July 30August 2, 2013

Manchester Grand Hyatt San Diego, California USA

diesel.org/convention

Partners For Success!

In the ever-changing industry we work in it is nice to know we have partners to help us when needed. Through associations like the ADS, businesses, owners and employees can increase their service to customers and expand their knowledge and skills through the sharing of information and resources. ADS is proud to be a leader in the diesel industry and is working hard to ensure our members stay up to date and have the tools and knowledge to give their customers the best experience possible. The ADS International Convention & Tradeshow is one of the best places to create these relationships. Throughout these four days you will gain knowledge, create relationships, and trade experiences about this amazing industry we work in. All of this in the beautiful city of San Diego! Come experience this great Convention! Register for the ADS International Convention & Tradeshow: Partners for Success and see how you can develop your professional future. Andy Girres ADS President Chuck Hess Chair, ADS Convention Planning Committee

2 ADS International Convention & Tradeshow

Schedule at-a-Glance
Tuesday, July 30
8:00 11:30 a.m.  Powerstroke 6.7L Training Seminar
(additional fee)

9:10 10:00 a.m.

11:45 a.m. 12:45 p.m. ADS Board of Directors Meeting* 12:45 2:45 p.m.  ADS Committee Meetings: Business Management Communications Manufacturers Membership Replacement Parts Technical Education Tradeshow Turbocharger 3:00 4:45 p.m. 5:00 6:15 p.m. 7:00 9:00 p.m. ADS Board & Committee Chair Meeting* ADS Canadian Members General Meeting International Attendees General Meeting Get-Acquainted Reception 10:00 10:15 a.m. 10:15 10:35 a.m.

 urbocharger Presentation: Turbocharging T Your Way to Success Thomas Miles, BorgWarner Turbo Systems Tracie Parker, Honeywell Turbo Technologies Edwin van Plaggenhoef, Cummins Turbo Technologies Break Manufacturer Seminar: Stanadyne Corporation

10:40 11:00 a.m. Technical Seminar: Why a Hybrid Diesel  Craig Van Batenburg, Automotive Career Development Center/ACDC 11:05 11:40 a.m. 12:15 1:00 p.m. 12:45 1:00 p.m. 1:00 5:00 p.m. 4:30 5:30 p.m. 5:30 6:30 p.m. Manufacturer Seminar: Delphi Diesel Aftermarket Awards Presentation Networking Luncheon Exhibitor Meeting Tradeshow Open ADS Latin American Members General Meeting  Forerunners Annual Meeting & Networking Event  11:40 a.m. 12:10 p.m. ADS Business Meeting

Wednesday, July 31
7:30 8:00 a.m. 8:00 9:00 a.m. Coffee & Danish Opening General Session  Welcome David Fehling, ADS Executive Director  DS Presidents Remarks A Andy Girres, Diesel Specialties Inc.

Thursday, August 1
7:30 8:00 a.m. 8:00 8:45 a.m. Coffee & Danish  usiness Management Seminar: Selling the B Value Nobody Can Compete With Bill Haas, Haas Performance Consulting LLC Manufacturer Seminar: DENSO Break

 Keynote: Clean Diesel Powers the World Allen Schaeffer, Diesel Technology Forum

8:50 9:10 a.m. 9:10 9:25 a.m.

San Diego 2013 3

Special Pre-Conference Training Opportunity!

Tuesday, July 30
8:00 11:30 a.m. Powerstroke 6.7L Training Seminar Tony Salas, ADS director of training Start your ADS Convention experience with a Tony Salas training session! The Bosch piezoelectric common rail fuel injection system and a new Ford based V8 diesel engine is found in the newest of the Powerstroke engine family. The 6.7L engine brings a whole new redesigned engine with new diagnostic approaches provided by the service information. This Ford based powerplant includes a primary and secondary cooling system, a crankcase ventilation system, EGR system which is subcooled by a cooler plus a turbocharger system with dual boost design. Discussion will include these subsystems plus operation of the after treatment systems. Discussion will also include the differences between the cab chassis and pick up models. This 4 hour course covers the subsystems of the Powerstroke 6.7L along with the use of the Ford Service information and the IDS scan tool. Technicians will view data and common tests that are available. Service and issues of the aftertreatment systems will be discussed and viewed along with the operation of the UREA (DEF) uid operation on the NOx reduction which occurs in the exhaust. Service and diagnostic information will be viewed to understand and follow diagnostic trouble code charts. Technicians are encouraged to bring a laptop/tablet since service information and slide show presentations will be shared.

Sign up today!
There is an additional cost of $175 for members and $250 for non-members for this training.

