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Huawei AR200-S Series Enterprise Routers V200R002C00

Quick Start Guide


Issue Date 01 2011-12-30

HUAWEI TECHNOLOGIES CO., LTD.

Copyright Huawei Technologies Co., Ltd. 2011. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd.

Trademarks and Permissions


and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd. All other trademarks and trade names mentioned in this document are the property of their respective holders.

Notice
The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS" without warranties, guarantees or representations of any kind, either express or implied. The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information, and recommendations in this document do not constitute the warranty of any kind, express or implied.

Huawei Technologies Co., Ltd.


Address: Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China http://www.huawei.com support@huawei.com

Website: Email:

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About This Document

About This Document


Intended Audience
This document provides an overall description of the AR200-S, details about each chassis and board, cables available to the device, lists of components and basic configuration. This document is intended for: l l l l l Network planning engineers Hardware installation engineers Commissioning engineers On-site maintenance engineers System maintenance engineers

Symbol Conventions
The symbols that may be found in this document are defined as follows. Symbol Description

DANGER

Indicates a hazard with a high level of risk, which if not avoided, will result in death or serious injury. Indicates a hazard with a medium or low level of risk, which if not avoided, could result in minor or moderate injury. Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results. Indicates a tip that may help you solve a problem or save time. Provides additional information to emphasize or supplement important points of the main text.

WARNING

CAUTION
TIP

NOTE

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About This Document

Change History
Changes between document issues are cumulative. Therefore, the latest document issue contains all the changes in previous issues.

Changes in Issue 01 (2011-12-30)


Initial commercial release.

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Contents

Contents
About This Document.....................................................................................................................ii 1 AR200-S Overview........................................................................................................................1
1.1 Naming Rule.......................................................................................................................................................2 1.2 Device Structure.................................................................................................................................................2 1.3 Indicator Description..........................................................................................................................................3 1.4 Physical Specifications.......................................................................................................................................6

2 Installation Product.......................................................................................................................8
2.1 Installation Preparations.....................................................................................................................................9 2.2 Installing the Device...........................................................................................................................................9 2.3 Connecting Device...........................................................................................................................................14 2.4 Powering on the Device....................................................................................................................................15

3 Logging In to the Router............................................................................................................17


3.1 Logging In to the Router Through the Console Port........................................................................................18 3.2 Logging In to the Router Using Telnet.............................................................................................................20

4 Connecting to the Internet.........................................................................................................21


4.1 Connecting to the Internet Using an xDSL Interface.......................................................................................22 4.2 Connecting to the Internet Through an Ethernet Interface...............................................................................24

5 How to Obtain Documentation and Technical Support......................................................27 6 FAQs...............................................................................................................................................28

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1
About This Chapter

AR200-S Overview

This section describes the naming rule, appearance and structure, indicators, and physical specifications of the AR200-S. 1.1 Naming Rule This section describes the meanings of the AR200-S names. 1.2 Device Structure This section describes the structure of the AR200-S. 1.3 Indicator Description This section describes the indicators on the AR200-S front panel. 1.4 Physical Specifications This section describes the physical specifications and system configuration of the AR200-S.

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1.1 Naming Rule


This section describes the meanings of the AR200-S names. Figure 1-1 shows the AR200-S naming rule. Figure 1-1 AR200-S Naming rule

AR B1 B2 B3 B4 C1 -D1
Example:

AR 207 - S
Table 1-1 explains the AR200-S naming rule. Table 1-1 AR200-S naming rule Field B1 B2 B3 B4 Description 0 (AR200-S): indicates a low-end case-shaped product. Fixed at 2, indicating an enterprise access router. Fixed as 0, indicating a case-shaped product that does not provide subcards. When B1 is 0, B4 indicates the type of the fixed uplink interfaces on the AR200-S (enterprise access gateway). The meanings of B4 values are: l 1: FE/GE l 7: ADSL-A C1 C1 consists of one or two uppercase letters. l W: WLAN l V: voice D1 l A: AC power supply (This is the default configuration. You can change the power type based on the actual requirements.) l D: DC power supply l S: small office and home office (SOHO)

