HOSTED ENTERPRISE REMOTE OFFICE

ITSP & CARRIERS

Are you willing to invest in a complete and innovative platform of telephony? Do you want to provide phone services over IP to Small and Medium Businesses (SMBs) directly and/or through Agents who can resell your services and expand your clientele?

HERO is the solution you need!

HERO is an important source of profits for operators. Its price is very competitive. The solution is scalable and easily accessible. HERO is a source of guaranteed revenues for operators that are willing to break into a new market or to diversify their services. Furthermore, HERO will bring you a quicker Return on Investment. Composed of a rich and wide range of modules, HERO has an integrated billing system that makes it a very functional and user-friendly product. Each hosted PBX can have unlimited number of users configured and registered.

H E R O

Breaking the communication barriers

FINAL CUSTOMERS
HERO provides hosted IP-PBX telephony services to SMBs. No capital investment is needed to buy expensive and complicated equipment as in traditional limited feature PBXs. No more ongoing maintenance expenses. This hosted PBX is 100% based on the SIP protocol which aims at reducing phone network costs and minimises the cost of longdistance and international calls. Companies will have no update to do, neither material nor software to buy! All devices for the end users are hosted at the operators location. Companies do not need to worry about the maintenance and technical management of the system. HERO is the perfect solution for large corporations or institutions that want to have a more efficient central phone system, and to control their branches expenditures through a better management of the calls and the billing system. Indeed, the enterprises that use HERO can monitor each call of each branch or business unit separately.

For more information on HERO visit our Web site www.dialexia.com

SIP-ENABLED HOSTED PBX

HERO KEY FEATURES

DID provisioning Enhanced Billing and Service Plans CDR management Cost reports Statistics Merchant Payment Gateway (i.e. PayPal) Automatic invoice scheduling Devices Auto-provisioning Far-End/Near End Firewall support Emergency: 911 & E911 support Auto-attendant IVR Integrated Voicemail Unified Communications SIP Trunking Virtual lines Call Back number User Call permissions

ADD-ONS MODULES - Dial-ACD Module (Automatic Call Distribution for Enterprise version only) - Dial-Conference server - Failover and High Availability Support - Hotel room management - Dial-Console: a powerful easy-to-use soft console designed for receptionist switchboard operations in an IP-PBX environment.

REQUIREMENTS: Servers: Windows/ Linux based or cloud based virtual machine. End-points devices supported : ATAs, gateways, IP phones (e.g Polycom, Astraa, SNOM) and Softphones (e.g: Dial-Com & X-Lite) MS-SQL or MySQL

H E R O

TELEPHONY MAIN FEATURES: Hunt Group Group paging Find Me/ Follow Me Fax Support Call Recording Device Auto-Provisioning Caller ID Call transfer: blind/supervised Call forward: available/Busy/No Answer Call waiting Music on hold (MOH) Three way conferencing Call Park Teleworking Busy Lamp Field (BLF)

APPLICATION COMPONENTS
DIAL-MANAGER: a SIP based server that bundles three fundamental SIP components which sit in the core of a SIP network; such as, a SIP Proxy server, a SIP Registrar server and a Presence server. DIAL-MEDIA: a media server that runs dynamic IVR applications. It features seamless voicemail and media services (call park, call relay, presence and more), IVR for voicemail and auto attendant. DIAL-PAGING: an announcement server that multicasts voice calls to IP phones that comply with the auto answers specifications. OPERATION, ADMINISTRATION & MANAGEMENT WEB INTERFACE (OA&M): it is platform-and Browser-independent. Depending on the user profile, it offers different access to the HERO portal (HERO administrator, agents, PBX administrator and PBX users).

For more information on HERO visit our Web site www.dialexia.com