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Course Syllabus

BSHS302

Course Syllabus
BSHS302INTRODUCTION TO HUMAN
SERVICESCourse Start Date: 3/16/2010Course End
Date: 4/19/2010
Please print a copy of this syllabus for handy reference.
Whenever there is a question about what assignments are due, please remember this syllabus is
considered the ruling document.

Copyright
Copyright 2009 by University of Phoenix. All rights reserved.
University of Phoenix is a registered trademark of Apollo Group, Inc. in the United States and/or other countries.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation in the United States and/or other countries.
All other company and product names are trademarks or registered trademarks of their respective companies. Use of these marks is not
intended to imply endorsement, sponsorship, or affiliation.
Edited in accordance with University of Phoenix editorial standards and practices.

Facilitator Information
Shelley Kerr, LCSWsnkerr@email.phoenix.edu (University of
Phoenix)rosetygress@yahoo.com (Personal)706-814-7568 (EST)
Facilitator AvailabilityI am online from 9 p.m.-11 p.m. Eastern Time on most week days and on and off
all day on Saturdays, but I attempt to reserve Sunday for my family. If these times are not convenient for
you, please let me know. I will be happy to accommodate your schedule, if possible. I provide you with
these times to make it easier to communicate with me, and not to limit our contact. I want you to know
that, should you need to contact me outside these time frames, you should not hesitate to do so. For
emergencies, when you are not able to gain access to messages on the Online Learning System (OLS),
please send a message to my personal email address. For emergencies, when you are not able to gain
access to messages on the Online Learning System (OLS), please send a message to my personal email
address. For emergencies, when you are not able to gain access to messages on the Online Learning
System (OLS), please send a message to my personal email address.
For emergencies, when you are not able to gain access to messages on the Online Learning System
(OLS), please send a message to my personal email address. In the event a third party needs to contact
me, please direct them to my contact information listed under "facilitator information." No third party
should use your login credentials to gain access to the classroom.

Where to Go to Class
Main: This is the main forum for the class and is where discussion is conducted. It has read-and-write
access for everyone.
Chat-Room: This is a read-and-write access forum. It is designed as a place to discuss issues not related
to the course content. This is the forum to which we will send our bios.

Course-Materials: This is a read-only forum, which means you can read messages here but cannot send
any. This is where I will post the course syllabus and materials.
Learning-Team-A, B, C, D, E and F: These six Learning Team forums will be used as workrooms for
the learning teams. You will be assigned to one of these learning teams.
Individual Forum: You will see one forum with your name on it. This is a private forum, shared only by
you and me, the facilitator. Your classmates will not have access to this forum. This is where you will post
your individual assignments, and where I will post your feedback. You can also ask questions here.
However, if you have general questions about instructions of assignments, please post those in the Main
forum, since other students may benefit by that exchange as well.

Policies
For class policies, please see the Policies link on the left side of the Materials page for the course on
eCampus. Faculty and students/learners will be held responsible for understanding and adhering to all
policies contained within that link. University policies are subject to change so please be sure to read
them at the beginning of each class as it may have changed since your last class. Policies may be slightly
different depending on the modality in which you attend class. If you have recently changed modalities it
is important you read the policies governing your current class modality.

Late Assignments
Late assignments receive a 10% deduction for each day they are late if assignments are not posted by 11:59 p.m.
M.S.T. on the day they are due. Assignments more than 5 days late will not be accepted. Technological issues are
not considered valid grounds for late assignment submission. In the event of a University of Phoenix server outage,
students should submit assignments through email to the instructor and post to the individual forum when systems
are restored. Unless an Incomplete grade has been granted, learner assignments submitted after the last day of class
will not be accepted.