1.2 Device Structure


This section describes the structure of the AR200-S.
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Figure 1-2 shows the AR200-S models. Figure 1-2 AR200-S models
WAN LAN Product Model Port Port Series Appearance

6 AR 1 FE 201-S 8 FE

AR200-S Series 1AD SL2+ 8 FE Anne xA/M

1 2 AR 207-S

4 6 7

1: CON/AUX port

2: WAN port l AR201-S: WAN FE l AR207-S: ADSL

3: LAN FE port AR201-S and AR207-S: 8 FE ports


NOTE FE0 can be used as a WAN port so that double WAN ports can be provided.

4: RESET
CAUTION The Reset button is used for resetting the device manually. l Press and hold down: Restore the Factory Settings. l Press: Reset the system. Resetting the device will cause service interruption; therefore, confirm the action before you reset the device.

5: DC power jack
NOTE The AR200-S is powered by a 12 V external power adapter .

6: Silkscreen

7: Ground screw

1.3 Indicator Description


This section describes the indicators on the AR200-S front panel.

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Indicators
The indicators on the AR200-S front panels vary according to the product models. Table 1-2 lists the indicator differences. Table 1-2 AR200-SIndicator differences Difference WAN port silkscreen Description l AR201-S: WAN FE l AR207-S: ADSL

Indicator Description
NOTE

l The front panels of AR201-S and AR207-S are the same except for the WAN port indicator silkscreen.

Figure 1-3 AR201-S front panel

1 2 3 4 5

Figure 1-4 AR207-S front panel

1 2

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Table 1-3 Indicator description Numbe r 1 Indicator PWR Color Green Description If the indicator is steady on, the system power supply is normal. If the indicator is off, no system power supply is available. 2 SYS Red and green If the indicator blinks green once every 2s (0.5 Hz), the system is running properly. If the indicator blinks green once every 0.25s (4 Hz), the system is powering on or restarting. If the indicator is red, a fault that affects services has occurred and cannot be rectified automatically. The fault needs to be rectified manually. If the indicator is off, the software is not running or is being reset. 3 USB Red and green If the indicator is green, devices have been deployed by using the USB disk. If the indicator blinks green, the router is being deployed using the USB disk. If the indicator is red, the router is failed to be deployed using the USB disk. If the indicator is off, the USB disk is not inserted, the USB interface fails, or the indicator fails. 4 PPP Green If the indicator is steady on, a PPP connection is set up. If the indicator is off, no PPP connection is set up. 5 VPN Green If the indicator is steady on, the VPN service is available. If the indicator is off, the VPN service is unavailable. 6 LINK Green If the indicator is steady on, a link is connected to the WAN port. If the indicator is off, no link is connected to the WAN port. ACT Green If the indicator blinks green, the WAN port is transmitting or receiving data. If the indicator is off, the WAN port is not transmitting or receiving data.

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Numbe r 7

Indicator LAN

Color green

Description If the indicator is steady on, a link is connected to the LAN port. If the indicator blinks green, the LAN port is transmitting or receiving data. If the indicator is off, no link is connected to the LAN port.

USB port

NOTE

l Number 6 : The WAN port indicators have different silkscreens (such as WAN FE and ADSL). l Number 7 : FE0 can be used as a WAN port so that double WAN ports can be provided.

1.4 Physical Specifications


This section describes the physical specifications and system configuration of the AR200-S. Table 1-4 Physical specifications Item Dimensions (width x depth x height) Description Without rack-mounting ears installed: 300.0 mm x 216.4 mm x 44.0 mm With rack-mounting ears installed: 482.6 mm x 216.4 mm x 44.0 mm Maximum power consumption l AR201-S: 12.5 W l AR207-S: 15.6 W Weight Operating temperature Relative humidity Altitude AC input voltage Rated voltage Maximum voltage range 2.2 kg 0C-40C 5% RH to 90% RH, non-condensing 0 m-3000 m 100 V AC-240 V AC, 50/60 Hz 90 V AC-264 V AC, 47/63 Hz

