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Overview: TheFDArequiresmedicaldevicecompaniestoverifythatallthedesignoutputsmeetthedesigninputs. TheFDAalsorequiresthatthefinalmedicaldevicemustbevalidatedtotheuserneeds.Whenthereare somanymoredesigninputsandoutputsthanspecificuserneeds,whydocompaniesspendsolittle timeverifyingthedeviceandsomuchtimeandmoneyonvalidation?Andwhatistheroleofrisk managementindeterminingtheamountoftestingrequired?Thispresentationwilldemonstratethatif developersconductmorecompleteverificationsofdesignoutputsandriskmitigations,validationscan becompletedinashortertime,morereliably,andmoresuccessfully. Introduction: InourexperienceworkingwithmedicaldevicemanufacturerstoimprovetheirQualityManagement Systemsandtogainregulatoryclearanceofnewdevices,wehavefoundthatDesignVerificationisan oftenunderutilizedtoolforensuringsuccessduringthelatterstagesofdevicedevelopmentefforts.In manycases,limitedverificationeffortsrepresentalostopportunitytosignificantlyreducethescopeof validationeffortsandtherebyreducetimetomarketanddevelopmentcosts. ThispaperexplorestheuseandmisuseofDesignVerificationandhowdevicemanufacturescangetthe mostoutoftheirverificationefforts.Butfirst,somebackground... Background: Medicaldevicemanufacturershavebeenworkingtoaligntheirdesignanddevelopmentsystemswith theFDAsdesigncontrolregulations(21CFR820.30)sincetheirreleasein1996.Theregulationsare structuredtoensurethatdevicemanufacturersmaintaincontrolovertheirdesignsthroughoutthe developmentprocessandthatthemarketeddeviceissafeandeffectiveforitsintendeduse.Attheir mostbasiclevel,theregulationsrequirethatmanufacturers: Clearlystatewhattheyintendtoproduce(PlanningandDesignInputs); Developadesignthatmeetsthoseneeds(DesignOutputsandDesignReview); Confirmthatthedesignmeetstheoriginalintent(Verification); Confirmthatmanufacturedproductcanbeproducedreliablyandachievethedesiredresult (TransferandValidation);and
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DesignVerificationTheCaseforVerification,NotValidation
Maintainrecordsofkeydevelopmentactivitiesanddecisions(DesignChangesandDesign HistoryFile)
Itwouldbehardtoarguethatanyofthesestepsshouldbeexcludedfromanydevelopmenteffort. Whetheryouarebuildingabridge,acellphone,orasurgicaltool,thiscombinationofstepshasalogical flowthatmostengineerswouldsimplyconsidertobegoodpractice. Thechallengeariseswhenyoumovefromtheconceptualworld,whereproductdevelopmentcanbe seenassinglestreamofwaterflowingdownahill:steadilymovingfromonepointtothenextwithout interuption;totherealworld,fullofrapids,eddies,branchingstreams,and(occasionally)deeppoolsof waterthatdontseemtobemovingatall.Inthisturbulentenvironment,itscanbedifficulttomaintain adisciplineddesignapproachparticularlywhenbusinessschedulesdemandrapidprogressandany delaysinmovingontothenextdevelopmentphaseriskaffectingprojectmilestonesanddevelopment staffdeploymentplans.Thesechallengesaremultipliedwhenthedevicehasmultiplecomponentsand integrationpointsthatmustbemanagedthroughoutthedevelopmentprocess. Muchhasbeenwrittenabouttheimportanceofearlystageplanningandproblemsolvingtospeed timetomarketandreducedevelopmentcostsandthevalueofclearDesignandDevelopmentPlans andwelldefinedDesignInputscannotbeoverstated.Anequalamountofattentionhasbeenfocused onDesignTransferandValidationactivities.Atthislatestageofadevelopmenteffort,theprojectscope willhaveexpandedtoincludemoreactiveinvolvementofClinical,OperationsandMarketingstaff.In addition,thecostofvalidationstudiesandthemakeorbreakaspectofthesestudiesrequireagreat dealofattentionandcompanyresources.Problemsatthevalidationstagewillhaveseriousimplications forthesuccessoftheprojectandespeciallyforsmallcompaniescoulddeterminethefateofthe wholecompany. Comparedtotheseearlyandlatestageactivities,theimportanceofDesignVerificationtendstobe overlooked.Thereareseveralreasonswhy: Definitions:Manypractitioners(andestablishedQualitySystems)continuetohavetrouble definingexactlywhatverificationis,andhowitfitsintothedesigncontrolprocess.Thetermis oftenconsideredtobesynonymouswithvalidationandthedevelopmentofcombined V&Vplansthatdonotestablishacleardistinctionbetweentheobjectivesofthetwoefforts donthelp.[Note:whendiscussingverificationwiththeFDA,itsbestnottotalkaboutyour V&Vplanincreasingly,inspectorspreferencesaretoaddressthetwoactivitiesseparately.] Timeframe:Verificationisoftenanongoingeffortconductedthroughoutthedevelopmentof outputs.So,agreatdealoftimemaypassbetweenwhenthefirstandlastoutputisverified.
