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Credit Handbook
Credit Handbook
Section 1: Introduction
1.1 Risk Management Policy Framework 1.2 Credit Handbook 1.3 Scope of the Document 1.4 Maintenance and Upgrade 1.5 Credit Handbook Rollout Plan 1.6 Monitoring Effectiveness & Implementation 1.7 MCBs Credit Risk Initiatives 1.8 Miscellaneous
Credit Handbook
The following documents constitute the Risk Management Framework for the Bank as a whole: a) Risk Management Policy i. Integrated Risk Management Framework ii. Credit Policy iii. Market Risk Policy including liquidity management iv. Operational Risk Policy b) Risk Appetite Statement c) Credit Handbook d) Operational Risk Framework e) Market Risk Limits Policy f) Treasury and Investment Policy The above documents cover all the requirements of the SBP Policy Framework1, as well as address the required policy aspects under Basel II.2 As the Bank moves on with its implementation of Basel II the following additional policy documents are envisaged: a) Obligor Ratings Framework (Basel-II Credit Risk: IRB Approach compliant) b) Key Risk Indicator Framework The above listed documents primarily cover policy issues. However, this Handbook and some other documents (e.g. CRC Process Flows, SLA documents, etc.) deal only with procedural issues. 1.2 Credit Handbook
The Credit Handbook was launched in March 2008, which replaced previous Credit Manual and eliminated policy / procedural gaps identified as a result of the gap analysis conducted for Basel II Standardized Approach to Credit Risk. Since its rollout, a number of changes have been made to the Handbook as a result of ongoing review of the same. This is the updated and revised version of the Credit Handbook. Dissemination of this Handbook is mandatory across all levels in the bank and the document should be read in the context of the overall Risk Management Framework as described above. Including this section, the Handbook has seven self-contained sections. The procedural aspects contained in this Handbook can be amended by MCC. CRMD shall, however, be authorized to issue necessary clarifications/explanations where required. The importance of effective risk management on a bank-wide basis is necessitated as the bank embarks on a plan for business diversification and growth amidst increasing competition in the banking industry. Accordingly, the purpose of this document is to formalize the organization, authorities and processes for credit risk management at the bank. Additionally, the document aims to:
Communicated via SBP BSD Circular # 3 of 2007 dated April 4, 2007 For the standardized approach to Credit Risk, Internal Models approach for Market Risk and Basic Indicator Approach for Operational Risk.
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Assist all front office personnel in Branches, Regions, Circles and Principal Office to carry out their relevant credit related activities; and Provide a training guide for personnel to learn about the banks risk management policies and procedures.
The primary audience of this document includes the following: a) Individuals involved in the marketing of products that lead directly or indirectly to credit exposures. b) Individuals involved in approving and reviewing credit decisions. c) Internal Audit & Risk Asset Review Functions. d) Individuals involved in the monitoring of credit exposure and in making the contractual documents that evidence the terms of the credit exposure taken by the bank. It shall be assumed that the actions of the captioned audience are in line with the procedures and policies highlighted in this Handbook. Any unauthorised deviation can result in disciplinary action being initiated against the concerned individual depending upon the severity of the action concerned. 1.3 Scope of the Document
This document covers the policies and procedures relating to the credit risk management functions covering the following items: Credit Risk Management Guidelines Credit Risk Evaluation and Review Documentation & Collateral Guidelines Credit Risk Control Management of Deteriorating Credits Facility Structures Lending Operations in Sri Lanka
This document will also be applicable to the banks Sri Lanka branches, until a separate Credit Handbook is developed for Sri Lanka Operations, except to the extent that the Sri Lankan regulations require practices more stringent than those contained in the Handbook in which case former shall be used. For this purpose, a separate section 7 has been provided in this Handbook. 1.4 Maintenance & Upgrade
The basic responsibility for maintenance and update of this document resides with the Credit Risk Management Division (CRMD). The review and update of this document shall be an on-going process to ensure continuous alignment of the policies & procedures framework with the internal and external dynamics of Banks
Credit Handbook
environment. Such factors may include developments, changes and trends in the banking industry and changes in economic, competitive or regulatory environment. CRMD shall formally initiate any modifications to this document. Proposals for amendments can also be made by senior management officials including the Group / Divisional Heads. However, such propositions shall be evaluated by CRMD prior to initiating the update process. This document, in its entirety, shall be reviewed on a periodic basis (at least once in two years) and updated, if required. However, it is anticipated that the next major revision to the document shall occur when the Bank moves over to the FIRB approach to Credit Risk. Whenever a change of a permanent nature is made to any credit procedure the relevant chapter of the Handbook should be updated, otherwise a new circular shall be issued by Credit Risk Management Division (CRMD) giving reference to the particular Chapter / Section / Subsection of the Handbook. The new circular may be filed in the Handbook just before the relevant chapter/section in order to keep the document comprehensive and updated. An updated version of this Handbook shall be available on the MCB Intranet portal under Risk Management link. 1.5 Credit Handbook Rollout Plan
The Handbook shall be disseminated to a bank-wide audience following approval of the competent authority. Given the extensive amendments/changes envisaged in the Credit Handbook, it is expected that all concerned officers shall review and understand the concepts and procedures and amendments made to the document to ensure smooth implementation of the same. After implementation of the new Handbook, any actions contravening this document will be highlighted under the post-facto policy. It should be noted that compliance with the Credit Handbook shall be the responsibility of the individual units respectively, and the role of Risk Management Group is purely to provide policy and procedural guidelines, without ensuring compliance of the same. Subsequently, Internal Audit and Risk Assets Review would monitor compliance with the requirements of this document. 1.6 Monitoring Effectiveness & Implementation
The Credit Handbook shall be continuously monitored with regards to implementation status and effectiveness of the various procedures. The implementation and effectiveness of Credit Handbook shall be measured and monitored on the basis of the following criteria: a) Monitoring of requests for exceptions being received by the Approval / Review authority. b) Problems being faced in the implementation process. c) Comments from the stake holders regarding effectiveness of the document.
Credit Handbook
To conclude this section, we are giving a synopsis of the major projects being undertaken in the credit risk area, which will potentially have an impact on some of the procedures / policies highlighted in this document. While this list may not be exhaustive, it is being given here, in order to make the rest of the Bank aware of the general direction in which we are headed. MCBs goal as a bank is to achieve compliance with the Foundation Internal Ratings Based Framework for Credit Risk as per Basel II. While the Bank prepares itself for this eventual goal, the Bank has achieved compliance with the Standardised Approach to Credit Risk (simple approach). MCBs major initiatives in the field of credit risk that have already impacted or will impact this document are briefly discussed below: a) Use of ECAIs: The Bank plans on using External Credit Assessment Institutions (ECAI) ratings to primarily rate its Corporate-Large3 portfolio. The following general guidelines will be used in this regard: i. ii. ECAI ratings will be used wherever they are publicly available. ECAI ratings shall be solicited by the Bank for those customers who in the opinion of the management of the bank consume significant capital, or where by getting a rating, the associated benefit to the bank will be material. These ratings will be obtained by using the local rating agencies. The bank will initially allocate business to a number of rating agencies, by allocating ratings of particular portfolio slices to them. Subsequently, the bank can differentiate between the rating agencies on the basis of performance of their ratings, as well as on the basis of the working relationship formed with them. The use of ratings shall continue till such time that the Bank is allowed to use the FIRB approach to credit risk.
iii.
iv.
b) Evolution of a Risk Ratings system: This is an important area, which is evolving in the Bank over the last few years. It is expected that both the Approving Units and the Reviewing Units, will use this tool diligently and carefully, making subjective assessments where ever required. Notwithstanding, the final call for assignment of a risk rating lies with RMG. Internal Audit can change a risk rating post-fact on justifiable grounds. Going forward, the Bank shall be starting a special Risk Ratings project, to further refine its present risk rating systems4. c) Data Collection: Data availability and integrity are key issues without which it is impossible to measure risk, and thereby achieve compliance with Basel II. This is a challenge for the bank, and will remain so in the future, given the archaic state of our IT infrastructure and MIS systems. In light of
3The Corporate - Large category of Corporate asset (as per Basel II definition) class would include entities with Annual Group Sales exceeding PKR 3 Billion; while entities with Annual Group Sales of up to PKR 3 Billion shall be categorized as Corporate - Commercial. 4 One of the key outputs of this project will be an Internal Ratings Framework document
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the issues surrounding this area, the following factors need to be highlighted: i. As the integrity / quantity and timeliness of our data improves our estimates of Risk Weighted Assets (RWA) and Economic Capital will improve. Improvement in data collection may result in revisiting certain models, primarily risk rating models. Data collection is an activity that impacts the Banks compliance with Foundation Internal Ratings Based Approach to Credit Risk. The data is required on financials, qualitative factors such as industry, default data and ratings migration data. In the absence of a full-functional core banking application, RMG has retired its existing legacy software systems such as Credit Information File (CIF), Classified Advances System (CAS) and Agriculture Credit System (ACS) etc. Credit Risk Management Information System (CRMIS) has been developed and deployed by retiring legacy systems. The required data elements for effective risk management and Basel II purposes are being provided through CRMIS. Importance of data cleansing.
ii. iii.
iv.
v.
d) Credit Risk Control: An independent Credit Risk Control (CRC) Function is important as it provides a key control for lending activity being handled from the Branches. An operational CRC Division is important for proper collateral management, and ensuring compliance with approval conditions prior to disbursals. The bank aims to use CRC in the following manner: i. CRC will negotiate independent Service Level Agreements with the various business Units. While CRC will follow its own process flows5, the functions that it will perform for the various units, will be as agreed in the respective SLAs. Because of the absence of a bank wide core banking application, credit risk administration will operate at three levels in the organization. 1. Where CRC does not have coverage, CRC activities will be housed in the Marketing Unit / Branch. 2. Where CRC does cover a particular branch, but the concerned Branch does not have active requisite credit modules of Symbols, CRC will essentially follow manual process flows.6 3. Where the credit related modules of Symbols are active, and are being used by CRC. e) Risk Based Pricing: The pricing of credit is related to the quantum of credit loss that has two major components. The first is the expected credit loss, which is essential information for pricing and reserving purposes, the second component is the unexpected credit loss, or worst deviation from the expected loss at some confidence level. The pricing of loans should not only
As defined in the CRC Procedures Handbook This may also be applicable in cases where a particular branch has bandwidth constraints, and control over the credit related modules cannot be directly passed to CRC.
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ii.
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cover expected losses, but also the remuneration of the economic capital set aside to cover the unexpected loss, the risk premium. While the decision to price loans will be with the Business, Risk Management Group can comment on the return v/s risk equation. This capability of Risk Management in this regard, will gradually improve as the system of risk ratings and capital calculation improves. f) Software: The bank shall be using different software to improve its measurement of credit risk. The software deployed shall include: i. ii. iii. iv. v. Credit Risk Management Information System (CRMIS) Statistical Packages, such as SAS, MatLab etc. Regulatory Capital calculation and Portfolio Management Software. Rating calculation software. Symbols
The software used above shall vary in complexity, and may evolve from being EXCEL based to an off the shelf application. 1.8 Miscellaneous
While the previous credit manual contained a separate section on Agricultural Credit, the same was removed from this version as CBBG is in the process of formulating its own Agricultural Credit Manual. All procedures related to agricultural finance would be covered in this document. Until the time that CBBGs Agricultural Credit Manual is approved and implemented, the Agricultural Credit Section of the previous credit manual will remain in force. However, the credit approval / review authority for agricultural credit would continue to be governed as per Chapter 3.1 in Section 3 of this document and other circulars issued from time to time. Policies and procedures related to Islamic Banking are not covered in this document as these shall be covered under the IBG Manuals. However, as a stop gap arrangement, the procedures and policies laid down in this Handbook shall also be applicable to Islamic Banking except facility structure. The credit approval / review authority for Islamic Banking would continue to be governed as per Chapter 3.1 of Section 3 of this document and relevant circulars issued from time to time. Business Groups with mutual consultation shall designate an individual Product Manager for each funded or non-funded facility being offered by the Bank. The Product Manager shall be responsible for keeping records of changes / amendments made in the respective product, and ensuring necessary compliance. The Product Manager shall also be responsible for elevating amendments / waivers (if any) to the relevant approval authority. Internal Audit (IA) is responsible for checking compliance with the requirements of this Handbook. Additionally, IA is also responsible for the validation of systems / procedures mandated by the Handbook.
Credit Handbook
Some operational procedure aspects are covered in this document, which shall necessarily be construed as guidelines only. This being the purview of Operations Group, all instructions (related to operational procedures) from the Operations Group shall take precedence over the contents of this document. Program-based lending shall generally follow the guidelines of their respective policies and manuals (if any). However, if an explicit reference to PPM lending is made and/or where a certain credit guideline is stated to be applicable on a bank-wide basis in Credit Policy and/or Credit Handbook, then the instructions mentioned in these two documents shall also be followed for program-based lending. Any deviation from the procedural requirements of this Handbook would require approval from Head RMG unless a specific approval level is mentioned in the Handbook. Head RMG shall also be authorized to delegate the approval authority for specific exceptions to procedural requirements as deemed appropriate.
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Risk is defined as the potential for loss, either directly through loss of earnings or capital or indirectly through the imposition of constraints on an organization's ability to meet its business objectives. Such constraints pose a risk by limiting a bank's ability to conduct its on-going business or to take advantage of opportunities to enhance its business. The assessment of risk exposures can range from a simple high-low matrix to a complex statistical analysis that quantitatively estimates the probability of a loss occurring and the probable amount of the loss. Regardless of the sophistication of the measure, banks often distinguish between expected and unexpected losses. Expected losses are those that the bank knows with reasonable certainty will occur (e.g., the expected default rate of a credit card portfolio) and are typically reserved for in some manner. Unexpected losses are those associated with unforeseen events (e.g., sudden changes in the economic environment or government regulations); banks rely on capital as a cushion to absorb unexpected losses. 2.1.2 Risk Management Banks are in the business of taking risk and getting compensated for it. Risk management is the process by which a bank identifies, measures, monitors and controls its risk exposures to ensure that: Risks are understood Risks are within tolerances established by the Board of Directors Risk-taking decisions are consistent with strategic business objectives Risk-taking decisions are explicit and clear The expected return compensates for the risk taken Capital allocation is consistent with risk exposures and revenue expectations The bank's performance incentives are aligned with risk tolerances
Risk management encompasses all of the activities of the bank that affect its risk profile. These include decisions and actions to avoid, mitigate, transfer, insure against, put limits on or explicitly take risk. Risk management occurs "on the line" where the risk is created, as well as in independent risk review and control functions, at the highest levels of management, and at the Board level. The organizational structure through which risk management activities are conducted depends on the culture of the organization, the size and complexity of the business operations in question, the type of risk being taken and the materiality of possible adverse outcomes. Thus, the application of risk management techniques differs from bank to bank. Please refer to Risk Management Policy document for MCBs risk management organization structure. Overall risk management policies and tolerances should be set on a comprehensive, organization-wide basis by the Senior Management; and reviewed with, and where appropriate approved by, the Board. Policies and tolerances addressing risk identification, measurement, monitoring and control should be clearly communicated throughout the organization.
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To be effective, the risk management strategy must be consistent with the risk tolerance of shareholders as represented by the Board and Senior Management. To be enforceable, the risk tolerance must be communicated and embedded in the culture of the organization, so that risk taking remains within the established tolerances both for specific business lines and the overall business. 2.1.3 BIS Guidelines for Risk Management in Banks The bank specific guidelines issued by Basel Committee on Banking Supervision are structured around the following seven principles. A banks board of directors and senior management are responsible for ensuring that the bank has appropriate credit risk assessment processes and effective internal controls commensurate with the size, nature and complexity of its lending operations. A bank should have a system in place to reliably classify loans on the basis of credit risk. A banks policies should appropriately address validation of any internal credit risk assessment models. A bank should adopt and document a sound loan loss methodology, which addresses credit risk assessment policies, procedures and controls for assessing credit risk, identifying problem loans and determining loan loss provisions in a timely manner. A banks aggregate amount of individual and collectively assessed loan loss provisions should be adequate to absorb estimated credit losses in the loan portfolio. A banks use of experienced credit judgment and reasonable estimates are an essential part of the recognition and measurement of loan losses. A banks credit risk assessment process for loans should provide the bank with the necessary tools, procedures and observable data to use for assessing credit risk, accounting for loan impairment and determining regulatory capital requirements.
2.1.4 Lending Principles at MCB Based on the guidelines provided by the Basel Committee (as reproduced above), MCB has identified the following principles for the management of risk across the bank, within all its business lines and within specific risk categories: Integration of risk management Business line accountability Independent risk reviews Contingency planning
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To ensure that interactions among risks are identified, understood and managed as appropriate, risks should not be evaluated in isolation. The analysis required to aggregate and highlight risks across the entire organization shall be done at the Risk Management Group. Purpose: To ensure that risk is managed consistently across the organization, and that the interactions of various risks and the associated impact are understood and considered when strategic and tactical decisions are made. Different risks interact with each other and may compound or offset each other (e.g., the impact of operational risk on credit risk or the interrelationship of market risk with credit risk.) Some business activities require an integrated approach from the start (e.g., collateralized derivative trading); other activities are very specialized and can be managed almost in isolation. The risk management process should recognize and reflect risk interactions in all business activities as appropriate. This requires having a structure in place to look at risk interrelationships across the organization. Business line accountability Business lines should be accountable for managing the risks associated with their activities within established tolerances, as well as for the results, both positive and negative, of taking those risks. This accountability should exist notwithstanding the presence of one or more support functions dedicated to risk management activities. Purpose: To ensure that the people who make business decisions understand the risks they are taking; incorporate that understanding into their decision making in order to achieve acceptable risk-adjusted returns; and are held accountable for the associated gains or losses. Those closest to the business in question are best positioned to identify the risks in the business, provided there is adequate independent review and control, and an incentive structure that encourages risk identification and management responses by the line. In organizations with staff or support personnel dedicated to risk management activities, there may be a tendency for the business lines to assume that risk management is someone else's job, that the line is responsible only for such goals as sales and customer service. Because line personnel, more than anyone else, understand and appreciate the risks of the business, such a lack of accountability can lead to problems. To understand the risk/return trade-off, profits and losses should be attributed to specific risk-taking activities and evaluated in view of the risks being taken. It is important to scrutinize profits as well as losses, because unusually high profits can be a signal that there is a problem. Profit and loss (P/L) analysis and other performance measures should be conducted independent of the business lines in order to maintain the integrity of the analysis. Going forward, to make sure that
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P/L targets are consistent with risk tolerances, a risk analysis would be included in the budget planning process. Independent review Risk assessments should be validated by independent review functions with resources, authority and expertise sufficient to assess the risks, test the effectiveness of risk management activities, and make recommendations for remedial action. Purpose: To ensure that those who take or accept risk on behalf of the institution are not the only ones who measure, monitor and evaluate the risks. While institutions may organize and structure the review function in different ways, the key is independence. The review functions should have the authority, expertise and corporate stature to be unimpeded in identifying and reporting their findings. The results of their reviews should be reported to business units, Senior Management and, where appropriate, the Board. Contingency Planning Risk management policies and processes to address potential crises and unusual circumstances should be in place and tested as appropriate. Purpose: To ensure that the organization is prepared to identify and deal with unusual situations in a timely and effective manner. Stress situations to which this principle applies include all risks of all types. Examples of contingency planning activities include disaster recovery planning, public relations damage control, litigation strategy, responding to regulatory criticism, and unwinding positions in light of global financial crises. Contingency plans should be reviewed regularly to ensure they encompass reasonably probable events that could impact the company. Plans should be tested as to the appropriateness of responses, escalation and communication channels and the impact on other parts of the institution.
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2.2
2.2.1 2.2.2 2.2.3 2.2.4 2.2.5 2.2.6 2.2.7 2.2.8 2.2.9
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At a counterparty level, One Obligor Principle refers to the banks ability to identify and aggregate all facilities of the borrower on a bank-wide basis (whether in loan book or treasury book) irrespective of the systems in which the exposures reside or the location from where the borrower is serviced in respect of a particular facility. This principle will be achieved by developing a procedural framework for counterparty exposure identification and aggregation under this section. In relation to a counterparty group, this principle is based on the assumption that the performance of an entity forming a part of a group of inter-related entities may be influenced by positive or negative results of one or more parts thereof. The ultimate purpose of one obligor principle is to determine the total exposure on a group including all un-drawn facilities. One obligor exposure would be used to (a) assess the credit risk of the entity / group on a bank-wide basis; (b) provide basis of customer exposure aggregation for capital adequacy purposes under the Standardised Approach to SBP Basel II Framework; (c) determinate appropriate approval / review level / process for exposure to the entity / group and; (d) help ensuring compliance with regulatory requirements relating to per party limits as well as monitoring of internal limits assigned to customers. The above-mentioned principle may also facilitate better input in business planning and strategy (e.g., Top 10 Customers/ Groups etc.). In relation to capital calculation under the Standardised Approach, this section covers the customer identification, exposure aggregation and capital calculation processes while aspects pertaining to external credit ratings are duly covered in section 2.6 to this Handbook. 2.2.2 Group Definition In order to aggregate exposure to all related entities (and ensure compliance with one obligor principle), MCB defines Group as an inter-related set of companies and / or persons with a high degree of dependency due to direct or indirect interest by the same shareholder or group of shareholders. The definition of a group according to Prudential Regulations of the State Bank of Pakistan (SBP) is as follows. Group means persons, whether natural or juridical, if one of them or his dependent family members or its subsidiary have control or hold substantial ownership interest over the other. For this purpose: (a) Subsidiary will have the same meaning as defined in sub-section 3(2) of the Companies Ordinance, 1984 i.e. a company or a body corporate shall be deemed to be a subsidiary of another company if that other company or body corporate directly or indirectly controls, beneficially owns or holds more than 50% of its voting securities or otherwise has power to elect and appoint more than 50% of its directors.
