PT 770 Repair Course

Troubleshooting Guide
DVD Player / Audio Home Theater

Applies to models:
SA-PT464 SA-PT670 SA-PT673 SA-PT770 SH-FX70
Model SC- PT464

1 Disc Transport 5.1 Channel sound
Model SC- PT770

5 Disc Changer 5.1 Channel sound Wireless rear (SH-FX70)
Panasonic Service and Technology Company National Training

TTG090815HC/090815
Prepared by Instructor Herb Chin Panasonic Service and Technology Company National Training
"HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Vera Link is a trademark of Matsushita Electric IPOD is a registered traidmark of Apple Inc. Copyright 2009 by Panasonic Service and Technology Company All rights reserved. Unauthorized copying and distribution is a violation of law.
Warning This service information is designed for experienced repair technicians only and is not designed for use by the general public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product. Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to service or repair the product or products dealt with in this service information by anyone else could result in serious injury or death.
Slide # 2
Contents
Hints
Part Numbers, New Error Codes, Reset, Forced rear channel sound Troubleshooting by plug removal
Protection
page
page
4 5 6 7 9 11 13 14 19 20 20
Concept Diagnose to a board (6 mins)

SMPS board isolation (3 mins)
Access
Arial View Layout connectors, test points
SMPS Bd. Repair D Amp Bd. Repair
22 23 24 25 26 28 29 31 33 34 35 38 38
Audio Problems
Troubleshooting Plan Troubleshooting Diagram
Mechanism
Mech Problem or Micro? (11 mins) Mech Access (7 mins) Mech Operational Concept Mech Alignment
(lost? Use this)
Wireless Problems
Concepts 5.1 & 7.1 setups Troubleshooting Plan Pairing / Matching Tran-Rec Transmitter / Rec Repair
Power On Sequence Power Supply
Dead Set No Power On Abnormal Voltages (too high or low)
IPOD Video Connections

Compatible models No Video Output?
Slide # 3
Hints I - Common p/n, II - All Speaker Tests, III - Missing error codes, IV Reset, V No Display
I Popular Part Numbers
Description Remote SA-PT770 Remote SA-PT464 Fan Output ICs Transmit Card Receiver card CR-14, 5 disc complete
Mechanism (w laser below) 5 Disc (Traverse) Laser RD-DDtx005-V
III Error Codes (not in the Service Manual):

Note 5 disc mech 1 disc mech
P/N N2QAyb 000 359 N2QAyb 000 360 L6FAJCCH 0007 C1bA 00000 487 Repx 0678c Repx 0679b RD-DDC027-S
Changer Error appears when a button is pressed

and the mechanism is not responding. Go to the mechanism troubleshooting of this book to determine if it is mechanical.
Sum Error Incorrect communications with DVD

IC5000,5100,5200, Must Pair / match* after replacement. See the wireless sect of this book. With 2 rear ribbon cables & laser
board micro. Transport is dead, DVD can not be selected. Replace 50 pin ribbon cable or DVD bd.
F897 Play the recovery disc and reset the unit. (see the Reset procedure below). IV Reset after DVD Board replacement:
1. After replacing the DVD board Play the recovery disc (p/n = RFKZD 03r005) containing firmware + update. Select yes or no for update (which may be the old one).
DLS6,
1 Disc Mech
N/A RD-DDtx001-V REEX0958 K5H1022A0011 DoGb470ja008
SA-PT464 SA-PT464 CHGR ERROR

No VP, Filament No + 9V, + 5V
1 Disc (Traverse) Laser only
1. Reset
1. 2. 3. 4. 5. Select DVD mode & wait for 1 No Disc display. Press >10 (remote) and (panel). = Stop. Until the display = INIT. While still pressing STOP , also press the remote OK button until the word RESET appears. Power off the unit and unplug for 1 min.
mech front ribbon (11 pin) FP2901 (No display) FP2902/R2902 (no display)
II Surround Sound Speaker tests

Aux and CD sources do not use the rear speakers. To get rear speakers to work for testing, turn on MULTI-CH surround sound using the remote: 1. Repeatedly press the remotes SURROUND button until MULTI-CH appears on the units display. The rear speaker channels will have the same sound as the front but in monaural. N2QAyb 000 359 for SA-PT770
V No Display and / or Shutdown

1. Check under the SMPS board fuses. 2. Use Power Supply (P19) and Protection (P24) diagrams to test fuses from the top of the board and to find failure causes (loads) by disconnecting CN2016/pins 8, then 9 to ID the short.
Slide # 4
Hints Troubleshooting by connector removal

