COMPETENCIES THAT TOURISM GRADUATES MUST POSSESS

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ARTICLE 08 March 2012, At: 18:56 Publisher: Routledge Informa Ltd Registered in England and Wales Registered Number: 1072954 Registered office: Mortimer House, 37-41 Mortimer Street, London W1T 3JH, UK Journal of Teaching in Travel & Tourism, 9:266287, 2009 Copyright Taylor & Francis Group, LLC KEY COMPETENCIES OF TOURISM GRADUATES: THE EMPLOYERS POINT OF VIEW
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To meet the demands of the tourism employment market both on a personal and a career level, people need to acquire competencies that enable them to cope with the changing circumstances of the business world. Yet, there appears to be a considerable gap between what educational institutions offer as management-level tourism education and the needs and requirements as expressed by the tourism industry. This especially relates to the interpretation of which particular skills and competencies which should be developed in students or which technical knowledge and academic know-how should be taught in tourism curricula (Barrie, 2006; Drummond, Nixon, & Wilthsire, 1998).

The causal connection between education and economic growth has resulted in a worldwide growth of tertiary education (Barrie, 2006) In industrialized countries throughout the world, the connection between education and work has been scrutinized with the main goals being to actually enhance employability of graduates (Barrie, 2006)

SKILLS, COMPETENCIES, AND EMPLOYABILITY Today, employers are looking for a more flexible, adaptable workforce as they themselves seek to transform their companies into being more flexible and adaptable in response to changing market and customer needs, Meanwhile, several studies have been conducted in terms of employability of graduates and job requirements in tourism-related fields. (Bennett, 2002; Clarke, 1997; Cox & King, 2006). PROFESSIONAL AND METHODOLOGICAL COMPETENCIES As already stated in the literature review, professional and methodological competencies relate to the ability to fulfill profession-related tasks with methodological know-how. SOCIAL AND COMMUNICATIVE COMPETENCIES Social and communicative competencies are the abilities to cooperate and communicate with other people. The second question therefore listed social and communicative competencies and asked internship partners to rate them according to their importance for graduates in the tourism industry. PERSONAL COMPETENCIES Personal competencies are the ability to be critical to oneself, to ones values, attitudes, and ideals. The third question therefore listed these personal

competencies and asked internship partners to rate them according to their importance for graduates in the tourism industry.

*Barrie, S. (2006). Understanding what we mean by the generic attributes of graduates. Higher Education, 51(2), 215241. * Busby, G. (2005). Work experience and industrial links. In D. Airey & J. Tribe (Eds.), An international handbook of tourism education (pp. 93107). Amsterdam: Elsevier