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DesignVerificationTheCaseforVerification,NotValidation
Withthisextendedtimeframe,verificationactivitiescangetlostwithinallofthechurning associatedwithdevelopingfinaloutputs. Approaches:Thereareavarietyofwaystocompletetheverificationforanoutput,soitcanbe difficulttocommunicatethatalloftheseactivities,asagroup,representthedesignverification.
Theproblemwiththislackofattentionisthatitweakensacriticallinkinthedesigncontrolchain, affectingthestrengthoftheoveralldesigncontroleffort.Poordesignverificationcanleadtoproblems duringdesigntransferandvalidation,andcanreduceyourabilitytotrackdownandcorrectproblemsif (andwhen)theyoccur.Justasimportantly,itmayrepresentalostopportunitytooptimizevalidation activities,reducetimetomarket,andincreaseyouroverallconfidenceinthesafetyandefficacyofyour products. KeyConcepts: Tomakesurethatwerealignedontheproperuseofthetermverification,hereareafewkeypoints fromtheFDAsDesignControlGuidanceForMedicalDeviceManufacturers: Definition:Verificationmeansconfirmationbyexaminationandprovisionofobjectiveevidence thatspecifiedrequirementshavebeenfulfilled[820.3(aa)]. TypesofVerificationActivities:Verificationactivitiesareconductedatallstagesandlevelsof devicedesign.Thebasisofverificationisathreeprongedapproachinvolving:tests,inspections, andanalyses. Anyapproachwhichestablishesconformancewithadesigninputrequirementisanacceptable meansofverifyingthedesignwithrespecttothatrequirement.Inmanycases,avarietyof approachesarepossible...themanufacturershouldselectandapplyappropriateverification techniquesbasedonthegenerallyacceptedpracticesforthetechnologiesemployedintheir products. Table1providessomeexamplesofthetypesofverificationactivitiesthatdevicemanufacturersoften employ.
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DesignVerificationTheCaseforVerification,NotValidation
Table 1: Types of Verification Activities
o o o o Tests Material performance / fatigue tests Package integrity tests* Biocompatibility testing of materials* Bioburden testing of products to be sterilized* o o Inspections First article inspection Comparison of a design to a previous product having an established history of successful use* o Analyses Worst case analysis of an assembly to verify that components are derated properly and not subject to overstress during handling and use* Thermal analysis of an assembly to assure that internal or surface temperatures do not exceed specified limits* Fault tree analysis of a process or design* Failure modes and effects analysis* Engineering analyses: o Finite Element Analysis (FEA) o Computational Fluid Dynamics (CFD) o Tolerance stack-up
o o o
*Source:DesignControlGuidanceForMedicalDeviceManufacturers(1997) Akeydistinctionbetweendesignverificationanddesignvalidationactivitiesisthatverificationonly requiresthatasingleunitbeassessed.Whatconstitutesthatsingleunitwillvarydependingonthe intentoftheverification.Itmightbeonebatchofrawmaterial(formaterialperformancetests),one machinedpart(forfirstarticleinspection),ononepackagesample(forintegritytests).Theintentof verificationistoconfirmthatthedesignoutputs(i.e.,thematerialsorcomponentsspecifiedindesign documents)meetthedesigninputrequirements. Validations,ontheotherhand,requirethatstudiesbeconductedtoensurethatthedevicecanbe manufacturedtomeetdesignspecificationsonaconsistentbasis(i.e.,processvalidation),andtoensure thatthefinisheddeviceissafeandeffectiveforitsintendedpurpose(i.e.,designvalidation).Forthe processvalidation,multipledevicesmustbemanufacturedandevaluatedtoconfirmthatthe productionprocessiscapableofproducingdeviceswithinspecificationsonaconsistentbasis.Forthe designvalidation,multipledevicesmustbeusedtotreatmultiplepatientstoconfirmthatthetreatment issafeandeffective. Page4of12
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DesignVerificationTheCaseforVerification,NotValidation
