IELTS Information Sheet

Registration Process
You can easily and quickly register online http://www.britishcouncil.org/pakistan-exams-ielts.htm. You can also watch a webinar (English version/ Urdu version) how to register online. However if for any reason you are unable to register online please follow the procedure below: Download an IELTS Application Form or obtain it from designated branches of Standard Chartered Bank (SCB) - SCB banking details are also available at the end of this sheet. For our valued Customers in Rawalpindi and Islamabad, you may register, deposit fee or inquire about IELTS with British Council at 14-B Sadiq Plaza, Opposite Meraj Hotel, G-9 Markaz, Islamabad

Kindly note that with effect from January 1st 2014 the new IELTS test fee will be Rs.19, 000. The existing fee structure of Rs17, 000 remains effective for any IELTS test till December 2013. Therefore, you may find it beneficial to register for an earlier test date. However from 5 Nov 2013 onwards candidates applying for any test date of 2014 will have to pay Rs. 19,000 IELTS test fee.

All candidates You will be pleased to know that candidates are no longer required to send their photographs for IELTS registration. Your photograph will be captured on your first interaction with us i.e. either the speaking test or the written test. The same photograph will be printed on your Test Report Form (TRF). Please note that for the test on 26 October 2013 and henceforth the following shall apply. Important- New features introduced for your convenience Document Upload Facility: Upload a clear valid copy of your CNIC/Passport using this service. Please upload the relevant document you are registered with. If you are registering with CNIC, upload both sides of this as a one document. *Note This facility is not to be used to upload photographs

Please note that from 1 November 2013 onwards, all candidates applying through the Online Registration System will be required to upload a clear valid copy of their CNIC/Passport to complete their registration. Without uploading the ID Document the registration will remain incomplete and candidates will not be considered as registered until such time as the ID document is uploaded
If you are paying online than there is no need to visit the bank or courier any document to us. If you are paying through the Bank: Please submit the below mentioned documents to your respective British Council Office within 5 days: 1. IELTS Online Application summary page 2. IELTS registration Fee: Standard Chartered Bank Deposit Slip/Demand Draft in favour of British Council Pakistan Your application will be processed upon receipt and test date will be confirmed, subject to availability Please retain photocopies of the IELTS application form, stamped yellow color bank deposit slip and courier dispatch slip.

* You must follow the procedure laid down in the Notice to IELTS Candidates attached to the application form to ensure that your application form is processed without delay. Incomplete application forms will not be processed and candidates will be informed about the reasons for objection.

Notice on IELTS Security Enhancement System Effective from January 2012 all test locations in Pakistan will use a new enhanced security system of test day photography. The IELTS security system is very sophisticated having gone through more than 20 years developm ent and improvement. For this reason the fairness, authenticity and authority of the IELTS test is widely recognized in more than 6000 receiving organisations around the world. The introduction of test day photography reflects our ongoing commitment to customer care, test integrity, and efficiency benefiting all who value the test. You will be pleased to know that British Council has introduced this enhanced security system to further facilitate IELTS candidates. This system will include test day photography of candidates. That is, we will take each candidates photograph at the test venue. There will be a specialized team at the exam venues for this purpose. This photograph will appear on the IELTS Test Report Form and will be used to confirm the identity of candidates when they return to the test venue for their remaining module of the test. IELTS will also require candidates to provide their finger scan on their first appearance for test, refusal to comply with IELTS identity verification will prevent candidates from taking the test and they will not be eligible for any transfer or refund. Candidates digital photographs constitute data and this data will be used only for the purpose of the IELTS test and will be treated as highly confidential in accordance with Pakistan, British Council UK and international data protection law. Should you have questions on any of the above, please contact us through our toll free number 0800 22000 or write us at info@britishcouncil.org.pk

