PT Mekar Sari Jalan Suka maju no.16 purwokerto 1244 Telp. : (021)089896655 Fax. : (021)089896655 Email: Jalan sukamaju@gmail.

com
October 10, 2013 Tokyo.inc.co Cipinang Pemasyarakatan No:15 Jatinegara, Jakarta Dear sir shuffle cards with the opening of our new office, we would like to order some computers . The following are the names and specifications of the items we ordered : 30 units of Computer Computer specs are : 1. Processor : AMD A10 - 6800K Richland ( Radeon HD8570D ) 4.1Ghz 4MB Cache 2. Motherboard : MSI FM2 - A85XA - G65 ( FM2 , A85X AMD, DDR3 , USB3 ) 3. Hard drive : WDC 2TB SATA3 64MB - Caviar Black 4. RAM : Corsair Vengeance Blue DDR3 PC12800 8GB ( 2x4GB ) 5. Casing : Power Up Basic 6. PSU : Seasonic SS - BE - 750W 750JS - Bronze 7. LCD : ACER 20 \ " LED WIDE SCREEN P206HL 8. DVD : LG 24X DVDRW SATA The items above we hope that our message can be sent no later than 30 October 2013, please notify immediately if late

Attention and cooperation, thanks very much

From

Erikson Manager

October 21, 2013 Tokyo.Inc.co Cipinang Pemasyarakatan no:15 Jatinegara, Jakarta

Dear sir Based on the letter of offer of goods made taste at our Company. So we intend to order the goods to you. The following are the names and specification of the items we ordered: 1. 30 units Computer The specifications of computer are: 1. Processor 2nd generation Intel Core i3-2130 Processor( 3.40GHz 1333MHz 3MB) 2. Operating System DOS 3. Display Type 20.0" All In One 1600x900 4. System Graphics Intel HD Graphics 5. Total Memory 2.0GB PC3-12800 DDR3 SDRAM 1600 MHz 6. Hard Drive Device 500GB 7200 rpm 7. Optical Device DVD Recordable 8. Network Card Intel Centrino Wireless N-2230 9. Pointing Device USB Optical Mouse Please send us the goods in October, 30 2013, if you cant send the order complete in October 30, 2013, please notify immediately Attention and cooperation, thanks very much

From

Hary Purwanto manager

Makassar, 18 April 2012 Shop owners Agung.Comp Jl. Perintis Kemerdekaan Re: Complaint letter

Dear sir, Ten days ago, on 18 April 2012 I buyed a Compaq laptop brand in your electronic store. My laptop is running as it should, but for some reason when I use the laptop suddenly can not be operated. I immediately brought the Laptop at your store to get a proper check. I believe that your technician is working properly. But I do not know why, after nearly a week of repairs, up to now has not been completed. Ive asked a few times, but your customer service always answer please be patient. The laptop is so I need, I am will to spend some funds in the appropriate size of the reasonableness of my rights in the warranty agreement. If within two weeks of repairs has not been completed, I hope my right to get a new laptop instead as listed in the warranty agreement can be met. I hope you can follow up my complaint. For your attention and cooperation, I say thank you.

Sincerely Yours, Sucianriani Saidul Hp: 085241674839

28 November 2011

To Mrs. Kaitlyn Moss Stock and Storage Manager Munchberry Electronic Shop Massachusetts 900, Lot 10 San Diego, CA 10231 U.S.A

Dear Madam, I am writing to complain about the goods that I have received on November 26 2011. The goods have some problems as listed below: NO. 1 2 3 GOODS Refrigerator VCD Player Printer PROBLEMS It cant be cold and the lamp of the freezer is off The disc cannot be read It cant print out many documents and the cartridge is leak

The mistake must be corrected as soon as possible. The best solution would be for me to return the broken goods to you, portage and packing forward. Thank you for your attention.

Yours Sincerely,

Nadhilah Avissa Director