Thenumberofdevicesthatneedtobeproducedandthenumberofpatientsthatneedtobetreatedis afunctionoftheriskassociatedwiththeparticularaspectofthedeviceandtheneedtoestablish confidenceinthestudyresults.Aswewillsee,theeffectiveuseofriskanalysistoolsandsolid verificationresultscanhelptoreducethesizeofthevalidationstudieswithoutnegativelyaffectingthe confidenceinthestudyresults. WhatGoesWrong? Asdescribedabove,toooftendesignverificationdoesnotreceivetheamountofattentionneededto ensuresuccessinthelatterstagesofadevicedevelopmentprogram.Whilenotaperfectrepresentation ofwhatgoesoninalldevicecompanies,itisinterestingtolookattheFDAsdesigncontrolaudit findingstoseewhatproblemstheyhavefoundwithcompaniesdesignverificationprograms.Figure1, showsthenumberofwarninglettersintheFDAsdatabasethatincludefindingsrelatedtospecific sectionsoftheDesignControlregulation(21CFR820.30). Figure1:DesignControlWarningLetters
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DesignVerificationTheCaseforVerification,NotValidation
Interestingly,themostobservationswerefoundwithregardtotheDesignChange,DesignValidation, andtheGeneraldesigncontrolsubheadings(theGeneralfindingssuggestanoverallfailureofthe companysdesigncontrolprocess).Wearguethatfailuresinthesethreeareasarelargelytheresultof poorperformanceintheearlierstagesoftheprogram(e.g.,validationfailuresduetopoorlystructured inputrequirements,outputsandincompleteverification;anddesignchangefailuresduetoan ineffectivesystemtoupdateverificationsandvalidationswhenchangesaremade). Oftheremainingcategories,mostwarningletterscite21CFR820.30(f)DesignVerification.Inthese64 warningletters,theFDAidentifiedthatthemanufacturerdidnotcompleteallrequiredverificationsin nearly45%ofthecases.Alackof(orsignificantgapsin)verificationprocedureswereidentifiedinabout 25%ofthewarningletters.Inaddition,outofspecificationresults,alackofrecordsintheDHF,anda lackofacceptancecriteriawerefoundin16%,14%,and14%ofthesecompanies,respectively.Figure2 providesabreakdownofallofthetypesofviolationsidentifiedinthesewarningletters. Figure2:TypesofDesignVerificationViolations
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Note:92separateviolationswereidentifiedinthe64warningletters.
Whyarethesefailuresoccurring?Onepossibilityisthatbyviewingverificationasaregulation,device developersarelosingsightofthefactthatconductingverificationsissimplygoodengineering.For example,itmakesnosensetomoveforwardwiththedevelopmentofacomponentbeforeyouaresure thatthematerialpropertiesmeettheperformanceandsafetyrequirementsestablishedinthedesign inputs. Thismeetingtheregulationsmindsetcanleadengineerstoviewdesignverificationsimplyasatask thatmustbecheckedoffbyQAinsteadofvaluabletoolforbuildingknowledgeabouttheirdevice. Failuresoccurbecausesometimesthecheckoffsgetmissed. Evenwhenalltheboxesarechecked,theregulationmindsetcandriveengineerstofocusonlythe minimumnumberofverificationactivitiesneededtosatisfythedesigncontrolrequirements.Whilethis approachmayhelpsatisfyshorttermbudgetorscheduleconstraints,thedevelopmentteamwilllose theopportunitytolearnpotentiallyimportantinformationabouttheperformanceandbehaviorofits deviceanditscomponents.Ifthatlearningisputofftothevalidationstage,thecostoffailurecangrow dramatically. WhatToDo? Thereareavarietyoftoolsthatdeveloperscanusetoimprovetheeffectivenessoftheirdesign verificationprocess.Inthispaperwediscussthreetoolsthatcanhelpensurethatverificationactivities areappropriateandcompleteand,ifwelldocumented,canprovideregulatorswithsufficient confidenceinthedesignthatexcessivevalidationcanbeavoided.Thethreetoolsare TraceabilityMatrix:Thetraceability(trace)matrixisabasicdesigncontroltoolthatalldevice developersshouldusethroughoutthedesigncontrolprocesstoestablishclearlinkagesbetweenDesign Inputs,Outputs,Verifications,ValidationsandRiskAnalyses.ToooftenthetracematrixisleftforQAto completejustintimeforthefinaldesignreview.However,ifitisbegunassoonasDesignInputsare approvedandmanagedthroughoutthedevelopmenteffort,thetracematrixprovidedanexcellent roadmapguidingdevelopersthroughkeystepsofthedesigncontrolprocessandensuringthat requireddocumentationiscreatedandcontrolled. TraceabiltyMatrix FailureModesandEffectsAnalysis(FMEA) FaultTreeofDesignInputs
