NETWORK ENGINEER (D-051-5)

BIL MODUL MODULE SYNOPSIS MODULE OBJECTIVES HOURS

NETWORK ENGINEER 98
MODULE 01: Propose Network
(D-051-5)
NETWORK Management System
MANAGEMEN procedure using tools,
This module is designed to help
T SYSTEM equipment and materials
trainee to acquire knowledge
PROCEDURE such as operating manual,
and skill in Network
simulation software, word
Management System procedure.
processing and
At the end of this module trainee
management software so
will be able to:
that network environment
• analyse network and application studies
architecture and evaluated and proposal of
topology Network Management
• analyse, recommend System procedure
and comment network requirements is documented
performance using according to standard
Network Management operating procedure.
System (NMS) produce
standard operating
procedure
documentation (NMS)

MODULE 02: This module is designed to help Upgrade Network 260

NETWORK trainee to acquire knowledge Management System using
MANAGEMEN and skill in upgrade Network tools, equipment and
T SYSTEM Management System upgrading. materials such as MNS
(MNS) At the end of this module trainee concept document, latest
UPGRADING will be able to: technology report, standard
• develop questionnaire procedures, catalogue,
training need analysis manual, test result and word
• perform benchmark processing so that latest
testing base on analyse network management
data and measured technology is obtained,
result implemented and
• arrange and store the justification report produced
delivered equipment according to MNS
• manage equipment requirement
under personnel
supervision
• configure hardware,
network and set up
LAN/WAN protocol
• produce Network
Management System
infrastructure design
• present and convince to
higher level
management

MODULE 03: This module is designed to help Present technical support 110
TECHNICAL trainee to acquire knowledge activities to management

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 SUPPORT and skill in technical support
ACTIVITY activities. At the end of this
module trainee will be able to:
• identify, evaluate,
analyse and compile
user requirement
• manage the vendor /
supplier relationship
• arrange meeting
compile related
documentation and
present to
management
using tools, equipment and
materials such as project
management software, fax,
personal computer, email,
telephone, catalogue, pen,
contact management tool,
meeting room, recourses,
minutes, refreshment and
presentation tools so that
relevant user requirement
compiled, technological
update

Analyse customer feedback 136

MODULE 04: This module is designed to help
CUSTOMER trainee to acquire knowledge
FEEDBACK and skill in customer feedback
ANALYSIS analysis. At the end of this
module trainee will be able to:
• relate all significant
information based on
network configuration
and operation
• write, review and
present the document
procedure, get
endorsement from
management
• select and summaries
the methodology of
questionnaire and
pertinent issues from
customer feedback
using tools, equipment and
materials such as customer
record / information,
questionnaire form, statistic
software, word processing,
network management
system, standard operating
procedure, documentation
standard, network manual,
checklist and manual user
guide so that relevant
information collected, draft
document written, reviewed
and endorsed and customer
feedback information
organised according to
standard operating
procedure

MODULE 05: This module is designed to help Manage network security 300
NETWORK trainee to acquire knowledge system using tools,
SECURITY and skill in network security equipments and materials
ADMINISTRAT administration. At the end of this such as workstation,
ION module trainee will be able to: advertisement materials,
• design network security network security software,
architecture presentation materials and
• propose network network security
security requirement documentation so that
• plan network security network structure, protocols
activities and address defined, the
• design network security important of security
policy determined, advanced
• review network security security technologies studied,
requirement the proposal presented,
information access flow,
services provided and rules
identified, network security
analysed, configured, re-

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 tested, and document
updated according to network
security policy.

MODULE 06: This module is designed to help Propose network 221

NETWORK trainee to acquire knowledge maintenance and recovery
MAINTENANC and skill in network maintenance procedure using tools,
E AND and recovery procedure. At the equipment and materials such
RECOVERY end of this module trainee will be as approved strategies,
PROCEDURES able to: resources, personal
computer, project
• plan network maintenance management, scheduling print
out, error log checklist,
strategies system error log in the system
• analyse error log manual, problem report,
system error log, productivity
• propose network recovery software, hardware pricing
plan list, software pricing list,
recovery plan, network
• plan network system equipment, brochures,
recovery set-up communication media, word
processing so that approved
project discussed, schedule
produced, plan executed,
error diagnosed, standard
defined, costing and budget
estimated, proposal
presented, network segment
identified, related network
provider and vendor involved,
set up recovery plan and
planning procedure
documented according to
standard procedure.

MODULE 07: This module is designed to help
NETWORK trainee to acquire knowledge and
OPERATING skill in Network Operating System
SYSTEM (NOS) upgrading. At the end of
(NOS) this module trainee will be able to:
UPGRADING
• obtain the current
Network Operating
System information
• liaise with network vendor
• conduct Network
Operating System testing
Propose network operating 120
system using network
operating system document,
brochure of the NOS and
new release, test result,
manuals NOS, network
operating system evaluation
report, so that network
operating system
information is obtained,
analysed and compilation
report is produced, network

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 • write justification report
• identify the Network
Operating System
treatment and the
upgrade requirement
compile upgrade needs
and requirement
MODULE 08 : This module is designed to help
FACILITIES trainee to acquire knowledge
REQUIREMEN and skill in facilities requirement
T PROPOSAL proposal. At the end of this
module trainee will be able to:
• receive and determine
facilities requirement
report
• analyse and summarize
facilities requirement
report
• identify section budget,
interpret and propose
facilities requirement to
management
• present facilities
requirement proposal to
management
MODULE 09: This module is designed to help
HUMAN trainee to acquire knowledge
RESOURCE and skill in human resource
DEVELOPMEN development. At the end of this
T module trainee will be able to:
• prepare section budget
• identify personnel for
career development
• organise personnel
training schedule
• propose human resource
requirement proposal to
management
MODULE 10: This module is designed to help
PROJECT trainee to acquire knowledge
DEVELOPMEN and skill in project development.
T At the end of this module trainee
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operating system evaluation
report is received, studied
and upgraded proposal
procedure according to
NOS requirements.
Propose facilities 115
requirement to management
using tools, equipments and
materials such as facilities
requirement report, network
plan layout, staff work
schedule, budget report and
presentation materials so
that facilities requirement
analysed and proposal is
produced and presented to
the management according
to organisation budget.
Propose human resource 209
development using tools,
equipments and materials
such as human resource
requirement report,
organization chart, budget
report, presentation materials,
section requirement report,
productivity software, job
specification, appraisal form,
training brochure, standard
operating procedure and
checklist so that human
resource requirement
proposal proposed
Manage project development 254
using tools, equipments and
materials such as project
documentations, project
4
 will be able to: management tools,
productivity software,
• propose project plan communication media, SOP,
• propose project project management software
implementation plan and computer so that project
• review implementation details identified, project
plan schedule planed, project
• update implementation implementation information
plan identified, implementation
plan verified, approved and
updated according to project
development specification.

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