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the future of touch

medical

hospitality

gaming

retail
industrial

2000-2001
Introduction to touch
Why is touch THE perfect input device? 2
Touch is used in hundreds of applications 3

Elo’s touch technologies


IntelliTouch surface wave touchscreens 4
iTouch “touch-on-tube” surface wave for CRTs 5
TA B L E O F C O N T E N T S

SecureTouch “vandal-resistant” surface wave touchscreens 5


AccuTouch five-wire resistive touchscreens 6
CarrollTouch infrared touch frames 7

Choose the right Elo solution


Guide to choosing an Elo touch solution 8
Why choose a monitor or touchcomputer?
- Elo Entuitive, monitors designed for touch 10
- Elo Entuitive touchmonitors for kiosk applications 12
- Elo Entuitive touchmonitors for light industrial applications 13
- Elo Entuitive touchmonitors for point-of-sale applications 14
- Elo all-in-one touchcomputers 15
Choosing a display type and form factor
- LCD or CRT? 16
- Desktop or built-in? 18

Contact Elo first to get the right touch solution


for your specific application
Elo TouchSystems, your partner for touch 20
Elo Custom Solutions 21
Elo Partner Programs 22
Contact Elo’s European distributors 25
Contact Elo’s headquarters and European offices 26

1
Why is touch THE perfect input device?

In the past, touchscreens were an exotic, expensive interface for high-tech applications like air traffic control
and controlling nuclear power plants. Not anymore! Companies across a broad spectrum of industries have
successfully harnessed the power of touch for a wide variety of applications. Yet, the essential benefits pro-
vided by touch technology remain unchanged.

Fast, faster, fastest


Touchscreens provide fast access to any and all types of digital media, with no text-bound interface getting in the way. It
takes time for the user to grab a mouse or use a keyboard or trackball and coordinate it with what needs to be activated
on the display. Faster input can mean better customer service in restaurants, hotels, movie theatres, and retail stores. In
other cases, such as in-vehicle control or security equipment, being one second faster could make all the difference.

Touch makes everybody an expert


Everyone intuitively reaches out for what he wants. Using touch is just as simple: you just point at what you want.
Although some people still shy away from computer keyboards and mice, there is no hesitation when they can just
touch a screen. Your target users will feel comfortable that they cannot “do anything bad” and will instinctively under-
stand how to use the interface, reducing or eliminating training requirements. Whether it’s a person consulting a kiosk,
a worker controlling an industrial process, a nurse entering a patient’s information or a waiter entering the order,
touchscreen systems make everyone an “expert user” from the first touch.

Compact and handy


Space is valuable, so you want to use it as efficiently as possible. Touchmonitors ensure that no space - on the desk-
top or elsewhere - is wasted, as the input device is completely integrated into the display. Flat LCD touchmonitors help
save even more space. And perhaps best of all, there are no wires in front of the monitor to get tangled, damaged or
gather dust.

Durable and easy to clean


A touchscreen is made out of glass or a similar hard-coated surface. So it’s easy to clean and therefore extremely well
suited for the typical environments found in restaurants, hospitals, and the food and pharmaceutical industries. All of
Elo’s technologies can be used with gloves, which is great for applications where hygiene is particularly important or
where temperature or workplace safety rules require the use of gloves. Moreover, we offer touchscreen systems that
are not affected by dirt, dust, grease, or liquids. They are even rugged enough to stand up to harsh environments where
keyboards and mice often get damaged.

When ease of use is required


Touchscreen-based systems virtually eliminate errors because users select from clearly defined menus. The information
on the screen at one time is limited in number and options, thus providing step-by-step, fail-safe sequences to guide
the user through complex procedures. This greatly simplifies medical diagnostics applications, for example, where
voluminous databases need to be accessed quickly and easily. Touchscreens are also useful in simplifying process con-
trol applications involving a large number of buttons or switches, and for applications where system contents require
protection from unauthorized entry. In the retail environment, touch-based POS systems improve the returns and refunds
process by cutting down the time it takes a customer to return merchandise, and improve loss-prevention management.
Touch is such a naturally easy interface to use, it effectively reduces training time, thus keeping costs down.