Suspect a board or mech causing micro lockup? Unplug the connector listed and if the symptoms on your unit now match the ones listed below from the good unit, the disconnected device or its ribbon cable is bad in your unit. Previous Layout diagram shows connectors. Disc Mech Disconnected
Unplug CN2011 11pin ribbon
DVD Bd. Disconnected

Unplug CN2001 50pin DVD ribbon
D Amp Bd Disconnected
Unplug CN5050 17 pin ribbon
Works
Buttons up/dwn OK Display Hello Please Wait Goodbye 0-50 volume Audio: Last input only H.Phones OK Misc: Remote = OK Fan = OK
No response
Mech: Dead Buttons: No selector (stuck) No smart setup Display: CHGR ERR CHANGE (blinks) Then Dark Audio: OK except disc Misc:
Works
Display: Hello Change Close Audio: Last input only. H.Phones OK
No response
Mech: Dead Buttons: No Open / Close No 1-5 Disc No Selector Display: CHGR ERR Audio: OK except disc
Works
Buttons: OK Display: OK 0-50 volume Audio: H.Phones OK Rear wireless Misc: Remote = OK Fan = OK
No response
No front wired speakers L, R, C, S
Almost everything
IPOD Disconnected
Front Panel Disconnected

Works
Almost Everything
No response
No IPOD power or requignition try
Works
Nothing
No response
Set is dead
Unplug CN2007 after power on
Works
Almost Everything TV Display OK IPOD
No response
No Front panel buttons nor remote No volume control No Display No headphones
Slide # 5
Access - SA-PT770 Home Theater Main Unit
mech IPOD
Mic
panel
CR-14 Mech cover removed
SA-PT770 Arial View transport cover removed
Access Slide # 6
Access - Model SA-PT770 Layout Diagram

Notes
Use connectors as test points to troubleshoot from the top of the unit. Only the Connectors last pin is shown. The other end is pin 1. All diagnostics / testing is done from the top of the unit using later stategies. Model SA-PT770 does not use a Surround Output IC5400.
F76 error code - check for

missing voltages at H2901
F61 error code - 0.6vdc at

C5133 means an output IC is bad. 0V = OK. If the unit stays on after jumper W5002 is cut, the problem is in the fan circuits on the D Amp board.
No Display check FP2901 &

FP2902 fuses on the SMPS board.
Fuses are at the board bottom. Use the SMPS circuit diagram (page 25) and this layout to check voltages before & after fuses from the top using the W5ooo jumpers shown at left.
Access Slide # 7
Contents
Hints
Protection
page
page
4 5 6 7 9 11 13 14 19 20 20

Access
22 23 24 25 26 28 29 31 33 34 35 38 38
Audio Problems
Mechanism
(lost? Use this)
Wireless Problems

Slide # 8
Mech Troubleshooting. Is it the Mech or the Circuitry?

Mech Jammed? Replacing the mech is the fastest way to find out if the mech is bad. However if the circuitry is bad, the
new mech will be damaged. Within 14 mins, you can check the circuitry by following this procedure.
Troubleshooting Concept - Unplug the cable between the mech & main board. Measure the main board voltages. The board is mostly good if the voltages are OK. Reconnect the cable and re-measure. The mech is bad if the voltages do not agree with the chart. If the voltages do agree with the chart, the micro (main board) is bad. The procedure begins at right. The chart is on the next page. 3. Open tray door and look in. Which tray is recessed?
rear
Procedure:
1. Unplug the ribbon cable from socket CN2011. 2. Measure the voltage at each of the CN2011 socket pins. The voltages should be identical to the ones listed on the next page. 3. Open the front panel door. Note which tray is further inside the unit at the laser assembly (see left). 4. Continue next page.
Tray 1 loaded in the laser assembly
Tray 1 position (Default)
SA-PT760 Front view door down
Slide # 9
Mech Troubleshooting. Is it the Mech or the Circuitry?