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Table 1-5 System configuration Product Name AR201-S AR207-S Processor Dual-core 533 MHz Dual-core 533 MHz Memory 512 MB 512 MB Flash Memory 512 MB 512 MB

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2
About This Chapter

Installation Product

This section describes the method of installing and connectingAR200-S series products. 2.1 Installation Preparations This section lists the tools and accessories for installing the AR200-S. 2.2 Installing the Device This section describes AR200-S installation scenarios and installation methods. 2.3 Connecting Device This section describes how to connect AR200-S series products. 2.4 Powering on the Device This section provides the checklist used to check the AR200-S before powering on it.

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2.1 Installation Preparations


This section lists the tools and accessories for installing the AR200-S.

Tools
Marker pen Philips screwdriver Flat-head screwdriver

Claw hammer

Utility knife

COAX crimping tool

Diagonal pliers

RJ45 crimping tool

Wire stripper

Network cable tester

Multimeter

Measuring tape

Ladder

Hammer drill

Vacuum cleaner

ESD wrist strap

Level

Floating nut mounting bar

Accessories

Rubber pad

Floating nut

M4 screw: fixes brackets to chassis

M6 screw: fixes chassis into cabinet

Bracket

Ground cable

2.2 Installing the Device


This section describes AR200-S installation scenarios and installation methods.

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NOTE

2 Installation Product

All AR200-S series products have the same installation scenarios, installation methods, and cable connections. This section uses AR207-S as an example.

Placing Chassis on the Desktop


Before placing the AR200-S on the desktop, attach rubber pads onto each of the four recessed corner areas on the bottom of the chassis.

AR207-S

Wall-Mounting the Chassis

CAUTION
l When wall-mounting the AR200-S, do not attach rubber pads to the chassis. If the rubber pads have been attached, remove them. l It is inconvenient to connect ground cables and network cables after mounting the AR200S chassis on the wall. Therefore, it is recommended that you connect cables before mounting the chassis on the wall. If the chassis has been mounted on the wall, hold the chassis when connecting cables, preventing it from being detached from the wall. For the method of connecting cables, see 2.3 Connecting Device. l When connecting cables, do not make the front plastic panel of the chassis touch the ground to avoid damage. l It is recommended that you wall-mount the AR200-S with its front panel (with indicators) facing up and its rear panel (with interfaces) facing down. l Use a ladder when mounting the chassis on the wall. 1. Use the template on the last page to mark the location for the two mounting screws and the upper, left, and right edges of the chassis on the wall.

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2.

The diameter of the mounting screws is 4 mm. Choose an appropriate drill bit according to the diameter of the mounting screws. Hammer the hollow wall anchors into the drilled holes. Screw the mounting screws into the wall anchors using a screwdriver. Leave the screws protruding 2 mm from the wall.

3.

Mount the chassis by aligning the mounting brackets on the back of the AR200-S using mounting screws.

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4.

Connect the power adapter. Place the power adapter on a nearby horizontal surface, but do not hang it under the equipment.

Installing the Chassis in a Cabinet or Rack

CAUTION
l When installing the AR200-S in a cabinet or rack, do not attach rubber pads to the chassis. If the rubber pads have been attached, remove them. l The guide rails or trays are not necessary for the installation in a cabinet or rack because the AR200-S chassis can be fixed by rack-mounting brackets. Customers need to buy the rackmounting brackets. l It is recommended that you install the AR200-S with its front panel (providing indicators) facing inside and its rear panel (providing interfaces) facing outside. l Ensure that the air exhaust vent is not obstructed in any way. Otherwise, the chassis may overheat. 1. Install two rack-mounting brackets. It is recommended that you install the rack-mounting brackets close to the rear panel (providing interfaces).

2.

Install two floating nuts on each side of the rack. The AR200-S chassis is 1 U high. The mounting holes located on the rack-mounting brackets will be fixed to two mounting holes on the rack.

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Floating nut mounting bar

3.