2
IntelliTouch surface wave touchscreens,
the brilliant choice for public-access applications

How you and your customers will benefit from IntelliTouch


When you need to deliver the brightest, clearest image, take a look at IntelliTouch - the intelligent touchscreen. As a
solid-glass touchscreen with no metallic coatings or plastic films, IntelliTouch just doesn't wear out and even works
when scratched. With nothing but clear glass between you and the image, you get the truest image quality possible
with a touchscreen overlay.

- Pure-glass touchscreen for superior image clarity, brightness, and light transmission
- Durable, scratch-resistant glass surface
- Even works with static water droplets and deep scratches on the screen
- Stable, “drift-free” operation - for touch response that's always accurate, even in electronically noisy environments
- Touch response is faster than human perception
- Smart touch response - no false touches
- Also works with gloved hands or a soft stylus
- Flat, spherical and cylindrical touchscreen options for design flexibility
- Available with anti-glare glass

How it works
The IntelliTouch touchscreen is a glass overlay with transmitting Transducer Transducers
and receiving piezoelectric transducers for both the X and Y-axes.
The touchscreen controller sends a five-megahertz electrical sig-
nal to the transmitting transducer, which converts the signal into
ultrasonic waves on the surface of the glass. These waves are
directed across the front surface of the touchscreen by an array of
reflectors. Reflectors on the opposite side gather and direct the
waves to the receiving transducer, which reconverts them into an
electrical signal - a digital map of the touchscreen surface. When
you touch the screen, a portion of the wave traveling across it is
absorbed. The received signal is then compared to the stored dig-
Transducer
ital map. The change is recognized, and a coordinate is calculated.
This process happens independently for both the X and Y-axes. Reflectors on
By measuring the amount of the signal that is absorbed, a Z-axis each axis divert
the ultrasonic
is also determined. The digitized coordinates are transmitted to burst across the
touchscreen
the computer for processing.

IntelliTouch performance
Accuracy ______________________________________________________________________________________ ± 2.03 mm
Reaction time _____________________________________________________________________ < 10 ms
Touchscreen resolution ______________________________ 4096 x 4096 touchpoints
Light transmission ______________________________________________________ Up to 92,5% (glass)
Operating temperature _________________________________ - 20°C to + 50°C
Storage temperature _________________________________________ - 40°C to + 71°C
Sealability ___________________________________________________________________________________ IP 54
Surface durability _____________________________________________________ Glass (7 on the Mohs scale)

4
iTouch “touch-on-tube” surface wave,
the perfect optical performance for CRTs

How you and your customers will benefit from iTouch


The new iTouch technology enhances brightness and clarity, without jeopardizing the no-drift, stable performance and
proven reliability of surface wave technology.

- Touch directly on tube faceplate - no touchscreen overlay


- Preserves 100 percent of CRT brightness, clarity, antireflection and color properties
- More durable and safer than even bonded touchscreen overlays for CRTs
- Same fast, accurate, and stable performance as IntelliTouch

How it works With IntelliTouch touchscreen overlay


Using surface wave technology as a foundation, Elo has
Glass
achieved a breakthrough in touch technology - iTouch. In Elo’s touchscreen
overlay
new iTouch “touch-on-tube” technology, surface waves are
directed onto the cathode ray tube (CRT) surface for touch
CRT surface
sensing, eliminating any glass overlay on the CRT and deliv-
you touch a glass touchscreen overlay.
ering the highest quality image possible. iTouch also
With iTouch “touch-on-tube”
enhances durability - a critical feature for the public-access No glass
touchscreen
environment - because the CRT faceplate is several times overlay required.
The CRT itself is
stronger than a touchscreen overlay. now the touch-
sensitive surface.

CRT surface

you touch directly on the CRT surface.