When the mechanism does not work correctly, is the problem mechanical? Is it a sensor under the mech? Is it on the main board by the microprocessor?
Isolation Procedure: 1. Unplug the ribbon cable at CN2011. Measure the CN2011 connector voltages. 2. Are your actual voltages same as in column B?. DIFF - the CN6001 cable or main board is at fault. Check main board, pull up resistors and for cracks.
SAME Same voltages means the problem is in the mechanism or its ribbon cable. Continue.
3. Note the position of the trays in the mechanism. Reconnect CN2011. 4. Mech repair - Are your actual voltages same as in columns C, D, or E? Choose the column
that matches tray position or Order a mech (p/n = RD-ddc 027-S). DIFF the sensors that corresponds to the incorrect voltage is bad. (column F). Replace the entire assembly or the corresponding sensor. SAME a mechanism sensors are good and the mech is out of alignment.
A CN2011/ pin 1 2 3 4 5 6 7 8 9
11
10 11
CN2011 Connector Voltage B C D E F No CN2011 Tray Trays All trays CN2011/pin cable 1 in 2-5 in out corresponds to: 8.2V 7.5V 7.5Vdc 7.5Vdc Motor driver Vcc gnd 5Vdc 5Vdc 5Vdc 5Vdc Q4 Mode sensor gnd 5Vdc 0Vdc 5Vdc 0Vdc SW3 Top sw 5Vdc 0Vdc 0Vdc 0Vdc Q1 UD (lever sensor) 0Vdc 0Vdc 0Vdc 0Vdc Motor fwd 0Vdc 0Vdc 0Vdc 0Vdc Motor rev 5Vdc 0Vdc 0Vdc 0Vdc Q2 close (gear sens) 5Vdc 0Vdc 0Vdc 5Vdc Q3 home (gear sens) 5Vdc 0Vdc 0Vdc 0Vdc Q5 open (lever sens)
G Changes during No change Elevator dwn
Trays stocked
Tray moves back / forth H at tray out
Slide # 10
Contents
Hints
Protection
page
page
4 5 6 7 9 11 13 14 19 20 20

Access
22 23 24 25 26 28 29 31 33 34 35 38 38
Audio Problems
Mechanism
(lost? Use this)
Wireless Problems

Slide # 11
Mechanism Access for Alignment

Cover removal
1 1 The mech must be lifted out to remove the cover or you will rip the 2 rear ribbon cables.
1. Remove 2 rear screws holding down the Mech. 2. Slide the mech out and unplug the 3 ribbon cables. 3. Push down on the 2 plastic catches and slide the top plastic cover rearwards to unlock. 4. Lift up the top plastic cover about for clearance and slide out toward the front to unhook the 2 tray stop arms. Slide the rear ribbon cables off the cover. 5. Bracket - Remove the spindle magnet plate by pulling in on the 2 plastic catches, then lift the plate up and out.
up out
4. Slide cover off
Cover removal
Spindle magnet plate removal Slide # 12
5 Disc Mechanism - Concept & Transfer Alignment 1/4

Operational Concept: There are 2 motors and 8 sensors in the CR-14 mech. I. Motor 1 - The traverse motor moves:
Laser back & forth Clamps disc Pulls trays into the laser assembly Tray 1
laser Traverse motor Ribbon cables
Mech:
Top view
p/n = RD-ddc 027-S
II.
Motor 2 - The stocker motor moves:

Tray(s) between the middle stocker area (fig 2) and out of the assembly (for disc insertion) Traverse / laser platform up/dwn,
Stock motor
Figure 1 Motors
III. Sensors A tray from the stock area must be transferred to the laser area for playback.
1) Tray transfer is made after the traverse assembly elevators to the desired tray level. The following occurs in the rear traverse assembly: 2) The traverse motor uses arms to pull the tray into gear #331. [Pictures in the fourth slide 4/4.] 3) SW4 opens (fp 8251) to tell the micro the tray is in. 4) The traverse motor continues to turn, bringing the tray in, then clamps the disc 5) SW5 opens (fp 8251) at clamp end and sled moves a little away from home. 6) The sled moves the laser to the approx TOC disc area & stops. The laser comes on, lens focus searches and if a disc is found, spins it. 7) SW4 and SW5 are both inside the Traverse assembly.
rear
laser
Trays 2-5
Stock area
side view
Figure 2 Default position
Traverse (laser) assembly:

p/n = RD-DDtx002-V
Slide # 13
5 Disc Mechanism - Assembly Transfer Alignment Trays Out
2/4
Preparing the Traverse unit for docking: 1. Trays Out (laser down) 2. Rotate the black gears so the white slider and laser are forward, as shown.
Next page is a close up picture.
Rear
Figure 3
Slide # 14
5 Disc Mechanism Assembly Transfer Alignment Trays Out 3/4

