Christine J.

Byram, PMP
San Jose, CA
(408) 677-1531 (Cell) • (408) 264-6393 (Phone/Fax) • cjbyram@yahoo.com

Project/Program Manager

Highly experienced and certified project management professional with 10+ years of success ensuring
timely quality software releases and launches to new international markets ▪ Led domestic and
international teams through all phases of SDLC and marketing ▪ Always integrating new concepts and
best practices ▪ Extensive background in software development with focus on internationalization and
localization ▪ Experience managing projects from $30k to over $1M ▪ Excellent business-to-technical
communication skills ▪ Adept at assessing complex situations rapidly offering solutions to achieve project
objectives on time and within budget ▪ Supervisory skills and interpersonal diplomacy.

TECHNOLOGIES
• Microsoft Project, MS office
• OS: Windows, XP, Mac OS X, UNIX
• HTML, XML, JAVA, C++, C, VB
• Jbuilder, ClearQuest, CCM, Bugzilla
• Localization CAT Tools, Trados suite, Alchemy’s Catalyst, Globalizer, LingoPort, SDL GIM
UNICODE, DBCS, MBCS
• Databases: Oracle, NT
• CRM software: Siebel
• SharePoint, Livelink, Webex
• Analytics software: Omniture and Hitbox
• Authoring tools: FrameMaker
LANGUAGES
Fluent in English and French (Native). School level German;

EDUCATION , TRAINING AND MEMBERSHIPS

• PMP Certification (2003) – Project Management Institute member (PMI Member) – Villanova, PA
• BA in Business Administration (1983)– UNIVERSITY OF WESTMINSTER – London, UK
• Master of Applied Project Management – VILLANOVA UNIVERSITY – Villanova, PA
• Professional development: Six Sigma (Concept) DMAIC, Cisco’s GEM, Agile and SCRUM, Cloud
computing;
PROFESSIONAL HISTORY
Byram Consulting - San Jose, CA Jun 08 – present
Consultant in Organizational and International Business Development
• Clients include: R3 Networks: Test and Measurement ▪ Lincolnshire International & Arbora Global
Partners: Web site development ▪ L10NExpert: Globalization

VMware Inc. – Palo Alto, CA (Leader in Virtualization) Nov 07 – May 08

Program Manager, Global Support Services
• Reported to Globalization Director and VP of Global Support during the strategic planning phases
of $26M localization/globalization plan.
o Led design, localization and launch of international web sites supporting Europe & Asia.
o Contributed to the deployment of a company wide global information system (SDL GIM)
o Estimated and controlled costs; managed and coordinated third party vendors.

CISCO Inc. – San Jose, CA May 07 – Nov 07

1
 Track Lead for Cisco Smart Care Marketing group
• Provided localization leadership to Cisco Smart Care’s $70M project, prior to rollout into 19
countries in 16 languages.
o Added software internationalization to development efforts enabling language conversion
from one language into 16.
o Revised scope, schedules, budgets and led the revision of global launch plans, ensuring
timely phased launches and saving approximately $6M in resources and operations cost.
o Created budgeting tool for rapid localization cost estimation.

Danger Inc./ Microsoft – Palo Alto, CA Sep 05 – Apr 07

Engineering Project Manager, Globalization group
• Responsible for the timely release of the international versions of the Sidekick family of PDAs
including multilingual software releases, international keyboards, localized manuals, digital and
printed marketing material.
o Planned, scheduled and led translation and quality assurance tasks to insure defect free and
99% timely launches.
o Developed dynamic project templates integrating coding (I18n), translation (L10n), testing
(L10N QA), and new feature development (games and applications).

BYRAM CONSULTING– San Jose, CA NOV 01 – Sep 05

Consultant and Project Manager
• Provided technical project planning with an emphasis on software internationalization, user interface
designs and translation/localization. Managed small, fast-turnaround projects (2/4 weeks) to medium
range projects (3/6 months).
o Awarded over 60 projects in 4 years, managing budgets from $5 k to $40k increasing capacity
and bandwidth from 4 to 12 languages.
o Recruited virtual teams made up of independent contractors, vendors (MLV, SLV).
o Served as virtual project manager to Laserscope (acquired by AMS) providing estimated
scope of effort, cost and duration and obtaining buy-in from stakeholders.

Callidus Software Inc. – San Jose, CA Sep 00 – Oct 01

Program/Project Manager, Internationalization
• Recruited by leader in Enterprise Incentive Management (EIM) to create, schedule and manage
internationalization (I18n) and localization (L10n) programs at Callidus:
o Brought back on schedule multiple complex legacy projects in first 3 months.
o Established new internationalization and localization processes. Created new L10N lab.
o Wrote an I18N Best Practices guide for internal JAVA developers.
o Delivered 1st international-ready code base to enable new launch and sales in Europe.

SimulTrans LLC, Mountain View, CA AND ILE INC. (L10NBRIGE) Boulder, CO May 96 – Dec 99
Business Development Manager
• Recruited by private localization company seeking to expand sales operations in the Midwest. Sole
company representative in assigned territories.
o Acquired new accounts such as Motorola, Cisco, Qualcomm, AT&T, American Medical
Society, HP, Novell, Siebel and SUN.
o Fostered and developed accounts generating between $200k and $1.5M revenue annually.

Euramus Ltd – London, U. K. Jan 89 – Apr 96

• Founder and general manager of agency offering software development, quality assurance,
localization and technical translation services to companies in Europe and US.

2
o Responsible for company’s operations including sales/marketing, contracts negotiation and
execution, proposals development, statements of work (SOW), and customer support.