BEGPRODNO : M-INT-00016672

BEGBATES : 265A-NY-280350-302-727
DATE = 09/13/2001
FBIDESCR : DEANNA MARTORELLI, UNITED AIRLINES (UA) INTERNATIONAL RESERV
INPUTBATCH : NCTA_004 (1st Batch of unredacted 302's delivered in August)
FULLTEXT : FD-302 (Rev. 10-6-95)

- 1-

FEDERAL BUREAU OF INVESTIGATION

Date of transcription 09/13/2001

DEANNA MARTORELLI, UNITED AIRLINES UA International

Reservation Sales Agent, Elk Grove Village, Illinois,|_
[ was-telephonicaJly contac.ted..at her .glace of employment. She ...
was advised of the official identity of the contacting agent arid :;::::=.....
the nature of the contact. During the conversation, MARTORELLI had J> i L
in her possession a copy of the 9/11/01 UA Flight 93 Passenger Personal
List, also known as a Manifest, a copy of which is attached to this Privacy
report. She provided the following information:
On September 11, 2001 MARTORELLI assisted FEDERAL BUREAU
OF INVESTIGATION Special Agantt tin reviewing the
9/11/01 UA Flight 93 Passenger Name Record PNR information to
prepare a summary list of passengers and selected information from
that flight.
MARTORELLI explained the two listings for the last name .
"BRITTON" on the UA Flight 93 Passenger List actually reflect only
one passenger by the name of BRITTON traveling. The second listing
indicates passenger BRITTON used the adjacent seat as an "extra
seat". In MARTORELLI's experience, some physically large
passengers occasionally utilize such an extra seat, and some
passengers use an extra seat to transport a large carry-on item. / 9/11 Law

MARTORELLI explained other information on that UA / .

Passenger List as follows: / * iivacy
The "YY" indicates coach seats. The first asterisk
indicates that passenger checked in. The second asterisk (to the
right of the first) indicates that passenger's boarding pass was
collected at the gate by an electronic processing machine. For the/
BRITTON lines, the "12C" and "12B" reflect seat assignments. Trie
letters "ET" indicate an electronic ticket was used. The letter .
"M" indicates that passenger was a Mileage Plus member. The letter
"O" indicates that passenger had a connecting flight beyond the
original destination. The letter "S" indicates a preassigped seat.
The letter "D" indicates the passenger was listed on some special
departure list, possibly waiting for an upgrade or some other
special consideration.

Investigation on at
9/13/2001 Rolling Meadows, Illinois telephonically
File # . Date dictated
265A-NY-280350 / 9/13/2001
by I t
This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI
and is loaned to your agency;

April 27, 2004 1 1 :21 am

 it and its contents are not to be distributed outside your agency.

[PDF page 1]

FD-302a {Rev. 10-6-95)

265A-NY-280350

Continuation of FD-302 of DEANNA MARTORELLI , On 9/13/2001 .Page 2

MARTORELLl recalled reviewing the PNR for BRITTON on

9/11/01. She recalled seeing on it that BRITTON had an "extra
sear. A copy of that PNR is attached to this report.

MARTORELLI recalled reviewing the 9/11/01 Flight 93 PNR

for passenger MARK BINGHAM on 9/11/01, a copy of which is attached
to this report. The markings "ZT next to BINGHAM's name on that
PNR indicates he was traveling on an employee pass.

MARTORELLI was sure that Flight 93's Passenger List

reflected a total of 37 passengers were on Flight 93 on September
11, 2001. The double-listing for BINGHAM erroneously made it
appear there were 38 total passengers: 37 paying passengers, plus
MARK BINGHAM. There were actually only 36 paying passengers plus
MARK BINGHAM. indicating a total of 37 passengers were on that
flight that day.

[PDF page 2]

April 27, 2004 11:21 am Page 2

BEGPRODNO : M-INT-00021713
BEGBATES : 265A-NY-280350-NK-744
DATE = 09/12/2001
FBiDESCR : TERESA A. RIZZUTO; LIST OF 38 NAMES ON FLIGHT 93
INPUTBATCH : NCTAJD04 (1st Batch of unredacted 302's delivered in August)
FULLTEXT : FD-302 (Rev. 10-6-95)

-1-

FEDERAL BUREAU OF INVESTIGATION

Date of transcription 09/12/2001

On 09/11/2001 United Airlines General Manager of Customer

Service Teresa A. Rizzuto, provided the below listed Special Agent
SA of the Federal Bureau of Investigation FBI with the
following items:

1. Thirty-eight 38 airline boarding passes used by passengers to

board United Airlines flight ninety-three 93 on 09/11/2001 at
Gate seventeen 17 of terminal A at Newark International Airport.
The following 38 names appear on the boarding passes:

Ahmed Alnami
Ahmad Alhaznawi
Ziad Jarrah
Saeed Alghamdi
William Caghman
Mark Binqham
Edward Felt
Mark Rothenberg
Linda Gronlund
Thomas Burnett
Georgine Corrigan
Andrew Garcia
Jeremy Glick
Richard Guadagno
Honor Wainio
Patrick Driscoll
Marion itton partial last name
Waleska Martinez
Christian Adams
First Name Unknown Britton
Donald Greene
Christine nyder partial last name
Todd Beamer
TMR Kuge
Kristin Gould
Nicole Miller
John Talignani
Louis Nacke
Lauren Grandcolas

Investigation on at
09/11/2001 Newark, New Jersey

File # Date dictated

265D-NY-280350 09/12/2001
b9/ll Law Enforcement Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI
and is loaned to your agency;

April 27, 2004 11:21 am Page 1

 it and its contents are not to be distributed outside your agency.

[PDF page 1]

FD-302a (Rev. 10-6-95)

265D-NY-280350

Continuation of FD-302 of , On 09/11/2001 .Page 2

Joseph Deluca
Patricia Gushing
Alan Beaven
Jean Peterson
Colleen Fraser
Hilda Marcin
Jane Folger
Donald Peterson
Deora Bodley

2. Forty 40 airline ticket coupons and discarded parts of

airline tickets from various flights.

These items are being maintained as evidence at the

Newark office of the FBI.

[PDF page 2]

April 27, 2004 11:21 am Pa9e 2