RAN10 KPI Troubleshooting Guide 20090306 A V1.0

RAN10 KPI Troubleshooting Guide
INTERNAL
BOM Code Intended udience #e$ rt!ent %MT& M inten nce nd #e'elo$!ent #e$ rt!ent
Product N !e Product "ersion #ocu!ent "ersion
RAN10 KPI Troubleshooting Guide "100R010 "1(0

Pre$ red b) Re'ie0ed b) Re'ie0ed b) A$$ro'ed b) KPI Te ! o* the %MT& M inten nce #e$ rt!ent # te # te # te # te +00,-.-/
Huawei Technologies Co., td.

All rights reser!ed +00,-0.-0/
+01.-1+-+1
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INTERNAL
Re!ision Histor"
Version "1(0 "1(0 Date +00,-1-+0 +00,-.-/ Description The dr *t 0 s co!$lete( The docu!ent 0 s re'ised( Author &hen 3ue$ing4 5i n 6in4 nd 7u 3 n0en &hen 3ue$ing4 5i n 6in4 nd 7u 3 n0en
+01.-1+-+1
2u 0ei Con*identi l
P ge + o* 1.+
8igures
Contents
1(1 Proble! #iscussion(((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((11 1(+ N rro0ing the &co$e(((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((11 1(. Loc9ing the &cen rio((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((1+ 1(1 #ri'e Test On &ite(((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((1+ 1(: Re$roducing the Mirroring En'iron!ent(((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((1+ 1(/ Proble! 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Method((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((111 ;(11 Node B Con*igur tion &cri$t((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((11: ;(11(1 Pur$ose((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((11: ;(11(+ In*or! tion to Be Collected((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((11: ;(11(. Method((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((11: ;(1+ Node B C2R(((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((11; ;(1+(1 Pur$ose((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((11; ;(1+(+ In*or! tion to Be Collected((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((11; ;(1+(. Method((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((11; ;(1. Node B Al r!(((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((11= ;(1.(1 Pur$ose((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((11= ;(1.(+ In*or! tion to Be Collected((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((11= ;(1.(. Method((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((11= ;(11 Node B C#T(((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((1+0 ;(11(1 Pur$ose((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((1+0 ;(11(+ In*or! tion to Be Collected((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((1+0 ;(11(. Method((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((1+0 ;(1: Chec9ing 7hether An) Neighboring Cells re not Con*igured ((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((1+. ;(1:(1 En bling C ll Tr ce *or Missing Neighboring Cell #etection Tr cing (((((((((((((((((((((((((((((((((((((((((((((((((((1+. ;(1:(+ &to$$ing the MNC#T(((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((1+; ;(1:(. Re$orting the Missing Neighboring Cell Mess ge(((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((1+; ;(1/ &o*t 8 ilure o* #&P(((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((1.0 ;(1; Ter!in l Troubleshooting(((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((1.+
+01.-1+-+1
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8igures
Figures
Impact of the PS service upon the RTWP when some neighboring cells are not configure !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"# Impact of the CS service upon the RTWP when the neighboring cell is not configure !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! "$ Satellite map of the %TS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"& Trace RTWP waveform!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"&
Change in the number of subscribers of the cell!!!!!!!!!!!!!!!!!!!!!!!!!!!!"' Signal (ualit) of neighboring cells!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"* Impact of the burst of a large number of RRC connection re(uests upon the RTWP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"+ Cell au it message!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ", Cell signal (ualit)!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!*, -easurement report!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!*, CI. offset parameter!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!*/ Relation between RSCP fa ing an 0c12# fa ing!!!!!!!!!!!!!!!!!!!!!!!!!!!!+$
Comparison of han over parameters!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!++ Flow on CS inter3RAT han over out of &4!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!,# Relocation Re(uire Relocation Comman message!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!,& message!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!,'
5an over Re(uest AC6 message!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!,* Flow on CS han over3in!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!,7 Signaling of CS inter3RAT han over3in!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!,/ Relocation8Re(uest message!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!/# Flow on PS inter3RAT han over out of!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!/$ Flow on 9A:1RA: after the :0 accesses the "4 cell!!!!!!!!!!!!!!!!!!!!!!!!/&
+01.-1+-+1 2u 0ei Con*identi l P ge / o* 1.+
8igures
;uer)ing the wor<area of the %A- !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!/+ 0=porting the C5R log >b) running the C.9 9.4 comman ?!!!!!!!!!!!!/7 T)pes of ob@ects to be trace !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!/, I.S Tracing -oreInfo ialog bo=!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!//
ialog bo=!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$##
T)pe of trace ob@ect!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$#$ Configuration page of CDT parameters!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$#" Configuration page of IFTS parameters!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$#& Configuration page of user3plane tracing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$#' Configuration page of performance monitoring!!!!!!!!!!!!!!!!!!!!!!!!!!!!$#* :u interface tracing !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$#+ Iub interface tracing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$#7 Iur interface tracing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$#, ;uer)ing the DSP co e of the C2!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$#/ Configuring the ;PST port!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$$# Connecting the e(uipment ports!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$$# 0nabling log tracing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$$$ Real3time performance monitoring!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$$" 2C script configuration!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$$" 0=porting the operation log b) running the 0AP 9.4 comman !!!!!$$& Alarm bo= of the 9-T!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$$' 0=porting the alarms!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$$* 0=porting the 2o e% configuration file through the -"###!!!!!!!!!!!$$+ Data Config File Transfer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$$+ FTP uploa !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$$7 Setting the C5R level of the 2o e%!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$$, 2o e% C5R reporting switch!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$$, ;uer)ing the alarm information!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$$/ Saving the alarm information!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$$/ Alarm bo= of the 2o e% 9-T!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$"#
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-o if)ing the properties of the monitor items of the 2o e% CDT! !$"$ 0nabling CDT tracing of the 2o e% cells!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$"$ %asic setting!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! $"" Setting other monitor items!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$"" 0nabling call trace to chec< whether an) neighboring cells are not configure !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! $"' Configuration interface of intra3fre(uenc) -2CDT!!!!!!!!!!!!!!!!!!!!!!!$"' -2CDT win ow!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$"* Intra3fre(uenc) measurement control after the intra3fre(uenc) -2CDT is enable !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$"* Configuration interface of inter3fre(uenc) -2CDT!!!!!!!!!!!!!!!!!!!!!!!$"+ Configuration interface of inter3RAT -2CDT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$"7 -essage tracing for the missing intra3fre(uenc) neighboring cells !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! $", Reporte message about the missing intra3fre(uenc) neighboring cells!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! $", -essage tracing for the missing inter3fre(uenc) neighboring cells !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! $"/ Reporte message about the missing inter3fre(uenc) neighboring cells!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! $"/ -essage about the missing inter3RAT neighboring cell!!!!!!!!!!!!!!!!!$&# Anal)Bing the soft failure of the DSP through the C5R log!!!!!!!!!!!!$&$ Resetting the DSP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$&$ Anal)Bing the special :0ID through the C5R log!!!!!!!!!!!!!!!!!!!!!!!!!!$&"
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T bles
Tables
In icators relate to RRC setup failure !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$*
Cell traffic countCAnal)sis of power congestion!!!!!!!!!!!!!!!!!!!!!!!!!!!!$+ 2umber of top congeste cells !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!""
In icator of cell C0 congestion!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"/ 2umber of C0s consume 2umber of C0s consume b) the DC5 service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&# b) the 5S:PA service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&$
Anal)sis of cell co e congestion in icators !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&' Anal)sis of transmission congestion in icators !!!!!!!!!!!!!!!!!!!!!!!!!!!!!&* In icators of CS RA% setup failure!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!'& In icators of PS RA% setup failure!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!'' In icators of PS R% setup failure!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!'7 Flow on R% setup failure because of invali -o els of the <nown :0s that have invali In icators relate In icators relate configuration !!!!!!!!!!!!!', configuration!!!!!!!!!!!!!!!',
to soft han over failure !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!** to inter3fre(uenc) har han over failure !!!!!!!!!!!+"
Inter3fre(uenc) han over failure !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!+' CS call rop rate !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!+' 0c threshol !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!+/
Re(uirements for the 0cIo an Re(uirements of IP3base In icators relate In icators relate In icators relate In icators relate In icators relate
+01.-1+-+1
networ<ing for the transmission (ualit) 7$ rop!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!7" rop!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!7&
to CS call to PS call
to CS inter3RAT han over3out failure !!!!!!!!!!!!!!!!!,$ to CS inter3RAT han over3in failure !!!!!!!!!!!!!!!!!!!,, to PS inter3RAT han over3out failure !!!!!!!!!!!!!!!!!/"
2u 0ei Con*identi l P ge , o* 1.+
T bles
+01.-1+-+1
2u 0ei Con*identi l
P ge 10 o* 1.+
INTERNAL
The docu!ent describes the troubleshooting !ethods *or the KPI-rel ted $roble!s in the co!!erci l 7C#MA net0or9s4 thus $ro'iding re*erence *or the net0or9 ! inten nce $ersonnel(
Anal)sis -etho olog) of 6PI3 Relate Problems
$!$ Problem Discussion

I* the custo!er4 net0or9 $l nning $ersonnel4 or custo!er ser'ice $ersonnel re$ort so!e KPI-rel ted $roble!s4 )ou need to collect the rel ted in*or! tion nd underst nd the $roble!s nd needs o* the *ield $ersonnel( It is i!$ort nt to 9no0 the b c9ground o* the $roble!s4 es$eci ll) the KPI-rel ted $roble!s th t occur in co!!erci l net0or9s( 3ou need to collect !ore in*or! tion bout the $roble!s b) $hone nd b) E! il( 8irstl)4 )ou need to scert in the urgenc) nd i!$ort nce o* the $roble!s4 thus hel$ing )ou l ) do0n $$ro$ri te !e sures( #eter!ine 0hether the $roble!s re 9no0n $roble!s ccording to the collected in*or! tion >*or eB !$le4 $roble! descri$tion nd 'ersion?( 8or the KPI-rel ted $roble!s4 )ou need to obt in the 'ersion in*or! tion *irst( &o!e $roble!s re 9no0n $roble!s or rel ted to 9no0n bugs4 0hich h 'e been n l)Ced nd sol'ed( There*ore4 the troubleshooting $ersonnel c n *irst obt in the bug in*or! tion or rele se notes o* the 'ersion to eli!in te the i!$ cts o* 9no0n $roble!s u$on the KPIs( According to the ti!e o* KPI ch nges4 deter!ine 0hether the $roble!s re c used b) net0or9 o$er tions or $ r !eter !odi*ic tions4 nd n l)Ce the i!$ cts o* net0or9 dDust!ent u$on the KPIs e!$h tic ll)(
$!" 2arrowing the Scope

A*ter underst nding the $roble!s cle rl)4 )ou c n n l)Ce the gener l KPI d t nd the KPI d t o* the to$ N cells4 co!$ re the nor! l KPI d t 0ith the bnor! l KPI d t 4 nd thus *ind out the ! in c uses th t **ect the KPIs >$er*or! nce counter?( 8or eB !$le4 i* the c ll dro$ r te incre ses4 )ou c n n l)Ce the c ll dro$ r te o* the To$ N cells nd co!$ re the nor! l KPIs o* the To$ N cells 0ith the bnor! l KPIs o* the To$ N
+01.-1+-+1 2u 0ei Con*identi l P ge 11 o* 1.+
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cells( 3ou ! ) *ind th t cell is bnor! l nd its c ll dro$ r te incre ses( B) n l)Cing the bnor! l d t o* the cell nd co!$ ring the nor! l KPIs 0ith the bnor! l KPIs4 )ou c n deter!ine 0hether the s)!$to! is the $ri! r) c use o* the $roble!( I* )es4 the KPI-rel ted $roble!s o* the net0or9 c n be *ocused on the bnor! l cells(
$!& 9oc<ing the Scenario

Kno0 the ! in scen rios th t **ect the KPIs b) n l)Cing the PC2R log( Co!$ red 0ith the $er*or! nce d t 4 the PC2R log records !ore det iled in*or! tion nd c n record the 1: $ieces o* 9e) sign ling be*ore the c ll is rele sed( B) n l)Cing the PC2R log4 )ou c n collect nd n l)Ce the eBce$tion l in*or! tion bout the KPI-rel ted $roble!s nd 9no0 the co!!on *e tures o* sign ling *lo0( B sed on the PC2R log4 )ou c n obt in the subscriber in*or! tion nd ter!in l in*or! tion4 nd thus Dudge 0hether the $roble!s re c used b) the $oor $er*or! nce o* the ter!in l o* s$eci*ic subscriber or s$eci*ic %E t)$e( I* h 'ing the $reli!in r) n l)sis $rinci$les nd results4 )ou c n re<uest the *ield $ersonnel to en ble the IO& tr cing o* the TOP cells4 thus 9no0ing the scen rios nd det ils o* the $roble!s( IO& tr cing is n e**ecti'e troubleshooting !e ns( As 9ind o* cell-le'el tr cing4 it c n tr ce the subscriber in*or! tion bout cell nd $ro'ide ! ssi'e !ounts o* in*or! tion( 2o0e'er4 it c n onl) tr ce se'er l cells nd li!ited nu!ber o* subscribers( To chie'e n o$tic l e**ect4 )ou need to h 'e $reli!in r) underst nding o* the $roble! be*ore en bling IO& tr cing( #ee$l) n l)Ce the c uses *or the KPI-rel ted $roble!s through the C2R4 s 0ell s the IO& nd PC2R( Nor! ll)4 )ou c n *ind so!e det iled intern l $rint in*or! corres$onding ti!e r nge( In nd thus n l)Ce the intern l &o*t 8 ilure o* #&P( bnor! lities through IO& tr cing nd obt in !ore tion bout the RNC b) n l)Cing the C2R in the ddition4 )ou c n ssoci te the C2R 0ith the PC2R bills bnor! l $rocess4 *or eB !$le4 0hether the $roble! is
The n l)Ced $roble! scen rios re deter!ined s the ! in scen rios th t **ect the KPIs(
$!' Drive Test .n Site

Nor! ll)4 )ou c n deter!ine the c uses th t **ect the KPIs through the $receding ste$s( I* * iling to deter!ine such c uses4 )ou need to re<uest the *ield $ersonnel to rr nge dri'e test( The eB$ense o* dri'e test is high( Be*ore conducting the dri'e test4 there*ore4 )ou need to h 'e consider ble n l)sis o* the $roble!s nd deter!ine the ! in cells or scen rios 0here the $roble!s occur( Through dri'e test4 )ou c n 9no0 the beh 'iors nd sign ling o* the %E4 0hich re 'it l to n l)Cing so!e %E-rel ted $roble!s(
$!* Repro ucing the -irroring 0nvironment

Both *ield dri'e test nd !irroring in the 25 re the !e ns to re$roduce the $roble!s( I* the $roble!s c n be re$roduced in the 254 the eB$ense is lo0er nd the $roble!s c n be
+01.-1+-+1 2u 0ei Con*identi l P ge 1+ o* 1.+
INTERNAL
n l)Ced !ore cle rl)( 2o0e'er4 it is di**icult to si!ul te the *ield scen rios >tr ns!ission st tus nd sign l st tus? in the 25( To 'eri*) the $roble!s c used b) the !odi*ic tion $ r !eters4 there*ore4 it is necess r) to re$roduce the $roble!s in the 25( I* the $roble!s occur in the eBisting net0or94 *ield dri'e test c n be re<uired usu ll)( Note th t )ou !ust h 'e $reli!in r) n l)sis o* the $roble!s be*ore re$roducing the $roble!s >unless the $roble!s re eBtre!el) urgent?( Other0ise4 the re$roduction is blind(
$!+ Problem Anal)sis an
Summar)
8irstl)4 )ou need to deter!ine 0hether the n l)Ced $roble! is the ! in in*luence * ctor o* the KPIs( This $oint is i!$ort nt4 bec use lots o* * ctors **ect the KPIs o* the net0or9( 3ou need to cle rl) n l)Ce the ! Dor * ctors th t c use the KPI ch nges or **ect the KPIs( &econdl)4 it is lso i!$ort nt to su!! riCe the $roble!s nd sh re the rel ted eB$erience ti!el)(
+01.-1+-+1
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P ge 1. o* 1.+
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"
RRC Access Success Rate >Service12on3Service?
"!$ 6PI Definition

RRC setu$ success r te E >Nu!ber o* &uccess*ul RRC &etu$s?@ >Nu!ber o* RRC Connection Atte!$ts? VS.RRC.SuccConnEstab.Rate E F RRC.SuccConnEstab.sum G @ F VS.RRC.AttConnEstab.Cell G
"!" Influence Factors

The $rocess o* RRC connection setu$ includes the *ollo0ing ste$sH 1. #. $. The %E sends the RRC Connection Re<uest !ess ge through the RAC2( The RNC sends the RRC Connection &etu$ !ess ge through the 8AC2( I* the RRC is est blished on the #C24 the %E sends the RRC Connection &etu$ CMP !ess ge through the u$lin9 dedic ted ch nnel *ter the do0nlin9 dedic ted ch nnel is set u$ nd s)nchroniCed( I* the RRC is est blished on the CC24 the %E directl) sends the RRC Connection &etu$ CMP !ess ge through the RAC2( The RRC connection setu$ * ils in the *ollo0ing scen riosH
%.
The %E sends the RRC Connection Re<uest !ess ge4 but the RNC does not recei'e the !ess ge( The RNC recei'es the RRC Connection Re<uest !ess ge sent b) the %E nd deli'ers the RRC Connection &etu$ !ess ge4 but the %E does not recei'e the RRC Connection &etu$ !ess ge( The RNC recei'es the RRC Connection Re<uest !ess ge sent b) the %E4 nd deli'ers the RRC Connection ReDect !ess ge( The %E recei'es the RRC Connection &etu$ !ess ge4 but does not send the RRC &etu$ Co!$lete !ess ge( The %E sends the RRC &etu$ Co!$lete !ess ge4 but the RNC does not recei'e the !ess ge(
+01.-1+-+1
2u 0ei Con*identi l
P ge 11 o* 1.+
INTERNAL
%su ll)4 the $roble!s rel ted to RRC setu$ success r te re *ound through the $er*or! nce counter o* the RNC or usersI co!$l ints >or dri'e test?( In the scen rio 0here the %E sends the RRC Connection Re<uest !ess ge but the RNC does not recei'e the !ess ge4 the $roble! c n be *ound onl) through usersI co!$l ints or dri'e test( In other scen rios4 the $roble! c n be *ound through the $er*or! nce counter( %su ll)4 RRC setu$ * ilure is c used b) the *ollo0ing * ctorsH

%$lin9 RAC2 #o0nlin9 co'er ge Cell reselection $ r !eter #o0nlin9 s)nchroniC tion %$lin9 s)nchroniC tion Resource congestion The e<ui$!ent is bnor! l( Resource congestion includes $o0er resource congestion4 CE resource congestion4 code resource congestion4 nd tr ns!ission resource congestion( 8or the $roble! c used b) resource congestion4 )ou need to *irst chec9 the ctu l utiliC tion o* resources nd n l)Ce the correctness o* congestion threshold nd con*igur tions( 8or the $roble! c used b) other * ctors4 the ir inter* ce o* RRC setu$ does not ! 9e n) res$onse( Gener ll)4 %% Nore$l) is the ! in $roble! th t c uses RRC connection setu$ * ilure(
"!& Anal)sis Process

1. &iscussing the Proble', Ascertaining the Proble' (ac)ground and Product *ersion, and +,cluding the I'-acts o. Known (ugs #eter!ine the ti!e t 0hich the RRC setu$ success r te decre ses se'erel)4 n l)Ce 0hether the $roble! is c used b) net0or9 dDust!ent4 nd *ocus on the i!$ cts o* net0or9 dDust!ent( Obt in the 9no0n bug in*or! tion bout the corres$onding 'ersion >)ou c n in<uire o* the rel ted cont ct $erson o* the $roduct or in<uire bout the in*or! tion bout si!il r $roble!s o* other sites?4 nd deter!ine 0hether the $roble! is 9no0n $roble!( #. Anal"/ing the 0ain 1cenarios in 2hich RRC 1etu- 3ails An l)Ce the ch nge in the c uses o* RRC ccess * ilure through the $er*or! nce counters on the RNC4 nd n l)Ce 0hich * ctor c uses the decline o* RRC setu$ success r te( T ble 1 lists the c uses o* RRC ccess * ilure de*ined b) the $er*or! nce counterH Table 1 Indic tors rel ted to RRC setu$ * ilure -easurement Item
RRC(8 ilConnEst b(Cong
Sub Items
"&(RRC(ReD(Po0er(Cong "&(RRC(ReD(%L(CE(Cong "&(RRC(ReD(#L(CE(Cong "&(RRC(ReD(Code(Cong "&(RRC(ReD(%LI%BB ndCong "&(RRC(ReD(#LI%BB ndCong
+01.-1+-+1
2u 0ei Con*identi l
P ge 1: o* 1.+
INTERNAL
-easurement Item
"&(RRC(8 ilConnEst b
Sub Items
"&(RRC(ReD(RL(8 il RRC(8 ilConnEst b(Cong "&(RRC(ReD(AAL+(8 il
RRC(8 ilConnEst b(NoRe$l)
$.
Anal"/ing the 0ain Causes o. RRC Access 3ailure &ee-l" *1.RRC.Re4.Power.Cong The RNC RRM ! 9es $o0er d!ission lgorith! decision( I* *inding the decision on u$lin9 or do0nlin9 d!ission deni l4 the RNC RRM initi tes RRC setu$ reDection( In the RAN10 or e rlier 'ersions4 the $o0er d!ission $olic) *or RRC is s *ollo0sH I* the RRC Connection Re<uest is c used b) e!ergenc) c ll4 det ch4 or registr tion4 directl) llo0 the RRC connectionJ I* the RRC Connection Re<uest is c used b) other * ctors4 Allo0 the RRC connection ccording to the OLC threshold i* the OLC is en bledJ directl) llo0 the RRC connection i* the OLC is dis bled( There*ore4 "&(RRC(ReD(Po0er(Cong occurs 0hen the OLC is en bled in the net0or9 nd net0or9 lo d is high enough to c use congestion( I* RRC setu$ success r te decre ses bec use the indic tor ' lue beco!es l rge suddenl)4 *ind the To$ N cells th t c use $o0er congestion nd then <uer) the ch nges in the ! Bi!u! RT7P >"&(M BRT7P? nd ! Bi!u! TCP >"&(M BTCP? o* the To$ N cells( I* the RT7P incre ses se'erel)4 it indic tes th t the $roble! is c used b) u$lin9 $o0er congestion( I* the TCP incre ses se'erel)4 it indic tes th t the $roble! is c used b) do0nlin9 $o0er congestion(
RT7P The RT7P incre ses *or the *ollo0ing re sonsH

K K K K K
2igh tr **ic EBtern l inter*erence &o!e neighboring cells re not con*igured( Cells re-est blish( The e<ui$!ent is bnor! l( 8or u$lin9 $o0er congestion >the RT7P incre ses?4 Dudge the c uses through the n l)sis o* $er*or! nce d t 4 nd then $ro$ose $$ro$ri te solution suggestions( T ble 1 lists the rel ted $er*or! nce counters(
Table 1 Cell tr **ic countAn l)sis o* $o0er congestion D9 RB Nu!ber

C& Erl ng
:9 "&(AMR(Ctrl(%L1+(+ "&(RB(%LCon'C&(/1 "&(RB(%LInterP&(= "&(RB(%LInterP&(1/ "&(RB(%LInterP&(.+
"&(AMR(Ctrl(#L1+(+ "&(RB(#LCon'C&(/1
P& Erl ng
"&(RB(#LInterP&(= "&(RB(#LInterP&(1/ "&(RB(#LInterP&(.+
+01.-1+-+1
2u 0ei Con*identi l
P ge 1/ o* 1.+
INTERNAL
D9 "&(RB(#LInterP&(/1 "&(RB(#LInterP&(1+= "&(RB(#LInterP&(111 "&(RB(#LInterP&(+:/ "&(RB(#LInterP&(.=1 "&(RB(#LB9gP&(= "&(RB(#LB9gP&(1/ "&(RB(#LB9gP&(.+ "&(RB(#LB9gP&(/1 "&(RB(#LB9gP&(1+= "&(RB(#LB9gP&(111 "&(RB(#LB9gP&(+:/ "&(RB(#LB9gP&(.=1 2&PA %ser Through$ut R,, P& Through$ut "&(2&#PA(%E(Me n(Cell "&(P&(Int(Kb$s(#L= "&(P&(Int(Kb$s(#L1/ "&(P&(Int(Kb$s(#L.+ "&(P&(Int(Kb$s(#L/1 "&(P&(Int(Kb$s(#L1+= "&(P&(Int(Kb$s(#L111 "&(P&(Int(Kb$s(#L+:/ "&(P&(Int(Kb$s(#L.=1 "&(P&(B9g(Kb$s(#L= "&(P&(B9g(Kb$s(#L1/ "&(P&(B9g(Kb$s(#L.+ "&(P&(B9g(Kb$s(#L/1 "&(P&(B9g(Kb$s(#L1+= "&(P&(B9g(Kb$s(#L111 "&(P&(B9g(Kb$s(#L+:/ "&(P&(B9g(Kb$s(#L.=1
:9 "&(RB(%LInterP&(/1 "&(RB(%LInterP&(1+= "&(RB(%LInterP&(111 "&(RB(%LInterP&(+:/ "&(RB(%LInterP&(.=1 "&(RB(%LB9gP&(= "&(RB(%LB9gP&(1/ "&(RB(%LB9gP&(.+ "&(RB(%LB9gP&(/1 "&(RB(%LB9gP&(1+= "&(RB(%LB9gP&(111 "&(RB(%LB9gP&(+:/ "&(RB(%LB9gP&(.=1 "&(2&%PA(%E(Me n(Cell "&(P&(Int(Kb$s(%L= "&(P&(Int(Kb$s(%L1/ "&(P&(Int(Kb$s(%L.+ "&(P&(Int(Kb$s(%L/1 "&(P&(Int(Kb$s(%L1+= "&(P&(Int(Kb$s(%L111 "&(P&(Int(Kb$s(%L+:/ "&(P&(Int(Kb$s(%L.=1 "&(P&(B9g(Kb$s(%L= "&(P&(B9g(Kb$s(%L1/ "&(P&(B9g(Kb$s(%L.+ "&(P&(B9g(Kb$s(%L/1 "&(P&(B9g(Kb$s(%L1+= "&(P&(B9g(Kb$s(%L111 "&(P&(B9g(Kb$s(%L+:/ "&(P&(B9g(Kb$s(%L.=1
+01.-1+-+1
2u 0ei Con*identi l
P ge 1; o* 1.+
INTERNAL
D9
2&PA Tr **ic
:9 "&(2&%PA(Me nChThroug h$ut "&(2&%PA(Me nChThroug h$ut(Tot lB)tes "&(Me nRT7P "&(M BRT7P "&(MinRT7P "&(RRC(AttConnEst b(Cell "&(RAB(AttEst b(AMR "&(RAB(AttEstC&(Con'(/1 "&(RAB(AttEst bP&(Cell "&(2&#PA(RAB(AttEst b "&(2&%PA(RAB(AttEst b
"&(2&#PA(Me nChThrough $ut "&(2&#PA(Me nChThrough $ut(Tot lB)tes
Po0er
"&(Me nTCP "&(M BTCP "&(MinTCP
C ll Atte!$t Ti!es
"&(RRC(AttConnEst b(Cell "&(RAB(AttEst b(AMR "&(RAB(AttEstC&(Con'(/1 "&(RAB(AttEst bP&(Cell "&(2&#PA(RAB(AttEst b "&(2&%PA(RAB(AttEst b
The *ollo0ing section describes the Dudg!ent !ethods nd solution suggestions in di**erent scen rios 0here the RT7P incre sesH
2igh tr **ic c uses the rise in the RT7P F8e turesGH

K K K K
The RT7P incre ses bnor! ll) 0hen tr **ic is bus)( The d!ission o* u$lin9 $o0er is reDected 0hen tr **ic is in $e 9 hours( The RT7P beco!es nor! l gr du ll) 0hile tr **ic decre ses( The corres$onding tr **ic is high4 th t is4 bout =0 e<ui' lent Erl ng >it ! ) not ser'e s the necess r) condition?(
FMethod o* n l)sisGH Through the $er*or! nce d t 4 n l)Ce 0hether the R7TP incre ses 0hile tr **ic incre ses( F&uggestionsGH
K K
It is reco!!ended th t TRAs should be dded in hots$ot re s( I* TRAs c nnot be dded 0ithin short $eriod4 )ou c n run the *ollo0ing co!! nd to en ble the u$lin9 L#R *unctionH Run the *ollo0ing co!! ndH A&& C+ A G512ITCH6 N(0 dcAlgo1witch78 9889 &R:1J
The L#R *unction c n relie'e the congestion c used b) high tr **ic r ther th n eli!in te the congestion( The L#R *unction s cri*ices the 5o& o* so!e users *or the ccess success r te o* the ne0 users(
EBtern l inter*erence c uses the rise in the RT7P F8e turesGH A*ter the $receding c use is eBcluded4 eBtern l inter*erence c uses the rise in the RT7P in t0o scen riosH
K
The RT7P o* cell is bnor! l t regul r inter' ls(
+01.-1+-+1
2u 0ei Con*identi l
P ge 1= o* 1.+
INTERNAL
8or the cells in n re 4 the co'er ge directions re the s !e b sic ll) nd the $roble! occurs t the s !e ti!e nd t the s !e *re<uenc)( 7hen tr **ic is lo04 the RT7P o* !ulti$le cells in the s !e re incre ses t di**erent degrees in the s !e ti!e seg!ent nd the s)!$to! l sts *or !ore th n +0 !inutes( I* tr cing the 0 'e*or! bout the bnor! l RT7P >b) en bling the RT7P tr cing t s9 o* the cells?4 )ou c n *ind th t the RT7P ' ries gentl) nd h s no re! r9 ble *luctu tion *ter the RT7P incre ses( An l)Ce the $er*or! nce d t H In n re or cell 0here RRC $o0er congestion occurs4 chec9 0hether the $roble! occurs in the s !e ti!e seg!ent( %se the !ini!u! gr nul rit) to <uer) the $er*or! nce d t ( #uring the congestion $eriod4 chec9 0hether the tr **ic o* the cell incre ses sh r$l) nd thus the RT7P incre ses bnor! ll) >eBclude the * ctor th t tr **ic incre ses?( An l)Ce the PC2R logH 8ilter out ll the bills o* RRC d!ission deni l bec use o* the RT7P congestion4 nd deter!ine the occurrence o* congestion > s det iled s to the !inute nd second?( An l)Ce the geogr $hic l distributionH 5uer) the geogr $hic l distribution in*or! tion bout the cells( I* the co'er ge directions o* the cells re the s !e4 it is $rob ble th t eBtern l inter*erence c uses the $roble!(
1)
2)
FMethod o* n l)sisGH
K
F&uggestionsGH I* the $roble! is c used b) eBtern l inter*erence4 c $ture the e'idence b) sc nning the ntenn inter* ce nd eB$l in the c use to the custo!er(
The RT7P incre ses bnor! ll) bec use so!e neighboring cells re not con*igured There re t0o such scen riosH
K K
2u 0ei neighboring cell is not con*igured( The cells o* other 'endors re not con*igured 0ith 2u 0ei neighboring cell( In such scen rios4 the RT7P incre ses bnor! ll) bec use o* the !obilit) o* subscribers( The $roble! occurs t r ndo! nd in the ti!e seg!ent during 0hich the subscribers !o'e *re<uentl)( I* the RT7P bnor! ll) incre ses !ore *re<uentl)4 RRC congestion nd ser'ice congestion occur !ore *re<uentl)( 8igure 1 sho0s the i!$ ct o* di**erent t)$es o* ser'ices u$on the RT7P o* the cells >d t sourceH The O+ in Ger! n)?( P& ser'iceH The No9i cell is not con*igured 0ith 2u 0ei neighboring cell( In the No9i cell4 the P& .=1@.=1 ser'ice is initi ted nd it is u$lo ded(
F8e turesGH
K
+01.-1+-+1
2u 0ei Con*identi l
P ge 1, o* 1.+
INTERNAL
3igure 1 I!$ ct o* the P& ser'ice u$on the RT7P 0hen so!e neighboring cells re not con*igured
AMR ser'iceH Cell1H .11 Cell+H .1+ Cell1 nd Cell+ re the intr -*re<uenc) cells( Cell .11 is not con*igured 0ith the neighbor rel tion 0ith Cell .1+(
+01.-1+-+1
2u 0ei Con*identi l
P ge +0 o* 1.+
INTERNAL
3igure # I!$ ct o* the C& ser'ice u$on the RT7P 0hen the neighboring cell is not con*igured
K K K
An l)Ce the $er*or! nce d t o* the congested cells4 nd *ind out the distribution o* occurrence ti!e o* $o0er congestion( Tr ce nd n l)Ce the RT7P nd nu!ber o* subscribers o* the cells in re l ti!e( An l)Ce 0hether the congested cells re not con*igured 0ith neighboring cells through the NA&TAR >or through the n l)sis result o* the neighboring cell con*igur tion o* the intelligent net0or9 o$ti!iC tion in the PC2R log?( Chec9 0hether n) neighboring cells re not con*igured ccording to the $receding n l)sis result nd engineering ! $ in*or! tion(
F&uggestionsGH It is reco!!ended th t the corres$onding neighbor rel tion should be con*igured( FRe*erence c seGH O+ BPCR c se 1. #uring the $eriod o* +00,-01-1+ to +00,-01-1=4 the *ollo0ing cells re se'erel) congestedH +./,04 1.,/+4 +11014 +./,/4 ./=/4 +./;=4 nd +.;01 o* Cluster %MT&L&001=L1(
+01.-1+-+1
2u 0ei Con*identi l
P ge +1 o* 1.+
INTERNAL
Table 1 Nu!ber o* to$ congested cells

