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HP StorageWorks 2000 Family Modular Smart Array I/O module replacement instructions

About this document

This document details procedures for replacing a failed I/O module in an HP StorageWorks 2000 Family Modular Smart Array. NOTE: Make sure you obtain the latest version of these instructions from Select MSA SAN Arrays, select your product, and go to Support.

Before you begin

CAUTION: Removing the I/O module impacts the airflow and cooling ability of the device. To avoid possible overheating, insert the replacement I/O module as quickly as possible. If the internal temperature exceeds acceptable limits, the enclosure may overheat and automatically shut down or restart. Parts can be damaged by electrostatic discharge. Use proper anti-static protection: Keep the replacement component in the ESD bag until needed. Wear an ESD wrist strap grounded to an unpainted surface of the chassis. If an ESD wrist strap is unavailable, touch an unpainted surface of the chassis before handling the component. Never touch connector pins.

Verifying component failure

Use either of the following methods to verify component failure: Check Fault/Service Required LED (back): Amber = Fault condition
Printed on at least 50% total recycled fiber with at least 10% post-consumer paper Copyright 2008 Hewlett-Packard Development Company, L.P. First edition: March 2008 Product names mentioned herein may be trademarks of their respective companies as reflected by an associated footnote. The information in this document is subject to change without notice. Printed in the US.

Check that the OK LED (back) is off. Check the event log for errors.

Removing the I/O module

1. Using Storage Management Utility (SMU), illuminate the UID (Unit Identification) LED of the enclosure that contains the I/O module to remove. a. Select Manage > General Config > Enclosure Management. b. Click Illuminate Locator LED. 2. Locate the enclosure whose UID LED is blue (front right ear), and within it, the I/O module whose Fault/Service Required LED (back) is amber and Unit Locator LED (back) is white. 3. Disconnect any SAS cables that might interfere with the removal of the I/O module. If both SAS cables to an I/O module have to be disconnected, shut down both controllers. IMPORTANT: In a single-controller configuration, you must shut down the controller to prevent the virtual disks from going offline. a. Select Manage > Restart System > Shut Down/Restart, and select a controller option. b. Click Shut Down and click OK.


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4. Turn the thumbscrews (2) until the screws disengage from the I/O module.

Installing the I/O module

NOTE: You can install an I/O module into an enclosure that is powered on. 1. Loosen the I/O modules thumbscrews; press the latches downward. 2. Slide the I/O module into the enclosure as far as it will go (1). 3. Press the latches upward to engage the I/O module (2); turn the thumbscrews finger-tight. 4. Reconnect the SAS cables.

Servi ce

1 Latch

2 Thumbscrew

5. Press both latches downward to disconnect the I/O module from the midplane.
Servi ce





1 2 2

6. Pull outward on the latches to slide the I/O module out of the enclosure.

Verifying component replacement

After replacing the I/O module, check that the OK LED (back) illuminates green, indicating that the I/O module has completed initializing and is online. If the enclosures UID (front) is on, use SMU to turn it off. 1. Select Manage > General Config > Enclosure Management. 2. Click Turn Off Locator LED. If the Fault/Service Required LED is amber, the I/O module has not gone online and likely failed its self-test. Try removing and resinstalling the new I/O module, and check the event log for errors.





Additional information
See the MSA web site:

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