SecureTouch surface wave touchscreens,


when vandalism is a concern
How you and your customers will benefit from SecureTouch
- Fully tempered glass on sizes less than 15.1 inches
- Heat-strengthened glass on 10.4-inch and larger sizes
- No coatings or overlays to wear, scratch, or tear
- High impact resistance
- Safe break pattern (tempered only)
- Sizes from 10.4 inches to 17.0 inches
- Thickness of 6 mm and 12 mm
- Antiglare glass option (6 mm thickness only)
- Sealable against dust, splashing liquids, and other contaminants
- Privacy filter option for applications involving sensitive information (e.g., ATM transactions)

How it works
Flat-screen SecureTouch products are based on surface wave technology but are made with extra-tough glass sub-
strates that resist vandalism. These touchscreens incorporate the solid-glass and coating-free construction of Elo’s
proven IntelliTouch products.

5
AccuTouch five-wire resistive touchscreens,
proven reliability for employee-access applications

How you and your customers will benefit from AccuTouch


Elo TouchSystems designed AccuTouch touchscreens with the harshest environments in mind, so it’s no wonder they
excel in reliability, durability and expected product life. Impervious to environmental conditions such as liquid spills
and splashes, humidity, and washdown, these touchscreens provide the most contamination resistance available on
the market today. And AccuTouch touchscreens deliver drift-free operation for at least 35 million touches.

- Stable, “drift-free” operation for touch response that’s always accurate Conductive
coating
- Highest touchpoint density in the industry Conductive coating

- Fast touch response Flexible


hard-coated
- Finger, gloved-hand, and stylus activation outer membrane
Glass
- Durable surface that stands up to harsh contaminants and chemicals substrate

- Gasket sealable
- Flat and spherical touchscreen options allow design flexibility
- Is not activated by dust or dirt

How it works Insulating


spacer dots
Formed to fit the shape of a display, the AccuTouch glass
panel has a coating of uniform resistivity. A polyester
cover sheet is tightly suspended over the top of the glass, +5 volts
separated from it by small, transparent insulating dots.
The cover sheet has a hard, durable coating on the outer
side and a conductive coating on the inner side. With a
light touch, the conductive coating makes electrical con-

Y-voltage
tact with the coating on the glass. The AccuTouch con-
troller circuit applies a voltage gradient across the resis-
Ry
tive surface of the glass. The voltages at the point of con-
tact are the analog representation of the position touched.
The controller digitizes these voltages and transmits them
X-voltage
to the computer for processing.
Rx
0 volts
AccuTouch performance

Accuracy ________________________________________________________________________________________ ± 2.03 mm


Reaction time _____________________________________________________________________ < 10 ms
Touchscreen resolution _________________________________ 4096 x 4096 touchpoints
Light transmission ______________________________________________________ Up to 78%
Operating temperature _________________________________ - 10°C to + 50°C
Storage temperature ____________________________________________ - 40°C to + 71°C
Sealability _____________________________________________________________________________________ IP 65
Expected life ___________________________________________________________________________ Tested to over 35 million touches
_______________________________________________________________________________________________________________________________ on one spot without failure
Chemical resistance _____________________________________________ Tested with acetone, methylene,
_______________________________________________________________________________________________________________________________ isopropylalcohol, ammonia, etc.

6
CarrollTouch infrared touch frames,
for difficult environments and large plasma displays

How you and your customers will benefit from CarrollTouch


• With CarrollTouch infrared, Elo TouchSystems delivers the ideal touch technology for difficult environments, such as
found in outdoor, in-vehicle, ruggedized industrial and ticket vending applications.

- Perfect operation in direct sunlight with high-ambient-light circuitry


- Sealable against contaminants up to IP65
- Withstands severe environments
- Stable, “drift-free” operation
- Parallax-free performance for LCD displays
- Any stylus activation

• CarrollTouch infrared touch frames are also the perfect touch solution for large plasma screens with clip-on inte-
gration and no need to add fragile glass that adds weight and can break.

How it works
Scanning infrared (IR) technology
relies on the interruption of an IR Touch activation
light grid in front of the display
screen. The touch frame contains a Opto-
Matrix
row of IR-light-emitting diodes frame
(LEDs) and phototransistors, each inside
mounted on opposite sides in both X bezel

and Y dimensions, to create a grid of Inside and


outside
invisible infrared light. The IR con- edges of
troller sequentially pulses the LEDs infrared
transparent
in each dimension and when a sty- bezel
lus, such as a finger, enters the grid,
Edge of
it obstructs one or more of the active
beams in each dimension. The pho- display
Grid of
area
totransistors detect the absence of infrared
light
IR light and transmit a signal that
identifies the X and Y coordinates.

