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JB

Priority
Defect Sub (1 is Work Who
Summary Priority Status Description
Number Priority highest, around Cares?
5 is
lowest)
1. Must have at least 10 previous daily backups on the
USB key
2. When key gets full delete the oldest date's backup
Operation
Open - and keep the rest
164 V3 Backup 3.08 0.9 1 No s&
failed 3. Need to be able to easily change the assigned of the
Support
drive (E, F, etc)
4. Need to be able to easily change the time of day that
the back up runs
After saving the drive letter it doesn’t save. The tracefile
Open - Operation
Backups: Drive letter shows errors trying to save to that letter USB.
423 3.08 4 1 No assigned s&
doesn't save properly Workaround is to go in and change it to another letter
to Bing Support
then back to the original one then save.
Database backups Operation
Open -
95 need the ability to be 8 1 s&
failed
scheduled Support
Operation
Put backups on an Open -
131 8 1 s&
external USB key failed
Support
1. VE should notice if it fails to connect to SQL and exit.
Guardian should restart VE to try again. 2. Or Guardian
V3 lost connection should delay starting the VE for a period of time (60
Safety &
508 with the SQL server, 3.08 1 2 No Open secs?) to allow SQL to connect. This was originally
Quality
paging stops working reported as "system stops sending out pages but
appears to be working…calls continue to generate but
no pages sent until restart of the VE". Like TT#511
SQL Lose connection
SQL connection loss causes VE not to process calls. Safety &
498 should cause 3.08 4 2 No Open
User does not know….. Quality
reset/restart
Wireless just stops working. Happens with version 2
Open - and version 3 of Vigil software. Software looks fine, but
Safety &
417 Wireless just quits 3.08 3 3 No assigned no comm with wireless network. Can beacon test
Quality
to Bing successfully but still no data. Workaround has been to
restart the Engine software.

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Calls stop coming through the pagers. Remote does not
Remote and Engine
work. Upon dialing in Remote is white (not refreshed). Safety &
433 Crash (Remote screen 3.08 4 4 No Open
Clicking on it causes an error dialog and both Remote Quality
goes white)
and the Engine crash then Guardian restarts the Engine.
LAN Network outtage Open -
Safety &
192 should not require 7 5 assigned
Quality
manual start of V3 to Cam
WCL setup at engine On engine startup only the first 100 WCL 's are being
startup must support programmed. On engine startup the WCL eeprom and Safety &
371 3.08 3 6 No Open
500 WCL's each with VE database need to be synchronized for all WCL, not Quality
5 just the first few.
WCL in V3: do not
allow garbage from Open - Found at Normanna - WCL's stop working after they
Safety &
410 the WCL to be written 3.08 3 6 No assigned were working. Seems to be a problem with the WCL
Quality
back to the WCL to Huilian code
firmware
Operation
WDS and WCL2
518 50 6 Open Very long description s&
support in V3
Support
Open - Operation
Need to add "Duty
523 50 6 assigned s&
Station" to call types
to bing Support
Wireless Duty Station
Open - Operation
(and WCL) will not
524 50 6 assigned s&
cancel through
to bing Support
software
1) raise wireless call from device in database, delete
Calls that won't cancel
device from database, add device back, cancel call at
Should read: call that
device, does not cancel. Shows two calls from the same
won't cancel because
576 3.08 2 7 No Open device, cancel call at device removes one call and Customer
device deleted from
leaves the other on the screen
database while still
Solution: should not be allowed to delete a device that
active
has an active call or should delete the call with it
Active call should be Open -
526 cancelled after a 21 7 assigned Customer
device is deleted to Bing

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DNF and low battery When engine restarts, DNF's and low batteries are not
Safety &
494 surpression on engine 3.08 2.99 8 No Open output for 48? Hours. When the engine is restarting
Quality
restart flawed regularly they will never show up.
Wired system needs
Operation
to be able to cancel
151 24 9 Open Need to be able to disable an input. s&
and ignore future calls
Support
from a specific input

Reports don't print Open - Get a "can't divide by zero" error and report does not
277 16 10 Customer
(get error) failed print
V3 testing over
133 23 11 Open Citrix, etc Customer
Terminal Server
1. Cannot tell from .bak file which version the database
is
Database version 2. Cannot tell if that particular database will be
should be captured in compatible with the version of Vigil Operation
361 the database and in 3.08 4 12 Yes Open 3. V3 should check the version of the database before s&
any backups created trying to open it and if not compatible should notify you Support
from the database 4. Trying to open an old database with a newer version
of Vigil should not corrupt the old database
TT#139 is similar?
Operation
Database upgrade Need to be able to automatically update a database from
362 18 12 Open s&
script needed one version to another. See defect 361
Support
No spectralink Open -
Safety &
407 heartbeat - Spectrlaink 40 13 assigned Lots of detail
Quality
DNF call to Chen
Call history reporting
84 100 14 Open Requirements Customer
wish list
Printed transmitter list
Open -
225 in V3 does not display 26 15 Customer
failed
correct information
Confirmation dialog
404 box for deleting a 36 16 Open Do you want to delete this device? Customer
device

