AS 9100

Awareness Training
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What is AS 9100?
AS 9100 is a standard prepared by the IAQG, a group of individuals who wor together in order to prepare International Standards, su!h as AS 9100"2009, the standards in whi!h A & A has followed in establishing the Quality #anage$ent Syste$ whi!h !ontrols our produ!tion and servi!e operations%
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What is AS 9100?
It is the International Standard !o$panies in the aerospa!e se!tors adhere to when i$ple$enting a Quality #anage$ent Syste$% In short, the AS 9100 standard is a !o$pilation of all the general ele$ents a !o$pany's (uality $anage$ent syste$ $ust !ontain and the asso!iated re(uire$ents that the !o$pany $ust adhere to in order to de$onstrate !onfor$an!e to the standard%
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Why follow AS*

Primary Reasons + AS provides a way for us to deliver !onsistent and reprodu!ible produ!ts and servi!es% + ,o de$onstrate our ability to provide produ!ts and servi!es that fulfill !usto$er re(uire$ents with an ai$ to enhan!e !usto$er satisfa!tion% + AS provides a $eans to !ontrol and i$prove pro!esses via !ontinuous $easure$ent and i$prove$ent% Secondary + AS !an be used as a $ar eting tool% + -ropagates a !o$$on Quality approa!h within all of General Forming.
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Required AS 9100 Documentation

Summarizes the procedures we A & Ahave implemented in order to meet the requirements of the standard. Connect what we say we do to how we do it. roof that we did what we said
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/evel I

#uality $anual %&eratin' Procedures

Who, What, When, Where, Why

/evel II

/evel III

Wor( nstructions
Detail of how you do specific tasks

Level ! " #uality Records

#uality Policy
WE are committed to conform to all customer requirements through the continuous improvement of our Quality anagement !ystem.
111 -osted throughout ea!h 2epart$ent 111
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#uality %)*ectives
Quality 4b5e!tives e6plain how a !o$pany goes about $eeting !usto$er re(uire$ents% A & A Quality 4b5e!tives are listed below" 978 or better 9usto$er S!ore!ards ) or better on 9usto$er Satisfa!tion Surveys 99%978 -rodu!t A!!eptan!e :ate 978 4n ,i$e 2elivery ;a!h e$ployee should be aware of how their 5ob affe!ts A & Aefforts to a!hieve these ob5e!tives as well as the Quality -oli!y%
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I$portant ;le$ents of AS 9100 ea!h e$ployee should be aware of"

1% 2% &% )% .% 0% 3% 7% 9ontrol of 2o!u$ents 9ontrol of :e!ords 9ontrol of -rodu!tion 9ontrol of #easure$ent 2evi!es -reservation of -rodu!t Identifi!ation and ,ra!eability 9ontrol of <on!onfor$ing -rodu!t 9orre!tive and -reventive A!tion
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1 = 9ontrol of 2o!u$ents
All do!u$ents used during or in support of produ!tion and servi!e operations $ust be !ontrolled%
+ Assigned a uni(ue do!u$ent nu$ber + Identified with a revision level

2o!u$ents whi!h do not have a uni(ue do!u$ent nu$ber or revision level are !onsidered ><94<,:4//;2 and should not be used unless they are !learly identified as :;?;:;<9; 4</@% <o e$ployee $ay alter the !ontent of a do!u$ent without initiating the 2o!u$ent :evision -ro!ess%

2 = 9ontrol of :e!ords
:e!ords are !onsidered to be any for$ of eviden!e that de$onstrates A & A efforts to fulfill !usto$er re(uire$ents or AS re(uire$ents% ;6a$ples in!lude"
+ + + + Shop ,ravelers 9o$pleted for$s, data sheets and inspe!tion reports Quotations and proposals -ur!hase 4rders

:e!ords $ust be preserved and legible during all produ!tion and servi!e operations% ,ypi!ally, re!ords are ept with the traveler pa! age or in !usto$erAvendor files in the offi!e%
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& = 9ontrol of -rodu!tion

A & A !ontrols produ!tion a!tivities in the shop via the Shop ,raveler%
+ <o e$ployee $ay deviate fro$ the instru!tion provided through the shop traveler or !ontrol plan for any reason% 4nly the -rodu!tion ;ngineer or designee is per$itted to alter Shop ,ravelers or the wor instru!tionsAfor$s referen!ed therein%