CarrollTouch performance

Accuracy ________________________________________________________________________________________ ± 2.03 mm


Reaction time _____________________________________________________________________ 20 ms
Touchscreen resolution _________________________________ 6 to 8 points per inch
Light transmission ______________________________________________________ 92 - 100%
Operating temperature _________________________________ 0°C to + 50°C
Storage temperature ____________________________________________ - 20°C to + 75°C
Sealability _____________________________________________________________________________________ up to IP65

7
Guide to choosing an Elo touch solution
Your application requirements Specific Elo features

Clerk- or employee-activated - Stable, drift-free operation for touch response that’s


applications always accurate
- Point-of-sale terminals - Highest touchpoint density
- Industrial machine control - Fast touch response
- Handheld computers - Finger, gloved hand, pen, swipe card or any other stylus activation
- Medical equipment - Durable, tested to over 35 million touches on a single point
- Office equipment - Sealable to IP65
(photocopiers, fax machines, etc.) - Flat and curved touchscreen options allow design flexibility
- Is not activated by dust or dirt

Public-access applications - Pure-glass touchscreen for superior image clarity,


- Point-of-information kiosks brightness, and light transmission
- Electronic catalogues - Durable, scratch-resistant glass surface
- Gaming, lottery and amusement - Even works with static water droplets and deep scratches on the screen
- Multimedia, consumer marketing - Stable, drift-free operation for touch response that’s
- Banking/financial transactions always accurate, even in electrically noisy environments
- Ticket sales/transportation - Touch response is faster than human perception
- Multimedia payphones - Smart touch response - no false touches
- Industrial control room - Finger, gloved hand, or any other stylus activation
- Flat and curved touchscreen options for design flexibility
- Anti-glare option

When 100% image quality - No overlay for perfect optical performance and no parallax
is a must - Even tougher than bonded overlays

In a vandal-risky - 6 mm and 12 mm strengthened glass overlays


environment that exceed UL-1950 ball drop specifications

Rugged environments and other - Shock-resistant


special applications - Finger, gloved hand, or any other stylus activation (>6mmø)
- GPS systems in cars, trucks, etc. - Stable, drift-free operation for touch response that is always accurate
- Train operating systems - Highly flexible, can incorporate almost any material
- Seatback displays in trains and airplanes for display protection
- Ticket vending machines - All types of filters available
- Outdoor applications: ATMs, info kiosks, - IP65 sealable
gas-station, multimedia payphones, etc. - Works in direct sunlight
- Large > 40” multimedia displays - Works when wet
- Light weight frames available for large plasma displays

8
Y O U R E L O T O U C H S O L U T I O N
Elo technologies Formfactor options

AccuTouch five-wire resistive technology - Desktop LCD and CRT touchmonitors for
most “countertop” applications
- Panel Mount, Rear Mount and Chassis LCD
and CRT touchmonitors for easy display
+ touch solutions
- Touchscreen, controller and chipset
components for OEMs and integrators

IntelliTouch surface wave technology - Desktop LCD and CRT touchmonitors for
“countertop” applications
- Panel Mount, Rear Mount and Chassis LCD
and CRT touchmonitors for “built-in”
installations
- Touchscreen and controller components
for OEMs and integrators

iTouch “touch-on-tube” surface wave technology - Desktop and Rear Mount CRT touchmonitors
and the iMac with iTouch

SecureTouch vandal-resistant surface - Rear Mount and Chassis LCD touchmonitors


wave technology for “built-in” installations
- Flat touchscreens and controllers for OEMs

CarrollTouch infrared technology - In “smart frames” with completely integrated


IR sensor, electronics and bezel/filter assembly
- As separate IR sensor, controller and
bezel/filter assembly components