Learning Teams
University of Phoenix students are expected to work effectively in diverse groups and teams to achieve
tasks. They must collaborate and function well in team settings as both leaders and followers. They
should respect human diversity and behave in a tolerant manner toward colleagues and peers. If you
experience difficulties working with your team, you are expected to resolve them within the team if
possible. However, please feel free to contact me for guidance if you have concerns in this area. Because
Learning Team projects are outcome-based, all members of your Learning Team will generally earn the
same grade for Learning Team projects. However, I reserve the right to report different grades for
different Learning Team members if I see a substantial imbalance in individual contribution. Learning
Teams should provide a brief summary of any communication held outside the forum. Therefore, if you
hold conference calls, work in a real-time chat room, or get together outside the OLS (Online Learning
System) environment in another way, please post a log, transcript, or summary in the Learning Team
forum. Further, do not use any of these supplementary communication tools unless everyone on your
Learning Team agrees to the method and to the schedule. If you have any questions, please contact me.
Several of the assignments in this class will be completed in Learning Teams of three to six students. I
will set up these teams by day 4 of Week 1. If you have any requests for teammates, please let me know
by Wednesday of the first week via your Individual Forum. Learning Team Charters are required and Peer
Evaluation forms can be submitted for extra credit. Please see the instructions in the weekly sections for
more information. All Learning Team assignments must be submitted to the Main forum, except for the
Charter which must be submitted to your individual forum.
It is expected that you will actively participate with your learning team and contribute to the team
discussions by a) contributing original work that is accepted and used by the team with proof of originality
b) participating in the project from assignment organizing through meaningful final review of the team

project for submission, and c) ensuring to your team that your contributions are your original work and
properly quoted, cited, and referenced.

Technical Support
Technical Support is available 24 hours a day, 365 days a year. Call 1-877-832-4867, or use the e-mail
support form. Answers to the most common issues are found in the Knowledge Base by clicking Help, found
at the top of every student Web site.

Feedback
Each week, I will provide grades or scores and comments on assignments within 6 days of when they
were submitted. I will send feedback to your Individual forum. After I send feedback each week, I will
post a notification in the Main forum.

Grading Formula
Points

Grade

95+

90-94

A-

87-89

B+

84-86

80-83

B-

77-79

C+

74-76

70-73

C-

67-69

D+

64-66

60-63

D-

<59

Course Description
See eCampus.

Course Topics & Objectives


See eCampus.

Course Materials
See eCampus. urse

Assignments

Point Values for Course Assignments


ASSIGNMENTS

Points

Individual (68%)
What is Human Services (Week 1)

History of Minority Populations in the Child Welfare


System (Week 2)

10

Vulnerable Populations (Week 3)

10

Human Service Agency Interview (Week 4)

10

Participation (3 points per week)

15

Discussion Questions (3 points per week)

15

Learning Team (32%)


Learning Team Charter (Week 1)

Social and Clinical Issues with the Elderly Population


(Week 3)

10

Global Macro Practice in Human Services (Week 5)

20

Total

100

ASSIGNMENTS
Week 1 Assignments
Learning Objectives
See Week 1 objectives listed on http://ecampus.phoenix.edu.

Required Reading

Read Chapters 1-3 and 15 in the text, Introduction to Human Services: Through the Eyes
of Practice Settings.

Review the Web site of the National Organization of Human Services.


Read Team Basics in the Learning Team Toolkit
Read the Week One Electronic Reserve Readings
Review The Center for Writing Excellence, including the APA Sample Paper, to assist with
assignments.

Assignments
Day 1: Check-in at the Main Forum and your Individual Forums at the Check-in Threads.
Post a short Biography about yourself in the Chatroom Forum
Day 3: Discussion Question 1 Response Respond in 200-300 words to the Discussion Question
thread posted by your instructor in the Main Forum. Continue the discussion by replying to your
classmates' posts. (Your answer to the DQ does not count towards participation, so you will still need to
post 2 substantive posts that day to earn participation points for that day.)
Day 5: Discussion Question 2 Response - Respond in 200-300 words to the Discussion Question
thread posted by your instructor in the Main Forum.
Day 6: Individual Assignment: What is Human Services Paper

Write a 950-1250 word paper exploring the nature and purpose of human services
practice, including the following:
o
o
o
o

The goal of human services


The history of human services
Common techniques, skills, and intervention strategies
Ethical considerations

Must provide at least 1 reference from 1 of the 3 Major Databases from the University Library
(EBSCOHost, Gale, ProQuest). Provide a copy of the article attached with your assignment
submission.
Provide a copy of the WritePoint document, a copy of the Plagiarism Checker document and
the final document with all necessary changes made. (WritePoint and Plagiarism Checker
are in the Center for Writing) there should be 4 attachments in total.
Properly cite your references/resources in APA format. Use the Citation Generator at the
Center for Writing Excellence for help. Remember, this means you will have a reference
page as well.
Make sure to have a title page and follow APA format for the entire paper. Review the
sample APA paper at the center for Writing Excellence for help.

Day 7: Learning Team Assignment: Learning Team Charter


Prepare the Learning Team Charter (found in the Learning Team Toolkit):

Clearly identify each team members personal Learning Style and note how this style will
benefit the team.
Clearly identify communication strategies for team assignments.

