What motivates you? What really motivates me is the work itself.

I really enjoy my work, especially when I see results actual increase in sales. I enjoy working with people and being part of a team, very social, good team player,

How do you spend your free time? Socialising, going out with my friends, cinema, clubs, doing sport, gym, football, tennis What are the major reasons for your success? never assume our customers are satisfied with our product, so I do my best to follow up with every customer. How do you manage stress in your daily work?

From a personal perspective, I manage stress by visiting the gym every evening. It's a great stress reducer. Prioritizing my responsibilities so I have a clear idea of what needs to be done when, has helped me effectively manage pressure on the job. - ex: create 5 warm opp by luch and 5 after, not to leave everything in the last minute

Stress and pressure are often caused by a lack of communication or a clear understanding of a task. I make sure to communicate with my superiors, colleagues and staff so that were on the same page. That way we all know what to expect, and things dont get tense.

Weakness starting too many projects at once. During my last year of university, I had many projects to prepare. I priorities the most important one

Where do you hope that your career will have progressed to in the next few years? "Over the next few years I would like to have a more senior position with the company What is your biggest achievement? Become independent and moved to London, to be independent, I manage to graduate this year from a London university. Can you give me an example of ?not be based around the role competencies. Preparation and rehearsal are key to answering these effectively. You will need two or three instances of how you may have: delivered change, managed conflict, blueprint groups.

9. What have you done to promote great customer service?

I normally provide great customer service every day, and im trying to provide great customer service for each individual seller. Some seller have not sold anything on amazon increase the variety Working as a travel agent, helped them in their travel itineraries, booking, recommended me to their friends A lot of sellers do not list all their products to amazon teamwork yes, I consider myself to be an effective team player I think when you are willing to help others, they will help you when you need in return and that can only be good for the team. time when you had to disagree with someone at work working as travel agent was away, one of my colleague made the sale for my client this is not allowed we end up splitting the commission 50/50, if offered the job, what will be my top priorities for the Q1 I wish to thank everyone for their time, no matter what the outcome will be

Why RBS The Royal Bank of Scotland plc is part of the Royal Bank of Scotland group, one of the largest financial services groups in the world. RBS reports a 2011 Group operating profit(1) of 1,892 million, up 11% Core RBS 2011 operating profit 6,095 million, return on tangible equity 10.5% Retail and Commercial (ex Ulster Bank) operating profit up 9%, return on equity of 16.6% Group pretax loss of 766 million after charges for PPI and Greece It has a long history since 1727, with more than 141.000 employees supporting more than 40 million customers around the globe Strong leadership culture a real opportunity for me to grow and develop, a place where my background, my experience and my skills can benefit the most Before the 2008 collapse and the general financial crisis, RBS Group was very briefly the largest bank in the world and for some time was the second largest bank in the UK and Europe (fifth in stock market value), and the fifth largest in the world by market capitalisation. The RBS Group operates a wide variety of banking brands offering personal and business banking, private banking, insurance and corporate finance throughout its operations located in Europe, North America and Asia Why this job

Because it will allow me to keep working in sales and customer service, an area where I have more than three years of experience, an area where I as able to deliver good results ( amazon, gfi group, itn) Why you I am confident and ambitious amazon from 10-18 - What really motivates me is the work itself. I really enjoy my work, especially when I see results actual increase in sales. already have experience working for amazon, gfi and itn have excellent interpersonal skills amazon, was able to handle rejetions persistent staying until late to achieve my targets I have learned how to work in a corporate culture and how to adapt myself to the environment Have experience in the online marketplace I speak 3 languages Can you tell me a time when you were under particular stress and explain to me how you handled or resolved it?" When I had deadlines for my assignments Priorities the most important assignments,

Leadership
Working for amazon: came with new ways in order to improve our group performance terapeak, reduce limit to 5k Tell me about a time you had to teach someone something, when they had no prior experience of it? Working for amazon, teaching the new comers Tell me about a time you had to organise a project I love to brainstorm a best, worst, and most likely scenario. Then I set out a timetable that's realistic. I can adjust my schedule easily as these things unfold because I've already visualized what could happen and how I'd react." Blue print, invest in shares In what situation have you Dealt with an aggressive customer Issued him a ticket with wrong connections airports in london 1. I listened carefully to what the customer had to say. 2. I apologised and empathised with their situation. 3. I confirmed my understanding of their concern. 4. I took responsibility to resolve the issue. 5. I offered a solution (plus alternatives if possible).

6. I confirmed the customer was happy with this. 7. I thanked the customer for raising the issue with me. 8. I took immediate action following the call to resolve the situation. 9. I remained calm throughout the whole process. Initiative to achieve our targets in impress our managers team building blue print investment society, split the group in 4 smaller influencing influence my team members to stay positive all the time and remove all the negativity I believe its the best way to have a warm and friendly atmosphere at work