SAP Mobile Apps 2011 Customer Presentation

SAP Mobile Applications
Unwire Your Enterprise
Dear Guests, Guests,

It is my privilege to reach you today. I cannot think of a time in SAPs 38 year history when the velocity of change in the modern world has presented us all with so many opportunities to rethink how we serve the enterprise. One topic that seems to be dominating the discussion revolves around mobility.
At SAP, were working hard to convince you that we can help. With Sybase as the most recent addition to our extended family, I know we can. Whether its simple device to device text messaging, mobile platform technologies, device management, mobile commerce, or the wide spectrum of mobile business applications that were bringing to market, our solution portfolio is shaping the global standard.
We built this Enterprise Mobile Application Guide for you. It provides an outline of the applications SAP and our Ecosystem of Partners are bringing to market as well as a preview of whats to come. If you dont find what youre looking for, please tell us. Our Sybase Unwired Platform provides a modern, feature rich development environment to create mobile applications that will delight your end users. We hope youll talk with us about our vision for the Unwired Enterprise and we look forward to hearing about how we might help. We are listening.
Get Unwired!
Dan J Mahowald Vice President, Enterprise Mobility
2011 SAP AG. All rights reserved.
Mobile Applications Table of Contents (By Category)

Powered by and developed on the Sybase Unwired Platform. These applications have either already been built or are in the processes of being built. See the individual slides for more details Procurement and Sourcing: Create Purchase Order Shopping Cart Approval SRM Shopping Cart Approval IT Line of Business: CIO Dashboard Early Alert Monitor Mobile User Management Sales, CRM, and Service: CRM Field Service & Asset Management Consumer Fashion Customer Snapshot Direct Store Delivery ERP Customer Search ERP Sales Order Subscribe Loyalty Points and Promotions Market Intelligence Material Check & Availability Retail Execution Retail Store Operations Sales Lifecycle SAP ERP: Customer Fact Sheet SAP ERP: Wheres my order? Sybase Mobile Sales Financials: Mobile Collections Payment Approvals
Human Resources: Employee Leave Request Employee Lookup Interview Assistant iPeople Manager Leave Approval Meet Your Manager My Team: Performance Management Assistant SkillScanner Time Entry Sheet Travel Expense Receipt Capture Travel Expense Report & Approval System Travel Expenses Travel Manager Approvals for Travel and Expenses
Industries: Asset Vizualizer Electronic Medical Records Field Service & Asset Management Field Service Work Order Maintenance Requests and Order Planning Product Drug and Safety Professional Services Safety Observer Tank Inventory
Analytics: Analytics Composer & Player SAP BusinessObjects Explorer Mobile
SAP BusinessObjects Mobile BI Mobile Analytics CSC Virtual Boardroom

Cross Topics: SAP Stream work Sybase Mobile Workflow
Elite Applications
Sybase Afaria Recent Additions for Sapphire
Mobile Applications Table of Contents (Alphabetical)

Powered by and developed on the Sybase Unwired Platform. These applications have either already been built or are in the processes of being built. See the individual slides for more details

Analytics Composer & Player Asset Vizualizer
CIO Dashboard
Consumer Fashion
Interview Assistant iPeople Loyalty Points and Promotions
Payment Approvals
SAP Stream work
Product Drug and Safety Professional Services

Retail Execution Retail Store Operations Safety Observer Sales Lifecycle Shopping Cart Approval
Create Purchase Order

CRM Field Service & Asset Management Customer Snapshot Direct Store Delivery
Maintenance Requests and Order Planning

Manager Leave Approval
SRM Shopping Cart Approval Sybase Mobile Sales Sybase Mobile Workflow Tank Inventory
Time Entry Sheet Travel Expenses
Market Intelligence Material Check & Availability Meet Your Manager Mobile Analytics CSC Mobile Collections
Mobile User Management
SkillScanner
SAP BusinessObjects Explorer Mobile SAP BusinessObjects Mobile BI SAP ERP: Customer Fact Sheet SAP ERP: Wheres my order?
Travel Expense Receipt Capture

Travel Expense Report & Approval System Travel Manager Approvals for Travel and Expenses Virtual Boardroom
Early Alert Monitor

Electronic Medical Records
Employee Leave Request

Employee Lookup ERP Customer Search
My Team: Performance Management Assistant
ERP Sales Order Subscribe Field Service & Asset Management Field Service Work Order
Recent Additions for Sapphire
Retail Store Operations
Mobile Applications in Planning

These applications have been submitted for design and commitment to build by either SAP or an SAP Ecosystem Partner
Asset Tagging & Untagging for Work Clearance Auction Manager Beauty Advisor Bulk Shipment Notification City Connect Compliance & Regulatory Consumer facing E-Care mobile application Container Inventory Create BP from Business Card / Contact Create Sales Order C-Suite Buyer Customer Appointment Manager DSR Mobile Application for In-store Rep
E-Care Equipment Fact Sheet ERP Sales Order ERP Sales Order Lookup Field Data Capture Field Services GRC Access Enforcer HR Suite Oracle JDE HR Suite PeopleSoft In Transit Asset Tracking Integration to Sybase mBanking 365
Inventory Exception Management Me @ My Company Mobile Account Management Mobile Analytics for EWM Mobile Case Worker Mobile Inspection MRO Procurement On-Device Charging Perfect Plant Manager Product Spec Sheet Production Performance Monitor Retail shopper Sales Notes Safety Audit
SAP Commissions Check SAP Customer View SAP ERP: Yard Management Shopping Cart Creation SRM Supplier Search Supplier Fact Sheet Supplier Managed Inventory Time Capture / Time Sheet Entry & Approval Request University Professor University Student Vendor Managed Inventory
Procurement and Sourcing
Return to Table of Contents
Create Purchase Order
Key Functions
Create purchase order Look-up vendor Change purchasing org from default Create line items Confirmations at a PO or line item level Submit for approval
The Create Purchase Order app is designed for simple creation of purchase orders on a BlackBerry. As a result, an order is created in your materials management system. Individual line items can also be created, including confirmation follow-up. All fields can be edited just as you would with a normal purchase order.
Specifications
Architecture
Sybase Unwired Platform ECC 6.0 SRM 6.0

BlackBerry 9530 Online and Offline
Dependencies
Devices Supported Mode
Delivery Date
Delivered by
May / 2011
SAP
Unwired 100 Program