CellId 23690 24104 43692 24104 23690 3686 23690 23678 43692 3686 23701 23690 23678 23690 43692 3678 23696 23945 44104 23690 23691 43685 3701 3673 3686 3696 23675 23685 23690 23696 23696 23696 43685 44104 3675 23676 23685 43678 43685 44104 23690 43676 23676 CellName 509310690S2 509311104S-2 509310692S-3 509311104S-2 509310690S2 509310686S-1 509310690S2 509310678S2 509310692S-3 509310686S-1 509310701S2 509310690S2 509310678S2 509310690S2 509310692S-3 509310678S1 509310696S2 509310945S2 509311104S-3 509310690S2 509310691S-2 509310685S3 509310701S1 509310673S1 509310686S-1 509310696S1 509310675S2 509310685S2 509310690S2 509310696S2 509310696S2 509310696S2 509310685S3 509311104S-3 509310675S1 509310676S2 509310685S2 509310678S3 509310685S3 509311104S-3 509310690S2 509310676S3 509310676S2 Time(As 2009-1-12 2009-1-19 2009-1-15 2009-1-19 2009-1-18 2009-1-16 2009-1-15 2009-1-18 2009-1-17 2009-1-16 2009-1-14 2009-1-15 2009-1-13 2009-1-15 2009-1-14 2009-1-13 2009-1-18 2009-1-12 2009-1-19 2009-1-14 2009-1-19 2009-1-12 2009-1-16 2009-1-19 2009-1-19 2009-1-17 2009-1-18 2009-1-16 2009-1-17 2009-1-17 2009-1-17 2009-1-17 2009-1-13 2009-1-19 2009-1-16 2009-1-12 2009-1-13 2009-1-13 2009-1-12 2009-1-19 2009-1-16 2009-1-18 2009-1-12 hour) 20:00:00 17:00:00 12:00:00 18:00:00 19:00:00 14:00:00 13:00:00 20:00:00 21:00:00 12:00:00 18:00:00 20:00:00 18:00:00 11:00:00 10:00:00 18:00:00 18:00:00 19:00:00 16:00:00 18:00:00 18:00:00 6:00:00 18:00:00 14:00:00 15:00:00 19:00:00 13:00:00 12:00:00 19:00:00 12:00:00 18:00:00 19:00:00 15:00:00 20:00:00 17:00:00 9:00:00 15:00:00 18:00:00 7:00:00 18:00:00 13:00:00 13:00:00 8:00:00 VS.RRC.Rej.Power.CongVS.LCC.OverCongNumULVS.LCC.OverCongTimUL 335 3 680 318 3 520 238 1 320 168 7 415 101 1 250 89 1 260 63 2 145 39 1 75 38 3 95 37 4 155 26 1 40 22 3 135 19 1 40 18 1 60 13 1 5 12 1 65 12 1 220 11 1 25 8 1 15 7 1 85 7 2 25 6 1 15 5 1 35 4 1 30 4 1 20 4 2 75 4 1 20 4 1 40 4 1 30 4 1 65 4 1 55 4 6 155 4 1 25 4 1 15 3 1 35 3 3 75 3 2 190 3 1 15 3 1 15 3 1 10 2 1 30 2 1 35 1 1 15
The s tellite ! $ o* the BT& sho0s th t No9i neighboring cell is ne rb) +./,04 1./,+4 nd +1101( There*ore4 it is sus$ected th t No9i neighboring cell h s gre t i!$ ct u$on the RT7P o* 2u 0ei BT&(
+01.-1+-+1
2u 0ei Con*identi l
P ge ++ o* 1.+
INTERNAL
3igure $ & tellite ! $ o* the BT&
#.
On the RNC 0here the Cluster is loc ted4 select the to$ +0 se'erel) congested NodeBs *or RT7P tr cing nd *ind the RT7P 0 'e*or! gener ted t the congestion ti!e( #uring the $eriod o* 1/H00 to 1;H004 )ou c n tr ce the 0 'e*or! o* Cell 11:=; bout bnor! l RT7P4 s sho0n in 8igure 1(
3igure % Tr ced RT7P 0 'e*or!
8igure : sho0s the ch nge in the nu!ber o* subscribers o* the corres$onding cell(
+01.-1+-+1
2u 0ei Con*identi l
P ge +. o* 1.+
INTERNAL
3igure ; Ch nge in the nu!ber o* subscribers o* the cell
$.
5uer) the neighboring cell con*igur tion in the con*igur tion scri$t( Cell 11:=; is con*igured 0ith No9i neighboring cellsH &ite 1;:4 &ite ;.04 nd Cell 1.1;/ o* RNC :+:( In ddition4 the sign l <u lit) in*or! tion bout No9i neighboring cells is eB$orted to the PC2R log( As result4 the RT7P o* 2u 0ei cell is r ised b) 10 dB 0hen the subscriber is in No9i cell(
+01.-1+-+1
2u 0ei Con*identi l
P ge +1 o* 1.+
INTERNAL
3igure < &ign l <u lit) o* neighboring cells
The RT7P incre ses bnor! ll) bec use cells re reest blished F8e turesGH 8or the e<ui$!ent or tr ns!ission re son4 cells re reest blished( 7hen the cells re en bled g in4 l rge nu!ber o* RRC connection re<uests re gener ted bec use o* cell reselection o'er di**erent subs)ste!s( The RT7P incre ses bnor! ll) 0ithin short $eriod bec use o* the burst o* l rge nu!ber o* RRC connection re<uests( As result4 0hen the u$lin9 $o0er d!ission lgorith! is en bled4 so!e RRC connection re<uests re reDected bec use o* $o0er congestion( I* the cell h s l rge nu!ber o* subscribers4 the rise in the RT7P ' lue l sts *or longer $eriod( As 'eri*ied in the l b4 the RT7P incre ses to n bnor! l le'el i* there re l rge nu!ber o* RRC connection re<uests( 8or det ils4 see 8igure ;(
+01.-1+-+1
2u 0ei Con*identi l
P ge +: o* 1.+
INTERNAL
3igure = I!$ ct o* the burst o* l rge nu!ber o* RRC connection re<uests u$on the RT7P
K K
7ithin t0o or three !inutes *ter cells re reest blished4 the RT7P *luctu tes continuousl)( 7hen both the d!ission lgorith! nd OLC lgorith! re en bled4 l rge nu!ber o* RRC connection re<uests 0ith the c use o* cell reselection o'er di**erent subs)ste!s re reDected nd other t)$es o* ser'ice re<uests re lso reDected( Cell reest blish!ent l r!H 5uer) the s)ste! l r!s nd chec9 0hether the *ollo0ing l r!s re gener ted in the ti!e seg!ent 0hen the RT7P incre ses bnor! ll)H %$lin9 CPRI Inter* ce Abnor! l or &AAL Lin9 %n ' il ble @ &CTP Lin9 #o0n or Cell un ' il ble An l)Ce the PC2R d t ( Po0er congestion ! inl) occurs in the ti!e seg!ent o* + to : !inutes4 nd !ore th n /0M o* the $o0er-congestion subscribers undergo cell reselection o'er di**erent subs)ste!s( F&uggestionsGH #is ble the u$lin9 d!ission lgorith! or OLC lgorith!( I* both the u$lin9 d!ission lgorith! nd OLC lgorith! re en bled4 the ccess success r te decre ses se'erel)( I* the lgorith!s re dis bled4 )ou c n 'oid the RRC connection * ilure c used b) $o0er congestion( An l)Ce the c use o* cell reest blish!ent4 nd tr) to lo0er the occurrence *re<uenc) o* cell reest blish!ent in the net0or9(
K K
The RT7P incre ses bnor! ll) bec use the e<ui$!ent is bnor! l F8e turesGH
K K K
7hen tr **ic is not high4 the RT7P o* one or t0o sites incre ses st bl) b) !ore th n 10 dB( The s)!$to! l sts *or !ore th n /0 !inutes( A*ter the RT7P incre ses4 the RT7P ' ries gentl) nd h s no re! r9 ble *luctu tion( The !ini!u! RT7P >"&(MinRT7P? l0 )s re! ins t high le'el(
+01.-1+-+1
2u 0ei Con*identi l
P ge +/ o* 1.+
INTERNAL
K K K K
An l)Ce the $er*or! nce d t ( I* cells re congested4 !e sure the MinRT7P ' lue o* the cells( 5uer) the s)ste! l r!s nd chec9 0hether there eBist n) bo rd-rel ted l r!s( Process the l r!s *irst( Tr ce the RT7P nd nu!ber o* subscribers o* the cells in re l ti!e( I* the re l-ti!e tr cing result sho0s th t the RT7P o* the cells is bnor! l continuousl) nd the nu!ber o* subscribers is s! ll4 )ou c n scert in the c use on site( I* ll the $receding c uses re eBcluded4 )ou c n sus$ect th t the $roble! is c used b) the e<ui$!ent( 3ou c n collect the rel ted in*or! tion nd sub!it the in*or! tion to the M inten nce #e$ rt!ent(
F&uggestionsGH Collect the rel ted in*or! tion ccording to the *ollo0ing chec9list4 nd s9 the RN# $ersonnel to *urther n l)Ce the $roble!( 1? TCP 2igh tr **ic Other c uses 8or do0nlin9 $o0er congestion >the TCP incre ses?4 n l)Ce the $er*or! nce d t 4 Dudge 0hether the $roble! is rel ted to the rise in tr **ic4 nd then $ro$ose $$ro$ri te solution suggestions(
The co!!erci l net0or9s do not encounter the scen rio 0here RRC d!ission * ilure is c used b) the o'erhigh TCP( Currentl)4 the troubleshooting eB$erience in the s$ect is not enough( The rel ted contents 0ill be dded subse<uentl)(
The TCP incre ses *or the *ollo0ing re sonsH

K K
*1.RRC.Re4.8 .C+.Cong> *1.RRC.Re4.& .C+.Cong The RNC RRM ! 9es d!ission lgorith! decision( The RNC RRM c n *ind the d!ission deni l bec use o* the insu**icienc) o* u$lin9 or do0nlin9 CE resources4 or the nu!ber o* RRC connection reDections bec use the NodeB returns CE Congestion 0hen the RNC deli'ers the RLL&ET%P !ess ge( 8or the RLL8 il bec use the NodeB returns CE Congestion4 the RAN10 or e rlier 'ersions h 'e the *ollo0ing de*ectsH The CE c $ bilit) o* the NodeB is constr ined b) both the license con*igur tion nd h rd0 re s$eci*ic tions( At $resent4 the NodeB re$orts I%BLINTER8ACELCELLL&3NCLNOTL&%PP nd I%BLINTER8ACELCELLL&3NCLA#6LNOTL&%PP to the RNC i* the CE Licenses re not enough( The RNC dds the t0o c use ' lues to the "&(RRC(ReD(%L(CE(Cong counter nd "&(RRC(ReD(#L(CE(Cong counter res$ecti'el)( 2o0e'er4 the NodeB re$orts RA#IOLRE&O%RCE&LNOTLA"AILABLE to the RNC i* the ctu l h rd0 re c $ bilit) >CE resource? o* the NodeB is not enough( Then4 the RNC dds the c use ' lue to the "&(RRC(ReD(RL(8 il counter r ther th n to the corres$onding CE congestion counter( 3ou c n obser'e the CE c $ bilit) re$orted b) the NodeB through the Iub NBAP sign ling(
+01.-1+-+1
2u 0ei Con*identi l
P ge +; o* 1.+
INTERNAL
3igure ? Cell udit !ess ge
The CE license con*igur tion o* the NodeB should be lo0er th n the h rd0 re c $ bilit) o* the NodeB( 7h) is the h rd0 re c $ bilit) not enough 0hen the license c $ bilit) is not congestedO The re son is s *ollo0sH In the RAN10 or e rlier 'ersions4 the NodeB re$orts the CE c $ bilit) to the RNC ccording to the st nd rd o* con*igured licenses 110M reg rdless o* the h rd0 re c $ bilit)( There*ore4 there eBists the scen rio 0here the con*igured licenses eBceed the h rd0 re c $ bilit)4 0hich is not re son ble( The subse<uent 'ersions 0ill ! 9e the *ollo0ing i!$ro'e!entsH The *ollo0ing i!$ro'e!ents re ! de on the NodeBH I* the CE Licenses re not enough4 the NodeB re$orts the *ollo0ing c use through the Iub inter* ceH CELLL&3NLNOTL&%PPH The u$lin9 CE licenses re not enough( CELLL&3NLA#6LNOTL&%PPH The do0nlin9 CE licenses re not enough( The t0o c use ' lues 9ee$ the design o* the RAN10 'ersion( I* the h rd0 re CE c $ bilit) is not enough4 the NodeB re$orts the *ollo0ing c use through the Iub inter* ceH %LLRA#IOLRE&O%RCE&LNOTLA"AILABLEH The u$lin9 h rd0 re CE c $ bilit) is not enough4 the u$lin9 logic l resources >*or eB !$le4 8PI# nd CcTrchI#? re not enough4 nd u$lin9 subscribers re lloc ted( #LLRA#IOLRE&O%RCE&LNOTLA"AILABLE: The do0nlin9 h rd0 re CE c $ bilit) is not enough4 nd the do0nlin9 logic l resources >*or eB !$le4 8PI# nd CcTrchI#? re not enough( The *ollo0ing i!$ro'e!ents re ! de on the RNCH Both CELLL&3NLNOTL&%PP nd %LLRA#IOLRE&O%RCE&LNOTLA"AILABLE re$orted b) the NodeB re considered s u$lin9 CE insu**icienc)( Both CELLL&3NLA#6LNOTL&%PP nd #LLRA#IOLRE&O%RCE&LNOTLA"AILABLE re$orted b) the NodeB re considered s do0nlin9 CE insu**icienc)( In ddition4 the ccess * ilure bec use o* the $receding *our c uses is eBcluded *ro! the "&(RRC(ReD(RL(8 il counter( It is i!$rob ble th t the NodeB re$orts RA#IOLRE&O%RCE&LNOTLA"AILABLE *or the insu**icienc) o* other resources >*or eB !$le4 h rd0 re resource?( There*ore4 )ou c n b sic ll) deter!ine th t the $roble! is c used b) the insu**icienc) o* CEs(
Bec use o* the $receding de*ects4 the nu!ber o* CE congestions is not ccur te( 7hen n l)Cing "&(RRC(ReD(%L(CE(Cong nd "&(RRC(ReD(#L(CE(Cong4 )ou lso need to consider "&(RRC(ReD(RL(8 il( The co!!on c uses o* CE congestion re s *ollo0sH
+01.-1+-+1 2u 0ei Con*identi l P ge += o* 1.+
INTERNAL
K K
2igh tr **ic The residu l CEs ! int ined b) the NodeB re not consistent 0ith those ! int ined b) the RNC( In c se o* CE congestion4 n l)Ce the to$ N congested cells through the $er*or! nce d t 4 Dudge the c uses o* CE congestion4 nd $ro$ose $$ro$ri te solution suggestions(
Table 1 Indic tor o* cell CE congestion D9 Tr **ic

C& Erl ng P& Erl ng
:9 "&(AMR(Ctrl(%L1+(+ "&(RB(%LCon'C&(/1 "&(RB(%LInterP&(= "&(RB(%LInterP&(1/ "&(RB(%LInterP&(.+ "&(RB(%LInterP&(/1 "&(RB(%LInterP&(1+= "&(RB(%LInterP&(111 "&(RB(%LInterP&(+:/ "&(RB(%LInterP&(.=1 "&(RB(%LB9gP&(= "&(RB(%LB9gP&(1/ "&(RB(%LB9gP&(.+ "&(RB(%LB9gP&(/1 "&(RB(%LB9gP&(1+= "&(RB(%LB9gP&(111 "&(RB(%LB9gP&(+:/ "&(RB(%LB9gP&(.=1 "&(2&%PA(%E(Me n(Cell "&(2&%PA(Me nChThrough $ut "&(2&%PA(Me nChThrough $ut(Tot lB)tes "&(RRC(AttConnEst b(Cell "&(RAB(AttEst b(AMR "&(RAB(AttEstC&(Con'(/1
"&(AMR(Ctrl(#L1+(+ "&(RB(#LCon'C&(/1 "&(RB(#LInterP&(= "&(RB(#LInterP&(1/ "&(RB(#LInterP&(.+ "&(RB(#LInterP&(/1 "&(RB(#LInterP&(1+= "&(RB(#LInterP&(111 "&(RB(#LInterP&(+:/ "&(RB(#LInterP&(.=1 "&(RB(#LB9gP&(= "&(RB(#LB9gP&(1/ "&(RB(#LB9gP&(.+ "&(RB(#LB9gP&(/1 "&(RB(#LB9gP&(1+= "&(RB(#LB9gP&(111 "&(RB(#LB9gP&(+:/ "&(RB(#LB9gP&(.=1
2&PA Tr **ic
"&(2&#PA(%E(Me n(Cell "&(2&#PA(Me nChThrough$ut "&(2&#PA(Me nChThrough$ut (Tot lB)tes
C ll Atte!$t Ti!es
"&(RRC(AttConnEst b(Cell "&(RAB(AttEst b(AMR "&(RAB(AttEstC&(Con'(/1
+01.-1+-+1
2u 0ei Con*identi l
P ge +, o* 1.+
INTERNAL
D9 "&(RAB(AttEst bP&(Cell "&(2&#PA(RAB(AttEst b Congestion "&(LCC(L#R(Nu!(#LCE "&(LCC(L#R(Ti!e(#LCE "&(RAB(8 ilEstPs(#LCE(Cong "&(RAB(8 ilEstCs(#LCE(Cong "&(RRC(ReD(#L(CE(Cong "&(RRC(ReD(RL(8 il CE %sed Nu!ber "&(LC(#LCredit%sed(CELL "&(LC(#LCredit%sed(CELL(M B "&(LC(#LCredit%sed(CELL(Mi n CE %sed Nu!ber NodeB Count "&(#LCE(Me n(&h red "&(#LCE(M B(&h red
:9 "&(RAB(AttEst bP&(Cell "&(2&%PA(RAB(AttEst b "&(LCC(L#R(Nu!(%LCE "&(LCC(L#R(Ti!e(%LCE "&(RAB(8 ilEstPs(%LCE(Co ng "&(RAB(8 ilEstCs(%LCE(C ong "&(RRC(ReD(%L(CE(Cong "&(RRC(ReD(RL(8 il "&(LC(%LCredit%sed(CELL "&(LC(%LCredit%sed(CELL( M B "&(LC(%LCredit%sed(CELL( Min "&(%LCE(Me n(&h red "&(%LCE(M B(&h red
T ble + lists the nu!ber o* CEs consu!ed b) di**erent ser'icesH Table # Nu!ber o* CEs consu!ed b) the #C2 ser'ice Directio n
#L %L #L %L #L %L #L %L #L %L
Sprea i ng Factor
+:/ +:/ 1+= /1 1+= /1 .+ 1/ /1 .+
2umber of C0s Consume

1 1 1 1 1 1 + . 1 1(:
Correspon ing Cre its Consume

1 + 1 + 1 + + / 1 .
T)pical Traffic Class

.(1 9bit@s &RB
1.(/ 9bit@s &RB
1+(+ 9bit@s AMR
/1 9bit@s "P
.+ 9b$s P&
+01.-1+-+1
2u 0ei Con*identi l
P ge .0 o* 1.+
INTERNAL
Directio n
#L %L #L %L #L %L
Sprea i ng Factor
.+ 1/ 1/ = = 1
2umber of C0s Consume

+ . 1 : = 10
Correspon ing Cre its Consume

+ / 1 10 = +0

/1 9bit@s P&
1+= 9bit@s P&
.=1 9bit@s P&
Table $ Nu!ber o* CEs consu!ed b) the 2&%PA ser'ice Direction Sprea ing Factor
/1 .+ 1/ = 1 + B &81 + B &8+ + B &8+ P + B &81
5S:PA Phase $
1P1P1 1P1P1(: 1P1P. 1P1P: 1P1P10 1P1P+0 Not su$$orted Not su$$orted
5S:PA Phase "

/1 9bit@s 1+= 9bit@s +:/ 9bit@s .=1 9bit@s 1(1: Mbit@s +(01 Mbit@s :(;/ Mbit@s
%L %L %L %L %L %L %L %L
1 1(: . : 10 +0 .+ 1=
The *ollo0ing section describes the Dudg!ent !ethods nd solution suggestions in di**erent scen rios o* CE congestionH
2igh tr **ic congestion c uses CE congestion F8e turesGH

K K K
The CE %sed Nu!ber is l rge4 nd $$ro ches to the license c $ bilit)( CE d!ission deni l occurs 0hen tr **ic is in $e 9 hours( CE congestion dis $$e rs gr du ll) 0hile tr **ic decre ses(
K K
An l)Ce the $er*or! nce d t o* the congested cells4 *ind the NodeB to 0hich the congested cells belong4 nd obt in the KPI counter o* ll the cells o* the NodeB( 5uer) the tot l nu!ber o* CEs consu!ed b) ll cells under the NodeB >through the $er*or! nce d t o* the RNC? nd the CE count !e sured b) the NodeB >the nu!ber o* consu!ed CEs !e sured b) the NodeB?4 nd chec9 0hether the) re ch the u$$er li!it o* CE c $ bilit) >u$lin9H license110M-%l2oCeRes'&*J do0nlin9H
2u 0ei Con*identi l P ge .1 o* 1.+
+01.-1+-+1
INTERNAL
license110M-#l2oCeCodeRes'&*?( %l2oCeRes'&* nd #l2oCeCodeRes'&* re con*igured b) the RNC MML(

K
C lcul te the nu!ber o* consu!ed CEs e<ui' lentl) through the nu!ber o* RBs o* e ch cell under the NodeB4 nd chec9 0hether the) re ch the u$$er li!it o* CE c $ bilit)( Chec9 0hether CE congestion dis $$e rs gr du ll) 0hile tr **ic >CE %sed Nu!ber4 RBs4 nd 2&PA subscribers? decre ses gr du ll)( I* ll the $receding conditions re !et4 )ou c n b sic ll) deter!ine th t high tr **ic c uses CE congestion(
F&uggestionsGH 3ou c n t 9e the *ollo0ing !e suresH

K K
I* the CE-b sed L#R *unction is not en bled in the eBisting net0or94 )ou c n consider en bling the CE L#R lgorith! to relie'e the i!$ cts o* CE congestion( I* CE-b sed L#R *unction is en bled in the eBisting net0or94 )ou c n chec9 0hether "&(LCC(L#R(Nu!(#LCE4 "&(LCC(L#R(Nu!(%LCE4 "&(LCC(L#R(Ti!e(#LCE4 nd "&(LCC(L#R(Ti!e(%LCE re ' lid ted through the *ollo0ing $er*or! nce d t ( I* the $receding indic tors do not !e sure the count nd dur tion in L#R st te4 it indic tes th t the e<ui$!ent does not enter the L#R st te( The $ossible c uses re s *ollo0sH
A?
The NodeB re$orts the CE c $ bilit) ccording to the st nd rd o* con*igured licenses 110M( I* the con*igured licenses 110M L#R threshold >%lLdrCredit&*ResThd@#lLdrCredit&*ResThd? eBceeds the h rd0 re c $ bilit) o* the NodeB4 the e<ui$!ent c n ne'er enter the L#R st te( The RNC triggers the L#R *unction b) Dudging 0hether the di**erence bet0een the CE c $ bilit) re$orted b) the NodeB >con*igured licenses 110M? nd the nu!ber o* currentl) consu!ed CEs re ches the L#R threshold( The *unctions o* the $roduct re de*ecti'e( 7hen the 2&%PA *unction is en bled in the eBisting net0or94 )ou c n en ble the d)n !ic CE *unction o* the NodeB or 2&%PA #CCC *unction i* u$lin9 CE congestion is se'ere( Note the *ollo0ing $ointsH I* )ou en ble 2&%PA #CCC4 )ou !ust con*igure 2&%PA d!ission to be b sed on MBR ccess( I* )ou en ble d)n !ic CEs o* the NodeB4 )ou !ust dis ble 2&%PA #CCC nd con*igure 2&%PA d!ission to be b sed on GBR ccess( EB$ nd the c $ cit)4 $urch se CEs4 or dd TRAs(
B?
K
A? B?
K
CE congestion is c used bec use the residu l CEs ! int ined b) the NodeB re not consistent 0ith those ! int ined b) the RNC( F8e turesGH
K K
The CE %sed Nu!ber is not high enough to re ch the license c $ bilit)( CE d!ission deni l occurs e'en i* tr **ic is not high( An l)Ce the $er*or! nce d t o* the congested cells4 *ind the NodeB to 0hich the congested cells belong4 nd obt in the $er*or! nce d t o* ll the cells o* the NodeB( 5uer) the tot l nu!ber o* CEs consu!ed b) ll cells under the NodeB nd the CE
K
+01.-1+-+1
2u 0ei Con*identi l
P ge .+ o* 1.+
INTERNAL
Count !e sured b) the NodeB4 nd chec9 0hether the) re belo0 the u$$er li!it o* CEs(
K
C lcul te the nu!ber o* consu!ed CEs e<ui' lentl) through the nu!ber o* RBs o* e ch cell under the NodeB ><uer) the nu!ber o* RBs o* e ch cell through the $er*or! nce d t 4 nd then c lcul te the nu!ber o* consu!ed CEs ccording to the CE consu!$tion rules?4 nd chec9 0hether it is belo0 the u$$er li!it o* CEs( I* ll the $receding conditions re !et4 )ou c n b sic ll) deter!ine th t the $roble! is c used bec use the residu l CEs ! int ined b) the NodeB re not consistent 0ith those ! int ined b) the RNC >the *or!er is less th n the l tter?( The $ossible c use is NodeB CE le 9 ge(
F&uggestionsGH In c se o* NodeB CE le 9 ge4 )ou need to cont ct the M inten nce #e$ rt!ent *or *urther n l)sis(
*1.RRC.Re4.R .3ail6 #uring RRC connection setu$4 the NodeB Dudges setu$ * ilure( The $ossible c use is th t the intern l resources >h rd0 re CE c $ bilit) nd logic l resource? o* the NodeB re not enough(
The h rd0 re CE c $ bilit) is not enough F8e turesGH

K K K
The CE %sed Nu!ber is l rge4 nd $$ro ches to the u$$er li!it o* CEs( In $e 9 hours4 RL ReDect occurs !ore *re<uentl)( RL ReDect beco!es nor! l gr du ll) 0hile tr **ic decre ses( An l)Ce the $er*or! nce d t o* the RL ReDect cells4 *ind the NodeB to 0hich the RL ReDect cells belong4 nd obt in the $er*or! nce d t o* ll the cells o* the NodeB( 5uer) the tot l nu!ber o* CEs consu!ed b) ll cells under the NodeB nd the CE Count !e sured b) the NodeB4 nd chec9 0hether the) $$ro ch to the u$$er li!it o* the h rd0 re CE c $ bilit) o* the NodeB( I* ll the $receding conditions re !et4 )ou c n b sic ll) deter!ine th t the $roble! is c used b) the constr int o* h rd0 re s$eci*ic tions o* the NodeB( The NodeB re$orts the CE c $ bilit) ccording to the st nd rd o* the con*igured licenses 110M reg rdless o* the h rd0 re s$eci*ic tions( I* License110M %l2oCeRes'&* or license110M #l2oCeCodeRes'&* eBceeds the h rd0 re c $ bilit) o* the NodeB4 the $roble! occurs(
K
F&uggestionsGH
K K
In the subse<uent R11 'ersion4 the h rd0 re s$eci*ic tions re t 9en into ccount 0hen the NodeB re$orts the CE c $ bilit)( Then4 the $roble! does not occur( To 'oid the $roble!4 )ou c n decre se the nu!ber o* con*igured licenses( As result4 the i!$ cts o* congestion c n be relie'ed through the L#R *unction(
Other intern l resources o* the NodeB re not enough The $rob bilit) o* occurrence is lo0( 8eed b c9 the occurrence >i* ' il ble? to the RN# de$ rt!ent *or n l)sis(
*1.RRC.Re4.Code.Cong RRC setu$ reDection is ! inl) c used b) the insu**icienc) o* code resources( In hightr **ic scen rio >*or eB !$le4 indoor !icro-cell co'er ge?4 code resources ! ) be not enough( 3ou need to eB$ nd its c $ cit)( 5uer) the *ollo0ing count ' lues nd deter!ine 0hether the $roble! is c used b) high tr **ic(
+01.-1+-+1
2u 0ei Con*identi l
P ge .. o* 1.+
INTERNAL
Table % An l)sis o* cell code congestion indic tors D9 Traffic

CS 0rlang
VS!A-R! Ctrl!D9$" !"
"&(RB(#LCon'C&(/1
P& Erl ng
"&(RB(#LInterP&(= "&(RB(#LInterP&(1/ "&(RB(#LInterP&(.+ "&(RB(#LInterP&(/1 "&(RB(#LInterP&(1+= "&(RB(#LInterP&(111 "&(RB(#LInterP&(+:/ "&(RB(#LInterP&(.=1 "&(RB(#LB9gP&(= "&(RB(#LB9gP&(1/ "&(RB(#LB9gP&(.+ "&(RB(#LB9gP&(/1 "&(RB(#LB9gP&(1+= "&(RB(#LB9gP&(111 "&(RB(#LB9gP&(+:/ "&(RB(#LB9gP&(.=1
Congestion
"&(RAB(8 ilEstPs(Code(Cong "&(RAB(8 ilEstPs(Code(Cong "&(RRC(ReD(Code(Cong
F&uggestionsGH
K
Chec9 the code setting o* the 2&#PA( The *ollo0ing con*igur tion is reco!!endedH A&& C+ H1&PA6 AllocCode0ode70anual, HsPdschCodeNu'71 J @@@ The RNC is st tic ll) con*igured 0ith one 2&P#&C2 code( 1+T 0ACH1PARA6 &@NC5&+1275P+NJ @@@ En ble the d)n !ic code s0itch o* the NodeB
EB$ nd the c $ cit)
*1.RRC.Re4.8 I8((andCong> *1.RRC.Re4.& I8((andCong RRC setu$ * ilure is ! inl) c used b) the tr ns!ission congestion on the I%B inter* ce( 3ou c n chec9 the tr **ic nd tr ns!ission con*igur tion o* the cells4 nd thus Dudge 0hether the $roble! is c used b) the insu**icienc) o* tr ns!ission
+01.-1+-+1
2u 0ei Con*identi l
P ge .1 o* 1.+
INTERNAL
resources( Table ; An l)sis o* tr ns!ission congestion indic tors D9 Congesti on "&(RRC(ReD(#LI%BB ndCong "&(RAB(8 ilEst b(C&(#LI%BB nd(Cong "&(RAB(8 ilEst b(P&(#LI%BB nd(Cong Iub b nd0idt h utilit) r tio ATM "&(AAL+PAT2(P"CLA3ER(TAB3TE& "&(5AAL+(Alloced80d(AAL+BitR te "&(5AAL+(AllocedM B80d(AAL+BitR t e(" lue IP "&(IPPAT2(IPLA3ER(TAB3TE& O&(ANI(IP(Alloced80d :9 "&(RRC(ReD(%LI%BB ndCong "&(RAB(8 ilEst b(C&( %LI%BB nd(Cong "&(RAB(8 ilEst b(P&( %LI%BB nd(Cong "&(AAL+PAT2(P"CL A3ER(RAB3TE& "&(5AAL+(AllocedB0 d(AAL+BitR te "&(5AAL+(AllocedM BB0d(AAL+BitR te(" l ue "&(IPPAT2(IPLA3ER( RAB3TE& O&(ANI(IP(AllocedB0d
The *ollo0ing section describes se'er l i!$ort nt conce$ts bout Iub d!issionH
K K
Iub b nd0idth d!ission is b sed on the lloc ted b nd0idth reg rdless o* the ctu l tr **ic( In the 'ersions l ter th n the RAN104 the b nd0idth is lloc ted *or the P& ser'ice ccording to GBR Acti'e 8 ctor( The RAN10 $ro'ides the corres$onding count indic tors *or both ctu l tr **ic nd lloc ted b nd0idth o* the Iub inter* ce4 but the) need to be con'erted( The d!ission is b sed on the P"C tr **ic consu!ed b) the user( All tr **ic needs to be con'erted to the P"C l )er( The *ollo0ing section describes se'er l i!$ort nt count indic torsH The *ollo0ing section describes the c lcul tion o* ctu l tr **ic on the Iub inter* ce b) t 9ing the do0nlin9 s n eB !$leH ATM (9b$s?H &%M ("&(AAL+PAT2(P"CLA3ER(TAB3TE&) = @ ./00 @ 1000 Me ningH Add u$ the tr **ic o* ll AAL+PAT2s o* the Iub4 nd h 'e the su! di'ided b) the ti!e4 thus obt ining the ctu l tr **ic >9b$s? The tr **ic !e sure!ent is $er*or!ed in the P"C l )er4 so it does not need to be con'erted( IP (9b$s?H &%M("&(IPPAT2(IPLA3ER(TAB3TE&? = @ ./00 @ 1000 Me ningH Add u$ the tr **ic o* ll IPPAT2s o* the Iub4 nd h 'e the su! di'ided b) the ti!e4 thus obt ining the ctu l tr **ic >9b$s? The tr **ic !e sure!ent is $er*or!ed in the IP l )er4 so it does not need to be con'erted(
+01.-1+-+1
2u 0ei Con*identi l
P ge .: o* 1.+
INTERNAL
B) t 9ing the do0nlin9 s n eB !$le4 the *ollo0ing section describes b nd0idth lloc tion o* the Iub inter* ceH ATM (9b$s?H "&(5AAL+(Alloced80d(AAL+BitR te :. @ 1= @1000 Me ningH Con'ert the lloc ted b nd0idth o* the 5 l+ dD cent $oint corres$onding to the NodeB( The con'ersion *ro! the AAL+ l )er to the P"C l )er is :.@1=( IP >9b$s?H O&(ANI(IP(Alloced80d @1000 Me ningH O&(ANI(IP(Alloced80d is the tr **ic o* the IP l )er4 so it does not need to be con'erted( Gener ll)4 the lloc ted b nd0idth should be $$roBi! te to the ctu l tr **ic( Then4 the con*igur tion o* the cti' tion * ctor is $$ro$ri te( I* there is gre t di**erence bet0een the!4 )ou c n o$ti!iCe the con*igur tion o* the cti' tion * ctor $$ro$ri tel)( I* I%B congestion c uses RRC ccess * ilure4 the re son is usu ll) th t tr **ic incre ses or the cti' tion * ctor is not con*igured re son bl)( There*ore4 )ou need to incre se the Iub b nd0idth or o$ti!iCe the con*igur tion o* the cti' tion * ctor( The *ollo0ing section gi'es the Dudg!ent !ethod nd solution suggestionsH
F8e turesGH
K
The lloc ted b nd0idth o* the Iub inter* ce is high nd is $$roBi! te to the con*igured b nd0idth( Me sure the ctu l tr **ic nd lloc ted b nd0idth > 'er ge ' lue $er hour? o* the Iub inter* ce through the $er*or! nce d t ( I* the lloc ted b nd0idth is high nd is $$roBi! te to the con*igured tr ns!ission b nd0idth4 the tr ns!ission b nd0idth ! ) be congested( I* the ctu l tr **ic is $$roBi! te to the lloc ted b nd0idth4 it indic tes th t high tr **ic c uses tr ns!ission congestion( The *irst consider tion is to eB$ nd the c $ cit) nd incre se the b nd0idth o* the Iub inter* ce( I* the ctu l tr **ic is lo0 but the lloc ted b nd0idth is high4 it indic tes th t the $roble! is c used b) the in $$ro$ri te setting o* the cti' tion * ctor( 3ou c n reduce the cti' tion * ctor $$ro$ri tel)( R ise the tr ns!ission utiliC tion( Other $ossible o$ti!iC tion !e ns re to !odi*) the ser'ice GBR nd !odi*) the 8P !ode into the &ilent !ode( 2o0e'er4 the t0o !e ns re not reco!!ended(
K
F&uggestionsGH
K
*1.RRC.Re4.AA #.3ail6 The AAL+ P th setu$ * ils on the Iub inter* ce bec use the tr ns!ission is bnor! l( &uch setu$ * ilure does not *re<uentl) occur in the eBisting net0or9( I* such c use le ds to KPI deterior tion4 *eed b c9 the $roble! to the RN# de$ rt!ent(
RRC.3ailConn+stab.NoRe-l" There re the *ollo0ing Nore$l) scen riosH