A & A !ontrols -ur!hased=out produ!t through -ur!hase 4rders and pro!edures%

+ #u!h li e the shop, pur!hasing personnel $ust adhere to the instru!tions !o$$uni!ated through the appli!able pro!edures and wor instru!tions%

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) = 9ontrol of #easure$ent 2evi!es

All devi!es used to verify (uality !hara!teristi!s Be%g% di$ensions, pro!ess re(uire$ents or other part dataC $ust be !ontrolled and !alibrated at predeter$ined fre(uen!ies%
+ All tools and gauges are assigned a uni(ue identifi!ation nu$ber% + All tools and gauges $ust have the date on whi!h the ite$ was !alibrated and the date when it is due for re!alibration% + <o e$ployee $ay use an un=!alibrated tool or gauge to disposition produ!t% If out=of=!alibration e(uip$ent is dis!overed, dis!ontinue its use and infor$ your supervisor i$$ediately%
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. = -reservation of -rodu!t
All produ!t handled through the shop a!tivities $ust be preserved and prote!ted at all ti$es% 9are $ust be ta en to avoid any da$age to !usto$er or A & A owned produ!t BpartsC%

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0 = Identifi!ation and ,ra!eability

All parts are identified through the shop traveler or other do!u$ent whi!h also !ontains infor$ation related to the parts status% All parts $ust be identified at all ti$es, $eaning that no produ!t is allowed on the shop floor whi!h does not !ontain the appropriate, identifying paperwor % If unidentified produ!t is found, infor$ your supervisor i$$ediately%
IDENTIFICATION
AND

TRACEABILITY

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3 = 9ontrol of <on!onfor$ing -rodu!t

2uring the !ourse of produ!tion, produ!t $ay be identified as non!onfor$ing, $eaning so$e aspe!t of the part does not $eet the ne!essary (uality re(uire$ents% All non!onfor$ing produ!t $ust be !learly identified and segregated fro$ a!!eptable produ!t so as to prevent its unintended use or delivery% All non!onfor$ing !onditions $ust be segregated or otherwise dispositioned by the Quality 9lini! andAor Quality 2ept% It is ea!h e$ployees responsibility to report su!h non!onfor$an!es to the appli!able Supervisor, Inspe!tor or ;ngineer to ensure the proble$ is properly handled%
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7 = 9orre!tive and -reventive A!tion

-reventive a!tions are ta en when an e$ployee re!ogniDes the possibility of a non!onfor$ity o!!urring if proper $easures are not ta en to prevent it% B<on!onfor$ities $ay either be produ!t or pro!ess relatedC% 9orre!tive a!tions are ta en to prevent a non!onfor$ity fro$ reo!!urring% Any e$ployee $ay re!o$$end the issuan!e of a 9orre!tive or -reventive a!tion at any ti$e% Si$ply !onta!t your Supervisor or the Quality 2epart$ent%
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Audits
+hin's will )e ins&ectin' and as(in' a)out AS 9100

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Why Audit?
,o verify the ade(ua!y and adheren!e to stated re(uire$ents% I$ple$entation is the ey to $anaging the Quality Syste$%
+ Allows for measurement of results, + Allows for consistency and re&roduci)le results, + Allows for &rocess im&rovement initiatives,

I$ple$entation ! !ay what you do" do what you say

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Audit nterviews
:eview all relevant pro!edures with your Supervisor prior to the audit% -rovide answers and supporting do!u$ents, if appli!able during the audit% Answer (uestions !o$pletely and honestly% Enow where your pro!edures and do!u$ents are lo!ated% Enow the A & A Quality -oli!y and Quality 4b5e!tives as well as how you !ontribute to the$%

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Audit -indin's B<9:sC

<on!onfor$ing !onditions $ay be found during the audit pro!ess% Fhen this happens, Quality Assuran!e is responsible to assure the following steps are ta en to re$edy the proble$%

Example of finding: Drawing - no release signature.

+ + + + Si'n the drawin', Determine root cause nitiate corrective action to &reclude recurrence -ollow.u& to determine effectiveness of /0A
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#uality Re&resentatives
If you should have any (uestions regarding the Quality #anage$ent Syste$ or any other (uality issue, you $ay !onta!t any of the following people" #im$erlina %enderson

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