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(b) Control refers to an ownership directly or indirectly through subsidiaries, of more than one half of voting power of an enterprise. (c) Substantial ownership / affiliation means beneficial shareholding of more than 25% by a person and / or by his dependent family members, which will include his/her spouse, dependent lineal ascendants and descendants and dependent brothers and sisters. However, shareholding in or by the Government owned entities and financial institutions will not constitute substantial ownership / affiliation, for the purpose of these Prudential Regulations. In addition to the mandatory criteria provided by SBP, MCB would consider the following general guidelines/ criteria while determining a group relationship. However, it is reiterated that there is an element of subjective judgement involved in arriving at grouping decisions and Business Groups are free to propose groupings. However, Risk Management and Internal Audit & Risk Assets Review group shall be the final decision making authority in this regard. Beneficial shareholding of more than 25% by a person and / or by lineal ascendants and descendants, brothers and sisters (even though not necessarily dependent family members). Control over election of a majority of directors. Exercise of a controlling influence7 over management or policies. Common proprietorship / partnership / directorship by a person, and / or by his / her dependent family members, which will include his / her spouse, dependent lineal ascendants and descendants and dependent brothers and sisters. However, ownership / directorship in or by Government owned entities and financial institutions (where such nomination is due to extension of credit) shall be exempted. In case of Private Sector public limited companies exemption to be allowed by the relevant sanctioning authority in the following instances: o Directors holds related professional / technical qualifications and who are full time paid employees of the company and the position of the director is held owing to their professional and technical capabilities provided such person is not closely related (children / parent / siblings) to sponsors /owners of a company.
7 To illustrate the point: A company owns less than 50% shares of another company (an affiliate) but exercises management control. For e.g., company ABC holds 30% shares of company XYZ, but the rest of the shares are widely held by individuals and institutions which may or may not have a proportionate representation on the board, i.e., effective management control is with ABC. A company ABC, owns 20% of shares directly in company XYZ, but has majority or controlling interests in other companies DEF and GHI, who in turn (say) own 20% and 15% shares, respectively, in XYZ, and as such ABC has effective control over of 55% of voting stock of company XYZ. In addition to the above, there can be instances where controlling influence is exercised in the absence of direct or indirect shareholding. Such cases shall be categorized as Group exposures through subjective evaluation.
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Share holdings in the name of such director or in the name of his or her close relatives as defined above does not exceed 1% / any other notional percentage of paid-up shares of the company and no further share is beneficially held in his or her name. A certificate from the Company Secretary to this effect to be placed before the competent authority allowing the waiver and kept in banks record. Any other basis, on a case to case basis.
Common key management / persons involved in framing financial & operating policies or running the business (e.g. same Company Secretary or Chief Financial Officer etc.) Financial interdependence: o o Either counter-party has guaranteed repayment of liabilities of the other. Either has provided interest free and unsecured loan (other than trade related) in excess of 10% of the equity, to the other. One is the holding company of another as per the section 3 (2) of Companies Ordinance 1984 or have common holding company. Entities having common premises (unless exempted by RMG). Interdependent business Evidenced by substantial business transactions.
o o
Any other basis (including material inter-company agreements) on the basis of which two entities may be considered to be of the same group by the business initiating units. Credit / other Group may also do so under intimation to the Head of concerned business group with approval of Group Head Risk Management.
2.2.3 Customer Definitions/ Asset Classes under the Standardised Approach For capital adequacy purposes, banks borrowers shall be categorized into the following Basel-II asset classes under the Standardised Approach: Sovereign Public Sector Entity (PSE) Bank / DFI Corporate Retail Residential Mortgage Past Due Loans
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Sovereign The sovereign asset class is represented by the exposure to the central government, provincial government or the central bank of a country. This includes domestic sovereign entities as well as foreign sovereigns which are subject to different risk weights. In addition, certain PSEs may be treated as sovereigns for lower risk weights the names of which may be separately notified by the Government, as mentioned in the SBP Basel II Framework. Public Sector Entity (PSE) The PSE asset class includes exposure to an entity, which is owned or controlled by central or provincial government or any entity categorized as PSE by SBP. Bank / DFI Financial institutions falling within the definition of Bank/ DFI under the local regulations and institutions, which are declared as such by SBP. Corporate Corporate asset class includes exposure to any proprietorship, partnership or limited company that is not a PSE, Bank8, DFI, or a borrower within the definition of regulatory retail exposures (please see below). For capital adequacy purposes, the term also includes insurance companies and securities firms. Under Standardized Approach (as per SBP Basel II Framework), SMEs not fulfilling the conditions of the regulatory retail portfolio would also be considered as Corporate. For the purposes of ascertaining the appropriate level of Credit Approval / Review Authority and the relevant credit approval process / formats, the Corporate asset class shall be sub-divided into two categories, i.e. Corporate - Large and Corporate - Commercial. The Corporate - Large category of Corporate asset class would include entities with Annual Group Sales exceeding PKR 3 Billion; while entities with Annual Group Sales of up to PKR 3 Billion shall be categorized as Corporate Commercial. Retail The exposure to an individual person or persons or to a small business; and is in the form of revolving credits and lines of credit (including credit cards and overdrafts), personal term loans and leases (e.g. instalment loans, auto loans and leases, student and educational loans, personal finance) and small business facilities and commitments. Mortgage loans are not included in this category. To be eligible the total exposure to a single person; - Should not be more than Rs. 75 million in case of both consumer loans and small business loans; - Should not be more than 0.2% of total (gross) retail portfolio of the bank/DFI.
This would also include MDBs not eligible for 0% Risk Weight according to SBP guidelines.
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Past due retail loans are to be excluded from the overall regulatory retail portfolio when assessing the granularity criterion of 0.2% specified herein, for risk-weighting purposes. Moreover, all public limited companies incorporated under Companies Ordinance, 1984 or any other statute will not be treated under Retail, regardless of their exposure. Residential Mortgage Loans fully secured against residential real estate. It includes loans provided to individuals for the purchase of residential house / apartment. The loans availed for the purpose of making improvements in house / apartment / land shall also fall under this category. Loans secured by residential real estate for business purposes and loans secured against commercial real estate do not fall under mortgage loans. Past Due Loans In addition to above-mentioned specific asset classes, past due loans are treated as separate asset classes and subject to distinct risk weights as mentioned in the SBP Basel II Framework. An exposure shall be considered past due in whole if markup/ interest on it or principal is overdue as per Prudential Regulations as amended from time to time. 2.2.4 Exposure Aggregation under One Obligor Principle Regulatory capital calculation under the Standardised Approach to credit risk requires the bank to aggregate all exposures and assign asset classes subject to distinct risk weights. For certain asset classes (i.e. Bank, Corporate etc.), risk weights shall be subject to the external ratings assigned by recognised External Credit Assessment Institutions (refer to section 2.6 of this Handbook) while other asset classes will be subjected to fixed risk weights (such as retail and residential mortgage) as prescribed under the SBP Basel II Framework. In the above respects, the bank will ensure that: All the required data fields/ functionalities are available in the various systems Adequate interfaces/ mapping are created amongst various systems at the bank to facilitate exposure aggregation Mechanism is developed and implemented for maintaining data integrity and quality on an on-going basis Exposures are correctly assigned to their respective Basel II asset classes under the Standardised Approach.
2.2.5 Group Exposure Control Point (GECP) and Subsidiary Account Manager (SAM) Whenever the bank deals with a customer and its related entities (Group as defined above) at more than one location, or when the customer deals with different
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business units within the bank it is important to designate a unit to take on primary responsibility for managing the relationship. This function is critical for having all possible marketing and credit synergies. The designation of a unit would also ensure accountability for credit process on an overall Group basis. Group Exposure Control Point (GECP) GECP RMs will be the single point of origination for all credit requests of the entire customer group. They will be responsible for evaluating the strength of the Group and ensure that all the risks are adequately covered in the group relationship. They will monitor and manage exposure limits assigned to the customer group and they will also be responsible for ensuring that all corporate developments, especially changes in the shareholding pattern that result in any change in group relationships are duly communicated to Credit Risk Reporting & Systems Department (CRRS) for necessary updating (according to both MCB and SBP criteria). Subsidiary Account Manager (SAM) SAMs will be responsible for counter-parties within the customer grouping. All SAMs within the customer grouping shall have dotted reporting lines to the GECP in relation to account management and exposure monitoring. Prior to new credit applications, SAMs shall check with the GECP In-charge on availability of limits. In addition, all account reviews within the group must be coordinated with the GECP In-charge and the GECP In-charge is required to signoff on Group Position Sheets accompanying all credit requests. All updates on corporate developments must be provided to GECP as well as CRRS. In order to ensure that account managers are fully aware of their customers status, SAMs will be responsible to provide these updates in a timely manner. The above-mentioned responsibilities should also be incorporated in the relevant job descriptions. 2.2.6 Use of CRMIS for capital calculation under the Standardised Approach Pending full implementation of core banking solution SYMBOLS across the bank to capture the credit exposures and considering banks inability to provide firm implementation timelines for deployment of modules with all the required data fields/ functionalities etc., ) and that not all lending exposures are captured in SYMBOLS (e.g., CAMS and CTL are being used to record consumer finance and credit card exposures respectively), the Bank is using Credit Risk Management Information System as a secondary data source (which captures domestic credit exposure). Regulatory Capital Module in CRMIS is being used to calculate regulatory capital for credit risk as per SBP guidelines. The detailed processes for assignment of customer/ group IDs, exposure aggregation, marking of asset classes and capital calculation (including the use of CRMIS and RCM in these respects) are covered in the subsequent paragraphs.
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In order to get an overall view of the individual customer / group across the whole bank and to effectively automate the exposure aggregation process, it is imperative that there be one single pivot point. In order to achieve this, a framework for assignment of unique customer ID (explained in the Appendix I to Chapter 2.2) has been developed. This would ensure accurate aggregation of exposure across various systems and hence correct assignment of customers into Basel-II asset classes. Group Identification To get a consolidated view of credit risk on a group level, it is imperative to aggregate credit facilities to a group of related borrowers. These may be independent legal entities according to SBP PRs, and/or with different legal ownership, but from the bank's point of view they are sufficiently interdependent so that the performance of one may have a direct or an indirect impact on the other. Assignment of Group IDs (GID) In order to aggregate group exposures, it is important to develop a framework for assignments of group IDs which can take care of the complex inter group relationship of different companies and is robust and flexible enough to cater to all the different requirements which may arise from time to time. Considering the above facts, a framework has been developed, the details of which are given in the Appendix II to Chapter 2.2. Group ID9 Management It will be the responsibility of Data Control & Validation Unit (DCVU) within CRRS to allocate and manage Group IDs and to ensure group data integrity so that accurate data is available for analysis and decision making purposes. DCVU after getting information from business units/ credit review will incorporate the related GIDs in the account profile and will also have the discretion to modify the group details of an account as and when required after getting confirmation from credit review. Groups will be reviewed on quarterly basis in order to capture any change / update in group compositions. It will be the responsibility of the Business Units / Credit Review to report any new relationships among different accounts / changes in existing group compositions to CRRS immediately upon identification, irrespective of the decided review period, so that the changes can be made in CRMIS on time to ensure accurate / updated group compositions. Credit Review will be the final authority in case of disputes on grouping / de-grouping. Roles and Responsibilities for assignment/use of GIDs It is not possible for only one department to accurately assign GIDs. For proper checks and balances and to ensure data integrity, following are the responsibilities of different departments: RMs / Business Units: Credit Initiation Customer group is to be identified at the time of exposure initiation based on the prescribed Group Identification Criteria.
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When initiating any credit proposal Business Units will confirm whether it is an existing or a new relationship and Credit Review will sign off on it. In case of new group relationship, Business Unit will submit information of such relationship based on prescribed Group Identification Criteria corroborated/ supported by tangible evidence e.g., corporate/ shareholding structure, directorship, guarantee information etc.
CRRS: Validation Compile a bank-wide list of counterparty group relationships, duly identifying the customers forming part thereof, based on the information provided by Business Units. Concurrence to the list shall be obtained from Credit Review. In case of any dispute regarding group composition Credit Review shall be the final authority. Set up GID Database into CRMIS based on approved listing of group relationships. Update any new/ modified Group codes in the approved list of group relationships considering the information provided by Business, and communicate any errors identified based on the knowledge of such relationships and review of documentary supports. They should re-circulate the amended list to all concerned. Going forward, group database to be made available to Business, Credit Review, CRC and nominated RMs.
2.2.8 Credit Risk Management Information System Credit Risk Management Information System is an in-house developed application to capture counter party credit exposure at branch level. The system has been designed keeping in view SBP guidelines and best practices. CRMIS will be used for capturing and aggregation of credit exposure till the time that core banking solution (SYMBOLS) is fully implemented with complete functionalities at bank-wide level. The following system related aspects will be addressed for effective exposure aggregation across the bank: CRMD shall maintenance. be responsible for adequate system administration and
CRMD will ensure appropriate designing of CRMIS including provision of necessary data fields, specifications and functionalities as required for assignment of CID and GID and accurate customer exposure aggregation. Such data fields/functionalities, as far as applicable, should also be ensured in the other related lending systems at the bank.
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ITG will, in coordination with CRMD and related Business Units, ensure integration/ detailed (field-to-field) mapping of CRMIS with other systems (like CAMS, CTL, HRMS, CMRMM etc.). CRMD will decide on the mandatory data fields in CRMIS i.e. the fields that would have to be filled in by the data entry personnel in all cases. This will primarily represent information that would be required to enable correct classification of customers into their respective Basel II asset classes under the Standardised Approach. The list of such fields, together with the input controls, will be set out in the CRMIS documentation which all the concerned employees will be required to follow. Appropriate validation checks shall also be incorporated on key fields (e.g., mandatory fields, access controls, data entry/ validation checks e.g., range checks, limit checks and format checks etc.) in order to prevent incorrect entries e.g., random numbers or junk data etc. and restrict unauthorised entries. As a minimum, it should be ensured that CRMIS captures all the lending data at the bank either by direct data feed or through interfaces with other systems so that interfaces with capital calculator can be minimised to the most possible extent. For this purpose, data pertaining to overseas operations, staff loans etc. shall be adequately captured in CRMIS, going forward. It should also be ensured that lending data aggregated is both for the on-balance sheet exposures (both limit and outstanding) and off-balance sheet exposures (both limit and utilised). Further operational details, including the description of data fields/ system features/ specifications, system/ data flows together with related controls etc., in relation to the above will be covered in CRMIS documentation.
Data Quality/ Integrity The respective Business Units will be responsible to ensure that all the related data (financial as well as non-financial) is completely and accurately captured/ updated in the systems (e.g., CRMIS, SYMBOLS, CAMS, CTL etc.) and that aggregated exposures are in agreement with the general ledger. They will also be responsible for any special data entry population/ cleansing/ reconciliation exercises (in relation to both the new/ existing fields in CRMIS/ other systems) taken to ensure availability of complete and accurate data, as required for calculation of capital under the Standardised Approach and the advanced approaches, going forward. In cases where outside services are sought by the bank in relation to any such special exercise, these Business Units will continue to assume ownership of data pertaining to their business as captured/ fed by the special teams into the systems. In any case, they would remain responsible to ensure data capturing and availability of complete and accurate data going forward once required data is captured/cleansed with outside assistance as of a cut-off point in time. Going forward, the bank will also develop a mechanism for data exceptions noted by MIS Officers/ CRMD / CRC to affect the performance appraisal/ audit rating of the concerned Business Unit.
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Following shall be considered in relation to reconciliation between CRMIS and GL balances: Branches/ Business Units shall be responsible to ensure that aggregated exposure as per CRMIS matches with the GL for all type of exposure and accrued mark-up and difference, if any, is duly supported by proper reconciliation. Differences will be identified by MIS Officers at the circle offices, productwise, for each branch falling within that circle CRRS will monitor the differences and issue instructions for compliance Assignment of Asset Classes
2.2.9
Necessary features have been built in the system for identification of Basel asset classes based on set of rules supported by detailed mapping of relevant fields with Basel asset classes. The mapping will be adequately documented and will become part of the CRMIS documentation. Going forward, the bank will consider introducing separate field in Treasury system and assign Business Units to capture the information based on detailed understanding of such asset classes provided to them. CRRS shall ensure that PSE exposures are correctly categorized as per SBP issued guidelines and relevant lists. 2.2.10 Regulatory Capital Calculation for Credit Risk
CRMD has developed Regulatory Capital Model (RCM) for accurate calculation of capital requirement for credit risk under the Standardised Approach. RCM has all the required data fields/ functionalities. RCM has all the required inputs as necessary for aggregating exposures, assigning correct asset classes to the aggregated exposures, applying related risk-weights for calculating risk-weighted assets and capital required. Following specific functionalities has been included in RCM: Automated tagging/ filtering of exposures as per the Basel asset classes based on set criteria. Automated tagging/ filtering of retail exposures to the relevant portfolios (i.e. regulatory retail portfolio/ claims secured by residential property) based on set criteria. Monitoring of exposures, in order to re-categorise these exposures between different asset classes (mainly retail to non-retail and vice versa) in the event of change in the set categorisation criteria Output categorised exposures to the capital calculator for use in calculating the capital charge required
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Ability to increase/ decrease number of criteria, and to modify existing criteria for exposure categorisation
Further operational details, including the description of data fields/ system features/ specifications, system/ data flows together with related controls etc., in relation to the above is covered in RCM documentation. Monitoring of Customer and Group Limits CRMD will calculate per party limit under the Prudential Regulations, based on the information provided by FCG and disseminate such limits bank-wide. Going forward, the bank will develop a mechanism for monitoring of exposures by CRC on a periodic basis using relevant systems. In this connection, necessary features shall be introduced and CRC will be provided access to the systems to use it for the said purpose. Since this is dependent on system enhancement (capabilities of Symbols CL and LM module), same shall be implemented with the approval of Group Head RMG as soon as the above mentioned features are made available in Symbols CL and LM module after its full implementation in all branches. Role of Internal Audit Internal Audit shall be responsible for reviewing the structure, systems and process, aggregation of customers exposures, assignment of asset classes and the calculation of capital. They will also update the Internal Audit Policy/ Guide to specifically include audit/ review of policies, procedures and guidelines for exposure identification, aggregation and categorisation (including criteria for such identification and capture of required information into the systems).
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2.3
2.3.1 2.3.2
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Target Market (TM) identification is a key component of business strategy formulation process. This chapter deals with the procedural level details for development of Target Market studies and Risk Asset Acceptance Criteria. 2.3.2 Suggested Key Components / Elements of Business Strategy Target Market (TM) Industry Sector Studies The Target Market (TM) identification process is an integral part of the strategy formulation phase of the Bank and shall be conducted at the business group level. The objective of this process is to develop a focused approach for each business group to meet the targets / objectives. The TM, in this context, shall highlight the acceptable profile of prospects / customers to which the Bank markets products bearing an element of credit risk. For identifying TM, Bank shall focus its efforts, by ascertaining: the countrys economic development; the characteristics of industrial / economic sectors that the Bank wants to target and the growth / earnings potential; the risks specific to those sectors, cyclicality and the stage of the cycle; the critical success factors specific to those sectors; the forecasted short term / long term trends in the targeted sectors, and the micro and macro-economic factors influencing the same; differentiating the high value clients in those sectors; and The specific short term / long term business opportunities for the Bank, based on the needs of the identified clients, in the respective sectors.
