CASA / QSH&E

Brenntag Latin America

February 2006
QSH&E

CASA or QSHE

Stands for Quality, Safety Health & Environment.

It is a standards-based management system:

•Responsible Care ®

•ISO 9001

•ISO 14001

•OHSAS 18001

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Brenntag Latin America has a leadership
position in responsible chemicals distribution.

We evaluate potential CASA impact of all

activities to ensure they are carried out in a safe,
clean and effective way throughout the
organization.

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 CASA Management System

•Vision •Strategy Implementation

•Objectives •Corporate Social Responsibility

•Approach •Responsible Care

•Highlight •Customers

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Brenntag´s QSHE vision

• QSHE vision:

• Be safe: perform processes responsibly.

• Be the best: lead the way in QSHE performance.

• Transfer this into value: support Brenntag´s role as a

responsible partner in chemical
distribution.

• QSHE strategy:

• Build a common, integrated QSHE management system compliant

with the Responsible Care® commitment and certified to
internationally recognized standards, which is global in scope but
local in application.

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CASA - QSHE Objectives

• Safety of all people in the supply chain.

• Respect for the environment.

• Excellence in QSHE performance.

• Benchmarking of QSHE results.

• Continuous Improvement.

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QSHE approach

In order to meet these objectives, the following steps are necessary:

• Define a common QSHE policy.

• Build an integrated QSHE management system which consists of:

• QSHE manual

• QSHE management guidelines

• Define common QSHE performance indicators.

• External verification & certification of results.

• Communication of results to the supply chain.

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 QSHE highlights

1. QSHE Policy: mandatory statement by top management

regarding:

• Quality: commitment to efficient and effective supplier &

customer satisfaction.

• Safety & Health: assurance of safe processes, safeguarding

employees, contractors and all people in the
supply chain.

• Environment: determination to minimize negative

environmental impacts and integrate the
community’ s interests into our process design.

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 QSHE highlights

2. QSHE management system:

• QSHE manual: a document that states how the group's QSHE

principles are implemented locally. It describes the critical processes,
resources and responsibilities.

• QSHE management guidelines: global directions to design safe

processes and installations.

• Safe procedures: hazard analysis, training, waste & energy

management, carrier selection & evaluation,
emergency plans, community outreach, product
stewardship, accident reporting, etc.

• Safe Installations:emergency equipment, personal protection

equipment, storage tanks, spill control, electric
bonding, preventive maintenance, etc.

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 QSHE highlights

3. QSHE indices of performance

A group scorecard enables internal comparison of QSHE results, as

well as benchmarking with the world’s best.

• Quality: OTIF/ JOB 7, perfect orders, costs/unit, etc.

• Safety & Health: accidents: # events, frequency & severity for

employees, contractors and carriers,
milestones (1M MH - 1000 days
w/accidents), etc.

• Environment: spills, fires, energy, waste, awards, fines,

CSR indicators, etc.

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 QSHE highlights

4. External verification
ISO 14001

• Standards-based management gives

transparency and credibility both
internally and to all stakeholders.

• Regional norms (such as ESAD and

International
SCV) are complemented by
Certificates
internationally recognized
certificates: ISO 9001, ISO 14001
and OHSAS 18001. OSHAS
ISO 9001
18001
• The integrated management system
approach avoids repetition of efforts.

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 QSHE highlights

5. QSHE communications

• QSHE results are communicated

internally via regular performance
reports and externally to all
stakeholders via annual reports. A
QSHE periodical magazine is also
edited internally.

• This communication also includes

product data bases and technical
information such as MSDS, TREM
cards, labels and other related issues.

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QSHE Culture

• An integrated approach is a philosophy, more

than a rule book. QSHE management success
produces commitment rather than compliance.

• QSHE excellence is a distinguishing trait of

Brenntag, consolidating a global image as a
responsible partner in chemical distribution.

• This results in cost efficiencies and in better

results overall, effectively adding value to the
supply chain and fully supporting Brenntag´s
chemical distribution strategy.

QSHE is a powerful competitive advantage.

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 QSHE Strategy Implementation

• Compare existing realities & • Set-up performance indicators.

management systems
worldwide, identifying best • Internal benchmarking of
practice. performance.

• Define a global policy. • Triple certification of all relevant

• Build a global manual.
• Prepare global management
guidelines.
sites.
• Communicate results.
• Continuous improvement.

• Implement locally, naturally

integrating with local cultures.

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AWARDS

Corporate Social Responsibility

• Mexico: 2004 Special Recognition by the Ministry of
Education (INEA), for training the Operations
employees, reaching high school education
equivalence.

• Colombia: 2005 National Safety Award, from SURATEP, a

national safety & health mutual insurance
organization.

• El Salvador: 2005 Special Recognition, from the national

firefighter’
s corps.

• Peru: 2005 Special Recognition, from the Callao

firefighter’
s corps.

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Responsible Care

• Colombia: 2004 Responsible Company of the year, awarded by the

national industry council (ANDI).

• Ecuador: 2004 second place, Responsible Company of the year,

awarded by chemical industry council (APROQUI).

• Chile: 2004 Responsible Company of the year, awarded by the

national chemical industry council (ASIQUIM).

• Peru: 2001 Responsible Company of the year, awarded by the

national industry council (SNI).

• Mexico: 2005 Responsible Distributor recognition, granted by the

chemical industry council (ANIQ).

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Customers

• Brazil: 2004 Best Supplier award, from Petroleo

Brasileiro s/a, Petrobras UN-RCE.

• Bolivia: 2005 Letter of congratulations for QSHE

management and performance, from MI Fluids
Bolivia S.A., a Smith/Schlumberger Company.

• El Salvador: 2004 Supplier excellence diploma, from the

president of Laboratorios Suizos.

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