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Toillustratehowthetracematrixcanbeused,Table2showswhatonerowinatracematrixmightlook likewhenthematrixisfirstdevelopedandapproved.Atthisstageofthedevelopmenteffort,thematrix issolelyalistofthedesigninputs(thereferencenumberfromtheProductRequirementsDocument, andadescription).Atthisstagethereisnoinformationabouthowthatdesigninputwillbesatisfied,but itprovidesaroadmapforwhatquestionsneedtobeaskedandwhatdocumentsneedtobedeveloped. Astheprojectproceedsthroughthedevelopstages,subsequentcellswillbefilledin,identifyinghow thedesigninputisbeingmet. Table2:TraceabilityMatrixatDesignInputsStage TraceabilityMatrix Design DesignInput Design Risk Verification Process Design Req. (Requirement) Output Analyses Validation Validation No. (Specification) 1.1.1 CanbeETO sterilized
Comments
Table3illustrateshowarowofatracematrixmightlookwhenbeingreviewedattheFinalDesign Review.Atthispointthedesignoutputshavebeenapprovedandtherequirementthatthematerialin questionisappropriateforETOsterilizationisestablishedinDrawingNo.1.2.Thematrixalsoidentifies thatidentifiedrisksassociatedwiththedevicehavebeenmitigated(inpart)throughtheuseofthis material.ThereferencestodesignFMEA1.3andprocessFMEA5.4identifytwoplaceswherethis materialisaddressed.Verificationwasachievedbyconfirmingthatthespecifiedmaterialisincludedin thepurchasingbillofmaterial(BOM2.3).TheProcessValidationcolumnidentifiesthatproductionof thematerialwasassessedinanoperationqualification(OQStudy3.5)andaperformancequalification (PQStudy4.3).Finally,itshowsthatadesignvalidation(SterilizationStudy2.1)wasconductedto confirmthatthefinalmanufactureddevicecouldinfactbeeffectivelysterilizedusingETO. Table3:TraceabilityMatrixatFinalDesignReview TraceabilityMatrix Design DesignInput (Requirement) Req. No. 1.1.1 CanbeETO sterilized
Risk Verification Process Design Analyses Validation Validation dFMEA 1.3 pFMEA 5.4 BOM2.3 OQStudy 3.5 PQStudy 4.3
Comments
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DesignVerificationTheCaseforVerification,NotValidation
Thetracematrixnowservesasaclearrecordofthechainofanalysesandstudiesusedtoensurethat thespecificdesigninputismet.Allofthedocumentsreferencedinthetracematrixareincludedinyour designhistoryfile(DHF),soifaquestionarisesregardinganystageintheprocess,thetracematrix pointstothekeydocumentationdevelopedatthatstage. Whilethetracematrixisanecessaryandvaluabletool,itlargelyservesjustarecordkeepingrole.Itdoes nothingtoinformtheteamabouthowtoprioritizeverificationandvalidationefforts.Forthatinput,risk analysesareneeded. FMEA:Likethetracematrix,riskanalysesneedtobestartedearlyinthedesignanddevelopment processandfilledinandenhancedasprojectproceeds.Whilethispaperwillnotdiscussthedetailsof theapplicationofriskanalyses,andFMEAsinparticular,wewilladdressthelinkbetweenFMEAsand verification. Toooften,riskanalysesareconductedinisolationfromtheotherdesigncontrolactivities.Asdiscussed earlier,theregulationmindsetcanleadtotheperspectivethatriskanalysesarejustarequiredtaskto becompletedandnotastoolstosupportdecisionmakingwhichtheyare. FMEAsareconductedtoprovidedeveloperswithasharedunderstandingoftherisksassociatedwith theirdeviceusuallyfromthreeperspectives:design,use/application,andprocessing.Theresultofthis tool,asillustratedinFigure1,istheclassificationofriskstopeople,property,andtheenvironmentinto threecategories:BroadlyAcceptable,AsLowasReasonablyPracticle(ALARP),andIntolerable.Typically, applicationofthistoolfocusesontheIntolerablerisksandthedevelopmentofmitigationstrategiesto reducetheprobabilityofoccurrenceforthoserisks,bringingthemintotheALARPregion.