Risk Asset Acceptance Criteria (RAACs) RAACs represent the minimum conditions under which the Bank is prepared to enter into transactions bearing an element of credit risk. Accordingly, only those clients that exceed the defined RAACs benchmarks shall be targeted in the Business Units marketing effort. RAACs are normally set by benchmarking for the critical success factors associated with the industry sector. Categories in RAACs can cover the following: Customer size (in terms of market share, revenue, equity, etc.) Customers financial condition (ratios relevant to industry / market, regulatory requirements)
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Any other relevant factor deemed appropriate by the business group for the specific industry / market (shall flow from the industry critical success factors identified as a part of the TM study)
Business Units will be responsible for conducting target market (TM) studies in accordance with the prescribed process, which will highlight both products and client segments to be marketed and develop Risk Asset Acceptance criteria. RAACs shall be developed by businesses in consultation with RMG. Any violations/ deviations/ exceptions shall be approved by the President / Group Head Risk Management. TM / RAACs - Scope of Application The Banks credit portfolio is diversified across a large number of economic / industrial sectors. RMG shall undertake industry studies (and consequently business groups shall establish specific TM and RAACs) for each industrial sector where the banks exposure is 10% or higher, or on a need basis. As a rule, cash / near-cash collateralized exposures would be excluded from TM / RAACs criteria. TM is a continuous process and high risk industries may be reviewed more frequently as and when required. Deviations Any deviation from the approved RAACs would require approval as per the Group Head Risk Management notified approval matrix. The relevant business group would elevate a memo giving details of the deviation approval requested as well as justification for the same. An annual report containing details of all such deviations approved by the President shall be communicated by the businesses to RM&PRC through Group Head Risk Management. Product Programs Products covered under product programs contain their own TM / RAACs in the program document (i.e. the PPM) and shall be approved as part of the PPM. Target Market and RAACs Guidelines Step 1: Identification of Target Industries / Sectors Target market studies identify key economic sectors keeping in view the following: Major industrial sectors of the economy and their contribution to GDP. Growth trends and sources of growth across various industrial sectors.
o o
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o o
Market size and segmentation of the various key sectors of the economy. Government priorities and regulations based on following: Strategic importance to the country (export based, import substitution, etc.) Amount spent on acquiring products / services of the type that the Bank offers Credit quality and industry stability
Step 2: TM Studies and Industry Analysis The target market process starts with an analysis of the political and macroeconomic conditions of the country wherein various macro-economic factors are required to be analysed. The next step is to undertake a detailed structural, financial and competitor analysis of each target industry to identify the key success factors for above average performance in the specific sector. This would be achieved through completion of detailed industry studies on the selected sectors. The studies should contain analysis and conclusive recommendation, focusing on: Industry structure, dynamics, competition and trends Key management skills required in the industry Key success / risk factors The role of government in the industry SWOT analysis
One of the deliverables of this process would be a list of names acceptable to the bank. A detailed format for conducting industry studies is attached as Appendix I to Chapter 2.3. Step 3: Establish minimum criteria that must be met by selected TM names Industry RAACs should be recommended, establishing the minimum pricing, product offering, and security / documentation requirements and the maximum per borrower limit.
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2.4
and
2.4.1
2.4.2
Stress-Testing 2.4.2.1 2.4.2.2 2.4.2.3 2.4.2.4 2.4.2.5 Introduction Stress-Testing Techniques MCBs Approach Roles, Responsibilities and Timelines Industry Best Practices
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Credit portfolio of a bank is typically the largest asset and the main source of revenue; while at the same time, it is one of the greatest sources of risk to a banks safety and soundness. Due to lax standards, poor portfolio risk management or weakness in the economy etc., a bank may face major losses/ failure. Credit Portfolio Management is the process by which risks that are inherent in the credit portfolio are managed and controlled. The main objective of MCBs Credit Portfolio Management is to manage risk at portfolio level. The key parameters that impact the credit risk of a portfolio are: Underlying credit risk Exposure positions (concentration) Default correlation 2.4.1.2 Framework
The Risk Management Framework of the bank would involve identifying, monitoring, measuring and controlling credit risk. To achieve this goal it is imperative to manage the credit portfolio in such a way to optimising credit risk. The main objective of MCBs Credit Portfolio Management function is to understand credit risk at portfolio level on the basis of consistent criteria. This involves calculating the banks exposure and monitoring limits in line with its credit risk policies and goals. Following are various activities that shall be catered by the Credit Portfolio Management Function: Defining a Portfolio Set limits and manage concentrations ex-ante and post-ante Establish objectives and measure performances Aggregating credit risk of an obligor
Aggregation of credit risk is vital to compare risks on a bank-wide basis. For this, the bank manages credit risk at a central point and calculates the same across businesses, regions, groups and different obligors based on consistent criteria. Standardizing risk measures in the long run would involve implementing a valuation framework so that all the products and risks can have an economic value, so as to compare products and risks. Internal rating framework once developed shall complement Portfolio Management and enable bank to calculate PD (Probability of default), LGD (Loss given default) and EAD (exposure at default).
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Going forward, Credit Portfolio Management function will be strengthened within RMG by implementing an appropriate portfolio management system to cater portfolio management requirements. 2.4.1.3 Concentration Management
The banks management shall apply exposure caps and risk tolerance limits to appropriate sectors and individual borrowers. Senior management shall also periodically evaluate each lending units business and marketing plans for lending policies related to new target market / product-mix and underwriting criteria. Credit Portfolio Management involves looking at the entire segments of the portfolio (groups of loans with similar risk characteristics) and defining tolerance levels. In addition, LPM shall also segment the portfolio in a number of different ways - for example by loan type, industry, geography, structure, collateral, tenor, risk of default or loss, etc. Managing concentrations and setting limits are one of the primary objectives of MCBs portfolio management function. Limit setting process should take into account banks strategy, risk appetite, competitive advantage, systems and level of diversification. While these variables should be kept in mind while setting limits, it would involve setting limits in respect of following: Industry-wise Obligor-wise Obligor Group-wise Customer categories (as identified under Prudential Regulations) Regulatory portfolio limits
Some of the most significant parameters are explained below: Industry-wise: A limit on the maximum amount of credit facilities that can be extended to borrowers in a particular industry should be in place. The amount should be decided in consultation with the Business Representatives with input from Portfolio Management and Credit Review and would be finalized by the Group Head WBG, CBBG, RMG and the President. Obligor-wise: The maximum amount of credit facilities (within regulatory limits) extended to any single borrower regardless of the industry and type should also be in place. The amount should be decided in consultation with the Business Representatives and Credit Review and would be finalized by the Group Head WBG, CBBG, RMG and the President. Limit setting and the determination of the bank's exposure should be done in light of past record, changing financial structure of the entity, equity of borrower and collateral. This limit setting has the advantage of overcoming the problem faced when the obligor has multiple functions covering many sectors/industries. This holds for both; large corporate entities and SME's (Small and medium size enterprises).
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Obligor Group-wise: Group limits are covered under prudential regulations of the State Bank. Internal group limits will be established to restrict the bank's exposure on a per party basis. The amount should be decided in consultation with the Business representatives and Credit Review and would be finalized by the Group Head WBG, CBBG, RMG and the President. 2.4.1.4 Credit MIS
The effectiveness of the banks Credit Management Function process largely depends on the quality and availability of management information systems (MIS) and many of the advancements in effectively managing the credit portfolio will be the direct result of the robust MIS. The Credit Portfolio Management function at MCB would continue to evolve over time and would endeavour to generate the following MIS for senior management/ RM&PRC subject to the availability of adequate systems and data: Portfolio reports including trend analysis business wise, industry wise, NPL analysis, new relationships etc. Stress-testing Reports Projection on a portfolio level Sensitivity analysis Limit Reports Portfolio concentration analysis Analysis of credit risk inherent in the loan portfolio
Stress testing provides a way to quantify the impact of changes in a number of risk factors on the assets, liabilities and P&L of a financial institution. Stress tests are primarily designed to quantify the impact of possible changes in economic environment on the financial system. The system level stress tests also complement the institutional level stress testing by providing information about the sensitivity of the overall financial system to a number of risk factors. These tests help to identify structural vulnerabilities and the overall risk exposure that could cause disruption of financial markets. Stress-Testing definition Stress-testing refers to a range of techniques used to assess the vulnerability of a financial institution to exceptional but plausible shocks. 2.4.2.2 Stress-Testing Techniques
Simple Sensitivity Analysis It measures the change in the value of portfolio for shocks of various degrees to different independent risk factors while the underlying relationships among the risk factors are not considered.
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Scenario Analysis It encompasses the situation where a change in one risk factor affects a number of other risk factors or there is a simultaneous move in a group of risk factors. Scenarios can be designed to encompass both movements in a group of risk factors and the changes in the underlying relationships between these variables (for example correlations and volatilities). Stress testing can be based on the historical scenarios, a backward looking approach, or the hypothetical scenario, a forward-looking approach. Extreme Value / Maximum Shock It measures the change in the risk factor in the worst-case scenario, i.e. the level of shock which entirely wipes out the capital. MCBs Approach
2.4.2.3
MCB would adopt a phased approach to implement stress testing guidelines for the credit portfolio. In the first phase, the Bank will comply with minimum SBP criteria and design/construct stress tests according to the SBP documentation. In the second phase the bank will adopt international best practices as it is going forward with the implementation of advanced internal ratings approaches under the SBP Basel II Framework. Phase 1: Adoption of SBP Guidelines The Banking Supervision Department of SBP has given a set of detailed guidelines namely Stress Testing Guidelines 2005 in BSD Circular no.5 of 2005. It deals with all of the different approaches, methodologies and framework for stress testing. Scope of SBP Stress Testing Guidelines The scope of the stress test is limited to simple sensitivity analysis. Five different risk factors namely; interest rate, forced sale value of collateral, non-performing loans (NPLs), stock prices and foreign exchange rate have been identified and used for the stress testing. Moreover, the liquidity position of the institutions has also been stressed separately. The tax-adjusted loss arising from the shocked position will be adjusted from the capital. The revised CAR will then be calculated after adjusting total loss from the risk-weighted assets of the bank/DFI. Phase 2: Capacity enhancements for Industry Best Practices / Basel-II Criteria With the adoption of Basel II advanced approaches it is expected that the Bank would have the necessary data in place to carry out stress tests according to international best practices. This would require MCB to use sophisticated portfolio management models to deal with the multi-variable stress tests. 2.4.2.4 Roles, Responsibilities and Timelines
MRMD shall be responsible for conducting stress testing and reporting the results as per SBP prescribed timelines and parameters for consolidation and onward submission to SBP. The results of these periodic stress testing exercises shall be reported to the senior management and RMPRC (on as and when required basis).
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The following is the methodology / steps that will be followed, once MCB has the system functionality, in order to conduct detailed stress analysis that would contribute towards development of our Banks strategy in response to macro and micro economic shocks. Defining the scope of the analysis Future scope of the analysis will depend upon the nature of risks to be analysed and on data availability. The greater the amount of data that will be available the greater would be the scope of stress test that we will be able to conduct. Designing and calibrating macroeconomic stress scenarios This will depend upon type of risks to be analysed (e.g. market, credit, interest rate, liquidity, etc.), whether single or multiple risk factors are to be stressed, what parameter(s) to stress (prices, volatilities, correlations), by how much (based on historical or hypothetical scenarios) and over what time horizon. All of these factors have to be decided upon after analysis of availability of original data. Use of a wide range of risk factors and incorporating multiple shocks allow for more realistic predictions as compared to ad-hoc sensitivities of single parameters. Shocks can be calibrated to the largest past movement in the relevant risk variables over a certain horizon or be based on historical variance. Assessing system vulnerability to specific risk factors The impact of macroeconomic shocks on the stability of the financial system can be measured using econometric analysis. This would help us to assess financial sector vulnerabilities over time and identify country or Bank specific factors. Integrating the analysis of market and credit risks Changes in macroeconomic fundamentals or in asset prices may directly affect the market value of banks assets and liabilities. Moreover, large swings in asset prices can lead to significant volatility in debt-to-income ratios for both households and firms. The impact of asset price shocks on the solvency of banks obligors and, in turn, on the credit quality of banks portfolios, represents a primary source of concern in the analysis of systemic risk. In fact, a given macroeconomic shock can lead to both market losses and to changes in the credit quality of the obligors (which implies potential mark-to-market losses in the loan book). Aggregation and interpretation of results The information obtained from the analysis of individual financial indicators needs to be combined for an integrated assessment of the overall vulnerability of the financial system to any given stress scenario. Correlations and interlink ages among the risks faced by individual institutions should be captured to provide a holistic view.
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2.5
2.5.1 2.5.2 2.5.3
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A management information system (MIS) is a system or process that provides the information necessary to manage an organization effectively. MIS is viewed and used at many levels by management. It should be supportive of the institution's long term strategic goals and objectives. An institution's MIS should be designed to achieve the following goals: Provide a system for recording and aggregating information. Support the organization's strategic goals and direction. Reduce expenses related to labour-intensive manual activities. Enhance communication among employees.
2.5.2 Credit Risk MIS at MCB The bank needs a comprehensive information system that can cope with the varying information needs of the management for planning, policy making, and decision support, while ensuring its consistency, comparability, integrity and accuracy. In order to achieve the above stated objectives bank has upgraded legacy systems by redesigning and integrating them into One Mother System namely Credit & Risk Management Information System (CRMIS) using latest software tools. CRMIS has not only helped in resolving data integrity issues but has also reduced errors and reworks. This has also improved the data quality and is a more reliable source of information for different user groups engaged in processing, monitoring and managing the credit portfolio. CRMIS project has achieved following high level objectives: A point-in-time database for customer information Complied with the Basel-II Accord and other regulatory requirements. Decreased errors and reworks and increased productivity. Provided improved access to data needed for decision making. Improved data quality so that it can be used as a reliable source of information. Generated a series of reports to meet diversified user requirements and provide facility to export data for customized reports. Reduced manual preparation of regulatory returns by automating the tasks and incorporating such reports into this system.
Data flow and job scheduling is given at Appendix-I to Chapter 2.5. 2.5.3 The Way Forward CRMIS is essentially a system dependent upon manual punching and works as disintegrated standalone application. In order to overcome these shortcomings the bank has decided to implement a fully functional core banking solution with all
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required functionalities and data fields. Going forward all modules of SYMBOLS will be implemented. Till that time CRMIS will be used a stop gap arrangement and requirements for managing credit risk will be met through CRMIS. Upon completion of Symbols deployment CRMIS will be retired and banks MIS structure will be shifted on SYMBOLS.
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2.6.3 Basel-II Credit Risk Standardised Approach (External Credit Ratings of Borrowers)
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Risk rating is an essential tool for effective identification, measurement and monitoring of credit risk at the counterparty level. Rating systems measure credit risk and differentiate various credits by the magnitude of credit risk that they pose to the bank. It allows the banks management to monitor changes and trends in risk levels. For rating a credit, banks develop their own internal rating systems and / or rely on External Credit Assessment Institutions. With only few External Credit Assessment Institutions (ECAIs) available in Pakistan, more often than not it is the internal rating system of a bank that rates a particular credit. Banks across the industry are developing more robust internal rating systems in order to increase the precision and effectiveness of credit risk measurement and management process. This trend will continue as banks expand the scope of internal ratings to include allocation of regulatory capital for credit risk in accordance with Basel Committee on Bank Supervisions Internal Ratings Based approach to capital allocation. This chapter covers the following topics. Traditional approach to internal ratings (presently used at MCB) Use of external ratings for Basel-II capital calculation (to comply with the BaselII Standardized approach for Credit Risk)
Going forward, the bank will develop internal rating templates in accordance with the provision of the SBP Basel II Framework during its transition to the FIRB Approach to credit risk. In this regard, the bank will develop Credit Risk Modeling function within CRMD appropriately manned by personnel of required specialized skill and competence. This function shall be responsible for the design or selection, implementation and performance of the banks internal rating systems jointly with the Business Units. 2.6.2 Conventional Approach Presently, the bank uses two different formats for internally rating its customers; one for Corporate - Commercial customers and the other for Corporate - Large customers. These formats have been discussed in detail in the later sections of this chapter. All Credit Proposals are required to be accompanied by the respective customer ratings on the relevant formats. All changes to the existing templates shall be authorised by Group Head Risk Management. The methodology / approach followed for development of existing internal rating templates for both Corporate - Commercial and Corporate - Large customers is similar. Some key aspects of the methodology are given below.
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The selection of variables (e.g. financial ratios, management information, etc.) included in the template is based on subjective assessment only. The decision to whether include or exclude a variable is not based on any statistical analysis conducted on historical data. The final output of the template is a customer rating on a numeric scale (ranging from 1 to 7 for Corporate - Commercial customers and from 1 to 12 for Corporate - Large customers). Each numeric rating has a subjective description (detailed in later sections of this chapter). The methodology does not involve back-testing of the template on sample data (from actual customers) to ascertain the accuracy of the models output. Since the methodology is purely subjective, output of the existing rating template does not directly relate to the following. o Loan pricing decisions (though effort has been made to relate internal ratings of Corporate Large customers with a pricing grid, as explained in detail in later chapters) Decisions on allocation of capital for a specific credit (only more sophisticated and back-tested internal rating models can determine the amount of capital to be allocated for any specific credit, which the bank envisages to develop under the FIRB Approach to credit risk, going forward). Existing Formats
2.6.2.1
The two existing rating formats are discussed in detail as follows. Credit Risk Ratings: Corporate - Commercial Customers The Credit Risk Rating scorecard for Corporate - Commercial Customers had been developed after taking into account the fact that financial and other disclosure requirements of this sector are not as elaborate as the Corporate - Large sector and there are critical data integrity issues. Hence, the level of reliance placed on financial information is lower compared to the scorecard for the Corporate - Large sector. Scales / Grades There are following seven grades for rating Corporate - Commercial customers.
Risk Rating I: Superior High and stable profitability, liquidity and debt coverage ratios with high networth. This is expected to continue in the long run as well. Financial performance not expected to fluctuate substantially by changes in the business cycle. Ready access to financial markets with ability to absorb severe disturbances in economic and financial markets. Very Good Strong financial position (sales, operating margins, net worth, etc.). This is not expected to deteriorate in the near future; however, financial performance may
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fluctuate slightly with changes in the business cycle. Ready access to financial markets with ability to withstand major financial market disturbances. Risk Rating III: Good Overall stable financial performance (sales, operating margins, etc.) with high networth but susceptible to adverse economic movements, industry changes and business cycles. Has access to financial markets under all circumstances with ability to withstand long-term market disturbances. Acceptable Financials are reasonable enough to provide assurance in stable conditions. Operating performance can fluctuate as a result of competitive or economic pressures and cyclical trends of industry & business. Risk elements exist. May have difficulty in absorbing short-term market disturbances or financial volatility. Marginal Marginally acceptable / overall weak financial performance. Market volatility can cause problems therefore warrants more than normal level of supervision. Performance subject to economic and market stability. Absorption of Short-term market disturbances or financial volatility will be difficult. Watch-list Imminent warning for weakness. Warrants more than normal level / frequency of monitoring and reporting to management. Any adverse market disturbance / financial volatility will put the relationship in distress. Classified Regulatory classification
Risk Rating V:
Application All Corporate - Commercial customers for both funded and non-funded facilities shall be rated. The relevant branch / relationship team shall work out the Credit Risk Rating (CRR) of each customer at the time of processing the Credit Proposal for the first time; updating / review of customer ratings shall be a continuous process and is the responsibility of business. All updated / reviewed ratings shall be immediately communicated to the relevant credit approval / review authority along-with the appropriate reasons for down-grades / up-grades. The relevant credit approval/review authority shall have the authority to finalize / change the CRR of any customer as assigned by the branch / relationship team. The approval/review authority must, however, advise the relevant branch / relationship team in case any change is made to a customers CRR. During their respective reviews, Audit and RAR shall have the authority to revise the CRRs of customers with due justification, in cases where, in their opinion, customers internal rating, as assigned by the branch / relationship team, does not represent the true risk profile of the counterparty. All credit proposals and other internal credit related correspondence must clearly indicate the customers CRR. Individual customers within a certain group may qualify for different CRRs on the basis of their distinct risk profiles. In such cases, an appropriate CRR for the group shall also be determined. This will be done as follows.
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The CRR of the group shall be the weighted average CRR of individual accounts/ limits within that group. In case there is even one VI or below rated name in a group, the group would not qualify for a rating above IV.
CRRs should not be shared with the borrowers. Ratings review will be an on-going task. However, as a minimum, the ratings shall be reviewed and updated, where applicable, on an annual basis. In case of borrowers on watchlist or being high-risk, the frequency shall be increased to at least bi-annually. For the purpose of informed rating reviews, Business Units should ensure obtaining and updating, on a periodic basis, latest information available including that of borrowers financial and operational condition, security structure, change in ownership, non-compliance of SBP instructions etc. Whenever any material information on the borrower comes to light, new ratings must always be assigned. The Format to be used for ascertaining the CRRs of all Corporate - Commercial customers and the Security Class List to be used for the purpose are contained in the Appendix I to Chapter 2.6. Credit Risk Ratings: Corporate - Large Customers In comparison to the scorecard for rating Corporate - Commercial customers, a more comprehensive Credit Risk Rating template is applicable to the banks Corporate - Large customers. The template for Corporate - Large customers is based on assessment of both qualitative and quantitative factors. Relatively elaborate financial variables have been incorporated in the template keeping in view the fact that Corporate - Large customers have more extensive financial disclosure requirements as compared to Corporate - Commercial customers. Scales / Grades There are twelve grades for rating Corporate - Large customers.
Risk Rating I: Exceptional Extremely high and stable profitability, liquidity and debt coverage ratios with high net-worth. This is expected to continue in the long run as well. Financial performance not expected to fluctuate substantially by changes in the business cycle. Ready access to financial markets with ability to absorb severe disturbances in economic and financial markets. Superior Strong financial position (sales, operating margins, net worth, etc.). This is not expected to deteriorate in the near future; however, financial performance may fluctuate slightly with changes in the business cycle. Ready access to financial markets with ability to withstand major financial market disturbances. Very Good Overall stable financial performance (sales, operating margins, etc.) with high networth but susceptible to adverse economic movements, industry changes and business cycles. Has access to financial markets under all circumstances with ability to withstand long-term market disturbances.
