ADAM BUTTERMORE

832.698.9419 abb628@gmail.com

AREA VICE PRESIDENT, SALES MANAGEMENT

Self-motivated, tenacious, and results-oriented professional with over 15 years of experience in all aspects of management and sales. Exceptional problem solving skills with a knack for hitting the ground running to quickly expand market share and drive record sales. Career signature expertise in developing enduring key relationships and recovering lost accounts through uncommon level of service founded upon a creative, intuitive, and competitive spirit. Motivational leader with great success at sustaining and advancing new markets or developing new offices to render exceptional services, exceed high standards, and nurture collaborative teams to advance company growth.
AREAS OF EXPERTISE

Consultative Sales Competitive Analysis Rapid Market Growth Account Development Closings Prospecting Cold-Calling Needs Analysis Account Recovery Start-Up Sales Operations Sales Team Leadership Product Knowledge Sales Reporting Project Management Talent Management Customer Service New Product Launches Relationship Development
PROFESSIONAL EXPERIENCE

PRIMELENDING Production Manager, May 2013 Present Manage all recruiting, business development, marketing, and coaching of staff on new policies, products, and procedures Key Accomplishments: Expanded northern Indiana market by hiring three additional Loan Officers increasing production and monthly volume by 46% Championed the first annual Loantelligence event for over 60 agents to promote company brand to the northern Indiana market Developed six partnerships with new real estate agencies in town resulting in increased brand recognition and more referrals JPMORGAN CHASE AVP Lending Manager, 2009 - 2013 Provided overall sales leadership, managed and coached key behaviors, and developed employees through effective training and coaching methods Managed a team of 14 20 residential Mortgage Bankers in northern Indiana Maintained exemplary customer service through consistent delivery and client-centric focus Ensured all business was performed within regulatory and company compliance Key Accomplishments: Recognized as National Achiever 2011-2012 award winner as well as two direct reports Executed strategic sales plan resulting in 27% increase in purchase application volume resulting in growth of overall market share through mortgage division Implemented a new customer contact and communication procedure resulting in a customer satisfaction rate of over 90% for the region Recruited and retained personnel, through proactive management style and open-door policy, maintaining a 0% attrition rate in 2012 Employed new fee policy regarding appraisals resulting in a 33% increase in department profit
Previous Work Experience Continued

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FORT WAYNE WILBERT VAULT Business Development Manager, 2007 - 2009 Maintained current account base, generated new customers, executed strategic merchandising and marketing tactics, and oversaw overall client relations Increased average sale of multiple accounts through sales training and better merchandising Developed consumer packaging marketing materials which helped increase average sales Implemented an online and e-mail ordering process resulting in time savings and fewer human errors by avoiding time consuming phone orders and creating a system with fill-in-the-blank and multiple choice formats Key Accomplishments: Earned Wilbert Quality Sales Award in District 4, third quarter 2008 Secured multiple new customer accounts resulting in a 34% rise in revenue and added orders Launched first of its kind assured marketing program utilizing a merchandising display strategy that guaranteed a higher dollar average sale or the display cost would be refunded; program was a success zero refunds were issued Authored state approved continuing education curriculum to educate and issue credit hours to clients attending company provided seminars ACCEPTANCE MORTGAGE LENDING Director of Operations, 2005 - 2007 Managed daily operations, facilitated sales plans to meet sales quotas, and resolved customer and staff concerns Branded company successfully from a firm with little name recognition to being a market leading presence within 12 months Created a successful team environment to achieve sales goals through motivating and coaching staff on effective marketing, customer development, and retention tactics Cultivated relationships with area realtors and builders to create and retain a loyal clientele Key Accomplishments: Launched, staffed, and trained entire Auburn, IN office; a total of eight employees Aided office in achieving a pull through ratio of 85% versus the norm of 60% Named top managing producer in the fourth quarter of 2005 and the second quarter of 2006 Achieved 165% to goal in July of 2006, contributing $4,125,000.00 to goal of $2,500,000.00 WILMINGTON FINANCE Wholesale Account Executive, 2001 - 2005 Developed entire northern Indiana territory with primary clients being mortgage brokers with an emphasis on Sub Prime and ALT A customers Established new markets in very little time; tenure shows career signature for blitzkrieg sales Overcame challenges inherent to rapid market growth against established competitors by exceeding service expectations of clients by providing a level of service uncommon to the industry. Examples include a four-hour SLA agreement turnaround, whereas industry standard was 2-3 days, and providing constant customer contact; before, during, or after work hours. Key Accomplishments: Presented with coveted Presidents Club award twice Named Account Executive of the Month Achieved $38 million versus goal of $24 million for first year Increased customer base over 50% per annum, building over 60 new accounts EDUCATION College Experience at Indiana Purdue University, Fort Wayne, IN