Raise and hold the chassis by hands and move the chassis into the cabinet. Insert the panel screws into the below floating nuts and keep a 2 mm space between the screws and mounting bar. Insert the rack-mounting ear pre-installation holes into the space.

2mm

AR207-S

4.

Hold the chassis with one hand while using the other hand to secure the lower panel screw and then the upper one with a screwdriver.

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AR207-S

2.3 Connecting Device


This section describes how to connect AR200-S series products. Figure 2-1 Connecting the AR200-S to network
a b

3 5 1 4

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1: Console cable l The 8-pin RJ45 connector is inserted into the console port (CON/AUX port) of the AR200S. l The DB9 male connector is connected to the maintenance terminal, such as a computer. 2: WAN port cable that connects the AR200-S to the upper-layer network l On an AR201-S router, an FE port functions as the WAN port and connects to a network cable with RJ45 connectors. l On an AR207-S router, an ADSL port functions as the WAN port and connects to a network cable with RJ11 connectors. 3: LAN port cable, which is connected to a computer with a network cable (RJ45 connectors). 4: Ground cable. The M4 connector is connected to the AR200-S and the M6 connector is connected to ground. The cable is in yellow and green. l When the AR200-S is placed on the desktop or installed in a cabinet/rack, the ground cable is connected facing downwards, as shown in Figure 2-1 a. The ground cable cannot interfere with other devices in the cabinet/rack. l When the AR200-S is wall mounted, the ground cable is connected facing left, as shown in Figure 2-1 b. 5: external power adapter, which is connected to the AC power supply to output DC power to the device. Power adapter output power: l AR200-S series: 36W
NOTE The AC power cable must be secured using a latch.

2.4 Powering on the Device


This section provides the checklist used to check the AR200-S before powering on it.

Checklist
No. 1 Item The power cables and ground cables are copper wires, and are not spliced or damaged. The cables are safely connected and in compliance with standards. The power cables and ground cables are connected safely. The spring washers of the ground cable terminals are on the flat washer. All signal cables to be deployed pass the continuity check. No signal cables are near the cabinet's heat vents.
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Method View

View

3 4
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Measure View
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No. 5 6 7 8

Item The bent part of signal cables cannot be too tight. The cables in the cabinet are not crossed and the cables outside the cabinet are bundled. Both ends of signal cables are clearly labeled and the label text is in the same direction. Newly added devices will not cause a loop on the network. For example, a newly added device cannot be connected to another device using two links.

Method View View View View the networking diagram

Checking the AR200-S After Power-on


NOTE

l After powering on the AR200-S, view the PWR and SYS indicators. The two indicators are the same on all the AR200-S routers, and AR207-S is used as an example here. l For details about the indicators on AR200-S, see 1.3 Indicator Description.

CAUTION
Do not frequently power on and off the device.

1 2

After powering on the AR200-S, check the following indicators. No. 1 2 Silkscreen PWR SYS Status If the indicator is green, the system power supply is normal. If the indicator blinks green once every 2s (0.5 Hz), the system is running properly.

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3
About This Chapter

Logging In to the Router

After the router is powered on, you can log in to the router. 3.1 Logging In to the Router Through the Console Port This section describes how to log in to the router through the console port. 3.2 Logging In to the Router Using Telnet This section describes how to log in to the router using Telnet.

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3.1 Logging In to the Router Through the Console Port


This section describes how to log in to the router through the console port.

Procedure
Step 1 Connect the router to a PC using a Console Cable. Connect the RJ45 connector of the cable to the console port of the router, and connect the DB9 connector to the serial port of the PC. Step 2 Run the terminal emulation program on the PC. For example, to open the HyperTerminal of Windows XP on the PC, choose Start > Programs > Accessories > Communications > HyperTerminal. Enter the name of the new connection in the Name text box and click OK, as shown in Figure 3-1. Figure 3-1 Creating a connection

Step 3 Select the console port used and click OK, as shown in Figure 3-2.

