard-won over time.

The business impact

#$pertise and knowledge must be re-acquired with no guarantee that it will replace what was lost. /roductivity decreases, innovation slows and operational efficiencies are reduced. &ycle time and costs are increased. &ustomer satisfaction 'internal and(or e$ternal) is negatively impacted.

The AskMe solution

AskMe enables organizations to capture, store and re-use knowledge that is created as a byproduct of daily work and collaboration. he knowledge capital that is created by this process includes organizational processes, established workflows, best practices, as well as fact-based content.

How AskMe sociali es knowledge

AskMe increases knowledge capital organically through a continuous engagement cycle.
Connect

AskMe connects people to people, and people to useful content.

Collaborate

AskMe makes it easy for people to engage with each other.

Communicate

AskMe gathers feedback and proactively shares new knowledge.

Create

AskMe turns ad hoc dialog into assets that anyone can use.

Sociali e your knowledge and thri!e

How to "uy
AskMe can be purchased as an affordable subscription service with quarterly and annual payment plans and fle$ible deployment options that include0

/ublic &loud - AskMe as a *aa* 'software-as-a-service) solution via 1ivemine"s public &loud provider partner *kytap. his is an ideal option for mid-sized companies, business units within large organizations, and enterprises wanting to start small and scale their AskMe deployment as their user base grows. /rivate &loud - AskMe deployed as a multi-tenant *aa* solution within an enterprise"s private &loud for 2 organizations wanting to offer AskMe as an internal service. -etwork Appliance - AskMe deployed on a 1ivemine-provided physical or virtual appliance behind a firewall. &ustomer !wned #quipment - AskMe deployed on a physical or virtual server provided by the customer per 1ivemine"s specifications