Shopping Cart Approval
Key Functions
Become notified of pending shopping carts for approval View list of shopping carts to be processed View shopping cart/product details Approve or reject shopping carts and process multiple carts View requester and approver details
Quick approval of needed products and equipment can boost overall productivity. Designed with this principle in mind, the SRM Shopping Cart Approval app can enable managers to process and approve employee-ordered shopping carts in a timely manner.
Specifications
Architecture Dependencies
Sybase Unwired Platform

SAP SRM 7.0 SP06+ Apple iPhone OS 4
Devices
RIM BlackBerry Device OS 5.0, 6.0 Online and Offline

Q3 2011 SAP
Supported Mode
Delivery Date Delivered by
SRM Shopping Cart Approval
Key Functions
Requisition list, details, items, and item details Personalization screen Approve or reject capability Shipping address Account assignment Approver preview Forward approval and employee search
The SRM Shopping Cart Approval app is designed to help managers approve purchase requisitions of indirect goods or services such as maintenance, repair, and operations shopping carts. By selecting the shopping cart, full line-item details of the requisition are displayed. Managers can then immediately approve or reject these requests attaching notes regarding reasons for their decision. Managers can also adjust the account assignment and preview who other approvers are.
Specifications
Architecture
Dependencies
SAP SRM 7.0
BlackBerry Online and Offline
Delivery Date
Delivered by
May / 2011
SAP
Unwired 100 Program

10
Human Resources
Employee Leave Request
Key Functions
View overview, details, and status of leave requests Create, modify, and delete leave requests View available vacation days
Let your employees submit leave requests on the go with their Smartphones. The Employee Leave Request app enables employees to see their current vacation balance and approved requests, as well as submit requests. Requests can also be modified and re-submitted.
Specifications
Architecture
Sybase Unwired Platform SAP ERP ECC 6.0 SPS15 (NW 7.0 SP18) iPhone 3GS, 4, RIM BB 5.0, 6.0 Online and Offline Q3/ 2011
SAP
Return to Table of Contents 12
Dependencies
Devices Supported Mode Delivery Date

Delivered by
Employee Lookup
Key Functions
Enable the access to employee data from your human capital management (HCM) back end systems directly from your Smartphone.
Flexible search over a variety of different fields Access to employee data (basic, contact, and organizational information) Access to the organizational chart and easy navigation across all levels of the company's hierarchy
Specifications
Architecture
Dependencies
ECC 6.0 SAP HCM
iPhone, BlackBerry Online and Offline
Delivery Date
Delivered by
Q3/ 2011
SAP
13
Interview Assistant
Key Functions
View open positions Review candidates resumes Select candidates to interview Evaluate candidates Conduct candidate assessment Determine candidate status Submit results of interview Update back end system
Automate the interview process all with the help of the Interview Assistant app. Configured to meet your specific assessment and evaluation criteria, the app enables interviewers to review the candidates resume and capture interview notes and questions on their mobile device. As a result, you have a structured process that ensures consistent assessments and evaluations providing subsequent cross-calibration of candidates once the interview process has concluded.
Specifications
Once the interview is complete, the interviewer can determine the next steps for the candidate, as well as submit and post interview results to the HR system.
Architecture
Sybase Unwired Platform SAP ERP ECC 6.0 SAP HCM

iPad Online and Offline
Dependencies
Delivery Date
Delivered by
Q3/ 2011
SAP
14
iPeople
Key Functions
Compare different organizations along key HR metrics View data as a single employee or corporate level
The iPeople app delivers key information to managers and executives about their employees. This information includes number of employees, locations, costs, attrition rates, salaries, vacation days, employee satisfaction, and other key performance indicators. This data can also be rolled up to a larger organizational level and compared to other organizations via the given metrics.
Specifications
Architecture
Sybase Unwired Platform ERP ECC 6.0 HCM , with a Business Addon from Sovanta
Dependencies
Delivery Date
Delivered by
May 2011
Sovanta
Unwired 100 Program

15
Manager Leave Approval
Key Functions
Receive notifications for leave approval work items View open leave requests and details awaiting approval View team calendar showing other absences during requested leave period Approve or reject leave requests individually or as a group
With the Manager Leave Approval app, managers can approve and see details related to employee leave requests. Before approving, they can view already approved absences in calendar format, as well as those waiting approval. A manager can see the requests of everyone on the team by accessing the team calendar. Once reviewed, each request can be approved or rejected processed individually or as a group.
Specifications
Architecture
Sybase Unwired Platform SAP ERP ECC 6.0 HCM SPS15 (NW 7.0 SP18) iPhone 3GS, 4, RIM BB 5.0, 6.0 Online and Offline Q3/ 2011
SAP
Dependencies

Delivered by
Meet Your Manager
Key Functions
Meeting topics and action items needed to report and track decisions within the meeting Mobile reporting and key performance indicators Employee profiles enabling detailed discussions and side-by-side comparisons
With the help of mobile technology, HR business partners and specialists can enable efficient communication and information flow with employees and managers to drive quick and substantial decisions with simplified access to key data. The Meet Your Manager app is designed to help mobilize your HR personnel in every phase of meeting and communicating with your company.
Specifications
Architecture
Sybase Unwired Platform SAP ERP (ECC 6.00) Modules: SAP HCM Master Data
Dependencies
Delivery Date
Delivered by
Q3/ 2011
SAP
17
My Team: Performance Management Assistant
Key Functions
Targets: Development Maintenance / Customer Release Independent / Cross Topics Achievements: Development Maintenance / Customer Release Independent / Cross Topics Overall Personnel Development Outlook next year: Current questions / feedback for next 1:1 conversation: UIquestions In Development Regular / agenda for regular 1:1 conversations: Current activities Problems, issues? Last CATS Recording Current topics to be rolled-out / discussed (HR-Topics, Strategy, Employee Survey etc.) and collect feedback Collect individual feedback regarding special current topics (e.g. Lean, Processes, HR-Topics, Values, Personnel Development, Engagement, Events etc.)
Meeting topics and action items needed to report and track decisions within the meeting Mobile reporting and key performance indicators Employee profiles enabling detailed discussions and side-by-side comparisons
The My Team app helps managers collect notes, goals, achievements, outlook, regular and current questions for 1:1 conversations, and other data points related to their employees or team in the context of performance, talent management, and people development. A manager can collect all relevant information anyplace, anytime throughout the year and align this data with defined goals during performance or talent reviews.
Specifications
Architecture
Dependencies
ERP 6.0 SAP HCM
Delivery Date
Delivered by
Q3/2011
SAP
18
SkillScanner
Key Functions
View skill requirements for each job Compare employee skills with requirements View status of expiring skills across workforce
Many industries are required to track the status of their workforce skills to ensure they are current and meet the demands of their work. With the Skill Tracker app, line managers have a tool for tracking the status of each employee. The required qualifications can be viewed and compared with the team training and certifications. Expiring qualifications can be viewed based on 30-days, 90days, or 1-year time horizons.
Specifications
Architecture
Sybase Unwired Platform ERP ECC 6.0 , SAP HCM

iPad (RIM PlayBook in future release) Offline and Online May 2011
Dependencies
Delivered by
Epi-Use
Unwired 100 Program