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Good Financially & operationally stable for medium term, but susceptible to cyclical trends of industry and business. Concentration of business risk - by product or by market - may be present. May have ready access to financial markets under normal market conditions. Has ability to withstand short-term market disturbances. Satisfactory Financials are reasonably sound and have some margin of protection. Operating performance can fluctuate due to competitive or economic pressures and cyclical trends of industry & business. Risk elements exist but near term performance of no concern with ability to withstand short-term market disturbances. Acceptable Financials are reasonable enough to provide assurance in stable conditions. Operating performance can fluctuate as a result of competitive or economic pressures and cyclical trends of industry & business. Risk elements exist. May have difficulty in absorbing short-term market disturbances or financial volatility. Marginal Marginally acceptable / overall weak financial performance. Market volatility can cause problems therefore warrants more than normal level of supervision. Performance subject to economic and market stability. Absorption of Short-term market disturbances or financial volatility will be difficult. Watch-list Imminent warning for weakness. Warrants more than normal level / frequency of monitoring and reporting to management. Any adverse market disturbance / financial volatility will put the relationship in distress. Overdue But Not Classified 21-days past-due. Substandard Regulatory classification. Doubtful Regulatory classification. Loss Regulatory classification.
Risk Rating V:
Risk Rating IX: Risk Rating X: Risk Rating XI: Risk Rating XII:
Application All Corporate - Large customers for both funded and non-funded facilities shall be rated. The relevant branch / relationship team shall work out the Credit Risk Rating (CRR) of each customer at the time of processing the Credit Proposal for the first time; updating / review of customer ratings shall be a continuous process and is the responsibility of business. All updated / reviewed ratings shall be immediately communicated to the relevant credit approval / review authority alongwith the appropriate reasons for down-grades / up-grades. The relevant credit approval/review authority shall have the authority to finalize / change the CRR of any customer as assigned by the branch / relationship team. The approval/review authority must, however, advise the relevant branch / relationship team in case any change is made to a customers CRR. During their respective reviews, Audit and RAR shall have the authority to revise the CRRs of customers, with due justification, in cases where, in their opinion,
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customers internal ratings, as assigned by the branch / relationship team, does not represent the true risk profile of the counterparty. All credit proposals and other internal credit related correspondence must clearly indicate the customers CRR. If in the opinion of the relevant branch / relationship team, the CRR assigned by the template is required to be upgraded; the branch / relationship team should elevate the case along-with detailed justifications to Group Head Risk Management through the relevant business Group Head. Group Head Risk Management shall evaluate the case and shall decide the matter jointly with the President. The President and Group Head Risk Management shall have the joint authority to approve such cases. In any case, CRR cannot be upgraded by more than one scale / grade. Individual customers within a certain group may qualify for different CRRs on the basis of their distinct risk profiles. In such cases, an appropriate CRR for the group shall also be determined. This will be done as follows. The CRR of the group shall be the weighted average CRR of individual accounts/ limits within that group. In case there is even one VIII or below rated name in a group, the group would not qualify for a rating above VI.
CRRs should not to be shared with the borrowers. Ratings review will be an on-going task. However, as a minimum, the ratings shall be reviewed and updated, where applicable, on an annual basis. In case of borrowers on watchlist or being high-risk, the frequency shall be increased to at least bi-annually. For the purpose of informed rating reviews, Business Units should ensure obtaining and updating, on a periodic basis, latest information available including that of borrowers financial and operational condition, security structure, change in ownership, non-compliance of SBP instructions etc. Whenever any material information on the borrower comes to light, new ratings must always be assigned. The Format to be used for ascertaining the CRRs of all Corporate - Large customers is contained in the Appendix I to Chapter 2.6. It must be ensured that the above-mentioned templates are used consistently across the bank for rating of relevant entities. Business Units dealing in different types of exposures shall use the applicable templates, as the case may be. This will ensure consistency and uniformity in rating assignment. In case of projected information, rating assignments must be based on conservative view of such information as there are difficulties in forecasting future events and the influence they will have on a particular borrowers financial condition and the fact that data available in most cases is limited.
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Credits with deteriorating ratings should be subject to additional oversight and monitoring, for example, through more frequent visits from credit officers and inclusion on a watch-list that is regularly reviewed by senior management. Credit Risk Rating: FIs, Securities Firms and Insurance Companies Previously FIs, Securities Firms and Insurance Companies were exempted from the requirement of internal rating, on account of pending development and implementation of FIRB compliant rating models. In order to ensure compliance with regulatory instructions during the intervening period, the following shall be applicable: 1. Internal rating template for Corporate-Large customers shall be used for internal rating of Securities Firms. 2. Publically available external ratings of FIs and Insurance Companies by JCRVIS and PACRA shall be used as a proxy for internal rating (for credit decisions and SBP reporting purposes) as per mapping conveyed through CRMD circulars. In case an FI / Insurance Company is rated by both JCR-VIS and PACRA, the lower rating grade shall be used. 3. Credit Risk Rating of foreign banks operating in Pakistan (HSBC Bank Middle East Limited, Deutsche Bank AG, Citibank NA, Barclays Bank PLC and Bank of Tokyo-Mitsubishi UGJ Limited etc. ) shall be 1 (Exceptional). Business Groups shall monitor the rating (S & P, Moodys and FITCH-IBCA) of these banks and any downgrade shall immediately be reported to RMG. Any revision in Credit Risk Rating of the above mentioned Banks shall be approved by MCC. 4. All credit proposals and other internal credit related correspondence on FIs, Securities Firms and Insurance Companies should clearly indicate the internal and external ratings (for FIs and Insurance Companies) of the obligor. 5. External ratings of FIs are available on SBP website and are periodically updated, while rating of Insurance companies are uploaded by JCR-VIS and PACRA on their websites. For reference the latest available ratings of FIs and Insurance companies have already been circulated through CRMD circular. It must be ensured that that CRR of all customers, including FIs/ Securities Firms/ Insurance Companies, are reported as part of the monthly CRMIS data. 2.6.3 Basel-II Credit Risk: Standardized Approach (External Credit Ratings of Borrowers) For the purpose of capital calculation for Credit Risk under the Basel-II Standardized Approach, risk weights are assigned individually to both the onbalance sheet and off-balance sheet exposures: a) either on the basis of credit risk assessments of counterparties as performed by an External Credit Assessment Institution (ECAI) recognized as eligible by SBP for capital adequacy purposes, or
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SBP had issued a policy document dated July 1, 2005 outlining the eligibility criteria for recognition of ECAIs and has recognised PACRA, JCR-VIS and ratings scores of External Credit Agencies for this purpose. The recognition to these ECAIs has initially been granted for a period of two years and SBP will review their performance and may extend the recognition for further period as deemed fit. Banks are required to risk weight all their on and off balance-sheet exposures (certain exceptions apply, as detailed in Section 2.4 Risk Weights On BalanceSheet Exposures of SBP Basel II Framework). While all rated exposures (as well as all exposures assigned specific risk weights by SBP) carry risk weights in the range from 0% to 150%, all unrated exposures carry risk weights in the range from 20% to 100% (please refer the Appendix II to Chapter 2.6). For all off balance-sheet exposures, SBP specified Credit Conversion Factors (please refer the Appendix II to Chapter 2.6) are to be applied to arrive at the relevant Credit Equivalent figures before assigning the respective risk weights. Further, there are certain Basel-II eligible collaterals (please refer the chapter on Collateral Management Guidelines) available for Credit Risk Mitigation (the concept of Credit Risk Mitigation is introduced in the later part of this chapter) for the purpose of capital calculation. External Ratings External Credit Assessment Institution - Basic Definition The basic definition of an ECAI according to SECPs Credit Rating Companies Rules, 1995 is given below. Credit Rating Company means a company which intends to engage in or is so engaged primarily in the business of evaluation of credit risk through a recognized and formal process of assigning rating to present or proposed loan obligations of any business enterprise. Issuer versus Issue Ratings The definitions of issuer and issue ratings are given below. Entity (Issuer) rating Entity rating signifies the level of investment risk and the capacity and / or willingness of an entity to meet its debt obligations to senior unsecured creditors. Instrument (Issue) rating Instrument rating covers all non-equity instruments including TFCs (long and short term), convertibles, debentures, redeemable certificates. It gives a snapshot of the risk profile of the instrument based on the terms of the instrument.
Selection of ECAIs and Use of ECAI Ratings Previously, two ECAIs, namely PACRA and JCR-VIS, as recognized by SBP, are working in Pakistan; and there is a very small number of rated issuers and issues.
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Currently, ratings assigned by the international rating agencies namely Fitch Ratings, Moodys and Standard & Poors (S&P) can also be used. The entity ratings of these international rating agencies can be used for the purpose of risk weighting the foreign currency exposures either in Pakistan or outside Pakistan. However, where ratings by the local rating agencies are not available for exposures in Pakistan Rupees, ratings by these international rating agencies can be used. The banks decision to choose ECAIs and solicit and use the ratings of those ECAIs for capital calculation shall be governed by the following basic principles: Selected ECAIs should be recognized by the State Bank of Pakistan. Any one of the SBP recognized ECAIs may be used for externally rating a particular exposure. The list of approved ECAIs shall be incorporated into the systems for appropriate selection by the data entry personnel. Group Head Risk Management shall be the competent authority to select an ECAI and decide on whether to solicit a rating or not. For the purpose of capital calculation: o In case unsolicited rating is available, it shall be used for capital calculation In case unsolicited rating is not available, the decision on whether to solicit and use a rating shall be taken by the Risk Management Group. However, in case both solicited as well as unsolicited ratings of eligible ECAIs are available, the solicited ratings shall be used.
It will also be ensured that external assessments for one entity within a corporate group cannot be used to risk weight other entities within the same group. In case of multiple assessments for a particular claim made by the ECAIs, guidelines set out in the SBP Basel II Framework will be followed. Domestic currency ratings shall be used for exposures denominated in domestic currency while foreign currency ratings to be used for foreign currency exposures. In relation to assignment/ applicability of ratings to short-term and long-term claims, the bank shall use: o Short-term issue specific/ issuer ratings for short-term claims of the bank for the counterparties prescribed by the SBP Basel II Framework i.e. banks (local & foreign) and corporates (with certain prescribed restrictions). Long-term issue specific ratings for claims which are investment in such issues Long-term issue specific or issuer ratings i.e. high and low quality credit/ issuer assessment, for unrated claims (claims which are not an investment in rated issues) satisfying certain criteria as prescribed under SBP Basel II Framework
o o
In respect of exposures abroad, the bank will use the ratings assigned by ECAIs recognised by the respective supervisors of the jurisdiction.
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In case of multiple assessments, if there are two assessments by ECAIs chosen which map into different risk weights, higher risk weight will be applied. If there are three or more assessments with different risk weights, the assessments corresponding to the two lowest assessments should be referred to and the higher of these two risk weights will be applied. No additional recognition of risk mitigant will be allowed in respect of claims for which issue specific rating will be used. The frequency for external ratings to be obtained shall be annual.
For further details on use of external ratings, please refer to Section 2.3 Use of Ratings of SBP Basel-II Framework Mapping of Ratings Scales of ECAIs with SBP Rating Grades Two tables (Long-Term and Short-Term) providing mappings between SBP Rating Grades and rating Scales of various ECAIs as mentioned above as prescribed by the State Bank of Pakistan are produced below. Long Term Rating Grades Mapping:
SBP Rating Grade 1 PACRA AAA AA+ AA AAA+ A ABBB+ BBB BBBBB+ BB BBB+ B BCCC+ and below JCR-VIS AAA AA+ AA AAA+ A ABBB+ BBB BBBBB+ BB BBB+ B BCCC+ and below Fitch AAA AA+ AA AAA+ A ABBB+ BBB BBBBB+ BB BBB+ B BCCC+ and below Moodys Aaa Aa1 Aa2 Aa3 A1 A2 A3 Baa1 Baa2 Baa3 Ba1 Ba2 Ba3 B1 B2 B3 Caa1 and below S&P AAA AA+ AA AAA+ A ABBB+ BBB BBBBB+ BB BBB+ B BCCC+ and below
2 3 4 5 6
The bank will ensure that the relevant systems have necessary data fields/ capabilities to capture the external ratings so that the relevant information could be retrieved into capital calculator and risk weights assigned based on such ratings. The above-mentioned tables shall be duly incorporated in the capital
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calculator so that assignment of risk weights can be duly automated. The business units will also be required to capture all publicly available (unsolicited) and/ or solicited ratings made by SBP approved ECAIs into the systems while the data shall be subject to validation by CRMD in accordance with a mechanism set out in section 2.2 of this Handbook. Credit Risk Mitigation (CRM) Where an exposure is secured by eligible collateral that meets the prescribed criteria and minimum requirements, banks are allowed to reduce their exposure under that particular transaction by taking into account the risk mitigating effect of the collateral for the calculation of capital requirement. In this regard there are two approaches: i) Simple Approach; and ii) Comprehensive Approach. Under the Standardized Approach, the bank has exercised the option of using Simple Approach for CRM whereby limited financial collaterals are available for capital relief. The bank is in the process of acquiring a Collateral Management System (CMS) which is expected to be in place in the future and to be used going forward when the bank would be performing parallel run under the FIRB Approach (alongside performing Standardized Approach capital calculations) when additional requirements of the Comprehensive Approach to CRM would become applicable. The data requirement for the simple approach to CRM shall be met by CRMIS and Capital Calculator. Under the simple approach to CRM, in case the risk weight of the counterparty is higher than the risk weight of the available eligible collateral10, the risk weight of eligible collateral replaces the risk weight of the counterparty in whole or in part provided that there is no currency or maturity mismatch11 between the exposure and the collateral. The risk weight on the collateralized portion is subject to a floor of 20%. The remainder of the claim is assigned the risk weight of the counterparty. The 20% floor for the risk weight of collateralized portion is relaxable up to 0% provided that the exposure and the collateral are denominated in the same currency, and the collateral is either cash / deposit receipt or is in the form of Sovereign / PSE securities eligible for a 0% risk weight, and its market value has been discounted by 20%. For further details, please refer Section 2.6 Credit Risk Mitigation of SBP Basel-II Framework. Where guarantees or credit derivatives are direct, explicit, irrevocable and unconditional, and the banks fulfil certain minimum operational conditions relating to risk management processes outlined in the SBP Basel-II Framework,
10 Eligible collateral for CRM under Simple Approach is covered in detail in the Chapter on Collateral Management Guidelines 11 Simplified Standardized Approach criteria as detailed in the SBP Basel-II Framework
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they may take into account benefit of such credit protection in calculating capital requirements. A range of guarantors and protection providers is recognized. A substitution approach is applicable. Thus only guarantees issued by or protection provided by entities with a lower risk weight than the counterparty leads to reduced capital charges since the protected portion of the counterparty exposure is assigned the risk weight of the guarantor or protection provider, whereas the uncovered portion retains the risk weight of the underlying counterparty. For further details, please refer Section 2.6 Credit Risk Mitigation of SBP Basel-II Framework. Capital Charge Calculation Capital Charge = Risk Weighted Assets (RWA) X 8% (minimum) For non-collateralized transactions, RWA is calculated by multiplying the exposure amounts with the relevant Risk Weights of the counterparties. For collateralized transactions, RWA is the sum of non-collateralized and collateralized RWAs; where non-collateralized RWA is calculated in the same manner as detailed above and collateralized RWA is calculated by multiplying the exposure amounts with the relevant Risk Weights of collaterals subject to certain conditions set out in Section 2.6 Credit Risk Mitigation of the SBP Basel-II Framework. Example A term loan of PKR 100M to a Corporate - Large rated BBB+ secured against shares of a company listed on KSE rated AA with a first draw-down of PKR 60M and second draw-down of PKR 40M after six months.
Limit O/S Un-utilized Committed Collateral Total Exposure Risk Weighted Asset Required Capital
Basel-I Scenario - Risk Weighted Assets calculated on the basis of type of exposure by a predetermined %age. No mitigation available due to collateral except for Cash and Govt. Guarantees. Only O/S amount is relevant for the purposes of ascertaining exposure amount. 100M 60M 40M 40M 120M 60M 100% 4.80M
Basel-II Scenario (with Collateral info) - as per Standardized Approach RWA calculated on the basis of Borrower Asset Class. Mitigation due to Deposit (COD/TDR, etc.), Gold, Debt and Equity Securities, Units of Mutual Funds, Guarantees is allowed subject to certain conditions, i.e. capturing details of collateral, legal enforceability, etc. RW of Counterparty can be replaced by RW of Collateral. 100M 60M 40M 40M 120M 100M 20% 1.09M O/S + Committed RW of Counterparty is 100% and RW of Collateral is 20%
120M
100M
100%
5.44M
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Appendix-I to Chapter 2.2
The unique Customer ID (CID) would be assigned on the basis of following parameters: For individuals: o CNIC No. o In cases where CNIC is not available, old NIC No. However, the bank will endeavour to seek information of CNIC so that the same can be consistently used across the bank as the standard unique CID for individuals). o Passport No. only in exceptional cases where both CNIC No. and old NIC No. are not available e.g., foreign individuals. For other asset classes: o SBP Borrower Code o NTN (National Tax No.) o SECP Registration No. Name of Client: This identifier shall be used only in exceptional cases where the bank does not have any of the above-mentioned information available for the related asset classes (potentially in the cases of sovereigns and PSEs etc.).
General Procedure CNIC No. (Old NIC No. in cases where CNIC is not available) shall be used where the Constitution Type is Individual, Sole Proprietorship or Un-registered Partnership. NTN will be used for registered partnerships and other Private Sector entities. SBP Borrower Code/ SECP registration will also be checked (if available) for data consistency. For foreign individuals their Passport No. will be the basis. The client name will be used in such cases where CNIC/NIC, NTN, SECP Registration No. etc. are not available. This is most common in the case of Federal and Provincial Government entities and Local Bodies. Due diligence and care will have to be exercised by the data entry personnel in such cases to avoid any complications in accurate exposure aggregation applying client name as unique CID for exposure aggregation. The banks source systems will have appropriate data fields to record such standardised customer identifiers so that consistency in exposure aggregation can be maintained across such systems. The responsibility for entering data in such fields shall rest with the business units while data integrity in case of CRMIS shall be reviewed by dedicated MIS Officers within CRRS (For details of such data validation structure/ mechanism, please refer to paragraphs detailing exposure aggregation process). With respect to exposures captured in CRMIS, system will generate and assign a unique customer ID to each client based on the above criteria.