# 331 gear Preparing
the Traverse unit for docking:
# 331 gear
3. Slide the top #336 sub slide plate inside the cutout to the left, or as far as it will go without force (left is pictured down). (Final position shown.) 4. This permits the other end of the #336 slide plate to engage gear #331. 5. Rotate the #331 gear (cw) so the plastic arm of the sub plate points past the triangle cutout, all the way left (shown). This is the elevator free position. 6. The rear Traverse portion of the mech is ready for docking with the front tray assembly. 7. Optional - At the middle tray area (bottom picture), you may manually rotate the stocking motor gear so the black gear hole lines up here. It will pwr to this position anyway.
8. Plug in the mechs 3 ribbon cables and test or manually test on the next page.
cutout
rear left
front
Slide # 15
5 Disc Mechanism Assembly Transfer Alignment Tray In 4/4

Laser area Gear #331 Stock area
Fig 6 Traverse motor moves #333 lever to pull tray 1 in.
rear
Lever #333
Fig 7 - #333 lever slips under tray 1. Fig 5 Traverse assembly elevatored up to tray level. Note position of #333 tray load lever for elevator operation.
Manual Test You can rotate the black gear and watch lever 333 grab a tray and pull it into gear 331 as shown in the pictures starting above moving clockwise.
Fig 8 - #333 lever pulls tray 1 into gear #331 on the other side (not shown). Gear #331 grabs the tray teeth and pulls the tray into the laser assembly.
Slide # 16
Contents
Hints
Protection
page
page
4 5 6 7 9 11 13 14 19 20 20

Access
22 23 24 25 26 28 29 31 33 34 35 38 38
Audio Problems
Mechanism
(lost? Use this)
Wireless Problems

Slide # 17
Power On Sequence
Plug-in, Power ON Sequence When the last Input Selected was NOT DVD / CD Time 0 sec. Press Pwr 1 sec 2 sec 3 sec HELLO Last input used appears (IPOD/AM/FM/Aux) Dark AC Relay click Fan Turns Panel Display Observation Black Gray Blue initial screen Duplicates panel display (IPOD = No connection) TV screen
Lost?
Use this Power on Sequence to quickly check for a nonoperational Fan, relay, sled motor, laser, focus search coil, and microprocessor sequence by observation.
Plug-in, Power ON Sequence When the last Input Selected was DVD / CD Time 0 sec. 1 sec 2 sec 12 sec HELLO 3 - - - - then 3 oooo Dark Panel Display Press Pwr AC Relay click Fan Turns Laser sleds to home, out and looks for disc 2 times. Observation TV screen Black Gray Blue initial screen Reading Dead Set? See the Power on section in this book, P19. Powers on but locks up? Try troubleshooting by connector removal earlier in Hints, P5. Shuts off after Relay clicks? Go to the protection section of this book, P21. Fan comes on but the laser doesnt move? Power supply, jammed mech, ribbon cable connections are suspect. Use the layout diagram to measure voltages. Then the Protection diagrams show the voltage sources, P21.
23 sec
3 No Disc
No disc found a) Tray 3 goes back to stock area. Laser elevators up to tray 1. Tray 1 loads and returns to stock. Laser elevators down to original tray (3). Laser looks for disc. Stop. b) Laser sleds to home, out and looks for disc 2 times. Disc found -
Smart Setup? Y/N
23 sec
3 Hrs:Mins (total CD time) 4 Play - DVD
Time or Movie
Slide # 18
Power Supply / Power ON
Dead Set?
I Replace the standby T5751 and / or the standby IC5799. II Relay does not click?
Standby supply or micro is not working. a) If Standby 5V is NOT at H2901/pin 13, problem is in the standby circuitry. Use floating ground and measure feedback voltage at IC5799/pin 2 to determine if before pin 2 or after. b) If Standby 5v is present at H2901/pin 13, monitor H2900/pin 6 while pressing the power on button. Pin 6 goes to 4Vdc? The problem is on the SMPS board. Pin 6 is 0Vdc? Main board is suspect.
III Relay clicks?

Main power supply is not working. a) If no secondary voltages are at CN5500/pins 1, 3, or 8, check IC5701 start voltage at C5726. No voltage? Check R5723-24, D5701, relay. At least 9V? IC5701, IC5801 are suspect. b) If secondary voltages at CN5500 are low, replace Q5863, IC5701 and IC5801. c) If the secondary voltages (CN5500) are normal, main power supply is working but the problem is an open 1A display fuse FP2901 at the back of the SMPS board.
IV No Display? Shuts Off? Check

FP2901, FP2902 on the SMPS board P24.
Slide # 19
Contents
Hints
Protection
page
page
4 5 6 7 9 11 13 14 19 20 20

Access
22 23 24 25 26 28 29 31 33 34 35 38 38
Audio Problems
Mechanism
(lost? Use this)
Wireless Problems

