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QRCM Summary
Trac$in" %o. &ate '#ened (ast u#dated)
D1 - Team
Role Cham#ion (eader Mem er Mem er Email
Res#
D%
Res#
Tar"et
&ate Com#
D+ - Preventive A!tions
%o. 1ction &escri#tion
Res#
Tar"et
&ate Com#
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194110099.xls
QRCM Summary
!. a##lica le !. additional si"natures re5uired !. additional si"natures re5uired !. additional si"natures re5uired
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194110099.xls
1ction Plan
C1ampion: 8pdated:
Target Completion Date
5 6 R
Start Date:
Responsible
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194110099.xls
1ction Plan
C1ampion: 8pdated:
Target Completion Date
5 6 R
Start Date:
Responsible
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194110099.xls
1lert
Q8A9-T6 A9'RT
Tra!0ing 3o: Part 3o):amil2 A//e!ted: Customer: Con!ern Des!ription Date -nitiated: Date e;pires: -ssued b2:
5ood Part
ad Part
C&3TA-3M'3T R'Q8-R'M'3TS
3&= 9&CAT-&3 A3D)&R PR&C'SS P&-3T D'SCR-PT-&3 &: SP'C-A9 ACT-&3S START R'SP= DAT')T-M'
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194110099.xls
Containment &ata
CONTAINMENT CHART
Tracking No. Date Initiated
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194110099.xls
:;why
(->?6 A3A96S-S
Problem Statement:
>12 e!ause t1e >12 e!ause t1e >12 e!ause t1e >12 e!ause t1e
Predi!t - >12 did t1e planning pro!ess not predi!t t1e non!on/orman!e@
>12 e!ause t1e >12 e!ause t1e >12 e!ause t1e >12 e!ause t1e
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194110099.xls
:;why
(->?6 A3A96S-S
Problem Statement: Prevent - >12 did t1e manu/a!turing pro!ess not prevent t1e non!on/orman!e@
>12 e!ause t1e >12 e!ause t1e >12 e!ause t1e >12 e!ause t1e
Prote!t - >12 did t1e Aualit2 pro!ess not prote!t /rom t1e non!on/orman!e@
>12 e!ause t1e >12 e!ause t1e >12 e!ause t1e >12 e!ause t1e
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194110099.xls
!s;!s %ot
-s
-s 3ot
5et -n/ormation
Di//eren!es
C1anges
>?AT
/hat o *ect has de.ect= 3#art + .amily name4 /hat o *ect has de.ect 3#art num er4 /hat #ortion o. the o<erall o *ect has the de.ect 3s#eci.ic com#onent i. you are descri in" a lar"e system or assem ly44 /hat de<iation a"ainst what s#ec.
>?'R'
/here the concern is on the o *ect 3 e s#eci.ic ; (0+R0? inside+'utside? to#+ ottom? .ront+rear? location? which end? scatter or concentration dia"ram4 /here is the concern on the <ehicle= 3(0+R0? .ront+rear? side to side? to#+ ottom? 1t what #lace in the #rocess the de.ect is .irst identi.ied= 3exact location in their #rocess ; exact #rocess ste#4 /here seen= ; 3s#eci.ic location4 /here seen ; "eo"ra#hical location ; #lease e as s#eci.ic as #ossi le
>?'3
/hen was the #ro lem initially re#orted= 3date? time4 /hen was the #ro lem .irst ex#erienced + o ser<ed 3date o#erator? machine4 /hen else this #ro lem was seen 3i. multi#le occurrence? then attach a detailed s#readsheet in the wor$ oo$ and narrate oo$;ends here4
/hen in the li.ecycle the #ro lem has occurred= 3years in ser<ice? milea"e? etc.
?&> -5
&escri e si@e o. the #ro lem on an indi<idual com#onent4 ; ma"nitude? si@e? s#read 3how much o. each #art a..ected4? se<erity? #enetration? etc. ; !. data are not 100> .actual? actions are to e de.ined to "et .acts4 %um er o. #ro lems on each #art or indi<idual assem ly %um er o. #ro lem on each indi<idual customer assem lies Total num er o. com#onents a..ected
194110099.xls
0y#othesis &e<elo#ment
Probabilit2
0 0 0 0 0 0 0 0 0
C & E , A 0 !