19
Time Entry Sheet
Key Functions
Device calendar synchronization Integration with SAP CATS Online and offline data synchronization
Enter applicable hours via the Time Sheet app, which can be processed in SAP HCM. Post entries to projects by selecting the project or scanning a project bar code. This app also provides summary detail on how time was allocated for a specific day.
Specifications
Architecture
Dependencies
ECC 600 , SAP HCM
iPhone 3GS, 4, iPad Offline and Online
Delivery Date
Delivered by
May 2011
SAP
Unwired 100 Program

20
Travel Expense Receipt Capture
Key Functions
Create travel expense entries Capture receipt photos for expenses Record voice notes of expenses Send expense entries and attachments to your server
Get your employees to capture and process expenses while on the go with their Smartphones. With the Travel Expense Receipt Capture app, line items can be entered manually with the help of photos and voice notes. Gathered information is then passed, including attachments to the human capital management server for processing a complete report.
Specifications
Architecture
Sybase Unwired Platform ERP ECC 6.0 SPS15 (NW 7.0 SP18), EAHR 6.0 iPhone 3GS, 4, RIM BB 5.0, 6.0 Online and Offline Q3/2011
SAP
Dependencies

Delivered by
Travel Expense Report & Approval System
Key Functions
View credit card charges Add credit card charges to expense report Create travel expense report
Once an employee has captured individual travel expenses, it is necessary to create and process an expense report. With the Travel Expense Report app, an employee can review line items submitted earlier and make changes, as needed. Applicable credit card charges can also be reviewed and applied to the report. Once complete, the correct cost center assignment is processed.
Specifications
Architecture
Sybase Unwired Platform SAP ERP ECC 600 SPS15 (NW 7.0 SP18) iPhone 3GS, 4, RIM BB 5.0, 6.0 Online and Offline Q3/2011
SAP
Dependencies

Delivered by
Travel Expenses
Key Functions
Device calendar synchronization Trip and expense line item entry Online and offline data synchronization
The Travel Expenses app enables the traveling workforce to manage and track travel expenses efficiently from a mobile device. It provides anytime, anywhere access to the SAP Travel Management application with support for Blackberry and iPhone. An employee can enter expenses via drop-down menus, and capture notes and receipt images. He or she can then return to the app to see the status of submitted reports and display line-item notes from controlling and take immediate action.
Specifications
Architecture
Sybase Unwired Platform ERP ECC 6.0 , SAP Travel Management iPhone 3GS, 4, RIM BB 4.6- 6.0 Offline and Online Q1/ 2011
SAP
A user can save reports as templates for later use, and better yet, synchronize all of their trips with his or her device calendar. The Travel Expenses application works offline and synchs with your companys server when a connection is reestablished.
Dependencies

Delivered by
Unwired 100 Program

Travel Manager Approvals for Travel and Expenses
Key Functions
Receive notification for travel expense approval work items View list of all travel expense workflow approvals for the manager Review expense report details and comply with company policy Enter comments, and proceed with the approval/rejection workflow
Alert managers that a travel expense report is awaiting their approval and processing with the ease of their Smartphones. The Travel Manager Approval app generates all requests as line items, which can be approved or rejected. View line-item details for each expense report, including those that do not adhere to company expense guidelines. Notes related to the decision to approve or reject can also be added.
Specifications
Architecture
Sybase Unwired Platform ERP ECC 600 SPS15 (NW 7.0 SP18), EAHR 6.0
Dependencies
Devices
Supported Mode Delivery Date
iPhone 3GS, 4, RIM BB 5.0, 6.0

Online and Offline
Q3/2011
Delivered by
SAP
IT Line of Business
CIO Dashboard
Key Functions
View open tickets, response time, system availability, and other metrics Perform root-cause analysis
The CIO Dashboard app combines all IT management metrics into one environment. Each metric can be explored to perform a root-cause analysis.
Specifications
Architecture
Dependencies
BOBJ Universe
Delivery Date
Delivered by
Q4 / 2011
SAP
Unwired 100 Program

26
Early Alert Monitor
Key Functions
View CCMS alerts View status of corrective measures Coordinate corrective measures Integrate with SAP Solution Manager
The Early Alert Monitor application provides SAP Computing Center Management System (CCMS) alerts and the current status of your corrective actions available when and where you need it. From accepting the lead on an alert and initially collaborating with colleagues to reporting on status and finally confirming successful resolution of the problem, the SAP Early Alert Monitor app gives the visibility you need anytime, anywhere. Employees can take responsibility for a particular alert and then send status updates to other users. Messages can be sent to initially collaborate and coordinate the corrective actions for an alert.
Specifications
Architecture
Sybase Unwired Platform SAP Solution Manager 7.0 EhP 1

iPhone Online and Offline
Alert data pulled from SAP Solution Manager is made available on the iPhone (available online or offline; synchronization is possible online).
Dependencies
Delivery Date
Delivered by
May / 2011
SAP Consulting
Unwired 100 Program

27
Mobile User Management (CSC4)
Key Functions
The CSC4 Mobile User Management app enables access to approval process of CSCs User & Authorization Management solution for SAP.
Enable a mobile approval process for user requests View full list and request details, including user data, affected systems, and request history Approve or decline requests with comments
The solution supports the following three scenarios: Administration of users (create, change, lock, and reset passwords) Creation and modification of roles and authorizations Assignment of roles to users Password self-service
Available for iPhone, iPad, BlackBerry, and HTML5, this app provides a manager-dependent view on request lists, request details, and approval or rejection actions with comments.
Specifications
Architecture
Sybase Unwired Platform CSCs integrated User & Authorization Management for SAP iPhone, iPad, Blackberry, HTML5 Online May 2011
CSC
Dependencies