K K
%u Nore$l) is c used b) cell reselection o'er di**erent subs)ste!s( The RNC recei'es the RRC Connection Re<uest !ess ge sent b) the %E nd deli'ers the RRC Connection &etu$ !ess ge4 but the %E does not recei'e the RRC Connection &etu$ !ess ge >eBcluding the $ rt o* cell reselection o'er di**erent subs)ste!s?( The %E recei'es the RRC Connection &etu$ !ess ge4 but does not send the RRC &etu$ Co!$lete !ess ge(
+01.-1+-+1
2u 0ei Con*identi l
P ge ./ o* 1.+
INTERNAL
The %E sends the RRC &etu$ Co!$lete !ess ge4 but the RNC does not recei'e the !ess ge( It is di**icult to Dudge 0hether the %E recei'es the RRC Connection &etu$ !ess ge onl) through the C2R log or $er*or! nce d t ( To tt in de*inite result4 )ou !ust conduct dri'e test( O* course4 )ou c n tt in the $reli!in r) n l)sis result through the C2R log or $er*or! nce d t be*ore conducting the dri'e test( The *ollo0ing section describes the Dudg!ent !ethods nd solution suggestions in di**erent scen riosH
%u Nore$l) is c used b) cell reselection o'er di**erent subs)ste!s F8e turesGH

K K
In the PC2R log4 )ou c n *ind th t there eBists the ccess success log ne rb) the $oint o* ccess * ilure ti!e o* the s !e subscriber( The n l)sis d t o* Ger! n)Is O+ nd &$ inIs "#8 sho0s th t the $ rt ccounts *or bout 10M o* tot l RRC ccess * ilure count(
FMethod o* n l)sisGH As instructed in the *ollo0ing o$er tion guide4 )ou c n directl) obt in the count nd $ro$ortion o* cell reselections o'er di**erent subs)ste!s( The o$er tion re! ins )et to be tt ched here( The o$er tion guide h s been $re$ red 0ell4 but its siCe is l rge( Altern ti'el)4 n l)Ce the $roble! s *ollo0sH 8or RRC ccess * ilure recorded in the PC2R log4 )ou c n deter!ine th t the $roble! is c used b) cell reselection o'er di**erent subs)ste!s under the *ollo0ing circu!st ncesH
K K
The l st ccess o* the corres$onding subscriber is nor! l The RL Rele se ti!e is l ter th n the ti!e o* the current ccess * ilure( The neBt ccess o* the corres$onding subscriber is nor! l4 The di**erence bet0een the ti!e o* the neBt nor! l ccess nd the ti!e o* the current ccess * ilure is less th n >N.00P1? T.004
Altern ti'el)4
K K
The cell o* ccess * ilure nd the cell o* ccess success re not in the s !e subs)ste!( F&uggestionsGH
K K
In the RNC RAN11 0:04 the RRC ccess * ilure c used b) cell reselection o'er di**erent subs)ste!s is not considered s %% Nore$l)( Pro'ide cl ri*ic tion re$ort *or the custo!er4 thus eB$l ining the i!$ cts o* cell reselection o'er di**erent subs)ste!s nd eBcluding such i!$ cts(
The RNC recei'es the RRC Connection Re<uest !ess ge sent b) the %E nd deli'ers the RRC Connection &etu$ !ess ge4 but the RNC does not recei'e the RRC &etu$ Co!$lete !ess ge( FMethod o* n l)sisGH
K K
8irst eBclude the RRC ccess * ilure c used b) cell reselection o'er di**erent subs)ste!s through the PC2R log( I* %% Nore$l) is not c used b) cell reselection o'er di**erent subs)ste!s4 discri!in te the *ollo0ing scen rios nd then n l)Ce the $roble! dee$l)H The RNC recei'es the RRC Connection Re<uest !ess ge sent b) the %E nd deli'ers the RRC Connection &etu$ !ess ge4 but the %E does not recei'e the RRC Connection &etu$ !ess ge >eBcluding the $ rt o* cell reselection o'er di**erent subs)ste!s?( The %E recei'es the RRC Connection &etu$ !ess ge4 but does not send the RRC
+01.-1+-+1
2u 0ei Con*identi l
P ge .; o* 1.+
INTERNAL
&etu$ Co!$lete !ess ge(

K
The %E sends the RRC &etu$ Co!$lete !ess ge4 but the RNC does not recei'e the !ess ge( 8or det ils bout the Dudg!ent !ethods nd solution suggestions4 see the *ollo0ing section( 2o0e'er4 the !ost direct !ethod is to conduct dri'e test nd ! 9e sign ling n l)sis( There*ore4 the F*e turesG in the *ollo0ing section de*ine se'er l co!!on Dudg!ent criteri 4 0hich re not bsolute(
The RNC recei'es the RRC Connection Re<uest !ess ge sent b) the %E nd deli'ers the RRC Connection &etu$ !ess ge4 but the RNC does not recei'e the !ess ge >eBcluding the $ rt o* cell reselection o'er di**erent subs)ste!s?( F8e turesGH Through the IO&4 )ou c n *ind th t the RRC Connection &etu$ !ess ge is sent re$e tedl) on the %% inter* ce >b sed on the N.00?( The $ossible c uses re s *ollo0sH
K K K
The 8AC2 co'er ge is $oor( The cell selection nd reselection $ r !eters re not set re son bl)( The e<ui$!ent is bnor! l or $ c9ets re lost during the tr ns!ission( An l)Ce the EC@N0 in*or! tion re$orted b) the %E in the RRC Connection Re<uest !ess ge >)ou c n obt in the EC@N0 in*or! tion through the PC2R log?( I* the EC@N0 ' lue is lo0er th n 1+ dB >the de* ult ' lue?4 it indic tes th t the $roble! is c used b) $oor co'er ge( I* the !onitoring set in the RRC Connection Re<uest !ess ge cont ins better cells4 it indic tes th t the $roble! ! ) be c used b) cell reselection( I* the EC@N0 re$orted b) the %E in the RRC Connection Re<uest !ess ge is higher th n ; dB4 it indic tes th t the e<ui$!ent is bnor! l or $ c9ets re lost during the tr ns!ission >0hich seldo! occurs?( I* the $roble! is c used b) $oor co'er ge4 )ou c n t 9e $$ro$ri te !e sures to enh nce the co'er ge4 *or eB !$le4 dd sites to *ill the blind s$ots nd dDust the engineering $ r !eters( I* )ou c nnot enh nce the co'er ge4 )ou c n r ise the RAC2 $o0er $$ro$ri tel)( #uring the dDust!ent4 )ou need to consider the PCPIC2 EC@Io co'er ge o* the eBisting net0or9( 8or eB !$le4 i* the $ilot Ec@Io in the co'er ge re is higher th n -1+ dB *ter net0or9 o$ti!iC tion4 )ou c n ensure the ccess success r te o* the %E t the .G idle st te s long s the ! tching $ro$ortion o* the $o0er o* $ublic ch nnels is con*igured to ensure th t the Ec@Io is higher th n -1+ dB( I* the %E is reselected to the G&M 0hen the $ilot Ec@Io is lo0er th n -1+ dB4 )ou c n ensure the RRC setu$ success r te o* the %E in 0e 9sign l co'er ge re *ter cell reselection o'er di**erent subs)ste!s s long s the ! tching $ro$ortion o* the $o0er o* $ublic ch nnels is con*igured to ensure th t the Ec@Io is higher th n -11 dB( I* the cell selection nd reselection $ r !eters re not set re son bl)4 )ou c n !odi*) such $ r !eters to r ise the s$eed o* cell selection nd reselection( I* the EC@N0 ' lue is ide l but the RRC Connection &etu$ !ess ge is not recei'ed4 *eed b c9 the s)!$to! to the RN# de$ rt!ent(
K
K K
F&uggestionsGH
K
K K
+01.-1+-+1
2u 0ei Con*identi l
P ge .= o* 1.+
INTERNAL
The RRC CONNECTION &ET%P !ess ge is c rried b) the 8AC2( The %E sends the RRC CONNECTION RE5%E&T !ess ge through the RAC2 *ter the $re !ble o* the PRAC2 is recei'ed t the %TRAN side nd the $o0er o* the $re !ble is used s the bench! r9( The tr ns!it $o0er o* the $re !ble c n incre se continuousl) until the %E recei'es res$onse >restricted b) the ! Bi!u! count o* $re !ble retr ns!issions?( In so!e $oor-co'er ge re s4 the i!b l nce ! ) occur bet0een the RAC2 co'er ge nd 8AC2 co'er ge( As result4 the RRC setu$ re<uest sent b) the %E c n be recei'ed t the %TRAN side4 but the %E c nnot recei'e the RRC Connection &etu$ sent b) the RNC(
The %E recei'es the RRC Connection &etu$ !ess ge4 but does not send the RRC &etu$ Co!$lete !ess ge( F8e turesGH
K
Through the IO&4 )ou c n *ind th t the RRC Connection &etu$ !ess ge is sent in*re<uentl) on the %% inter* ce nd th t the sending count does not re ch the count s s$eci*ied b) the N.00( I* RRC ccess is b sed on the #C24 )ou do not *ind the RL Restore !ess ge on the Iub inter* ce( I* RRC ccess is b sed on the #C24 )ou c n *ind th t the tr ns!it $o0er o* the %E is lo0( I* both *e ture 1 nd *e ture + >or *e ture .? re ' il ble4 it is $rob ble th t the %E recei'es the RRC Connection &etu$ !ess ge but does not send the RRC &etu$ Co!$lete !ess ge( I* RRC ccess is b sed on the CC2 nd *e ture 1 $$e rs4 it is $rob ble th t the %E recei'es the RRC Connection &etu$ !ess ge but does not send the RRC &etu$ Co!$lete !ess ge or th t the %E sends the RRC &etu$ Co!$lete !ess ge but the RNC does not recei'e the !ess ge( The $ossible c uses re s *ollo0sH
K K
K K
#o0nlin9 s)nchroniC tion * ils( The %E is bnor! l( I* the RRC &etu$ Co!$lete !ess ge is sent through the #C24 the %E does not send the RRC &etu$ Co!$lete sign ling on the u$lin9 unless the do0nlin9 is s)nchroniCed in ccord nce 0ith the descri$tion o* &)nchroniC tion $rocedure A in $rocedure A >The %E sh ll not tr ns!it on u$lin9 until higher l )ers consider the do0nlin9 $h)sic l ch nnel est blished?( &ection +:(+11 gi'es the *ollo0ing descri$tionH The %E est blishes do0nlin9 chi$ nd *r !e s)nchroniC tion o* #PCC24 using the P-CCPC2 ti!ing nd ti!ing o**set in*or! tion noti*ied *ro! %TRAN( 8r !e s)nchroniC tion c n be con*ir!ed using the *r !e s)nchroniC tion 0ord( There*ore4 i* the %E c nnot s)nchroniCe the $h)sic l do0nlin9 ch nnel4 the c use ! ) be rel ted to the $o0er o* $ublic ch nnels or the $o0er o* initi l do0nlin9 #PCC2( The $o0er o* $ublic ch nnels is deter!ined 0hen the cells re con*igured( EBce$t the $o0er o* the PCPIC24 the $o0er o* other ch nnels is rel ti'e to th t o* the PCPIC2( The $o0er o* the do0nlin9 #PCC2 is in*or!ed to the NodeB b) the RNC 0hen the RL &ET%P RE5 !ess ge is sent( The $o0er is esti! ted b) using the o$en-loo$ $o0er lgorith!( The *or!ul is s *ollo0sH
Initial PTx =
> Eb @ N o ? DL R
CPICH L Tx L power PtxTotal Q > E c @ N o ? CPICH
re*ers to the do0nlin9 orthogon liC tion * ctor4 nd >Ec@No?c$ich re*ers to the co'er ge st tus t the %E loc tion( In ddition to b) guess4 )ou c n lso Dudge 0hether the do0nlin9 is s)nchroniCed b) the TPC recei'ed b) the %E nd tr ns!it $o0er o* the %E( &ection +:(+11 gi'es
+01.-1+-+1
2u 0ei Con*identi l
P ge ., o* 1.+
INTERNAL
the *ollo0ing descri$tionH %TRAN sh ll st rt the tr ns!ission o* the do0nlin9 #PCC2 nd ! ) st rt the tr ns!ission o* #P#C2 i* n) d t is to be tr ns!itted( The initi l do0nlin9 #PCC2 tr ns!it $o0er is set b) higher l )ers( #o0nlin9 TPC co!! nds re gener ted s described in :(1(+(+(1(+( There*ore4 the do0nlin9 #PCC2 $o0er is tr ns!itted *ter the RL is est blished( In ccord nce 0ith the $receding descri$tion4 the P ttern o* the do0nlin9 TPC co!! nd 0ord is to insert one S1T *ter the n S01Ts( The n is in*or!ed to the NodeB b) the RNC 0hen cells re est blished( The $ r !eter n !e is #lT$cP ttern01Count( I* the %E c n resol'e the do0nlin9 #PCC24 e+nP1 slots c n r ise the $o0er b) 1 dB until the NodeB Dudges th t the u$lin9 ch nnel is s)nchroniCed( I* the do0nlin9 is s)nchroniCed4 the tr ns!it $o0er o* the %E should incre se *ro! the !ini!u! ' lue to high ' lue 0ithin 1 second( I* the %E does not sho0 the s)!bol th t the tr ns!it $o0er incre ses4 )ou c n b sic ll) deter!ine th t the $h)sic l do0nlin9 ch nnel o* the %E is not s)nchroniCed(
I* the %E c n nor! ll) recei'e the u$lin9 TPC nd r ise the $o0er ccording to TPC4 )ou c n deter!ine th t the %E is bnor! l( FMethod o* n l)sisGH
K
Chec9 0hether the tr ns!it $o0er o* the %E incre ses till the ! Bi!u! ' lue( I* the tr ns!it $o0er does not incre se4 it indic tes th t the do0nlin9 is not s)nchroniCed( I* the do0nlin9 $o0er o* the %E incre ses but the RRC &etu$ Co!$lete !ess ge is not on the u$lin94 it indic tes th t the %E is bnor! l( I* the do0nlin9 is not s)nchroniCed4 )ou c n r ise the $o0er o* the PCPIC2 or r ise the initi l tr ns!it $o0er o* the do0nlin9 #PC2( 2o0e'er4 the RNC does not $ro'ide $ r !eter *or controlling the initi l tr ns!it $o0er o* the do0nlin9 #PC2 se$ r tel)4 but c n onl) control the !ini!u! tr ns!it $o0er o* the #PC2( B) con*iguring the !ini!u! tr ns!it $o0er $ r !eter o* the #PC24 )ou c n control its initi l tr ns!it $o0er( It is i!$rob ble th t the %E is bnor! l( I* the %E is re ll) bnor! l4 )ou c n $ro'ide cl ri*ic tion re$ort or in<uire the IOT bout the rel ted test results(
F&uggestionsGH
K
The %E sends the RRC &etu$ Co!$lete !ess ge4 but the RNC does not recei'e the !ess ge( F8e turesGH
K
Through the IO&4 )ou c n *ind th t the RRC Connection &etu$ !ess ge is sent in*re<uentl) on the %% inter* ce nd th t the sending count does not re ch the count s s$eci*ied b) the N.00( I* RRC ccess is b sed on the #C24 )ou c n *ind the RL Restore !ess ge on the Iub inter* ce( I* RRC ccess is b sed on the CC24 the RAC2 h s lots o* bit errors( I* both *e ture 1 nd *e ture + >or *e ture .? re ' il ble4 it is $rob ble th t the %E sends the RRC &etu$ Co!$lete !ess ge but the RNC does not recei'e the !ess ge(
K K
The $ossible c uses re s *ollo0sH

K K K
The RAC2 h s bit errors( %$lin9 s)nchroniC tion * ils( P c9ets re lost during the tr ns!ission( I* RRC ccess is b sed on the CC24 it is $ossible th t the RAC2 h s bit errors( 3ou
K
+01.-1+-+1
2u 0ei Con*identi l
P ge 10 o* 1.+
INTERNAL
c n chec9 the "&(%LBler(P&Nrt(R ch= nd "&(Me nRT7P ' lues( I* "&(%LBler(P&Nrt(R ch= or "&(Me nRT7P is high4 it is $ossible th t the RT7P inter*erence on the u$lin9 c uses the bit errors on the RAC2 nd thus the RNC c nnot recei'e the RRC &etu$ Co!$lete !ess ge correctl)(
K
I* RRC ccess is b sed on the #C24 it is $ossible th t the u$lin9 is not s)nchroniCed( 3ou c n chec9 0hether the RL Restore Indic tion is ' il ble on the Iub inter* ce( I* not4 it is $ossible th t the initi l tr ns!it $o0er o* the dedic ted u$lin9 ch nnel is rel ti'el) lo0( I* the RL Restore !ess ge is ' il ble but the RNC c nnot recei'e the RRC &etu$ Co!$lete !ess ge correctl)4 it is $ossible th t $ c9ets re lost during the tr ns!ission or the e<ui$!ent is bnor! l( 3ou need to *eed b c9 the s)!$to! to the RN# de$ rt!ent( I* the RAC2 h s bit errors nd the RT7P is eBtre!el) high4 eli!in te the u$lin9 inter*erence ccording to the RT7P Chec9 List( I* the $roble! is c used b) the * ilure o* u$lin9 s)nchroniC tion4 the tr ns!it $o0er o* the %E incre ses b) controlling the initi l u$lin9 $o0er4 0hich occurs i!$rob bl)( The occurrence o* such $roble! c n r ise the Const nt " lue o* the dedic ted ch nnel4 thus r ising the initi l tr ns!it $o0er o* the u$lin9 #PCC2 o* the %E( In ddition4 the $roble! is rel ted to the setting o* the initi l t rget ' lue o* the u$lin9 &IR4 0hich h s gre t i!$ ct on the initi l u$lin9 s)nchroniC tion t the ti!e o* initi l lin9 est blish!ent( I* the $ r !eter is set to n eBtre!el) l rge ' lue4 o'erhigh u$lin9 inter*erence ! ) be c used to the lin9 initi ll) est blished *or the %E( I* the $ r !eter is set to n eBtre!el) s! ll ' lue4 the ti!e o* u$lin9 s)nchroniC tion is $rolonged nd e'en initi l s)nchroniC tion * ils( The $ r !eter is n RNC-le'el $ r !eter nd h s gre t i!$ ct on net0or9 $er*or! nce( There*ore4 )ou need to !odi*) the $ r !eter 0ith c ution(
F&uggestionsGH
K K
The RRC CONNECTION &ET%P COMPLETE !ess ge is sent through the #PC24 nd the %E c lcul tes the initi l $o0er o* the u$lin9 #PCC2 ccording to the recei'ed IEU#PCC2LPo0erLo**setU nd !e sured CPIC2LR&CP ' lue( #PCC2LIniti lL$o0er E #PCC2LPo0erLo**set - CPIC2LR&CP #PCC2LPo0erLo**set is e<u l to Pri! r) CPIC2 #L TA Po0er P %L Inter*erence P Const nt " lue( The Const nt " lue $ r !eter c n be con*igured on the b c9ground( I* the Const nt " lue $ r !eter is set to n eBtre!el) lo0 ' lue4 it is $ossible th t the tr ns!it $o0er o* the %E is not enough 0hen the %E sends the RRC CONNECTION &ET%P COMPLETE !ess ge( 2o0e'er4 the $roble! usu ll) does not occur under the current de* ult $ r !eter setting >in the "1.C0.B1:1 'ersion4 the de* ult ' lue is -+0?(
K
I* the RL Restore !ess ge is recei'ed but the RRC &etu$ Co!$lete !ess ge is not ' il ble4 it is $ossible th t $ c9ets re lost during the tr ns!ission or the e<ui$!ent is bnor! l( 3ou need to *eed b c9 the s)!$to! to the RN# de$ rt!ent(
"!' 9ist of Problem Information

Checkl i st f or KPI Troubl eshoot i ng- 2. 4 . xl s
+01.-1+-+1
2u 0ei Con*identi l
P ge 11 o* 1.+
INTERNAL
&
RA% Access Success Rate >A-R1PS1VP15SPA?
&!$ 6PI Definition

RAB setu$ success r te E >RAB setu$ success count?@>RAB tte!$t count?
VS.RA!.SuccEstabCS.A"R.Cell.Rate # $VS.RA!.SuccEstab.A"R% & $VS.RA!.AttEstab.A"R% VS.RA!.SuccEstabPS.Cell.Rate # ' $VS.RA!.SuccEstabPS.Con(% ) $VS.RA!.SuccEstabPS.Str% ) $VS.RA!.SuccEstabPS.Inter% ) $VS.RA!.SuccEstabPS.!*+% ,&' $VS.RA!.AttEstabPS.Con(% ) $VS.RA!.AttEstabPS.Str% ) $VS.RA!.AttEstabPS.Inter% ) $VS.RA!.AttEstabPS.!*+% ,
&!" Influence Factors

The $rocess o* RAB connection setu$ includes the *ollo0ing ste$sH 1( +( .( 1( The CN sends the RAB A&&IGNMENT RE5%E&T !ess ge to the RNC through the I% inter* ce( A*ter recei'ing the RAB A&&IGNMENT RE5%E&T !ess ge4 the RNC deter!ines th t it needs to est blish ne0 RAB( The RNC *irst $er*or!s resource d!ission( I* resource d!ission * ils4 the RNC returns the RAB A&&IGNMENT RE&PON&E !ess ge to the CN( I* resource d!ission is success*ul4 the RNC sends the RA#IO BEARER &ET%P !ess ge to the %E( I* the r dio be rer setu$ * ils4 the %E returns the RA#IO BEARER &ET%P 8AIL%RE !ess ge to the RNC( I* recei'ing the RA#IO BEARER &ET%P 8AIL%RE !ess ge or no res$onse4 the RNC returns the RAB A&&IGNMENT RE&PON&E !ess ge to the CN( RAB setu$ * ils under the *ollo0ing scen riosH
The RNC recei'es the RAB A&&IGNMENT RE5%E&T !ess ge4 nd the d!ission o* code4 CE or $o0er resource * ils( The RNC recei'es the RAB A&&IGNMENT RE5%E&T !ess ge( The d!ission o* s)ste! resources >*or eB !$le4 the !e!or)? * ils( A*ter recei'ing the RAB A&&IGNMENT RE5%E&T !ess ge4 the RNC sends the
+01.-1+-+1
2u 0ei Con*identi l
P ge 1+ o* 1.+
INTERNAL
RA#IO BEARER &ET%P !ess ge to the %E4 but does not recei'e the RA#IO BEARER &ET%P COMPLETE !ess ge sent b) the %E(
A*ter recei'ing the RAB A&&IGNMENT RE5%E&T !ess ge4 the RNC sends the RA#IO BEARER &ET%P !ess ge to the %E nd recei'es the RA#IO BEARER &ET%P 8AIL%RE !ess ge sent b) the %E( %su ll)4 RAB setu$ * ilure is c used b) the *ollo0ing * ctorsH Resource congestion #o0nlin9 co'er ge #o0nlin9 s)nchroniC tion %$lin9 s)nchroniC tion The e<ui$!ent is bnor! l( RAB $ r !eters unsu$$orted Resource congestion includes $o0er resource congestion4 CE resource congestion4 code resource congestion4 nd tr ns!ission resource congestion( 8or the $roble! c used resource congestion4 )ou need to *irst chec9 the ctu l utiliC tion o* resources4 nd n l)Ce the correctness o* congestion threshold nd con*igur tions( The $roble!s rel ted to do0nlin9 co'er ge nd do0nlin9 s)nchroniC tion ! inl) occur 0hen RAB setu$ * ils under the #R# scen rios(
&!& Anal)sis Process

1. &iscussing the Proble', Ascertaining the Proble' (ac)ground and Product *ersion, and +,cluding the I'-acts o. Known (ugs As9 the *ield $ersonnel to *eed b c9 the rel ted in*or! tion4 obt in the 9no0n bug in*or! tion bout the corres$onding 'ersion >)ou c n in<uire o* the rel ted cont ct $erson o* the $roduct or in<uire bout the in*or! tion bout si!il r $roble!s o* other sites?4 nd deter!ine 0hether the $roble! is 9no0n $roble!( #eter!ine the ti!e t 0hich the RAB setu$ success r te is ch nged4 n l)Ce 0hether the $roble! is c used b) net0or9 dDust!ent4 nd *ocus on the i!$ cts o* net0or9 dDust!ent( #. Narrowing the Anal"sis 1co-e, Anal"/ing 2hether the Proble' 5ccurs in 5nl" 5ne or Two Cells, and Anal"/ing 2hether the To- N Cells are Re-resentati!e An l)Ce the ch nge o* the c uses o* RAB ccess * ilure through the $er*or! nce counters on the RNC4 nd n l)Ce 0hich * ctor c uses the decline o* RAB setu$ success r te( Table 1 Indic tors o* C& RAB setu$ * ilure -easurement Item
9evel $
Sub Items
9evel "
Sub Items
9evel &
Sub Items
9evel '
"&(RAB(8 ilEstCs(Po0er(Cong "&(RAB(8 ilEstCs(Code(Cong "&(RAB(8 ilEst b(C&(#LI%BB nd(Cong "&(RAB(8 ilEst b(C&(%LI%BB nd(Cong
+01.-1+-+1
2u 0ei Con*identi l
P ge 1. o* 1.+
INTERNAL
-easurement Item
9evel $ "&(RAB(8 ilEst bC&(RNL
Sub Items
9evel " "&(RAB(8 ilEstC&(%ns$
Sub Items
9evel & "&(RAB(8 ilEst bC&(Cong
Sub Items
9evel '
"&(RAB(8 ilEstCs(%LCE(Cong "&(RAB(8 ilEstCs(#LCE(Cong
"&(RAB(8 ilEst bC&(%ns$(Other "&(RAB(8 ilEstC&(RIP8 il "&(RAB(8 ilEstC&(Relo "&(RAB(8 ilEst bC&(RNL(Other "&(RAB(8 ilEst bC&(TNL "&(RAB(8 ilEst bC&(other(CELL
Table # Indic tors o* P& RAB setu$ * ilure -easurement Item

9evel $ "&(RAB(8 ilEstP&(%ns$ "&(RAB(8 ilEstP&(RNL "&(RAB(8 ilEstPs(Po0er(Cong "&(RAB(8 ilEstPs(Code(Cong "&(RAB(8 ilEst b(P&(#LI%BB nd(Cong "&(RAB(8 ilEst b(P&(%LI%BB nd(Cong "&(RAB(8 ilEstPs(%LCE(Cong "&(RAB(8 ilEstPs(#LCE(Cong "&(RAB(8 ilEst bP&(%ns$(Other "&(RAB(8 ilEstP&(RIP8 il "&(RAB(8 ilEstP&(P r "&(RAB(8 ilEstP&(Relo "&(RAB(8lEstP&(RNL(Other "&(RAB(8 ilEstP&(TNL "&(RAB(8 ilEstP&(NResA' il
Sub Items 9evel

"
Sub Items 9evel &
+01.-1+-+1
2u 0ei Con*identi l
P ge 11 o* 1.+
INTERNAL
"&(RAB(8 ilEst bP&(Other(Cell
$.
Anal"/ing the Causes o. RA( 3ailure &ee-l" *1.RA(.3ail+stCs.Power.Cong >*1.RA(.3ail+stPs.Power.Cong The RNC RRM $er*or!s $o0er d!ission lgorith! decision( I* *inding the decision on u$lin9 or do0nlin9 d!ission deni l4 the RNC RRM initi tes RAB setu$ reDection( Po0er congestion occurs 0hen the $o0er d!ission s0itch is en bled >b) running the A&& C+ A G512ITCH6A co!! nd? nd net0or9 lo d is high( I* RAB setu$ success r te decre ses bec use the indic tor ' lue beco!es l rge suddenl)4 *ind the To$ N cells th t c use $o0er congestion nd then <uer) the ch nges o* the ! Bi!u! RT7P >"&(M BRT7P? nd ! Bi!u! TCP >"&(M BTCP? o* the TOP N cells( I* the RT7P incre ses se'erel)4 it indic tes th t the $roble! is c used b) u$lin9 $o0er congestion( I* the TCP incre ses se'erel)4 it indic tes th t the $roble! is c used b) do0nlin9 $o0er congestion(
8or det ils bout the c uses o* the rise in the RT7P nd TCP4 Dudg!ent !ethods4 nd solution suggestions4 see the section An l)Cing the M in C uses o* RRC Access 8 ilure #ee$l) *1.RA(.3ail+stCs.8 C+.Cong>*1.RA(.3ail+stCs.& C+.Cong > *1.RA(.3ail+stPs.8 C+.Cong> *1.RA(.3ail+stPs.& C+.Cong The RNC RRM ! 9es ccess lgorith! decision( The RNC RRM c n *ind the d!ission deni l bec use o* the insu**icienc) o* u$lin9 or do0nlin9 CE resources4 or the count o* RAB reDections bec use the NodeB returns CE Congestion 0hen the RNC deli'ers the RLL&ET%P !ess ge( The co!!on c uses o* CE congestion re s *ollo0sH
K K
2igh tr **ic The residu l CEs ! int ined b) the NodeB re not consistent 0ith those ! int ined b) the RNC( 8or det ils bout the n l)sis !ethods nd solution suggestions4 see the section "&(RRC(ReD(%L(CE(Cong@ "&(RRC(ReD(#L(CE(Cong( 8or det ils bout the n l)sis !ethods nd solution suggestions4 see the
*1.RA(.3ail+stCs.Code.Cong >*1.RA(.3ail+stPs.Code.Cong RAB setu$ reDection is ! inl) c used b) the insu**icienc) o* code resources( In high-tr **ic scen rio >*or eB !$le4 indoor !icro-cell co'er ge?4 code resources ! ) be not enough( 3ou need to eB$ nd its c $ cit)( 5uer) T ble 1 to deter!ine 0hether the $roble! is c used b) high tr **ic( F&uggestionsGH
K
Chec9 the code setting o* the 2&#PA( The *ollo0ing con*igur tion is reco!!endedH A&& C+ H1&PA6 AllocCode0ode70anual, HsPdschCodeNu'71 J @@@ The RNC is st tic ll) con*igured 0ith one 2&P#&C2 code( 1+T 0ACH1PARA6 &@NC5&+1275P+NJ @@@ En ble the d)n !ic code s0itch o* the NodeB
EB$ nd the c $ cit)
*1.RA(.3ail+stab.C1.& I8((and.Cong>*1.RA(.3ail+stab.C1.8 I8((and.Co ng>*1.RA(.3ail+stab.P1.& I8((and.Cong>*1.RA(.3ail+stab.P1.8 I8((and. Cong RRC setu$ * ilure is ! inl) c used b) the tr ns!ission congestion on the I%B inter* ce( 3ou c n chec9 the tr **ic nd tr ns!ission con*igur tion o* the cells4 nd thus Dudge 0hether the $roble! is c used b) the insu**icienc) o* tr ns!ission
+01.-1+-+1
2u 0ei Con*identi l
P ge 1: o* 1.+
INTERNAL
resources( 8or det ils bout the rel ted counts4 see T ble :( 8or det ils bout the n l)sis !ethods nd solution suggestions4 see the section "&(RRC(ReD(%LI%BB ndCong@ "&(RRC(ReD(#LI%BB ndCong(
*1.RA(.3ail+stabC1.8ns-.5ther> *1.RA(.3ail+stabP1.8ns-.5ther The RAB setu$ * ilure here includes the *ollo0ing * ilureH
K K
The 5o& $ r !eters re<uire the RNC not to su$$ort RAB setu$( RRM d!ission * ils( The RAB setu$ * ilure here does not include the * ilure bec use o* CE congestion4 code congestion4 Iub congestion4 or $o0er congestion( The co!!on c use is s *ollo0sH The insu**icienc) o* NodeB resources le ds to the RL Rec*g * ilure( Through the IO& tr cing o* the to$ N cells4 )ou c n Dudge 0hether the RL Rec*g 8 il on the Iub inter* ce is c used b) SRA#IOLRE&O%RCE&LNOTLA"AILABLET( The insu**icienc) o* resources includes the insu**icienc) o* CE h rd0 re resources nd other resources(
The CE 2 rd0 re Resources re not Enough F8e turesGH