194110099.xls
0y#othesis &e<elo#ment
This document is Electronically Controlled in the Policies and Procedures we site on !ma"ine. Printed co#ies are considered uncontrolled.
194110099.xls
0y#othesis &e<elo#ment
-s Statement
1
8 9 4 : E F G 9 10 11 18
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194110099.xls
0y#othesis &e<elo#ment
19 14 1: 1E 1F 1G 19 80 81 88 89 84 8: 8E 8F
T&TA9
This document is Electronically Controlled in the Policies and Procedures we site on !ma"ine. Printed co#ies are considered uncontrolled.
194110099.xls
0y#othesis &e<elo#ment
This document is Electronically Controlled in the Policies and Procedures we site on !ma"ine. Printed co#ies are considered uncontrolled.
194110099.xls
0y#othesis &e<elo#ment
This document is Electronically Controlled in the Policies and Procedures we site on !ma"ine. Printed co#ies are considered uncontrolled.
194110099.xls
0y#othesis &e<elo#ment
This document is Electronically Controlled in the Policies and Procedures we site on !ma"ine. Printed co#ies are considered uncontrolled.
194110099.xls
0y#othesis &e<elo#ment
This document is Electronically Controlled in the Policies and Procedures we site on !ma"ine. Printed co#ies are considered uncontrolled.
194110099.xls
0y#othesis &e<elo#ment
This document is Electronically Controlled in the Policies and Procedures we site on !ma"ine. Printed co#ies are considered uncontrolled.
194110099.xls
0y#othesis &e<elo#ment
This document is Electronically Controlled in the Policies and Procedures we site on !ma"ine. Printed co#ies are considered uncontrolled.
194110099.xls
0y#othesis &e<elo#ment
This document is Electronically Controlled in the Policies and Procedures we site on !ma"ine. Printed co#ies are considered uncontrolled.
194110099.xls
0y#othesis &e<elo#ment
This document is Electronically Controlled in the Policies and Procedures we site on !ma"ine. Printed co#ies are considered uncontrolled.
Problem Statement
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Environment
Manpower
Machine
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Yes
Yes
Yes
No
TRAININ# *AI)ED No 'as trainin* correct+ complete+ and sufficient for performance to standard$
H'MAN ERROR
Yes
Yes
No
)EADER *AI)ED No Did Leader(s ! Ma"e on#the spot corrections$ Emphasi,e (y the (oo" e)amples and opportunities$ %a"e action &hen appropriate$
Yes
INDI+ID'A) *AI)ED
Yes
Yes Did individual elect not to follo& the standard (self#discipline $ (Attitude+ haste+ overconfidence+ self#induced fati*ue
No
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194110099.xls
9x:
" ; ( >or0s1eet
: /hys /hy did the #lannin" #rocess not #redict the non;con.ormance= P1 P8 P9 P4 Planning process informational content in FMEAs and CPs P: P;RC M1 M8 M9 M4 M: M;RC Q1 Q8 Q9 Q4 Q: Q;RC /hat are the $ey .indin"s ased on this 5uality issue and the a o<e : /hy analysis= H1 H8 H9 H4 H: Correcti<e 1ction 'wner &ue &ate
Predict
Prevent
Manufacturing process standardized work and error proofing
/hy did the 5uality #rocess not #rotect .rom the non;con.ormance=
Protect
Quality process detection & responsiveness
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194110099.xls
Read;1cross Matrix
&riginal Produ!t 9ine and 9o!ation Produ!t 9ine and 9o!ation Dit1 Similar Pro!ess
Complete and "rd part2 ) Beri/ied Complete . Supplier Beri/ied &nl2 3ot Completed
PR'D-CT
Why did the planning process not predict the nonconformance?
PR'B'3T
Why did the manufacturing process not prevent the nonconformance?
Document Verification/ Validation
PR&T'CT
Why did the quality process not protect the customer from the nonconformance
Ce2 :indings
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>it1 in
Plan
" Plan t
Plan t
Plan t
Plan t