Preslava Ivanova

Address: 1a Bishop Road Bournemouth, Dorset, BH9 1HB Phone: 07824702530 Email: preslavaivanova@hotmail.co.uk

Profile: Energetic second year BA (Hons) Tourism Management student with an exceptional track record of academic results, relevant work experience and extra-curriculum activities, consistently recognised as passionate and performance-driven. Highly motivated individual by nature, with positive attitude to succeed and exceed. Looking for a 12 months Internship in Front of House or Food and Beverage with the opportunity to rotate in departments as well as expand and develop skills while working for a highly successful company. Fluent in English, Bulgarian and semi-conversational level of Spanish. Education: BA (Hons) Tourism Management, Bournemouth University, 2012 2016 (Achieved a First with commendations in my first year and currently working towards a First) My course has enabled me to develop excellent knowledge in key areas such as business management, people management skills and marketing. Through the use of complex concepts both theoretical and practical, I have developed a much broader knowledge of the consistently changing needs and demands of the market and the competitiveness in the industry. Additionally I have gained skills such as financial literacy and high standard customer service. I have developed exceptional time management and organisational skills by working to tight deadlines. Furthermore I am fully competent in all Microsoft Office programmes and have attention to detail. Godalming College 2010-2012: 4 A Levels: A*-C including Business BTEC and Travel and Tourism. In addition I took up an Extended Project Qualification with title How sustainable is the development of Dubai B. Furthermore, I gained the Sixth Form Baccalaureate Award with commendations. Woolmer Hill School a Maths and Computing College 2007-2010: 8 GCSEs obtained, Maths B and English C/B (language/literature). GCSE in Leisure and Tourism B/A. Experience: Bijou Wedding Venues November 2011- Present Cain Manor, Churt, Headly Down Key member of the front of house team in an exclusive 5* catering venue, delivering events for up to 200 guests. Through working at the bar I have developed cash handling skills, stock control and customer service. I have developed myself in professional terms through dealing with customers from all walks of life at a 5* standard. Additionally, I have learned how to handle complaints through working with difficult customers, again at 5* standard. Through using my own initiative, I have become a key member of staff, guiding new members of staff through their training, while simultaneously delivering a high quality experience to guests. Further skills I gained were time management, organisational skills, working under pressure and how to work in a team.

All Things Where Ltd September 2012 Present Part of the Management team, as well as a photographer and promoter for the company. Progressing from team member to management within my first year, I am now responsible for overseeing a team. My daily duties include photography, editing & watermarking, as well as website content creation & social media. As well as day to day duties, I am now responsible for managing a team, which I am also responsible for training. During the past year in this role I have further improved both my time and human resource management skills. I also assist the management team with rota writing, team building & business development.

Additional work experience gained in the Holiday Inn Food and Beverage department in November 2010 as part of my Leisure and Tourism GCSE.

Voluntary Experience: Cambodia Worked at a school teaching kids English as well as helping out the general development of the area through helping out in building a volleyball court, and contributing towards food provisions for disadvantaged families. Welcome crew Volunteering to help out with a range of duties during the new students arrival. Student life presentations Talking to students about student life in Bournemouth. Youth worker Teaching dance to children with disabilities. LEGGIT- Participating in a 48 hour challenge to get as far away from Bournemouth University as possible without spending any money, while trying to raise money for Make a Wish charity. Other competencies: IT Skills including all Microsoft Office programmes and Photoshop. Bournemouth Tourism Ambassador Health and Safety training Social Media Interests: One of my greatest interests is travelling and I strive to take every opportunity that arises so I can travel and explore cultural differences and lifestyles. I have developed a particular passion in the Latin lifestyle and would love to spend more time immersed in it. I very much enjoy days out where I can go to different places to participate in sightseeing, going to restaurants and relaxing with friends. I also very much enjoy creating scrapbooks with pictures and memories. In addition, I enjoy sports like Volleyball, Tennis and Dancing. References: Tim Durrant Venue & Operations Manager Cain manor Churt road, Hampshire, GU35 8SR Tel: +7714 031788 Email: tdurrant84@gmail.com

Dr. Neelu Seetaram Senior Lecturer in Tourism Management Bournemouth University School of Tourism Poole, Dorset BH12 5BB, UK. Tel: + 44 1202 961514 Fax : +44 1202 515 707 Email : nseetaram@bournemouth.ac.uk