IT ANALYSIS REPORT ON

Talash.comTM
Indias Largest Gifting Store

Submitted to Prof Amit Saraswat

Professor MIS, Shanti Business School, Ahmedabad

In Partial Fulfillment of PGDM Trimester I (Batch 2010-12) Continuous Evaluation in Management Information System
Submitted By
(1) Jagdish Changani (2) Sunil Parwani (3) Lokesh

ACKNOWLEDGEMENT We sincerely want to thank all the people who helped me throughout the procedure of Trimester I of Over PGDRM (Batch 2013-14) program. It really has been a learning experience for me.

We specially want to thank company guide Talash.com for his guidance from MIS Project in THE USES OF IT. It has been a great experience with him. His assistance really helped me in learning and gaining the practical knowledge.

We would also like to thank my faculty at Management Information system, was there for the guidance and He directed me whenever we was in need of it. I am highly obliged for his assistance.

Last but not least, We extend over gratitude to over family members, over friends, colleagues and each individual who directly or indirectly for their most precious blessings and encouragement which has always being my strength and confidence in completing the project.

Company Indias largest Gifting Store Talash.com is India's largest online gifting store, with a difference. With more than 1 lac products to choose from and delivery available all across India and even Worldwide, Talash is your one-stop solution to all the global brands in just a few mouse clicks. Established in the year 2000 with a simple objective of bridging people, specially NRIs and their folks back home by exchanging gifts, we have now grown to be bigger, better and more customer oriented. Being a part of India NIC group which provides IT services worldwide, we boast of a solid and robust backend support that transforms into excellent quality of our services which leaves the customer delighted and satisfied. Equipped with delivery networks all over India and also USA, Australia, UK and Worldwide, we deliver your gifts and emotions on time, every time. We follow the B2B2C business model, wherein, our prime focus is to cater to both our Customers and our Merchants and Affiliates. B2B: Business 2 Business (catering to Merchants and Affiliates) B2C: Business 2 Customer (Catering to Customers)

Interviewed Ms.Disha Kanga, Business Head at Talash.com.

Being an online shopping site, the IT at Talash.com is important. The main purpose of the use of IT in Talash.com is for data processing, data storage, documentation, linking the customers with the warehouse, etc.

The company Data analysis detention to Creating your account enables us to personalize all your transactions on company web-site and also provides a quicker & easier Checkout in future. However, you do not need to create an account or register with us before shopping. Once you confirm the order during your first purchase, you will be prompted to register yourself and provide us with your necessary personal details.

The company has a in-house software built by there IT team. The company was unwilling to disclose the name of the software they use to link and help management and customers track their products/gifts.

The site is secured completely by Rapid SSL which is an industry standard for all Ecommerce sites. Apart from this, all our Payment Gateways are also VeriSign certified which ensures safe and secure transactions. The company has to update their software on a regular basis to ensure better efficiency and greater customer satisfaction. The company uses intranet to facilitate the communication with the organization. It uses internet to co-ordinate with their customers. The company proposes to use 3G technology to serve their customers better. The company works best with all operating systems above Windows 98. It is best viewed in the browsers Firefox, IE 6 and above, Safari, Chrome, and Opera.

The company use business intelligence software. For purpose of Calculate accounting, sales and other stuff, perfectly maintain all the data.

The entire system and company functions on e-commerce. The amount of trade conducted electronically has grown extraordinarily with wide spread internet usage. Ecommerce is used for the following in Talash.com; Electronic fund transfer, Supply chain Management, internet marketing, online transaction processes, electronic data interchange (EDI), inventory management system. The revenue of the company is 6cr in Ahmedabad branch itself.

Note:- We miss out Over Audio Copy So it not submitted.