K K K K
The CE %sed Nu!ber is l rge4 nd $$ro ches to the u$$er li!it o* CEs( In $e 9 hours4 %ns$(Other occurs !ore *re<uentl)( %ns$(Other beco!es nor! l gr du ll) 0hile tr **ic decre ses( Chec9 the sign ling on the Iub inter* ce4 nd deter!ine 0hether RL Rec*g 8 il is c used b) SRA#IOLRE&O%RCE&LNOTLA"AILABLET( An l)Ce the $er*or! nce d t o* the %ns$(Other cells4 *ind the NodeB to 0hich the %ns$(Other cells belong4 nd obt in the $er*or! nce d t o* ll the cells o* the NodeB( 5uer) the tot l nu!ber o* CEs consu!ed b) ll cells under the NodeB nd the CE Count !e sured b) the NodeB4 nd chec9 0hether the) $$ro ch to the u$$er li!it o* the h rd0 re CE c $ bilit) o* the NodeB( I* ll the $receding conditions re !et4 )ou c n b sic ll) deter!ine th t the $roble! is c used b) the constr int o* h rd0 re s$eci*ic tions o* the NodeB( The NodeB re$orts the CE c $ bilit) ccording to the st nd rd o* the con*igured licenses 110M reg rdless o* the h rd0 re s$eci*ic tions( I* License110M %l2oCeRes'&* or license110M #l2oCeCodeRes'&* eBceeds the h rd0 re c $ bilit) o* the NodeB4 the $roble! occurs(
K
F&uggestionsGH
K K
In the subse<uent R11 'ersion4 the h rd0 re s$eci*ic tions re t 9en into ccount 0hen the NodeB re$orts the CE c $ bilit)( Then4 the $roble! does not occur( To 'oid the $roble!4 )ou c n decre se the nu!ber o* con*igured licenses( As result4 the i!$ cts o* congestion c n be relie'ed through the L#R *unction(
%ns$(Other 8 ilure C used b) other 8 ctors Collect the IO& in*or! tion bout the $er*or! nce d t 4 C2R4 nd to$ N cells4 nd return the in*or! tion to the RN# de$ rt!ent *or n l)sis(
*1.RA(.3ail+stC1.RIP3ail> *1.RA(.3ail+stP1.RIP3ail 7hen the RNC sends the RAB A&&IGNMENT RE&PON&E !ess ge bout RAB ssign!ent * ilure to the CN4 the indic tor is !e sured in the best cell o* the %E i* the * ilure c use ' lue is S8 ilure in the R dio Inter* ce ProcedureT(
+01.-1+-+1
2u 0ei Con*identi l
P ge 1/ o* 1.+
INTERNAL
7hen n l)Cing such * ilure4 )ou need to consider the c use o* RB setu$ * ilure4 nd n l)Ce the c use o* RIP8 il !ore dee$l)( T ble 1 lists the rel ted counts( Table 1 Indic tors o* P& RB setu$ * ilure -easurement Item
"&(8 ilRB&etu$(C*g%nsu$ "&(8 ilRB&etu$(Ph)Ch8 il "&(8 ilRB&etu$(Cell%$d "&(8 ilRB&etu$(IncC*g "&(8 ilRB&etu$(NoRe$l)
Description Con*igur tion unsu$$orted Ph)sic l ch nnel * ilure Cell u$d te occurred In' lid con*igur tion No re$l)
The *ollo0ing section describes the Dudg!ent !ethods nd solution suggestions in di**erent RIP8 il scen riosH
"&(8 ilRB&etu$(C*g%nsu$ In the RB setu$ $h se4 the %E returns the RB setu$ * ilure !ess ge( The c use ' lue is SCon*igur tion unsu$$ortedT( %su ll)4 the * ilure is ! inl) c used bec use the %E c $ bilit) does not su$$ort RB setu$( 8or eB !$le4 the %E recei'es the RB setu$ re<uest *or the "P ser'ice >the "P is c lling or c lled? 0hen the %E is using the 1+=Kb$s do0nlin9 d t ser'ice( Most ter!in ls do not su$$ort the concurrent "P ser'ice nd high-s$eed P& ser'ice on the do0nlin9( There*ore4 the %E directl) returns the RB setu$ * ilure !ess ge4 nd the c use ' lue is Sunsu$$orted con*igur tionT( I* such * ilures incre se or the * ilure is the ! in * ctor th t **ects the RAB ccess success r te4 )ou c n n l)Ce the distribution o* the %Es th t undergo the * ilure ccording to the PC2R nd deter!ine 0hether the * ilure *ocuses on s$eci*ic subscribers( I* )es4 it indic tes th t the $er*or! nce o* the %Es is de*ecti'e(
"&(8 ilRB&etu$(Ph)Ch8 il In the RB setu$ $h se4 the %E returns the RB setu$ * ilure !ess ge nd the c use ' lue is SPh)sic l ch nnel * ilureT( A*ter the %E recei'es the RB &ET%P !ess ge4 the do0nlin9 #P#C2 c nnot be s)nchroniCed( 8or det ils bout the s)nchroniC tionrel ted $roble!s4 see the section RRC(8 ilConnEst b(NoRe$l)( The *ollo0ing section describes the o$ti!iC tion !e suresH I* the do0nlin9 is not s)nchroniCed4 )ou c n r ise the $o0er o* the PCPIC2 or r ise the initi l tr ns!it $o0er o* the do0nlin9 #PC2( 2o0e'er4 the RNC does not $ro'ide $ r !eter *or controlling the initi l tr ns!it $o0er o* the do0nlin9 #PC2 se$ r tel)4 but c n onl) control the !ini!u! tr ns!it $o0er o* the #PC2( B) con*iguring the !ini!u! tr ns!it $o0er $ r !eter o* the #PC24 )ou c n control its initi l tr ns!it $o0er(
"&(8 ilRB&etu$(Cell%$d At $resent4 the custo!er h s not encountered the RAB ccess * ilure bec use o* the c use( In c se o* such * ilure4 return the $roble! to the RN# de$ rt!ent *or n l)sis(
"&(8 ilRB&etu$(IncC*g In the RB setu$ $h se4 the %E returns the RB setu$ * ilure !ess ge( The c use ' lue is SIn' lid Con*igur tionT( I* such * ilures incre se or the * ilure is the ! in * ctor th t **ects the RAB ccess success r te4 )ou c n n l)Ce the distribution o* the %Es th t undergo the * ilure ccording to the PC2R( The current n l)sis sho0s th t so!e ter!in ls re$ort the RB setu$ * ilure bec use o* Sin' lid Con*igur tionT incorrectl) in
+01.-1+-+1
2u 0ei Con*identi l
P ge 1; o* 1.+
INTERNAL
the *ollo0ing s$eci*ic *lo0sH A*ter recei'ing the RB &ET%P !ess ge nd be*ore returning the RB &ET%P COMPLETE !ess ge4 the %E returns the RRCLRBL&ET%PL8AIL >in' lid Con*igur tion? !ess ge to the RNC i* recei'ing the RRCL#LL#IRLTRAN&8 >#isconnect? !ess ge( 8or det ils4 see the *ollo0ing *igure( Table # 8lo0 on RB setu$ * ilure bec use o* in' lid con*igur tion
On the I% inter* ce4 the scen rio is Nor! l Rele se nd the * ilure c nnot be considered s RAB ccess * ilure4 s sho0n in the *ollo0ing *igure(
Table $ Models o* the 9no0n %Es th t h 'e in' lid con*igur tion I-0I>I-SI? .:1;0=01(1+,0:.(0>+/+0;.,.;1:1;/=? .:1:,/0+(1+11+0(0>+/+0;1,;0;.;1:0? .:.1+;01(/1,1;0(0>+/+0;1,0:0=/,10? :0 TDP0 K=00C@K=00i 7==0i K=00C@K=00i Pro uce b) &on)Ericsson &on)Ericsson &on)Ericsson
+01.-1+-+1
2u 0ei Con*identi l
P ge 1= o* 1.+
INTERNAL
"&(8 ilRB&etu$(NoRe$l) In the RB setu$ $h se4 the RNC deli'ers the RB &ET%P !ess ge4 but does not recei'e n) res$onse( There*ore4 the RNC considers th t RB setu$ * ils( The ! in c uses re s *ollo0sH
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The do0nlin9 &RB1 is bnor! l4 so the %E does not recei'e the RB &ET%P !ess ge( The RNC RLC is reset or Rb&etu$Rs$T!r ti!es out( The %E recei'es the RB &ET%P !ess ge nd returns the RB &ET%P COMPLETE !ess ge( 2o0e'er4 the NodeB c nnot de!odul te the RB &ET%P COMPLETE !ess ge bec use the u$lin9 &RB+ is bnor! l(
I* the %E recei'es the RB &ET%P !ess ge but the do0nlin9 c nnot be s)nchroniCed4 the %E returns the RB &ET%P 8AIL%RE !ess ge 0ith the c use ' lue o* SPh)sic l ch nnel * ilureT( In this c se4 the setu$ * ilure is considered s "&(8 ilRB&etu$(Ph)Ch8 il r ther th n "&(8 ilRB&etu$(NoRe$l)(
The *ollo0ing section describes the Dudg!ent !ethods nd solution suggestions in di**erent scen riosH 3ou need to *irst tr ce the I8T&(L+ #ATA Re$ort Ti!erE100s) o* to$ N cells( 3ou c n tr ce bnor! l sign ling( Through sign ling n l)sis4 chec9 0hether the u$lin9 &RB+ o* the %E sends ne0 d t $ c9ets *ter the RB &ET%P !ess ge is deli'ered( I* )es4 )ou c n thin9 th t the %E recei'es the RB &ET%P !ess ge nd returns the RB &ET%P COMPLETE !ess ge( I* the u$lin9 or do0nlin9 BER is high4 )ou c n n l)Ce 0hether the $roble! is rel ted to the #C2 cti' tion ti!e4 th t is4 0hether the cti' tion ti!e o* the %E is not consistent 0ith th t o* the NodeB >noteH The $roble! occurs in onl) &on) EricssonIs %Es?( The $ri! r) c use is th t there eBists inter*erence on the u$lin9 or the do0nlin9 co'er ge is $oor( Es$eci ll) in the double-TRA #R# scen rio4 the EC@N0 di**erence bet0een TRAs is gre t bec use o* the i!b l nce o* co'er ge bet0een c rriers( I* ll the c ses o* RB setu$ ti!eout occur in the #R# scen rio4 )ou c n r ise the ccess success r te b) o$ti!iCing the #R# $ r !eters nd controlling the #R# occurrence *re<uenc)( I* both TRAs su$$ort R,,@2&PA4 )ou c n o$ti!iCe the #R# $ r !eters b) using the #R# lgorith! b sed on lo d b l nce(
K K K K K
En ble the #R# lgorith! s0itch *or the 2&#PA ser'ice >Ldb#R#&0itch2&#PA? R ise the #R# o**set *or the 2&#PA ser'ice >Ldb#R#O**set2&#PA? Lo0er the #R# $o0er re! inder threshold *or the 2&#PA ser'ice >Ldb#R#Lo dRe! inThd2&#PA? Modi*) the $ r !eter TIMERPOLL o* the RLC l )er >to the o$ti!iCed ' lueH 1+0? to incre se the &RB retr ns!ission o$$ortunities R ise the #R# EcNo threshold(
*1.RA(.3ail+stC1.Relo> *1.RA(.3ail+stC1.Relo 7hile initi ting the !igr tion4 the RNC recei'es the RAT &ET%P Re<uest !ess ge( The RNC does not $rocess the re<uest( The $roble! is c used b) *lo0 e!bed!ent nd occurs i!$rob bl)( It is rel ted to the ti!e se<uence o* subscriber beh 'iors( The $roble! is usu ll) controlled in the core net0or9(
*1.RA(.3ail+stabC1.TN >*1.RA(.3ail+stP1.TN RAB setu$ * ils bec use o* the * ilure o* tr ns!ission est blish!ent( The $roble! occurs i!$rob bl)( I* the $roble! occurs4 collect the $er*or! nce d t 4 C2R log4 nd IO& in*or! tion bout the to$ N cells nd return the in*or! tion to the RN# de$ rt!ent *or n l)sis(
+01.-1+-+1
2u 0ei Con*identi l
P ge 1, o* 1.+
INTERNAL
*1.RA(.3ail+stP1.Par The RNC considers th t the $ r !eters deli'ered b) the core net0or9 re in' lid( The $roble! occurs i!$rob bl)( I* the $roble! occurs4 tr ce the IO& d t o* the to$ N cells nd return the d t to the RN# de$ rt!ent *or n l)Cing the det iled RAB setu$ in*or! tion(
5ther I* )ou *ind the incre se in the * ilures bec use o* "&(RAB(8lEstP&(RNL(Other4 "&(RAB(8 ilEst bP&(Other(Cell4 "&(RAB(8 ilEst bC&(RNL(Other4 nd "&(RAB(8 ilEst bC&(other(CELL4 collect the $er*or! nce d t 4 C2R log4 nd IO& d t o* to$ N cells nd return the in*or! tion to the RN# de$ rt!ent *or n l)sis(
&!' 9ist of Problem Information

Checkl i st f or KPI Troubl eshoot i ng- . 4 . xl s
+01.-1+-+1
2u 0ei Con*identi l
P ge :0 o* 1.+
INTERNAL
'
5an over Success Rate >S5.155.?
In n ctu l co!!erci l net0or94 the h ndo'er-rel ted $roble!s re closel) rel ted to c ll dro$( In !ost c ses4 h ndo'er * ilure le ds to c ll dro$( There*ore4 the ch $ter describes the c ll dro$ c used b) h ndo'er in the sections bout h ndo'er success r te( Ch $ter / onl) describes the c ll dro$ th t is not c used b) h ndo'er * ilure( B) the h ndo'er scen rio4 h ndo'er is c tegoriCed into so*t h ndo'er >so*ter h ndo'er?4 intr -*re<uenc) h rd h ndo'er4 inter-*re<uenc) h rd h ndo'er4 nd inter-RAT h ndo'er( B) the h ndo'er ser'ice4 h ndo'er is c tegoriCed into C& >AMR nd "P?4 P& R004 2&#PA4 nd 2&%PA( The ch $ter c tegoriCes h ndo'er b) the h ndo'er scen rio4 nd describes the success r te o* so*t h ndo'er nd inter-*re<uenc) h rd h ndo'er( Intr -*re<uenc) so*t h ndo'er seldo! occurs( Intr -*re<uenc) h rd h ndo'er onl) occurs 0hen so*t h ndo'er is not su$$orted4 *or eB !$leH

2 ndo'er bet0een RNC intr -*re<uenc) cells 0hen no Iur inter* ce is ' il ble The Iur inter* ce is ' il ble but the Iur inter* ce resources re not enough 2 ndo'er bec use o* the control o* the r te threshold o* the P& ser'ice o* the cells The inter-RAT intero$er tions in'ol'e the intero$er tions bet0een the %MT&4 G&M4 nd CN( There*ore4 Ch $ter ; gi'es descri$tion se$ r tel)(
'!$ Problems Relate Success Rate

'!$!$ 6PI Definition
to Soft 5an over
The *ollo0ing section de*ines the so*t h ndo'er success r te4 thus l )ing b sis *or the n l)sis o* so*t h ndo'er success r te( 1. 1o.t Hando!er 1uccess Rate o. C1 1er!ice and P1 RBB 1er!ice VS.SH-.Success.Cell.Rate E > FSH-.SuccRLA../ESi.eG P FSH-.SuccRLDel/ESi.eG ?@> FSH-.AttRLA../ESi.eG P FSH-.AttRLDel/ESi.eG ? #.
+01.-1+-+1
Change 1uccess Rate o. H1&PA 1er!ing Cell

2u 0ei Con*identi l P ge :1 o* 1.+
INTERNAL
VS.HSDPA.Ser(CellC0+.Succ.Rate E FVS.HSDPA.SH-.CellC0+.Succ-utG @ FVS.HSDPA.SH-.CellC0+.Att-utG $. Change 1uccess Rate o. H18PA 1er!ing Cell VS.HS/PA.SH-.Ser(CellC0+.Succ.Ratio E FVS.HS/PA.SH-.Ser(CellC0+.SuccG @ FVS.HS/PA.SH-.Ser(CellC0+.AttG
'!$!" Influence Factors

The *ollo0ing * ctors **ect the so*t h ndo'er success r teH 1. 1o'e Neighboring Cells are not Con.igured #uring the initi l o$ti!iC tion4 c ll dro$ is ! inl) c used bec use so!e neighboring cells re not con*igured( 8or the intr -*re<uenc) neighboring cells4 )ou c n chec9 0hether intr -*re<uenc) neighboring cells re not con*igured b) using the *ollo0ing !ethodsH Method 1H Obser'e the EcIo in*or! tion bout the cti'e set recorded b) the %E nd the Best &er'er EcIo in*or! tion recorded b) the &c nner be*ore c ll dro$( I* the EcIo recorded b) the %E is $oor but the Best &er'er EcIo recorded b) the &c nner is ide l4 chec9 0hether the Best &er'er scr !bling code recorded b) the &c nner $$e rs in the l test neighboring cell list o* intr -*re<uenc) !e sure!ent control be*ore c ll dro$( I* the neighboring cell list o* intr -*re<uenc) !e sure!ent control h s no such scr !bling code4 )ou c n deter!ine th t so!e neighboring cells re not con*igured( Method +H I* the %E ccesses cell i!!edi tel) *ter c ll dro$ nd the scr !bling code o* the ccessed cell is not consistent 0ith the scr !bling code t the ti!e o* c ll dro$4 )ou c n lso sus$ect th t so!e neighboring cells re not con*igured( 3ou c n *urther n l)Ce the $roble! b) !e sure!ent control >*ind the l test intr -*re<uenc) !e sure!ent control !ess ge b) st rting *ro! the !ess ge t the c ll dro$ $osition? nd chec9 the neighboring cell list o* the !e sure!ent control !ess ge( Method .H &o!e %Es re$ort the #etected &et in*or! tion( I* the #etected &et in*or! tion cont ins the corres$onding scr !bling code in*or! tion be*ore c ll dro$4 )ou c n lso deter!ine th t so!e neighboring cells re not con*igured( C ll dro$ c n be c used i* so!e neighboring cells re not con*igured( The redund nc) o* neighboring cells lso h s i!$ cts u$on net0or9 $er*or! nce( 8or eB !$le4 the consu!$tion o* intr -*re<uenc) !e sure!ent o* the %E is incre sed nd in serious c ses4 cells c nnot be dded to neighboring cells( There*ore4 )ou lso need to sho0 concern *or the redund nc) o* neighboring cells 0hen n l)Cing the h ndo'er-rel ted $roble!s( #. Pilot Pollution %su ll)4 $ilot $ollution is de*ined s *ollo0sH There eBist o'er! n) strong $ilots t $oint4 but there is no $ri! r) $ilot th t is strong enough( There*ore4 )ou need to con*ir! the *ollo0ing contents 0hen the $ilot $ollution criteri re l id do0n(
K K K
#e*inition o* S&trong $ilotT #e*inition o* SO'er! n)T #e*inition o* Sthere is no $ri! r) $ilot th t is strong enoughT
&e.inition o. C1trong -ilotD 3ou c n deter!ine 0hether $ilot is strong $ilot ccording to its bsolute strength( 3ou c n !e sure the $ilot strength through its R&CP( I* the R&CP o* the $ilot eBceeds cert in threshold4 )ou c n deter!ine th t the $ilot is strong $ilot4 *or eB !$le4
CPICH L RSCP > T0RSCP L Absolute
+01.-1+-+1
2u 0ei Con*identi l
P ge :+ o* 1.+
INTERNAL
&e.inition o. C5!er'an"D 3ou c n Dudge 0hether there re o'er! n) $ilots t $oint through the nu!ber o* $ilots( I* the nu!ber o* $ilots t $oint eBceeds cert in threshold4 )ou c n deter!ine th t there re o'er! n) $ilots t the $oint4 *or eB !$le4
CPICH L Number > T0N

&e.inition o. Cthere is no -ri'ar" -ilot that is strong enoughD 3ou c n deter!ine 0hether there is $ri! r) $ilot strong enough ccording to the rel ti'e strength o* !ulti$le $ilots t the $oint( I* the di**erence bet0een the sign l >T0 N +1? strength o* the strongest $ilot nd the sign l strength o* the th strongest $ilot t $oint is belo0 cert in threshold4 )ou c n deter!ine th t there is no $ri! r) $ilot strong enough t the $oint4 th t is4
>CPICH L RSCP1st CPICH L RSCP>T0N + 1?t0 ? < T0RSCP L Re lati(e

I* the *ollo0ing condition is !et4 )ou c n deter!ine th t there eBists $ilot $ollution t the $ointH There re !ore th n (
T0 N $ilots th t !eet the conditionH CPICH L RSCP > T0RSCP L Absolute
>CPICH L RSCP1st CPICH L RSCP>T0N + 1?t0 ? < T0RSCP L Re lati(e

T0 = ,:.!m T0N = . T0RSCP L Re lati(e = :.! Assu!e th t RSCP L Absolute 4 4 nd 4 the criteri *or $ilot $ollution re s *ollo0sH
There re !ore th n . $ilots th t !eet the conditionH CPICH L RSCP > ,:.!m (
>CPICH L RSCP1st CPICH L RSCP1t0 ? < :.! (

I* both conditions re !et4 )ou c n deter!ine th t there eBists $ilot $ollution( $. The Para'eters o. the 1o.t Hando!er Algorith' are not 1et Correctl" 3ou c n dDust the h ndo'er lgorith! to sol'e t0o t)$es o* $roble!sH 2 ndo'er too l te nd $ing-$ong h ndo'er( 6udging *ro! the sign ling *lo04 h ndo'er too l te h s the *ollo0ing s)!$to!H 8or the C& ser'ice4 the %E does not recei'e the cti'e set u$d te !ess ge >*or intr -*re<uenc) h rd h ndo'er4 the %E does not recei'e the $h)sic l ch nnel recon*igur tion !ess ge?( The c use is s *ollo0sH The EcIo o* the source cell sign ls decre ses sh r$l) *ter the %E re$orts the !e sure!ent re$ort4 nd the %E s0itches o** the tr ns!itter bec use o* do0nlin9 out-o*-ste$ 0hen the RNC sends the cti'e set u$d te !ess geJ Dudging t the %E side4 the cti'e set u$d te !ess ge is not recei'ed( 8or the P& ser'ice4 it is $ossible th t the cti'e set u$d te !ess ge is not recei'ed or TRB reset occurs be*ore the h ndo'er( 6udging *ro! sign ls4 h ndo'er too l te h s the *ollo0ing s)!$to!sH
K K
Corner e**ectH The EcIo o* the source cell decre ses sh r$l)4 nd the EcIo o* the t rget cell incre ses sh r$l) >incre se to high ' lue suddenl)?( Pin$oint e**ectH The EcIo o* the source cell decre ses sh r$l) *or so!e ti!e nd then incre ses4 nd the EcIo o* the t rget cell incre ses sh r$l) 0ithin short $eriod( 6udging *ro! the sign ling *lo04 the %E re$orts the 1 or 1c !e sure!ent re$ort o* the neighboring cell be*ore c ll dro$ nd the RNC recei'es the !e sure!ent re$ort
+01.-1+-+1
2u 0ei Con*identi l
P ge :. o* 1.+
INTERNAL
nd deli'ers the cti'e set u$d te !ess ge4 but the %E does not recei'e the cti'e set u$d te !ess ge( Ping-$ong h ndo'er h s the *ollo0ing t0o s)!$to!sH
K
The do!in nt cell is ch nged <uic9l)H T0o or !ore cells beco!e the do!in nt cell ltern ti'el)( The do!in nt cell h s desir ble R&CP nd EcIo4 nd e ch cell cts s the do!in nt cell *or short $eriod( There is no do!in nt cellH There re !ulti$le cells4 the R&CP is nor! l4 the R&CP di**erence is not gre t bet0een the cells4 nd the EcIo o* e ch cell is $oor( 6udging *ro! the sign ling *lo04 )ou c n see the *ollo0ing s)!$to!H A*ter cell is deleted4 the 1A e'ent o* the cell is i!!edi tel) re$orted nd the cti'e set u$d te !ess ge sent b) the RNC c nnot be recei'ed4 thus c using the * ilure(
%.
The +Eui-'ent FIncluding the 8+G is Abnor'al Chec9 0hether there re bnor! l l r!s on the l r! subs)ste!4 n l)Ce the tr ced !ess ges4 nd deter!ine t 0hich ste$ so*t h ndo'er occurs in the *lo0 b) <uer)ing the * ilure !ess ge resolution( 3ou c n s9 the loc l custo!er ser'ice nd engineering $ersonnel to deter!ine 0hether the e<ui$!ent is bnor! l( Note th t the eBce$tion h ndling o* the %E or inst bilit) o* tr ns!ission <u lit) is lso co!!on * ctor th t lo0ers the h ndo'er success r te( In the l test 'ersion4 it is lso $ossible th t h ndo'er * ilure is c used b) the 'ersion <u lit)( I* the $roble! is not 9no0n $roble!4 )ou !ust s9 the RN# $ersonnel to $ rtici$ te in the n l)sis(
'!$!& Anal)sis Process

1. &iscussing the Proble', Ascertaining the Proble' (ac)ground and Product *ersion, and Ruling 5ut the Possibilit" o. Known (ugs 3ou need to *irst s9 the *ield $ersonnel to *eed b c9 the rel ted in*or! tion nd s)!$to!s o* the $roble!4 nd then obt in the in*or! tion bout the 9no0n bugs o* the corres$onding 'ersion b) in<uiring the cont ct $ersons o* the RNC nd NodeB or re*erring to the Rele se Notes( In this 0 )4 )ou c n deter!ine 0hether the $roble! is c used b) 9no0n 'ersion $roble!4 *or eB !$le4 0hether so*t h ndo'er * ilure is c used b) bnor! l $o0er control o* the 'ersion( #eter!ine the ti!e t 0hich the h ndo'er success r te is ch nged4 n l)Ce 0hether the $roble! is c used b) net0or9 dDust!ent >*or eB !$le4 dd or reloc te sites?4 nd *ocus on the i!$ cts o* net0or9 dDust!ent( 6udging *ro! the eB$eriences4 the so*t h ndo'er success r te o* ! ture co!!erci l net0or9 is b rel) deterior ted t sudden( I* the KPI is deterior ted se'erel) in ! n) re s4 the c use is usu ll) s *ollo0sH The net0or9 is ne0l) built or reloc ted4 so so!e neighboring cells re not con*igured( #uring the reloc tion4 the intero$er tions re $er*or!ed bet0een the Iur inter* ce o* the loc l RNC nd the Iur inter* ce o* the $eer RNC( There*ore4 the l test ctions $er*or!ed on the net0or9 re critic l in*or! tion( #. Narrowing &own the Anal"sis 1co-e, Anal"/ing 2hether the ow Hando!er 1uccess Rate Is Caused b" Certain Cells, and Anal"/ing the Per.or'ance data About 1o.t Hando!er 3ailure I* the $receding c uses re ruled out4 )ou need to n l)Ce the $er*or! nce d t ( The $er*or! nce d t is one o* the !ost in*or! tion sources *or net0or9 o$ti!iC tion nd lso the ! in e' lu tion criterion *or net0or9 $er*or! nce( The h ndo'er-rel ted $er*or! nce d t c n be obt ined *ro! the RNC nd cells( The RNC-oriented $er*or! nce d t c n re*lect the h ndo'er $er*or! nce o* the 0hole net0or94 nd the cell-oriented $er*or! nce d t c n hel$ )ou loc te the * ult) cells( The *lo0 o* so*t h ndo'er includes the so*t h ndo'er $re$ r tion $rocess nd so*t
+01.-1+-+1
2u 0ei Con*identi l
P ge :1 o* 1.+
INTERNAL
h ndo'er ir-inter* ce $rocess( The $re$ r tion $rocess indic tes the $rocess *ro! h ndo'er decision to co!$letion o* RL setu$( The ir-inter* ce $rocess re*ers to the u$d te $rocess o* the cti'e set( Chec9 0hether the so*t h ndo'er success r te o* the entire net0or9 nd cells in bus) hours co!$lies 0ith the st nd rd( I* not4 n l)Ce the ch nge in the h ndo'er success r te o* the cells nd in the h ndo'er * ilure count nd thus Dudge 0hether the $roble! is c used b) the $er*or! nce 0orsening o* cert in cells( An l)Ce the ch nge tendenc) o* the to$ N cells in the h ndo'er success r te nd h ndo'er * ilure count4 co!$ re the! 0ith the ch nge tendenc) o* the entire net0or9 in the h ndo'er success r te nd h ndo'er * ilure count4 nd thus Dudge 0hether the to$ N cells c n sho0 the in*or! tion bout the h ndo'er success r te in the entire net0or9( I* the to$ N cells sho0 such in*or! tion in the entire net0or94 )ou c n ddress the to$ N cells( Then4 )ou c n deter!ine the ! in c uses *or the 0orsening >or not inco!$li nce 0ith the st nd rd? o* the h ndo'er success r te4 th t is4 *ind the ! in count c use ' lue o* h ndo'er * ilure( T ble 1 lists the ! in count c use ' lues *or so*t h ndo'er * ilure( Table 1 Indic tors rel ted to so*t h ndo'er * ilure In icator
&2O(8 ilRLAdd%E&ide(C* g%nsu$
Description Number o1t 0an.o(er RL 1ailures o1 t0e cells 't0e cause (alue is 2Con1i+uration /nsupporte.3., The %E thin9s th t the cti'e set u$d te contents o* dding or deleting lin9s b) the RNC re not su$$orted( B sic ll)4 the scen rio does not occur in co!!erci l net0or9(
&2O(8 ilRLAdd%E&ide(Isr
Number o1 so1t 0an.o(er RL 1ailures o1 t0e cells 't0e cause (alue is inco!$ tible si!ult neous recon*igur tion? The %E *eeds b c9 th t the so*t or so*ter h ndo'er $rocess o* dding or deleting lin9s b) the RNC is not co!$ tible 0ith other concurrent $rocesses( The RNC ensures seri l $rocessing during the *lo0 $rocessing( The $roble! is c used ! inl) bec use the $rocessing o* so!e %Es is de*ecti'e(
&2O(8 ilRLAdd%E&ide(In 'C*g
Number o1 so1t 0an.o(er RL 1ailures o1 t0e cells 't0e cause (alue is in(ali. con1i+uration, The %E thin9s th t the cti'e set u$d te contents o* dding or deleting lin9s b) the RNC re in' lid( B sic ll)4 the scen rio does not occur in co!!erci l net0or9(
&2O(8 ilRLAdd%E&ide(N oRe$l)
The RNC does not recei'e the res$onse to the cti'e set u$d te co!! nd o* dding or deleting lin9s( It is the ! in c use o* so*t or so*ter h ndo'er * ilure in the net0or94 nd ! inl) occurs in the re 0here the co'er ge <u lit) is $oor or the h ndo'er re is s! ll( 3ou need to *irst consider R8 o$ti!iC tion( It is lso $ossible th t the e<ui$!ent is bnor! l( So1t 0an.o(er 1ailure cause. b4 ot0er 1actors
Other
8or the ch nge * ilure o* the ser'ing cell o* 2&#PA@2&%PA4 no dedic ted c use count
+01.-1+-+1
2u 0ei Con*identi l
P ge :: o* 1.+
INTERNAL
is ' il ble( There is onl) one * ilure scen rioH A*ter the RNC sends the P23&ICAL C2ANNEL RECON8IGRATION !ess ge to the %E4 the RNC does not recei'e the P23&ICAL C2ANNEL REC8G COMPLETE !ess ge returned b) the %E( 3ou need to n l)Ce such * ilure through the C2R log nd sign ling tr cing( $. Anal"/ing the 0ain 1cenarios o. Hando!er 3ailure A*ter )ou c n b sic ll) loc9 the to$ N cells o* h ndo'er * ilure nd the $er*or! nce counter o* h ndo'er * ilure4 )ou need to n l)Ce the C2R log nd IO& d t ( The n l)sis $rocedure is s *ollo0sH
K
Through the C2R n l)sis >b) using the OM&TAR tool?4 Dudge 0hether so*t h ndo'er * ilure *ocuses on cert in %E >*or det ils bout the n l)sis !ethods4 see Ch $ter ;?( I* )ou c n deter!ine th t the $roble! is c used b) the %Es o* se'er l cert in IM&Is4 )ou c n <uer) the IMEI se<uence nu!bers o* the IM&Is( The IMEI se<uence nu!ber is 1:-digit nu!ber nd is the h rd0 re identi*ic tion ! r9 o* the %E( The *irst = digits indic te the 'endor nd !odel o* the %E( I* )ou c n deter!ine th t the $roble! usu ll) occurs in the %E o* cert in !odel4 )ou c n consider the co!$ tibilit) o* ter!in ls e!$h tic ll)( En ble the IO& tr cing o* the to$ N cells to obt in the sign ling o* ir-inter* ce * ilure( Through the sign ling4 )ou c n in*er 0hether the $roble! is n u$lin9 $roble! or do0nlin9 $roble! nd n l)Ce the * ilure scen rios *ro! the IO& sign ling >*or eB !$le4 0hether the $roble! is rel ted to encr)$tion or s$eci*ic *lo0?( 7hen *inding the ! in * ilure scen rios4 )ou c n consider en bling the I8T& tr cing >0ith the L+ user $l ne? to *urther n l)Ce the * ilure c use( I8T& tr cing en bles )ou to tr ce the det iled in*or! tion t the C#T user $l ne le'el( 8or the h ndo'er * ilure in the so*t h ndo'er $re$ r tion $h se >RLLA##@RLL&ET%P?4 *or eB !$le4 the resource re<uest * ilure4 )ou c n obt in the det iled $rint in*or! tion bout such * ilure( In the %u Nore$l) scen rio 0here the A&% sign ling !ess ge is sent but the A&% CMP !ess ge is not recei'ed4 )ou c n lso obt in the ' lid RLC-l )er in*or! tion *ro! the user-$l ne !ess ge( As result4 )ou c n deter!ine 0hich o* the *ollo0ing * ctors c uses h ndo'er * ilureH The %E do0nlin9 does not recei'e the A&% !ess ge( The %E u$lin9 returns the A&% CMP !ess ge4 but the RNC does not recei'e the A&% CMP !ess ge( 3ou c n lso tr ce the do0nlin9 BLER4 R&CP4 nd Ec@No t the s !e ti!e to 9no0 the including the $ilot $ollution4 corner e**ect4 nd $in$oint e**ect?(
K K
K K
I8T& tr cing is si!il r to IO& tr cing4 0hich in'ol'es selecting eligible subscribers in the s$eci*ied cell t r ndo! *or tr cing( I8T& tr cing en bles )ou to tr ce the det iled in*or! tion t the C#T user-$l ne le'el4 thus * cilit ting dee$ n l)sis( 2o0e'er4 onl) one subscriber c n be selected in e ch cell t ti!e( I* the KPIs >*or eB !$le4 the h ndo'er success r te nd c ll dro$ r te? re ch nged slightl)4 the e**ect o* I8T& tr cing is not desir ble nd )ou c n h rdl) tr ce the ' lid d t ( %su ll)4 )ou c n tr ce the IO& in*or! tion to 9no0 the ! in *lo0 o* the $roble!4 nd then tr ce the I8T& d t ( %. Conducting &ri!e Tests on 1ite, and Anal"/ing the Causes &ee-l" Nor! ll)4 )ou c n deter!ine the c uses o* the gener l ir-inter* ce R8 $roble!s4 so*t h ndo'er * ilure in the $re$ r tion $h se4 nd 8P s)nchroniC tion * ilure b) n l)Cing the $receding C2R log4 $er*or! nce d t 4 IO& d t 4 nd I8T& d t ( I* the sign l <u lit) is good during the h ndo'er nd the %u Nore$l) $roble! occurs4 )ou need to
+01.-1+-+1
2u 0ei Con*identi l
P ge :/ o* 1.+
INTERNAL
obt in !ore d t ( &o!eti!es4 )ou need to conduct dri'e tests on site4 re$roduce the h ndo'er * ilure4 nd obt in the 5A#M log >including the L+ nd L1 in*or! tion? o* the %E *or n l)sis( The dri'e test !ust be 0ell t rgeted( Th t is4 )ou need to deter!ine the ! in scen rios or to$ N cells th t **ect the h ndo'er success r te( 8or eB !$le4 )ou c n deter!ine the h ndo'er th t c n be re$roduced !ore e sil)H
K K
2 ndo'er *ro! cell A to cell B Ping-$ong h ndo'er bet0een cell A nd cell B 3ou c n lso deter!ine to $er*or! 8TP do0nlo d or $ing s! ll $ c9ets( As result4 )ou c n ensure high $ossibilit) o* re$roducing the h ndo'er * ilure through the dri'e test nd obt in the ! in * ilure sign ling( 7hile conducting the dri'e test4 en ble NodeB C#T tr cing nd RNC C#T tr cing nd n l)Ce their sign ling( Gener ll)4 %u Nore$l) h s the *ollo0ing s)!$to!sH
K K K K K K
The RNC does not send the A&% sign ling to the NodeB e**ecti'el)( 8or eB !$le4 $ c9ets re lost during the Iub tr ns!ission( A*ter recei'ing the A&% sign ling4 the NodeB does not send the A&% sign ling through the ir inter* ce success*ull)( A*ter the A&% sign ling is sent *ro! the ir inter* ce4 the %E does not recei'e the A&% sign ling( This c se is r re 0hen the sign l <u lit) is good( The %E does not send the A&% CMP !ess ge( This is %E bug4 nd b rel) occurs in eBisting co!!erci l net0or9s( The %E sends the A&% CMP !ess ge4 but the NodeB does not de!odul te or decode the !ess ge success*ull)( The NodeB sends d t 4 but the RNC L. does not recei'e the d t ( 8or eB !$le4 $ c9ets re lost during the Iub tr ns!ission( Ob'iousl)4 onl) the .rd nd 1th s)!$to!s ! ) be c used b) %E no! l)( I* $ c9ets re lost on the Iub inter* ce4 )ou c n chec9 the tr ns!ission <u lit) through the IPPM or "CLPM( I* the tr ns!ission <u lit) is $oor4 )ou need to sol'e the tr ns!ission $roble! nd chec9 the e**ect( Other s)!$to!s re !ostl) c used b) intern l de*ects o* the $roduct4 nd re<uire su$$ort *ro! the RN# de$ rt!ent(
'!$!' Cases of Soft 5an over Failure

