Imelda Febrina (29111346)

Identifying Sources of Uncertainty to Generate Supply Chain Redesign Strategies The aim of the paper is to present a qualitative research method for analyzing supply chains and for identifying effective chain redesign strategies. Uncertainty and SCM Uncertainties in supply, process and demand are recognized to have a major impact on the manufacturing function (Wilding, 1998). The presence of uncertainty stimulates the decision maker to create safety buffers in time, capacity or inventory to prevent a bad chain performance. These buffers will restrict operational performances and suspend competitive. We define supply chain uncertainty as follows: Supply chain uncertainty refers to decision making situations in the supply chain in which the decision maker does not know definitely what to decide as he is indistinct about the objectives; lacks information about (or understanding of) the supply chain or its environment; lacks information processing capacities; is unable to accurately predict the impact of possible control actions on supply chain behavior; or lacks effective control actions (non-controllability). Supply chain redesign strategies The use of one or several of these redesign strategies will alter the design of and logistical way of working in the supply chain. Chain scenario can be described by four elements: (1) Chain configuration: the structure, facilities and means, the parties involved and the roles to be performed in the supply chain. (2) Chain control structure: the set of decision that govern the execution of operational activities aimed at realizing logistical objectives within the constraints set by the chain configuration and strategic objectives (e.g. delivery frequency, order acceptance policy, production planning structure, etc.). (3) Chain information systems: the systems (with their characteristics) that support decision making and/or are required to perform operations (e.g. EDI, ERP, APS, etc.). (4) Chain organization and governance structures, which assign tasks to organizations and persons in the supply chain. Research Methodology The study cases aimed at identifying feasible chain scenarios that would achieve an integral chain performance improvement. First, you have to collect data by using multiple sources of data collection and take evidance as a observation result to be evaluated. To analyze the problem you can also use formulation of cause-effect models, starting with customer complaints to the production process.

Imelda Febrina (29111346)

List of sources of supply chain uncertainty The application of the case study protocol in each case study resulted successively in: the definition of chain objectives and relevant performance indicators (including norms) a detailed description of the current chain scenario a typology of decision-making uncertainties currently experienced by decision makers in the supply chain a list of factors that created these supply chain uncertainties.