Payton Brass

www.linkedin.com/pub/payton-brass/81/285/588/ payton_40@hotmail.com

www.linkedin.com/pub/payton-brass/81/285/588/

OBJECTIVE
To obtain a position as an intern in the Human Resources department with Nestl Purina.

PROFILE of SKILLS
Proficient in Microsoft Office Applications such as Word, Excel, Outlook, Publisher, and PowerPoint Provide leadership with structure, direction, and feedback to those involved Create a culture of mutual trust and caring when working with customers and personnel Meticulous worker who is consistently attentive to quality and detail Trained in health and safety standards, waste disposal regulations and OSHA certified

EDUCATION
Bachelor of Science in Organizational Communication May 2015 Northwest Missouri State University, Maryville, MO Overall GPA 4.0 / 4.0 50% of educational expenses self-funded through academic scholarships and working 15 hours per week General Studies Mount Mercy University, Cedar Rapids, IA Completed 27 hours of general education requirements May 2012

WORK EXPERIENCE
Alumni Relations Annual Giving, Northwest Missouri State University, Maryville, MO Annual Giving Lead August 2012 - Present
Hire student employees for Annual Giving after reviewing applications and conducting phone interviews Annually develop and coordinate schedules for over 30 student employees Train new student employees in Annual Giving alongside the Annual Giving Manager Evaluate data and chart weekly progress for student employees Handle all inquiries in regard to scheduling conflicts Organize student employee files and update personal information annually Update alumni, family, and donor records using the university database to maintain accuracy August 2011 - May 2012 Analyzed data and entered information into the university database Answered phone and provided information or directed the caller to appropriate personnel Created and sent hand-written thank you letters to donors of the university Aided in filing and mailings of an average of 500 contacts

Alumni Relations Annual Giving, Mount Mercy University, Cedar Rapids, IA Office Assistant

Hy-Vee, Osceola, IA Cashier and Customer Service Consultant

November 2008 - December 2012 Exhibited excellent communication skills and built relationships with store customers Developed persuasive sales techniques through recommending in-store promotions Processed an average of $500.00 in money orders and bill pay Answered phone and responded to inquiries or directed the customer to suitable personnel

HONORS AND ACTIVITIES

Presidents Honor Roll (4.0 GPA) Cardinal Key National Honor Society (3.0 GPA and leadership abilities)