Slide # 20
Protection Concepts
Main Bd.
D Amp Bd. SMPS Bd.
Shutdown Causes F61 = 7 possible causes F76 = 7 possible causes No code = either of the above or 2 more causes * 10 min. Diagnostic method. Start - next page.
First find the bad board then find the bad part.
* Start by Measuring voltages at CN5500, then continue with the F61 procedure. See next page diagrams.
Protection Slide # 21
Protection - Repair to Board Level
- 6 mins
Find the bad board

* F61 error Procedure:
1. Unplug CN2009. (see layout diag.) 2. Turn the unit on. If the unit stays on (no code), the problem is in the D amp board. Continue if F61 exists. 3. Remove pin 5 from SMPS board connector CN2017 and plug CN2017 back in. (picture next slide) 4. Turn the unit on. If the unit stays on, the problem is in the SMPS board. Go to SMPS Bd. Repair. 5. If -30Vdc is missing at D Amp CN5500/pin 3 or the fan does not rotate at power on, the SMPS board is now suspect. 6. If the voltage and fan are both present, the Main board IC2001 or pull-up resistors are suspect. 7. Go to the next pages for repairs on the D Amp or SMPS board.
* F76 error Procedure:

1. Remove CN2017/pin 5 and plug CN2017 back in. No shutdown? Go to the SMPS board repair page. 2. Shuts down? Use the layout diagram to measure the voltages at H2901. a) Voltage(s) missing? Go to the SMPS board repair page. b) All voltages present? Main board defect. Use the left diagram to order the detection transistors / zener.
SA-PT770 Receiver
SMPS Board isolation - remove pin 5

2. CN2017 / pin 5 removed
Purpose: Remove the shutdown line from this SMPS board to Determine if the F61 error is caused by this SMPS board. The connector from a different model is shown.
1. CN2017 / pin 5 needs to be removed.
3. If the unit stays on, the problem is on the SMPS Bd.
Protection - SMPS Board Repair - 3 min diagnostics

If the unit stays on with CN2017 pin 5 removed, the problem is on the SMPS board. SMPS Board Repair Procedure:
1. With CN2017/pin 5 still removed, measure the voltages at H5801/end pins 1 and 8: a) Pin 1 or pin 8 is 0Vdc? Open foil path. Resolder. b) Pin 1 or pin 8 is higher than 13 or 22V (left top)? Refer to the Power On diagram in this book and troubleshoot or replace error correction IC5801, PC5702, Q5863. c) Pins 1 and 8 are normal at 13V and 22V? PS is OK. The problem is at the left sensing circuit. Order & replace zener D5841, and Q5841 on the SMPS board (shown left). If those zeners are OK (correct replacements), there is an open foil or crack in the board causing the problem. Look for a crack in this board.
Protection - D Amp Board Repair - 4 min diagnostics

If the unit stays on with CN2009 unplugged, the problem is on the D Amp board. D Amp Board Repair Procedure:
1. With CN2009 unplugged, what voltages are at the fan connector CN5501? (Do not unplug the fan.) a) 0V, 0.6V, 7V = Replace the fan. b) 0V, 0V. 0V = Q5640 open or foil open. c) 0V, 0V, 7V = Q5641 shorted. 2. While CN2009 is still unplugged (so the unit stays on), monitor the voltage at + C5133. a) 0.6Vdc? An Output IC defect Measure each speaker voltage between the + & - terminals. Terminals = 0Vdc = normal. Replace Q5101,2. Terminals = + 0.5Vdc or more? Replace the corresponding output IC. E.g. -1.1Vdc is at the Center speaker terminals so IC5200 is bad. b) 0Vdc? Normal voltage. Nothing wrong with the output stage. Proceed to step 3.
Board Layout
3. Cut W5002 jumper near the fan (locate using the layout diagram). Plug in CN2009 ribbon cable. Turn the unit on. a) Unit shuts down with an F61 error code? Order & replace Q5101 and Q5102. b) Unit does not shut down. Problem is in the fan circuitry on this D Amp board. Do step 1 above.
Contents
Hints
Protection
page
page
4 5 6 7 9 11 13 14 19 20 20

Access
22 23 24 25 26 28 29 31 33 34 35 38 38
Audio Problems
Mechanism
(lost? Use this)
Wireless Problems