1. Proble' &escri-tion In 6une +00/4 subscribers o* the PCC7 o**ice in 2ong Kong co!$l ined th t c ll dro$ e sil) occurs 0hen the) eBited tunnel( The $er*or! nce d t sho0ed th t the c ll dro$ r te o* the entire net0or9 did not incre se gre tl) nd the co!$l int 0 s single$oint co!$l int( The technic l $ersonnel conducted dri'e test on site4 nd c $tured the d t t the RNC side nd %E side( The n l)sis sho0ed th t the sign ls outside the tunnel 0ere strong but the %E did not re$ort the 1A e'ent4 thus c using the c ll dro$( #. Proble' Anal"sis The n l)sis sho0s th t the sign l <u lit) is not good in cell 1=/ o* the cti'e set4 the sign l <u lit) is good const ntl) in cell 1;+ o* the !onitoring set4 nd the conditions *or re$orting the 1A e'ent re !et( 8or det ils4 see 8igure ,(
+01.-1+-+1
2u 0ei Con*identi l
P ge :; o* 1.+
INTERNAL
3igure B Cell sign l <u lit)
The %E ne'er re$orts the 1A e'ent( 8in ll)4 c ll dro$ occurs bec use the sign l <u lit) o* cell 1=/ is eBtre!el) $oor( 7h) does the %E not re$ort the 1A e'entO The $ossible c uses re s *ollo0sH
K
It is origin ll) sus$ected th t so!e neighboring cells re not con*igured4 but )ou c n see cell 1;+ in the !onitoring set( There*ore4 the $roble! is surel) not c used bec use so!e neighboring cells re not con*igured( 5uer) the con*igured so*t h ndo'er threshold4 but no no! l) is *ound( Is the %E bnor! lO #uring the test4 the %E c n re$ort the 1A e'ent nd other cells4 *or eB !$le4 the !e sure!ent re$ort is sho0n in 8igure 10(
K K
3igure 10 Me sure!ent re$ort
In ddition4 2u 0ei /./ %E lso encounters the si!il r $roble!( There*ore4 it indic tes th t the $roble! does not occur in single %E( 7h) does the %E not re$ort the A1 e'ent nd cell 1;+ 0hen the %E is in ser'ing cell 1=/O "ie0 the !e sure!ent control in*or! tion g in4 )ou c n *ind di**erence in neighboring cell 1;+ nd other neighboring cellsH 7hen cell 1=/ is con*igured 0ith neighboring cell 1;+4 CIO is set to 10J *or other neighboring cells4 CIO is set to 0(
+01.-1+-+1
2u 0ei Con*identi l
P ge := o* 1.+
INTERNAL
3igure 11 CIO o**set $ r !eter
Is it the CIO con*igur tion th t c uses the $roble!O The $rotocol regul tes th tH CIO indic tes th t the cell indi'idu l o**set sh ll be used *or e'ent e' lu tion( Th t is4 dd the CIO ' lue nd the !e sured CPIC2 ' lue o* the cell nd use the su! *or the e'ent e' lu tion $rocess o* the %E( The current !e sure!ent decision uses the EEC@N0( Its ' lue r nges *ro! 0 to +1 dB( At this ti!e4 CIO is set to 104 th t is4 : dB( 7hen the sign l <u lit) o* cell 1;+ is good4 it is $ossible th t the decision is incorrect bec use the %E c lcul tion is o'er*lo0ed( 3ou c n in<uire the ter!in l de'elo$!ent $ersonnel bout the i!$ cts o* the CIO con*igur tion u$on the re$orting o* the !e sure!ent re$ort b) the %E( The) obt in 5u lco!!Is ns0erH 8or the /./ %E4 the CIO con*igur tion c uses the bug 0hen the %E re$orts the !e sure!ent re$ort( In the :+/ %E4 the $roble! h s been sol'ed( $. Conclusion I* CIO is set to n eBtre!el) l rge ' lue4 the %E does not re$ort the 1A e'ent4 0hich is the %EIs bug( #uring the e'ent e' lu tion o* the %E4 the %E c lcul tion ! ) be o'er*lo0ed t the ti!e o* !e sure!ent decision i* CIO is con*igured4 thus c using the decision error( 5u lco!! d!its th t 2u 0ei /./ %E h s the bug4 nd lso $oints out th t the $roble! h s been sol'ed in 2u 0ei :+/ %E(
'!" Problems Relate Success Rate

'!"!$ 6PI Definition
1.
to 5ar
5an over
Hard Hando!er 1uccess Rate o. C1 1er!ice and P1 RBB 1er!ice VS.HH-.Inter5re6.-ut.Cell.Rate E FVS.HH-.Inter5re6.Succ-utG @ FVS.HH-.Inter5re6.Att-utG VS.HH-.Inter5re6.In.Cell.Rate E FVS.HH-.Inter5re6In.SuccG @ FVS.HH-.Inter5re6In.AttG
#.
Change 1uccess Rate o. H1&PA 1er!ing Cell FInter:3reEuenc" Hando!erG VS.HSDPA.Ser(CellC0+.Succ.Rate E FVS.HSDPA.SH-.CellC0+.Succ-utG @ FVS.HSDPA.SH-.CellC0+.Att-utG
$.
Change 1uccess Rate o. H18PA 1er!ing Cell FInter:3reEuenc" Hando!erG VS.HS/PA.SH-.Ser(CellC0+.Succ.Ratio E FVS.HS/PA.SH-.Ser(CellC0+.SuccG @ FVS.HS/PA.SH-.Ser(CellC0+.AttG
+01.-1+-+1
2u 0ei Con*identi l
P ge :, o* 1.+
INTERNAL
'!"!" Influence Factors

The *ollo0ing * ctors **ect the so*t h ndo'er success r teH 1. 1o'e Neighboring Cells Are Not Con.igured Li9e so*t h ndo'er * ilure4 it is one o* the co!!on c uses o* inter-*re<uenc) h rd h ndo'er * ilure th t so!e neighboring cells re not con*igured( 8or det ils bout the troubleshooting !ethod4 see Ch $ter ;( #. The Inter:3reEuenc" Hando!er Threshold or Co'-ression 0ode Threshold Para'eters Is 1et I'-ro-erl", 1o Hando!er does Not 5ccur in a Ti'el" 0anner Inter-*re<uenc) !e sure!ent ! ) use the co!$ression !ode >so!e %Es h s double recei'ers4 so the inter-*re<uenc) sign ls c n be !e sured 0ithout en bling the co!$ression !ode4 *or eB !$le4 so!e Motorol ter!in ls?( 7hen the %E enters into the CELLL#C2 st te or the best cell is u$d ted4 )ou need to con*igure the !e sure!ent o* the +# nd +8 e'ents i* the inter-*re<uenc) h ndo'er lgorith! is en bled nd the best cell h s the inter-*re<uenc) neighboring cell list( The bsolute thresholds o* +# nd +8 re the en bling@dis bling threshold o* inter-*re<uenc) !e sure!ent( The CPIC2 Ec@No or R&CP !e sure!ent <u ntit) nd threshold re used ccording to the loc tion $ro$erties o* the best cell in the cti'e set( I* the !e sured <u lit) is belo0 the en bling threshold4 the +# e'ent is re$orted nd $eriodic l inter-*re<uenc) !e sure!ent is en bled through decision( I* the <u lit) o* the cti'e set incre ses to be higher th n the dis bling threshold4 the +8 e'ent is re$orted nd inter-*re<uenc) !e sure!ent is dis bled( The co!$ression !ode usu ll) **ects lin9 <u lit) nd s)ste! c $ cit)( There*ore4 it is reco!!ended th t inter-*re<uenc) !e sure!ent should not be en bled unless necessit ted( I* the en bling threshold o* the co!$ression !ode is eBtre!el) lo04 it is di**icult to en ble the co!$ression !ode( As result4 c ll dro$ occurs in the eBisting net0or9 bec use it is too l te to trigger h rd h ndo'er( $. The Inter:3reEuenc" 0easure'ent Huantit" Is Not 1elected Correctl", 1o Inter: 3reEuenc" 0easure'ent Cannot (e Initiated in a Ti'el" 0anner &o!eti!es4 co!!erci l net0or9 encounters the *ollo0ing inter-*re<uenc) h ndo'er * ilureH 7hen the %E !o'es to0 rd n inter-*re<uenc) cell4 the co!$ression !ode is l0 )s not en bled to initi te inter-*re<uenc) !e sure!ent until the %E ccesses the inter-*re<uenc) cell g in *ter c ll dro$ occurs( (( 5uer) the cell con*igur tion4 nd )ou c n *ind th t the cell is con*igured to the TRA center cell( Th t is4 the +# e'ent4 +8 e'ent nd inter-*re<uenc) !e sure!ent use Ec@N0 s the !e sure!ent <u ntit)( The !e sured ' lue o* the $ilot Ec@N0 de$ends on t0o * ctorsH R&CP strength o* the $ilot sign ls nd do0nlin9 inter*erence( 8or the 7C#MA s)ste!4 the do0nlin9 inter*erence ! inl) includes the do0nlin9 sign l inter*erence o* the intr -cell cells >the current cell nd neighboring cells? nd b c9ground noise( The strength o* do0nlin9 inter*erence o* the intr -cell cells is **ected b) the $ th loss nd slo0 * ding( It is si!il r to the * ding th t is undergone b) the 0 nted sign ls >*or eB !$le4 the CPIC2 R&CP? to be recei'ed b) the %E( At the co'er ge edge o* TRA4 0hen the %E !o'es *ro! the TRA cell in use to nother TRA cell4 the CPIC2 R&CP nd inter*erence l!ost * de t the s !e s$eed >the b c9ground noise is not **ected b) the $ th loss4 so the CPIC2 R&CP * des little * ster?( There*ore4 the CPIC2 Ec@I0 recei'ed b) the %E is ch nged eBtre!el) slo0l)( Both e!ul tion test nd ctu l test sho0 th t the CPIC2 Ec@I0 c n still co!e u$ to bout V1+ dB 0hen the CPIC2 R&CP recei'ed b) the %E is bout V110 dB!(
+01.-1+-+1
2u 0ei Con*identi l
P ge /0 o* 1.+
INTERNAL
3igure 1# Rel tion bet0een R&CP * ding nd Ec@N0 * ding
I* Ec@I0 is used s the !e sure!ent <u ntit) o* the +# e'ent4 the +# e'ent is $rob bl) not triggered 0hen c ll dro$ occurs in the %E( As result4 inter-*re<uenc) !e sure!ent is not st rted( In this c se4 )ou need to con*igure the cell to TRA edge cell nd use the R&CP s the !e sure!ent <u ntit) o* the +# or +8 e'ent to initi te inter-*re<uenc) !e sure!ent ti!el)(
In the RAN10 or l ter 'ersions4 the RNC uses the Both !ode o* Ec@N0 nd R&CP s the inter*re<uenc) !e sure!ent *or eB !$le4 the "+, nd "1=?4 the inter-*re<uenc) !e sure!ent <u ntit) !ust be set correctl)(
'!"!& Anal)sis Process

B sic ll)4 inter-*re<uenc) h ndo'er * ilure c n be n l)Ced b) using the s !e 0 ) s so*t h ndo'er * ilure4 es$eci ll) 0hen the h ndo'er success r te o* the co!!erci l net0or9s decre ses( The !ethod o* n l)sis is usu ll) s *ollo0sH 1. &iscussing the Proble', Ascertaining the Proble' (ac)ground and Product *ersion, and Ruling 5ut the Possibilit" o. Known (ugs Li9e the n l)sis o* so*t h ndo'er * ilure4 )ou need to rule out the 9no0n bugs4 9no0 the recent ctions $er*or!ed on the net0or9 >*or eB !$le4 reloc tion nd u$gr de?4 nd co!$ re the scri$t be*ore the occurrence o* the $roble! 0ith the scri$t *ter the occurrence o* the $roble!( #. Narrowing &own the Anal"sis 1co-e, Anal"/ing 2hether the ow Hando!er 1uccess Rate Is Caused b" Certain Cells, and Anal"/ing the Per.or'ance data About Inter:3reEuenc" Hando!er 3ailure 7hen n l)Cing the $er*or! nce d t 4 )ou need to chec9 0hether the inter-*re<uenc) h ndo'er * ilures o* the to$ N cells ccount *or the ! Dorit) o* the tot l inter*re<uenc) h ndo'er * ilures in the entire net0or94 nd deter!ine 0hich t)$e o* count is rel ted to the inter-*re<uenc) h ndo'er * ilures in the net0or9(
+01.-1+-+1
2u 0ei Con*identi l
P ge /1 o* 1.+
INTERNAL
T ble 1 lists the $er*or! nce counter c uses rel ted to inter-*re<uenc) h rd h ndo'er * ilure( Table 1 Indic tors rel ted to inter-*re<uenc) h rd h ndo'er * ilure 2umb er 1 + . 1 : / ; In icator "&(22O(Inter8re<Out(C*g%nsu$$ "&(22O(Inter8re<Out(P)hCh8 il "&(22O(Inter8re<Out(8 il%&R "&(22O(Inter8re<Out(Cell%$dt "&(22O(Inter8re<Out(C*gIn' lid "&(22O(Inter8re<Out(NoRe$l) "&(22O(Inter8re<Out(#LCodeReD Description Con*igur tion unsu$$orted Ph)sic l ch nnel * ilure Inco!$ tible si!ult neous recon*igur tion Cell u$d te occurred In' lid con*igur tion No res$onse on the ir inter* ce 8 ilure o* inter-*re<uenc) h rd h ndo'er *ro! the current cell bec use o* the * ilure o* do0nlin9 code resource lloc tion 8 ilure o* inter-*re<uenc) h rd h ndo'er out o* the current cell bec use o* the u$lin9 d!ission deni l 8 ilure o* inter-*re<uenc) h rd h ndo'er out o* the current cell bec use o* the do0nlin9 d!ission deni l 8 ilure o* inter-*re<uenc) h rd h ndo'er bec use o* other * ctors
"&(22O(Inter8re<Out(%LAd!sn#en)
"&(22O(Inter8re<Out(#LAd!sn#en)
10
Other
The 1st to :th indic tors ll h 'e the *ollo0ing *e tureH #uring inter-*re<uenc) h rd h ndo'er4 *ter the RNC recei'es the P23&ICAL C2ANNEL RECON8IG%RATION 8AIL%RE !ess ge returned b) the %E4 the c use ' lues c rried in the !ess ge re !e sured in the best cells o* the %E res$ecti'el) be*ore inter-*re<uenc) h rd h ndo'er occurs( The $roble!s seldo! occur in the co!!erci l net0or9s( &o!e $ r !eters con*igured on the %E re not co!$ tible 0ith those con*igured in the net0or9( The /th indic tor h s the *ollo0ing *e tureH #uring inter-*re<uenc) h rd h ndo'er4 the RNC st rts the ti!er to 0 it *or the res$onse *ro! the %E *ter the RNC sends the P23&ICAL C2ANNEL RECON8IG%RATION !ess ge to the %EJ i* the RNC does not recei'e the res$onse *ro! the %E 0hen the ti!er ti!es out4 the indic tor is !e sured in the best cell o* the %E be*ore inter-*re<uenc) h rd h ndo'er occurs( &uch $roble!s o*ten occur in the co!!erci l net0or9s( A subst nti l $ rt o* such $roble!s occur under the scen rio 0here the sign l <u lit) o* the h ndo'er re is $oor( There*ore4 )ou need to *irst chec9 the sign l <u lit) o* the current cell nd t rget cell t the ti!e o* h ndo'er nd o$ti!iCe the R8( It is lso $ossible th t the e<ui$!ent is bnor! l(
+01.-1+-+1 2u 0ei Con*identi l P ge /+ o* 1.+
INTERNAL
The ;th to ,th indic tors ll h 'e the *ollo0ing *e tureH 7hen the RNC recei'es the !e sure!ent re$ort sent b) the %E4 the RNC initi tes the inter-*re<uenc) h rd h ndo'er re<uest i* the decision conditions o* inter-*re<uenc) h rd h ndo'er re !et( A*ter entering the inter-*re<uenc) h rd h ndo'er *lo04 the RNC needs to ! 9e the decision on t rget cell d!ission( I* h rd h ndo'er * ils bec use o* the * ilure o* cell d!ission4 the indic tors re !e sured in the best cells o* the %E res$ecti'el) be*ore inter-*re<uenc) h rd h ndo'er occurs ccording to the c use o* cell d!ission * ilure( 8or such $roble!s4 )ou need to *irst chec9 0hether the resources o* the t rget cell re re ll) congested( I* resource is re ll) congested4 )ou need to eB$ nd the c $ cit) s soon s $ossible( I* no ob'ious resource congestion occurs but the d!ission o* h rd h ndo'er * ils4 )ou c n sus$ect th t the net0or9 h s bugs( Then4 )ou c n tr ce the C#T in*or! tion to see 0h t c uses the * ilure o* d!ission( $. Anal"/ing the 0ain 1cenarios o. Hando!er 3ailure Li9e the n l)sis o* so*t h ndo'er * ilure4 )ou need to lso n l)Ce the C2R log nd IO& or I8T& d t *ter b sic ll) loc9ing the to$ N cells o* h ndo'er * ilure nd the $er*or! nce counter o* h ndo'er * ilure(
K
I* the RNC recei'es the P23&ICAL C2ANNEL RECON8IG%RATION 8AIL%RE !ess ge returned b) the %E4 )ou c n b sic ll) deter!ine in 0hich scen rio so!e $ r !eters con*igured on the %E re not co!$ tible 0ith those con*igured on the net0or9 ccording to the * ilure c use *ed b c9 b) the %E( 8or such $roble!s4 )ou c n b sic ll) sus$ect the co!$ tibilit) o* the %E( 3ou c n use the C2R d t to n l)Ce the corres$onding IM&Is >*or det ils4 see Ch $ter ;? nd in<uire the custo!er bout the corres$onding IMEIs o* the IM&Is4 thus Dudging 0hether the $roble!s re c used b) the ter!in ls o* s$eci*ic !odel( I* no res$onse is recei'ed on the ir inter* ce4 )ou need to *irst Dudge 0hether the sign l <u lit) o* the current cell nd t rget cell is nor! l t the occurrence ti!e o* the $roble!( I* both the Ec@No o* the current cell nd the Ec@No t rget cell re lo0er th n -1. dB4 it is $ossible th t the %E does not recei'e the P23&ICAL C2ANNEL RECON8IG%RATION !ess ge deli'ered b) the net0or9( There*ore4 )ou c n $reli!in ril) deter!ine th t the $roble! is c used b) $oor co'er ge( 3ou need to o$ti!iCe the net0or9 co'er ge( I* the sign l <u lit) is good t the ti!e o* h ndo'er but the ir inter* ce does not recei'e the res$onse4 )ou c n <uer) the I8T& user-$l ne in*or! tion to *urther deter!ine 0hich o* the *ollo0ing occursH The %E does not recei'e the P23&ICAL C2ANNEL RECON8IG%RATION !ess ge deli'ered b) the net0or9( The RNC does not recei'e the P23&ICAL C2ANNEL RECON8IG%RATION CMP !ess ge returned b) the %E nd deli'ered b) the net0or9( Li9e the s)!$to! th t no res$onse is recei'ed on the ir inter* ce during so*t h ndo'er * ilure4 the $roble!s ! ) be c used b) the <u lit) de*ect o* the net0or9 'ersion( To n l)Ce the $roble! dee$l)4 )ou ! ) need to obt in !ore %E nd NodeB d t (
K K
8or the d!ission deni l o* the t rget cell during h rd h ndo'er4 )ou need to tr ce the det iled I8T&@C#T d t to *ind the c use o* d!ission deni l(
%.
Conducting &ri!e Tests on 1ite, and Anal"/ing the Causes &ee-l" EBce$t the scen rio under 0hich no res$onse is recei'ed on the ir inter* ce 0hen the sign l <u lit) is good4 )ou c n b sic ll) deter!ine the c use through the $receding n l)sis under other scen rios( I* no res$onse is recei'ed on the ir inter* ce 0hen the sign l <u lit) is good4 it is $ossible th t the net0or9 e<ui$!ent is bnor! l or the %E $rocessing is bnor! l( There*ore4 the *ield $ersonnel need to conduct dri'e test nd test the to$ N cells to obt in the RNC C#T4 NodeB C#T4 nd %E 5A#M log d t *or det iled n l)sis( The $ur$ose is to deter!ine t 0hich ste$ errors occurH
K
RNC
2u 0ei Con*identi l P ge /. o* 1.+
+01.-1+-+1
INTERNAL
K K K
Iub tr ns!ission NodeB %E The RN# $ersonnel need to n l)Ce such $roble!s e!$h tic ll)(
'!"!' Cases of Inter3Fre(uenc) 5ar Failure

1. Proble' &escri-tion
5an over
In 8ebru r) +00,4 the *ield $ersonnel o* the Or nge site o* Moldo' *ed b c9 th t t0o KPI-rel ted $roble!s occurred *ter the NodeB 0 s u$gr ded to the "110 0:. >noteH The loc l ti!e 0 s the e'ening o* 8ebru r) /th4 nd the NodeB 0 s u$gr ded in the !orning o* 8ebru r) ;th?(
K
The inter-*re<uenc) h ndo'er success r te decre sing b) 1M An l)Ce the $er*or! nce d t 4 nd )ou c n *ind th t the ! in c use count o* c ll dro$ is "&(22O(Inter8re<Out(NoRe$l)( In ddition4 no ob'ious to$ N cells re ' il ble( There*ore4 )ou c n deter!ine th t the $roble! is glob l $roble! but not c used b) cert in cells(
Table 1 Inter-*re<uenc) h ndo'er * ilure

Cell !rou" Time(As da#)VS.$$O.In%er&re'.&ail.Cell.Ra%e 053 Cluster 2009-2-4 0.64% 053 Cluster 2009-2-5 0.91% 053 Cluster 2009-2-6 0.91% 053 Cluster 2009-2-7 1.96% 053 Cluster 2009-2-8 1.63% 053 Cluster 2009-2-9 1.87%
The C& c ll dro$ r te incre sing b) 0(:M *ro! 0(/M to n 'er ge o* 1(1M
Table # C& c ll dro$ r te
#.
Proble' Anal"sis
K
An l)Ce the C& c ll dro$ r te through the $er*or! nce d t nd C2R d t ( 3ou c n b sic ll) deter!ine th t the $roble! is c used b) sh r$ incre se o* the "&(RAB(Loss(P&(R8(%uNoRe$l) ' lue( As9 the *ield $ersonnel to tr ce the IO& d t ( The IO& n l)sis sho0s th t c ll dro$ occurs *or 1; ti!es4 the A&% ti!eout
+01.-1+-+1
2u 0ei Con*identi l
P ge /1 o* 1.+
INTERNAL
occurs *or . ti!es4 the * ilure occurs *or = ti!es *ter the co!$ression !ode is en bled4 nd this $ro$ortion is high( 3ou need to n l)Ce the * ilure scen rio e!$h tic ll) *ter the co!$ression !ode is en bled( 3ou c n *ind th t the * ilure scen rio is b sic ll) the s !e s the scen rio in the *ollo0ing *igure( A*ter the co!$ression !ode is en bled4 the sign l in the *ollo0ing *igure4 the 1A !e sure!ent re$ort is recei'ed *ter the co!$ression !ode is en bled4 nd the Ec@No o* both the current cell nd neighboring cell is bout V1: dB?( &ubse<uentl)4 the sign l <u lit) o* the inter-*re<uenc) neighboring cells is not !e sured( Bec use o* the $oor sign l <u lit)4 s)nchroniC tion * ils nd thus c ll dro$ occurs( No04 )ou c n b sic ll) ssoci te the C& c ll dro$ 0ith the 0orsening o* the inter-*re<uenc) h ndo'er success r te( Th t is4 the C& c ll dro$ count incre ses ! inl) bec use o* the * ilure o* inter-*re<uenc) h rd h ndo'er(
No04 )ou need to eB$l in the *ollo0ing <uestionsH 7h) h s the sign l <u lit) been so $oor *ter the co!$ression !ode is en bledO 7h) does c ll dro$ occur u$on the out-o*-ste$ o* the ir inter* ce e'en i* the inter-*re<uenc) cell sign ls re not !e suredO Is the sign l <u lit) *luctu ted dr ! tic ll)O Is it too l te to en ble the co!$ression !odeO The re l-ti!e !e sure!ent d t o* the do0nlin9 R&CP nd Ec@No is not tr ced 0hen the IO& d t is tr ced4 so it is di**icult to ns0er the <uestion 0hether the sign l <u lit) is *luctu ted dr ! tic ll)( 3ou c n onl) s9 the *ield $ersonnel to tr ce such d t neBt ti!e( To deter!ine 0hether the co!$ression !ode is en bled t n $$ro$ri te ti!e4 <uer) the !e sure!ent control !ess ge o* the co!$ression !ode *or inter*re<uenc) h ndo'er( In the RAN104 the Both !e sure!ent <u ntit) is used nd there re t0o !e sure!ent !ess ges( 8or the *irst !e sure!ent !ess ge4 the !e sure!ent <u ntit) is Ec@No4 nd the con*igured +# nd +8 thresholds nd del ) re the de* ult ' lues( 8or the second !e sure!ent control !ess ge 0ith the !e sure!ent <u ntit) o* R&CP4 the con*igured +# threshold nd +8 threshold re V 100 dB! nd V,; dB! res$ecti'el)4 both o* 0hich re : dB lo0er th n the de* ult
+01.-1+-+1
2u 0ei Con*identi l
P ge /: o* 1.+
INTERNAL
' lues >+#H V,: dB! nd +8H V,+ dB!?( This is surel) the re son 0h) it is too l te to initi te inter-*re<uenc) h rd h ndo'er nd the c ll dro$ count incre ses(
K
Till this ste$4 )ou c n b sic ll) deter!ine the c use o* the $roble!( The *ield $ersonnel onl) u$gr de the NodeB4 nd the $ r !eter o* the RNC is not ch nged bec use o* the u$gr de( 7h) does the *ield $ersonnel *eed b c9 th t the indic tor is deterior ted *ter the NodeB is u$gr dedO 5uer) the $re'ious scri$t nd o$er tion log( Then4 )ou c n *ind the record o* !odi*)ing the inter-*re<uenc) h ndo'er threshold on the current d ) o* u$gr de( 8in ll)4 the re l c use is cle r( The *ield $ersonnel *eed b c9 th t the !odi*ic tion is $er*or!ed b) the custo!er nd is not 9no0n to the custo!er ser'ice $ersonnel(
789:;<8=> 7 a.min=> 7 ?=> 7 ?9@.?A.?;A.B<=> 7 ?<A9;=> 7 C@;;D";@D;9H??N8AS8D=> ?=> 7 ;=> 7 ?=> 7SET INTER5REEH-C-VF 7 C@;;D";@D;9H??N8ASB;=> 7
Inter5re6CST0.@DRSCP#G?;;> Inter5re6CST0.@5RSCP#HD9> Inter5re6RDDPsT0.@DRSCP#H?;;> Inter5re6HT0.@DRSCP#H?;;> Inter5re6RDDPsT0.@5RSCP#HD9> Inter5re6HT0.@5RSCP#H?;;> Tar+et5re6CsT0.Rscp#HD9> Tar+et5re6RDDPsT0.Rscp#HD9> Tar+et5re6HT0.Rscp#HD9I=
3igure 1$ Co!$ rison o* h ndo'er $ r !eters
$.
Conclusion The re l c use o* the $roble! is s *ollo0sH The custo!er !odi*ied the inter-*re<uenc) h rd h ndo'er threshold 0ithout 2u 0eiIs $rior consent4 so the co!$ression !ode is en bled too l te nd thus it is too l te to initi te inter-*re<uenc) h rd h ndo'er( To restore the inter-*re<uenc) h rd h ndo'er success r te nd C& c ll dro$ r te to the origin l le'el be*ore the NodeB is u$gr ded4 it is reco!!ended th t the custo!er !odi*) the $ r !eter to the de* ult ' lue(
+01.-1+-+1
2u 0ei Con*identi l
P ge // o* 1.+
INTERNAL
'!& 9ist of Problem Information

Checkl i st f or KPI Troubl eshoot i ng- 4. . xl s
+01.-1+-+1
2u 0ei Con*identi l
P ge /; o* 1.+
INTERNAL
Problems Relate
to Call Drop
>A-R1PS1VP15SPA?
The c ll dro$ r te is 9e) indic tor *or ssessing the net0or9 $er*or! nce4 nd is lso !ong the *irst concerns o* the custo!er( I* the c ll dro$ r te incre ses4 the $roble! is usu ll) urgent( In bro d sense4 the c ll dro$ r te includes the c ll dro$ r te o* the CN nd the c ll dro$ r te o* the %TRAN( 3ou need to *ocus on the c ll dro$ r te t the %TRAN side( Ch $ter : *ocuses on the KPIs rel ted to the c ll dro$s t the %TRAN side4 but not the c ll dro$s c used b) h ndo'er * ilure(
*!$ 6PI Definition

8or!ul s on the c ll dro$ r te >cell-le'el indic tor?H VS.PS.Call.Drop.Cell.Rate E >FVS.RA!.Loss.PS.R5G P FVS.RA!.Loss.PS.AbnormG? @ > FVS.RA!.Loss.PS.R5G P FVS.RA!.Loss.PS.AbnormG P FVS.RA!.Loss.PS.NormG ? VS.CS.A"R.Call.Drop.Cell.Rate E FVS.RA!.Loss.CS.A"RG @ >FVS.RA!.Loss.CS.A"RG P FVS.RA!.Loss.CS.Norm.A"RG? VS.CS.VP.Call.Drop.Cell.Rate E FVS.RA!.Loss.CS.Con(ABJG @ >FVS.RA!.Loss.CS.Con(ABJG P FVS.Norm.Rel.CS.Con(.R!.ABG?
*!" Influence Factors

A gre t di'ersit) o* * ctors ! ) c use c ll dro$ in r dio net0or9( The ch $ter *ocuses on the h ndo'er-unrel ted c ll dro$( 1. Poor Co!erage 8or the "oice4 c ll dro$ ! ) be c used b) $oor co'er ge 0hen the EcIo o* the CPIC2 is higher th n !11 dB nd the R&CP is higher th n !100 dB( %su ll)4 $oor co'er ge indic tes th t the R&CP is $oor( T ble 1 lists the re<uire!ents *or the $l nned Outdoor EcIo nd Ec >The d t sources *ro! the net0or9 $l nning result o* n o$er tor4 nd is onl) *or )our re*erence?(
+01.-1+-+1
2u 0ei Con*identi l
P ge /= o* 1.+
INTERNAL
Table 1 Re<uire!ents *or the EcIo nd Ec threshold Servic e