Schedule at-a-Glance
9:25 10:10 a.m.  usiness Management Seminar: B Promoting from Within Bob Cooper, Bob Cooper Seminars Manufacturer Seminar: Alliant Power Break 8:00 8:30 a.m. 12:15 1:00 p.m. 1:00 10:00 p.m. 1:10 1:50 p.m. 1:55 2:15 p.m. 2:20 3:05 p.m. Coffee & Danish in Tradeshow Networking Luncheon Tradeshow Teardown Manufacturer Seminar: Robert Bosch LLC Manufacturer Seminar: Cummins Inc.  echnical Seminar: Diesel Hybrids are Coming T Are You Ready? Craig Van Batenburg, Automotive Career Development Center/ACDC Break 10:15 10:35 a.m. 10:35 10:50 a.m. 10:50 11:35 a.m.  Business Management Seminar: Keys for Protability for the New Economy Rick Dalrymple, CPIA, CMIP, Insurance Ofce of America 11:40 a.m. Noon  Replacement Parts Presentation Replacement Parts Panel 12:00 1:30 p.m. 1:30 5:00 p.m. Open Lunch/Lunch on your own Tradeshow Open

3:05 3:20 p.m.

3:20 4:05 p.m.  Business Management Seminar: Where Did My Customers Go? Thomas L. Hudgin, Wilmington Quality Associates 4:10 5:00 p.m. 7:00 p.m.  echnical Seminar: Diagnostics in 2013 T Tony Salas, ADS director of training Closing Event California Dreamin

Friday, August 2
8:00 9:00 a.m. 8:00 a.m. Noon ADS/Ortner Foundation Trustees Tradeshow Open

*Open to all ADS members with notice to meetings@diesel.org by July 15.

4 ADS International Convention & Tradeshow

Presentations
Wednesday, July 31
Opening General Session 8:00 9:00 a.m. Welcome David Fehling, ADS Executive Director Technical Seminar 10:40 11:00 a.m. Why a Hybrid Diesel Craig Van Batenburg, Automotive Career Development Center/ACDC Mr. Van Batenburg will examine the cost to add a high voltage battery hybrid system to an existing ton pick-up truck. Will the cost be worth the savings? He will also offer a brief history of hybrids in America. Craig Van Batenburg is the CEO of ACDC and a former Repair Shop owner. With over 40 years of automotive experience he is now engaged full time in understanding of the technology used in hybrid and electric cars. Manufacturer Seminar 11:05 11:40 a.m. Delphi Diesel Aftermarket

ADS Presidents Remarks Andy Girres, Diesel Specialties Inc.

Keynote Clean Diesel Powers the World Getting Your Arms Around the Opportunities and Understanding the Threats for Diesel in the Future Allen Schaeffer, Diesel Technology Forum Economic uncertainty, government gridlock, demands for action on climate change, moves toward alternative energy, global markets, political posturing, social media, keeping up with rapidly evolving technology while meeting new customer demands are justall in a days work! A closer examination of these and other key factors will help calm the chaos and illuminate the future for diesel technology and your business.

Thursday, August 1
Business Management Seminar 8:00 8:45 a.m. Selling the Value Nobody Can Compete With Bill Haas, Haas Performance Consulting LLC Do you nd that customers/callers are only focused on the price of your services? Ever feel pressured to discount or match a price? No matter how much detail you provide about all the great value you offer, they just dont seem to get it. Avoid price based selling when you:

Allen Schaeffer is executive director of the Diesel Technology Forum, the U.S. leading advocate for diesel technology. An expert in policies related to energy, environment and transportation. Prior to joining the Forum, Schaeffer was the vice president of environmental policy at the American Trucking Association Utilize Powerful Questions for 13 years. Create Presentations to Help Communicate Your Value Differentiate Your Solutions Turbocharger Presentation 9:10 10:00 a.m. Have valuable conversations with customers and learn to ask the powerful Turbocharging Your Way to Success questions. Their answers will tell you the value they are looking for. Now, you Opening remarks: Carl Fergueson, ADS Turbocharger Committee co-chair can offer solutions to their problems and meet their expectations. Moderator: Al Roberts, ADS Turbocharger Committee co-chair Panel members: Bill Haas is the owner of Haas Performance Consulting LLC, with 40 years Thomas Miles, BorgWarner Turbo Systems of experience in the automotive service and repair industry. Bill received Tracie Parker, Honeywell Turbo Technologies the Accredited Automotive Manager (AAM) credential from the Automotive Edwin van Plaggenhoef, Cummins Turbo Technologies Management Institute in 1996 and has been a member of the Automotive Management Institutes faculty since 2002. This years panel will discuss new applications; rebuild opportunities; what will be the most popular unit for the next few years; and what new Manufacturer Seminar opportunities there are in the turbocharger business. 8:50 9:10 a.m. DENSO (Sponsored by the ADS Turbocharger Committee) Manufacturer Seminar 10:15 10:35 a.m. Stanadyne Corporation