Acknowledgement We will forward an acknowledgement through email to candidates within 10 working days of the receipt of an IELTS application form. Venue Details After the acknowledgement, IELTS Venue Letters are sent out to the candidates 4-7 days before the test. If you do not receive this venue letter you should contact us before the test date. Please note that the Speaking interviews may be conducted up to seven days before or after the written test. Test day information i) Timings Candidates reporting time: 1215 hours (PST) Test start time: 1300 hours (PST) Candidates who arrive late (after 1300 hours) will not be admitted inside the examination hall. ii) Proof of identification You must bring your original and valid Computerised National Identity Card OR Passport (the one you registered with) along with the venue letter and the stationery required in transparent stationery case only. Except CNIC and Passport no other type of ID document is acceptable. Any candidate without an original and valid ID document will not be allowed to take the test and will be marked absent on the test date and will lose their full test fee. Important Note * You should bring the same ID document to the test as you quoted on your application form. If you fail to do this you will not be allowed to take the test. In case you lose your ID document after applying for the test and at least one day prior to the test day, please immediately inform IELTS staff at your local British Council office without delay and they will guide you further. No result will be issued to candidates who are involved in impersonation and/or misconduct. IELTS Regional Team and Receiving Organisations named on the application form will be notified of this action.

Special Arrangements
If you require special arrangements due to temporary, permanent or long-term disability, such as hearing/sight impairment, dyslexia or speech impediment; or short-term difficulties such as broken arm must give three months notice to British Council Examinations Services so that the appropriate guidance and approval can be taken from the Special Circumstances Unit at Cambridge ESOL.

Transfer of Test Centre

Please inform the Centre at which they initially registered at least 30 working days prior to the test date if they may wish for their test Centre to be transferred, for which PKR 500/- will be charged as administrative fee. Requests will be processed on the availability of seats at the new Centre within Pakistan only. A confirmation of successful transfer of Centre request will be communicated to you via Email.

Transfer of Test Date

A request using the Test Date Transfer Form for transferring of test date (i.e. postponement to another date must reach the centre in original and at least five weeks prior to the test date. An administrative fee of PKR 4,250 is payable by the applicant which must be paid along with the application for transferring of test date. The allotment of the next date of test will be at the sole discretion of the centre and subject to availability. No request will be entertained after the cut-off period i.e. less than 5 weeks prior to the test date. For any test date of 2014, administrative fee of PKR 4,750 will be applicable.

Cancellation of Test Date

All applications for cancellation and refund must be sent to the centre using the Test Date cancellation Form with the original yellow receipt of payment of test fee. If the application for cancellation is received five weeks prior to the test date, then an administrative fee of 25% will be deducted from the examination fee and the balance amount will be refunded to the applicant within three weeks from the date of receipt of the application. No request will be entertained after the cut-off period i.e. less than five weeks prior to the test date

Late Requests for transfer of test date or cancellation under Unavoidable Circumstances
Late requests for transfer of test date or cancellation can be accepted by the centre up to five days from the test date only in the case of one of the following extreme unavoidable circumstances: Serious illness linked to hospital admission or other illness making the candidate not able to sit for the test. For example typhoid, jaundice, eye flu, infectious disease, surgery etc. Please note that ordinary illnesses such as viral fever, cough, cold, stomach upset etc will not be considered. Serious injury linked to hospital admission or injury such as fracture of the hand used for writing etc. Loss or bereavement death of an immediate family member, i.e. spouse, parent, sibling or child. Victim of an accident Military Service If applying you must also send original following respective documentary evidence in support: Medical certificate signed by a registered medical practitioner Hospital admission certificate Police Report / FIR Death certificate signed by a registered medical practitioner Signed and dated letter from organisation on their letterhead If you are applying under these terms you must submit the complete Test date Transfer or Cancellation form . The acceptance of the form is subject to approval of the test centre. To download this form please follows http://www.britishcouncil.org/pakistan-ielts-refund_transfer-form1.pdf

