EMMANUEL ARHIN QUAYSONP.O.BOX AN 17099, ACCRA NORTH, GHANAH/NUMBER : 142/B12, DANSOMAN, ACCRA-GHANATEL: 0544663232/0206416565 E-MAIL: arhinquayson@gmail.com/arhinquayson@yahoo.

com

PERSONAL INTRODUCTION: I am result oriented young man with excellent working experience in
areas such as, Customer Care, Human Relation, Office Administration, Business Administration, Accounting/Book-keeping, Microsoft word, Microsoft excel, Database management, Internet research and Security Operations, MY CAREER OBJECTIVE IS: to contribute significantly to the success story of any organisation who hires my services at any given time; whilst acquiring multiples of skills and in-depth knowledge of the Corporate World, which would equip me to be able to manage my own organisation in the near future.

WORK EXPERIENCE
1. G7 SECURITY SYSTEMS LTD. PERIOD OF EMPLOYMENT: TYPE OF EMPLOYMENT: JOB TITTLE/POSITION: JOB DESCRIPTION/RESPONSIBILITIES
a) To operate CCTV equipment from Vodafone Control Room. b) To monitor and ensure that every Security Guard is at post and alert at their security post across all Vodafone locations. c) To receive calls from the general public on issues relating to Vodafone services or other matters and to report such issues to authorities for immediate action. d) To receive calls from Vodafone customers/client and assist in providing solution to their complaints and problems. e) To monitor and allow access into some restricted Vodafone locations across the country. f) To print and issue out ID Cards and Car Pass for Vodafone Staff, Contractors, Visitors and other stakeholders who visit any Vodafone premises or locations. g) To prepare a daily comprehensive report on the state of security and submit the report to Vodafone Corporate Security Department by e-mail for management use. h) To occasionally conduct a walking patrol within the premises, in order to ensure that all restricted rooms and offices are well locked and all safety equipment properly kept. i) To supervise over all activities in the Control Room and prepare a weekly report on conduct and performance of Control Room Staff. j) To perform every other duties as and when they are assigned to me. JULY 2011 - SEPTEMBER 2013 CONTRACT Control Room Operator (VODAFONE GHANA)

2. ITEL GHANA LTD. PERIOD OF EMPLOYMENT: TYPE OF EMPLOYMENT:

OCTOBER 2007 - NOVEMBER 2010 CONTRACT

EMMANUEL ARHIN QUAYSONP.O.BOX AN 17099, ACCRA NORTH, GHANAH/NUMBER : 142/B12, DANSOMAN, ACCRA-GHANATEL: 0544663232/0206416565 E-MAIL: arhinquayson@gmail.com/arhinquayson@yahoo.com

JOB TITTLE/POSITION: JOB DESCRIPTION/RESPONSIBILITIES

a) b) c) d)

SALES SUPERVISOR

To market and sell all MTN products. To supervise overall sales activities within and outside the companys premises. To order for stock and keep records of every invoice and documents covering the stock. To design effective sales/promotional activities and strategically organize Sales Officers to carry out such activities. e) To take records of all sales activities at the end of the day and also collect all sales proceeds for banking the next day. f) To occasionally perform as the companys Cashier, receiving and making all cash payments. g) To prepare a weekly report in Microsoft Excel Sheet and submit the report by e-mail to the Retail Manager, for management use. h) To perform every other duties as and when assigned to me by the Retail Manager.

3. CENTRAL AUTO SERVICES PERIOD OF EMPLOYMENT: TYPE OF EMPLOYMENT: JOB TITTLE/POSITION: JOB DESCRIPTION/RESPONSIBILITIES

OCTOBER 2002 - JUNE 2007 CASHUAL ADMINISTRATIVE ASSISTANT

a) To welcome visitors (clients, customers, etc.) and take records of their visit. b) To schedule workshop activities, meeting appointments, etc, in order of importance and priority. c) To write and issue out receipt to customers after receiving payment for work done on customers vehicle. d) To take daily records of all cash received and payments made to individuals or organisations. e) To prepare a monthly Petty Cash Book and keep records of all petty cash movements. f) To respond to all telephone calls on customer related issues, whilst referring calls on other matters to the Managing Director. g) To ensure that the companys utility bills are paid on time to avoid any penalty charges. h) To keep the keys to the companys Store Room and also ensure that every item taken from the room is recorded in the Stores Book. i) j) To engage in Bank transactions on behalf of the company. To perform every other necessary administrative functions.

EMMANUEL ARHIN QUAYSONP.O.BOX AN 17099, ACCRA NORTH, GHANAH/NUMBER : 142/B12, DANSOMAN, ACCRA-GHANATEL: 0544663232/0206416565 E-MAIL: arhinquayson@gmail.com/arhinquayson@yahoo.com

EDUCATIONAL BACKGROUND 1. NAME OF SCHOOL:

PROGRAMME STUDIED: YEAR:
TAKORADI POLYTECHNIC DBS ACCOUNTING 2004 - 2006

2. NAME OF SCHOOL:
PROGRAMME STUDIED: YEAR:

TAKORADI SENIOR SECONDARY ACCOUNTING - SSSCE 2000 - 2002

KEY SKILLS/PERSONAL QUALITIES

AREAS OF COMPETENCY: Customer Service, Sales/Marketing, Cashiering , Accounting and Bookkeeping, Office Administration, Business Administration, Banking Procedures, Research, Report writing, Human Relation, Security Operations, Microsoft Programmes and the Internet.

PERSONAL QUALITIES: Intelligent, Creative, Analytical, Focused, Hardworking, Thoughtful,

Observant, Courteous, Proactive, Friendly and Social, Respectful, Ambitious, A good team player.

REFERENCE
1. Emmanuel Annan CORPORATE SECURITY MANAGER, VODAFONE GHANA. RETAIL MANAGER, ITEL GHANA LTD, ACCRA. ASSEMBLIES OF GOD CHURCH 0202001223

2. Mr Lesly Aggrey

0244332139

3. Pastor Isaac Mankrado

0541161823

HOBBY/INTEREST: Reading news papers, Attending seminars, Touring historical sites, Playing football, Swimming, Watching movies, Researching and internet browsing.

EMMANUEL ARHIN QUAYSONP.O.BOX AN 17099, ACCRA NORTH, GHANAH/NUMBER : 142/B12, DANSOMAN, ACCRA-GHANATEL: 0544663232/0206416565 E-MAIL: arhinquayson@gmail.com/arhinquayson@yahoo.com