Self Help Guide

File Management and Storage: saving your work

You should always save and backup your work and run a virus check regularly to ensure your work does not become corrupt or lost. You should also store your saved work in at least two places. See also UPR SA12 Section 8.2.5. Saving your work Save your work at regular intervals so that if there are any problems with the computer, network, Use the Save or Save as option on the File menu that is available on most applications to save or
copy your work. You can save your work either to your personal storage U:\ drive on the computers in the Learning Resources Centres (LRCs), to a pen or flash drive on drive E:\ or F:\. Check that the files have been saved and copied correctly before logging out. disk or USB device you are using, you do not lose your work in its entirety.

Emailed yourself a file?

If you email yourself a file, before working on it you MUST save it to a known location before opening it. DONT work on it from within your browser or you may not be able to find it when you think you have saved it.

Virus protection CDs and other storage devices are checked automatically when they are inserted into any While you are at UH you can download free antivirus software for PCs from StudyNet: Click on the Help button at the top of your StudyNet Portal to connect to the Information
Hertfordshire Help and Support page. Click on Virus Protection (under Help and Support). Scroll down to F-Secure AntiVirus and follow the instructions. computer in any of the Universitys LRCs and disinfected wherever possible.

USB storage devices

On a PC, Windows will assign the next available drive letter, usually E:\ or F:\. The Macintosh system provides an icon on the desktop and on the Side Bar. To remove USB devices from PCs, click on the small green arrow found in the task bar at the lower right hand side of your screen and then confirm that the drive is to be safely removed. To remove from Macs, drag the USB device icon to the Trash or Right Click on the USB device icon and select Eject USB device. A message will appear when the device can be safely removed.

Problem solving
Unable to save or copy files onto the USB Drive? Check the write-protect slider on the drive (normally a small switch). Make sure the drive is not full. Make sure you are not trying to replace a file that is open or read-only. USB device cannot be stopped? Save and close the file(s) and retry. You may also have to exit the application before the device can be stopped. No drive letter assigned or no desktop icon shown by Macintosh? Unplug and reinsert the device. There may not be a suitable drive letter available (have you used drive letters for other purposes, or connected too many USBs?) If you would like a copy of this document in a different format please contact the Information Hertfordshire Helpdesk on +44(0)1707 284678 or ext 4678 or email helpdesk@herts.ac.uk November 12 Page 1 of 2

Student online data storage

All students are provided with three online storage areas where data or documents can be stored and accessed from any location: StudyNet The Files option on the StudyNet portal gives you access to 10MB of storage on StudyNet. This storage can be configured to be shared with other users so it can be used for group work (see the Files option on StudyNet for further information). Use your StudyNet username and password to access this storage.

StudentStore This is a 2GB area of storage on the Novell server system. It is your personal space and can only be accessed by you. This is accessible either directly from your PC/Mac if you are logged onto the Novell network in the LRCs (drive U:\ on PCs) or via StudyNet if you are not logged in to Novell, e.g. on wireless network or at home. Accessing StudentStore From a Novell-connected PC: All PCs in the LRCs have drive letter U:\ automatically connected to your StudentStore when logged in to Novell. An icon for File Storage which links to your U:\ drive is provided on the Desktop, called Personal Storage. From an LRC Mac: An icon for your StudentStore area will appear on the dock at the bottom of your screen. It is the fourth icon from the right which looks like a briefcase. From StudyNet: You can access your StudentStore from StudyNet. Log in to StudyNet then click on the My Network Storage link in the Your Options box. Then click Login to My Network Storage. Web Access to StudentStore Use the UH-VPN service, which allows you to access services not normally available offcampus Type https://uhvpn.herts.ac.uk into your web browser and press Enter Type your username followed by @student (eg ab5cd@student) and enter your email password for UHVPN Click the Sign in button Click on StudentStore.

If you need further help please search the Self Help Guide list in StudyNet> Learning Resources or contact the Information Hertfordshire Helpdesk on +44 (0)1707 284678 Internal ext 4678 or email helpdesk@herts.ac.uk

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