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INSTITUTIONAL FIT Size: Suited for Arabic-speaking, small and medium microfinance institutions (up to 25,000 customers). Budget: Suited for regional MFIs willing to co-invest in further adaptations IT Expertise Required: Knowledgeable Oracle database administrator needed. A possible alternative would be to seek an ASP (application server provider) agreement with the vendor to manage the system remotely. Vendor provides onsite implementation. Functionality: Loans only: individuals, groups (but not at members level), companies. The product cannot accommodate MFIs with interest bearing savings products. The Loan Tracker System can be integrated with the vendors Accounting module and other modules (Assets, Treasury).
SUMMARY Country of Product Development: Jordan Number of MFIs where the software has been implemented: 8 Pros: Cons: Limited functionality: Without integration with the Delta Accounting module, the Loan Tracker system is restricted to customer management and loan portfolio tracking. Limited customer base (8) Relatively new product (first release in 2002) with a limited number of reports. Heavy vendor support necessary for implementation. Works only with an Oracle database. Not suited for institutions with rural branches lacking reliable telecommunications links. Software and support available in Arabic and English Vendor is close to its regional customer base (Middle East), with the capacity to adapt the software to customer specific requirements Robust and reliable technology
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