Delivered by
Industries
Asset Visualizer
Key Functions
View and update asset information Search for asset Collect geographical coordinates Security-based access to information Trigger workflow as needed
Targeting areas such as procurement, the oil field, maintenance, and finance, the Asset Visualizer app provides details for a desired asset on your mobile device. Asset details are easily accessed and updated. Leveraging the advantages of a mobile device, such as location-based services and the embedded camera for scanning, you can quickly find a desired asset.
Specifications
Architecture
Sybase Unwired Platform SAP Bus Suite Workflow, 7.0 SAP Asset Management
Dependencies
Update any and all assets and supporting asset details by using a unique ID (such as master ID, RFID, or asset tag). Give employees and contractors proper security to view and update details for an asset, including the ability to add photos and notes from an iPad. Enhance the approval workflow for certain changes to your ERP system. View purchase dates and last maintenance details, while quickly viewing where a group of assets are located on a GIS map (e.g. wells, rigs, railcars, refineries, and pipelines).
Delivery Date
Delivered by
May / 2011
Smartsoft Mobile Solutions
Unwired 100 Program

Electronic Medical Records
Key Functions
Display all patient medical records requested by the physician Shows vitals, lab reports, and medication information View x-rays and other images Display and process billing
The Electronic Medical Records app gives healthcare professionals quick access to their patients medical records. It supports physicians by offering up-to-date information, such as charts on vital parameters, medications, and lab results, X-ray and CT images, progress notes, contact information, diagnosis, and patient problems.
The physician has access to all relevant information for each patients visit. Billing status can also be viewed, and, if necessary, payments can be automatically processed.
Specifications
Architecture
Dependencies
ECC 6.0
iPad, Samsung Tablet Online and Offline
Delivery Date
Delivered by
Q4 / 2011
SAP
31
Field Service & Asset Management
Key Functions
Work order management Notifications Technical Objects Business Partners Material Inventory Document Attachments
The Mobile Field Service application enables field technicians to access critical SAP data anytime and anywhere. Running in online and offline modes on different mobile devices, the application helps field technicians to perform their daily activities at customer sites and within plants. It integrates with the Plant Maintenance (PM) or Customer Service (CS) modules of SAP ECC systems. The typical scenario is based on work orders (Service or Maintenance orders) and notifications created and assigned to technicians in SAP ECC. These two objects trigger the business processes and the data distribution of all the key BusinessObjects such as technical objects (equipments and functional locations), measurement points and business partners to the device. Additionally, the field technicians have the ability to capture related data on their devices and synchronize them to the SAP back end.
Specifications
Architecture
Dependencies
SAP ERP
Windows XP / Vista / 7 , Windows Mobile, iPad / iPhone Online and Offline
Unwired 100 Program

May / 2010
msc mobile
Delivery Date
Delivered by
Field Service Work Orders
Key Functions
Receive work orders Plot path via GPS technology Create, update, and delete work orders
The Field Service Work Orders app allows field personnel to receive work orders while in the field. Integration with GPS technology enables users to determine the best route to address the orders. Work orders can also be created, changed, and closed via the app. The ongoing status of the work is updated to the back end system.
Specifications
Architecture
Dependencies
ECC 6.0 EAM
Delivery Date
Delivered by
April / 2011
Liquid Analytics
33
Maintenance Request & Order Planning
Key Functions
Create maintenance requests, and enter the request to the plant maintenance system Attach picture, geographical code, and notes to the request Order routing and planning
The Maintenance & Order Planning app serves two areas. First, the app enables all employees to request maintenance services. This is accomplished by taking a picture of the issue and adding notes and geo codes. Once complete, the request is routed for processing. The second area is receipt and planning of the request in the plant maintenance systems. Orders and requests are reviewed and then allocated to technicians. These users can see what orders they have and once on location can view the details.
Specifications
UI in Design
Architecture
Sybase Unwired Platform ECC 6.0 Plant Maintenance

Dependencies
Delivery Date
Delivered by
Q2 / 2011
Advent Global
34
Product Drug & Safety
Key Functions
Capture 2D barcode of the drug Send a request to the manufacturer to authenticate the drug Add notes, picture, and geographical code to the request Document confirmations from manufacturers
Provide a mechanism for drug manufacturers to get information about duplicate and fake drugs in the marketplace. The Product Drug & Safety app enables field agents to send complaints or inquiries about bad drug samples to the manufacturer. In return, the manufacturer can validate those drugs.
Specifications
UI in Design
Architecture
Sybase Unwired Platform ECC 6.0 Materials Management

Dependencies
Delivery Date
Delivered by
May / 2011
TPC
Unwired 100 Program

35
Professional Services (CSC4 )
Key Functions
Featuring SAP BusinessObjects Explorer, CSC4 Professional Services is an application based on internal CSC KPIs and metrics.
Providing KPI and Metrics to the device of your choice Data is viewable globally CSC Internal information Business can create their own dashboards Provides valuable insight to the data
The application is focused on analytics showing KPI and metrics with SAP BusinessObjects Explorer connected with BusinessObjects Universes. KPIs and metrics for Finance, Supply Chain, Spend Analysis, Customers and Human Resources are featured. Key Benefits: Application is optimized for multi-touch mobile devices Provides data exploration capability to end-users Rapid implementation Easy-to-learn solution
Specifications
Architecture
Sybase Unwired Platform BusinessObjects Enterprise, SBO Explorer app (iPad) iPad, Playbook, Honeycomb Online 2011
CSC
Dependencies

Delivered by
Unwired 100 Program

Safety Observer
Key Functions
Create a notification workflow alerting safety hazards Attach picture, geographical code, and notes
Extend the responsibility for alerting safety personnel of potential problems to the average employee. The Safety Observer app helps users document unsafe situations by entering pictures, geo codes, and written and voice-based notes. The alert is then routed to your environmental, health, and safety system for processing and investigation. The system also confirms to the user that the alert was received.
Specifications
Architecture
Sybase Unwired Platform SAP Business Suite WorkFlow, SAP EH&S

