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706 North Sandusky Street, Mount Vernon, Ohio 43050 (740)-485-8048 hedrick-1001@cotc.edu
Overview
Objective:
A highly oriented and organized business professional with a solid academic background, motivated at incorporating creative leadership skills to achieve business objectives.
Personal Characteristics:
Dedicated, reliable, and is a leader who can be a team player.
Experience
o o o o o Identify key growth opportunities Create marketing campaigns Coordinate pre-show and post-show activities at trade shows Present current promotions to the public and at trade shows Manage the day-to-day tactical and long-term strategic activities within the business Continually increasing customer base while providing excellent customer service.
Accomplishments
o
Knowledge o Keen understanding of technical skills, through continued education. Skills o Selling services and products o Principals of business management o Principals of marketing
Mount Vernon, Ohio November 1999-March 2009
Famous Hair
Assistant Manager
Responsible for the day-to-day management of the salon; included tracking customers in a point of sale system. Handled employee questions and help them resolve work related issues. Schedule staff according to business flow and resolved scheduling issues.
Experience o Recruited and interviewed applicants and hired new staff o Conducted new employee orientation o Created work schedules according to customer need and clearly communicated schedules and changes to the staff o Executed all daily opening and closing procedures o Organize salon paperwork and office files o Tracked salon retail sales o Managed a team of 15 professionals o Served as mentor to junior team members Accomplishments o Recipient of the Top Gun Employee Award in 2000, and 2002 o Held top colorist position and color advisor for salon location for five years Knowledge o Advanced education in coloring o Management training o Customer service training Skills o Selling services and products o Training and development
Education
Business Management
Central Ohio technical College 3.8 GPA 2013 Mount Vernon, Ohio
Volunteer
American Cancer Society, Look Good Feel Good Program