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DesignVerificationTheCaseforVerification,NotValidation
Figure2:RiskClassification
Whileriskidentificationandmitigationisclearlytheprimaryobjectiveoftheriskmanagementactivity, theseanalysescanalsobeusedtofocusverificationandvalidationefforts.Forexample,considera devicethatincludestwocomponents,oneaffectshowthedeviceisheldbytheuserandtheother comesintocontactwiththepatient.Bothcomponentshaveasimilarnumberofphysicaldimensionsto verify,butrisksassociatedwiththeuserfacingcomponentareBroadlyAcceptable,whilethepatient facingcomponentrisksareALARP.WhileaFirstArticleinspectionoftheuserfacingcomponentmay beappropriate,amorethoroughanalysisofthepatientfacingcomponentmaybewarranted.This analysiscouldincludeatoleranceanalysisortheinspectionofmultiplepiecestoprovideabetter indicationofthepotentialcapabilitytoproducethecomponentwithinspecification. Whiletheadditionaleffortsdescribedabovemaynotberequiredattheverificationstage(conductinga FirstArticlewouldbesufficienttoclaimthattheverificationiscomplete),theALARPriskclassificationis anindicationthatvalidationofthiscomponentmaybechallenging.Themoreyoulearnaboutthis componentduringverification,thebetterpreparedyouwillbeonceyougettothevalidation.Iffact,if theverificationisthorough,itmayeliminatetheneedforsomeaspectsofvalidationsavingtimeand moneylaterinthedevelopmenteffort. Thekeypointisthatincompleteorminimalverificationsmaynotprovideasufficientunderstandingof thelikelyperformanceofadeviceduringvalidation,andexcessiveverificationcanbeawasteof resources.Toeffectivefocusyourverificationefforts,riskanalyses,andFMEAsinparticular,canprovide Page10of12
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DesignVerificationTheCaseforVerification,NotValidation
aclearrationaleforhowtofocusyourtimeandresourcespotentiallyreducingvalidation requirements. FaultTreeAnalysis:WhileFMEAsareawellacceptedriskanalysistool,oneweaknessoftheapproachis thateachriskisconsideredinisolation.Thereisnoabilitytoassesstheriskoftwoindependentfailures (i.e.,dimensionAistooshortandtheuserappliestoomuchforce).AsillustratedinFigure3,Faulttree analysis(FTA)allowsyoutoconsidertheriskoftwoindependentfailuresoccurringinparallel(the AND),andtheriskofanyoneofaseriesoffailures(theOR).Forexample,inthisBadCoffee example,addingOldCreamrequiresthecreamtobepastitsexpirationdateANDforthecoffee drinkernottoreadthedate.Unsatisfactoryservingtemperaturecouldbeduetothecoffeebeingeither toohotORtoocold. Figure3:FaultTreeAnalysis
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DesignVerificationTheCaseforVerification,NotValidation
identifyingthatrangeofdesignorusagefaultsthatcouldleadtoaproblem.JustastheFMEAhelpedto focusattentiononindependentrisks,theFTAhelpstofocusonsystemrisks. Oncethebranchesofatreeassociatedwithasignificantriskareidentified,additionalverification resourcescanbefocusedonverifyingthedesignofcomponentslinkedtothatrisk.Again,theobjective ofverificationandvalidationactivitiesistobuildconfidencewithinyourorganizationandwith regulatorsthatyourdeviceisgoingtobesafeandeffective.AwellstructureFTAcombinedwith thoroughverificationsofkeycomponentscanbeinstrumentalintheidentificationandresolutionof problemsearlyinthedevelopmentprocess,allowingyourteamtoenterintothevalidationphaseofthe processwithconfidenceintheperformanceofthedeviceandtofocusitsvalidationonthosesystem elementsthatmostdirectlyaffectuserneeds. WhataretheBenefits? Whileitcansometimesgetlostinthechurningofengineeringprocess,verificationisacriticalelement ofthedesigncontrolprocess.Whilemeetingthethresholdrequirementofdocumentingaverification foreachdesigninputmayhelptomovethedesignthroughthedevelopmentstages,suchanapproach doesnotprovidethevaluethatastrongverificationeffortcouldprovide.Bydevelopingatracematrix toensurethatalldesigninputsareproperlyaddressedandleveragingriskanalysistools,medicaldevice developerswouldbebetterabletofocusscarceresourcesonthoseverificationactivitiesthatwill providethegreatestbenefit.Wellstructuredverificationactivitiesprovidethefoundationfor validations.Iftheverificationsaresound,validationscanbebetterfocused,helpingtoreducethescope oftheseactivitiesreducingvalidationcostsandacceleratingtimetomarket.
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