Address how to identify Plagiarism risks in a team paper (use of Plagiarism Checker, sharing
of resources)
After your team has compiled everyone's information and input into the team Charter each
team member must post a copy to their individual forum in order to receive credit.

Each team member completes and submits (to their Individual Forum) the Avoiding
Plagiarism Mastery Test. You can do this by copying and pasting the final results in a post, or
you can have it e-mailed to the faculty's e-mail account and your own.
All Week: Participation Remember to participate in the class discussion in the Main
Forum DQ threads with at least 2 substantive posts on 4 out of 7 days during the week.
You do this by replying to your classmates' responses to the DQ. Look at the instructions
for substantive posting in the Week 1 Announcements thread. (Your answer to the DQ
does not count towards your participation. DQ responses are a separate grade.)

Weekly Reminders
Discussion Questions
Discussion question responses will not count towards the class participation requirement and will be
evaluated separately.
Only posts in the Main classroom forum will count towards your class participation score.

Summary of Week 1 Deliverables


Assignment

Individual or Learning
Team

Location

Due

Check-in at the Main


Forum Check-in Thread

Individual

Main Forum

Day 1 Tuesday

Check-in at your
Individual Forum in the
Check-in Thread

Individual

Individual

Day 1

Post your Biography

Individual

Chatroom

Day 1

Discussion Question 1

Individual

Main Forum

Day 3 Thursday

Discussion Question 2

Individual

Main Forum

Day 5 Saturday

What is Human Services


Paper

Individual

Individual Forum

Day 6 Sunday

Learning Team Charter

Learning Team

Complete in

Day 7 Monday

Learning Team
forum, post in your
Individual Forum
Plagiarism Mastery Test Individual

Complete at the Center Day 7


for Writing excellence
and post your results
in your individual
forum.

Week 2 Assignments
Learning Objectives
See Week 2 objectives listed on http://ecampus.phoenix.edu.

Required Reading

Read Chapters 4 and 5 in the text, Introduction to Human Services: Through the Eyes of
Practice Settings.

Read this weeks Electronic Reserve Readings..

Assignments
Day 2: Discussion Question 1 Response - Respond in 200-300 words to the Discussion Question
thread posted by your instructor in the Main Forum.

Day 4: Discussion Question 2 Response - Respond in 200-300 words to the Discussion Question
thread posted by your instructor in the Main Forum.

Day 6: Individual Assignment: History of Minority Populations in the Child Welfare System Article
Reviews

You will be using the academic databases in the UOP library to find three journal articles
that depict current issues affecting the United States child welfare system. You will then
summarize each article in an annotated bibliography.
o Go to the UOP library and locate the three academic databases under Academic
Databases Major: EBSCOhost, Gale PowerSearch, and ProQuest. You will be searching
for peer-reviewed articles and studies on each academic database. YOU MUST HAVE
ONE ARTICLE FROM EACH DATABASE
EBSCOhost
1.
2.

Go to EBSCOhost
Click on Advanced. Then check Full-text and Peer-reviewed

3.
4.

Search on the following keywords: Child Welfare and any minority population (i.e.,
African American, Native American, Latino, etc.
Select one article to review

Gale PowerSearch
1.
2.
3.
4.
5.

Go to Gale PowerSearch
Click on Advanced Search
Check: to documents with full text and to peer-reviewed publications
Search on the following keywords: Child Welfare and Drug Abuse (feel free to
play around a little with different keywords, such as methamphetamines, etc.).
Select one article to review

ProQuest
1.
2.
3.
4.
5.
6.

Go to ProQuest
Click on the Advanced tab
Check Full Text and Scholarly journals, including peer-reviewed
Search on the following keywords: Child Welfare and cultural competence
Click on more search options to explore ways to find articles of interest (optional)
Select one article to review

o Review your selected articles. Summarize each of these articles in an annotated


bibliography using your APA manual.
o Type each reference in APA format using your APA Manual as a guide. Each citation will
be followed by a summary of each article (not the abstract), exploring the key issues
noted in each article.