Slide # 26
Sample Audio Problems Troubleshooting Methods

Refer to the Audio Path (next page) and earlier layout diagrams.
Audio Troubleshooting Isolation Methods 1. No Speaker Audio Causes (all inputs)

a) Pwr Supply loss check for + 30Vdc at CN5500/4, 8. (locate using the layout diagram) b) No Osc input check for 4.5Vp-p (375kHz) at pin 1 output IC5000-5400. Missing? Replace 5V Zener D5503, osc IC550 & IC5501. c) Muting check for normal (unmute) voltage. CN2009/pins 12 = 0V , 13 = 0V, 17 = 5V. d) Muting check for broken headphone jack Sw at CN2007/pin 5 [5V = hp in, 3.5V = hp out]
2. Missing 1 or more channels (remote is needed for rear speaker losses)

a) Spks check for normal 5Vdc at each output IC5000-5400/pin 23 (last pin). [Mute = vol @ 0, HP jack.] b) Spks check for 4.5Vp-p (375kHz) at each output IC5000-5400/pin 1. c) Rear - Use the Audio Process diagram lower left instructions to select Multi-Ch music for rear audio. Then look for audio at CN2003 (scope). At the rear receiver, change switch to middle SURR position.
3. Hum - Unplug CN2009 and power the unit on.

a) Hum still present? Damp board problem. The boards gnd should not touch the chassis. b) Hum gone? SMPS or Main board problem. (Main transformer T5701 if lightning damage)
4. Mute Causes
a) Volume set to 0 mutes all audio outputs (front, rear, and headphones). b) Headphone insertion instructs the micro to mute the front & rear spk output. (Check HP sw - use voltage at CN2007/pin 5) c) Check the mute voltages at CN2009/pins 17(5V = unmute), pin 13 (0V = unmute), pin 12 (0V = unmute). d) Unplug the tuner (from the main board) to see if a shorted tuner is killing data communications or clock lines. Unit works without the tuner module but no AM/FM is displayed when the selector button is pressed. e) DVD board no communications or its 50 pin cable is defective / damaged.
5. Low volume
Check for Normal signal levels leaving the main board using the audio path diagram (next). Testing - set volume at maximum (50) without speakers connected. Use any signal source and a scope to monitor.
Audio Slide # 27
Audio Path
Audio Slide # 28
Contents
Hints
Protection
page
page
4 5 6 7 9 11 13 14 19 20 20

Access
22 23 24 25 26 28 29 31 33 34 35 38 38
Audio Problems
Mechanism
(lost? Use this)
Wireless Problems

Slide # 29
5.1 Channel Wireless

5.1 channel transmitter Problem: If the Surround Switch is incorrectly set left OR right, only 1 rear speaker will work.
Wireless Receiver
Set to middle SURR position.
Wireless Slide # 30
7.1 Channel Wireless Rear Setup

Rear Speakers dont work?
Check that the SURR switch at the back of the rear wireless receiver matches the 5.1 or 7.1 setup. If the Surround Switch is incorrectly set, either 1 rear speaker will not work or be louder.
7.1 Ch
w 4 rear spks
7.1 Ch
w 4 rear spks
Side speaker
Back speakers
Only 5.1 Ch
with 2 Rear Spks ?
Left Side Sw Setting Middle Sw Setting
Right Side Sw Setting
Wireless Slide # 31
Model SA-PT770
Wireless Problem Troubleshooting Plan
Wireless rear receiver does not work Main unit W1 display icon blinks (abnormal) at power on.
1. RF connection has not been made - Go to the next slide to pair (match) the receiver to the transmitter. Steps 1-5 are for pairing. Step 6 is to get audio to the rear for final tests. 2. Receiver Defect - Advance 3 slides to troubleshoot the receiver. Make sure there is standby voltage input the receiver and the pair button is working (pin 9 grounds when the button is pressed. 3. Transmitter Defect - Advance 2 slides to prove the transmitter card Sw +5V voltage is input (main board CN802/pin 11) and verify data communications is present (CN802/pins 14-16) when the volume control is rotated.
Wireless rear receiver does not work Main unit W1 display icon does NOT blink (normal = solid).
1. 2. 3. 4. 5. 6. 7. 8. The RF connection is OK but Audio loss or mute is the problem. Hint - Replace the transmitter card if warm/hot
(damaged when plugged in while the unit was powered on).
Check for board cracks. Output IC5200 should be warm. Its mute (end) pin 23 should be 5V. Turn on rear sound Press SURROUND button on the remote until MULTI-CH mode appears in the main units display. This makes the rear surround speaker sound the same as main L & R. Input an audio source (play some music). Disconnect the speakers and turn the volume control to max. (until level number 50 is displayed). Check for audio from the receiver card CN1000/pins 2 & 4. See signal levels at receiver repair. No audio present at CN1000 (receiver)? Troubleshoot the transmitter. Check for audio at the transmitter CN2003/pins 2 &
4 (advance 2 slides).
If the power LED blinks alternately red & green at power on, replace the internal IC5200 output IC.
Wireless rear receiver does not work rear unit power LED blinks alternately red and green.
Replace the power output IC5200 and check for cracks on the board.
Wireless Slide # 32
Wireless Problems - Pairing / Matching Trans & Receiver

