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What factors must be taken into account when ordering a new power supply?
a. Form factor and wattage b. Total BTUs and amperage c. Voltage and form factor d. Noise and total BTUs
What system board feature is used to manage the installation and replacement of the microprocessor?
a. Operating system b. HSF c. ROM BIOS d. ZIF sockets
What questions should you ask the user when you are first examining a defective unit? (Select all that apply.)
a. What were you doing when the problem occurred? b. Is the unit new? Did it ever work? c. Was there an error message? What did it say? d. How much experience do you have with this type of computer?
Which of the following tools will help optimize the file system? A. Backup B. Defragment C. ScanDisk D. Format E. MSConfig
Which of the following is not a software tool commonly used by a repair technician?
a. Antivirus utility b. Emergency boot disk c. Hardware diagnostic utility d. Software diagnostic utility
How can you correct hard-memory errors? A. Replace all RAM modules. B. Remove all RAM modules. C. Replace the microprocessor. D. Restart the computer
During the bootup procedure, a single beep indicates that the _______.
a. operating system has been loaded b. speaker is malfunctioning c. power is low d. POST has been completed
Which statement best describes the purpose of the motherboard? A. Supplies DC power to the peripheral devices B. Interconnects the primary components of the PC C. Executes all instructions of the PC D. Stores and processes the data of the PC
Which of the following is not a function of an uninterruptible power supply?
E. a. Providing a high level of protection from sags and spikes F. b. Long-term battery backup G. c. Monitoring the power input line and switching to the output of the batteries whenever a loss in power is detected H. d. Keeping the batteries online so that there is no switching done when the power drops
What is the best method of recovering quickly from operator errors and hard disk drive failures?
a. Install a RAID disk system. b. Periodically back up the hard drive on another media. c. Install a tape drive to hold the systems important data. d. Place all important data on rewritable CD-ROMs or DVDs.
What is the best type of cleaning tool for use on the exterior of computer components?
a. Damp cloth b. Vacuum cleaner c. Brush d. Antistatic spray
A purchasing manager is confused by the different types of RAM that can be purchased. He is specifically looking for RAM that is only used for a laptop. Which of the following types of RAM should he purchase?
a. MicroDIMM b. DDR RAM c. SODIMM d. RDRAM
If you connect four two-partition IDE drives to a system board, what will the drive designation be for the primary partition on the master drive of the secondary IDE controller?
a. F: b. D: c. C: d. E:
What is the minimum amount of RAM that needs to be installed in the system to install Windows XP Professional?
a. 128MB b. 32MB c. 64MB d. 256MB
The file that guides the Windows NT/2000 boot process is ______.
a. NTIO.SYS b. NTLDR c. NTBOOT.SYS d. BOOTSECT.DOS