Elo supplies you with a fully warran-


ted and agency approved touchmo-
nitor, built to Elo quality standards.
9
Elo Entuitive,
exceptional, “designed for touch” monitors

Buying an Elo Entuitive touchmonitor is the surest, fastest way to get your touchscreen application up and run-
ning and make sure it stays that way for a long time. Because standard desktop monitor models change fre-
quently - and are seldom designed with touch in mind - it’s difficult for typical providers of touchmonitors, based
on standard desktop displays, to ensure reliability under the heavy usage experienced by the most successful
touch-based systems. Elo's Entuitive line of touchmonitors gives you the advantage of over twenty-five years
of experience in touchmonitor integration. We continuously listen to our customers’ demands for better touch
solutions, and we’ve implemented these needs into our newest line of touchmonitors - which can truly be
called, “designed for touch.” In the new Entuitive line, Elo has applied its extensive knowledge of touch tech-
nologies, CRTs, and LCDs to the design and manufacture of consistently high-quality, reliable touchmonitors
with full agency approvals and Elo’s renowned service and support.

You shop once


Elo Entuitive touchmonitors allow you to source a complete touch hardware solution from one vendor, rather than three
(touchscreen kit, monitor, integration service). So Elo Entuitive touchmonitors save you both time and a potentially high
investment in monitor integration (capital equipment, supplies, facilities, expertise, and personnel).

You get a touchmonitor designed for touch


Not all touchmonitors are created alike. Elo sets monitor specifications that enable the production of high-quality, low-
cost monitors that are optimized for touch. Elo can also provide custom modification, incorporating a variety of cabling,
sealing, packaging, and other options, so your touchmonitor is perfectly suited to your application.

Off-the-shelf touchmonitors get you up and running quickly


Elo and its distribution partners are able to offer you touchmonitors that are ready to use, right out of the box. Elo’s
Entuitive touchmonitors for kiosk and industrial applications have fixed outside dimensions. Elo will maintain the
model design of its metal case touchmonitors much longer than the average plastic-case monitor manufacturer, reduc-
ing the need to redesign your application around a monitor component change.

You avoid safety risks to yourself, or your monitor


Everyone knows to avoid electrical shock from high-voltage components inside the monitor, but did you know that it’s
possible to shorten the life of your monitor if the power for the touch controller is improperly installed ? Or that if a
touchscreen is poorly sealed to the monitor interface, it will allow dust to degrade the optics of your touchscreen? With
an Elo Entuitive touchmonitor you get assurance and quality that lasts.

Elo provides ruggedized packaging


To ensure that the touchmonitor makes it to you - and on to your customer - Elo takes special care in securing touch
components inside the monitor and using packaging that withstands all industry standard drop tests.

You have all the information


Elo Entuitive touchmonitors ship with an Elo TouchTools CD, which contains drivers for all popular operating systems,
technical manuals, and diagnostic software. Drivers, technical information, and product specs are also available 24
hours a day on our website www.elotouch.com.

10
LCD or CRT?
Which display type is right for your application?

Once you’ve decided to enhance your application with touch and have selected a touch technology - five-wire
resistive, surface wave or infrared - you should compare characteristics of liquid crystal displays (LCDs) and
cathode ray tubes (CRTs) to determine which display type best suits your application and environment.
Comparing display types on the following criteria can help you make the best choice for your application.

Display life
All displays slowly decline in performance from their new condition by gradually losing brightness. This decline is
measured as the period of time required for the display to drop to 50 percent of its original brightness. Displays in
touch applications often operate around the clock because many are in public-access settings.

- LCDs: the average expected life of a LCD backlight is 30,000 to 50,000 hours. This represents three to four years of
use for a display operating 24 hours a day, seven days a week. The backlight of a LCD can be replaced economically,
prolonging the life of the display.
- CRTs: the average expected life of a CRT is 12,000 to 15,000 hours. This represents one and a half to two years of use
for a display operating 24 hours a day, seven days a week. It is rarely economical to replace the tube within a CRT.

