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Learning Objectives Understand the concept of a system and how it relates to information systems. Explain why knowledge of information systems is important for business professionals and identify five areas of information systems knowledge they need.
Chapter 1
Foundations of Information Systems in Business
1-2 McGraw-Hill/Irwin Copyright 2011 by The McGraw-Hill Companies, Inc. All rights reserved.
Learning Objectives Give examples to illustrate how business applications of information systems can support a firms business processes, managerial decision making, and strategies for competitive advantage. Provide examples of several major types of information systems from your experiences with business organizations in the real world.
Learning Objectives Identify several challenges that a business manager might face in managing the successful and ethical development and use of information technology in a business. Provide examples of the components of real world information systems Demonstrate familiarity with the myriad of career opportunities in information systems.
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What is a System? Interrelated components Defined boundary Working together Common objectives Accepting inputs and producing outputs Organized transformation process
A Business as a System
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What is Information?
We know what an information system is an assembly of hardware, software, data, procedures, and people that interact to produce information. But what is information? Definitions vary. Information is:
Knowledge derived from data. Data presented in a meaningful context. Data processed by summing, ordering, averaging, grouping, comparing, or other similar operations.
What is Information?
Information is subjective Information in one persons context may be just a data point in another persons context, since what may be important to you may not hold the same level of importance to someone else. Context changes occur in information systems when the output (information produced) of one system feeds (is data to) a second system.
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Any of these definitions will do; the important point is to discriminate between data and information.
What is Information?
What is MIS?
Management Information Systems (MIS) is the development and use of information systems to help businesses achieve their goals and objectives An information system (IS) is a group of components that interact which each other to produce information
What is MIS?
Information systems exist to help people achieve the goals and objectives of their business.
You should take an active role in specifying system requirements and helping manage development projects since you are the one wholl be using the system to do your job.
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Other Systems
Expert Systems Knowledge Management Systems Strategic Information Systems
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Responsibility and Accountability IT plays an integral role in every facet of a business Failure is often pinned on IT Cultivate a culture that embraces change Break projects into pieces Set realistic expectations There will always be problems
Thats life in IT
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Challenges and Ethics of IT What are the ethical responsibilities? What are the risks? How can you protect yourself and your company from computer crime?
IT Careers
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Major source of information for decisions Vital ingredient in developing competitive products and services Dynamic and challenging career opportunity Key component of networked business
Chapter 2
Competing with Information Technology
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McGraw-Hill/Irwin
10/9/2013
Learning Objectives Identify several basic competitive strategies and explain how they use information technologies to confront the competitive forces faced by a business Identify several strategic uses of Internet technologies and give examples of how they help a business to gain competitive advantages Give examples of how business process reengineering frequently involves the strategic use of IT
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Learning Objectives Identify the business value of using Internet technologies to become an agile competitor or form a virtual company Explain how knowledge management systems can help a business gain strategic advantages
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Strategic IT Technology is no longer an afterthought in business strategy, but the cause and driver IT can change the way businesses compete
Vital competitive networks Organizational renewal Necessary investment
Integral to success
Threat of substitutes
Salon shampoo vs Wal-Mart brand VCR vs DVD vs BluRay
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Differentiation Strategy
Set a firms products apart from competitors Focus on a particular segment or niche market
Example: Dell
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Growth Strategy
Expand companys capacity to produce Expand into global markets Diversify into new products or services
Example: Wal-Mart
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Other IT strategies
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Providing Customer Value Companies that consistently offer the best value from the customers perspective
Track individual preferences Keep up with market trends Supply products, services, and information anytime, anywhere Tailor customer services to the individual Use Customer Relationship Management (CRM) systems to focus on the customer
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Tacit Knowledge
The how-to knowledge in workers minds Most important information
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