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Figure 3-2 Selecting the console port

Step 4 Click Restore Defaults and click OK, as shown in Figure 3-3. Figure 3-3 Setting communication parameters

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Step 5 Press Enter on the subsequent dialog boxes until the command line prompt of the user view, such as <Huawei>, is displayed. You can run commands to configure the router. Enter a question mark (?) to see a list of available commands. ----End

3.2 Logging In to the Router Using Telnet


This section describes how to log in to the router using Telnet.

Procedure
Step 1 Connect a PC to any LAN port of the router with a network cable. Step 2 Configure an IP address for the PC. The IP address must be on the network segment 192.168.1.0/24, but cannot be 192.168.1.1. After the configuration is complete, run the ping 192.168.1.1 command on the PC to check whether the router can be pinged successfully. If the ping operation succeeds, the connection has been set up successfully. If the ping operation fails, the connection failed to be established. Check whether the network cable is working properly. If not, replace the network cable. Step 3 Access the command line window on the PC. For example, if the PC runs Windows XP, choose Start > Run and enter cmd in the displayed dialog box. Step 4 Run the telnet 192.168.1.1 command to log in to the router. Step 5 Enter the default user name and password admin. If the user interface is displayed, you logged in successfully. When you log in for the first time, the following information is displayed:
Username:admin Password: <Huawei>

----End

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4
About This Chapter

Connecting to the Internet

This section describes how to enable users to connect to the Internet through the router. Select the network access mode based on the link type of uplink physical interfaces. 4.1 Connecting to the Internet Using an xDSL Interface This section describes how to connect to the Internet using an xDSL interface. 4.2 Connecting to the Internet Through an Ethernet Interface This section describes how to connect to the Internet through an Ethernet interface.

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4.1 Connecting to the Internet Using an xDSL Interface


This section describes how to connect to the Internet using an xDSL interface.

Networking Requirements
As shown in Figure 4-1, users connected to the router use the same account. The dialing function is configured on the router so that users can connect to the Internet.
NOTE

The ADSL line is used as an example. The G.SHDSL line configuration is similar.

Figure 4-1 Connecting to the internet using an xDSL interface

User1 Eth0/0/1 User2 Eth0/0/2 Eth0/0/3 User3 Router Atm0/0/0 DSLAM


I n t e rne t

PPPoA server

Table 4-1 Data plan Physical Interface Eth0/0/1 Eth0/0/2 Eth0/0/3 ATM0/0/0 Logical Interface VLANIF 1 (Eth0/0/1, Eth0/0/2, and Eth0/0/3 are LAN ports and belong to VLAN 1 by default) Dialer0 IP Address The default IP address for VLANIF 1 is 192.168.1.1/24.

Dialer0 obtains an IP address and the DNS server's IP address through ADSL dialing.

Configuration Roadmap
1. 2. 3.
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Configure a dialer interface that obtains an IP address and the DNS server's IP address through ADSL dialing. Configure the router as the PPPoA client. The router connects to the Internet through the PPPoA server. Configure the DHCP server function.
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Procedure
Step 1 Configure a dialer interface and ACL.
<Huawei> system-view [Huawei] sysname Router [Router] dialer-rule [Router-dialer-rule] dialer-rule 10 ip permit [Router-dialer-rule] quit [Router] acl 2000 [Router-acl-basic-2000] rule 5 permit source 192.168.1.0 0.0.0.255 [Router] interface dialer 0
NOTE

If a private address is used, configure an ACL referenced by NAT.

Step 2 Configure a dialer user. Obtain the user name and password from the carrier.
NOTE

Ensure that group-number in the dialer-group command is the same as group-number in the dialer-rule command. Both ends must use the same PPP authentication mode.
[Router-Dialer0] [Router-Dialer0] [Router-Dialer0] [Router-Dialer0] [Router-Dialer0] [Router-Dialer0] [Router-Dialer0] [Router-Dialer0] [Router-Dialer0] dialer user adsluser1 dialer-group 10 dialer bundle 12 dialer number 6666 ip address ppp-negotiate ppp chap user adsluser1 ppp chap password simple huawei nat outbound 2000 quit

Step 3 Configure the ATM interface.