Footprint, appearance and weight


With its flat screen and slim footprint, a LCD takes up less space than a CRT. In fact, a 15-inch LCD monitor fits into
about 40 percent of the space occupied by a 17-inch CRT, yet has approximately the same viewable area. In addition,
LCDs can be mounted on a wall or on special arms to save desktop space and can fit into smaller available spaces
inside industrial equipment.

The futuristic look of LCDs increases their appeal for customers who want to associate their company or application
with leading-edge technology. In addition, LCDs weigh much less than comparable CRTs, which can be a consideration
for displays mounted on mechanical arms in settings such as hospitals, or when shipping kiosks that use LCDs.

Image quality
- LCDs are approximately twice as bright as CRTs, which makes them the right choice for environments with high ambi-
ent-light levels and for applications, such as public access kiosks, where a brighter display attracts attention and
invites usage. LCDs also deliver a flicker-free image.
- CRTs are the right choice for ultra-high-resolution applications, such as medical imaging. In addition, because the
viewing angle of a CRT is greater than that of a LCD, CRTs are preferable for an application where multiple viewers
will be looking at a display from different angles. An example is a public access kiosk used by children and adults or
by a group of people at one time. CRTs are also ideal for displaying full-motion videos.

Power consumption and heat generation


LCDs consume up to one-third less power than the same-sized CRT monitors, and thus generate less heat than CRTs.
This saves money and makes LCDs the right choice for installation in industrial equipment and other applications
where displays in confined spaces would otherwise require special HVAC equipment (and expense).

16
Desktop or built-in,
the criteria for choosing a kiosk form factor

In the interactive public-access environment, Elo is the touchmonitor manufacturer of choice. But should that
choice of kiosk be a freestanding enclosure or a desktop interactive display? Elo offers solutions for both. Elo’s
line of touchmonitors and touchcomputers includes CRT (cathode ray tube) or LCD (liquid crystal display) dis-
plays in a range of sizes and enclosures for desktop or enclosure use. A touchcomputer is an “all-in-one”
touchscreen display and high-powered computer.

Desktop interactive displays - the new flexible kiosk


Desktop interactive displays are perfect for a wide range of applications where cost, mobility, and flexibility are top
criteria. Some typical applications include:
- Desktop interactive catalog for e-commerce
- Sales tool for staff
- Video/audio preview of CDs and videos
- Self-service station
- Brand-driven multimedia promotions
- Frequent shopper/affinity programs
- Surveys and market research

Mobility, security, and space


A freestanding enclosure is ideal for unsupervised public use, providing all the benefits of the application while ensur-
ing security of the equipment. Freestanding enclosures are usually fixed and occupy a dedicated amount of floor space.
They lack the mobility of the more compact, space-saving desktop interactive displays. Desktop interactive displays
can fit into 25 - 50% of the footprint of a freestanding enclosure and can easily be moved around to meet changes in
floor space layout. They come packaged in different form factors designed to be placed on existing retail display fix-
tures such as shelving, countertops, a customer service desk, or aisle end cap displays, or incorporated into other prod-
uct merchandising displays to expand interactive opportunities. Desktop interactive displays are limited to areas that
are at least semi-supervised, while a freestanding kiosk can be left unattended to operate 24 hours a day, 7 days a
week as an information or selling tool.

Branding and cost


The fixed nature and size of a freestanding enclosure provides the opportunity to use kiosk graphics and design to
incorporate and customize product/company branding. Both the freestanding enclosure and the desktop interactive
display assist in attracting customers and aiding sales. Depending upon the application, a desktop display can be as
little as one-third the cost of its sturdier, more secure, and more resilient counterpart.

Advantages of freestanding enclosures


- Unattended, secure operation 24 hours a day, 7 days a week
- Durable and resistant to abuse
- Branding can be reinforced by kiosk design and graphics
- Accepts peripherals such as bar code scanner, credit card reader, or telephone

Elo has an outstanding set of Kiosk Partners who provide freestanding enclosures (see p.22). Elo offers touchmoni-
tors that are designed specifically for kiosk enclosures.