Dependencies
Delivery Date
Delivered by
May / 2011
SAP
Unwired 100 Program

37
Tank Inventory
Key Functions
Manually capture dip tank readings Push reading into SAP for Oil & Gas solutions Document readings and variances
The Tank Inventory app is used for situations where reading of tank levels is a manual process. Select from the possible tanks and then input the dip reading. Once the data has been captured and sent, a confirmation message is returned stating the variance compared to the last reading.
Specifications
Architecture
Dependencies
SAP ECC 6.0 IS Oil
Delivery Date
Delivered by
May / 2011
SAP
Unwired 100 Program

38
Sales, CRM, and Service
CRM Field Service & Asset Management
Key Functions
Support your mobile asset management process with the CRM Field Service & Asset Management app.
Manage your complete mobile asset management process View order, notification, technical objects, inventory updates, and business partner details
The app enables you to: Create, update, and display your individual orders, order list, object details, and material confirmation Display partner details and contract information Create, update, and display status and reason for notifications. Display equipment list and functional details for technical objects Update inventory data
Specifications
Architecture
Dependencies
ECC 6.0, CRM 7.0

Delivered by
Win Mobile, Android Pones Online and Offline Q2 / 2011

SAP
Consumer Fashion
Key Functions
Track purchases of regular customers Suggest current products that would compliment previous purchases Show customer purchase choices
Normally, the associate has no ability to recall past purchases and is left to imagine what else the customer might have. The Consumer Fashion app is designed to help consumer-facing sales associates in a store setting.
Once a customer enters a store, the associate can ask for a loyalty number or other identifying information. The app then generates a report of the customers entire past purchase history and makes suggestions for additional purchases that compliment those past purchases.
.
Specifications
Architecture
Dependencies
SAP CRM 7.0
Delivery Date
Delivered by
May / 2011
TPC Consulting
Unwired 100 Program

41
Customer Snapshot
Key Functions
Customer-related information on pipeline status Account purchase history
Support messages Escalation information

Briefing documents
The Customer Snapshot app gives executives and sales representative a single view of all customerrelated information including current status, purchase history, and forecasted opportunities. Designed specifically for executives attending customer meetings, it supports briefing documents that are specific to their clients. Additional data can also be pushed to the app, such as escalation information and support messages.
Specifications
Architecture
Dependencies
SAP CRM, BI, BOBJ
Delivery Date
Delivered by
May / 2011
SAP Global Delivery
Unwired 100 Program

42
Direct Store Delivery
Key Functions
List customer visits each day List deliveries for each visit Change quantity, discount, and product View all products and materials Generate invoices on the device Plot delivery points on a map
The Direct Store Delivery app generates a list of all the deliveries assigned to a single user. The user can then proceed with their route and make deliveries as recommended. It allows the user to update delivery information on the device, such as replenishment quantity. While on site, users can adjust the discount structure, create an invoice, and see product lists. All updates are made directly to the back end.
Specifications
Architecture
Sybase Unwired Platform ERP ECC 6.0 , SAP CRM

iPad, iPhone Online and Offline
Dependencies
Delivery Date
Delivered by
2012
SAP
Unwired 100 Program

43
ERP Customer Search
Key Functions
Search customers and related contacts View customer search results View customer and contact details View recent sales orders Display customer list in map view
The ERP Customer Search app is designed to help your sales force to access core customer details in the field. In addition, sales representatives can use this app to access customer order history from their mobile device.
Specifications
Architecture Dependencies
Sybase Unwired Platform SAP ERP ECC 600 SPS15 (NW 7.0 SP18)
Apple iPhone OS 3GS, 4

Devices RIM BlackBerry Device OS 4.6, 4.7, 5.0, 6.0 Online and Offline Q3/ 2011
Supported Mode Delivery Date
Delivered by
SAP
44
ERP Sales Order Subscribe
Key Functions
Search and view details of sales orders View sales order item details and schedule line details Create subscriptions and receive notifications for sales orders Review sales order partner list and details
The ERP Sales Order Subscribe app is designed to enable sales representatives to access order information in the field including the viewing of schedules, details, partner lists, and changes to existing orders.
Specifications
Architecture
Dependencies

SAP ERP ECC 6.0SPS15 (NW 7.0 SP18) Apple iPhone OS 3GS, 4
Devices
RIM BlackBerry Device OS 4.6, 4.7, 5.0, 6.0
Supported Mode
Online and Offline

Q3/ 2011 SAP
45
Loyalty Points & Promotions
Key Functions
Quick registration of customers Push welcome points upon registration View membership details and transaction history Push available promotions to customers, based on geographical locations
The Loyalty Points and Promotions app gives consumer-centric businesses a key tool in attracting and keeping customers. Used by customers, the app allows them to receive discounts and other benefits associated with program memberships. Customers can then view their membership points, balances, tier levels, and card-related information.
Specifications
Enable your customers to register for a loyalty program instantly and receive current promotions and welcome points. This is especially effective for a new customer who has entered a store for the first time. At any time, customers can see their purchase and program transaction history. Other features include integrated maps with store suggestions based on location and virtual barcode cards.
Architecture

SAP ERP (ECC 6.00) Modules: SAP CRM 7.0
Dependencies Devices
Supported Mode Delivery Date Delivered by
iPhone 3GS, 4
Online and Offline 2012 SAP
46
Market Intelligence Snapshots
Key Functions
Captures photos of the product information Provides phone-based location Supports additional notes Creates library of Snapshots Supports workflow and distribution
The Market Intelligence Snapshot application gives users the ability to quickly capture information regarding consumer product packaging and consumer product displays. The app allows corporate departments to empower field personnel for competitive data collection.The tool can quickly route information to marketing teams, legal and field sales.
Additional data can be collected like geographical information, time and comments.
Specifications
Architecture
Dependencies
SAP CRM, BI, BOBJ
iPhone, iPad 2 Online and Offline
Delivery Date
Delivered by
May / 2011
SAP
Unwired 100 Program

47
Material Check and Availability
Key Functions
The Material Search app is designed to enable sales representatives to access material details and availability in the field.
Search materials View material search results View material details View material availability and pricing for customers
Specifications
Architecture Dependenci es Sybase Unwired Platform SAP ERP ECC 6.0SPS15 (NW 7.0 SP18) Apple iPhone OS 3GS, 4 Devices RIM BlackBerry Device OS 4.6, 4.7, 5.0, 6.0
Supported Mode
Online and Offline