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Appendix-II to Chapter 2.2
There will be two tags one will show grouping on the basis of SBP criteria and the other will show grouping on the basis of internal MCB criteria. Provision shall be there for assigning multiple Parent IDs to a single entity. This will cater for any kind of complex grouping structure. The structure in tabular form is given below: Customer ID Customer Name Parent ID Group ID Group Name Basis Grouping* of
* SBP and/or Internal The last field Basis for Grouping will be a text field containing an explanation for underlying basis for grouping. The operational details in relation to CRMIS, including the description of system features/ specifications, system/ data flows together with related controls etc. will be covered in CRMIS documentation
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Appendix I to Chapter 2.3
Some of the suggested topics that are required to be covered while compiling industry studies include the following. Background, Importance and Scope Topics to be covered include the following: Industry importance / contribution to overall economy of the country Industry structure and number of companies operating Total annual sales, production, imports, exports and other relevant statistical data Short to medium term financial performance (historical and expected trends) Industry growth trends / forecasts Industry viability / competitiveness in a regional / global framework Peer group analysis
Competition (from other Financial Institutions) The analyst will need to make an assessment of other banks / FIs activities within the target industry. This should include number and depth of individual relationships, areas of product competence, target niches / products and credit appetite. The objective here is to identify the level of competition that will be faced when serving this industry and potential in terms of untapped niches. Industry Financial Benchmarks and Critical Success Factors The detailed industry study, apart from other things, will enable the analyst to identify minimum financial benchmarks and critical success factors applicable to the particular industry being analysed. Existing and potential customers in the industry can be screened against these objective measures to determine their acceptability or otherwise. Industry Analysis A list of the points that should be considered in an industry analysis is provided below. Market Analysis o Nature of Products /Services o Demand Supply Situation o Sales Pattern o Any other factor Distribution Channels
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Appendix I to Chapter 2.3
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Appendix I to Chapter 2.5
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Appendix I to Chapter 2.6
Equity Base Over Rs.100M Rs.51M - Rs.100M Rs.21M - Rs.50M Rs.5M - Rs.20M Below Rs.5M 2. Profitability (50% of the earned score if financials are un-audited) Profitability for the last 3 Years (With improving trend) Profitability for the last 3 Years (Without improving trend) Profitability in the last 1 Year only Loss in the last 1 Year 3. Ownership Structure Public Limited Company (Listed) Public Limited Company (Un-Listed) Private Limited Company Partnership / Proprietorship / Other Personal Account 4. Relationship Client over 10 Years Client 5 10 Years Client 1 5 Years New Client (less than 1 Year) 5. Security (For Total Facility) - Please refer the Security Class List Class-I Class-II Class-III Class-IV Class-V 6. Prudential Compliance / eCIB Report (including Group Companies) Current Ratio Yes No F.B. Borrowing, 4 Equity or Less Yes No Total Borrowings, 10 Equity or Less Yes No eCIB Report (Overdues) No Yes Yes (Over 1 Year) 7. Mark-up / Repayments Overdues None Exceeding 45 Days Exceeding 60 Days Exceeding 90 Days Exceeding 180 Days Exceeding 1 Year Exceeding 2 Years 8. Restructuring in the past 5 years No Yes / One Yes / Two 9. Security / Documentation Shortfalls No Yes 10. Negative Comments by Internal, External, SBP Auditors / CRC No Yes Total Score
Score 100 80 50 40 00 100 80 50 00 100 70 50 30 00 100 70 30 00 100 70 50 30 00 100 00 100 00 100 00 100 00 -100 00 -25 -50 -100 -200 -300 -400 00 -100 -200 00 -100 00 -100
Weightage 10%
10%
10%
10%
20%
5% 5% 5% 5%
20%
20%
10% 10%
Assigned Rating
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Appendix I to Chapter 2.6
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Appendix I to Chapter 2.6
Lien on PKR / FCY Deposits with MCB / other Banks (in case of other Banks, prior allocation from FID required) Registered: CDNS Securities (DSCs, SSCs, etc.) / other Govt. Securities / Bonds Pledge of Shares / TFCs (for TFCs, compliance with SBP PR criteria to be ensured) Bearer Bonds Financial Guarantees from local / foreign Banks (prior allocation from FID required) Discounting / Finance against clean export documents drawn against LCs of Top 1,000 Int'l Banks IBP against authenticated acceptance of LC opening bank (prior allocation from FID required) Pledge of local / imported raw material / goods Lien on import documents under LC (Sight / DA - with pledge arrangement) for raw material (net of Cash Margin, if any, which would qualify as Class-I above) IBP against clean documents drawn under LCs of other Banks (prior allocation from FID required) Discounting / Finance against clean export documents drawn against LCs of Int'l Banks other than Top 1,000 with prior allocation from FID Hypothecation of raw material / goods / machinery Finance against Contracts / discrepant documents drawn against LCs Duly accepted Bills of Exchange Trust Receipts Mortgage of commercial / residential / agricultural real estate (held as sole security) Lien on import documents under LC - Other than raw material (net of Cash Margin, if any, which would qualify as Class-I above) All others
Class-II
Class-III
Class-IV
Class-V
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Appendix I to Chapter 2.6
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Appendix II to Chapter 2.6
SBP Risk Weights for Balance Sheet Exposures The risk weights for on balance-sheet exposures, as set by SBP, are as under.
Exposure Type a b c d Cash and Cash Equivalents Claims on Government of Pakistan (federal or provincial governments) and SBP, denominated in PKR. Foreign Currency claims on SBP arising out of statutory obligations of banks in Pakistan Claims on other sovereigns and on Government of Pakistan or provincial governments or SBP denominated in currencies other than PKR. External Rating Risk Weight 0% 0% 0% 0% 20% 50% 100% 150% 100% 0% 20% 50% 100% 150% 50% 20% 50% 100% 150% 50% 20% 50% 100% 150% 50% 20% 50% 150% 20% 20% 20% 50% 100% 150% 100% 75% 35%
1 2 3 4,5 6 Unrated 1 2,3 4,5 6 Unrated 1 2,3 4,5 6 Unrated 1 2,3 4,5 6 Unrated 1,2,3 4,5 6 Unrated 1 2 3,4 5,6 Unrated
e f
Claims on Bank for International Settlements, International Monetary Fund, European Central Bank, and European Community Claims on Multilateral Development Banks
Claims on Banks
Claims, denominated in foreign currency, on banks with original maturity of 3 months or less
j k
Claims on banks with original maturity of 3 months or less denominated in PKR. and funded in PKR. Claims on Corporates (excluding equity exposures)
l m n
o p q r s t
Claims categorized as retail portfolio Claims fully secured by residential property (Residential Mortgage Finance as defined in SBPs Basel-II Guidelines) Past Due loans: 1. The unsecured portion of any claim (other than loans and claims secured against eligible residential mortgages as defined in SBPs Basel-II Guidelines) that is past due for more than 90 days and/or impaired will attract risk weight as follows: where specific provisions are less than 20 per cent of the outstanding amount of the past due claim; where specific provisions are no less than 20 per cent of the outstanding amount of the past due claim; where specific provisions are more than 50 per cent of the outstanding amount of the past due claim. 2. Loans and claims fully secured against eligible residential mortgages that are past due for more than 90 days and/or impaired 3. Loans and claims fully secured against eligible residential mortgage that are past due by 90 days and /or impaired and specific provision held there-against is more than 20% of outstanding amount Listed equity investments and regulatory capital instruments issued by other banks (other than those deducted from capital) held in banking book Unlisted equity investments (other than those deducted from capital) held in banking book Investments in venture capital Investments in premises, plant and equipment and all other fixed assets Claims on all fixed assets under operating lease All other assets
150% 100% 50% 100% 50% 100% 150% 150% 100% 100% 100%
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Appendix II to Chapter 2.6
The total risk weighted assets with respect to credit risk of OBS (off balancesheet) exposures is the sum of risk-weighted assets for market related and nonmarket related OBS transactions. The market related transactions include i) interest rate contracts, ii) foreign exchange contracts, iii) equity contracts, and iv) other market related contracts. The non-market related off balance-sheet exposures includes direct credit substitutes, trade and performance related contingent items and other commitments. The risk weighted amount is calculated by multiplying the notional amount by CCF (Credit Conversion Factor) to convert into on balancesheet equivalent and then multiplying the resultant figures with the appropriate risk weight of the counterparty.
Nature of transaction Credit Conversion Factor (CCF) 100%
Direct credit substitutes Any irrevocable off-balance sheet obligation which carries the same credit risk as a direct extension of credit, such as an undertaking to make a payment to a third party in the event that a counterparty fails to meet a financial obligation or an undertaking to a counterparty to acquire a potential claim on another party in the event of default by that party, constitutes a direct credit substitute (i.e. the risk of loss depends on the creditworthiness of the counterparty or the party against whom a potential claim is acquired). This includes potential credit exposures arising from the issue of guarantees and credit derivatives (selling credit protection), confirmation of letters of credit, issue of standby letters of credit serving as financial guarantees for loans, acceptances on trade bills, securities and any other financial liabilities, and bills endorsed under bill endorsement lines (but which are not accepted by, or have the prior endorsement of, another bank). Performance-related contingencies Contingent liabilities, which involve an irrevocable obligation to pay a third party in the event that counterparty fails to fulfil or perform a contractual non-monetary obligation, such as delivery of goods by a specified date etc. (i.e. the risk of loss depends on a future event which need not necessarily be related to the creditworthiness of the counterparty involved). This includes issue of performance bonds, bid bonds, warranties, indemnities, and standby letters of credit in relation to a non-monetary obligation of counterparty under a particular transaction. Trade-related contingencies Contingent liabilities arising from trade-related obligations, which are secured against an underlying shipment of goods for both issuing and confirming bank. This includes documentary letters of credit issued, shipping guarantees issued and any other traderelated contingencies. Lending of securities or posting of securities as collateral The lending or posting of securities as collateral by banks. This includes repurchase/reverse repurchase agreements and securities lending/borrowing transaction. Other commitments (a) Commitments with certain drawdown. (b) Commitments (e.g. undrawn formal standby facilities and credit lines) with an original maturity of: (i) one year or less. (ii) over one year. (c) Commitments that can be unconditionally cancelled at any time without notice (e.g. undrawn overdraft and credit card facilities providing that any outstanding unused balance is subject to review at least annually) or effectively provide for automatic cancellation due to deterioration in a borrowers creditworthiness.
50%
20%
100%
The credit risk on off balance-sheet market-related transactions is the cost to the bank of replacing the cash flow specified by the contract in the event of counterparty default. This will depend, among other things, on the maturity of the contract and on the volatility of rates underlying that type of instrument.
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Appendix II to Chapter 2.6 The Credit Equivalent Amount (CEA) can be determined by the following two methods. Current exposure or original exposure method (with prior approval of SBP) in case of interest rate and foreign exchange contracts Current exposure method in all other cases
For further details; please refer Section 2.5 Risk Weights Off Balance-Sheet Exposures of SBP Basel-II Framework.
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Review
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This section delineates the Banks credit authority delegation process which forms a part of the overall credit process of the Bank. Credit authority is delegated to officers/executives with the necessary experience, judgment and integrity to properly evaluate the risks and rewards involved in the approval and review of credit transactions. Regulatory Requirements State Bank of Pakistan circular on Corporate Governance within Banks12provides guidance on credit approval / review policy of banks. Following key areas have been kept under consideration while preparing this policy: a) Risk Management should be responsible for the independent review of the Credit Approval Process. b) The Board of Directors should not be involved in day to day activities involving credit review or approval. 3.1.2 Scope This section is applicable to all lending activity in the bank that is not governed under program lending. 3.1.3 Philosophy Individuals not offices will be given credit approval / review limits. The authority delegation process would include assessment of the individual through a formal testing process (Credit Skills Assessment Test by OMEGA or in-house developed tests), personal evaluation and interview. Details in this regard shall be issued through CRMD circulars from time to time. In line with SBP regulations on the subject, there are two streams of Credit authority: a) Credit Approval Authority; and b) Credit Review Authority. Credit Approval Authority is vested in the Business Groups, while Credit Review Authority is vested in Risk Management Group. The underlying theme for such separation is that the business or risk taking units process the Credit Approval, while the Risk Management Group reviews the same on pre-fact basis. Risk Management Group does not have any revenue goals; therefore its review is completely independent, as the Risk Management Groups reporting line is independent (to Risk Management & Portfolio Review Committee). Four Eyes Principle Four eyes principle would be implemented for all credit approval levels. Credit proposals should not be approved without the formal consent of at least two authorized individuals i.e. one having Credit Approval Authority and other having Credit Review Authority.
12
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Credit Approval authority holders will not be allowed to carry out transactions within their limits without obtaining prior sign-off from the relevant Credit Review authority, respectively. Such actions shall be deemed Post-Facto and be dealt with as per Post Facto policy. 3.1.4 Credit Approval v/s Credit Review Credit Approvals will be processed by the Business Units taking the risk. All approvals require Review Sign-off prior to becoming effective. As per international best practices, the bank intends to institutionalize a procedure for resolution of disputes between Credit Approval and Review authorities, if any. On an exceptional basis, in the event of an un-resolved difference of opinion between Credit Approval and Credit Review authority, the issue would be elevated to the next higher level of Review Authority13. The reporting line of the review organisation is independent of the business units as this function reports to the Group Head Risk Management who in turns reports functionally to the Risk Management & Portfolio Review Committee of the Board of Directors. The ultimate Review Authority is Management Credit Committee (MCC). No approvals will be communicated to customers until the relevant review authority has signed-off. Any conditions imposed by the relevant review authority will over-ride the approval given by the business.
Delegation of Approval / Review Authority to Individuals The Board of Directors shall advise the credit approval / review authority of the MCC and the same shall be unlimited (subject to regulatory requirements). Approval / Review structure and powers, including amendments, at various levels below MCC shall be decided by MCC. Credit approval/review powers at various levels shall be communicated through RMG circulars. 3.1.5 Post Facto / As Done Credit Approval Any action in violation of approval/review terms or Credit Handbook will constitute post-facto. As a policy matter, Post Fact credit approvals are discouraged and shall only be allowed as exceptions requiring adequate recording of the reason(s) for allowing such exceptions. Post Fact credit approvals are required when initial approval is not obtained from competent authority before the excess drawings / violation of approval terms / the Credit Handbook or credit portfolio strategy. If expired facilities are allowed for usage without obtaining extension from competent authority, and outstanding are not frozen, this action will be deemed to be post-facto at the time of renewal. In the event the business feels that they are
13
However, it cannot jump a level. Any jumping of levels will be reported to RMPRC.
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unable to meet a particular term of approval on a timely basis, then the time to raise the issue is at the time of approval rather than the next annual renewal. All post facto approvals are required to be approved/ reviewed at the original approval/ review level. Post Fact approvals should be obtained as soon as post fact action is detected. Any post fact transaction detected by CRCD shall be reported to concerned branch by CRCD, CRCD shall have the authority to block limits if post fact approval is not obtained within 60 days from date on which same was conveyed to Branch by CRCD. Details of all Post facto/ as done cases must be reported to SCO for review on monthly basis. The submission shall include relevant details of the transaction, reasons for allowing the transaction and the names of the involved field officials. Post-Fact approvals detected by Credit Review division shall also be reported to relevant SCO. It shall be the responsibility of the relevant SCO/Division Head Credit Review to report Post Fact transactions to Group Head RMG on monthly basis. SCO / Division Head Credit Review may report individual transactions to GH RMG keeping in view the severity of breach of credit discipline. GH RMG shall have the authority to recommend further action on such instances. Group Head RMG shall identify and report Post-Fact approvals involving a material breach of credit discipline to the President, Relevant Business Group Head and HR on quarterly basis. Post-Fact approvals shall not result in an automatic suspension of the credit powers of relevant officials. President shall be the final authority to take a decision on suspension of powers or any other action deemed necessary. 3.1.6 Hindsight Review A system of checks and balances has been instituted to ensure consistent application of the banks credit policies. In this regard, a hindsight review process is in place whereby proposals reviewed / approved at each review / approval level are reviewed again at a higher level. The procedure and guidelines for this process are circulated by CRMD from time to time. Implementation responsibility of this policy rests with each approval / review level for the level below it.
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3.2
3.2.1 3.2.2
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Credit files not only include all correspondence with the borrower but should also contain sufficient information necessary to assess financial health of the borrower and its repayment performance. The information should be filed in an organized way for ease of review by all concerned. The business units would retain and maintain credit files. Confidentiality The information contained in credit files includes information released to the Bank by borrowers as a result of the lending relationship and may be of a confidential nature. Accordingly, adequate controls need to be in place to restrict access to the credit files for only those personnel who are authorised to use and maintain credit files. Therefore, all credit files shall be placed in locked cupboards / cabinets with access only to the authorised personnel. Under no circumstances should the files be kept overnight by the CO/RM, in their desks/cabinets. Guidelines for File Maintenance The business units shall be required to maintain an appropriate credit file for each borrowing client. Proper filing of credit related material is essential to ensure that required information is easily accessible and maintained in good order. Organisation and Retention Given below, are the various sections in a standard credit file and the retention period of various documents. The retention period pertains only to the current file; record removed from the credit file would be placed in archives and is not to be destroyed. All record to be arranged in chronological order with latest coming first.
File Section SECTION 1 Approvals / Minutes / Sanction Advice Approval for PR relaxation from SBP Approving Authorities Comments Credit Proposal/ Basic Fact Sheet / Credit Worthiness Report/ Group Summary Sheet /Credit memos Approved Remedial Plans / Restructuring / Earmarking / deferrals Retention Period Approvals 1 Year for working capital and till full adjustment for term loans. 2 years 1 Year for working capital and till full adjustment for term loans 1 year for working capital and till full adjustment for term loans
1 year
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Documentation review / Security Check List / Need basis (Min. 3 year) Legal Opinion / Valuation of Fixed Assets. SECTION 3 BIR / Call Reports / Site Visits / Facility Advice Letter (copy only) SECTION 4 Last twelve months Correspondence
Client correspondence / Internal Correspondence / SBP Correspondence / Lega Need basis Correspondence SECTION 5 Reports SBP eCIB Report Bank Credit Report Audit Comments Stock Inspection Report / Stock Statement Press Clipping Search Reports SECTION 6 Financial spreads Interim financials Need basis (Min. 1 Year) Need basis (Min. 1 Year) Need basis (Min. 1 Year) 1 Year 1 Year 1 year Financials 1 Year 1 Year
NOTE: For all Term Loans, the related documents are required to be retained in the file till full and final adjustment.
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Knowledge of a customers creditworthiness is essential before taking any lending decisions and also helps to minimize the risk of default. Such information is required at all times, especially at inception/ renewal of credit facilities and is to be monitored continuously during the course of the banking relationship. The ambit of credit investigation is pervasive, covering not only specific financial information about the existing / potential customer but also non-financial data, such as business / marketing strategy, management quality, technology employed, etc. In addition, information should also be obtained about the industry, competitors, customers, suppliers and regulatory and economic environment as these factors can significantly impact the creditworthiness of a customer. The State Bank of Pakistan, realising the vital importance of such information, has also laid down the minimum requirements before making lending decisions such as the Credit Information Bureau Report and Borrowers Basic Fact Sheet. There can be no one source that could provide all such information as accumulation of market intelligence is a time consuming process and requires access to varied information sources. This chapter explains the information needs for credit investigation. The subject matter being of paramount importance requires careful attention at all levels. This section covers the following: Borrowers Basic Fact Sheet Credit Worthiness Report (Local) Credit Information Bureau (eCIB) Report Call Report Directors Search And Charges Search Reports Bankers Report
Forms and guidelines for compiling these reports are provided in the attached Appendices. 3.2.2.1
Requirement: Required for:
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The basic fact sheet provides minimum information, (such as the legal name, address, details of ownership & their network, management financial limits etc.) required for entertaining a credit relationship request and has been mandated by SBP for Banks and Financial Institutions. The collection and analysis of adequate information on the prospective borrowers help in expeditious credit processing, minimising the risk of default and effective monitoring after disbursement of funds. Branches should ensure that BBFS and LAF should not be older than one month from the date of credit proposal. Thus Branches should ensure that Borrowers Basic Fact Sheet (BBFS) is obtained from all borrowers, and authenticated by a bank official who should places his/her signature on last page and affix his/her initial on other pages of BBFS and shall mention his / her name, designation and employee number in the space provided for the counter signature. The format prescribed for Borrowers Basic Fact Sheet for corporate/ commercial/ SME and for individuals/ consumers are provided by SBP as part of prudential regulations. 3.2.2.2
Requirement: Required for: Purpose: Prepared by:
NOTE: This is up to the discretion of Business Manager to arrange Credit Report from enlisted Credit Report Preparing Agency in case the exposure is below PKR 5.000M By Banks own officer: Borrowers Business Information/ Credit Worthiness report identifies the applicants place of business, ownership pattern, latest history, operational information, back ground of sponsors, banking information, overall net wealth and resources, details of current investigations based on visit to borrowers premises, feedback from competitors and bankers, market reputation reports and the standing of the customers etc. While undertaking a credit investigation, the officer needs to focus on the 5 Cs of credit (character, cash flows, collateral, capacity, competition). Additionally, different sources of information have to be tapped including some of the following:
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Interview with principals and / or key officials of subject company after visit to the factory or place of business / office. Trade suppliers feedback on payment by the subject. Knowledge of competitors. Financial statements of accounts / Balance Sheet. Banks own record. Market Report.
Suggested Format (Appendix I to Chapter 3.2) is attached. By Credit Report Preparing Agency (CRPA): In case of fresh borrowers where fund based and non-fund based facilities of PKR 5.000M and above are involved, branches shall send Request for Local Business Information/ Credit Worthiness Report / local credit report to enlisted CRPA. In addition, the following reports may also be obtained from enlisted CRPA. Market Reputation Check These reports are prepared without contacting the borrower and are helpful where credit information is required in respect of suppliers, customers and general market reputation of client. SME Credit Report (detailed report) This is a detailed report which provides general information, business information, management structure and style. SME reports may be obtained in cases where detailed credit information is required.
The CRPA credit worthiness report shall, as a minimum, cover the information prescribed for such reports as prepared internally by the Bank. In case of SME, effort should be made to obtain Credit Worthiness Report from their respective associations as well. In following cases credit worthiness report would not be required; All MNCs Corporate Large Customers (qualifying the criteria defined for Corporate client) Relevant Business Group Head jointly with Credit Head of the respective Group shall be authorized to waive the requirement on a case to case basis. Relevant Business Group Head may delegate this authority at Business Head level if deemed appropriate. However the bank check has to be arranged by the concerned business units from the existing bankers of MNCs and Corporate clients. For all other customers following criteria should be used for obtaining the credit reports; Local Credit Reports SME Credit Report PKR 5 M & above PKR 10 M & above
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Credit Worthiness shall also not be required in case Banks exposure on fresh customer is secured against 100% cash collateral. In such cases, Branch Manager / Officer shall prepare the credit report as per format Appendix I to Chapter 3.2. Detailed guidelines for obtaining these reports are provided in Chapter 5.6 of this Handbook. 3.2.2.3 Credit Information Bureau (eCIB) Report
Requirement: Required for: It is a regulatory requirement under Prudential Regulation (PR) While considering proposals for any exposure (including renewal, enhancement and rescheduling / restructuring) exceeding such limit as may be prescribed by State Bank of Pakistan from time to time, banks / DFIs should give due weightage to the credit report relating to the borrower and his group obtained from Credit Information Bureau (eCIB) of State Bank of Pakistan. eCIB report shall be obtained for all sorts of exposures irrespective of any amount. (Although SBP condition of obtaining eCIB report is for exposure exceeding PKR 500,000/- after netting-off the liquid assets held as security). It must also be ensured that eCIB report at the time of approval/ disbursement should not be older than one month. In case of credit proposal of a group concern, eCIB of other group members companies should be obtained. For processing of credit requests of Partnership concerns, eCIB of all individual partners of a partnership concern shall also be obtained in addition to eCIB of partnership concern (registered). To have a clear picture of total exposure of a borrower and group with its present status from all Banks and Financial institutions. Credit Information Bureau of the SBP on request. Till receipt of next report and minimum of every 3 years.
