TABLE OF CONTENTS

INTRODUCTION ..................................................................... 1
HISTORY BUSINESS AND BRANCH NETWORK FUTURE OUTLOOK 2 3 3

VISION ................................................................................... 4 MISSION ................................................................................ 4 CREDIT RATING..................................................................... 4 BOARD OF DIRECTORS......................................................... 5 MANAGEMENT COMMITTEE ................................................. 6 ORG.STRUCTURE OF SHIKARPUR ROAD SUKKUR BRANCH.7 MANAGEMENT OF SHIKARPUR ROAD SUKKUR BRANCH ..... 8 PRODUCTS OFFERED BY SUMMIT BANK LTD. ..................... 9
ACCOUNTS CURRENT ACCOUNT PLS ACCOUNT TERM DEPOSIT MAHANA AMDAN ACCOUNT DAILY PRODUCT ACCOUNT HAMARA FAMILY ACCOUNT SUMMIT ADVANTAGE ACCOUNT ELECTRONIC BANKING SERVICES MOBILE BANKING INTERNET BANKING CONTACT CENTRE U-PAYMENTS MOBILE BALANCE RECHARGE BILL PAYMENTS INTER BANK FUNDS TRANSFER E-STATEMENT CONSUMER BANKING HOME FINANCE PERSONAL FINANCE 9 9 9 10 10 12 12 13 14 15 15 16 17 17 17 18 19 20 20 22

WEDDING PLANNER GRADUATE PLAN GOLDEN AGE PLAN INSURANCE PLANS ATM WITHDRAWAL INSURANCE PERSONAL ACCIDENT INSURANCE CORPORATE AND INVESTMENT BANKING AREAS OF CORPORATE BANKING AREAS OF INVESTMENT BANKING COMMERCIAL AND SME BANKING VISA DEBIT CARD CLASSIC CARD GOLD CARD WESTERN UNION AMANAT CASH XPRESS MONEY

23 24 25 26 26 26 27 27 27 28 29 29 30 31 32 32

DEPARTMENTS AT SHIKARPUR ROAD BRANCH SUKKUR .. 33

CUSTOMER SERVICES DEPARTMENT ACCOUNT OPENING PROCEDURE ACCOUNT CLOSING PROCEDURE CAPTURED ATM CARDS CASH DEPARTMENT CLEARING DEPARTMENT OUTWARD CLEARING INWARD CLEARING COLLECTION (OBC) 33 33 34 35 35 35 36 36 37

SWOT ANALYSIS .................................................................. 37

STRENGHTS WEAKNESSES OPPORTUNITIES THREATS 37 37 37 37

CONCLUSIONS .................................................................... 38 SUGGESTIONS .................................................................... 39 REFERENCES ...................................................................... 40

INTRODUCTION
Banking sector owes a pivotal importance in the economy of any country through its vibrant functions. A bank is a financial institution that offers the widest range of financial services. These financial institutions play a vital role throughout the worlds economic system. The banking structure of Pakistan consists of State Bank of Pakistan, Commercial Banks, Exchange Banks, Cooperative Banks, Saving Banks and Specialized Credit Instit ution. Banking means the accepting of money from public, in shape of deposits for the purpose of lending or investment, repayable on demand or otherwise, and withdrawal by cheques, drafts, and pay order The Pakistani banking sector mounted an overall recovery drive, increasing its asset base by approximately 8% during the year . However, credit and business conditions are likely to remain fragile, driven by the government's weak fiscal position and the subdued investment climate. Furthermore, downside risks may further weigh on the banks' operating environment over the period. However, despite the material risks, no further major deterioration in asset quality is expected over the coming period. NPLs are also expected to have peaked at around 16% of total lending by year-end 2011, from 15.3% at end-June 2011. Short-term economic growth, lower interest rates and de-risking of the banks' loan book will drive stabilization in asset-quality metrics. Recognizing the system's structural challenges the Bank as a policy opted for and benefited from sound funding profiles and low-cost current and savings account deposits, which increased to 67% of total deposits or 56% of total liabilities at end-June 2011. The Banks reliance on market and foreign funding also remained minimal. The year 2011 remained fraught with challenges for Pakistan, the core issues which affected Pakistan s economy and were also identified in the Economic Survey issued by the Government included persistent and high inflation, low growth, lesser in revenue collection compared to budget figure leading to a high fiscal deficit which continues to add to the overall debt along with a fall in the investments. All these factors, combined with the global economic slowdown and rise in global fuel prices have further complicated the issues and economic scenario. The economic development of Pakistan remained under pressure due to the deterioration of major macroeconomic factors. Industrial production and creation of new capacity was negatively impacted by the almost continuous energy crisis throughout the year and the insistent circular debt issue remained an area of concern. The decline in foreign direct investments because of unsafe security situation, along with high inflation and a mounting fiscal deficit remain threats to the macroeconomic stability of the country.

T o provide relief to the people and businesses, the SBP reduced the discount rate to around 12% per annum in line with reduction of inflation rate during the year . During the period agriculture sector posted real growth of 1.2% and after suffering consecutive quarterly deficits, industrial production surged to grow at a robust pace in the last quarter of the year. Remittance inflows to Pakistan also rose by an estimated 25 % in 2011 over and above 2010 inflows and touched almost US $ 12 billion constituting almost 4.8% of Pakistans GDP.

HISTORY Summit Bank Ltd is one of the fastest growing commercial banks of Pakistan, which, in a very short span of time, has expanded its network across the country and built an infrastructure based on state of the art Risk Management Framework as well as IT platform. Also targeting to be a universal bank in terms of providing products and services in all key segments of banking i.e. Corporate and Investment Banking, Trade Finance, Commercial Mid Market / SMEs, and Consumer Banking, it commenced its operations in August 2006. The Pakistan operations of Rupali Bank Limited were acquired by Arif Habib Securities Limited under the Scheme of Amalgamation approved by the State Bank of Pakistan. The name of Rupali Bank Ltd was subsequently changed to Arif Habib Rupali Bank Ltd and then finally to Arif Habib Bank Ltd in October 2007. On 31st March 2010, Suroor Investments Ltd, a company incorporated in Mauritius, acquired 59.41% stake in Arif Habib Bank Ltd from Arif Habib Securities Ltd, and on 18th August 2010, Arif Habib Bank Ltd was rebranded as Summit Bank Ltd. Suroor Investments Ltd. also entered into share purchase agreements (SPAs) with majority shareholders of MyBank Ltd and Atlas Bank Ltd, who after completion of the transactions have merged in Summit Bank Ltd expanding the Banks geographical outreach with a network of 166 Real Time Online branches across the country. In line with the managements vision of making this bank a front runner amongst its peer banks, this merger has brought synergies and access to a wider range of markets and customers. By acquiring one of the best IT platforms of the world, offering web and SMS based banking to the customers besides providing superior MIS to the Management; the Bank is committed to be recognized as a preferred supplier of financial services to the markets it serves. To achieve these goals, the Bank will strengthen itself in the financial service industry, leverage optimal mix of technology to attain operating cost efficiencies, achieve product and service differentiation, while at the same time growing its footprint through further expansion of its branch network across the country.