Q3/ 2011 SAP
Delivery Date
Delivered by
48
Retail Execution
Key Functions
Merchandiser Planogram check Picture taking and surveys Audit Customer and product information
The Retail Execution app addresses how consumer products and technology companies and their retailers interact with each other. This app focuses on the merchandising aspect of the business with features for planogram checks, surveys, and audits. You can also view related customer and product information.
Specifications
Architecture
Dependencies
ECC 6.0 CRM 7.0

Delivered by
iPhone/ Win Mobile Phone Online and Offline Q2/ 2011

SAP
Retail Store Operations
Key Functions
Inventory look up Price look up Product look up
Designed for sales associates on the floor, the Retail Store Operations app gives employees the ability to answer nearly any question a customer might have. Search features include inventory, price, and product details.
Specifications
Architecture
Dependencies
ECC 6.0 CRM 7.0
iPhone, iPad Online and Offline
Delivery Date
Delivered by
May / 2011
SAP
Unwired 100 Program

50
Sales Lifecycle
Key Functions
Look for existing orders and review them Enter new orders Change orders Cancel orders
Execute the entire sales order process in one location. Designed for the field sales representative, the Sales Lifecycle app allows users to review existing orders, enter new orders, and change or cancel orders. Item details as well as the entire order can be viewed.
Specifications
Architecture
Dependencies
ECC 6.0 w EHP4
BlackBerry 9550 Online and Offline
Delivery Date
Delivered by
May / 2011
SAP
Unwired 100 Program

51
SAP ERP
Customer Fact Sheet
Key Functions
Search for customer locations Display customer locations on map View customer invoice list
The Customer Fact Sheet app enables sales reps and account managers in the field to search for customer locations, drill down to invoice list, and view office locations in a map format. The sales representative can use this app to directly show a customer its order details, outstanding invoices, or credits.
View customer credit memos
Specifications
Architecture

ERP 6.0 EhP2 (SAP_APPL, EA_APPL, FINBASIS, FI-CA, FI-AR) iPhone, Blackberry Online and Offline
Dependencies
Delivery Date
Delivered by
Q3/ 2011
SAP
52
SAP ERP
Wheres My Order?
Key Functions
Find sales orders by generating a customer list or directly by order number Get shipping status in one view and a traffic-light indicator in case of issues Call in-house contact to solve issues Gain direct access to and integration with device features
Enable your field sales representatives to obtain real-time shipping and order status of any customer order with the help of the Wheres My Order app. Sales representatives can enter an order number, account name, or customer name to find all open orders and their status. If the order has any issues, the employee can call, instant message, or email the corporate location directly to solve the issue. As the top question asked by customers who contact a vendor directly, this app enables speedy response time to a customer and quicker resolution of order hang-ups.
Specifications
Architecture
Dependencies
ECC 6.0 CRM 7.0

Delivered by
iPhone (Blackberry, Android later) Online and Offline Q3/ 2011

SAP
Sybase Mobile Sales
Key Functions
Account and contact management Lead and opportunity management Activity management Sales documents and analytics Customization to fit your needs
With the Sybase Mobile CRM app, a sales person can quickly access all information necessary to manage sales accounts from a single, comprehensive view., capture, monitor, and track critical information about prospects, customers, and partners. View key contacts, critical relationships, up-to-date status of recent transactions, and a transactional history of each account at a glance. New leads and opportunities appear instantly in the device inbox as they are assigned in SAP Customer Relationship Management (SAP CRM). Execute on the information, update the opportunity, and capture new leads and opportunities as they arise. Also, manage scheduling and activity management from a mobile device. You can quickly access, create and modify planned activities by using a list function or the native calendar of the app. Increase visibility into activities and customers by logging e-mails and phone calls directly to SAP CRM from the device inbox app.
Specifications
Architecture
Sybase Unwired Platform CRM 2007, Netweaver Mobile 7.1 iPhone, BlackBerry, Win Mobile Online and Offline 2010
SAP
Dependencies

Delivered by
All information is seamlessly synchronized with the SAP CRM back end to ensure data consistency throughout the organization.
Financials
Mobile Collections
Key Functions
Look up account details Take cash payments Take credit card payments Initiate the promise-to-pay process Capture notes
The Mobile Collections app enables professional collection agents to plan and execute their collection tasks with real-time access to work items. Also included are navigation services and direct integration with phone, e-mail, photos, as well as the camera and video recorder of mobile devices.
Specifications
Architecture

ERP 6.0 EhP2 (SAP_APPL, EA_APPL, FINBASIS, FI-CA, FI-AR) iPhone, Blackberry Online and Offline
Dependencies
Delivery Date
Delivered by
Q3/ 2011
SAP
56
Payment Approvals
SAP Bank Communication Management
Key Functions
Gain visibility into aggregated payment monitoring or work lists Approve or reject payments Provides basic cash management view Provides online payments via mobile
Enable your cash manager, group treasurer, or executive staff to approve high-value payments. The Payment Approvals app enables these executives many of whom regularly travel to approve urgent requests in a timely manner.
Mobile users can learn basic information about the payment request and then confirm or reject payments. The app provides payment status information for whether the payment was accepted or rejected by the bank, and enables the mobile user to take any necessary actions.
Specifications
UI in Design
Architecture
Dependencies
ERP 6.0 FI/CO
Delivery Date
Delivered by
Q4/ 2011
SAP
57
Analytics
Mobile Analytic Composer & Player
Key Functions
Interactive analytics dashboard
Integration with SAP BusinessObjects solutions Root-cause analysis exploration
Analytics is used everywhere. The Analytics Player app leverages SAP Business Objects solutions to enable the exploration of analytic information on a tablet device. Users can drill down in reports, as well as take additional steps such as root-cause analysis exploration. A Composer allows power users to create content and the Player represents the data to users. Explore & Analyze Data Collaborate & Share Be Guided to Decisions Take Action
Single tool for all analytics scenarios Follow-up functionality, such as

workflow
Specifications
Architecture

Mobile Analytic Application Composer
Dependencies
BusinessObjects Universe
iPad & Android Tablet Online and Offline
Delivery Date
Delivered by
1H 2012
SAP
Mobile Analytic Application Player
Unwired 100 Program