18
Elo Custom Solutions,
when you need something special

Elo TouchSystems provides many standard LCD and CRT touchmonitors and touch components that meet
today’s increasing demand for a variety of form factors for touch input capability. Despite the touch industry’s
broadest line of standard products, there are still occasions when a customer’s requirement needs a custom
solution.

Customer-specific products
Elo is focused on the custom needs of the OEM. Working from your specifications, we can quickly develop unique touch
products that integrate seamlessly into your system. Our staff of experts oversees all the details - from prototyping
through development to production - to ensure the right touch solution for your application.

Customer-specific integration
Elo also has custom touchmonitor and all-in-one touchcomputer integration facilities in each of the major regions of
the world. This extra level of service answers the needs of OEM and large projects who would prefer to order a com-
plete custom solution from a single source.

Rapid in-house prototyping


With an in-house mechanical design and prototyping staff, Elo can rapidly design and build prototypes, “proof-of-con-
cept” models, and even short-run production parts within days of beginning a project.

Touchscreen expertise
Elo has an in-house electronic engineering staff with a broad-based knowledge of electronic design, systems, and
most importantly, nearly 30 years of touchscreen technology experience.

Compliance engineering staff


Elo has an in-house compliance engineering staff that is knowledgeable in all compliance issues. Elo has successful-
ly acquired approvals from all of the major organizations (UL, CSA, cUL, FCC Class A & B, CE, VDE, TÜV, CISPR A & B)
and for nearly all of the applicable IEC standards for touchmonitors.

Unique production requests


Elo commonly paints monitors, applies static dissipative coatings, adds custom logos, and fulfills many other custom
monitor assembly requests. Elo can build almost any touchmonitor, fitting virtually all custom touchmonitor applications.

21
Trademark and copyright information
AccuTouch, AccuTouch HL, COACh, ELODEV, Entuitive, IntelliTouch, IntelliTouch Ultra, iTouch, Kiosk Touchmonitor, MonitorMice,
MonitorMouse, Plug and Touch, Scribex, SecureTouch, SmartSet, TouchBack, TouchReady, TouchTools and TouchUp are trade-
marks of Elo TouchSystems, Inc. Apple and Macintosh are registered trademarks of Apple Computer, Inc. Windows is a regis-
tered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners.

AccuTouch products are covered by one or more of the following patents: 5,220,136; 4,220,815; 4,661,655; 4,687,885;
4,731,508; 4,822,957; 5,045,644; 4,659,873; 4,777,328; 4,797,514; 4,933,660.

IntelliTouch products are covered by one or more of the following patents: 4,642,423; 4,644,100; 4,645,870; 4,700,176;
4,746,914; 4,791,416; 4,825,212; 4,859,996; 4,880,665; RE.33.151; 5,591,945.

Copyright © 1996, 1997, 1998, 1999, 2000 Elo TouchSystems, Inc.


All rights reserved.

This product catalog is subject to change.