[Router] interface atm 0/0/0 [RouterA-Atm0/0/0] pvc pppoa 2/40 [RouterA-atm-pvc-Atm0/0/0-2/40-pppoa] map ppp dialer 0 [RouterA-atm-pvc-Atm0/0/0-2/40-pppoa] quit [RouterA-Atm0/0/0] quit

Step 4 Configure a static route to the PPPoA server.


[Router] ip route-static 0.0.0.0 0.0.0.0 dialer 0

# Run the display interface dialer command to check whether the dialer interface has been assigned a correct IP address.
<Router> display interface Dialer 0

The following information indicates that the dialer interface has been assigned a correct IP address. Step 5 Configure the DHCP server function so that users can automatically obtain IP addresses from the router. # Configure the DHCP server function.
<Router> system-view [Router] dhcp enable [Router] interface vlanif 1 [Router-Vlanif1] dhcp select interface

Step 6 Verify the configuration.

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Users can access the Internet and obtain IP addresses in the range of 192.168.1.2 to 192.168.1.254. ----End

Configuration Files
Configuration file of the Router
# sysname Router # dhcp enable # acl number 2000 rule 5 permit source 192.168.1.0 0.0.0.255 # dialer-rule dialer-rule 10 ip permit # interface Dialer0 ppp chap user adsluser1 ppp chap password simple huawei ip address ppp-negotiate ppp ip dns admit-any dialer user adsluser1 dialer bundle 12 dialer number 6666 dialer-group 10 nat outbound 2000 # interface Atm0/0/0 pvc pppoa 2/40 map ppp dialer 0 # interface Vlanif1 dhcp select interface # ip route-static 0.0.0.0 0.0.0.0 Dialer0 # return

4.2 Connecting to the Internet Through an Ethernet Interface


This section describes how to connect to the Internet through an Ethernet interface.

Networking Requirements
As shown in Figure 4-2, the router functions as the PPPoE client and connects user devices to the PPPoE server. The user devices use the same user account. If the account is successfully authenticated by the PPPoE server, a PPPoE session is established. The router obtains an IP address from the PPPoE server. The user devices can be assigned static IP addresses on the network segment 192.168.1.0/24 or obtain dynamic IP addresses from the router (DHCP server).

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Figure 4-2 router functions as the PPPoE client

Host 1

Eth0/0/1 Host 2

Eth0/0/8
I n t e rne t

PPPoE Client

PPPoE Server

Host n

Configuration Roadmap
The configuration roadmap is as follows: 1. 2. 3. Create a dialer interface and set parameters for the dialer interface. Create a PPPoE session. Configure a static route from the router to the PPPoE server.

Data Preparation
To complete the configuration, you need the following data: l l Parameters of the dialer interface, including the dialer interface number, dialer interface IP address, dialer bundle, and idle-cut duration Destination address, mask, and outbound interface of the static route

Procedure
Step 1 Configure the PPPoE server. Configure the authentication mode, IP address allocation mode, and IP address or IP address pool for the PPPoE client. For details about the configuration procedure, see the documentation of the PPPoE server. Step 2 Configure a dialer interface on the router.
<Huawei> system-view [Huawei] sysname Router [Router] acl 2000 [Router-acl-basic-2000] rule 5 permit source 192.168.1.0 0.0.0.255 [Router] dialer-rule [Router-dialer-rule] dialer-rule 1 ip permit [Router-dialer-rule] quit [Router] interface dialer 0 [Router-Dialer0] dialer user ethuser2 [Router-Dialer0] dialer-group 1 [Router-Dialer0] dialer bundle 1 [Router-Dialer0] ppp chap user 12345678910 [Router-Dialer0] ppp chap password cipher user1 [Router-Dialer0] ip address ppp-negotiate

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[Router-Dialer0] nat outbound 2000 [Router-Dialer0] quit
NOTE

4 Connecting to the Internet

If a private address is used, configure an ACL referenced by NAT.

Step 3 Create a PPPoE session.