SBPs Credit Information Bureau SBP has established a Credit Information Bureau with the purpose of making available to Banks and Non-Banking Financial Institutions (NBFIs), on request, the exposures and overdues of borrowers with Banks and NBFIs. This enables the Banks and NBFIs to take into account the exposure of the borrowing enterprises or group at the time of considering extension of Fund Based and Non-Fund Based facilities. Prudence demands that Banks and NBFIs should not over expose themselves to any borrower or group. As per Prudential Regulation, Banks are required to give due weightage to eCIB report while considering any financing proposal. SBP has fully implemented the new system of eCIB from April, 2006, after running it parallel with the old system for about a year. After implementation of the new system, financial institutions are now generating separate credit information report in respect of all consumer and corporate borrowers irrespective of the size of outstanding amount of exposure. Following two types of eCIB reports are provided by Credit Information Bureau: Corporate Credit Information Report
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Corporate Credit Information Report The aforesaid report provides credit information of the following borrowers (other than individuals and sole proprietorships): Private Limited Companies Public Limited Companies-Unlisted Public Limited Companies-Listed Registered Partnership Concerns
The aforesaid report covers the following aspects: Company Profile Code Name Present Address Previous Address Consolidated Credit Exposure Outstanding Liabilities Fund Based Non Fund Based Amount under litigation Writes Offs (During last five years) Overdues Past Due 90 Days Past Due 365 Days Date & amount of Recovery No of times Rescheduling/ Restructuring during last five years. Group Entities of the Borrower Code Name of Entity Credit Enquiries Enquiring Financial institute Enquiry Date Remarks Consumer Credit Information Report The aforesaid report provides credit information of the following borrowers: Sole Proprietorship concerns (in the name of Sole Proprietor) Individuals
The aforesaid report covers the following aspects: Consumer Profile Name Father / Husbands name Gender Date of Birth Employed / Elf Employed Businessman / Professional
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Credit Details Product Term Loan / Evergreen Facility Limit Position date Present balance Minimum Amount Due Overdues: 30, 60 & 90 days Facility Date Maturity renewal date Secured / Unsecured Security / Collateral Credit History during last 12 months Write Off Date of Recovery of Written Off Amount No of time account went into overdues by 30, 60 & 90 days. No of time payments were made late by 15, 20, 29, & 30 days. Credit Enquiries Enquiring Financial Institution Enquiry date Remarks Definition of overdue and default as per Credit Information Bureau is appended below: Overdue means any amount payable or owed by the customer to the Bank, whether by way of Principal, mark-up or to meet obligations under any instruments, which is delayed or in respect of which the maturity is past beyond the period agreed between the Bank and the customer by 90 days up to a maximum 364 days or which the bank has to per force incur to safeguard its interest or fulfil its commitment and 90 days have elapsed since incurring such payment. Default or Due for 365 days or more means any amount payable or owing by the customer to the Bank, whether by way of principal, mark up or to meet obligations under any instruments, which is delayed or in respect of which the maturity is past beyond the period agreed between the Bank and the customer by 364 days and above or which the bank has to per force incur to safeguard its interest or fulfil its commitment and 364 days have elapsed since incurring such payment.
Business Units will send their request generated from the CRMIS data to CRRS on the basis of which CRRS will arrange eCIB through an on line system .
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As per State Bank of Pakistans BSD/SU-61/101/5886/2003 dated 14/11/2003 All financial institutions are advised that the eCIB reports are meant for their internal use and copies thereof should not be provided to third parties. Furthermore, please also circulate necessary instructions among your branches/concerned staff advising them that (i) credit reports should not be disclosed to any party without prior written approval of SBP, and (ii) they should not refer their clients to SBP but to facilitate and properly guide them, clearly indicating to them as to which financial institution has reported their name as defaulter, so that they can approach them accordingly. 3.2.2.4
Requirement:
Call Report
It is mandatory to prepare Call Report for regular clients with CRR ranging from 1-4 after every two months and with CRR 5-6 on a monthly basis. All exposures for any amount where borrowers having continued relationship or in cases of renewal of facilities. The purpose is to provide the latest information about business performance and discuss issues and the financial arrangements and needs of the customer. It is prepared by Credit Officer / Relationship Manager or any Officer calling upon the client after paying visit to office and factory and having discussion with the concerned Executive(s)/ Director(s). The report must be countersigned by his/her supervisor. The Officer, before visiting, prepares a list of objectives of call/visit and seeks written approval of Branch Manager/Chief Manager/ Unit Head / Corporate Head / Group Head. Till receipt of next report, minimum 3 years.
Prepared by:
Retention Period:
Call reports are prepared following site visit(s) of the clients office and factory/mortgaged assets where the clients core business activities actually take place. A call report should be prepared even after a telephone call provided the discussion was material and is required to be documented. As a general guideline a call report may cover the following items: Companys latest operating performance (sales and profitability) not already mentioned in the Credit Proposal. Industry situation Demand and Supply dynamics for the clients and industrys products and services and inputs for services Future plans, etc., including potential requirements for incremental facilities. Current issues and problems in the account. Information on competitors strengths and weaknesses. New projects expected to come on stream in the customers business. Any other issue needing urgent attention. Comments on any issue mentioned in the last Credit Proposal. Regulatory and taxation changes and their impact such as General Sales Tax, Import duties etc.
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The suggested format for Call Report is enclosed (Appendix II to Chapter 3.2). Please note that call report may be prepared on a free format capturing the required information and can be disseminated through e-mails. 3.2.2.5
Requirement:
All exposures on limited companies for Fund Based and Non Fund Based facilities. To check the correct names of directors of the company and the total charges created on the Asset of the companies by other Banks / FIs. Enlisted companies after obtaining the desired information from SECP. Till receipt of next report, minimum every 3 years.
Both Directors Search & Charge Search of encumbrance of assets of limited companies (both private & public) is a public record and available on application to SECP on prescribed forms and payment of the required fee. Form 29 / Form A of the company ordinance provides details of changes in directorship and photocopies of these should be obtained from customers bearing attestation of SECPs office. Obtaining of charge search report is compulsory before allowing any fresh financing / enhancement whether Fund based or non-fund based. These are provided by SECP in chronological order in which various bank / lenders get their charge registered at or get the same released. Assets Charge reports from SECP need to be analysed date wise, asset-wise (Fixed & current etc.), Bank-wise as well to ascertaining the status/ranking of our charge. Thereafter, before allowing any financing facility to limited companies it should be ensured that Banks charge for the desired asset Category with SECP has been registered, after obtaining NOC from Senior Creditors, if applicable. Request for registration of Fresh charge is filed on Form 10 along with copy of relevant security / Hypothecation agreement letter and affidavit relating to documents / IBs submitted. Whereas, request for Modification of Pari Passu charge are filed on Form 16 along with relevant supplement security agreement / letter and affidavit as per above.
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To be initiated at least once for a new solicitation of PKR. 5.000 M and above where a customer has banking relationships with other Banks / Financial Institutions. All fresh exposures for PKR. 5.000M and above or where felt necessary. To know their dealings and payment behaviour with other Banks. To be obtained from other Banks. Till receipt of next report , minimum every 3 years
For fresh borrowers applying for credit accommodation of Rs.5M and above, Bankers report must be obtained from their present as well as previous banks, directly by branches. The purpose of this report is to ascertain their credit worthiness and to know about their dealings and payment behaviour with other banks. The suggested format for obtaining Bankers Report is enclosed (Appendix I to Chapter 3.2). 3.2.2.7 Issuance of Bankers Credit Report Where a branch receives a request from other bank asking for customer credit report of any of its customer, the same can be issued on the format attached as Appendix IV to Chapter 3.2). The confidential credit report shall be issued by branch/ relationship manager, countersigned by his/ her Regional/ Unit Head. This report shall be issued within 15 working days of receipt of request.
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3.3
3.3.1 3.3.2 3.3.3 3.3.4 3.3.5 3.3.6 3.3.7 3.3.8 3.3.9 3.3.10 3.3.11 3.3.12 3.3.13 3.3.14 3.3.15
Credit Proposal
Introduction Objective Initiation of Credit Proposal Credit Proposal Package Temporary / One-off Transactions: ShortForm Credit Proposal Approvals on E-mails Earmarking of Limits NOCs (No Objection Certificates) Credit Risk Ratings Prudential Regulations Checklist Calculating Yield of Account Credit Limit Review Legal Documentation Facility Advising Letter (FAL)/ Sanction Advice (SA) Financed Organization Type (FOT)
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The Credit Proposal process is a key activity in the credit cycle. The concerned branchs marketing staff, normally the Credit Officer / Relationship / Branch Manager, collates information on the existing / potential customer. The information is compiled in a standard format, suitable for credit sanctioning authority to take credit decisions. The credit initiation level shall determine the appropriate approval / review level for the proposal. However, credit review can change the proposed level based on its interpretation of the credit approval / review policy. 3.3.2 Objective
The purpose of this chapter is to: Streamline the process flow of credit proposals for all customer categories; Formalize the process for collecting necessary information; Highlight when standard or abbreviated credit proposal is appropriate; Provide guidance for completing the credit proposal; Provide guidance for earmarking of credit limits; Provide guidance for issuing of NOCs; and Provide guidance for processing cases of excess over limit. Initiation of Credit Proposal
3.3.3
A Credit Proposal (CP) should be initiated two months prior to expiry date of related facilities by the initiating officer in case of existing customers and should reach the relevant credit approval/review authority at least two to three weeks before expiry. Before originating the CP, the initiating officer must ensure a detailed meeting with the customer to ascertain the clients banking requirements. Requirement must be in line with the customers current business needs and resources. Such a meeting will minimise interim requests for enhancement and / or changes in limits. The following points must be considered for any renewal / fresh facility being proposed: Ascertain the customers integrity as well as capacity and willingness for repayment. Way out in the event of possible default. Extend credit only if the bank can understand and manage the risk. What type of funding is appropriate? What are the customers cash and operating cycles? What is the purpose of borrowing? It should be in line with the customers occupation / nature of business. The asset to be financed shall normally be held as primary security. The asset(s) (primary / secondary) offered to secure the finance should be evaluated on the basis of the following:
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Marketability / storability of goods offered as security. Unhindered access to security by the bank. Maturity of collateral, if any, should be equal to or more than the validity of corresponding facility.
The banks security position should normally not be inferior compared to any other lenders for the same type of facility, i.e. if a bank has granted facilities to a customer against a first charge, we must also have a first charge (ranking Pari Passu) to be able to lend to the same customer. The value of security to provide acceptable margin to the exposure. Viability of industry and other matters that may adversely influence customers performance. Where a customer has foreign trade limit(s), the mechanism for related Foreign Exchange Booking Limit (FEBL) shall be followed. Funds must be utilized for productive purposes and not for speculative, undesirable activities such as hoarding. The Branch Credit Officer / Relationship Manager before undertaking processing of Credit Proposal, besides usual scrutiny, shall ensure the following: Relationship Manager/Branch shall arrange the LAF, BBFS and eCIB, review the same, ensure completeness and forward these documents to concerned Credit Approval/Review Authority along with credit proposal. The Relationship Manger/Branch shall counter sign the BBFS along with his/her name. It must also be ensured that each page of BBFS is duly signed by authorized signatory of the borrower. In case of joint stock companies, the Bank holds a certified copy of the Resolution passed by BOD of the company, which authorizes such borrowing and offers security of the specified assets of the company. Borrowing powers of the company must be checked in Memorandum and Articles of Association (in case of joint stock companies) and Partnership Deeds (in case of partnerships). The Bank holds latest eCIB report, Local Credit Worthiness Report and Foreign Buyer Report, as applicable. The Credit Officer/Relationship Manager has completed Call Report with respect to visit of customer premises (factory and / or office) and property held as security. The documentation of the securities held is complete and the relevant debtors and stock report have been obtained. Search Report of Director and Charges on Assets is obtained and ensure that their findings are acceptable to the Bank. All searches when completed should be reviewed by the Branch Manager and Relationship Manager. Review the comments of Audit, SBP, and External Auditor and ensure that all issues raised have been taken care of. If any issue remains un-resolved, these
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must be documented in the CP along-with action plan and timelines for rectification. The purpose for which finance is being obtained is specified in loan application and subsequently in Approval of Finance and Sanction Advice.
While processing the credit proposal, the relevant Credit Review Authority shall also review LAF, BBFS and eCIB and shall ensure that these documents are in order. Credit Review Authority shall intimate concerned Relationship Manager/Branch for any rectifications if required. Credit Review Authority shall ensure that eCIB is not more than one month old at the time of approval. On receipt of Approval of Finance, the Relationship Manager/Branch shall forward the documents (LAF, BBFS and eCIB Report) to CRC for their review and safe custody. No disbursement shall be made till entire satisfaction of CRC regarding completeness and accuracy of the documents i.e. LAF, BBFS, and eCIB.
3.3.4
All Credit Proposals including enhancements, reductions, annual reviews and other requests affecting the facilities and/or their structure shall be prepared on Form SF-86/ CP Package. The prescribed Form SF-86/ CP Package and its related guidelines are circulated by CRMD, which shall be strictly adhered to and financing shall not be allowed until and unless credit processing has been done on the prescribed format. The formats of CP Package for Corporate Large Customers and for Corporate Commercial customers along-with guidelines for completing the same are enclosed as Appendix I and II to Chapter 3.3 respectively. Furthermore, projected Cash-flow Statement (for the next 12 months in case of working capital financing and up to the date of final repayment / expiry in case of term facilities) with its assumptions recorded in writing and cash operating cycle of the borrower must be analyzed in case of all customers. Efforts must also be made to identify the drivers of borrowers business and its risk mitigants. NOTE: For Corporate Large Customers the prescribed Format of CP Package must be used irrespective of the fact that CP is generated from WBG, CBBG or Islamic Banking Group. For Corporate Commercial clients parked in WBG, the same format prescribed for Corporate Large customers must also be used. Financial Spreads are also required to be accompanied with the Credit Proposal of following clients; Corporate Large (irrespective of the fact that CP is being originated from WBG, CBBG or Islamic Banking Group) Corporate Commercial availing facilities from WBG.
For all group accounts, the Group Exposure Sheet (part of the CP Package) shall be signed by the relevant GECP Corporate Head / General Manager. Credit Proposals of all Group accounts should have the same expiry and must be elevated in one lot to the relevant review authority.
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Details of all deposit accounts (both demand and time deposits) of borrowers / prospective borrowers shall be provided with all Credit Proposals as per suggested format Appendix III to Chapter 3.3. Furthermore, all Credit proposals shall be accompanied by Brief Client Setup Sheet available in the report menu of CRMIS, as an integral part. The Path to extract CRMIS report is as follows: Reports------------> Brief Client Setup Sheet The Brief Client Setup Sheet shall be duly signed by Credit Manager / Relationship Manager and Branch Manager/ Unit Head, while relevant Credit Approval / Review Authority shall verify / cross check the data fields of the report so as to ensure that all fields are properly filled in. 3.3.5 Temporary / One-Off Transactions: Short Form Credit Proposal
In case of urgent need of a regular customer, it may be necessary to override the elaborate requirements of Credit Proposal. In such cases, the short form Credit Proposal may be used. Such approvals must be taken on an exceptional basis only. In addition, under no circumstances a temporary / one-off transaction is to be approved that would violate the State Bank of Pakistans Prudential Regulations or any other regulatory requirement. Temporary / one-off transaction approvals may be obtained on Short Form Credit Proposal, as per the format given in Credit Proposal Temporary Accommodation [Appendix IV to Chapter 3.3]. The approval process for temporary / one-off transaction is the same as that for regular CPs. 3.3.6 Approvals on E-mails
The field is allowed to elevate urgent credit requests on email, and the credit sanctioning authorities are also allowed to approve the same via email. All requests on e-mails must, as a minimum, contain the following information: Complete details of the existing approved facilities, i.e. limit, present o/s, pricing, margin, security, etc.; Group details and exposure; and Transaction details and rationale. Confirmation that all regulatory documents have been obtained i.e. Application of Finance, BBFS (not required for consumer lending cases), eCIB (where applicable) etc. The originating units and relevant approval/ review authority shall maintain a record of such approvals and requests in the form of hard copies. The hardcopies retained on record should include complete chain of e-mails for future reference and audit purpose.
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Branch/ Business Unit shall ensure that only urgent requests are forwarded to relevant approval/ review authority through emails. 3.3.7 Earmarking of Limits
Introduction At times, it may be convenient to accommodate an unanticipated / one-off request from a customer for enhancement in a specific facility by sub-allocating or earmarking of another facility without an increase in overall exposure to the company / group. Earmarking of facilities should, however, be treated as an exception, as excessive use of this flexibility reflects poor facility structuring.
Earmarking at Business Group Head level is restricted under certain circumstances. Relevant Business Group Head may allow earmarking of credit facilities in the following scenarios: Shorter to longer maturity transactions (term loans shall not be allowed by Business Group Head) Blocking of an existing limit for a fresh facility (earmarking of non-Fund based to allow fund based facilities shall not be allowed by Business Group Head) Blocking the limits to allow availment in one of the group account (subject to no over-dues in both group accounts and security documentation is complete as per Legal Satisfaction, otherwise earmarking shall not be allowed by Business Group Head) and cross-guarantee recourse is held (for limited liability companies, Memorandum and Articles of Association of the relevant companies must permit these arrangements). Period of proposed earmarking (for NFB facilities only) goes beyond expiry of limits (issuance of financial guarantees favouring FIs shall not be allowed by Business Group Head) For approval level beyond relevant Business Group Head, relevant Business Group Head shall also be authorized to allow establishment of Deferred Payment LCs under the approved limits of DA LCs.
Relevant Business Group Head may delegate this authority at Business Head level if deemed appropriate. All other restrictions as mentioned above shall apply.
However, earmarking cannot be approved at Group Heads level in the following scenarios: Higher to inferior security position. Non-Fund based to fund based. Earmarking of a specifically approved facility (single transaction). Post-shipment for pre-shipment facilities.
Conditions The facility being earmarked is effective, i.e. all security or documentation is in place or adequate documentation is taken for the proposed transaction. Also, all
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regulatory or other requirements for the transaction being executed should be in place. No earmarking shall be allowed in classified accounts or in accounts where there are overdues. If such earmarking is necessitated, the same would be approved at the original approval level. Earmarking arrangement should not be more than 90 days for fund-based facilities and for more than one transaction for non-fund based facilities. The non-fund transaction may be allowed for more than 90 days provided the tenor is not more than the tenor allowed for similar transaction in the already approved lines, or tenor allowed under the Group Heads CA/RA for similar facilities, whichever is longer. Earmarking / interchange of limits under the aforesaid authority must be processed on format prescribed as per attached Appendix V to Chapter 3.3, a copy of which must be immediately forwarded to SCOs Office for record. Earmarking / interchange of limits requests are also allowed through emails, for which free format can also be used.
Documentation Aspects Earmarking / cross transfer of one limit to another within same legal entity or between / among various units of a Group may warrant additional / supplemental documentation or charge forms sign-off requirements.
1. 2. 3. Promissory Note (P.N.) Mark-up Agreement / Letter of Lien Property Documents Fresh or Supplement Promissory Note is required, where there is increase in exposure over an approved limit or Fresh limit is created by blocking another limit. Fresh or Supplement agreements with new re-purchase price and/or schedule of items under our lien may be necessary. Obtaining of fresh memorandum of deposit of title deeds for further charge on existing security / property documents, with charge forms required for mortgage purposes or both. Other Charge Forms, as may be necessary. Moreover, where limits are interchanged between two legal entities within a group, resolution to borrow and inter-unit guarantee may be warranted besides right of set-off.
4.
It is the responsibility of Branch Managers / Banking Units to ensure that required Fresh / Supplement Charge Forms / Documents are obtained before allowing earmarking. In case of any ambiguity / confusion, opinion from the in-house legal department must be obtained and followed carefully. 3.3.8 NOCs (No Objection Certificates)
For financing the assets (current or fixed) of private & public limited (listed & unlisted) companies, it is a mandatory requirement of Companys Ordinance 1984 that lending institutions must create their encumbrance over the respective assets via registering charge with Securities & Exchange Commission of Pakistan. Sometimes the banks, prior to extending fresh facilities and registering of their charge over assets of the Company, require a no objection certificate from the existing charge holders. e.g.
