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Rich
6411 Fayborough Ct. Dublin, OH 43016 E-mail: christopherrich619@yahoo.com http://www.linkedin.com/in/crich/
SUMMARY OF QUALIFICATIONS I am a multi-faceted business professional with a record of consistent achievements within highly competitive work environments. I drive company growth through strategic planning and embrace online social & digital marketing techniques. I possess keen business savvy & acumen; easily accepting the risks, ownership and ultimate decision making challenges. A natural leader with the ability to communicate equally with both customer and developer, my focus is delivering personal and team performance excellence. Business Strategy Project Management Online / Digital / Social Marketing Product Marketing Brand Conceptualization Innovative Vision CRM Utilization Self-Motivated Learner B2B Sales Experience
EXPERIENCE
5/2013 1/2014
Growing the company's product offerings by exploring Emerging Markets and finding related items to include in our site's product line-up Managing existing manufacturer relationships and updating web content daily. This includes, but is not limited to, product information changes, inventory status, approval and posting of customer reviews and pricing updates Provision of support to sales and customer service staff through product assessment training, resolution of escalated issues and monitoring of live chat customer inquiries Implementation and creation of e-commerce marketing promotional codes
03/2013 5/2013
Independent consulting for development & implementation of web content, brand communication strategies and social media marketing plans Consulting work provided for The Rucker Company, LLC and Intense Racing
Christopher E. Rich
Envisioned a start-up business opportunity and built from the ground up a company to satisfy the needs of a niche market using new technologies Conceptualized and assisted with the layout design and development of an e-commerce web site Marketing of web product and self-maintained blog using social media and online marketing techniques as the sole means of growing business awareness Analysis and implementation of strategies used to enhance SEO for the web site using Google and Joomla metrics Product testing & interaction with iOS application designers and developers Working as a liaison between end user and development team with the modification and creation of a new iPad application; communicating the customers ideas in terms understood by the IT team
11/2011 10/2012
Inside Sales Representative, Bound Tree Medical, Dublin, OH 11/2011-10/2012 Embraced technology and new systems to enhance communication with customers Utilized my sales mentality with my marketing savvy to promote product marketing using online techniques
2/1997 2/2011
Primary contract and pricing negotiator. Worked agreements from end to end; acting as the primary contact for new vendors, negotiating terms and stipulations, arranging performance pricing tiers and overseeing the contract through completion Acted as the face of the company while attending trade shows and in prospective vendor meetings Development of a new vendor network to meet company needs, increasing options by over 500% Responsible for analyzing the healthcare market to predict new company product lines
EDUCATION BS, Biology, Specialization in Food Microbiology. The Ohio State University, Columbus, Ohio