Post Test information

i) Test Results Test results are dispatched on the 13th day after the written examinations and also available online. As British Council always steps ahead to provide excellent customer services, so in line with our standards we have made arrangements to make our IELTS Test Report Forms (TRFs) delivery smoother, by delivering the TRF personally to the candidate on the address entered on their IELTS application form. No enquiries regarding the declaration of the result are entertained over the phone or by email. Candidates are entitled to receive only one original IELTS TRF, duplicate TRFs can not be issued later to candidates. ii) Delay in test results A delay in receiving your results may occur when our computer software highlights a higher band score in one module and a comparatively low band score in another (or there is a major difference within bands). This causes your test score to automatically be rechecked by examiners to ensure that no possibility of human error in the initial marking of your test occurred. iii) Free TRF Requests for any institution within one month of the test date Five original TRFs can be dispatched by the British Council free of charge through registered mail to the institutions mentioned by the candidate in their application form or if a request is made with in one month of the test date. However, if you would like us to send your TRFs through a track able courier service DHL/FedEx, you must make send an additional payment of Rs.1000 per TRF and clearly mention on the form to which institute you would like us to it through courier.

iv) Additional TRF Requests for any institution after one month of the test date Candidate requests additional TRFs to any institution after one month of the test date (within two years of the test administration), will be charged an Extra TRF fee of Rs. 500 per TRF. These TRFs will be dispatched by the British Council free of charge through registered mail. However, if you would like us to send your TRFs through a track able courier service DHL/FedEx, you must make an additional payment of Rs.1000 per TRF. (v) Validity IELTS TRF is valid for two years only. vi) Enquiry on Results (Re-mark facility) An Enquiry on Results - re-mark facility is available for a fee of PKR 9180/- payable to the respective British Council office. Candidates wishing to request a re-mark of the results must complete the IELTS Enquiry on Results Form. You must attach your original Test Report Form and Standard Chartered Bank deposit slip / bank draft with this form. A request of Enquiry on Results must reach British Council within 4 weeks after the announcement of result. The remark of your work is done by senior examiners in the British Council UK office. It normally takes 6-8 weeks after the receipt of a request in UK. Enquiry fees will only be refunded if the result is changed.

Refund of Overpaid test fee

Refund requests of overpaid IELTS test fee will only be entertained if the overpaid amount in Rs 1000 or more, If the amount deposited is less than Rs 1000, no refund will be possible due to the administrative costs involved.

IELTS Specimen Material Pack

The IELTS Specimen Material Pack includes a practice IELTS test with an answer key and a CD of the listening test. It assists candidates to get some idea of their level and familiarize themselves with the format of the test. The IELTS Specimen Material Pack is available from British Council Examinations Services for Rs 975/- . Please note that these materials have been produced according to the University of Cambridge Local Examinations Syndicate (UCLES) Question Paper Production cycle. Candidates residing in cities where there is a British Council office can deposit the IELTS Specimen Material pack fee in the respective British Council bank account. Outstation candidates can forward a bank draft drawn in favour of the nearest British Council office. The British Council Examinations Services will send the IELTS Specimen material pack to the candidate by courier on receipt of a stamped bank deposit slip or a bank draft of the same amount within 3 working days of receipt of request.

Feedback

We appreciate your comments and suggestions regarding our services. Please send your feedback to us at info@britishcouncil.org.pk The British Council believes that all children have potential and that every child matters everywhere in the world. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989

British Council bank account details

Candidates must fill out a British Council deposit slip, available at Standard Chartered Bank branches mentioned below, while making payments. Please write the purpose for which you are depositing the fee on the deposit slip. For example: If you are depositing IELTS test fee, tick IELTS test fee and write month. If you are depositing CIE registration fee, tick session May/June or Oct/Nov. If you are depositing Edexcel registration fee, tick session Jan/Feb or May/June. If you are depositing fee for IELTS Preparation Pack or Attestation or Certifying Statement, tick the relevant box.

For information about the designated branches of Standard Chartered bank, please visit the following link at the British Council Pakistan website: www.britishcouncil.org/pakistan-exams-bc-bank-accounts.pdf