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Registering a charge ranking Pari Passu with the existing lenders. Registering an exclusive charge on specific assets. Bank prior to acceding to the request of issuance of the NOC must ensure the following: Our position is by no means diluted via issuance of the requested NOC. For any dilution the request must be accompanied by due justification. Prior clearance on the draft must be obtained from Legal Cell. Similar NOCs must be obtained from other lenders.
Format for the NOC request is attached as per Appendix VI to Chapter 3.3. All NOCs issued to and received from other financial institutions are treated as a Security and accordingly proper Inward & Outward Register should be maintained at Branches and CRCD (for CRCD taken over branches) and copies of all such NOCs are kept in safe custody along with other security / charge documents in the concerned branches / CRCD. 3.3.9 Credit Risk Ratings
For details on the selection and use of Credit Risk Ratings of customers, please refer the Chapter on External and Internal Credit Ratings in Section-2. 3.3.10 Prudential Regulations Checklist
State Bank of Pakistans Prudential Regulation checklist is required to be filled before sanctioning of all approvals, whether normal or one-off / temporary. The Prudential Regulation Compliance Checklist is enclosed as Appendix VII to Chapter 3.3. 3.3.11 Calculating Yield of Account
Yield / Profit on Fund-Based facilities is calculated and attached with all Credit Proposals (CPs) involving concessional finance and for all funded exposure. A format of Yield / Profitability Report of Borrowers is enclosed as Appendix VIII to Chapter 3.3, which also shows the relevant calculations. 3.3.12 Credit Limit Review
Short Term Limits (For Working Capital Requirements) All short term limits for working capital requirements (Revolving Limits) are required to be renewed every twelve months. In case of one-off (Terminating / Non Revolving) facility, expiry date may be different from the annual CP expiry date. If such a facility is not fully settled or paid on the expiry or due date, a CP should be proposed to regularise this facility. Expiry date of this CP should generally not exceed the annual CP expiry date.
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For all Corporate-Large clients (for WBG and CBBG) the Credit Proposal of Working Capital facilities must be accompanied by the Financial Spreads Model with at least one year projections. This requirement for obtaining projections shall not be applicable for commercial banks, insurance companies, leasing/ Modarba and correspondent banks for short and long term facilities. Long Term Limits In all cases where long-term facilities are being availed by customers along-with short-term / working-capital facilities, the annual review CPs for short-term / working-capital facilities must include all long-term facilities for review. In all cases where customers are availing only long-term facilities, CPs for only the long-term facilities should invariably be put-up for annual review. This exercise will inculcate discipline in risk rating review. In all such cases, the Credit Proposals accompanied by revised projections for the remaining tenor of the long-term facilities should be elevated up to the level of the Approval / Review Authority. The term loan review should include a comparison of actual financial numbers with the numbers projected at the time of requesting term loan along with comments on the variance (whether positive or negative). If a CP only has term facilities, its review date shall be in accordance with the financials availability date. CP Expiry Date Expiry dates of CPs shall be fixed keeping in view the availability of latest financials and seasonal requirements of the company. For companies having June as their financial year-end, the ideal CP expiry date shall be November-December. For companies having December as their financial year-end, the ideal CP expiry date shall be May-June. However, all CPs shall also contain comments on the latest sixmonthly financials (operating performance and balance sheet condition) if the CP expiry date and financial year-end have a gap of more than eight months. In such a case the CP must also project the year-end sales and profitability figures for the current year. In case of non-availability of financials by the due date of CP submission, a CP incorporating all other aspects (excluding only the latest financials) shall be submitted on the basis of half yearly or quarterly financials with a short expiry date (coinciding with the availability of financials). After receipt of latest financials, regular Credit Proposal shall be initiated containing detailed financial analysis. In no case should branches / units be allowed to continue with the expired limits without approvals. In case any documentary requirement is lacking, a temporary approval may be obtained before expiry of limits. Business Units shall monitor the counterparty limits with specific reference to nonutilisation of limits, at least on a quarterly basis. Such cases shall be taken with the customers and appropriate actions must be taken e.g., reduction in limits or marketing for availment of unutilised limits by the customers.
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MCB has standardised legal documentation (prepared by in-house / external legal counsel) which the borrowers are required to execute before availing credit facilities. Deviations, if any, shall be approved according to the following grid. For all credit facilities approved at levels below Group Head Risk Management, such deviations shall be approved by Group Head Risk Management on the recommendation of the relevant business Group Head. For facilities approved at Group Head RMG level and above, such deviations shall be approved at the original approval/review level.
It is pertinent to mention here that all the documentation formalities mentioned in the Credit Handbook has been finalized in consultation with LAD. Waiver may be allowed on case to case basis, against due justification, keeping in view the risk profile, track record and credit worthiness of the customer. Such requests for waiver of legal and/ or security documentation formalities shall not be referred to LAD for clarification/ opinion. These cases shall be elevated to the relevant competent authority mentioned above for decision. It will be at the discretion of the competent authority to refer these cases to LAD if deemed appropriate. The justifications for proposing/ granting such waiver will be properly documented in the credit proposal and approval of finance for record. 3.3.14 Facility Advising Letter (FAL)/ Sanction Advice (SA)
After issuance of Approval of Finance by the relevant Approval/ Review authority, CRCD/ Branch Manager (where CRCD services are not available) shall issue the FAL/ SA, detailed process is mentioned in section 3.5.
All approvals / sanction advices shall mandatorily contain credit proposal reference number and date and the following condition with regards to change in directorship: During the tenancy of MCBs exposure or financing arrangement, for any change in directorship prior consent in writing must be obtained from the Bank. Otherwise MCB has right to recall the loan / exposure / financing arrangement immediately. Relevant Business Group Head has been authorized to waive this requirement on a case to case basis (only for those out-going directors whose PG is not obtained as security or has already been waived at appropriate level) keeping in view the risk profile and track record of the customer. Relevant Business Group Head may delegate this authority at Business Head level if deemed appropriate
The format in use at MCB is enclosed as Appendix-IX to Chapter 3.3. 3.3.15 Financed Organization Type (FOT)
All Credit Proposals, Approvals of Finance and CRMIS Reporting shall invariably mention the Financed Organization Type (FOT). Definition of each FOT has already been provided by SBP, however, the same is being elaborated hereunder in order to clarify any ambiguity in this regard/ ensure correct reporting. There are three FOTs in which the borrowers are categorized viz. Consumer, Small and Medium Enterprise, Corporate / Commercial.
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1- Consumer: Consumer means individuals who apply for financing to meet their personal, family or household needs. The facilities categorized as consumer financing are Credit Cards, Auto Loans, Housing Finance and Personal Loans (personal loans mean the loans to individuals for the payment of goods, services and expenses and include Running Finance / Revolving Credit to individuals for said purposes). 2- Small and Medium Enterprise (SME): SME means an entity, ideally not a public limited company, which does not employ more than 250 persons (if it is manufacturing / service concern) and 50 persons (if it is trading concern) and also fulfills the following criteria of either a and c or b and c as relevant: a. A trading / service concern with total assets at cost excluding land and building up to Rs50 million. b. A manufacturing concern with total assets at cost excluding land and building up to Rs100 million. c. Any concern (trading, service or manufacturing) with net sales not exceeding Rs. 300 million as per latest financial statements. Please refer to a checklist (Appendix X to Chapter 3.3) for clear distinction between SME and Corporate/Commercial (as these two FOTs are mixed-up mostly). The said check list shall be tagged with all credit proposals being elevated for approval from CBBG. Section A of the checklist pertains to Trading & Service Concerns whereas Section B of the checklist pertains to Manufacturing Concerns. Branches shall ensure that checklist is properly and accurately filled and borrower that meets criteria of SME should be reported (in CPs, AOFs and CRMIS reporting) as SME accordingly. Furthermore if an individual meets the criteria mentioned in the checklist, he/ she shall also be categorized as SME. 3- Corporate / Commercial: Customer, other than the one defined under the SMEs, Consumer, Agriculture and Micro Financing shall be categorized as Corporate / Commercial. MCBs Internal Definitions While for the purposes of ascertaining the appropriate level of Credit Approval / Review Authority and the relevant credit approval process / formats, borrowers of the bank have internally been sub-divided into two categories viz. Corporate-Large and Corporate-Commercial (for details refer Section 2.2.3 of Credit Handbook). The Corporate-Large category includes entities with Annual Group Sales exceeding PKR 3 Billion; while entities with Annual Group Sales of up to PKR 3 Billion are categorized as Corporate-Commercial. The above categorization into Corporate-Large or Corporate-Commercial is different from FOT and should not be confused with the same. Every Credit Proposal and Approval of Finance should explicitly state Financed Organization Type (FOT) of the customer only as per the guidelines mentioned above (terms like individual, sole proprietor, etc. should not be used as FOT in CPs, AoFs and monthly reporting).
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3.4
3.4.1 3.4.2 3.4.3
Credit Pricing
Introduction Responsibilities and Timelines Deviations
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The pricing of a credit transaction is dependent on a number of factors that include, among others, cost of funds adjusted for liquidity and cash reserve requirement, market rates offered by competitors, credit risk premium, etc. Although various factors have been presented for pricing credit, the approved Pricing Grids / Mark-up Circulars on this matter should be given priority. The starting point of any pricing shall be Normal Markup rate (Timely Payment Markup Rate) notified in terms of Mark-up Circulars / Pricing Grids and where there is a justification / competitive consideration, the same may be negotiated subject to approval by competent authority. In case of branded consumer products, the pricing indicated in the product circular shall usually be adhered to, whereas markup agreements in all cases are executed at Standard Markup Rate. KIBOR Based Pricing With effect from Feb. 2004, in terms of SBP circular it is mandatory for banks to quote pricing on the basis of KIBOR, with spread and reset period specified for all types of customers. Following are some requirements for KIBOR based financing structure: i. KIBOR shall be taken as KIBOR on the day of draw down and subsequently on first working day of the relevant tenor (calendar month, quarter, half year, year etc.). In other facilities (e.g. DF) where draw down is allowed in tranches or enhancement is allowed by relevant CA/RA, the rate shall be applicable to the tranche/enhancement amount and KIBOR shall be taken as KIBOR on the day of draw down and subsequently as mentioned above. The frequency of re-pricing/ resetting has to match the KIBOR used as benchmark. Spread over KIBOR shall not be changed during the tenor of the loan once determined at the time of execution of finance/ loan documents. There shall be no clause in the loan documentation regarding change of spread anytime during the tenor of the finance. All related documents shall clearly indicate the spread over the benchmark (KIBOR or any other rate). Finance agreement should not contain the clauses/stipulations to change the rate unilaterally. All charges, other than mark-up, including fees/prepayment penalties etc. to be recoverable, should be clearly disclosed and agreed with the customers at the time of entering into finance/ loan agreement. A complete amortization schedule shall be provided to the customer along with the facility offer letter showing the breakup of principal and mark up to be paid by the customer over the life of the loan/finance or till the next re-pricing date.
ii. iii.
iv.
v.
vi.
vii.
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A statement showing outstanding position of principal and markup should be issued to the customers on half yearly basis as per format attached as Appendix I to Chapter 3.4.
Approving /reviewing authority shall specify the minimum pricing in AoF, Business Groups may agree and convey higher pricing to the customer at their own discretion subject to obtaining approval from relevant approval authority only. This shall be capped at respective business group heads. In exceptional cases keeping in view the profitability and risk profile of the customer, relevant business Group Head may allow lower than approved pricing subject to the condition that it should not be lower than Pricing Grid. A copy of such approval for charging lower pricing should be marked to relevant approval / review authority for information. Business Group Heads shall also be authorized to allow change in approved base rate. The effective date of new rate should be properly mentioned in all proposals, approval of finance and facility acceptance letter. The rate should be changed/ charged after obtaining acceptance from the customer on FAL/SA. This process will eventually be replaced by a formal capital allocation process which will risk adjust returns. This will be a part of the Basel II exercise. 3.4.2 Responsibilities and Timelines
Pricing is a Risk issue, only to the extent of highlighting return on Economic Capital. Risk will highlight issues where we are not being compensated for the risk being undertaken, and may seek review of pricing at the level of the President. On a yearly basis (at least 30 days prior to the beginning of calendar year), Business Groups (WBG, CBBG and Islamic Banking Group) shall submit their respective pricing grids to ALCO for review. ALCO and/or Business Groups may also review the pricing grids on need basis during the intervening period. Following approval by ALCO, Business Groups shall forward their respective pricing grids to CRMD at least 15 days prior to the beginning of each calendar year on the recommended formats attached as Appendix II and III to Chapter 3.4 CRMD would review the proposed pricing grids and would elevate the same to MCC for approval. Business groups shall be responsible for ensuring compliance with the approved pricing grid. This process of approval/ revision of pricing grid can be done at any time during the year, as and when required by Business Group Heads. 3.4.3 Deviations
Exceptions (reductions) to pricing from the pricing grid as notified will require approval as follows: o o President can approve requests for up to 25 basis points reduction Any further reduction would require MCC approval.
For WBG clients only, a below grid pricing request would require a proper justification along with a detailed analysis as justification for the request.
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In this regard, the share of wallet analysis is required to be used to quantify MCBs return from the account as a justification for the recommendation for below grid pricing. A suggested format for the analysis is attached as Appendix IV to Chapter 3.4. MCBs share in the total wallet (financial & bank charges paid by client) can be captured from the annual reports of the client and the data available with the business group. The total wallet would include revenue earned from the various funded and un-funded facilities as well as other fee and commission based services. Where data is not readily available, suitable assumptions (clearly stated) should be incorporated in the analysis. For each case, Share of Wallet (MCB revenue / Total wallet), Cross-Sell ratio (all non-lending revenue / lending revenue) and Yield of the Account should be computed. If so desired, the business group can include income from the specific client earned by other group companies (Adamjee Insurance, MCB AMC, etc.) as justification for the below grid pricing request. The proposal for below grid pricing should be forwarded to sanctioning authority along with the above mentioned analysis to justify the same.
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3.5
3.5.1 3.5.2
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The credit approval /review hierarchy has been elaborated in Chapter 3.1 of this manual. All credit proposal initiated by the business groups shall invariably follow the process-flows detailed in the attached appendices as follows: o Appendix I to Chapter 3.5 Credit Proposal process flow for all credit proposals (where CRC support is available) Appendix II to Chapter 3.5 Credit Proposal process flow for all credit proposals (where CRC support is not available) Facility Acceptance Process
3.5.2
All authorities signing on AOF shall ensure to mention their names, designation and the date of signing must be clearly legible on the AOF. Where CRC is present, all Facility Advising Letters / Sanction Advices shall be prepared by the CRC personnel (Appendix III to Chapter 3.5 Facility Advising Letter process flow). For branches where CRC is not present, like all other CRC related tasks, FALs shall also be prepared by the branches. Wholesale Banking Group Facility Acceptance Process For the Wholesale Banking Group, excluding Investment Banking, the following process-flow shall govern the facility acceptance process. CRCD shall prepare the draft of Facility Advising Letter (FAL) as per the Approval of Finance and communicate the same to the Marketing Unit. If a modification is required, the Marketing Unit shall request CRCD for the same. CRCD will, if agreed, incorporate modifications and send the revised FAL to the Marketing Unit. In the event of a disagreement between CRCD and the Marketing Unit, CRCD will elevate the matter to the relevant credit sanctioning authority whose decision shall be final. CRCD and the Marketing Unit would jointly sign the final FAL. The Marketing Unit shall be responsible for communicating the FAL to the customer and obtaining accepted copy of the same from the customer. The Marketing Unit shall retain a copy of customers accepted FAL and pass on the original to CRCD.
Commercial Branch Banking Group Facility Acceptance Process For CBBG the following process-flow shall govern the facility acceptance process. CRCD shall prepare the draft of Facility Advising Letter (FAL) as per the Approval of Finance and communicate the same to the branch. If a modification is required, the branch shall request CRCD for the same. CRCD will, if agreed, incorporate modifications and send the revised FAL to the branch. In the event of a disagreement between CRCD and the branch, CRCD will elevate the matter to the relevant credit sanctioning authority whose decision shall be final. CRCD and branch would jointly sign the final FAL.
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The branch shall be responsible for communicating the FAL to the customer and obtaining accepted copy of the same from the customer. The branch shall retain a copy of customers accepted FAL and pass on the original to CRCD.
In case of temporary extensions, CRCD shall not perform the first step of seeking the opinion on the draft to FAL for temporary extensions. It will prepare the FAL and send it to Branch/ Relationship for onward communication to customer. Detailed processes flows along with roles and responsibility are defined in the Service Legal Agreements between Business Groups and CRCD.
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3.6
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A Product Program is documentation of product or facility specific credit approval requirements, risk parameters and related business strategies 3.6.2 Contents
All Product Program Manuals (PPMs) must discuss in detail the business strategy, target market, major risks and mitigants thereto, risk acceptance criteria, rules for approving credit, security perfection standards, caps proposed, process for compliance and reporting standards, accounting procedures, and entries & practices. Detailed format is enclosed as Appendix I to Chapter 3.6. We have tried to cover the information requirement for a diverse portfolio of products ranging from consumer banking to treasury to Islamic Banking as well as conventional loan products. Business units would be required to select the appropriate items that they consider material for their respective product program(s). Appendix I to Chapter 3.6 provides guidelines for this process and units may provide any other relevant information that can help in decision making. 3.6.3 Approval Process
Management Credit Committee (MCC) will be the approving authority for all new lending product programs prior to the launch of the related products. All Product Programs will require recommendation from respective Business Group Head and Group Head Risk Management. The new product program will be submitted to the MCC for approval only after signature/recommendation from all the requisite Group Heads. This is to avoid circumstances where products are launched before fulfilling the necessary approval requirements. Different groups would be required to assess the risk involved in introduction of the new product. A sign-off by any group would imply that they consider the risk acceptable as far as the scope of their function is concerned. At a minimum, in addition to the concerned Business Group Head and the Group Head Risk Management (as mentioned earlier), the following groups would sign-off on all PPMs: Compliance Department Legal Affair Division IT Department (where applicable) Operations Department Treasury (where applicable) Human Resources Division (where applicable) Group will approve accounting entries and reporting
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For Treasury/ Capital Markets related products or products perceived to have a high degree of market risk exposure, RMG would submit its recommendations to ALCO for review and onward submission to MCC for approval The recommending and approving authorities should ensure that the analyses underlying the product program are representative of the conditions at the proposed launch timelines i.e. the analyses and information are current. The Business Group shall be responsible to ensure that the related product is launched within proposed launch timelines. In case the product launch is to be postponed to well beyond the initially proposed timeframe on account of any unavoidable circumstances, fresh analyses should be done and represented in a revised PPM for necessary approval by the above-mentioned authorities. 3.6.4 Annual Audit Requirement
Internal audit Group will be required to conduct audit/review of the product program at least once a year. 3.6.5 Annual Reviews
Annual renewal for all Product Programs would be required from MCC. Annual Renewal must reach RMG at least 30 days before the expiry of the product program. At a minimum, the annual review submission must include following: Business Performance results This section should provide a detailed analysis of business performance in terms of: Revenue and profitability Portfolio quality and break-ups Non Performing Portfolio Variances from targets and analysis/ reasons thereto Comparison on how similar products of other banks have performed in the period
Any changes in target market, credit quality, market conditions, business environment, risk acceptance criteria etc. Future Business Plan and Targets Copy of audit report with comments from business unit. It must be ensured that internal audit is conducted before annual review. Any other relevant information that can help in decision making If there is a material change in the product program and / or material amendments are required to be incorporated in the same, sign off from the relevant Group(s) would be required, as deemed appropriate.
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Extensions in the expiry date of an existing product program in force can be obtained by elevating the request for the same along with valid reasons. The first such extension can be obtained by relevant Business Group Head who is authorized to approve a maximum extension of 90 days. Any further extensions would require the Presidents approval based on Group Head RMG recommendations. Approval from other original signatories to the original product program is not required for PPM extension.
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Credit Handbook
Section 3 Appendices
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Appendix I to Chapter 3.2
Code
Investigator Mr.
Emp. No.
a) b) c)
Name of Customer Group Registered Address Phone No. Business Address Phone No. Fax No.
d)
Fax No.
Business Venue a) Ownerships / Rented b) Leased / Un-leased c) Area / maintenance a) b) d) e) Nature of Business Date of Establishment National Tax Number Import Registration No. item Registration No. & date & Tax paid last Year Export Registration No.
c) f)
Constitution of the Firm Name and Share of the Proprietor / Partners / Directors (Main Sponsor First) Name Fathers / Husbands Name N.I.C. No. % Share
a)
Details of Business Assets and figure of Latest Audited Balance Sheet with date (where applicable)
b)
Number of employees
Date of Compilation
Branch Name
Code
Investigator
Grade
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Appendix I to Chapter 3.2
No.
x)
Business potential of the concern Association a) Name 1. 2. Name of their previous / other Bankers Report of their previous / other Bankers Nature of Default, if any other Bank Financial Institutions
x)
Membership No.