Your final assignment will include a title page in APA format, and your annotated
bibliography in this order:
o
o
o
o
o
o

Citation of article 1 in APA format


Summary of article (about one or two paragraphs)
Citation of article 2 in APA format
Summary of article (about one or two paragraphs)
Citation of article 3 in APA format
Summary of article (about one or two paragraphs)
Please note, that YOU MUST use the name of the database in your citation. YOU MUST
have one article from each of the databases listed above. Journal Article from an online
database references should be formatted like this:

Daniels, C. (2004, July 28). 50 best companies for minorities. Fortune, 149(13), 136-141.
Retrieved October 19, 2004, from ProQuest database.
That's:
Last Name, First Initial or Name. (Year, Month). Title. Name of journal, Volume(issue),
page numbers. Retrieved Date, from Name of Database.
All Week: Participation Remember to participate in the class discussion in the
Main Forum DQ threads with at least 2 substantive posts on 4 out of 7 days during
the week. You do this by replying to your classmates' responses to the the DQ.
Look at the instructions for substantive posting in the Week 1 Announcements
thread. (Your response to the DQ does not count towards your participation. DQ
responses are a separate grade.)

Weekly Reminders
Discussion Questions
Discussion question responses will not count towards the class participation requirement and will be
evaluated separately.
Only posts in the Main classroom forum will count towards your class participation score.

Summary of Week 2 Deliverables


Assignment

Individual or Learning
Team

Location

Due

Discussion Question 1

Individual

Main Forum

Day 2 Wednesday

Discussion Question 2

Individual

Main Forum

Day 4 Friday

Individual Forum

Day 6 Sunday

History of Minority
Individual
Populations in the Child
Welfare System

Week 3 Assignments
Learning Objectives
See Week 3 objectives listed on http://ecampus.phoenix.edu.

Required Reading and Assignments

Read Chapter 6 ,7, 8 and 13 in the text, Introduction to Human Services: Through the Eyes
of Practice Settings.

Read this weeks Electronic Reserve Readings.

Assignments
Day 2: Discussion Question 1 Response - Respond in 200-300 words to the Discussion Question
thread posted by your instructor in the Main Forum.

Day 4: Discussion Question 2 Response - Respond in 200-300 words to the Discussion Question
thread posted by your instructor in the Main Forum.

Day 5: Learning Team Assignment: Social and Clinical Issues in the Elderly Population

Prepare a PowerPoint presentation, 8-10 slides with speakers notes, exploring the social
and clinical issues facing the elderly population, along with common human service
intervention strategies. Focus on the Graying of America, ageism, housing, retirement,
grandparent parenting, mental health issues and so forth, as well as common practice
settings.

Properly cite your references/resources in APA format.


Day 7: Individual Assignment: Vulnerable Populations

Select one of the following vulnerable populations:


o chronically mentally ill
o homeless persons
o victims of violence (refugees, domestic or childhood abuse)
o immigrants
Write a 1250-1750 word paper explaining how critical thinking is used to identify the causes
of the problems or issues for this population. Focus on:
o the history of the population
o the nature of the social problems or issues experienced
o demographics and common clinical issues and intervention strategies
o a discussion of future interventions
o Show the proper use of at least two academic resources (not Wikipedia, dictionary.com,
yahoo, etc.), outside of the library.
Properly cite your references/resources in APA format.

All Week: Participation Remember to participate in the class discussion in the Main
Forum DQ threads with at least 2 substantive posts on 4 out of 7 days during the week.
You do this by replying to your classmates' responses to the the DQ. Look at the
instructions for substantive posting in the Week 1 Announcements thread. (Your response
to the DQ does not count towards your participation. DQ responses are a separate grade.)
Weekly Reminders
Discussion Questions
Discussion question responses will not count towards the class participation requirement and will be
evaluated separately.
Only posts in the Main classroom forum will count towards your class participation score.

Summary of Week 3 Deliverables


Assignment

Individual or Learning
Team

Location

Due

Discussion Question 1

Individual

Main Forum

Day 2 Wednesday

Discussion Question 2

Individual

Main Forum

Day 4 Friday

Social and Clinical


Issues with the Elderly
Population

Learning Team

Complete in
Day 5 Saturday
Learning Team
Forum, Post in Main
Forum

Vulnerable Populations

Individual

Individual Forum

Day 7 Monday

Week 4 Assignments
Learning Objectives
See Week 4 objectives listed on http://ecampus.phoenix.edu.

Required Reading

Read Chapters, 9, 11, and 12 in the text, Introduction to Human Services: Through the
Eyes of Practice Settings.

Read this weeks Electronic Reserve Readings.

