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Business intelligence
& data warehouses
A company’s knowledge is one of its most valuable assets. Competent management of the
knowledge ensures that it becomes a key factor of success on the way towards gaining
a competitive advantage. What contemporary managers need is access to information,
a clear understanding of reality and quick reaction. These needs are realised by IT solutions
based on data warehouse technology. Their substantive use within a realised business is
represented by business intelligence.
Data warehouses are IT systems that consist of many components. They collect data from
other (source) IT systems, organise, integrate and arrange these data in order to present them
to end users in a legible and logical manner as reports, analyses and summaries.
The generated reports are based on any data sources and create a solution that can be
called an Enterprise’s Analytical Platform. Comarch Business Intelligence is an efficient and
reliable company knowledge management tool.
Multidimensional
ERP Data Reports
Review WWW
systems warehouses Log
Areas
Flat
Other Excel Other
files
Integration
Modules
Reporting system
The basic component of the Reporting System included in Comarch Business Intelligence is
the Report Book. This comfortable and reliable tool allows to prepare the required report
4 :: quickly and easily. The Report Book uses Microsoft technologies that enable constructing
individual reviews by “drag&drop” method. This solution allows you to create a report on
your own within several minutes. According to the user’s preferences, the following can also
be used as a reporting system:
:: Web Report Book,
:: Microsoft Excel,
:: Advanced analytical systems.
Integration modules
Integration modules are the components of Comarch Business Intelligence. They enable
schedules, budgets, descriptive data and other additional information to be entered into
the system. Their objective is to support the data warehouse feed process and to manage,
organise and describe the individual data. The use of specific integration modules depends
on nature of the project, quantity of diverse data sources and company needs in relation to
the reviews carried out.
Users
The Comarch Business Intelligence solution becomes an ideal part of the organisational
structure of a company. Regarding the usage of the system, at least four groups of users
who use the reports and reviews generated by Comarch Business Intelligence can be distin-
guished. These are:
:: Board Representatives,
:: Directors,
:: Managers,
:: Analysts and Controllers.
Access rights to data, and thus the contents of reviewed reports, depends on the role and
position of the user on the corporate “information ladder”. A description of the access rights
and examples of how the system is used by individual user groups is illustrated in the follow-
ing table.
:: 5
Management
Board
Reviews
Directors
Controlling
Managers
The ability to use state-of-the-art technology in business is now the basic criterion for
making decisions about investing in IT solutions. On this account, the latest trends related
to design and use of data warehouses focus on using them as effectively as possible for
running and controlling the company business or monitoring the organisation’s activities. The
objective of the modern architecture of data warehouses is as follows:
:: Providing legible and understandable data in the business review process;
:: Integration of many information from diverse data sources;
:: Combining important data sources;
:: Organising data into thematic groups arranged according to subjects;
:: Gathering data in structures that are optimised in terms
of queries and extracting information;
:: Facilitating the process of building reviews and reports for the final user.
Databases
Data in data
UDM
warehouse
Flat files
WWW sites
Report Book is an effective tool that allows fast creation, review and management of reports
and management of rights and roles of the users who use the Report Book.
Using the Report Book, the Comarch Business Intelligence Platform performs the following
tasks:
:: Access to data to which the given user has appropriate rights,
:: Simple and intuitive operation,
:: Ability to publish reports on the Web,
:: Data drilling (so-called “moving downward” with ability to preview the base data),
:: Integration with Microsoft Office,
:: Easy aggregation of disperse values,
:: Graphical and legible presentation of reports,
:: Automatic data refreshing – report updating.
:: 9
The observed effects of the data warehouse project deployment within a company can be
divided into:
:: Advantages – their positive influence on the enterprise
results can be calculated in measurable values;
:: Quality advantages – their unambiguous calculation is not possible, however they
significantly influence the result and quality of the enterprise’s operation.
The most important advantages of using the Comarch Business Intelligence solutions are:
:: Provision of up-to-date and understandable executive information to various recipients;
:: Support for enterprise scheduling and controlling;
:: Reduction in labour consumption when reporting and making reviews;
:: Presentation and control of the company’s current situation;
:: Correct stock evaluation and optimisation;
:: Presentation of income, expense and profit margin gained on goods and a customer;
:: Controlling and forecasting the company’s liquidity;
:: Collecting and gathering financial and executive information from subsidiaries;
10 ::
:: Stock visualisation for goods suppliers;
:: Obtaining the effect of motivation by information;
:: Arrangement of reporting on the basis of many spreadsheets;
:: Efficient customer service and adjusting an offer to the customer;
:: Verification of the efficiency of promotional campaigns
and their influence on goods turnover;
:: Relieving the operation of source systems;
:: Mobile access to necessary reports;
:: Making the company’s analytical system independent of changes in source systems;
:: Simplification in IT infrastructure dedicated to reporting;
:: Relieving the operation of the company’s main production system;
:: Improved information delivery for new employees;
:: Better preparation of the company to the strategy that
aims at increasing sales on new markets;
:: Quick and flexible response to the analytical needs of various recipients.
Comarch
:: 11
References
We can read in many of the reference letters received: “Comarch’s IT solutions and experi-
ence deserve the full recognition of current and future customers.” Below are some of the
customers that use Comarch’s data warehouse-based solutions in the field of Business
Intelligence implementation:
:: Atlantic
:: Ambra
:: BP
:: Ministerstwo Finansów (Ministry of Finance)
:: Invest Bank
:: Telekomunikacja Polska
:: Telefonia Dialog
:: Zespół Elektrociepłowni Bytom (heat and power plant group of companies in Bytom)
:: Przedsiębiorstwo Energetyki Cieplnej Malbork (heat and
power plant group of companies in Malbork)
:: OPEC Gdynia
:: Kreisel Technika Budowlana (construction company)
:: Sprint
:: Fabryka Wyrobów Runowych Biruna (fleece production plant)
:: Artman
:: Italcolor
:: PKM Duda
Headquarters Subsidiaries and offices
Comarch SA EUROPE Germany Dresden :: France Paris
Al. Jana Pawła II 39a :: Belgium Brussels :: Finland Helsinki :: Slovakia Bratislava
31-864 Kraków, Poland :: Russia Moscow :: Ukraine Kiev
phone: +48 12 64 61 000 AMERICAS USA Miami :: Panama Panama City
fax: +48 12 64 61 100
MIDDLE EAST United Arab Emirates Dubai
e-mail: BI@comarch.com