C& 1+(+ C& /1 P& /1 P& 1+= P& .=1
%it rate of service

1+(+ /1 /1 1+= .=1
D9 0b2o
0cIo threshol s
!1.(. !11(, !1+(; !1.(. !10(1
0c threshol s
!10.(1 !,;(= !,=(1 !,:(. !,0(/
=(; :(, :(1 1(: 1(/
To deter!ine 0hether u$lin9 co'er ge or do0nlin9 co'er ge is $oor4 )ou need to <uer) the dedic ted ch nnel $o0er o* the u$lin9 or do0nlin9 be*ore c ll dro$( The !ethod is s *ollo0sH 3ou c n b sic ll) deter!ine th t c ll dro$ is c used b) $oor u$lin9 co'er ge under the *ollo0ing circu!st ncesH
K K
The u$lin9 tr ns!it $o0er incre ses to the ! Bi!u! ' lue be*ore c ll dro$( The u$lin9 BLER is $oor or the single-subscriber tr cing d t recorded b) the RNC sho0s th t the NodeB re$orts the * ilure( 3ou c n b sic ll) deter!ine th t c ll dro$ is c used b) $oor do0nlin9 co'er ge under the *ollo0ing circu!st ncesH
The do0nlin9 tr ns!it $o0er incre ses to the ! Bi!u! ' lue be*ore c ll dro$( The do0nlin9 BLER is $oor( I* the u$lin9 b l nces the do0nlin9 nd there is no inter*erence on the u$lin9 or do0nlin94 the u$lin9 tr ns!it $o0er nd do0nlin9 tr ns!it $o0er re li!ited t the s !e ti!e( In this c se4 )ou do not need to strictl) deter!ine 0hich is li!ited *irst( In c se o* se'ere i!b l nce bet0een the u$lin9 nd the do0nlin94 )ou c n $reli!in ril) deter!ine th t inter*erence eBists to the li!ited direction( To deter!ine 0hether the $roble! is c used b) $oor co'er ge4 the si!$lest !ethod is to directl) obser'e the tr ced !e sure!ent d t ( I* both the R&CP nd EcIo o* the best cell re lo04 )ou c n deter!ine th t the $roble! is c used b) $oor co'er ge( Poor co'er ge is c used *or the *ollo0ing re sonsH
K K K
&ites re not enough &ectors re connected incorrectl) &ites re s0itched o** bec use o* the * ults o* $o0er !$li*iers( In so!e indoor s$ ce4 the o'erhigh $enetr tion loss c n lso c use $oor co'er ge( &o!eti!es4 sectors re connected incorrectl) or sites re s0itched o** bec use o* * ults4 0hich lso occurs in the eBisting net0or9( 8or eB !$le4 the co'er ge o* other cells is $oor t the $oint o* c ll dro$( 3ou need to discri!in te the re sons *ro! e ch other(
#.
Call &ro- Caused b" Inter.erence Both u$lin9 inter*erence nd do0nlin9 inter*erence c use c ll dro$( Nor! ll)4 )ou c n b sic ll) deter!ine th t the $roble! is c used b) do0nlin9 inter*erence i* c ll dro$ occurs 0hen the CPIC2 R&CP o* the cti'e set is higher th n V=: dB! nd the
+01.-1+-+1
2u 0ei Con*identi l
P ge /, o* 1.+
INTERNAL
gener l EcIo o* the cti'e set is lo0er th n V1. dB( I* h ndo'er is not initi ted ti!el)4 it is lso $ossible th t the R&CP sign l V10; to V10:? b) 10 dB nd the inter*erence $eriod eBceeds + to . seconds4 c ll dro$ ! ) occur( This $roble! !ust be sol'ed e!$h tic ll)( %su ll)4 the do0nlin9 inter*erence re*ers to $ilot $ollution4 th t is4 !ore th n three cells s tis*) the h ndo'er conditions in the co'er ge re ( The *luctu tion o* sign ls usu ll) c uses the re$l ce!ent o* the cti'e set or the ch nge o* the best cell( 7hen the gener l the EcIo o* the CPIC2 usu ll) *luctu tes round !10 dB?4 h ndo'er ! ) * il e sil)4 thus c using &RB reset or TRB reset( The u$lin9 inter*erence r ises the u$lin9 tr ns!it $o0er o* the %E in the connection !ode( As result4 the o'erhigh BLER c uses &RB reset or TRB reset or c ll dro$ occurs bec use o* out-o*-ste$( Addition ll)4 t the ti!e o* h ndo'er4 the ne0l) est blished lin9 c nnot be s)nchroniCed bec use o* the u$lin9 inter*erence( The u$lin9 inter*erence co!es *ro! outside the s)ste! or inside the s)ste!( In !ost scen rios4 the u$lin9 inter*erence co!es *ro! outside the s)ste!( %su ll)4 the u$lin9 b l nces the do0nlin9 i* there is no inter*erence4 th t is4 both the u$lin9 tr ns!it $o0er nd do0nlin9 tr ns!it $o0er re $$roBi! te to their ! Bi!u! ' lues be*ore c ll dro$( In c se o* the do0nlin9 inter*erence4 the u$lin9 tr ns!it $o0er is lo0 or the BLER is con'erged4 but the do0nlin9 tr ns!it $o0er re ches its ! Bi!u! ' lue nd the do0nlin9 BLER is not con'erged( In c se o* the u$lin9 inter*erence4 the s !e s)!$to! $$e rs( 3ou c n use the !ethod to n l)Ce the ctu l $roble!( $. Abnor'al Trans'ission The c ll dro$ r te ! ) incre se bec use o* the *ollo0ing * ctorsH
K K
The tr ns!ission e<ui$!ent is bnor! l P c9ets re lost There eBists the del ) ri$$le( 6udging *ro! the ll-IP tendenc) o* the net0or9s4 the IP-b sed net0or9ing o* so!e sites c nnot $ro'ide high 5o&( As result4 burst o* $ c9et loss occurs4 nd thus c ll dro$ occurs( %su ll)4 the 5o& o* the IP-b sed co!!erci l net0or9 needs to !eet the re<uire!ents in T ble 1( Other0ise4 the c ll dro$ r te ! ) incre se or the 2&PA ser'ice r te is lo0 bec use o* the $oor tr ns!ission <u lit)( To !e sure the tr ns!ission <u lit)4 si!$le 0 ) is to en ble IPPM !e sure!ent on the RNC LMT( 8or det ils4 re*er to the RAN?; Transmission Troubles0ootin+ Kui.e(
+01.-1+-+1
2u 0ei Con*identi l
P ge ;0 o* 1.+
INTERNAL
Table 1 Re<uire!ents o* IP-b sed net0or9ing *or the tr ns!ission <u lit)
%.
+Eui-'ent FIncluding the 8+G Ano'al" A*ter the $receding c uses re eBcluded4 )ou need to sus$ect th t the e<ui$!ent is bnor! l( 8or eB !$le4 the %E is bnor! l4 or the co!$ tibilit) is not ensured( There*ore4 )ou need to <uer) the log nd l r!s o* the e<ui$!ent to *urther n l)Ce the c use o* c ll dro$(
*!& Anal)sis Process

1. &iscussing the Proble', Ascertaining the Proble' (ac)ground and Product *ersion, and Ruling 5ut the Possibilit" o. Known (ugs 3ou need to *irst s9 the *ield $ersonnel to *eed b c9 the rel ted in*or! tion nd s)!$to!s o* the $roble!4 nd then obt in the in*or! tion bout the 9no0n bugs o* the corres$onding 'ersion >b) in<uiring the cont ct $ersons o* the RNC nd NodeB or re*erring to the Rele se Notes?( In this 0 )4 )ou c n deter!ine 0hether the $roble! is c used b) 9no0n 'ersion $roble!4 *or eB !$le4 0hether bnor! l c ll dro$ is c used b) !e!or) le 9 ge in 'ersion( #eter!ine the ti!e t 0hich the c ll dro$ r te is ch nged suddenl)4 n l)Ce 0hether the $roble! is c used b) net0or9 dDust!ent >*or eB !$le4 dd or reloc te sites4 nd u$gr de the 'ersion?4 nd *ocus on the i!$ cts o* net0or9 dDust!ent( The $re'ious eB$erience sho0s the *ollo0ing $ointsH
K K
8or ne0l) built co!!erci l net0or94 c ll dro$ is !ostl) c used bec use so!e neighboring cells re not con*igured or the co'er ge <u lit) is $oor( 8or reloc ted net0or94 c ll dro$ is !ostl) c used bec use so!e neighboring cells re not con*igured or the intero$er bilit) o* the Iur inter* ce o* the reloc ted net0or9 is $oor( 8or n u$gr ded net0or94 c ll dro$ is !ostl) c used bec use the ne0 'ersion >including the ne0 h rd0 re nd ne0 *unctions? h s so!e de*ects( 8or st ble co!!erci l net0or94 it is i!$rob ble th t the c ll dro$ r te suddenl) incre ses( I* the $roble! re ll) occurs4 it is $ossible th t the so*t * ilure occurs in the e<ui$!ent #&P or the tr ns!ission is bnor! l on l rge sc le( There*ore4 the l test ctions $er*or!ed on the net0or9 re the critic l in*or! tion(
K K
#.
Narrowing the 1co-e, Anal"/ing 2hether the High Call &ro- Rate is Caused b"
+01.-1+-+1
2u 0ei Con*identi l
P ge ;1 o* 1.+
INTERNAL
5ne or Two Cells, and Anal"/ing the 0ain Count &istribution o. Call &roI* the $receding * ctors re eBcluded4 )ou need to *irst n l)Ce the $er*or! nce d t ( 8irstl)4 n l)Ce the ch nge in the c ll dro$ r te nd c ll dro$ count o* the cells4 nd thus Dudge 0hether the $roble! is c used b) the $er*or! nce descent o* one or t0o cells( &econdl)4 n l)Ce the ch nge tendenc) o* the to$ N cells in the c ll dro$ r te nd c ll dro$ count4 co!$ re the! 0ith the ch nge tendenc) o* the entire net0or9 in the c ll dro$ r te nd c ll dro$ count4 nd thus Dudge 0hether the to$ N cells re re$resent ti'e( I* the to$ N cells re re$resent ti'e o* the entire net0or94 )ou c n n l)Ce the to$ N cells e!$h tic ll)( Then4 )ou c n deter!ine the ! in re sons 0h) the c ll dro$ r te incre ses >or is not u$ to st nd rd?( The *ollo0ing section describes the ! in re sons through tr **ic !e sure!ent b) t 9ing the C& nd P& ser'ice s n eB !$leH T ble 1 lists the count re sons o* C& c ll dro$H Table 1 Indic tors rel ted to C& c ll dro$ In icator >9evel $? "&(RAB(Loss(C&(R8 Sub3in icator >9evel "? "&(RAB(Loss(C&(R8(RLCRst "&(RAB(Loss(C&(R8(%L&)nc "&(RAB(Loss(C&(R8(%uNoRe$l) "&(RAB(Loss(C&(R8(Oth "&(RAB(Loss(C&(Abnor! "&(RAB(RelRe<C&(OM "&(RAB(RelRe<C&(%TRANgen "&(RAB(RelRe<C&(RABPree!$t "&(RAB(Loss(C&(A l+Loss "&(RAB(Loss(C&(Congstion(CELL "&(C ll(#ro$(C&(Other 8or the C& ser'ice4 the co!!on c uses o* c ll dro$ re s *ollo0sH
K
"&(RAB(Loss(C&(R8H Abnor! l rele se bec use o* the out-o*-ste$ o* the lin9( The co'er ge *or eB !$le4 the sign l <u lit) o* the current cell is $oor4 so!e neighboring cells re not con*igured4 or the h ndo'er re is s! ll?4 so the %P s0itches o** the tr ns!itter bnor! ll) or the u$lin9 de!odul tion is out o* ste$( To sol'e the $roble!4 )ou need to i!$ro'e the co'er ge *or eB !$le4 so!e neighboring cells re not con*igured4 or the h ndo'er re is s! ll?( To sol'e the $roble!4 )ou need to i!$ro'e the co'er ge <u lit)( In n initi l net0or94 the c use is *re<uentl) encountered( "&(RAB(Loss(C&(R8(%uNoRe$l)H The nu!ber o* RABs rele sed b) the RNC bec use o* the 8 ilure in the R dio Inter* ce Procedure( The * ilure is usu ll) c used b) the i!b l nce bet0een the u$lin9 co'er ge nd do0nlin9 co'er ge nd * st sign l ch nge( 3ou need to tr ce the IO& d t or <uer) the C2R log to *urther
2u 0ei Con*identi l P ge ;+ o* 1.+
+01.-1+-+1
INTERNAL
n l)Ce the c use o* %u Nore$l)(

K
"&(RAB(Loss(C&(A l+LossH The RNC initi tes bnor! l rele se *ter *inding th t the AAL+ P th on the I% C& inter* ce is bnor! l( The scen rio is seldo! encountered in $r ctice( The corres$onding l r! in*or! tion is gener ted under the scen rio( It is $ossible th t the tr ns!ission e<ui$!ent is * ult) or the RNC 'ersion h s so!e de*ects( "&(C ll(#ro$(C&(OtherH C ll dro$ bec use o* other c uses( Lots o* c uses o* c ll dro$ >*or eB !$le4 the *lo0 inter ction ti!es out4 or cell u$d te * ils? re not se$ r tel) countered nd re counted into OT2ER( In $r ctice4 the count o* c ll dro$s c used b) *lo0 inter ction ti!eout nd cell u$d te * ilure ccounts *or high $ro$ortion( There*ore4 lots o* c uses o* c ll dro$ re OT2ER( 3ou need to *urther n l)Ce the c uses through the C2R log( "&(RAB(RelRe<C&(OMH The C& lin9 is rele sed c used b) the o$er tion nd ! inten nce 0or9 >*or eB !$le4 the cell is bloc9ed?( The c ll dro$ bec use o* the c use is nor! l( "&(RAB(RelRe<C&(%TRANgenH Nu!ber o* RABs o* the C& do! in to be rele sed in the cell *or the %TRAN Gener ted Re son( In $r ctice4 the scen rio is seldo! encountered( "&(RAB(RelRe<C&(RABPree!$tH The C& lin9 is rele sed bec use o* the high$riorit) $ree!$tion( &uch c ll dro$ occurs 0hen the lo d nd resources re not enough( 3ou need to deter!ine 0hether to eB$ nd the c $ cit) ccording to the c ll dro$ count( T ble + lists the count re sons o* P& c ll dro$H
Table # Indic tors rel ted to P& c ll dro$ In icator >9evel$? "&(RAB(Loss(P&(Abnor! Sub3in icator >9evel"? "&(RAB(RelRe<P&(OM "&(RAB(RelRe<P&(RABPree!$t "&(RAB(Loss(P&(GTP%Loss "&(RAB(Loss(P&(Congstion(CELL "&(C ll(#ro$(P&(Other "&(RAB(Loss(P&(R8 "&(RAB(Loss(P&(R8(RLCRst "&(RAB(Loss(P&(&RBReset "&(RAB(Loss(P&(TRBReset "&(RAB(Loss(P&(R8(%L&)nc "&(RAB(Loss(P&(R8(%uNoRe$l) "&(RAB(Loss(P&(R8(Oth In ter!s o* the count ' lues4 the P& ser'ice is si!il r to the C& ser'ice( The di**erence bet0een the! is s *ollo0sH
Sub3in icator >9evel&?
Their CN inter* ces re not consistent The P& ser'ice in'ol'es the TRB reset( The *ollo0ing section n l)Ces the c uses o* c ll dro$H
+01.-1+-+1
2u 0ei Con*identi l
P ge ;. o* 1.+
INTERNAL
"&(RAB(Loss(P&(R8H Abnor! l rele se bec use o* the out-o*-ste$ o* the lin9( The co'er ge *or eB !$le4 so!e neighboring cells re not con*igured4 or the h ndo'er re is s! ll?4 so the %P s0itches o** the tr ns!itter bnor! ll) or the u$lin9 de!odul tion is out o* ste$( To sol'e the $roble!4 )ou need to i!$ro'e the co'er ge *or eB !$le4 so!e neighboring cells re not con*igured4 or the h ndo'er re is s! ll?( To sol'e the $roble!4 )ou need to i!$ro'e the co'er ge *or eB !$le4 so!e neighboring cells re not con*igured4 or the h ndo'er re is s! ll?( To sol'e the $roble!4 )ou need to i!$ro'e the co'er ge <u lit)( In n initi l net0or94 the c use is *re<uentl) encountered( "&(RAB(Loss(P&(GTP%LossH The RNC initi tes bnor! l rele se *ter *inding th t the GTP% on the I% P& inter* ce is bnor! l( In $r ctice4 the scen rio is seldo! encountered( It is usu ll) c used b) e<ui$!ent * ults or de*ects( P&LRABL#ROPLOT2ERH C ll dro$ bec use o* other c uses( Lots o* c uses o* c ll dro$ >*or eB !$le4 the *lo0 inter ction ti!es out4 or cell u$d te * ils? re not se$ r tel) countered nd re counted into OT2ER( In $r ctice4 the count o* c ll dro$s c used b) *lo0 inter ction ti!eout nd cell u$d te * ilure ccounts *or high $ro$ortion( There*ore4 lots o* c uses o* c ll dro$ re OT2ER( 3ou need to *urther n l)Ce the c uses through the C2R log( Gener ll)4 the ! in c uses o* c ll dro$ re RLC Reset4 %% Nore$l)4 nd Other( &uch c uses usu ll) result *ro! $oor co'er ge or $roduct de*ects( To *urther n l)Ce the c uses4 )ou need to <uer) the C2R log nd tr ce the IO& or I8T& d t (
$.
oc)ing the Proble' 1cenarios, and &eter'ining the 0ain 1cenarios 2here the Call &ro- Rate Goes 8- or is not 8- to 1tandard I* )ou c nnot deter!ine the c uses o* c ll dro$ onl) through the $er*or! nce d t 4 )ou lso need to <uer) the IO& d t nd C2R log *or *urther n l)sis( 8irstl)4 deter!ine the ! in c uses o* c ll dro$ through the $er*or! nce d t ( 8or *urther n l)sis4 )ou need to lso n l)Ce the IO& d t nd C2R log s *ollo0sH
K
8ilter out the logs bout the ! in c uses o* c ll dro$ !ong the PC2R logs4 nd n l)Ce the sign l or to$ N cells?4 nd thus Dudge 0hether c ll dro$ is c used b) $oor <u lit)( Through the PC2R logs4 n l)Ce the subscribers 0ho undergo c ll dro$ bec use o* the ! in c uses in ll cells or the to$ N cells be*ore nd *ter the c ll dro$ r te is ch nged4 nd Dudge 0hether one or t0o subscribers or the $er*or! nce o* the %E o* s$eci*ic br nd **ects the c ll dro$ r te( I* )es4 )ou c n en ble C#T tr cing or IOT test to *urther n l)Ce the co!$ tibilit)( En ble the IO& tr cing o* to$ N cells4 obt in the sign ling bout the ! in c uses4 nd deter!ine the ! in scen rios o* c ll dro$ *ro! the sign ling >chec9 0hether the c ll dro$ is rel ted to s$eci*ic *lo04 *or eB !$le4 so*ter h ndo'er nd #R#?( In ddition4 n l)Ce the *und !ent l c use o* c ll dro$ b) <uer)ing the C2R logs gener ted in the corres$onding ti!e seg!ent( I* )ou c nnot deter!ine the *und !ent l c use onl) through the IO& d t 4 )ou c n consider en bling I8T& tr cing >0ith the L+ user $l neJ )ou c n dee$l) n l)Ce the c ll dro$ c used b) &RB or TRB reset? *ter *inding the ! in $roble! scen rios( I* )ou deter!ine th t the ! in c use lies in the tr ns!ission net0or9 l )er4 )ou need to chec9 the tr ns!ission <u lit) e!$h tic ll)( B) chec9ing the l r!
+01.-1+-+1
2u 0ei Con*identi l
P ge ;1 o* 1.+
INTERNAL
in*or! tion4 )ou c n chec9 0hether there re n) tr ns!ission-rel ted l r!s( I* the $roble! is c used b) the tr ns!ission tr ns!ission te !?( %. Conducting &ri!e Test on 1ite, and Anal"/ing the Causes &ee-l" I* )ou still c nnot deter!ine the c uses through the C2R log4 $er*or! nce d t 4 nd I8T& d t 4 )ou need to conduct dri'e test on site4 re$roduce the c ll dro$ sign ling under the ! in scen rios4 nd obt in the logs o* the %E( Es$eci ll) i* no res$onse is recei'ed on the ir inter* ce4 )ou need to <uer) the logs o* the %E( The dri'e test should be 0ell t rgeted4 th t is4 deter!ine the ! in scen rios or to$ N cells o* c ll dro$4 thus ensuring the high $ossibilit) o* re$roduction through dri'e test nd obt ining the ! in * ilure sign ling( 3ou need to en ble NodeB C#T tr cing nd RNC C#T tr cing during the dri'e test4 nd n l)Ce their sign ling in*or! tion(
*!' Cases of Call Drop

In No'e!ber +00=4 the &t r2ub site o* &ing $ore 0 s undergoing the Bet $h se o* the RAN10( The *ield $ersonnel *ed b c9 th t the P& c ll dro$ r te 0ent u$ sh r$l) *ter the EBBC c rds o* !ost sites in the eBisting net0or9 0ere cti' ted on No'e!ber 1=th( As sho0n belo04 the RNC10+ c n ser'e s t)$ic l c se( Be*ore the EBBC c rds re cti' ted4 the P& c ll dro$ r te re! ins t bout 0(.M( A*ter the EBBC c rds re cti' ted4 the P& c ll dro$ r te incre ses to 1(+M sh r$l)(
B) <uer)ing the net0or9 ctions $er*or!ed be*ore nd *ter the $roble! occurs4 )ou c n $reli!in ril) deter!ine th t the $roble! is rel ted to the cti' tion o* the EBBC c rds( In ddition4 the Bet 'ersion is ne04 so no si!il r 9no0n $roble!s c n be *ound( The n l)sis o* the $er*or! nce d t sho0s th t no ob'ious to$ N cells re ' il ble( There*ore4 the $roble! is n entire-net0or9 $roble!( 3ou c n *ind th t c ll dro$ is !ostl) c used b) &RB reset nd TRB reset4 0hich ccount *or ,1M(
+01.-1+-+1
2u 0ei Con*identi l
P ge ;: o* 1.+
INTERNAL
The IO& d t nd I8T& d t tr ced on site sho0 th t bnor! l c ll dro$ ! inl) occurs under the *ollo0ing t0o scen riosH
&cen rio 1H A*ter the ne0 !e sure!ent control !ess ge is deli'ered u$on co!$letion o* so*t h ndo'er4 the L+ o* the RNC does not recei'e the L+ ACK !ess ge sent b) the %E4 thus c using &RB Reset( The &RB resets under the scen rio ccount *or ;0M o* tot l &RB resets(
&cen rio 1H A*ter the cti'e set u$d te >A&%? !ess ge is deli'ered u$on co!$letion o* so*t h ndo'er4 the L+ o* the RNC does not recei'e the L+ ACK !ess ge sent b) the %E4 thus c using &RB Reset( The &RB resets under the scen rio ccount *or .0M(
+01.-1+-+1
2u 0ei Con*identi l
P ge ;/ o* 1.+
INTERNAL
7h) is the L+ ACK !ess ge not recei'ed *ter the RNC deli'ers the Me s Ctrl or A&% !ess geO 8or the &RB reset4 )ou c nnot deter!ine the *und !ent l c use onl) through the d t t the RNC side( E'en i* )ou c n obt in the user-$l ne d t through I8T& tr cing4 )ou c n *ind onl) the *ollo0ing s)!$to!H A*ter the do0nlin9 deli'ers the Me s Ctrl or A&% !ess ge4 the L+ ACK !ess ge is not recei'edJ there*ore4 the l st P#% 0ith the Poll is retr ns!itted re$e tedl) nd subse<uentl)4 the RE&ET P#% is retr ns!itted re$e tedl)( 2o0e'er4 )ou c nnot deter!ine 0hich o* the *ollo0ing occursH

The do0nlin9 d t c nnot re ch the %E( The %E u$lin9 returns n c9no0ledge!ent4 but the c9no0ledge!ent c nnot re ch the RNC( There*ore4 the *ield $ersonnel conduct dri'e test4 nd c $ture the C#T d t nd Probe d t >tr ce the L1 nd L+ d t ?( B) con'erting the Probe d t into the 5CAT d t 4 )ou c n see th t the uthoriCed &G o* the u$lin9 2&%PA o* the %E is eBtre!el) s! ll( As result4 the $h)sic l l )er is not *ull) uthoriCed to send the L+ ACK !ess ge lthough the RLC l )er o* the %E returns the L+ ACK !ess ge *or the d t o* the RNC( As sho0n in the *ollo0ing *igure4 the uthoriCed &G o* the 2&%PA t the %E side is lo0ered const ntl) *ro! = to ; till 1 bec use the &G #O7N !ess ge is recei'ed re$e tedl)(
+01.-1+-+1
2u 0ei Con*identi l
P ge ;; o* 1.+
INTERNAL
As )ou 9no04 the uthoriCed &G should be t le st = i* the 2&%PA u$lin9 sends ../bit >../ bit P 1=-bit TB he der E .:1 bit? P#%( I* the uthoriCed &G is lo0er th n =4 the d t c nnot be sent through the u$lin9( 8in ll)4 the d t is retr ns!itted through the do0nlin9 till the ! Bi!u! count4 th t is4 the reset is initi ted( T% In e= T% SiBe -AC3e Data Rate>< bps?
1(= 1=(/ +0(1 .:(1 .;(+
Afte r Co i ng
1.= /1+ /,/ 111/ 1+00
R9C PD: 2um

0 0 0 1 1
R9C Data Rate ><bps?

0 0 0 .+ .+
SF
0(v Ch 2um
%t0 1%t C
Ref 0TPR
S4 9:P R
0 1 + . 1
1= 1=/ +01 .:1 .;+
+:/ .+ .+ .+ .+
1 1 1 1 1
0(+1,,;0; 0(;0;10/= 0(;10:.1/ 0(,;::0/: 1
0(01=1 0(: 0(:1=1 0(,:1/ 1
0 : / = =
3ou lso need to eB$l in the *ollo0ing <uestionH To $re'ent the unli!ited descent o* the &G *ro! the &RB or TRB reset c used b) the * ilure to sent $ c9ets through the u$lin94 the &G is set to ? nd the uthoriCed &G 0ill not be lo0ered bec use o* the insu**icienc) o* resources( 2o0e'er4 0h) is the uthoriCed &G is lo0ered continuousl) *ter the uthoriCed &G is set to ?O This $roble! is de*ect o* $roduct i!$le!ent tion( There*ore4 )ou need to s9 the RN# $ersonnel to $ rtici$ te in n l)sis( 8in ll)4 the NodeB de'elo$!ent $ersonnel *ind the bug o* $roduct i!$le!ent tion( 7hen the d)n !ic CEs re cti' ted nd the &RB o'er 2&PA s0itch is en bled in so!e 0e 9-sign l re s4 the *ollo0ing $roble! occursH I* there eBists CE congestion nd the u$lin9 E#P#C2 o* the decoding #&P h s the NACK in*or! tion4 the do0nlin9 #&P deli'ers the RG #o0n co!! nd b) !ist 9e nd the &G o* the %E is lo0ered to 1( The de*ecti'e NodeB h s been incor$or ted into the RAN10 B0:.(
*!* 9ist of Problem Information

Checkl i st f or KPI Troubl eshoot i ng- ". ". xl s
+01.-1+-+1
2u 0ei Con*identi l
P ge ;= o* 1.+
INTERNAL
Inter3RAT Interoperabilit)
Inter-RAT intero$er bilit) in'ol'es gre t di'ersit) o* NEs4 nd the * ilure is ! inl) c used b) the incorrectness or inconsistenc) o* $ r !eter settings bet0een NEs( 7hen n l)Cing such $roble!s4 )ou need to *ull) co!!unic te 0ith the custo!er4 $ersonnel o* the core net0or94 nd G&M $ersonnel4 thus obt ining the rel ted in*or! tion nd 'oiding the ' in 0or9(
+!$ Inter3RAT 5an over from WCD-A to 4S>CS Domain?

+!$!$ 6PI Definition
#e*inition o* the RNC-le'el indic torsH VS.SREL-C.SuccPrep.IRH-CS.Rate # VS.SREL-C.SuccPrep.IRH-CS & VS.SREL-C.AttPrep.IRH-CS VS.IRATH-.SuccCS-ut.RNC.Rate# VS.IRATH-.SuccCS-ut.RNC & VS.IRATH-.AttCS-ut.RNC #e*inition o* the cell-le'el indic torsH VS.IRATH-.SuccRelocPrep-utCS.Cell.Rate# $IRATH-.SuccRelocPrep-utCS% & $IRATH-.AttRelocPrep-utCS% VS.IRATH-.Succ-utCS.Cell.Rate #$IRATH-.Succ-utCS% & $IRATH-.Att-utCS%
+01.-1+-+1
2u 0ei Con*identi l
P ge ;, o* 1.+
INTERNAL
+!$!" Influence Factors

3igure 1% 8lo0 on C& inter-RAT h ndo'er out o* .G
The h ndo'er $rocess includes the *ollo0ing t0o $rocessesH
Reloc tion $re$ r tion $rocess The &RNC sends the RELOCATION RE5%E&T !ess ge to the CN( The !ess ge cont ins such in*or! tion s the reloc tion t)$e4 reloc tion re son4 source PLMN4 source LAC4 source &AC4 destin tion PLMN4 nd destin tion LAC( The CN inter cts 0ith the G&M b) *or0 rding the G&M M&C4 nd $re$ res the rel ted resources( A*ter the G&M-rel ted resources re $re$ red4 the CN sends the RELOCATION COMMAN# !ess ge to the &RNC( The !ess ge cont ins the l )er . in*or! tion ele!ent4 nd the ele!ent c rries the in*or! tion bout the rel ted resources lloc ted b) the G&M( I* the lloc tion o* ll resources or so!e resources * ils4 the CN sends the RELOCATION PREPARATION 8AIL%RE !ess ge to the &RNC(
2 ndo'er i!$le!ent tion $rocess The RNC delivers the 2AN#O"ER 8ROM %TRAN COMMAN# !ess ge to the %E( The !ess ge c rries the RAB I#4 cti' tion ti!e4 G&M *re<uenc)4 nd the G&M !ess ge in the *or! o* bit string( A*ter the %E ccesses the G&M4 the CN sends the I% RELEA&E COMMAN# !ess ge continuousl)4 instructing the RNC to rele se the resources o* the %E in the 7C#MA s)ste!( Reloc tion $re$ r tion * ilure is ! inl) c used *or the *ollo0ing re sonsH
+01.-1+-+1
2u 0ei Con*identi l
P ge =0 o* 1.+
INTERNAL
The +G e<ui$!ent is bnor! l or resources re not enough( The CN $ r !eters re not con*igured re son bl)( The con*igur tions o* G&M neighboring cells re not consistent 0ith ctu l $ r !eters( 2 ndo'er i!$le!ent tion * ilure is ! inl) c used *or the *ollo0ing re sonsH The $ r !eters o* +G neighboring cells re not con*igured correctl)( The +G encr)$tion lgorith! is not consistent 0ith the .G encr)$tion lgorith!( There eBists side-ch nnel inter*erence in +G cells( The h ndo'er threshold is not set re son bl)(
+!$!& Anal)sis Process

1. &iscussing the Proble' and Ascertaining the Proble' (ac)ground and Product *ersion 7hen the $roble! occurs4 deter!ine the 9e) ti!e t 0hich the success r te is ch nged4 nd 9no0 the recent dDust!ent o* the +G ccess net0or94 .G ccess net0or94 nd CN( An l)Ce the i!$ cts o* the 9e) ctions $er*or!ed t the corres$onding ti!e u$on the KPIs( #. &eter'ining the 0ain 1cenarios 8irstl)4 !e sure the reloc tion $re$ r tion success r te nd h ndo'er i!$le!ent tion success r te o* the RNC le'el nd cell le'el res$ecti'el) ccording to the $er*or! nce d t o* the RNC( #eter!ine 0hich *lo0 c uses the descent o* the inter-RAT h ndo'erout success r te4 nd chec9 0hether the success r te o* the entire net0or9 or the success r te o* so!e cells decre ses( I* the $roble! onl) occurs in one or t0o cells4 it indic tes th t the $roble! is rel ted to the con*igur tion o* the G&M neighboring cells( &econdl)4 n l)Ce 0hich c use le ds to the descent o* the inter-RAT h ndo'er-out success r te( T ble 1 lists the * ilure c uses de*ined b) the $er*or! nce counter( Table 1 Indic tors rel ted to C& inter-RAT h ndo'er-out * ilure In icator >9evel$?
"&(&RELOC(8 ilPre$(IRATC&Out >Reloc tion $re$ r tion * ilure?
Sub3in icator >9evel"?