Business Performance (Current Year) a) Turnover Dr. Rs. b) Avg. Balance Dr. / Cr. Rs. c) Present Balance Rs. d) Other Deposits Rs. Details of Account a) A/C No. b)
(M)
Type of A/C
b)
Designation
( SIGNATURE )
( COUNTER SIGNATURE )
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Appendix I to Chapter 3.2 EXPLANATORY NOTES / GUIDE LINES FOR COMPILATION OF CREDIT WORTHINESS REPORT Credit Report plays a vital role in assessing the credit worthiness of the Customer. A high degree of care and attention should be paid to the credit investigation and compilation of such reports. Credit report should be comprehensive as to give clear picture of the important aspects like net worth of the party, their general reputation, experience, position of borrowings and stuck-up loans and operating performance. It is the function of credit investigator to search out and obtain complete reliable information and to undertake the painstaking investigation of affairs of the applicant through banking, trade and competitive sources. While undertaking a credit investigation, numbers of sources of information are employed while the following are most important: 1. 2. 3. 4. 5. 6. 7. The applicant himself from whom information is obtained during the interview which is outlined in the report. Financial statements (Profit and Loss Statements and Balance Sheet). The Banks own record. Credit Information Bureau reports of State Bank of Pakistan. Other Banks with whom the applicant maintains account. Market report including from those who sell the raw materials to the applicant or to those to whom finished goods are sold. A visit to the plant and office of the applicant.
If the subject of the bank investigation is an individual the following questions should be asked where applicable. How old is the individual? With what Company or Enterprise is he connected? What is his present position? How long has he been employed in his present position or engaged in professional work? What is his annual Salary or Income? Does he own his own home? What was his previous connection or business? What is the condition of his health? Is he prompt in meeting his obligation? Credit Investigator will report the results and findings in orderly sequence under the following headings (Specimen is enclosed as Annexure 6.3). 1. a) b) Name of the Customer Name of the customer for which credit report is compiled. This must be reported as it appears in the account opening form. Group Mention name of the business group to which the customer belongs if applicable.
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Appendix I to Chapter 3.2
Registered Address, Phone No. and Fax No. Mention registered address if the borrower is a business concern and registered company. Also mention Phone number(s) and Fax number(s). Business Address Mention business address if the borrower is a business concern. In case of Individual mention usual Residential Address. Also in both cases, mention Phone Number(s) and Fax No(s).
d)
2. Business Venue a) Ownerships / Rented Mention one of them. If the business premises are rented, mention amount of rent per month. b) c) Leased / Un-leased Mention one of them. Either it will be leased or un-leased. Area / Maintenance Mention the area of the office and also its maintenance, whether the office is well maintained or not. Nature of Business Their line of business whether the company operates as manufacturers, retailer, importer or whole seller and items dealt in. Date of Establishment i) In case of Proprietorship concern, please report date of establishment as declared by Proprietor or date on which license was obtained from any Government Body. ii) In case of Partnership please mention date on which Partnership Deed was executed.
3. a)
b)
iii) In case of Limited Company please mention the date of Certificate of Commencement of business as issued by the Registrar Joint Stock Companies. Dates of consolidation of mergers, if any should also be mentioned. c) Registration No. & Date Mention Registration number of certificate of incorporation and date in case of Registered Company or Partnership Registration No. and Date of Registration. National Tax No. & Tax Paid Last Year Mention National Tax number allotted to the company in case of business concerned and also mention the amount of Tax paid last year. Import Registration No. Mention the Import Registration number on the space provided. Export Registration No. Mention the Export Registration number on the space provided.
d)
e) f)
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Appendix I to Chapter 3.2
4. Constitution of the Firm Legal status of the company, write whether the customer is a Proprietorship, Partnership, Private limited company, Public limited company in the Public sector, Govt. Department, Autonomous body, Trust, Co-operative Society etc., as the case may be. 5. Name and Fathers / Husbands Name, CNIC No. and Share of the Proprietor / Partner / Director (Main Sponsor first) Strike off Proprietor / Partner / Director, whichever is not applicable. Thereafter, report name of the Proprietor or, in order of importance, name of the partners of the firm or Directors of the company with fathers / husbands name and CNIC number, obtain copy of CNIC for record. Also, mention respective percentage of shareholding. 6. Brief History / Antecedents of the Proprietor / Partners / Directors Please mention brief history of the clients i.e. origin of the owner Proprietor / Directors and to which business community they belong / general background / experience. Qualification of directors may also be obtained, where possible. If they hold life insurance policies details of the policies amounts insured and name of the Insurance Company may be stated. 7. Details of their Allied Concerns Please mention clearly, the names, addresses and composition of their allied companies. 8. a) Details of Business Assets and figure of latest Balance sheet (where applicable) In case of Proprietorship and Partnership, mention the amount of Capital which is invested in the business by his / their own resources. Details of assets such as stock in hand, landed properties of the Company / Proprietor / Partners and their family members along with municipal survey number and address. In case of manufacturing unit, mention annual production capacity and list the details of machinery. Please also mention whether the factory building / machineries are rented or are owned properties. Photo copy of property documents and electricity bills may be helpful. If the factories, shops or godowns are insured, state the name of insurance company and amount for which insured. In case of limited company, please mention the latest figures of their assets and liabilities as per their audited Balance Sheet and obtain a copy of Audited Balance Sheet, Form 29 and Form A. b) Number of Employees Number of persons employed in the business is to be mentioned.
9. Financial Stake of the clients You have to judge the customers means. For this, we have categorized the means on page 5 of 5 of this. As such the amount assessed will fall in any of the category of means. 10. a) Market Reputation Mention Market Reputation (to be collected) through independent enquiries. Market Reputation & Source of the same investigation from at least two
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Appendix I to Chapter 3.2 suppliers must be mandatory. Market reputation will fall in three categories (a) Good (b) Fair (c) Bad. b) Financial Stability State whether the company is financially sound / appears good or not.
11. Business Potential of the Concern and Last Year Sales State whether the company is progressive or under recession. Also mention last year sales amount in million. 12. Association Mention name and membership number of associations. 13. Source of Market Report At least two respectable and reliable firms / customers should be consulted, preferably our customers and their names should be incorporated along with address and telephone numbers. 14. Name of their Previous / Other Bankers Please mention the names of their previous bankers along with the name of their branches. Also mention the date account was opened and range of balance maintained. 15. Report of Previous / Other Bankers Mention what they have reported on them. 16. Nature of default if any with Other Banks / Financial Institutions Please mention whether they are defaulter of any Bank or not. Figures may be obtained from State Bank of Pakistans eCIB Report. 17. Business Performance (Current Year) Mention current year figures of turnover debits credit and average balance maintained in debit or credit with amount. Also, mention present balance and figures of other deposits. Figures shall be reported in millions of rupees. 18. Details of Account Mention account number and type of account such as current, savings, etc. Also mention date account opened. 19. Person Contacted Mention name of the person or partner or director of the company with designation contacted. 20. Any other Information Any other information of the Customers if not covered above. It must be noted that these reports are meant for our internal use only. These are not to be forwarded to their clients and to outside Agencies, DFIs, Banks. When any request letter for credit worthiness report is received from any Local / Foreign Banks / DFIs, Embassies and Government Agencies etc., it may be supplied by branch in the form of the usual short Bank report (Circular No PO/CMD/PI/875 dated September 7, 2001).
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Date:
Purpose of the call: (One or two lines only) Details (Details incorporating issues mentioned on the previous page.
Conclusion / Evaluation
Supervisor Name and Signature Copies to: Branch Manager Regional Manager General Manager Area Corporate Office
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Postal Address
Dear Sir, Kindly provide your opinion in confidence as to the means, standing and credit history of:
Any information that you may give will be treated in strict confidence. Yours faithfully, Manager Phone #: Fax #:
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Appendix IV to Chapter 3.2
CONFIDENTIAL Dear Sir, CONFIDENTIAL CREDIT REPORT ON [Name of Client] This refers to your [Reference number of applicants request letter] on the subject. We are enclosing herewith our credit opinion of the above-mentioned client. This opinion is being provided to you under practices and usage customary among bankers, at your request in strict confidence for your use only and should not be passed on to any third party. This opinion has been furnished to the best of our knowledge, in good faith and without prejudice; and it does not in any way constitute any warranty or financial undertaking and is being given to you without any risk and responsibility on the part of MCB Bank Limited or any of its subsidiaries or affiliates or employees.
Regards,
Authorized Signatory
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NATURE OF BUSINESS NAME OF DIRECTORS PAID UP CAPITAL DATE OF INCORPORATION/REG NATURE OF FACILITIES FUNDED AS WELL AS NON-FUNDED (whatsoever applicable)
RESUME OF CREDIT EXPERIENCE The Subject Company has been availing funded as well as non-funded credit facilities from our bank. Their dealings with us are [conduct of the account as to good, satisfactory, average etc.].
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Date
* Specify the GECP viz. WBG / IBG / CBBG ** Indicate next review date for term exposure i.e. where only the term finance has been extended. CP date should be within 6-months of financial year end. For Group Accounts, proposal should have the same expiry and ideally be elevated in one lot to the credit approval / review authority. Further, group name must be same for all accounts belonging to a single group.
PKR in Million
Business Group
Aggregate Existing
Funded Proposed
Aggregate Proposed
Corporate Commercial Islamic Banking Treasury* Investment Banking** FI Capital Markets Aggregate Facilities (Bank-wide) *Forward and Spot cover. ** Underwriting commitment (off balance sheet financing) Recommendation Chain Relationship Manager Unit Head Regional Manager Business Head Portfolio Management Group Head WBG Date Name/ Signature Comments
Credit Proposal Checklist Serial Documentation included in # Credit Package 1 Credit Proposal 2 Credit Comments / Memorandum 3 Basic Information Record 4 PR Checklist 5 eCIB Report (not more than 1 month old) 6 Application of Finance 7 BBFS 8 Yield Statement 9 Call Report (not more than 1 month old) 10 CRR 11 Spreads 12 Audited Accounts 13 Quarterly Accounts 14 Stock Report 15 Stock Inspection Report
Attached Yes No
Confirmation also required that Auditor has signed off If proposal is elevated after 4-months from FY end Only confirmation required that it is held Only confirmation required that it is held as per Handbook
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Only summary page needs to be attached Only confirmation required that these are held Must be provided with all CPs
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For items tabulated above provide the status as (i) For eCIB as Clean or Qualified (ii) Mention CRR , weighted average CRR and Yield (iii) For other fields mention compliance status as Yes or No. Any adverse remark to any of these items needs to be explained in detail in later sections of CP and/or Credit Comments. eCIB to be obtained for the group, name of bank to be mentioned if report is not clean. PKR in Million 1. Facilities *Facility Limit Existing: Outstanding Current of): Maximum: Average: (as IDA Terms and Conditions Status: Fresh / Renewal / Enhancement / Reduction etc. Purpose: General statement (for instance WC requirement) should be avoided. Purpose should be structured / stated to cover specific funding requirement of the client Existing Pricing Proposed Pricing
Proposed
In case relationship proposes change in base rate / spread, then effective date of change must be clearly mentioned. Margin: Specify the margin Security: Specify if proposed security is different from existing arrangement. Stocks: mention items, margins, valuation date, and location. Deposit Receipt / Certificates: Face value, market value, status of lien Property / Fixed Assets: owners name (self-occupied /rented), Property Number, Area Details, Nature of charge (Regd. / Equitable), other encumbrances, legal clearance, noting of lien in land revenue / authority record. Charge Registration: Date of charge registration, Asset, Amount of Charge, Ranking, NOC from senior charge holders, other charge holders name and amount. For charge on fixed assets, RM should separately highlight FSV of land, building, plant & machinery. Value and date of valuation, valuators name to be mentioned. Business Group is required to confirm that (a) valuator is on approved panel of MCB and PBA, (b) valuation was conducted within the last three years, and (c) scope was within the limits granted by MCB / PBA to the valuator.
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Details of securities held for the existing facilities and those which will be held for the proposed facilities (existing / fresh / enhancement) are to be mentioned against each facility. Security covering more than one facility to be mentioned only once stating the facilities that it covers, so that value is not double counted. Criteria for determining when the facility should be repaid. For term facility please specify (a) date of final recovery of principal (b) frequency of recovery of installments, For BGs incorporate date of expiry.
Repayment Arrangement
* Separate box for each facility (fund or non-fund) to be inserted. 2. Total Facilities Type of Facility Total Fund Based Total Non-Fund Based Aggregate Facilities (FB +NFB) 3. Comments by SBP/ Internal / External Auditors S. No. Comments by SBP / Internal or Commitment by Business Group External Auditor Brief description, specify date of observation also. Incorporate date of commitment PKR in Millions Current Outstanding as of
Present Limit
Proposed Limits
Progress to Date
Incorporate provisioning for accounts classified by SBP and state progress made since classification and future strategy. 4. Remarks by Credit Risk Control Division (CRCD) S. No. Remarks by CRCD/ UER Exceptions Commitment by Business Group with timelines
Briefly mention comments by CRCD regarding security / documentation shortfall or any other aspect, along with necessary action to be taken there against. 5. Waivers/ Deviations S. No. Waivers and/or Deviation from Credit Handbook / Circulars / Previous Approval
Justification
Mention any post facto approval, waiver and/or deviation obtained over the last 12 months. Relaxation obtained from SBP, if any, should be mentioned separately. Mention status of deviations / waivers as either existing or fresh. For waivers / deviations already approved, mention if they are continuing or not. 6. Customer Business Performance Customer Business Performance(last three calendar years) Product 2008 2009 Last Commitment (2010) Actual (2010) Future Commitment (2011) Import Export Guarantee Total Deposits Earnings Mention detail of business routed through MCB by the customer along with commitments for the next 12 months.
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Total Business
Current
Projected
Lending Trade / Guarantee Treasury Investment Banking Cash Management Deposits Total
8. Group Summary GROUP UNITS Limit Amount NAME Existing Proposed Client Name / Business Group : CRR : F.B. N.F.B. Client Name / Business Group : CRR : F.B. N.F.B. Client Name / Business Group : CRR : F.B. N.F.B. Client Name / Business Group : F.B. CRR : N.F.B. Client Name / Business Group : CRR : F.B. N.F.B. TOTAL
Variation ( +, - )
O/S as on
9. Adverse Remarks on Group Companies Any adverse remarks on group companies (eCIB, pending markup / installment, etc.) Mention adverse remarks / details of qualified eCIB report here (if any). eCIB Report dated: FB NFB Total Overdue Client Group Total (including above) Name of Bank / FI (if default) 10. Group Business Performance Group Business Performance(last three calendar years) Product 2007 2008 Last Commitment (2009) Import Export Guarantee Total Deposits Earnings Name & Signature of Relationship Manager Default
Group concerns not availing credit facilities from MCB Mention names of business units (whether maintaining nonborrowing account with MCB or not) that form part of the Group but are not availing any credit facility from MCB.
Actual (2009)
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2. Facility Rationale / Justification (Facility Wise) Requests for enhancements, fresh facilities and one-off transactions should be supported by due justification / rationale there against. This section of the proposal should capture purpose of proposed facility, evaluation of requested amount with respect to production capacity and funding requirement of the client, pricing (list spread from competing banks), value addition through the proposed arrangement, etc. Synopsis of last 12 months, containing brief description of changes in credit facilities i.e. enhancements, one-offs, reductions, any other financial accommodation, should be provided. For BMR/Capex/ Project Financing, discuss viability of the investment. Discussion should also include rationale for facility restructuring or reduction in existing limits, if applicable. 3. Financial Summary Financial analysis The aim of the financial analysis should be to provide qualitative/quantitative information which is not available from the spreads. Discussion should evolve around account heads reflecting material movements between the two audited accounts. Stating increase/decrease in amount/percentage should be avoided; the emphasis should be to uncover the underlying reason(s) which led to the change. Business Unit is required to confirm that director loan (if any) is subordinated with MCB, and should also briefly discuss any intercompany borrowing. Unit should try to extract ageing of receivables, evaluate marketability of stocks in consultation with the client, and highlight any balance sheet mismatch. If material, Off-balance sheet financing / Contingencies/ Commitments to be briefly discussed. Variance analysis Emphasis needs to be on explaining underlying reason for the variance (projected numbers vs. audited numbers) Projections It should include projections up to one year for Working Capital Lines and till final adjustment in case of Term Facilities. Sensitivity analysis is required for term exposures. Covenants should be listed and reason for any breach should be explained including future course of action to strengthen MCBs position. Quarterly accounts - Latest set of quarterly accounts to be attached with the credit package (if Credit Proposal is elevated after 4 months from financial year end), and only significant observations need to be pointed out. Writeup/analysis is not required for quarterly accounts. CRR - Brief account of key reasons for improvement / deterioration in CRR should be provided. Balance Sheet and Income Statement: Mention status i.e. Audited/ Unaudited /Certified by Chartered Accountants but not audited Balance Sheet (last three years) Stocks Receivables Current Assets Net Fixed Assets Other Long Term Assets Total Assets Creditors 2007 2008 2009 Variance (2009 vs. 2008) Reason for Change
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Income Statement (last three years) Sales Gross Profit Other Income EBIT Interest PAT
2008
2009
2010
Financial Indicator 2008 2009 2010 Variance Reason for Change (Ratios) (2009 vs. 2010) (last three years) Gross Margin Net Margin Interest Cover DSCR Current Ratio Stock Days Debtor Days Creditor Days Total Lib/Equity Linkage Ratio Cash Cycle NOCG Int. - Tax Off-BS Financing Formulas of the above Financial Indicators / Ratios are given in General Guidelines attached herewith. Cash Flows - The emphasis should be more on projected cash flow than historical figures. Analysis should cover adequacy of operating cash flows to meet funding requirement as well as repayment capacity of external financing sources and sustainability of cash flows. 4. Industry outlook / Peer analysis Industry analysis should reflect the current macro environment and expected developments over the medium term, change in government regulation and its impact on the sector. Peer analysis should include comparative analysis with three similar companies operating on similar scale and in same line of business. Peer analysis would not be required in cases where comparable firms are not operating. Please state recent trends in raw material and finished good prices. Financial Indicator Prod. Capacity Capacity Utilization Sales Gross Profit Client Company A Company B Company C
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Appendix I to Chapter 3.3
Limit
O/S
Type of charge
Amount charge
of
Ranking of charge
Margin
Total Total Total Separate tables are required for current and fixed assets. If MCB holds a Parri Passu charge, please do not incorporate ranking charges. If MCB holds a ranking charge then a separate table would be required which should reflect details of facilities availed by the client against ranking charges. Categorically indicate if MCBs security is inferior to any other bank. 6. Security Analysis Relationship manager should comment on quality of receivables (ageing) and stocks (saleable value). For financing against fixed assets, please comment on potential recovery if assets are to be sold under distressed condition. 7. Repayment Behavior Delay in Recovery of Markup / Installment (last four quarters) Q1 Q2 Q3 Incorporate number of days by which markup / installment was delayed 8. Risks & Mitigants Risk Impact on Repayment Ability Financial Risk Business Risk Any other Risk Industry and company specific risks and mitigants to be addressed. 9. Account Strategy This should be a comprehensive section and should contain relationship strategy based on upcoming opportunities (state expected time to materialize), any early warning signals, pricing, Capex/BMR, utilization levels, change in yield, comment if trade business is lower than initially agreed, etc. Mitigants
Q4
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Appendix I to Chapter 3.3
Identification of banks handling major part of clients Cash Management and Investment Banking needs. RM should try to extract Consumer Banking requirements of Directors / Executives of the company, once obtained same should be forwarded to Consumer Banking Group. Division / Group Comments* Possibility** (High / Med / Low) Target Date
Cash Management Investment Banking Consumer Banking * Categorically state if a new opportunity is identified. ** Probability of capturing the identified opportunity. Account strategy should end with clear concluding remarks and recommendations (enhance / hold/ reduce / exit) with regard to request made in credit proposal. Enhance / Hold / Reduce / Exit
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Name of Customer:
DCompany Information Company Background Plant location and Business Address Financed Organization Type (FOT) Production Base Product Mix Suppliers
Legal status (i.e. ownership type), date of establishment, brief company history, industry and line of business Mention complete address where production facility / factory / mill / trading office / head office of the customer are located. Specify FOT of the customer as per CRMD Circulars issued from time to time. Installed capacity and utilization (current and last year). Indicate if there are multiple plants / sites. Historical trend of capacity enhancements. Breakup of sales by line of business segregated into local sales / exports List of suppliers; share of each of the top 5 suppliers in the overall procurement of the client. Credit/purchase terms. List of buyers, share of each of the top 5 buyers in the overall sales. Credit sales terms. Compared to competing firms Please propose strategy to overcome any limitation If listed on stock exchange, please provide market capitalization, PE ratio, dividend yield. Compare the numbers with the ones falling on the last CP date
Percentage Share
Percentage Share of
Total Total Mention any material change in shareholding since last year Company Management Directors Senior / Executive Management
Briefly comment on reputation, capability and vision Briefly comment on education, experience and ability to execute business and financial strategies
Mention the name and designation of contact individuals and contact details. Succession Planning Comments on succession. Mention any change in Directorship / Senior Management since last year.
Access to Management
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Sales Revenue
ii) Net Profit Margin %
Net Profit After Tax
100