San Diego 2013 5

Presentations
Manufacturer Seminar 9:25 10:10 a.m. Robert Bosch LLC Manufacturer Seminar 10:15 10:35 a.m. Alliant Power Business Management Seminar 10:50 11:35 a.m. Keys for Protability for the New Economy Rick Dalrymple, Insurance Ofce of America Business owners know in order to be successful you need to cut your expenses and be more protable. How do you accomplish this in addition to reducing your business risk? You will learn: Proven strategies to lower your operating costs Specific best practice steps for handling your work comp claims Tools to help you increase your profitability How reducing your business risk will increase your profitability Understanding the importance of Total Cost of Risk Training: pre-hire, post offer, pre-claim, post claim Human Recourse, OSHA compliance, wellness and safety training Claims management procedures, best practices and examples has said he would like to be in management or sales. You feel theyve earned the opportunity, but then you start to wonder if they have the ability to do the job, and if they dont work out, what do you do then? If you want to learn some of the best-kept secrets of building a business by promoting from within, heres your chance! Bob Cooper began his career as an auto technician in Cleveland OH. Within just a couple of years he bought his rst auto repair shop, and from that point he went on to develop, own and operate some of the most successful shops in North America. This industry-acclaimed success allowed him to gain national recognition throughout the entire auto service industry. (Sponsored by the ADS Business Management Committee) Manufacturer Seminar 1:55 2:15 p.m. Cummins Inc. Technical Seminar 2:20 3:05 p.m. Diesel Hybrids are Coming. Are you Ready? Craig Van Batenburg, Automotive Career Development Center /ACDC Mr. Van Batenburg will explain the components used in a diesel hybrid, what they do and what can go wrong. Safety will be taught and high voltage parts will be on display at the ACDC exhibit area. Do you know what a DC-DC converter is? How about an IGBT? New parts for a new era. Hybrid Diesels are coming soon to America, and are already on sale in Europe so get ready. Craig Van Batenburg is the CEO of ACDC and a former Repair Shop owner. With over 40 years of automotive experience he is now engaged full time in understanding of the technology used in hybrid and electric cars. Business Management Seminar 3:20 4:05 p.m. Where Did My Customers Go? Thomas L. Hudgin, Wilmington Quality Associates Your success, even survival, depends on repeat business through loyal diesel customer relationships. This presentation tells you how to stay on top and keep your customers coming back for more. Topics include: Treating customers as your personal friend Creating the right first impressions Defining your purpose in the diesel industry Using the best measurements for success Implementing powerful customer retention techniques Coloring outside of the diesel industry box Customer relationships Learning ways to create delighted customers Eliminating internal competition Following up tactics

Dalrymple is senior vice president and one of the owners of Insurance Ofce of America (IOA). Hes been recognized nationally for his outstanding achievements and is considered by his peers to be in the top ve percent of his eld. IOA is one of the fastest growing agencies and is the largest privately held risk management and insurance brokerage rm in the state of Florida, 8th largest in U.S. Replacement Parts Presentation 11:40 a.m. 12:00 p.m. Replacement Parts Panel Moderator: Ron Roach, Redat North America A panel of Replacement Parts members discuss the diversity of the companies representing this membership category. Learn who they are and the many products they support (Sponsored by the ADS Replacement Parts Committee)

Friday, August 2
Business Management Seminar 1:00 1:50 p.m. Promoting from Within: A Key to your Success Bob Cooper, Bob Cooper Seminars Its one decision every business owner struggles with. You have an opening, and you are wondering if you should ll the slot with one of your existing employees, or hire someone new? You quickly think about that technician who has been with you for years, who on a number of occasions 6 ADS International Convention & Tradeshow

