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0 Prepared by: PC Unique job code: INTERNAL ROLE TITLE ASM- Corporate Sa es Reports to Department Function Band H Date agreed Approved by Postpaid Head Sa es

ROLE PURPO E Performs essential functions in the areas of Revenue generation, churn management, distribution set-up and people development. Performs specific roles like mapping corporate accounts, CSA set-up, organizing Relation and Retention Service Workshops, customer care setup for corporate, providing training development to Corporate relations front line! Cr "# $and keeping attrition rate to the minimum possible level.

EN!E OF ROLE" #ey Accountabi$ities %stablishes & 'uilds relationship (ith )e* individuals in corporate that allo( for continuit* and ongoing representation. +anages +a,or Corporate accounts in and around the assigned territor*. Provides telecommunication solution and after sales service to the Corporate. Supervises Relation and Retention Service (orkshops at least !e ations"ip #ui din$ -. numbers per month. %nsures Customer Care set up for platinum&gold corporate. Responsible for +apping of all corporate accounts on -../ basis. Completes details of each and ever* account in terms of emails etc. %nsures 0raining and 1alue Addition to Cr "# and 0rade "2S. +aintains high 3ualit* CSA "2S. %nsures ./ attrition of 1er* 4ood !14$ rated candidates and above Creates a positive image of the brand in the corporate market through planned activities like service (orkshops. 'uilds #o*alt* of Corporate customers through various promotions. Responsible for 5istribution set-up including CSA set-up (ith at least 6 manpo(er and minimum average productivit* of -. per month. Appoints CSAs (ith "2S! "eet on Street$ strength. %nsures ma7imum contribution of CSA in special segments. Contributes effectivel* to the setting up of the s*stems and development of oneself in the current profile.

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Peop e mana$ement

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#rand #ui din$

%istribution set up

HS&

'o (eep yourse ) abreast *it" a t"e Hea t" Sa)ety and &e bein$ po icies and procedures+inc udin$ department speci)ic re$u atory requirements, ro ed out )rom time to time- ensure comp iance- report any non comp iance and acti.e y participate in a HS& re ated campai$ns and acti.ities.

ROLE DI*EN ION FINAN!IAL +Limits,*andates Etc-. NON FINAN!IAL !esponsib e )or ac"ie.in$ re.enue and %ri.in$ a customer )ocused approac" increasin$ t"e mar(et s"are *ou d be critica dimension o) t"e ro e !esponsib e )or maintainin$ t"e /et A!PU Stron$ )ocus on settin$ up systems and !esponsib e )or customer satis)action processes and dri.in$ business strate$y !esponsib e )or emp oyee satis)action in t"e circ e by mar(et se$ments so as to attain mar(et eaders"ip. Account penetration *i be one o) t"e (ey )ocus areas and t"e incumbent *i pro.ide t"e impetus )or inno.ation

T/PI!AL OUTPUT -../ Revenue target achievement. -../ Churn target achievement !for C2'&C'8$. -../ "C0 target achievement. People development.

PER ONAL PE!IFI!ATION E 0ua i)ication Pre.ious e1perience ENTIAL DE IRED M#A +inimum 6-9*ears of e7perience of (hich : *ears e7perience in a supervisor* level. %7perience in 5irect Corporate & 8nstitutional Sales in 'anking& 0elecom %7cellent in communication ;egotiation skills. Should have a pleasing personalit*. Abilit* to achieve targets.

#e"a.iora s(i s

'ec"nica s(i s

Abilit* to motivate and retain subordinates. 4ood interpersonal skills. )no(ledge&e7posure to Corporate Account +anagement. %7perience in direct sales.

!O*PETEN!/ *AP 0LOBAL PERFOR*AN!E DRI1ER Strate$ic 2rientation 3eaders"ip s(i s Man Mana$ement !esu ts dri.en FUN!TIONAL #ILL Customer )ocused Stron$ Ana ytica s(i s