Assignments
Day 2: Discussion Question 1 Response - Respond in 200-300 words to the Discussion Question
thread posted by your instructor in the Main Forum.

Day 4: Discussion Question 2 Response - Respond in 200-300 words to the Discussion


Question thread posted by your instructor in the Main Forum.
Day 6: Individual Assignment: Human Service Agency Interview
Perform an in-person, phone or online visit to a medical setting, hospice, or school where human
services are provided, and interview a human service provider about the nature of the practice
setting and interventions provided. Questions relate to the target population, the mission of the
agency, how and what services are provided, the most common clinical issues, and how services
are funded. In a memorandum:

Identify 3 communication approaches that you could take to complete this interview
(email, letter, appointment, online messenger..). Explain why you chose the one that
you used.
Tell who you interviewed, the agency they work for, and briefly what that agency
does (i.e. Is it a hospice, hospital, school, etc.)
List the interview questions asked (a minimum of 10, max 20) and summarize your
response from the interviewee after each question. (i.e. Question 1 then summarized
response of interviewee. Question 2 then summarized response of interviewee, etc.)

Reflect on whether or not this agency meets your career goals. Be insightful and
specific.
Provide/Make a visual aid (flyer, brief PowerPoint, memorandum) that highlights the
services provided by this agency.

Properly cite your references/resources in APA format. Please include in paper citation for the person
you interviewed. Also include a title page.

All Week: Participation Remember to participate in the class discussion in the Main
Forum DQ threads with at least 2 substantive posts on 4 out of 7 days during the week.
You do this by replying to your classmates' responses to the the DQ. Look at the
instructions for substantive posting in the Week 1 Announcements thread. (Your response
to the DQ does not count towards your participation. DQ responses are a separate grade.)
Weekly Reminders
Discussion Questions
Discussion question responses will not count towards the class participation requirement and will be
evaluated separately.
Only posts in the Main classroom forum will count towards your class participation score.

Summary of Week 4 Deliverables


Assignment

Individual or Learning
Team

Location

Due

Discussion Question 1

Individual

Main Forum

Day 2 Wednesday

Discussion Question 2

Individual

Main Forum

Day 4 Friday

Human Service Agency


Interview

Individual

Individual Forum

Day 6 Sunday

Week 5 Assignments
Learning Objectives
See Week 5 objectives listed on http://ecampus.phoenix.edu.

Required Reading

Read Chapters 14 in the text, Introduction to Human Services: Through the Eyes of
Practice Settings.

Read this weeks Electronic Reserve Readings.

Assignments

Day 2: Discussion Question 1 Response - Respond in 200-300 words to the Discussion


Question thread posted by your instructor in the Main Forum.
Day 4: Discussion Question 2 Response - Respond in 200-300 words to the Discussion
Question thread posted by your instructor in the Main Forum.
Day 6: Learning Team Assignment: Global Macro Practice in Human Services

In a 1450-1750 word paper, students will select a social issue or vulnerable population
affecting
the global community, and examine the nature of the population and social issues
confronting them, exploring the macro practice interventions. Topics can include HIV/AIDS,
refugees,
world hunger, child soldiers, genocide, human trafficking, child labor, or other
international human rights violations. Students can use information on advocacy and social
justice from the following human rights organizations:
1.
2.
3.
4.

Human Rights Watch (www.hrw.nro)


National Labor Committee (www.nicnet.org)
Amnesty International (www amnesty nra)
The United Nations (www un.orulriahts)

Properly cite your references/resources in APA format.


All Week: Participation Remember to participate in the class discussion in the Main Forum DQ
threads with at least 2 substantive posts on 4 out of 7 days during the week. You do this by replying to
your classmates' responses to the the DQ. Look at the instructions for substantive posting in the Week 1
Announcements thread. (Your response to the DQ does not count towards your participation. DQ
responses are a separate grade.)

Weekly Reminders
Final Week Requirements
Discussion question responses will be required during the final week of the course.
Only posts in the Main classroom forum will count towards your class participation score.
No assignments or work will be accepted after Midnight (Arizona Time) on the last day of class.

Summary of Week 5 Deliverables


Assignment

Individual or Learning
Team

Location

Due

Discussion Question 1

Individual

Main Forum

Day 2 Wednesday

Discussion Question 2

Individual

Main Forum

Day 4 Friday

Global Macro Practice


in Human Services

Learning Team

Complete in
Learning Team

Day 6 Sunday

Forum, post finish


paper in Main
Forum

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