"&(&RELOC(8 il(IRATC&OutNR$l "&(&RELOC(8 il(IRATC&OutC nc "&(&RELOC(8 il(IRATC&OutTeB$ "&(&RELOC(8 il(IRATC&OutT* i "&(&RELOC(8 il(IRATC&OutTO'e "&(IRAT2O(Pre$8 ilC&Out(%90nRNC "&(IRAT2O(Pre$8 ilC&Out(NoRsrc "&(IRAT2O(Pre$8 iC&InTgtO'eL "&(IRAT2O(Pre$8 ilC&OutRe<in*not ' i
"&(IRAT2O(8 ilC&Out(RNC >2 ndo'er i!$le!ent tion * ilure?
"&(IRAT2O(8 ilC&Out(C*g%nRNC "&(IRAT2O(8 ilC&Out(Ph)8 RNC
$.
Anal"/ing the Causes Case b" Case
+01.-1+-+1
2u 0ei Con*identi l
P ge =1 o* 1.+
INTERNAL
*1.1R+ 5C.3ail.IRATC15utNR-l> *1.1R+ 5C.3ail.IRATC15utTe,A*ter the &RNC sends the RELOCATION RE5%IRE#4 the &RNC st rts the ti!er to 0 it *or the RELOCATION COMMAN# !ess ge( I* the RELOCATION COMMAN# !ess ge is not recei'ed 0hen the ti!er ti!es out4 the &RNC sends the RELOCATION CANCEL !ess ge nd !e sures the indic tor( FMethod o* n l)sisG
K K
Chec9 0hether the RNC lin9s nd M&C lin9s re nor! l( Chec9 the CN con*igur tion4 es$eci ll) the tr ns!ission $ r !eters o* the +G M&C@"LR4 *or eB !$le4 the d t o* the MTP l )er4 d t o* the &CCP l )er4 nd inter-M&C trun9 d t ( 5uer) the CN con*igur tion4 nd chec9 0hether inter-RAT h ndo'er is llo0ed( Tr ce nd n l)Ce the M&C@B&& sign ling( As9 the CN $ersonnel nd +G $ersonnel to ttend the n l)sis(
K K
*1.1R+ 5C.3ail.IRATC15utCanc A*ter re<uesting the h ndo'er $re$ r tions4 the RNC recei'es the rele se co!! nd sent b) the CN( It is usu ll) c used s *ollo0sH
K
The inter-RAT h ndo'er re<uest is initi ted during the sign ling >*or eB !$le4 loc tion u$d te?( Loc tion u$d te is co!$lete be*ore the *lo0 is co!$lete4 so the CN initi tes the rele se( The subscriber 0ho sets u$ the c ll h ngs u$ during the h ndo'er $re$ r tion4 so the CN initi tes the rele se( Although h ndo'er is not co!$lete4 the t0o circu!st nces re nor! l *lo0 e!bed!ent(
*1.1R+ 5C.3ail.IRATC15utT.ai The reloc tion * ils in the t rget CN@RNC or in the s)ste!( %su ll)4 the c use is s *ollo0sH
K K
The CN con*igur tions re not correct( The B&& does not su$$ort the reloc tion( Chec9 the CN negoti tion d t ( Chec9 0hether the B&& llo0s inter-RAT h ndo'er-in( Chec9 0hether the con*igur tions o* G&M neighboring cells re consistent 0ith the ctu l $ r !eters( The BT& ! ) * il to *ind the t rget cell( I* the $roble! occurs onl) to one or t0o cells4 )ou c n tr ce the IO& d t 4 deter!ine 0hether the reloc tion * ilure occurs onl) to one or t0o t rget cells4 nd chec9 the $ r !eters o* the G&M neighboring cells o* the t rget cells(
K K K
+01.-1+-+1
2u 0ei Con*identi l
P ge =+ o* 1.+
INTERNAL
3igure 1; Reloc tion Re<uired !ess ge
The !ess ge c rries the ddress in*or! tion bout the B&C o* the ccess net0or9 th t eB$ects to $ro'ide ser'ices *or the subscriber( %su ll)4 the ddress is the CGI >glob l cell idEPLMN P LAC P CELL I#? o* the t rget cell( The !ess ge lso c rries the in*or! tion bout the current cell4 th t is4 PLMN P >LAC nd &AC?(
*1.IRATH5.Pre-3ailC15ut.8)wnRNC The t rget RNC is un9no0n( The c use is the ! in c use o* reloc tion * ilure( %su ll)4 the re son is th t the M&C c nnot *ind the route le ding to the +G cells( FMethod o* n l)sisGH
K K
Chec9 the CN con*igur tion( It is $ossible th t the LAI o* the +G t rget cell is not con*igured on the M&C( Chec9 the consistenc) o* the $ r !eters o* G&M neighboring cells con*igured on the RNC(
*1.IRATH5.Pre-3ailC15ut.NoRsrc No resources re ' il ble( %su ll)4 the B&C h s no resources ' il ble *or the ccess o* the %E or the +G M&C h s no in*or! tion bout the t rget cells( FMethod o* n l)sisGH
K K K
Chec9 the resource utiliC tion o* the +G B&&( It is $ossible th t no ch nnel is ' il ble bec use the ch nnel is occu$ied b) nother subscriber( Chec9 the st tus o* the t rget cell( The t rget cell ! ) be * ult)( Chec9 the ! $$ing bet0een the t rget cell nd +G M&C on the .G M&C(
*1.IRATH5.3ailC15ut.C.g8nRNC The h ndo'er is not su$$orted b) the con*igur tion( %su ll)4 the %E does not recei'e the 2AN#O"ER 8ROM %TRAN COMMAN# !ess ge deli'ered b) the RNC
+01.-1+-+1
2u 0ei Con*identi l
P ge =. o* 1.+
INTERNAL
bec use o* the incorrect RNC *or! t4 incompatibilit4 o1 t0e /E> or incorrect con1i+uration o1 t0e encr4ption parameters. FMethod o* n l)sisGH
The encr)$tion $ r !eters re not set correctl)

K
Tr ce the IO& d t o* the to$ N cells4 nd <uer) the encr)$tion lgorith!(
3igure 1< Reloc tion Co!! nd !ess ge
Chec9 0hether the $ r !eter o* the encr)$tion lgorith! on the B&C is consistent 0ith th t c rried b) the reloc tion co!! nd(
In the .G s)ste!4 the encr)$tion $rocess is re<uired( In the +G s)ste!4 the encr)$tion $rocess is o$tion l( There*ore4 the +G s)ste! c n send n encr)$tion-rel ted $ r !eter o$tion ll) 0hen the %E is h nded o'er *ro! the %MT& to the G&M(
I* the +G s)ste! does not send n encr)$tion-rel ted $ r !eter4 the M&O8TA.000 uses the de* ult h ndo'er con*igur tion to reest blish Ci$her Mode &etting $ r !eter nd sends the $ r !eter to the RNC through the sign lling !ess ge o* Reloc tion co!! nd( 7hen the +G s)ste! sends n encr)$tion $ r !eter c rr)ing the chosen encr)$tion lgorith!4 the M&O8TA.000 uses the chosen encr)$tion lgorith! to est blish the Ci$her Mode &etting $ r !eter nd sends the $ r !eter to the RNC through the sign lling o* Reloc tion co!! nd(
K
I* the) re not consistent4 *urther tr ce the CN sign ling nd <uer) the encr)$tion $ r !eter recei'ed b) the M&C(
+01.-1+-+1
2u 0ei Con*identi l
P ge =1 o* 1.+
INTERNAL
3igure 1= 2 ndo'er Re<uest ACK !ess ge
F&uggestionsGH Modi*) the h ndo'er $ r !eter con*igur tion o* the +G LAC on the M&O8TA.0004 so th t the encr)$tion $ r !eter c rried b) the CN to the RNC is consistent 0ith the encr)$tion $ r !eter used b) the +G s)ste!(
%E co!$ tibilit)
K
Tr ce the IO& d t o* the to$ N cells4 obt in the * ilure *lo04 nd n l)Ce 0hether there eBists t)$ic l scen rio4 *or eB !$le4 so!e *lo0 inter ctions c use the %E to return the !ess ge o* %nsu$$orted Con*igur tion( Obt in the IM&Is o* the ter!in ls through the C2R or PC2R log( I* the $roble! ! inl) occurs in one or t0o ter!in ls4 it indic tes th t the $roble! is c used b) the %E( Then4 in<uire the custo!er bout the corres$onding IMEI o* the IM&I4 nd <uer) the t)$e o* the * iled ter!in l( I* conditions $er!it4 'eri*) the $roble! in the 25( Altern ti'el)4 s9 the *ield $ersonnel to conduct dri'e test( Tr ce the IO& d t o* the to$ N cells4 nd c $ture the * iled cells( Co!$ re the 2OL8ROML%TRANLCM#LG&M gener ted t the * ilure ti!e 0ith the sign ling gener ted t the ti!e o* nor! l h ndo'er( A usu l $roble! is s *ollo0sH The h ndo'er co!! nd does not c rr) the encr)$tion indic tion( I* this $roble! occurs4 )ou need to !odi*) the h ndo'er $ r !eter con*igur tion o* the +G LAC on the M&C(
Incorrect RNC sign ling *or! t

K K
The ET&I G&M P2A&E I $rotocol h s de*ectH The h ndo'er co!! nd does not c rr) the encr)$tion in*or! tion( The ET&I G&M P2A&E II $rotocol h s recti*ied the de*ect( 2o0e'er4 the G&M de'ices o* lots o* 'endors h 'e not recti*ied the de*ect in ccord nce 0ith the ET&I G&M P2A&E II $rotocol( I* the CN does not reest blish the encr)$tion *or the RNC4 *or! t error occurs(
F&uggestionsGH I* the +G B&C does not send the Chosen Encr)$tion Algorith! $ r !eter4 con*igure the h ndo'er $ r !eter o* the +G LAC on the M&O8TA.000(
+01.-1+-+1
2u 0ei Con*identi l
P ge =: o* 1.+
INTERNAL
8or other $roble!s4 directl) collect the rel ted in*or! tion nd *eed b c9 the in*or! tion to the RN# de$ rt!ent *or n l)sis(
*1.IRATH5.3ailC15ut.Ph"3aRNC Inter-RAT h ndo'er i!$le!ent tion * ilure is ! inl) c used s *ollo0sH 1? A*ter recei'ing the 2 ndo'er 8ro! %tr n co!! nd4 the %E tte!$ts to ccess the s)ste! on the BT&( +? The %E re$e tedl) sends the 2 ndo'er Access !ess ge to the BT& through the 8ACC24 st rts the T.1+1 ti!er >the de* ult is .+0 !s?4 nd sto$s sending the !ess ge i* recei'ing the P23 IN8O !ess ge( .? I* the ti!er ti!es out4 the BT& returns the old %tr n ch nnel nd re$lies the $h)sic l ch nnel * ilure( FMethod o* n l)sisGH
K
Chec9 the $ r !eter con*igur tion o* the G&M neighboring cells( 8or eB !$le4 i* the BCC2AR8CN is not con*igured correctl)4 the cell in the !e sure!ent re$ort th t re ches the h ndo'er threshold is not the ctu l cell ccessed b) the %E( As result4 the sign l <u lit) o* the ctu l h ndo'er cell does not s tis*) the h ndo'er re<uire!ents nd thus the h ndo'er * ils( Chec9 0hether the unre son ble setting o* the h ndo'er threshold c uses the e s) h ndo'er but $oor sign l <u lit) o* the +G cell( Chec9 0hether the h ndo'er * ilure is c used bec use the encr)$tion lgorith!s re not consistent( I* )ou still c nnot sol'e the $roble!4 s9 the +G $ersonnel to ttend the n l)sis(
K K K
+!" Inter3RAT 5an over from 4S- to WCD-A >CS Domain?

+!"!$ 6PI Definition
#e*inition o* the RNC-le'el indic torsH VS.IRATH-.PrepSuccCSIn.RNC.Rate# VS.IRATH-.PrepSuccCSIn.RNC & VS.IRATH-.PrepAttCSIn.RNC VS.IRATH-.SuccExecCSIn.RNC.Rate# VS.IRATH-.SuccExecCSIn.RNC & VS.IRATH-.AttExecCSIn.RNC #e*inition o* the cell-le'el indic torsH VS.IRATH-.SuccRelocPrepInCS.Cell.Rate# $ VS.IRATH-.PrepSuccCSIn % & $ IRATH-.AttIncCS % VS.IRATH-.SuccInCS.Cell.Rate #$ IRATH-.SuccIncCS % & $ IRATH-.AttIncCS %
+01.-1+-+1
2u 0ei Con*identi l
P ge =/ o* 1.+
INTERNAL
+!"!" Influence Factors

3igure 1? 8lo0 on C& h ndo'er-in
%E Node B RNC Tar+et CN "SC B&C BT&
B&&MAP +( Pre$ re 2 ndo'er
1( 2 ndo'er Re<uired
B&&MAP
MAP@E
MAP@E
RANAP
.( Reloc tion Re<uest 1( Reloc tion Re<uest Ac9(
RANAP
RANAP
RANAP :( Pre$ re 2 ndo'er Res$onse
MAP@E
MAP@E /( 2 ndo'er Co!! nd
B&&MAP
B&&MAP
;( 2 ndo'er Co!! nd RR =( Reloc tion #etect RR
RANAP
RANAP
RRC
,( DCCH H 2 ndo'er Co!$lete
RRC 10( Reloc tion Co!$lete RANAP RANAP 11( &end End &ign l Re<uest MAP@E 1+( Cle r Co!! nd 1.( Cle r Co!$lete
MAP@E
B&&MAP
B&&MAP
B&&MAP 11( &end End &ign l Res$onse MAP@E MAP@E
B&&MAP
A*ter recei'ing the RA#IO LINK RE&TORE IN#ICATION !ess ge4 the RNC sends the RELOCATION #ETECT !ess ge to the M&C &er'er4 noti*)ing th t the %E is h nded o'er *ro! the G&M to the 7C#MA( The %E sends the 2AN#O"ER TO %TRAN COMPLETE !ess ge to indic te th t the h ndo'er is co!$lete( I* the %E c nnot co!$lete the h ndo'er4 the %E re$orts the h ndo'er * ilure to the G&M( A*ter recei'ing the 2AN#O"ER TO %TRAN COMPLETE !ess ge4 the RNC sends the RELOCATION COMPLETE !ess ge to the M&C &er'er4 indic ting th t the h ndo'er is co!$lete( Addition ll)4 the RNC controls the %E *or !obilit) ! n ge!ent4 <uer) o* the %E c $ bilit)4 nd s *e !ode( The reloc tion $re$ r tion * ilure is ! inl) c used *or the *ollo0ing re sonsH

The .G cell resources re not enough( P r !eters re not con*igured correctl)(
The h ndo'er * ilure is ! inl) c used *or the *ollo0ing re sonsH
+01.-1+-+1
2u 0ei Con*identi l
P ge =; o* 1.+
INTERNAL
The r dio ir inter* ce is bnor! l( P r !eters re not con*igured correctl)(
+!"!& Anal)sis Process

1. &iscussing the Proble' and Ascertaining the Proble' (ac)ground and Product *ersion 7hen the $roble! occurs4 deter!ine the 9e) ti!e t 0hich the success r te is ch nged4 nd 9no0 the recent dDust!ent o* the +G ccess net0or94 .G ccess net0or94 nd CN( An l)Ce the i!$ cts o* the 9e) ctions $er*or!ed t the corres$onding ti!e u$on the KPIs( #. &eter'ining the 0ain 1cenarios 8irstl)4 !e sure the inter-RAT C& h ndo'er-in success r te o* the RNC le'el nd cell le'el res$ecti'el) ccording to the $er*or! nce d t o* the RNC4 nd thus deter!ine 0hether the success r te o* the entire net0or9 or the success r te o* so!e cells decre ses( &econdl)4 n l)Ce 0hich c use le ds to the descent o* the inter-RAT h ndo'er-out success r te( T ble 1 lists the * ilure c uses de*ined b) the $er*or! nce counter( Table 1 Indic tors rel ted to C& inter-RAT h ndo'er-in * ilure Indic tor >Le'el1?
"&(&RELOC(8 ilPre$(IRATC&In
&ub-indic tor >Le'el+?

"&(IRAT2O(Pre$8 iC&InCongRNC "&(IRAT2O(Pre$8 iC&InT* ilRN "&(IRAT2O(Pre$8 iC&InTunsRNC
"&(IRAT2O(Inco!ing(8 il(RNC
"&(IRAT2O(8 ilEBecC&In(NR$l)
$.
Anal"/ing the Causes Case b" Case *1.IRATH5.Pre-3aiC1InCongRNC IRATH5.3ailIncC1.Res8na!ail The reloc tion * ilure !ess ge is recei'ed4 nd the c use ' lue is Resource %n ' il ble4 th t is4 the d!ission * ils( The co!!on resources include the $o0er4 codes4 CEs4 nd I%B tr ns!ission( FMethod o* n l)sisGH
K K
An l)Ce the success r te o* the cells *ro! the $er*or! nce d t 4 nd obt in the list o* to$ N cells( B) the utiliC tion o* ' rious resources4 n l)Ce the resource li!it tion o* the to$ N cells( 8or det ils bout the n l)sis !ethod4 see the section o* the n l)sis o* resource congestion u$on RRC setu$ * ilure(
IRATH5.3ailIncC1.TRNC1"s3ailReloc> *1.IRATH5.Pre-3aiC1InT.ailRN The reloc tion * ils in the t rget s)ste! or RNC( FMethod o* n l)sisGH
K K
Chec9 the $ r !eter con*igur tion o* the CN( Chec9 the con*igur tion o* the .G neighboring cells on the B&C(
+01.-1+-+1
2u 0ei Con*identi l
P ge == o* 1.+
INTERNAL
*1.IRATH5.3ail+,ecC1In.NR-l" > *1.IRATH5.3ail+,ecC1In.NR-l" The h ndo'er * ils bec use the %E h s no res$onse( FMethod o* n l)sisGH
K K K
An l)Ce the success r te o* the cells *ro! the $er*or! nce d t 4 nd obt in the list o* to$ N cells( Chec9 0hether the neighboring cell $ r !eters o* the to$ N cells re con*igured *or the +G cells4 nd ensure th t the t rget cells o* the h ndo'er re correct( I* the h ndo'er * ilure r te is high4 directl) tr ce the I8T& d t o* the to$ N cells( Other0ise4 it is reco!!ended th t )ou conduct dri'e test nd tr ce the C#T nd Probe d t ( An l)Ce 0hether the u$lin9 is s)nchroniCed through the C#T or I8T& d t 4 th t is4 0hether the RNC recei'es the RLLRE&TORELIN# !ess ge( I* the u$lin9 s)nchroniC tion indic tion is not recei'ed4 )ou need to *urther deter!ine 0hether the tr ns!it $o0er o* the %E incre ses nd re ches the ! Bi!u! ' lue(
3igure 1B &ign ling o* C& inter-RAT h ndo'er-in
I* the tr ns!it $o0er o* the %E incre ses to the ! Bi!u! ' lue4 it indic tes th t the do0nlin9 is s)nchroniCed( There*ore4 the u$lin9 s)nchroniC tion * ils( %su ll)4 it is $ossible th t the tr ns!it $o0er o* the dedic ted u$lin9 ch nnel is rel ti'el) lo0( I* the tr ns!it $o0er o* the %E does not incre se4 it indic tes th t the do0nlin9 s)nchroniC tion * ils( It is $ossible th t the !ini!u! $o0er o* the do0nlin9 #PCC2 is con*igured to n eBtre!el) s! ll ' lue(
K
I* the s)nchroniC tion indic tion is recei'ed4 it indic tes th t the RNC does not recei'e the 2OL%TRANLCMP !ess ge( It is $ossible th t the encr)$tion lgorith!s re not consistent or $ c9ets re lost during the tr ns!ission( I* the encr)$tion lgorith!s re not consistent4 )ou c n obser'e 0hether the encr)$tion $ r !eter th t the CN c rries to the RNC is consistent 0ith the encr)$tion lgorith! c rried in the 2 ndo'er to %TRAN Co!! nd !ess ge th t the B&C deli'ers to the %E(
+01.-1+-+1
2u 0ei Con*identi l
P ge =, o* 1.+
INTERNAL
3igure #0 Reloc tionLRe<uest !ess ge
To deter!ine 0hether $ c9ets re lost during the tr ns!ission4 c $ture the necess r) in*or! tion bout the site nd *eed b c9 the in*or! tion to the RN# de$ rt!ent *or n l)sis(
+!& Inter3RAT 5an over from WCD-A to 4PRS >PS Domain?

+!&!$ 6PI Definition
#e*inition o* the RNC-le'el indic torsH VS.IRATH-.SuccPS-ut/TRAN.RNC.Rate # VS.IRATH-.SuccPS-ut/TRAN.RNC & VS.IRATH-.AttPS-ut/TRAN.RNC #e*inition o* the cell-le'el indic torsH VS.IRATH-.Succ-utPS/NTRAN.Cell.Rate # $IRATH-.Succ-utPS/TRAN% & $IRATH-.Att-utPS/TRAN%
+01.-1+-+1
2u 0ei Con*identi l
P ge ,0 o* 1.+
INTERNAL
+!&!" Influence Factors

3igure #1 8lo0 on P& inter-RAT h ndo'er out o*
The h ndo'er * ilure is ! inl) c used *or the *ollo0ing re sonsH

The neighboring cell $ r !eters re not con*igured correctl)( The CN con*igur tion is not correct or the CN con*igur tion does not su$$ort the h ndo'er( There eBists inter*erence in the +G cell(
+!&!& Anal)sis Process

1. &iscussing the Proble' and Ascertaining the Proble' (ac)ground and Product *ersion 7hen the $roble! occurs4 deter!ine the 9e) ti!e t 0hich the success r te is ch nged4 nd 9no0 the recent dDust!ent o* the +G ccess net0or94 .G ccess net0or94 nd CN( An l)Ce the i!$ cts o* the 9e) ctions $er*or!ed t the corres$onding ti!e u$on the KPIs( #. &eter'ining the 0ain 1cenarios 8irstl)4 !e sure the inter-RAT C& h ndo'er-in success r te o* the RNC le'el nd cell le'el res$ecti'el) ccording to the $er*or! nce d t o* the RNC4 nd thus deter!ine 0hether the success r te o* the entire net0or9 or the success r te o* so!e cells decre ses( &econdl)4 n l)Ce 0hich c use le ds to the descent o* the inter-RAT h ndo'er-out
+01.-1+-+1
2u 0ei Con*identi l
P ge ,1 o* 1.+
INTERNAL
success r te( T ble 1 lists the * ilure c uses de*ined b) the $er*or! nce counter( Table 1 Indic tors rel ted to P& inter-RAT h ndo'er-out * ilure In icator >9evel$?
"&(IRAT2O(P&Out(8 ilP&
Sub3in icator >9evel"?

"&(IRAT2O(P&Out(C*g%nsu$ "&(IRAT2O(P&Out(Ph)C28 il "&(IRAT2O(P&Out(%n$ec "&(IRAT2O(P&Out(NoRe$l)
$.
Anal"/ing the Causes Case b" Case *1.IRATH5.P15ut.Ph"CH3ail > IRATH5.3ail5utP18TRAN.Ph"Ch3ail A*ter recei'ing the CELL C2ANGE OR#ER 8ROM %TRAN !ess ge4 the %E st rts the T.0, ti!er( The T.0, ti!er is sto$$ed i* the %E sets u$ connection in ne0 cell( Once the T.0, ti!er ti!es out4 the origin l .G cell is returned nd the CCO * ilure !ess ge is sent( FMethod o* n l)sisGH
K K K K
Chec9 the con*igur tion o* the G&M neighboring cell $ r !eters( I* the $ r !eters re not con*igured correctl)4 the ccess is initi ted in n incorrect t rget cell( Chec9 0hether the st tus nd KPIs o* the t rget cell re nor! l( Chec9 the resource utiliC tion o* the t rget cell4 nd deter!ine 0hether the ccess * ilure is c used b) the insu**icienc) o* resources( Chec9 0hether there eBists strong inter*erence in the G&M r dio en'iron!ent( The do0nlin9 inter*erence **ects the re ding o* the do0nlin9 &I in*or! tion( The u$lin9 inter*erence c uses the u$lin9 sign ling4 *or eB !$le4 the Ch nnel Re<uest !ess ge c nnot be sent success*ull)(
*1.IRATH5.P15ut.NoRe-l" > *1.IRATH5.CC5.3ail5utP18TRAN.Nr-l" A*ter sending the CCO !ess ge4 the RNC st rts the Treloco'er ll ti!er( The ti!er is sto$$ed *ter the %E returns the CCO * ilure !ess ge or recei'es the I% RELEA&E CM# >the c use ' lue is Nor! l rele se? !ess ge sent b) the &G&N( Once the ti!er ti!es out4 the RNC cti'el) sends the I% RELEA&E RE5%E&T !ess ge to the &G&N( I* recei'ing the &RN& ConteBt Re< !ess ge during the $eriod4 the RNC rest rts the ti!er( FMethod o* n l)sisGH
K K
Chec9 0hether the +G &G&N llo0s the h ndo'er-in( #eter!ine the to$ N cells ccording to the $er*or! nce d t 4 conduct dri'e test4 tr ce the %E LOG4 nd chec9 0hether the RA% is co!$lete *ter the %E ccesses the +G cell(
+01.-1+-+1
2u 0ei Con*identi l
P ge ,+ o* 1.+
INTERNAL
3igure ## 8lo0 on LA%@RA% *ter the %E ccesses the +G cell
F&uggestionsGH I* it t 9es n eBtre!el) long $eriod to co!$lete the RA%4 the $ossible c use is the r dio en'iron!ent o* the t rget cell( There*ore4 i* the %E c n co!$lete the RA% in the +G cell4 )ou c n eBtend the Treloco'er ll ti!er to r ise the inter-RAT h ndo'er success r te(
+!' Inter3RAT 5an over from 4PRS to WCD-A >PS Domain?

+!'!$ 6PI Definition
VS.IRATH-.SuccPSIn/E.RNC.Rate# VS.IRATH-.SuccPSIn/E.RNC & VS.IRATH-.AttPSIn/E.RNC
+!'!" Anal)sis Process

The inter-RAT h ndo'er-in success r te in the P& do! in is consistent 0ith the RRC setu$ success r te 0ith the c use ' lue o* cell reselection o'er di**erent subs)ste!s( 8or det ils bout the n l)sis o* the P& inter-RAT h ndo'er-in $roble!s4 see the section o* the RRC setu$ success r te(
+01.-1+-+1
2u 0ei Con*identi l
P ge ,. o* 1.+
INTERNAL
+!* 9ist of Problem Information

Checkl i st f or KPI Troubl eshoot i ng- ". 1# . xl s
+01.-1+-+1
2u 0ei Con*identi l
P ge ,1 o* 1.+
INTERNAL
7
7!$ Performance
7!$!$ Purpose

Information Collection
ata of R2C
To deter!ine the KPIs th t re deterior ted To 9no0 the ! gnitude4 trend4 nd sco$e o* KPI ch nges To $ro'ide the guid nce *or subse<uent IO& tr cing4 dri'e test4 nd *eedb c9 o* the C2R d t >in 0hich subr c9?
7!$!" Information to %e Collecte

Per*or! nce d t gener ted 0ithin one 0ee9 be*ore the KPIs re ch nged All $er*or! nce d t gener ted *ter the $roble! occurs
7!$!& -etho
1. Collecting the In.or'ation Through the RNC b" 8sing 3TP The BAM o* the RNC uto! tic ll) collects nd s 'es the $er*or! nce d t ( There*ore4 the rel ted *ield $ersonnel c n log in to the RNC BAM to obt in the desired $er*or! nce d t b) using 8TP( On the RNC BAM4 the $er*or! nce d t is s 'ed in the *ollo0ing $ thH "+ $l t*or!H WBAMW"ersionA >"ersionB?W8TPWMe sResult "1 $l t*or!H WBAMWW8TPWMe sResult
3ou c n <uer) the 0or9 re director) o* the BAM b) running the 1T (A0AR+A co!! nd(
+01.-1+-+1
2u 0ei Con*identi l
P ge ,: o* 1.+
INTERNAL
3igure #$ 5uer)ing the 0or9 re o* the BAM
#.
Collecting the in.or'ation .ro' the 0#000 The M+000 $eriodic ll) t 9es nd s 'es the $er*or! nce d t *ro! the BAM o* the RNC( There*ore4 the $er*or! nce d t o* the eBisting net0or9 c n be obt ined *ro! the M+000 b) using 8TP( On the RNC BAM4 the $er*or! nce d t is s 'ed in the *ollo0ing $ thH 3ou c n obt in the $er*or! nce d t b) using the *ollo0ing !ethodH Log in to the M+000 b) using 8TP4 *t$H@@>M+000 IP?( Enter the 8TP usern !e nd $ ss0ord o* the M+000( The $er*or! nce d t is s 'ed in the *ollo0ing *olderH *t$H@@ >M+000 IP?@*t$root@$!@
7!" R2C C5R1PC5R

7!"!$ Purpose
To 'ie0 the cl ssi*ic tion o* ! in KPIs >*or eB !$le4 h ndo'er nd c ll dro$ r te? through *ull record To chec9 0hether so*t * ilure occurs in the #&P4 0hether the $roble! occurs in the ter!in ls o* the s !e !odel4 nd 0hether there eBists identic l $rint in*or! tion bout intern l errors
7!"!" Information to %e Collecte

# t gener ted be*ore nd *ter the $roble! occurs # t o* the corres$onding subr c9 i* the *ield $ersonnel deter!ine th t the $roble! is
2u 0ei Con*identi l P ge ,/ o* 1.+
+01.-1+-+1
INTERNAL
single-subr c9 $roble!
7!"!& -etho
1. Collecting the in.or'ation .ro' the RNC b" using 3TP 8or the RNC o* the RAN10 'ersion4 the C2R log nd PC2R log re !erged into one *ile( Log in to the RNC BAM >re!otel)4 loc ll) or through 8TP?( Then4 )ou c n obt in the C2R d t on the RNC in the *ollo0ing $ thH AHWBsc/=00WBAMWCo!!onW8 !logW*!t #. Collecting the in.or'ation through the C5 5G co'and B) running the C5 5G co!! nd4 )ou c n eB$ort the C2R log4 l r! log4 nd o$er tion log t ti!e( I* )ou need to return the in*or! tion4 the !ethod is reco!!ended( 3igure #% EB$orting the C2R log >b) running the C5 5G co!! nd?
The eB$orted *ile is n !ed 8iBIn*oL2ost(Ci$( A*ter deco!$ressing the *ile4 )ou c n obt in the o$er tion in*or! tion( B) de* ult4 the eB$orted *ile is s 'ed in the *ollo0ing director)H "+ $l t*or!H WBAMW"ersionAW8TP or WBAMW"ersionBW8TP "1 $l t*or!H WBAMWW8TP
7!& R2C I.S Tracing

7!&!$ Purpose
To deter!ine the $rocesses th t c use the $roble!
7!&!" Information to %e Collecte
Tr ce the * ult) to$ N cells
7!&!& -etho
In the 0aintenance 0indo0 o* the o$er tion nd ! inten nce s)ste!4 clic9 Trace
+01.-1+-+1 2u 0ei Con*identi l P ge ,; o* 1.+
INTERNAL
0anage'ent nd select the t)$es o* obDects to be tr ced( 3igure #; T)$es o* obDects to be tr ced
#ouble-clic9 I51( Then4 the I51 Tracing di log boB is dis$l )ed(
+01.-1+-+1
2u 0ei Con*identi l
P ge ,= o* 1.+
INTERNAL
3igure #< I51 Tracing di log boB
&et the rel ted $ r !eters in the di log boB( 8or the tr ced e'ents4 select 1elect &e.ault usu ll)( In s$eci l c ses4 )ou c n select other e'ents or select 1elect All( At ti!e4 ! Bi!u! o* :0 c lls nd .+ cells c n be tr ced( 3ou c n st rt ! Bi!u! o* eight t s9s(
The tr ce t s9s occu$) l rge nu!ber o* resources( It is reco!!ended th t )ou cre te the tr ce t s9s 0hen the s)ste! is idle or onl) one IO& is tr ced t ti!e( I* the s)ste! is bus)4 the running tr ce t s9 ! ) be ter!in ted uto! tic ll)(
Clic9 0ore In.o( Then4 )ou c n set the bro0sing nd s 'ing o* !ess ges4 s sho0n in 8igure +;( 3ou need to $ ) ttention to t0o $ rts in 8igure +;( In the re ! r9ed 0ith 14 )ou need to select the desired tr **ic cl sses4 *or eB !$le4 the BE ser'ice or stre ! ser'ice( In the re ! r9ed 0ith #4 )ou need to set the RAB $ro$erties to tr ce the e'ents selecti'el)( Es$eci ll)4 )ou c n obt in the *iltered in*or! tion 0hen n l)Cing the s$eci*ic $roble!s(
+01.-1+-+1
2u 0ei Con*identi l
P ge ,, o* 1.+
INTERNAL
3igure #= 0oreIn.o di log boB
Clic9 OK to st rt the tr cing t s9(
7!' R2C IFTS1CDT >:ser Plane? Tracing

7!'!$ Purpose

To dee$l) n l)Ce the d t >! inl) the L+ d t ? o* t)$ic l scen rio To eBtr ct the TCP d t nd 'oice 7 ' d t
7!'!" Information to %e Collecte

%ser-$l ne tr cing nd L+ !e sure!ent "isibilit) o* the $er*or! nce !onitoring ite! To$ N * ult) cells *or I8T& tr cing
7!'!& -etho
Tr ce the intern l $rinted !ess ges o* the RNC b) !odi*)ing the scri$t *ileH %se the %ltr Edit.+ or note$ d to o$en the teBt *ile RncTestCon.ig.,'l under the s$eci*ied director) in the tr ced LMT 'ersion4 *or eB !$le4 #HW27LMTW d $torWclient d $torWRNCWB&C/=00"100R00=C01B0=+Wst)leWde* ultst)leWlo c leWenL%&WrnctestWRncTestCon*ig(B!l &et the ' lue o* e ch $ r !eter to 1( F#E&C descn !eEUC#TM&GT3PEUG FPARA&G FPARA n !eEU%IL8AML%TL&TAN#AR#LM&GU ' lueEU1U@G FPARA n !eEU%IL8AML%TLINTRALM&GU ' lueEU1U@G
+01.-1+-+1
2u 0ei Con*identi l
P ge 100 o* 1.+
INTERNAL
FPARA n !eEU%IL8AML%TLCTRLLTBLU ' lueEU1U@G FPARA n !eEU%IL8AML%TL&TATELTRAN&U ' lueEU1U@G FPARA n !eEU%IL8AML%TLPRINTLIN8OU ' lueEU1U@G FPARA n !eEU%IL8AML%TL8%NCLCALLU ' lueEU1U@G FPARA n !eEU%IL8AML%TLL+L#ATAL87#LM&GU ' lueEU1U@G FPARA n !eEU%IL8AML%TLL+LTATL87#LM&GU ' lueEU1U@G FPARA n !eEU%IL8AML%TLGTP%L#ATAL87#LM&GU ' lueEU1U@G FPARA n !eEU%IL8AML%TLREALLTIMELIN8OU ' lueEU1U@G FPARA n !eEU%IL8AML%TL8MRL&IGL#TL87#LM&GU ' lueEU1U@G FPARA n !eEU%IL8AML%TL8MRL%PL#TL87#LM&GU ' lueEU1U@G FPARA n !eEU%IL8AML%TLRA#IOLPER8LIN8OU ' lueEU1U@G FPARA n !eEU%IL8AML%TLCELLLIN8OU ' lueEU1U@G FPARA n !eEU%IL8AML%TLALPAT2LP"CLIN8OU ' lueEU1U@G F@PARA&G F@#E&CG A*ter !odi*)ing the scri$t4 st rt the LMT o* the corres$onding RNC 'ersion nd log in to the BAM( In the 0aintenance 0indo0 o* the o$er tion nd ! inten nce s)ste!4 clic9 Trace 0anage'ent nd select the t)$es o* obDects to be tr ced( 8or both I8T& tr cing nd C#T tr cing4 )ou need to select C&T( 3igure #? T)$e o* tr ce obDect
#ouble-clic9 C&T. Then4 the di log boB o* t s9 $ r !eter setting is dis$l )ed( I* )ou select
+01.-1+-+1 2u 0ei Con*identi l P ge 101 o* 1.+
INTERNAL
8+I& in the C&T 0atch T"-e boB4 the tr cing t s9 is C#T tr cing( On the 8+ I& t b4 enter the tr ced %E IM&I nd select the s 'ing $ th( The de* ult s 'ing $ th is AHW27 LMTWclientWout$utWRNCWB&C/=10"+00R010C01B0/1Wtr ce( 3ou c n lso set custo! s 'ing $ th nd *ile n !e( I* the tr cing $eriod is eBtre!el) long4 !ulti$le *iles re gener ted( Gener ll)4 the end o* the *ilen !e is SV1T or T -+T( Clic9 5K to st rt the tr cing t s9( The C#T d t o* u$ to t0o %Es c n be tr ced si!ult neousl)( 2o0e'er4 the su! o* the nu!ber o* st rted C#Ts nd nu!ber o* st nd rd-inter* ce t s9s o* the %E c nnot eBceed siB( 3igure #B Con*igur tion $ ge o* C#T $ r !eters
I* )ou select I3T1 in the C&T 0atch T"-e boB4 the tr cing t s9 is I8T& tr cing( On the 8+ I& t b4 )ou c n set the tr cing $eriod( The ' lue 0 indic tes th t the tr cing $eriod is not restricted( In ddition4 )ou need to set the I# o* the cell to be tr ced4 select n &P% subs)ste!4 select tr **ic cl sses4 or RRC setu$ re sons( 8in ll)4 clic9 5K to st rt the tr cing t s9(
+01.-1+-+1
2u 0ei Con*identi l
P ge 10+ o* 1.+
INTERNAL
3igure $0 Con*igur tion $ ge o* I8T& $ r !eters
8or C#T tr cing or I8T& tr cing4 it is reco!!ended th t the user-$l ne tr cing be tt ched( I* necess r)4 )ou need to tt ch the $er*or! nce !onitor tr cing(
+01.-1+-+1
2u 0ei Con*identi l
P ge 10. o* 1.+
INTERNAL
3igure $1 Con*igur tion $ ge o* user-$l ne tr cing
On the 5ther t b4 set the in*or! tion bout the user-$l ne tr cing( Gener ll)4 )ou need to select Periodicall" &ata Re-ort >it is set to #s?( # &ata Re-ort Ti'eFsG is set to 100s( A8T59PACK+T9G+N+RAT+ c nnot be selected( On the 0onitor t b4 )ou c n select the $er*or! nce !onitor ite!s to be tr ced(
+01.-1+-+1
2u 0ei Con*identi l
P ge 101 o* 1.+
INTERNAL
3igure $# Con*igur tion $ ge o* $er*or! nce !onitoring
7!* Stan ar
7!*!$ Purpose

