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Atiyya BiBi Reg No 2600 BBA 20 A

Implementation of knowledge management frame work


Microsofts ways of implementation:

Enablers:
This is the top layer of framework. It basically focuses on the organizational leadership, its culture and environment for knowledge sharing. In the case of Microsoft they implement it as they create incentives for people to document best practices. They also Offer a reward to the person who submits the most documents and for the most innovative practices.

Levers:
It consists of processes, people, measurement, information and space that amplify contribution of knowledge. In case of Microsoft it implemented Outlook Team folders. It also created a threaded discussion to discuss the KM strategy. A threaded discussion is a public collection of messages connected by topic. It can be created in Outlook and also on the web with FrontPage. Microsoft uses public folders in Exchange to store documents such as standard operating procedures. Moving them to Exchange has two immediate benefits: they are stored independent of the file system from the user's point of view and they may be replicated for offline use. Workflow processes such as approval process may be needed to validate information. Microsoft Site Server contains an approval process that can be customized to suit special requirements, and has facilities for managing content type and attributes. Approval processes can also be built with Exchange and Outlook.

Foundations:
Microsoft Build a portal to corporate data with the Outlook 2000 digital dashboard. Start by downloading the Digital Dashboard starter kit form. It installed Index Server and created an index for all the Office documents. This will provide intranet users with the fast full text searches of all documents. Even without categorizing the documents, users will find files more easily than in the file system. Microsoft Site Server provides a great toolset for managing large communities of users and building personalization into KM solutions.

Phased implementation of KM at Asian development bank


Enablers:

Created a new vice presidency for knowledge management to raise the profile of knowledge activities and improve management oversight. (2003) Launched the Center for Learning, Information, and Communication and Knowledge (CLICK) initiative Established the Knowledge Management Center. Reorganization created the Regional and Sustainable Development Department with a mandate to advance the Bank's knowledge agenda internally and externally.(2002)

Levers:
Adopt a content management system.(2005) Virtual workplace.(2006) Implementation of content management application.(2006) Knowledge management activities integrated in PER exercise.(2005) Improved post evaluation system of KPS in place.(2005) Corporate taxonomy developed and managed.(2004) Identify operational activities and stages where preparation of "knowledge summary" is considered most valuable.(2004)

Foundations:
Full harmonization of intranet and internet.(2006) Introduce personal homepage.(2006) Develop and apply smart templates for extracting key information from documents produced by staff and consultants, and issue staff instructions.(2005) First phase intranet and internet harmonization.(2005) taxonomy.(2004) Skills and experience databases.(2004) Dumb templates.(2004) Smart templates for extracting data from information systems and document repositories.(2005)

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