CELESTE M. DIRK celeste.dirk@gmail.com | 609.634.

3701
HUMAN RESOURCES PROFESSIONAL
EXECUTIVE SUMMARY

Innovative and results-oriented Human Resources Professional with stellar record of advancement and achievement. Expert at elevating organizations by drawing on a uniquely business-oriented approach to HR leadership, turning human capital into a true asset by fostering utmost workforce morale, performance and retention. World-class leader who optimizes departments by emphasizing value and development of every staff member. Demonstrated success meeting target metrics during periods of major corporate growth and change. Expertise in Strategic, Tactical and Operational HR disciplines.

Areas of Expertise
HR Management ~ Business Operations Management ~ Employee Lifecycle Management (from on-boarding to termination)~ Employee Relations ~ Policy/Procedure Development, Integration & Compliance ~ Consulting ~ Benefits Health & Welfare Program Design & Management ~ Compensation ~ Training & Development ~ HRIS ~ Talent/Performance Management ~Full cycle Recruiting ~ Culture Building~ Professional Development ~ Workforce Planning & Development ~Labor Relations and Negotiations Management ~ Rewards & Recognition Program Management ~ Budgeting and Forecasting ~ Payroll Management ~ Succession Planning ~Project Management ~ Organizational Development ~ Change Management Strategic Vision/Big Picture Thinker ~ Strong Business Acumen

PROFESSIONAL EXPERIENCE CHARMING SHOPPES, INC. A SUBSIDIARY OF ASCENA RETAIL GROUP Bensalem, PA
Specialty and retail clothing holding company with 2300 retail stores across the United States.

2011 TO NOV. 2013

HUMAN RESOURCES DIRECTOR (SR MANAGER OPERATIONS) Provide vision and leadership in the development and deployment of an offshore HRO/BPO department to support Shared Employment Services for HR Operations, HRIS, Payroll, Benefits and Employee Call Center. Oversee successful improvement of operational efficiencies and back office HR business support services for over 26K associates in 47 states. Remotely manage the off-shore HRO, HRIS, Employment Ancillary Services, Payroll, Benefits and Employee Call Center departments. Govern on-shore HR Business Service Center support teams for Shared Employment services, HR Operations, HRIS, Compliance, E-verify, Personnel file central records and Payroll departments. Direct all levels of multiple projects simultaneously including budgeting, cost reduction, and personnel administration. Orchestrated a successful integration, conversion, migration, training and transition from on-shore to off-shore HRO department creating an innovative vision of superior service through seamless execution. Created $2M in cost savings through innovative HRO/BPO practices in alignment with the business key initiatives. Designed a corporate lattice program to create a more streamlined and collaborative organization and multifunctional team structure . Spearheaded major orginzational changes to introduce best in-class practices, streamline processes and contain costs., improving productivity 40%. Project lead for Legacy system transation to web-based, self serve MSS/ESS (ADP and PeopleSoft systems). Built and established a WorkFlow management tool to capture metrics to support key business initiatives. Integration Project committee team leader responsible for transitioning the conversion of the HRO/BPO process migration. Developed, executed and trained new procedures and policies to HR partners at brand level to ensure all stakeholders were aligned with the strategies, priorities, initiatives and business objectives.

RELEVANTE CONSULTING AND RESOURCING ~ ASSIGNMENT AT CHARMING SHOPPES, INC.

Specialty and retail clothing holding company with 2300 retail stores across the United States.

2010 TO 2011

Consult on development and transition of an off-shore HRO/BPO department that included the integration of HR Operations, HRIS, Payroll, benefits and Employee Call Center.

SEFAR, INC. Lumberton, NJ

2003 TO 2010

Leading manufacturer of precision monofilaments fabrics for the screen printing & filtration markets.

HUMAN RESOURCES & PAYROLL DIRECTOR Served as integral member of the Executive Management group developing and executing strategic plans supporting Regional and Global business goals and HR strategy. Developed, streamlined and implemented company policy and procedures manual and HR practices. Administered, maintained and educated staff on consistency of policy and procedures, enforcing compliance of Federal, Legislative, State and Local employment laws for a multistate and international employer. Mentored and coached staff and management on employee relations, conflict resolution and staffing needs while solving any necessary problems related to HR. Directed an employee relations climate that created a stable and productive workforce with employees spread over 7 states and 2 countries. Fashioned and deployed an employee performance management and development program resulting in better-targeted feedback during evaluations increasing employee engagement, development and performance. Coordinated with company attorney various forms of visas (H1-B, L1/2) and PERM labor certification processing. Restructured, enriched and enhanced Benefits programs resulting in a 30% overall cost savings to both the employer and employees.

ADDITIONAL PROFESSIONAL EXPERIENCE

HUMAN RESOURCES MANAGER LOLLYTOGS, LTD. , 1999 TO 2003 DAYTON, NJ HR GENERALIST & PAYROLL MANAGER WEBSCI TECH, 1996 TO 1999 MONMOUTH JUNCTION, NJ KEY ACCOUNT MANAGER, NATIONAL ACCOUNTS ADP, 1993 TO 1996 DAYTON, NJ

EDUCATION & PROFESSIONAL CERTIFICATIONS

MASTER CERTIFICATE IN HUMAN RESOURCES MANAGEMENT VILLANOVA UNIVERSITY VILLANOVA, PA CLARION UNIVERSITY OF PENNSYLVANIA, BUSINESS MANAGEMENT CLARION, PA SENIOR PROFESSIONAL IN HUMAN RESOURCES CERTIFICATION (IN PROCESS) SOCIETY FOR HUMAN RESOURCES MANAGEMENT PROFESSIONAL IN HUMAN RESOURCES CERTIFICATION SOCIETY FOR HUMAN RESOURCE MANAGEMENT CERTIFIED PAYROLL PROFESSIONAL COLLEGE OF NEW JERSEY TRENTON, NJ

TECHNOLOGY
MICROSOFT OFFICE SUITE PEOPLESOFT ORACLE PLATFORM PEOPLESOFT HRIS LOTUS NOTES ADP PAY EXPERT ADP EV5 & HRIS ADP REPORT WRITER KENEXA GREENLIGHT LEARNING MANAGEMENT SYSTEM INFOSYS WORKFLOW MANAGEMENT TOOL
ORGANIZATIONS & ASSOCIATIONS

SHRM Member Tri-State HRMA Member The Hun School of Princeton Parent Association The Hun School of Princeton Gala Committee The Hole in the Wall Gang Camp Volunteer Garden State Debate League Judge