Signaling Tracing on the R2C
M inl) n l)Ce the $roble!s o* RRC ccess on the %u inter* ce( An l)Ce the Iub@Iur-s$eci*ic $roble!s(
7!*!" Information to %e Collecte
Tr ce the rel ted inter* ce sign ling on c se-b)-c se b sis(
7!*!& -etho
On the 0aintenance $ ge o* the RNC LMT4 choose Trace 0anage'ent > Inter.ace Trace Tas)4 select nd double-clic9 the corres$onding inter* ce4 nd con*igure the tr cing t s9( Then4 )ou c n st rt the inter* ce tr cing t s9( &t nd rd sign ling tr cing includes the !ess ge tr cing o* the %% inter* ce4 I%B inter* ce4 I%R inter* ce4 nd I% inter* ce( 1.
+01.-1+-+1
8u Inter.ace Tracing
2u 0ei Con*identi l P ge 10: o* 1.+
INTERNAL
On the 0aintenance $ ge o* the RNC LMT4 choose Trace 0anage'ent > Inter.ace Trace Tas)4 nd double-clic9 88 Inter.ace( Then4 the *ollo0ing inter* ce is dis$l )ed( Clic9 5K on the inter* ce( 3igure $$ %u inter* ce tr cing
7hen tr cing the cell con*igur tion4 enter the cells to be tr ced in the *or! t o* R1HC1@C+JR+HC1@C+4 *or eB !$le4 1;1H101@10+J1;:H+01( 1;1 nd 1;: indic te RNC I#s( 101 10+ +01 indic tes the cell I#( 8or Tracing 'essage t"-e4 it is reco!!ended th t )ou select 1elect All i* )ou re not sure o* the $roble!( 3ou c n lso select the $$ro$ri te tr cing !ess ge t)$es s needed( #. Iub Inter.ace Tracing On the 0aintenance $ ge o* the RNC LMT4 choose Trace 0anage'ent > Inter.ace Trace Tas)4 nd select nd double-clic9 I8( Inter.ace( Then4 the *ollo0ing inter* ce is dis$l )ed( 3ou c n choose to tr ce the s$eci*ied NodeB or ll NodeBs(
+01.-1+-+1
2u 0ei Con*identi l
P ge 10/ o* 1.+
INTERNAL
3igure $% Iub inter* ce tr cing
$.
Iur Inter.ace Tracing I%R inter* ce tr cing en bles )ou to tr ce the !ess ges bet0een the current RNC nd ll neighboring RNCs or the !ess ges bet0een the current RNC nd the s$eci*ic neighbor RNC( To tr ce the !ess ges bet0een the current RNC nd the s$eci*ic RNC4 )ou need to run the 1T N=&PC co!! nd to <uer) the #&P code o* the neighbor RNC( On the 0aintenance $ ge o* the RNC LMT4 choose Trace 0anage'ent > Inter.ace Trace Tas)4 nd select nd double-clic9 I8R Inter.ace( Then4 the *ollo0ing inter* ce is dis$l )ed( To tr ce the !ess ges o* the s$eci*ied #&P4 )ou need to enter the #&P code( Note th t the #&P code should be in the heB deci! l *or! t( 8in ll)4 clic9 5K(
+01.-1+-+1
2u 0ei Con*identi l
P ge 10; o* 1.+
INTERNAL
3igure $; Iur inter* ce tr cing
%.
Iu Inter.ace Tracing I% inter* ce tr cing en bles )ou to tr ce the !ess ges bet0een the current RNC nd ll CNs or the !ess ges bet0een the current RNC nd the s$eci*ic CN( To tr ce the !ess ges bet0een the current RNC nd the s$eci*ic CN4 )ou need to run the 1T N=&PC co!! nd to <uer) the #&P code o* the s$eci*ied CN4 s sho0n in the *ollo0ing *igure(
+01.-1+-+1
2u 0ei Con*identi l
P ge 10= o* 1.+
INTERNAL
3igure $< 5uer)ing the #&P code o* the CN
On the 0aintenance $ ge o* the RNC LMT4 choose Trace 0anage'ent > Inter.ace Trace Tas)4 nd select nd double-clic9 I8 Inter.ace( Then4 the *ollo0ing inter* ce is dis$l )ed( To tr ce the !ess ges o* the s$eci*ied #&P4 enter the #&P code( Note th t the #&P code !ust be in the heB deci! l *or! t( 8in ll)4 clic9 5K(
7!+ :0 ;AD- 9.4

7!+!$ Purpose
To n l)Ce the $roble!s rel ted to sign ling *lo0 b) <uer)ing the RNC d t 4 nd n l)Ce the KPI $roble!s c used b) the s$eci*ic ter!in ls nd under s$eci*ic scen rios To n l)Ce the $roble!s rel ted to $o0er control To n l)Ce the user-$l ne $roble!s
7!+!" Information to %e Collecte
#uring the dri'e test4 obt in the log t the %E side ccording to the log t the net0or9 side(
7!+!& -etho
Inst ll the 5P&T nd 5A#M so*t0 re >NoteH To use the 5A#M4 )ou need to cti' te the 5A#M online or $$l) *or license nd cti' te the 5A#M ! nu ll)?( To inst ll the d t c rd di'er4 insert the d t c rd into the $ort nd <uer) the $ort $osition *ro! the e<ui$!ent d!inistr tor o* 7indo0s( Con*igure the 5P&T( Choose HP1T Con.iguration > Port nd clic9 the Add New Port button t the lo0er right corner( Then4 the Add New Port di log boB is dis$l )ed( &elect the d t c rd $ort *ound t the l st ste$( I* )ou dd the $ort success*ull)4 )ou c n 'ie0 the
+01.-1+-+1
2u 0ei Con*identi l
P ge 10, o* 1.+
INTERNAL
in*or! tion bout the $ort in the HP1T Con.iguration 0indo0( 3igure $= Con*iguring the 5P&T $ort
Choose H,d' > 5-tion G Co''unication4 select the $ort to be obser'ed on the e<ui$!ent d!inistr tor4 nd en ble log tr cing( 3igure $? Connecting the e<ui$!ent $orts
Choose H,d' > 5-tions G ogging *iew Con.iguration4 select the !ess ge ite!s to be tr ced on the 0essage Pac)ets nd og -ac)ets t bs4 set the s 'ing $ th o* the tr cing *iles on the 0isc t b4 nd clic9 5K(
+01.-1+-+1
2u 0ei Con*identi l
P ge 110 o* 1.+
INTERNAL
3igure $B En bling log tr cing
Choose 5-tions G ogging or $ress the A TP shortcut 9e) to st rt the tr cing( Press the A TP shortcut 9e) g in to sto$ the tr cing(
7!7 Real3Time Performance -onitoring of R2C

7!7!$ Purpose
To 9no0 the sign l <u lit) o* the ir inter* ce on the u$lin9 nd do0nlin9 be*ore nd *ter c ll dro$ nd h ndo'er
7!7!" Information to %e Collecte 7!7!& -etho

Re l-ti!e $er*or! nce !onitoring includes connection $er*or! nce !onitoring4 cell $er*or! nce !onitoring4 lin9 $er*or! nce !onitoring4 nd bo rd resource !onitoring( #uring the troubleshooting4 connection $er*or! nce !onitoring nd cell $er*or! nce !onitoring re o*ten used( Log in to the RNC LMT4 nd choose Realti'e Per.or'ance 0onitoring > Connection -er.or'ance 'onitoring on the 0aintenance t b( On the $o$u$ inter* ce4 select the ite! to be !onitored nd *ile s 'ing director) nd clic9 5K( The $ r !eter settings *or cell $er*or! nce !onitoring4 lin9 $er*or! nce !onitoring4 nd bo rd resource !onitoring re the s !e s the $receding o$er tion(
+01.-1+-+1
2u 0ei Con*identi l
P ge 111 o* 1.+
INTERNAL
3igure %0 Re l-ti!e $er*or! nce !onitoring
7!, R2C Script Configuration

7!,!$ Purpose
To 9no0 the net0or9 con*igur tion4 neighbor rel tion bet0een cells4 s0itch setting4 nd $ r !eter setting *ro! the con*igur tion scri$t nd *ile
7!,!" Information to %e Collecte
The con*igur tion scri$t gener ted be*ore nd *ter the $roble! occurs(
7!,!& -etho
Run the +IP INN+RC3G00 co!! nd on the RNC LMT4 eB$ort the con*igur tion d t on the BAM s n MML scri$t *ile4 nd s 'e the scri$t *ile in the de* ult or s$eci*ied $ th( 3igure %1 NC scri$t con*igur tion
EBtr ct the con*igur tion scri$t under the corres$onding director)( B) de* ult4 the scri$t con*igur tion is s 'ed in the *ollo0ing $ thH "+ $l t*or!H WBAMW"ersionAW8TP or WBAMW"ersionBW8TP "1 $l t*or!H WBAMWW8TP
+01.-1+-+1
2u 0ei Con*identi l
P ge 11+ o* 1.+
INTERNAL
7!/ .peration 9og of R2C

7!/!$ Purpose
To 9no0 the ! in sus$icious o$er tions $er*or!ed be*ore nd *ter the $roble! occurs
7!/!" Information to %e Collecte
Logs gener ted be*ore nd *ter the $roble! occurs
7!/!& -etho
1. Collecting the in.or'ation through the +IP 5G co''and Run the +IP 5G co!! nd on the RNC LMT to eB$ort the o$er tion log gener ted in cert in ti!e seg!ent on the RNC( 3igure %# EB$orting the o$er tion log b) running the +IP 5G co!! nd
B) de* ult4 the o$er tion log d t is s 'ed in the *ollo0ing $ thH "+ $l t*or!H WBAMW"ersionAW8TP or WBAMW"ersionBW8TP "1 $l t*or!H WBAMWW8TP
#.
Collecting the in.or'ation through the C5
5G co''and
3ou c n lso eB$ort the C2R log4 l r! in*or! tion4 nd o$er tion log in*or! tion b) running the C5 5G MML co!! nd on the LMT( I* )ou lso need to collect such d t t the s !e ti!e4 the !ethod is reco!!ended( 8or det ils4 see ;(+(.(
+01.-1+-+1
2u 0ei Con*identi l
P ge 11. o* 1.+
INTERNAL
7!$# Alarm Information on R2C

7!$#!$ Purpose
To chec9 0hether there eBists the l r! in*or! tion bout the corres$onding $roble!4 *or eB !$le4 inter!ittent interru$t o* tr ns!ission nd high #&P utiliC tion r te
7!$#!" Information to %e Collecte
Al r! in*or! tion gener ted be*ore nd *ter the $roble! occurs
7!$#!& -etho
1. 1a!ing the alar's .ro' the alar' bo, o. the 0T O$en the Alar' (rowsing 0indo0 on the LMT4 select the l r! to be s 'ed4 nd s 'e the l r! s cs' *ile4 ht!l *ile4 or tBt *ile( 3ou c n de*ine the s 'ing director) nd *ilen !e )oursel*( 3igure %$ Al r! boB o* the LMT
#.
Collecting the in.or'ation through the +IP A 0 5G co''and Run the +IP A 0 5G MML co!! nd on the LMT nd set the rel ted $ r !eters( Then4 )ou c n obt in the corres$onding l r! log( 3ou c n s 'e the l r! log s cs' *ile or tBt *ile(
+01.-1+-+1
2u 0ei Con*identi l
P ge 111 o* 1.+
INTERNAL
3igure %% EB$orting the l r!s
Al r! &e'erit)H It is reco!!ended th t )ou set the $ r !eter to the de* ult ' lue( As result4 the LMT returns ll t)$es o* l r! log in*or! tion( Returned RecordsH Pre*er bl)4 the $ r !eter ' lue is l rger th n :00( Bec use the l r! gener ted t the occurrence ti!e o* the $roble!4 the RMT *eeds b c9 s ! n) s records( 8ilen !eH The *ilen !e is the s)ste! ti!e t 0hich the l r! is eB$orted( B) de* ult4 the eB$orted *ile is s 'ed in the *ollo0ing director)H "+ $l t*or!H WBAMW"ersionAW8TP or WBAMW"ersionBW8TPWEB$ortAl!Log "1 $l t*or!H WBAMWW8TPWEB$ortAl!Log
$.
Collecting the in.or'ation through the C5
5G co''and
3ou c n run the C5 5G co!! nd to eB$ort the C2R log4 o$er tion log4 nd l r! in*or! tion t the s !e ti!e( 8or det ils bout d t collection4 see ;(+(.(
7!$$ 2o e % Configuration Script

7!$$!$ Purpose

To h 'e gener l 9no0ledge o* the b sic d t
nd lgorith! o* the NodeB
To chec9 the con*igur tion d t o* the RNC *or consistenc)
7!$$!" Information to %e Collecte

Con*igur tion scri$t gener ted be*ore nd *ter the $roble! occurs T)$ic l site or * ult) site
7!$$!& -etho
1. Collecting the in.or'ation .ro' the 0#000
+01.-1+-+1
2u 0ei Con*identi l
P ge 11: o* 1.+
INTERNAL
Run the 8 & C3G3I + MML co!! nd to the NodeB through the M+0004 nd thus i!$ort the con*igur tion *ile to the 8TP ser'er( 3igure %; EB$orting the NodeB con*igur tion *ile through the M+000
Log in to the 8TP ser'er through 8TP client4 nd obt in the con*igur tion d t under the s$eci*ied $ th( #. Collecting the in.or'ation .ro' the Node( 0T On the 0aintenance $ ge o* the NodeB LMT4 choose 1er!ice Na!igation > 1o.tware 0anage'ent4 nd select &ata Con.ig 3ile Trans.er( 3igure %< # t Con*ig 8ile Tr ns*er
#ouble-clic9 &ata Con.ig 3ile Trans.er4 nd the *ollo0ing di log boB is dis$l )ed( &elect 8-load FNode( to 3TP 1er!erG4 set Co'-ress 3lag to Co'-ress4 nd select s 'ing $ th *or the eB$orted *ile(
+01.-1+-+1
2u 0ei Con*identi l
P ge 11/ o* 1.+
INTERNAL
3igure %= 8TP u$lo d
&et the rel ted $ r !eters o* the 8TP ser'er( 3ou c n use the current built-in 8TP ser'er or the s$eci*ied 8TP ser'er( A*ter setting the 8TP ser'er4 clic9 5K( Then4 the LMT collects the con*igur tion scri$t o* the NodeB(
7!$" 2o e % C5R
7!$"!$ Purpose

To chec9 0hether d t
rri'es t the NodeB
To !e sure the nu!ber o* $ c9ets th t re tr ns!itted success*ull) or disc rded through dedic ted ch nnel or $ublic ch nnel To !e sure the nu!ber o* Pre !bles recei'ed b) the PRAC2
7!$"!" Information to %e Collecte
# t gener ted in the ti!e seg!ent during 0hich the $roble! occurs
7!$"!& -etho
Log in to the NodeB LMT4 nd run n MML co!! nd to en ble the C2R *unction o* the NodeB( I* the C2R *unction is en bled4 )ou c n s9i$ the ste$( B) de* ult4 the C2R *unction o* the NodeB is dis bled(
+01.-1+-+1
2u 0ei Con*identi l
P ge 11; o* 1.+
INTERNAL
3igure %? &etting the C2R le'el o* the NodeB
Collect the NodeB C2R logs( In $eriod *ter the $roble! occurs4 do0nlo d the C2R logs o* the NodeB through the M+0004 RNC 8t$&er'er4 or loc l 8t$&er'er o* the NodeB( Irres$ecti'e o* the !ode )ou use4 )ou !ust ensure th t the C2R *unction is en bled( 3igure %B NodeB C2R re$orting s0itch
7!$& 2o e % Alarm
7!$&!$ Purpose
Chec9 0hether there eBists the l r! in*or! tion bout the corres$onding $roble!4 *or eB !$le4 inter!ittent interru$t o* tr ns!ission(
7!$&!" Information to %e Collecte
The l r! in*or! tion gener ted be*ore nd *ter the $roble! occurs(
7!$&!& -etho
1. Collecting the in.or'ation .ro' the 0#000 On the de* ult inter* ce o* the M+0004 )ou c n <uer) *our t)$es o* l r!s res$ecti'el) b) choosing 3ault > Huer"(
+01.-1+-+1
2u 0ei Con*identi l
P ge 11= o* 1.+
INTERNAL
3igure ;0 5uer)ing the l r! in*or! tion
&elect ll NodeBs4 BB%s4 or RR%s4 nd select ll le'els nd t)$es( &$eci*) the corres$onding ti!e r nge( Clic9 Huer"( Clic9 1a!e to s 'e the l r! in*or! tion s TAT *ile( 3igure ;1 & 'ing the l r! in*or! tion
5uer) the three other t)$es o* l r!s b) using the !ethod4 t 9e the l r! *iles in the selected *olders4 nd s 'e the l r! in*or! tion res$ecti'el)( #. 1a!ing the alar' in.or'ation .ro' the alar' bo, o. the 0T
+01.-1+-+1
2u 0ei Con*identi l
P ge 11, o* 1.+
INTERNAL
O$en the Alar' (rowsing 0indo0 on the LMT4 select the l r! to be s 'ed4 nd s 'e the l r! s cs' *ile4 ht!l *ile4 or tBt *ile( 3ou c n de*ine the s 'ing director) nd *ilen !e )oursel*( 3igure ;# Al r! boB o* the NodeB LMT
7!$' 2o e % CDT
7!$'!$ Purpose
To n l)Ce the ser'ice-rel ted $roble!s
7!$'!" Information to %e Collecte
#uring the dri'e test4 collect the logs t the net0or9 side nd t the RNC side(
7!$'!& -etho
O$en the TraceTas).ini *ile in the *ollo0ing $ thH #is9 letterH W27 LMTW d $torWclient d $torWNodeBW"ersion nu!berWst)leWde* ultst)leWcon*Wtr ce( 8ind the $ro$ert) $ ge l bel to be !odi*ied >including the Iub nd %u inter* ces o* the user4 nd Iub nd %u inter* ces o* the cells?4 nd set the chec9 ! r9s o* the !onitor ite!s to be tr ced to 0 or 1( The !odi*ic tion rules re s *ollo0sH N !e o* !onitor ite! E Chec9 ! r94 I# o* !onitor ite!4 P r !eter 1 is re<uired or not4 ! Bi!u! o* P r !eter 14 !ini!u! o* P r !eter 14 de* ult o* P r !eter 1 P r !eter + is re<uired or not4 ! Bi!u! o* P r !eter +4 !ini!u! o* P r !eter +4 de* ult o* P r !eter + P r !eter . is re<uired or not4 ! Bi!u! o* P r !eter .4 !ini!u! o* P r !eter .4 de* ult
+01.-1+-+1
2u 0ei Con*identi l
P ge 1+0 o* 1.+
INTERNAL
o* P r !eter . " lue o* chec9 ! r9H 1, tic9 on the inter* ceJ 04 not tic9 on the inter* ce b) de* ultJ #4 not dis$l )ed on the inter* ce Blue *ontsH EBce$t the contents 0hether the $ r !eter is re<uired4 the contents in blue *ont c n re! in bl n94 but their $ositions !ust be reser'ed( 7hether the $ r !eter is re<uiredH 04 not re<uiredJ 14 re<uiredJ #4 non-edit ble on the inter* ce 8or det ils4 see 8igure :.( 3igure ;$ Modi*)ing the $ro$erties o* the !onitor ite!s o* the NodeB C#T
On the LMT4 double-clic9 C&T Cell Tracing4 set the I#s o* logic l cells to be tr ced4 select the !onitor ite!s to be tr ced on the Iub@%u $ ge4 nd clic9 5K( 3igure ;% En bling C#T tr cing o* the NodeB cells
#ouble-clic9 8ser Tracing( The tr ce !ethod c n be the initi l lin9 est blish!ent ti!e4 CRNCI#4 nd IM&I( I* Trace 0ethod is set to Chain Ti'e4 note th t the entered ti!e !ust be consistent 0ith the ti!e o* the BT&(
+01.-1+-+1
2u 0ei Con*identi l
P ge 1+1 o* 1.+
INTERNAL
3igure ;; B sic setting
I* )ou select s$eci*ied IM&I I# to tr ce4 run the 05& N5&+(6 Node(Id 7 ,,,, NodebTrace1witch75N co!! nd on the RNC >,,, indic tes the NodeB I#?( I* )ou en ble user tr cing on the NodeB LMT4 set Trace 0ethod to I01I4 nd enter the corres$onding IM&I I#( 3igure ;< &etting other !onitor ite!s
&elect the corres$onding C#T !onitor ite!s on the I%B inter* ce nd %% inter* ce res$ecti'el)(
+01.-1+-+1
2u 0ei Con*identi l
P ge 1++ o* 1.+
INTERNAL
7!$* Chec<ing Whether An) 2eighboring Cells are not Configure

Missing neighboring cell detectionH Chec9 0hether n) neighboring cells re not con*igured4 th t is4 0hether the neighbor rel tion is con*igured *or the neighboring cells( The detection en bles )ou to *ind the !issing neighboring cells( Missing neighboring cell detection h s three t)$esH Intr -*re<uenc)4 inter-*re<uenc)4 nd inter-RAT( The three t)$es o* detection re inde$endent o* e ch other( A*ter the LMT deli'ers the MNC#T !ess ge4 ll cells in the RNC undergo the !issing neighboring cell detection inde$endentl)( Intr -*re<uenc) detectionH &et the Trigger Condition o* the 1A e'ent in the intr -*re<uenc) !e sure!ent control to Monitored &et $lus #etected &et( Then4 the %E re$orts the !e sured detected set( Inter-*re<uenc) detectionH 3ou need to set the detection *re<uenc) nd r nge o* scr !bling codes( 7hen the RNC en bles the inter-*re<uenc) detection4 ! Bi!u! o* .+ neighboring cells c n be !e sured in the !e sure!ent control 0hile one cell is not con*igured 0ith so ! n) neighboring cells( There*ore4 the con*igured !issing neighboring cells re used to *ill the !e sure!ent obDect list till .+ neighboring cells( Inter-RAT detectionH 3ou need to con*igure the net0or9 color code4 BT& color code4 b nd indic tion4 nd *re<uenc) r nge to be detected( Li9e the inter-*re<uenc) detection4 the con*igured !issing neighboring cells re used to *ill the !e sure!ent obDect list till .+ neighboring cells(
7!$*!$ 0nabling Call Trace for -issing 2eighboring Cell Detection Tracing
Li9e the inter* ce tr cing4 the LMT en bles the c ll tr ce *or !issing neighboring cell detection tr cing >MNC#T?4 s sho0n in 8igure :;(
+01.-1+-+1
2u 0ei Con*identi l
P ge 1+. o* 1.+
INTERNAL
3igure ;= En bling c ll tr ce to chec9 0hether n) neighboring cells re not con*igured
#ouble-clic9 0NC&T4 nd the *ollo0ing inter* ce is dis$l )ed( 3igure ;? Con*igur tion inter* ce o* intr -*re<uenc) MNC#T
On the con*igur tion inter* ce4 )ou c n select three t)$es o* MNC#TH Intr -*re<uenc)4 inter-*re<uenc)4 nd inter-RAT( 8igure := sho0s the con*igur tion inter* ce o* intr *re<uenc) MNC#T( 1. +nable intra:.reEuenc" 0NC&T 8or intr -*re<uenc) MNC#T4 )ou do not need to set n) $ r !eters( &et &etection T"-e to Intra 3reE4 nd clic9 5K( Then4 the *ollo0ing 0indo0 is dis$l )ed(
+01.-1+-+1
2u 0ei Con*identi l
P ge 1+1 o* 1.+
INTERNAL
3igure ;B MNC#T 0indo0
A*ter )ou en ble the intr -*re<uenc) MNC#T4 the intr -*re<uenc) !e sure!ent control !ess ge cont ins the *ollo0ing in*or! tionH The TriggerCondition o* the 1A e'ent is detected1etAnd0onitored1etCells( 3igure <0 Intr -*re<uenc) !e sure!ent control *ter the intr -*re<uenc) MNC#T is en bled
#.
+nable inter:.reEuenc" 0NC&T &et &etection T"-e to Inter 3reE( The *ollo0ing con*igur tion inter* ce is dis$l )ed(
+01.-1+-+1
2u 0ei Con*identi l
P ge 1+: o* 1.+
INTERNAL
3igure <1 Con*igur tion inter* ce o* inter-*re<uenc) MNC#T
%$lin9 %AR8CNH %$lin9 %AR8CN o* the cell th t undergoes the MNC#T #o0nlin9 %AR8CNH #o0nlin9 %AR8CN o* the cell th t undergoes the MNC#T &t rt o* Pri! r) &cr !bling CodeH Mini!u! scr !bling code th t undergoes the MNC#T End o* Pri! r) &cr !bling CodeH M Bi!u! scr !bling code th t undergoes the MNC#T Constr intsH
K
The rel tionshi$ bet0een the u$lin9 %AR8CN nd do0nlin9 %AR8CN needs to be constr ined b) the user( Considering the sc l bilit) nd th t the $rotocol does not sti$ul te the rel tionshi$ bet0een the!4 the s)ste! does not constr in the rel tionshi$ bet0een the!( The End o* Pri! r) &cr !bling Code is gre ter th n or e<u l to the &t rt o* Pri! r) &cr !bling Code( Clic9 5K( Then4 the MNC#T 0indo0 is dis$l )ed4 s sho0n in 8igure :,( Obser'e the !e sure!ent controlH A*ter )ou en ble the inter-*re<uenc) MNC#T4 the cell list o* the inter-*re<uenc) !e sure!ent control includes so!e cells in the MNC#T r nge(
$.
+nable inter:RAT 0NC&T &et &etection T"-e to Inter RAT( The *ollo0ing con*igur tion inter* ce is dis$l )ed(
+01.-1+-+1
2u 0ei Con*identi l
P ge 1+/ o* 1.+
INTERNAL
3igure <# Con*igur tion inter* ce o* inter-RAT MNC#T
Net0or9 color code >NCC?H The NCC o* the cell th t undergoes the MNC#T( BT& color code >BCC?H The BCC o* the cell th t undergoes the MNC#T( 8re<uenc) Indic torH The #C& 1=00 nd PC& 1,00 h 'e so!e o'erl $$ed *re<uenc) nu!bers( There*ore4 the *re<uenc) indic tor is ! inl) used *or the b nd indic tion o* the o'erl $$ed *re<uenc) nu!bers( &t rt o* BCC2 AR8CNH The !ini!u! *re<uenc) nu!ber th t undergoes the MNC#T( End o* BCC2 AR8CNH The ! Bi!u! *re<uenc) nu!ber th t undergoes the MNC#T( Clic9 5K( Then4 the MNC#T 0indo0 is dis$l )ed Obser'e the !e sure!ent controlH A*ter )ou en ble the inter-RAT MNC#T4 the cell list o* the inter-RAT !e sure!ent control includes so!e cells in the MNC#T r nge(
7!$*!" Stopping the -2CDT

Li9e inter* ce tr cing4 )ou c n sto$ the corres$onding MNC#T i* closing the !ess ge tr cing 0indo0(
7!$*!& Reporting the -issing 2eighboring Cell -essage

A*ter the %E re$orts the !e sure!ent re$ort on the !issing neighboring cells nd the !e sure!ent re$ort !eets the h ndo'er re<uire!ents4 the RNC dis$l )s the in*or! tion bout the !issing neighboring cells in the !issing neighboring cell !ess ge tr cing 0indo0( 8or eB !$le4 8igure /. sho0s the !ess ge tr cing 0indo0 *or the !issing intr *re<uenc) neighboring cells( The 0indo0 dis$l )s the *ollo0ing in*or! tionH &eri l nu!ber4 gener tion ti!e4 cell I# >I# o* best cell?4 st nd rd !ess ge t)$e4 %RNTI4 nd !ess ge contents(
+01.-1+-+1
2u 0ei Con*identi l
P ge 1+; o* 1.+
INTERNAL
3igure <$ Mess ge tr cing *or the !issing intr -*re<uenc) neighboring cells
As sho0n in 8igure /.4 1/ !ess ges re re$orted( #ouble-clic9 !ess ge nd 0indo0 is dis$l )ed to dis$l ) the contents o* the !ess ge( 3igure <% Re$orted !ess ge bout the !issing intr -*re<uenc) neighboring cells
The cells >onl) the MNC#T-rel ted cells? re described s *ollo0sH The re$orted !ess ge bout the !issing intr -*re<uenc) neighboring cells ulRntiH ulRnti o* the %E( ucAct&etNu!H Nu!ber o* cti'e sets( usActCellIdH The rr ) o* the cell I#s o* the cti'e setJ the *irst cell is the best cell( uc#etectCellNu!H Nu!ber o* detected !issing neighboring cells(
+01.-1+-+1 2u 0ei Con*identi l P ge 1+= o* 1.+
INTERNAL
us&ri!bleCodeH Arr ) o* the scr !bling code o* the detected !issing neighboring cell( 3igure <; Mess ge tr cing *or the !issing inter-*re<uenc) neighboring cells
#ouble-clic9 the !ess ge( The *ollo0ing 0indo0 is dis$l )ed( 3igure << Re$orted !ess ge bout the !issing inter-*re<uenc) neighboring cells
The cells re described s *ollo0sH ulRntiH ulRnti o* the %E ucAct&etNu!H Nu!ber o* cti'e sets( AusActCellIdH The rr ) o* the cell I#s o* the cti'e setJ the *irst cell is the best cell( %c#etectCellNu!H Nu!ber o* detected !issing neighboring cells( us%l% r8cnH %$lin9 %AR8CN o* the detected !issing inter-*re<uenc) neighboring cell( us#l% r8cnH #o0nlin9 %AR8CN o* the detected !issing inter-*re<uenc) neighboring cell( usPscH &cr !bling code o* the detected !issing neighboring cell( 8igure /; sho0s the !ess ges bout the !issing inter-RAT neighboring cells(
+01.-1+-+1
2u 0ei Con*identi l
P ge 1+, o* 1.+
INTERNAL
3igure <= Mess ge bout the !issing inter-RAT neighboring cell
ucNCC re*ers to the net0or9 color code o* the re$orted !issing neighboring cell4 nd ucBcc re*ers to the BT& color code o* the re$orted !issing neighboring cell( ucInterR tB ndInd re*ers to the b nd indic tor4 nd usInterR tAr*cn re*ers to the *re<uenc) nu!ber(
7!$+ Soft Failure of DSP

I* the ccess * ilure or c ll dro$ occurs in cert in #&P 0ithin short $eriod4 the $roble! ! ) be bec use o* the so*t * ilure o* the #&P( To chec9 the so*t * ilure o* the #&P4 )ou c n <uer) the C2R log( I!$ort the C2R log to the tool4 nd select #&P log( I* )ou *ind th t the $roble! ! inl) occurs in the s !e CP% I# 0ithin $eriod4 it indic tes th t the $roble! ! ) be c used b) the so*t * ilure o* the #&P(
+01.-1+-+1
2u 0ei Con*identi l
P ge 1.0 o* 1.+
INTERNAL
3igure <? An l)Cing the so*t * ilure o* the #&P through the C2R log
5uer) the corres$onding #&PI# o* the CP%I# through the CP%I# tool4 nd thus sol'e the $roble! b) resetting the #&P( In ter!s o* the RNC $l t*or!4 the tool h s the "1 'ersion nd "+ 'ersion( 3ou need to use the CP%I# tool 0ith the correct 'ersion(
CP$ I % . r&r
Enter the heB deci! l CP%I# to the s$eci*ied $osition( Press 3ro' CP8I& to obt in the corres$onding #&P I#( Run the R1T &1P co!! nd on the LMT to reset the #&P( 3igure <B Resetting the #&P
+01.-1+-+1
2u 0ei Con*identi l
P ge 1.1 o* 1.+
INTERNAL
7!$7 Terminal Troubleshooting

A KPI-rel ted $roble! ! ) be c used b) the co!$ tibilit) o* the %E( There*ore4 )ou need to Dudge the co!$ tibilit) o* the %E( Nor! ll)4 )ou c n Dudge 0hether the $roble! is ssoci ted 0ith single IM&I( I* the $roble! occurs onl) in single IM&I4 )ou c n sus$ect th t the $roble! is c used b) s$eci*ic !odel o* ter!in l( B) ssoci ting the IM&I 0ith the IMEI4 )ou c n *ind the ter!in l t)$e o* the * ult) %E( 3igure =0 An l)Cing the s$eci l %EI# through the C2R log
+01.-1+-+1
2u 0ei Con*identi l
P ge 1.+ o* 1.+

RAN10 KPI Troubleshooting Guide 20090306 A V1.0

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RAN10 KPI Troubleshooting Guide

Product N !e Product "ersion #ocu!ent "ersion

RAN10 KPI Troubleshooting Guide "100R010 "1(0