1. INTRODUCTION Our style in presenting letters, reports, and presentations is key to how we are viewed in the marketplace.

To ensure that Barents Group sets forth a consistently high quality and professional image and to enable Barents consultants around the world to deliver products at the same high standard consistently, this Format and tyle Guidelines was written. One further benefit is that once these standards are used throughout the Firm, we will be able to transfer and produce documents from office to office. The manual sets out format standards and style guidelines for letters, proposals, reports, and presentations. amples of each written product are set out on the page facing discussion of that product wherever possible. !icrosoft "ord commands to use are in brackets and italici#ed. The manual closes with a word list that includes words commonly misspelled and words unique to our work. To help us achieve a unified look, this first chapter, $ntroduction, describes the font to be used, general layout of material, tools, software, templates available to you, and a list of whom to call with any problems in using these standards. HOW TO USE THIS BOOK Once you%ve read this book and understand how the formats should be applied, learn the formats thoroughly. For managers, the formats help you to review documents and check them for logic and ensure that the arguments put forth are sound. For consultants, the formats can help you to write because they provide a structure for you. They can also help to ensure that your writing is logical and cohesive. For administrative staff, the formats provide you with a logical sequencing of topics and standards to ensure that documents are consistent, professional, and of the highest quality. FONT &ll written material should be in Times 'ew (oman, )* point. This font, used in this manual, is the default for all Barents standard templates. $t is the font to be used in body te+t, headers, and footers. For those of you who have the cyrillic alphabet installed on your computer, use 'ewton ,TT, point si#e )-.. in the /arawin software package. LAYOUT: GENERAL MARGINS AND SPACING The Barents templates that you access from !icrosoft "ord for letters, memos, and fa+es contain our requirements for margins and spacing0 1ocuments should be on either &2 paper or 34)5* + )) paper6 this depends on the office%s location. Throughout this manual measurements for 34)5* + )) paper are set in parenthesis. 7eft and right margins should be *..82 mm 9) inch:. The settings for headers and footers should be )*.3* mm 9)5* inch: inch from the top and bottom of the paper. Top and bottom margins should be *..82 mm 9) inch:.
Barents Group LLC 1 December 1998

R:\CM\MANUAL\CHAP1.D C

 Tabs within te+t should be set in )*.3* mm 9)5* inch: increments. Block style format is used 9no indentation for paragraphs:, and te+t should be fully ;ustified. Te+t is single spaced6 breaks for paragraphs are double spaced. The easiest way to follow the prescribed margins is to use the templates that were created for you. There are templates for letters, memos, fa+es, and report formats, which are discussed later. To enable us to retrieve documents, all Barents documents should have a reference name in Times 'ew (oman, 8 point, in capital letters 9all caps: at the bottom of each page. /lacement will differ depending on the type of document. pecific location is noted on each type of document. TOOLS Barents provides a number of tools to help make your written work reflect the high quality and professional attention it is given. Softwar Sta!"ar"# The following software products should be used when developing a document0 word processing0 !icrosoft "ord, presentations0 !icrosoft /ower/oint, spreadsheets0 !icrosoft <+cel, pro;ect management0 !icrosoft /ro;ect graphics0 !icrosoft ,lipart, =isio, or 91esktop /ublishing pkg.:, and computer4assisted software engineering0 =isible &nalyst "orkbench.

<+ceptions from these software standards can only be granted by the pro;ect manager responsible for the pro;ect and the practice leader, who must inform the ,hief $nformation Officer. Wor$%!& W%t' Bar !t# T ()*at # everal standard templates have been set up on the !icrosoft "ord program in the 1, office. 1iskettes with templates will be sent to all other offices. The templates are0 b!"tr#$.$ot0 e+ternal letterhead format without logo 9>se with pre4printed letterhead.:, b!"trpr.$ot0 letterhead format with logo 9>se when pre4printed letterhead is not available.:, b!memo.dot0 memo format, b!%a&.$ot0 format to generate a facsimile, b!narr.$ot0 setup for narrative report format, b!narr"s.$ot0 setup for narrative report format in landscape layout, b!out.$ot0 setup for outline report format, b!out"s.$ot0 setup for outline report format in landscape layout,
Barents Group LLC ' December 1998

R:\CM\MANUAL\CHAP1.D C

b!numb.$ot0 setup for numbered outline report format, b!$(s).$ot0 diskette label, b!"abe".$ot0 mailing label format guidelines, and b!pres.$ot0 presentation format.

&ll templates are updated to reflect the new standards in *ormat an$ +t,"e Gu($e"(nes. For your use, the templates are listed in !iscrosoft "ord -*("e\Ne.\/emp"ate Name0. 'ote0 Throughout this manual, reference is made to where te+t is to appear. These measures refer to the finished product after it has been printed. 1epending on the method used for feeding paper into the printer, an inch can be gained or lost in the setup. &d;ustments must be made before printing to ensure that the product fits the numbers referred to in this manual. Pro+* ( R )ort%!& $f you have questions on !icrosoft "ord formatting commands, you can e4mail ?anet 7ogan at 1"o!an2barents.com or call her at 9*-*: 28@4*2).. For questions on installing templates, you can call the ,omputer Aelp 1esk at 9*-*: @BC43B*). $f you have questions about formatting and style guidelines, e4mail =ictoria Barbero, 1irector of ,ommunications at 3barbero2barents.com or call her at 9*-*: 28@4B2BB.

Barents Group LLC

R:\CM\MANUAL\CHAP1.D C

December 1998