Transmitter - Receiver Matching / Pairing
Procedure: 1. Turn the unit On with a transmitter card plugged in. W1 will blink
on the main unit with a transmitter card plugged in (see below). Icons blink because the T + R are not paired (communicating).
1. Transmitter card inserted

W1 appears but blinks (not paired)
2. Bring the wireless receiver nearby and plug it in. Press power on so the steady red light appears. 3. At the main unit, press the front panels FAST FWD button and the remotes 3 button at the same time (aim remote at the unit). 4. The letter P will appear on the main units display for 1 minute. Front panel display
blinking W1
AM 1010
W1 blinking
SABT770 Remote = N2Qakb000359
5. ID Set button
5. While the P is present on the panel, at the back of the receiver unit, press the ID Set button. The W1 will stop blinking and the receivers red light changes to GREEN, indicating the transmitter and receiver have paired. Next check for rear audio.
ID Set
6. Rear Audio Test

Press Surround button repeadly until the display shows Multi-Ch. The rear speaker sound will be the same as the front.
Testing the Rear speakers:

6. Turn the main unit on. Aim the OEM remote (p/n = N2Qakb000359) at the main unit., and press the remotes SURROUND button repeatedly until MULTI-CH appears in the display. The rear speakers will have the same sound as the front but be monaural.
Wireless Slide # 33
Wireless - Troubleshooting Information - Transmitter part

Use this diagram to: Prove that the T card is recognized (CN2003/pin 11). Power is getting to the T card (CN2003/pin 7). Audio is getting to the T card (CN2003/pins 2 & 4).
When the T card is inserted, (CN2003/pin 11 = gnd), the W1 icon blinks until paired with the receiver.
W1
Front panel display
Notes:
1. Measure the voltages at the CN2003 (main board) with the Transmitter card / Bd. plugged in. 2. Channel 3 audio is present with a surround sound DVD source or if the MULTI-CH Mode is turned ON with the remotes SURROUND button. 3. S Data & SClk are only present when the T card is inserted and when there is a volume control adjustment (panel or remote).
Wireless Slide # 34
Wireless - Troubleshooting Information - Receiver

Use this as a Checklist to locate the problem:
Use this diagram to prove the: Receiver card is getting Stby power (CN1000/pin 5). Receiver card is outputting Audio (CN1000/ pin 2, 4). Receiver card is not muting the audio (CN1000/pin 10).
On Sequence:
1. Press Power On the receiver. 2. Red * power LED turns on (proves the internal receiver Bd. gets standby 5Vdc @CN1003/pin 3). 3. Internally the output IC5200 is kept off (IC5200/pin 23 = 0Vdc = IC OFF). 4. Press Power On the main unit so there is transmitted RF signal. W1 appears blinking in the main units display (proving the trans card is in.). 5. RF is transmitted and the receiver responds with periodic replies. 6. RF Link - Proof the RF match/link is made: a) Main unit - W1 stops blinking. b) Receiver Bd - the power LED changes from RED to GREEN. 7. Receiver Operation - At RF link the Output IC5200/pin 23 receives 2.5Vdc to pwr ON but muted. At power on, its internal oscillator comes on (IC5200/pin 1 drops from -29Vdc to -25Vdc. 615kHz, 0.6Vp-p burst signal appears). 8. S Music - If S Music is turned on, the rear audio is unmuted at the transmitter and at the receiver (IC5200/pin 23 = 5Vdc). Activate S music in previous Testing the rear speakers procedure.
* If the power LED blinks alternately red and green, the audio output IC5200 is bad or one of the + 30Vdc supply voltages to it is missing. rear
rotated
Transmitter card REPX 678C Receiver card - REPX 0679B
Wireless Slide # 35
Contents
Hints
Protection
page
page
4 5 6 7 9 11 13 14 19 20 20

Access
22 23 24 25 26 28 29 31 33 34 35 38 38
Audio Problems
Mechanism
(lost? Use this)
Wireless Problems

Slide # 36
IPOD Audio / Video Connection

Not all IPODs will play music or display video even though it docks. The list is below.
Note: To display video with newer IPODs, you must turn on and enable the video feature from the IPOD menu before docking the IPOD to the Panasonic Home Theater.
(from the SA-PT770 owners manual)
IPOD Video Display Procedure:

1. Repeatedly press the Selector button (remote or panel buttons) to select IPOD. 2. Connect the TV to the rear video output jack. No IPOD connected should be displayed on the TV screen. 3. Turn the IPOD on, enable video slideshow from its menu and play a video image. 4. Dock (plug) the IPOD into the Panasonic receiver. If it is the acceptable model (partial list at the right), the No Ipod display will be replaced by a music menu. If this does not automatically appear, press the remotes SETUP button. 5. The Panasonic remote Up/Dwn buttons permit you to navigate through the IPOD menu. The OK and RETURN buttons permits you to select the next or previous IPOD menu page.
IPOD Power
1. Once an IPOD is docked, the IPOD grounds CN6003/pin 4. 2. Micro IC2001 receives this ground and switches IC6602 on to deliver 5Vdc from CN6003/pin 8 to charge the IPOD.
IPOD Audio and Video

1. IPOD models listed above output UART communications when docked. 2. Micro IC2001 replies so the IPOD can unmute the audio and video ports. Some IPOD security variations require you to enable the IPOD video first before docking.
Slide # 37
Contents
Hints
Protection
page
page
4 5 6 7 9 11 13 14 19 20 20

Access
22 23 24 25 26 28 29 31 33 34 35 38 38
Audio Problems
Mechanism
(lost? Use this)
Wireless Problems

Slide # 38

PT 770 Repair Course

Загружено:

Сведения о документе

Оригинальное название

Авторское право

Доступные форматы

Поделиться этим документом

Поделиться или встроить документ

Параметры публикации

Этот документ был вам полезен?

Это неприемлемый материал?

Авторское право:

Доступные форматы

PT 770 Repair Course

Загружено:

Авторское право:

Доступные форматы

Troubleshooting Guide

DVD Player / Audio Home Theater

Model SC- PT464

Model SC- PT770

Panasonic Service and Technology Company National Training

Concept Diagnose to a board (6 mins)

SMPS Bd. Repair D Amp Bd. Repair

Power On Sequence Power Supply

Dead Set No Power On Abnormal Voltages (too high or low)

IPOD Video Connections

III Error Codes (not in the Service Manual):

Changer Error appears when a button is pressed

Sum Error Incorrect communications with DVD

N/A RD-DDtx001-V REEX0958 K5H1022A0011 DoGb470ja008

SA-PT464 SA-PT464 CHGR ERROR

1 Disc (Traverse) Laser only

II Surround Sound Speaker tests

V No Display and / or Shutdown

Hints Troubleshooting by connector removal

DVD Bd. Disconnected

Front Panel Disconnected

Unplug CN2007 after power on

Access - SA-PT770 Home Theater Main Unit

CR-14 Mech cover removed

SA-PT770 Arial View transport cover removed

Access - Model SA-PT770 Layout Diagram

F76 error code - check for

F61 error code - 0.6vdc at

No Display check FP2901 &

Concept Diagnose to a board (6 mins)

SMPS Bd. Repair D Amp Bd. Repair

Power On Sequence Power Supply

Dead Set No Power On Abnormal Voltages (too high or low)

IPOD Video Connections

Mech Troubleshooting. Is it the Mech or the Circuitry?

Tray 1 loaded in the laser assembly

Tray 1 position (Default)

SA-PT760 Front view door down

Tray 2 loaded in the laser assembly

Tray 5 loaded in the laser assembly

Mech Troubleshooting. Is it the Mech or the Circuitry?

G Changes during No change Elevator dwn

Tray moves back / forth H at tray out

Concept Diagnose to a board (6 mins)

SMPS Bd. Repair D Amp Bd. Repair

Power On Sequence Power Supply

Dead Set No Power On Abnormal Voltages (too high or low)

IPOD Video Connections

Mechanism Access for Alignment

4. Slide cover off

Spindle magnet plate removal Slide # 12

5 Disc Mechanism - Concept & Transfer Alignment 1/4

p/n = RD-ddc 027-S

Motor 2 - The stocker motor moves:

Figure 2 Default position

Traverse (laser) assembly:

5 Disc Mechanism - Assembly Transfer Alignment Trays Out

5 Disc Mechanism Assembly Transfer Alignment Trays Out 3/4

the Traverse unit for docking:

5 Disc Mechanism Assembly Transfer Alignment Tray In 4/4

Fig 6 Traverse motor moves #333 lever to pull tray 1 in.

Concept Diagnose to a board (6 mins)

SMPS Bd. Repair D Amp Bd. Repair