SAP BusinessObjects Explorer for Mobile
Key Functions
Supports CRM systems Search data Explore information
With integration to many customer relationship management (CRM) solutions, the Explorer Mobile app allows interaction with data in core systems. Through simple and fast search, intuitive data exploration and visualization, and high performance and scalability, this app allows you to answer business questions "on the fly" anywhere.
Gain insights Share information with others via e-mail
Benefits include:
Search across all data sources by simply entering a few search keywords to find the most relevant information instantly from across all data sources. Gain additional contextually relevant details when searching no data model or data knowledge required Work with a solution that presents the most relevant keyword search results first and automatically generates the chart that best represents the information Take advantage of the high performance and scalability you need for immediate answers across very large data sets Share your results instantly with others right from your iPhone and iPad
Specifications
Architecture
SUP planned for future
Dependencies
CRM (Various)
iPhone, iPad Online
Delivery Date
Delivered by
Q2/ 2011
SAP
60
SAP BusinessObjects Mobile BI with Interactive Reports & Dashboards

Key Functions
Manage BI documents and data Default documents and folders
Refresh reports Advanced Visualization, Smart Search, Take follow-on actions like
Using SAP BusinessObjects Mobile software, you can leverage a wide range of features and functionality to manage your business intelligence (BI) documents and data. Key features include the ability to: Set up a default document or folder that opens automatically whenever you log in Refresh reports to retrieve the most up-to-date data View results using keypad shortcuts Navigate related documents by using hyperlinks on reports View filtered results by modifying prompt values Receive alerts when a specific document is modified, a condition is met, or a schedule is run Follow up by clicking on report cells to launch an instant message, phone call, or e-mail Save documents locally and consult them offline to mitigate network interruptions and minimize communication costs Send a link of BI documents via e-mail Search BI documents When viewing reports from SAP BusinessObjects Web Intelligence, you can also: Drill down results to analyze detailed or summary data Track data changes through customizable highlighting set up by the document creator
email Save documents on device to view

them when offline
Specifications
SUP planned for future BusinessObjects Universe Blackberry, Symbian, Win Mobile, iPad Online 2010
SAP
Architecture
Dependencies

Delivered by
Mobile Analytics (CSC4)
Key Functions
Featuring SAP BusinessObjects Dashboards, CSC4 Mobile Analytics provides industry specific dashboards with relevant KPIs and visualizations.
Providing KPI and Metrics to the device of your choice Data is viewable globally Information is focused on your industry needs Enable business to analyze performance using state of the art visualization Accelerate time to value
The application is focused on analytics showing KPI and metrics for industry verticals. The dashboards are interactive and have optimal visualizations. The design is optimized for multi-touch interface devices. Key verticals featured are Manufacturing, EC&O and Chemical. Key Benefits: Demonstrate interactive dashboards with industry specific KPIs Template for developing corporate dashboards Accelerate Dashboard development UI optimized for multi-touch devices
Specifications
Architecture
BusinessObjects Dashboards
Dependencies
SAP BusinessObjects

Playbook, Windows Mobile (Browsers supporting Flash)
Online and Offline

2011 CSC
Unwired 100 Program

Virtual Boardroom
Key Functions
Interactive project, financial, and organizational charts 2D and 3D maps
The Virtual Board Room app takes executive-level information and presents it in an interactive dashboard. View this content in 2D and 3D maps and calendars, as well as organizational, project, and financial charts. While looking at the screen, you can select items and view related details, such as notes or complete numbers and percentages.
A single view of all corporate data relevant to executives and senior

management
This app can be integrated with SAP BusinessObjects solutions and other business intelligence (BI) software.
Specifications
Architecture
Sybase Unwired Platform SAP BOBJ & SDK, ECC 6.0

Dependencies
Delivery Date
Delivered by
May / 2011
Liquid Analytics
Unwired 100 Program

63
Cross Topics
SAP Streamwork
Key Functions
Integration with SAP CRM, SAP PLM, and SAP BusinessObjects Strategy Management
SAP Streamwork is an application for collaborating across companies or networks. The foundation is data in systems already in use, such as SAP Customer Relationship Management (SAP CRM), SAP Product Lifecycle Management (SAP PLM), and SAP BusinessObjects Strategy Management. You can create exchange environments to discuss and review data and opportunities. As information changes, your workforce can be updated and continue to collaborate.
Specifications
Architecture
Dependencies
ECC 6.0 SAP HCM
Delivery Date
Delivered by
Q3/ 2011
SAP
65
Sybase Mobile Workflow
Key Functions
Workflow and notifications Alert management Travel requests Leave requests Clock-in and clock-out time recording
Empower employees to address time-sensitive business processes and remain productive while away from their desk. The Sybase Mobile Workflow application for SAP Business Suite is designed to extend the back end enterprise resource planning processes to mobile workers via their Smartphones.
Specifications
Architecture

SAP ERP 6.0 EHP4 SP05 EA-HR 604 SP13 SAP HR 604 SP13
Dependencies

Delivered by
iPhone, BlackBerry, Win Mobile, Nokia Online and Offline 2010

SAP
Elite Applications
Elite Applications
Do you have a unique business process to mobilize? Let SAP help you!
Create the Impossible!
Sybase Afaria
Key Functions
Manage the complete lifecycle of the device Production Provision Decommission Supports all major device platforms
A key component of making mobility work in an enterprise is Mobile Device Management. Sybase Afaria is the premier offering in the space. It allows companies to manage and secure all types of devices throughout its lifecycle.
Specifications
Production- Assign policies for devices and users including security Provision- Tracking the device and managing updates to software and applications Decommission- Disable stolen devices, re commission for other users or end of life disablement Provision
Architecture
Dependencies
Internet Explorer
Production
Devices iOS, Palm, Blackberry, Android, Windows, Win Mobile/ CE, Symbian, Java, OMA-DM
Decommission
Delivery Date
Delivered by
2000
SAP
69
Recent Additions
Bridge-x Customer 360