24
Elo TouchSystems’ European distributors

Austria Italy
Rekirsch GmbH & Co. KG C&K Components srl
Tel.: +43 (1) 259 72 70-0 - Fax: +43 (1) 259 72 75 Tel.: +39 02 92 368 200 - Fax: +39 02 92 368 215
E-mail: tkronsteiner@rekirsch.com E-mail: sales@touchscreen.it
Web: www.rekirsch.com Web: www.ckitaly.com
Belgium / Luxembourg The Netherlands
DoBiT nv DIGIT Touch Systems
Tel.: +32 (0)14 28 57 85 - Fax: +32 (0)14 21 98 11 Tel.: +31 (0)487-585828 - Fax: +31 (0)487-518273
E-mail: sales@dobit.com E-mail: info@digit.nl
Web: www.dobit.com Web: www.digit.nl
Denmark Norway
Betech Components A/S Touch-IT AS
Tel.: +45 70 10 14 10 - Fax: +45 44 66 11 99 Tel.: +47 22 01 75 80 - Fax: +47 22 01 75 81
E-mail: pwt@betechcomp.dk E-mail: touchit@touch-it.no
Web: www.betechcomp.dk Web: www.touch-it.no
Finland Russia
Deal Comp oy Quarta Touch Systems
Tel.: +358 9 5878 033 - Fax: +358 9 5870 727 Tel.: +7 (095) 256-0101, 256-1600
E-mail: ilkka.langer@dealcomp.fi Fax: +7 (095) 256-1741
Web: www.dealcomp.fi E-mail: igor@touch.ru
Dosmar oy Web: www.touch.ru
Tel.: +358 9 8870 230 - Fax: +358 9 8870 2337 Spain
E-mail: raimo.lahtinen@dosmar.fi Macroservice
Web: www.dosmar.fi Tel.: +34 (91) 571 52 00 - Fax: +34 (91) 571 19 11
France E-mail: macroser@macroservice.es
IP-Systèmes Web: www.macroservice.es
Tel.: +33 1 69 29 87 30 - Fax: +33 1 69 29 87 31 Sweden
E-mail: serge.marenco@ip-systemes.fr Nelo Datakommunikation AB
Web: www.ip-systemes.fr Tel.: +46 155-26 07 40 - Fax: +46 155-26 04 24
Greece E-mail: rita.lundquist@nelo.se
Athens Microcomputer S.A. Web: www.nelo.se
Tel.: +30 1 61 33 000 - Fax: +30 1 61 33 301 Tesch System AB
E-mail: schalk@amy.gr Tel.: +46 8-441 56 00 - Fax: +46 8-441 56 19
Web: www.amy.gr E-mail: tesch@tesch.se
Hungary Web: www.tesch.se
BankSoft Kft. Switzerland / Liechtenstein
Tel.: +36 1 363 74 42 - Fax: +36 1 383 52 43 Inputech AG
E-mail: banksoft@banksoft.hu Tel.: +41 1 879 20 20 - Fax: +41 1 879 20 22
Web: www.banksoft.hu E-mail: info@inputech.ch
Israel Web: www.inputech.ch
Atar-El 2000
Tel.: +972 8 918-2090 - Fax: +972 8 918-2091
E-mail: info@atar-el.com
Web: www.atar-el.com

European distributor for the gaming and amusement market: Suzo International BV (Holland)
Tel.: +31 (0)186-643333 - Fax: +31 (0)186-643322 – E-mail: rvenkhuijzen@suzo.com – Web: www.suzo.nl
This list is valid as of date of printing, for the latest update on our distributors’ contact details,
please go to www.elotouch.com/howtobuy/europe

25
Contactus
Corporate headquarters:
Elo TouchSystems Inc.
6500 Kaiser Drive
Fremont, CA 94555
USA
Tel.: +1 (510) 739 4600
Fax: +1 (510) 739 5353
E-mail: eloinfo@elotouch.com

European headquarters:
Elo TouchSystems
Tyco Electronics Raychem NV
Diestsesteenweg 692
3010 Kessel-Lo
Belgium
Tel.: +32 (0)16 35 21 00
Fax: +32 (0)16 35 21 01
E-mail: elosales@elotouch.com
Technical support: +32 (0)16 35 21 22

Offices:
Central Europe United Kingdom
Elo TouchSystems Elo TouchSystems
Tyco Electronics Raychem GmbH Tyco Electronics UK Ltd.
Haidgraben 6 Faraday Road
85521 Ottobrunn Dorcan, Swindon
Germany Wiltshire SN3 5HH
Tel.: +49 (0)89 60822-0 Tel.: +44 (0)1793 573 344
Fax: +49 (0)89 60822-150 Fax: +44 (0)1793 573 345
E-mail: elosales@elotouch.com E-mail: elosales@elotouch.com
Technical support: +49 (0)89 60822-193 Technical support: +44 (0)1793 573 346

France Spain (tollfree)


Elo TouchSystems Tel.: 900-98 32 65
Tyco Electronics France SAS
Cap 2 - 72 rue Marceau Italy (tollfree)
93558 Montreuil Tel.: 800-78 00 49
Tel.: +33 (0)1 56 93 35 60
Fax: +33 (0)1 42 87 33 50
E-mail: elosales@elotouch.com
Technical support: +33 (0)1 34 20 24 01 www.elotouch.com