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V3: Need Operation
389 commissioning report 5 17 details in defect s&
for hardwired Support
WBSO (bed/chair)
Sales &
631 need to capable of a 10 18 Open
Marketing
timed rule
Audible beep if VE is not able to move calls. Rebooting
System must alert if
computer should cause a beep. Forcing a critical Safety &
247 software frozen/ not 10 19 Open
process should cause a beep. See V3 requirements Quality
running
document…
Excel import and Operation
Open -
206 export for setup 5.5 20 s&
failed
needed Support
Operation
Receiver channel
657 12 21 Open The hex value for the receivers is incorrect. s&
numbers are incorrect
Support
Full wireless receiver Operation
If you try to beacon a 2.2 WRX or WSRX all of wireless
658 programming loss 12 22 Open s&
stops working.
possible Support
Adding a paging plan
- Adding a new paging From version 3.0.7.19 - when you add a new paging plan Operation
Open -
396 plan without selecting 3.08 3 23 No it automatically updates for all devices if you don't restrict s &
failed
parameters overwrites the selection to specific areas, residents or calls Support
all previous selections
VE: Can't remove and Open - Operation
399 add DIM in non- 20 24 assigned s&
sequential order to Bing Support
Need to create a call when a DIM is offline and cancel
DIM offline Safety &
204 4.5 25 when DIM is back on line. If the DIM is removed from
supervisory call Quality
the system the call should cancel.
Open -
Export to excel button
260 20 26 assigned Customer
on reports
to Chen

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WCL supervision should work with the CAN idle. As the
VE trys to talk to the WCL it produces CAN traffic and
Open - Operation
WCL CanTest feature prevents the CAN idle from working. Even if the WCL is
573 3.08 0.9 27 No assigned s&
fails not working, the VE trying to talk makes the CAN idle
to bing Support
think there is traffic so does not restart the VE as it
should.
V3: Need a find
Open - Find a name and find a number on the Wireless
403 pendant number for 3.08 4 28 No Customer
reopened Transmitters tab
troubleshooting
VE: Need method of
Open -
warning when the Safety &
296 6 29 assigned
poling with the CNNI Quality
to bing
fails
V3 support CNNI's on Open - Plug two serial ports with CNNI's and they should work
517 3.08 0.9 30 No Customer
two COM port failed and do the right thing with the database
Remotes should be expected to be connected by the
Engine. If they are not the Engine should (optionally) be
Vigil Remote should
194 72 31 Open able to place a call to the maintenance pager (or a Customer
be monitored by VE
designated pager). Remotes should also reconnect after
reboot/ restart
Remote supervision
201 72 31 Open Simliar to the 194 but more detail Customer
for remotes
Manual pages need to
516 10 32 Open Customer
be logged
Backup does not Operation
496 include Vigilware, 4.1 33 No Open Need to backup all apps and settings s&
Maps, RoamAlert, etc Support
Vigil Remote beep
Vigil Remote beep needs to come from a unique sound
513 needs to come from a 3.08 1.5 34 No Open Customer
file
unique sound file
All changes/ edits, etc
should be part of the
382 89 35 Open Customer
user changes report in
V3
V3Remote: not saving Open -
402 at the Full active call 56 36 assigned Confusing operation Customer
screen to bing

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Deleting V3 username
381 50 37 Open Customer
also deletes its history
Vigil Engine: need a
Open -
method to warn staff Safety &
297 84 38 assigned Want to be able to supervise the paging encoder…
when paing stops Quality
to bing
working
Locate should not
complain about Operation
667 missing (.csv) items 22 39 Open Lots of detail s&
for devices it is not Support
monitoring
V3 icons need to be
Sales &
587 upgraded to newer 3.08 3 40 No Open Need to incorporate new icons for all Vigil apps.
Marketing
fancy set
UL 1069 behaviour Safety &
405 100 41 Open requirements
needs verified Quality

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Facility Notes/
Bug
Required Questions/
Priority
For Comments

Incorrect
Functionali
ty

Incorrect
Functionali
ty
Incorrect
Functionali
ty
Incorrect
Functionali
ty

Crash with
Fixed?
Data Loss

Crash with
Data Loss

Crash with
Data Loss

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Crash with
Fixed?
Data Loss

Crash No
Fixed?
Data Loss

Incorrect
Functionali Fixed?
ty

Crash with
Data Loss

Incorrect
Functionali
ty
Feature
Oak Hills
Request

Incorrect
Functionali
ty

Incorrect
Functionali
ty

Incorrect
Functionali
ty

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Incorrect
Functionali
ty

Incorrect
Functionali Fixed?
ty

Incorrect
Functionali
ty
Feature Vigil Web
Request Terminal?

Programmi
ng
Practice

Programmi
ng
Practice
Incorrect
Functionali Fixed?
ty
Feature
Request
Incorrect
Functionali
ty
Incorrect
Functionali Fixed?
ty

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Feature
Request

Feature
Request

Feature
Request

Feature
Request
Incorrect
Functionali
ty
Crash
Data Loss

Incorrect
Functionali
ty

Incorrect
Functionali Fixed?
ty
Incorrect
Functionali
ty
Feature Vigil Web
Request Terminal?

Page 10 of 13
Crash with
Data Loss

Usability Fixed?

Incorrect
Functionali
ty
Feature
Fixed?
Request

Feature
Request

Feature
Request
Feature
Request
Feature
Request

Feature
Fixed?
Request

Feature
Request

Incorrect
Functionali
ty

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Incorrect
Functionali
ty

Feature
Request

Incorrect
Functionali
ty

Cosmetic

Feature
Request

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Defects not in List
Vocollect/ Accunurse Integration
WBSO2
WEP firmware