Bridge-x Customer 360 application provides executive or sales rep 360 degree view of all customer related inf ormation f rom ALL inf ormation sources - internal and external.
Secure, real time access to read and update various back end systems boosts sales productivity, ef fectiveness and provides competitive edge. Out of the box content Customer General inf ormation
Key Functions
Most comprehensive 360 degree view of customer information Access to information and processes from ALL internal and external systems - SAP ERP, CRM, BI, SCM, Real time information to customer information, credit, contacts, opportunities, leads, order status, product details, availability, analytics, news, blogs Information from cloud applications linkedin, twitter, yahoo, Google etc
Marketing attributes
Customer credit Customer contacts Sales team Transactions
Specifications
Activities
Leads Opportunities Quotes Contracts
Architecture
Sybase Unwired Platf orm
Orders Dependencies
SAP ERP, BI, CRM, NetWeaver CE others Service tickets Returns/ credits Invoices Payments
Devices Supported Mode Delivery Date Delivered by
iPad Online and Of f line May / 2011 Bridge-x
Analytics
News & external sources
Unwired 100 Program
2011 SAP AG. All rights reserved. 2011 SAP AG. All rights reserved.
Internal
1 71
Bridge-x Sales 360

Bridge-x Sales 360 application provides executive or sales rep secure, role based role based real time access to sales, pipeline, activities and expenses to answer "how am i/we/sales organization/company doing"
Out of the box content Role based access to Finger on the pulse of the sales operations Pipeline Perf ormance management Sales perf ormance Activities Expenses Actionable analytics to make real time updates to opportunities Sales ( bookings, billings, margins)
Key Functions
Sales scorecard
Sales by region, sales person v.s budgets Top 'n' customers Sales by target customers/ products Pipeline 360
Current pipeline
Edit change close date, sales stage, value
What if simulation
Specifications
Pipeline analytics Customer inf ormation
Sales activities
New accounts creation
Architecture
Sybase Unwired Platf orm
Sales calls
Activities calendar Sales expenses
Dependencies
SAP BI, SAP CRM, SAP ERP
Expenses by category
Expenses by customer
iPad Online and Of f line May / 2011 Bridge-x
Expense report
Unwired 100 Program
2011 SAP AG. All rights reserved. 2011 SAP AG. All rights reserved.
Internal
1 72
CSC4 Mobile Service Management
Key Functions
Streamlines the billing process Automated notifications Management insight into employee billing practices Invoicing cycles are improved, paper invoicing is eliminated saving multiple cost points (paper, double entry)
This application frees the mobile user from being in office at a desktop or working with a laptop to enter the time information. The information is quickly integrated enabling ease and speed for your client.
Personnel enter data when and where it is needed. With automated notifications from SAP, management knows if and when the employee has entered their information. Invoicing is enabled globally where the user is working. Invoicing cycles are improved, paper invoicing is eliminated saving multiple cost points (paper, double entry).
Specifications
Architecture
Dependencies
SAP ERP (ECC 6.00)
Delivery Date
Delivered by
Q3/ 2011
CSC
Unwired 100 Program
73
SAP HCM Travel and Expense App (by IBM)
Key Functions
Simplified T/E input Leverages the inherent device capability (Camera, Voice, GPS) to support T&E submission Resource Utilization, No training, Supports BPO
Specifications
Architecture
Dependencies/ Integration
SAP HCM

Delivery Date
Any smartphone, laptop Online and Offline Currently available
Delivered by
IBM
74
SAP Mobile Retail Shopper (by IBM)
Key Functions
Supports store clerk sales, inventory look-up and price checking Inventory management Allows for assignment and tracking or store related tasks Also serves as a training application
Specifications
Architecture
Client server-porting to Sybase Unwired Platform
Dependencies
CRM
Currently WinMobile, porting to HTML5 On-line Mode July 2011 IBM

75
SAP Mobile Scheduler (by IBM)

Key Functions
Personnel and Inventory Allocation scheduler for SAP Order Management Uses SAP Inquiry Order, SAP Consignment Orders, SAP Inventory Management Handset agnostic designed for use on any smart phone Online and offline capability, with data encryption for local storage Platform for further development and enhancement with location, social networking and notifications
Specifications
Architecture
Client server- Mobile Web 2.0 application porting to Sybase Unwired Platform
Dependencies/ Integration
None/SAP SD Consignment and Inquiry Orders, SAP MM

Any smartphone, laptop On/Off Line Modes July 2010 IBM
76
77
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Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.
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SAP Mobile Apps 2011 Customer Presentation

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SAP Mobile Applications

Unwire Your Enterprise

Dear Guests, Guests,

2011 SAP AG. All rights reserved.

2011 SAP AG. All rights reserved.

Mobile Applications Table of Contents (By Category)

Analytics: Analytics Composer & Player SAP BusinessObjects Explorer Mobile

SAP BusinessObjects Mobile BI Mobile Analytics CSC Virtual Boardroom

2011 SAP AG. All rights reserved.

Mobile Applications Table of Contents (Alphabetical)

Analytics Composer & Player Asset Vizualizer

Interview Assistant iPeople Loyalty Points and Promotions

SAP Stream work

Product Drug and Safety Professional Services

Create Purchase Order

Maintenance Requests and Order Planning

Travel Expense Receipt Capture

Early Alert Monitor

Employee Leave Request

My Team: Performance Management Assistant

Recent Additions for Sapphire

2011 SAP AG. All rights reserved.

Retail Store Operations

Mobile Applications in Planning

Procurement and Sourcing

Return to Table of Contents

Create Purchase Order

Sybase Unwired Platform ECC 6.0 SRM 6.0

Devices Supported Mode

Unwired 100 Program

2011 SAP AG. All rights reserved.

Shopping Cart Approval

Sybase Unwired Platform

RIM BlackBerry Device OS 5.0, 6.0 Online and Offline

2011 SAP AG. All rights reserved.

SRM Shopping Cart Approval

Sybase Unwired Platform

SAP SRM 7.0

Devices Supported Mode

BlackBerry Online and Offline

Unwired 100 Program

2011 SAP AG. All rights reserved.

Return to Table of Contents

Employee Leave Request

Devices Supported Mode Delivery Date

2011 SAP AG. All rights reserved.

Sybase Unwired Platform

ECC 6.0 SAP HCM

Devices Supported Mode

iPhone, BlackBerry Online and Offline

2011 SAP AG. All rights reserved.

Sybase Unwired Platform SAP ERP ECC 6.0 SAP HCM

Devices Supported Mode

2011 SAP AG. All rights reserved.

Devices Supported Mode

Unwired 100 Program

2011 SAP AG. All rights reserved.

Manager Leave Approval

Devices Supported Mode Delivery Date

2011 SAP AG. All rights reserved.

Meet Your Manager

Devices Supported Mode

2011 SAP AG. All rights reserved.

My Team: Performance Management Assistant