[Router] interface ethernet 0/0/8 [Router-Ethernet0/0/8] pppoe-client dial-bundle-number 1 on-demand [Router-Ethernet0/0/8] quit

Step 4 Configure a static route from the router to the PPPoE server.
[Router] ip route-static 0.0.0.0 0.0.0.0 24 dialer 0

Step 5 Verify the configuration. Run the display pppoe-client session summary command to check the PPPoE session status and configuration. The following information shows that the PPPoE session status is Up and the session configuration is correct.
<Huawei> display pppoe-client session summary PPPoE Client Session: ID Bundle Dialer Intf Client-MAC 1 1 1 Eth0/0/8 00e0fc030201

Server-MAC 00e0fc030201

State UP

----End

Configuration Files
Configuration file of the Router
# sysname Router # # acl number 2000 rule 5 permit source 192.168.1.0 0.0.0.255 # dialer-rule dialer-rule 1 ip permit # interface Dialer0 link-protocol ppp ip address ppp-negotiate dialer user user2 ppp chap user 12345678910 ppp chap password cipher user1 dialer-group 1 dialer bundle 1 nat outbound 2000 # interface Ethernet0/0/8 pppoe-client dial-bundle-number 0 # ip route-static 0.0.0.0 0.0.0.0 Dialer0 # return

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5 How to Obtain Documentation and Technical Support

5
NOTE

How to Obtain Documentation and Technical Support

This section describes how to obtain documentation and technical support.

Obtaining Documentation
Visit http://support.huawei.com and choose Data Communication > Product > Router > Prodcut Type > Product Manual to obtain corresponding documentation.

You can select different values of Product Type. For example, to query the AR200-S documentation, select AR200-S.

The web site provides files in .pdf and .hdx format. You can view a single manual in web format online. Equipment users can browse the Hedex package after logging to the web site. Select the required documentation. It is recommended that you use the email address to request the equipment user name and password. If you have any questions, contact the Huawei technical personnel.

Obtaining Huawei Technical Support


If you have trouble in locating or rectifying faults during maintenance or troubleshooting by following instructions in this document, contact the Huawei customer service center (CSC) for help. l Email: support@huawei.com

You can also visit http://support.huawei.com, click Contact Us in the lower area of the page, and select the country to obtain contact information about Huawei local office.

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6 FAQs

6
This section describes the frequently asked questions about the router.

FAQs

Why Is the Power Supply Indicator Off?


The possible causes are as follows: l l l l The router is powered off. The power supply is powered off. The power cable is connected incorrectly. The power supply does not adapt to the router.

How Do I Restore Factory Settings?


Hold the RESET button for more than 5s.

CAUTION
The user-defined configurations will be lost when you restore factory settings.

What Are the Default Configurations?


The default configurations are as follows: l l The management IP address is 192.168.1.1/24, which is allocated to VLANIF 1. All LAN ports belong to VLAN 1. A super administrator is provided, which is a level-3 user with the user name and password as admin. You can log in as the admin user using Telnet.

What Can I Do If I Forget the User Name or Password?


Perform one of the following operations: l Restore factory settings. The default user name and password are admin. The user-defined configurations will be lost when factory settings are restored.
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6 FAQs

Log in to the router through the console port and run the display current-configuration command to check the user-defined authentication mode. Table 6-1 Follow-up Procedure Password Mode Plain-text password Follow-up Procedure Obtain the user name and password in the display current-configuration command output.
local-user admin password simple admin

The preceding information shows that the user name is admin and the password is admin.
local-user admin service-type telnet

Telnet users must use the user name admin and password admin to log in to the router. Cipher-text password Configure a new password matching the user name. You can use the new user name and password to log in to the router.
# local-user huawei password ciper N`C55QK<`=/ Q=^Q`MAF4<1!! local-user huawei service-type telnet #

In the preceding example, the user names of the Telnet users are huawei and their passwords are in cipher text. Run the following commands to set the passwords of the huawei users to huawei.
<Huawei> system-view [huawei] aaa [huawei-aaa] local-user huawei password simple huawei [huawei-aaa] quit

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