Presentations
Defining who are your real customers and competition Fitting in with the Disney model Hudgin has 30 years in the pharmaceutical industry in senior management involving packaging, quality assurance, regulatory affairs and business development. He was one of the 10 original founders of Glaxo (now known as Glaxo SmithKline). After retirement in 1991 he formed Wilmington Quality Associates specializing in competitive business management and customer relations. He holds a Bachelors Degrees in chemistry and mathematics from Muskingum University and an MBA in marketing from Xavier University. (Sponsored by the ADS Forerunners) Technical Seminar 4:10 5:00 p.m. Diagnostics in 2013 Tony Salas, ADS director of training As diesel technology continues to evolve, the technician is required to update their skills in diagnosing and repairing vehicles. Use of the scan tools, digital storage oscilloscopes and various tools are used along with service information. Tony Salas will present case studies on a Duramax 6.6L, Powerstroke 6.0L, Dodge Cummins 5.9L and a Powerstroke 6.4L. He will cover diagnostic approaches on these vehicles and instruct the information found on the scan tool such as data, use of bi directional controls, and use of recording snapshots. Scan tools demonstrated will be on WiTech, Tech2win,IDS and Snap On Verus. Discussion will include programming and reprogramming of modules such as PCM, TIPM and body control modules. Network operation will be discussed. Ford Installer Support, GM SI, Techauthority and Identix are the service information used in these case studies. Everyone is welcomed to attend and whether you are a technician, shop owner and service writer. Information presented on will give you a better understanding on drive in service diagnostics plus the need for continued training.

San Diego 2013 7

Tradeshow
The latest in diesel technology, tools, equipment and partsall in one place! Attention business owners, managers, technicians and corporate ofcials in the diesel fuel injection and turbocharger industries. Meet with vendors, view displays and demos of products/services in-depth and see rsthand how they can help you. Test the equipment before you buy it. Talk with other customers about their experiences to ensure you nd the best t.

BONUS

ADS service members, bring your employees to view the Tradeshow on Friday, Aug. 3 from 8:00 a.m. to 1:00 p.m. absolutely FREE! See page 14 for details.

2013 Exhibitors*
ADS Headquarters, Kansas City, Mo. ADP Distributors Inc., Surrey, BC, Canada AE Tools & Computers, Olathe, Kan. Alliant Power, Windsor, Wis. Area Diesel Service Inc., Carlinville, Ill. Automotive Career Development Center/ACDC, Worcester, Mass. Berrueta Diesel Parts, S.A., Guadalajara, Jal, Mexico BorgWarner Turbo Systems, Arden, N.C. Bostech, Hemingway, S.C. Carbon Zapp, Athens, Greece Combustin Diesel de Monterrey S.A., Monterrey, NL Mexico Computer Central, Arlington, Tex. Cummins Inc., Columbus, Ind. CWT Industries, Norcross, Ga. D&W Diesel Inc., Auburn, N.Y. Delphi Diesel Aftermarket, Troy, Mich. DENSO, Long Beach, Calif. Diesel Core, Houston, Tex. Diesel Products Inc., North Hollywood, Calif. DIPACO, Reno, Nev. DNR Industries Inc., Anaheim, Calif. Dorman Products, Colmar, Penn. Eastern Turbo Co., Fullerton, Calif. E-Zoil Products Inc., Tonawanda, N.Y. Flight Systems Electronics Group, Lewisberry, Penn. FPPF Chemical Company, Buffalo, N.Y. Frontier Used Truck Parts, Wyoming, Mich. Goldfarb & Associates Inc., Rockville, Md. Herm-Archer, Irvine, Calif. Honeywell Turbo Technologies, Torrance, Calif. Interstate-McBee LLC, Cleveland, Ohio Jrone Turbo, Shanghai, PRC, China Kawasaki Turbo System Ltd., Tokyo, Japan Kendiesel Inc., Edison, N.J. L&J Diesel Service Inc./Dieselogic, Jacksonville, Fla. MAHLE Clevite Inc., Ann Arbor, Mich. Men S.A., Sinaia, Prahova, Romania Melett Ltd., Barnsley, South Yorkshire United Kingdom Mississippi Diesel Products, Mendenhall, Miss. Norco, Compton,Calif. Poltron Diesel, Frederick, Md. ProDiesel, Nashville, Tenn. Pure Power Technologies, Blythewood, S.C. Racor Division/Parker Hannin Corp., Modesto, Calif. Redat North America Inc., Orlando, Fla. RIMMS Business Products, San Antonio, Tex. Robert Bosch LLC, Broadview, Ill. Rocken Tech Products, Petaluma, Calif. RotoMaster, Surrey, BC, Canada Schneck Trebel Corp., Deer Park, N.Y. Stanadyne Corp., Windsor, Conn. Steinbauer Tuning Technologies Corp. USA, Charlotte, N.C. Turbo International, Carlsbad, Calif. Turbo Supply Inc., Joplin, Mo. U.S. Diesel Inc., Fort Worth, Tex. West Coast Balancing, Camarillo, Calif. *Exhibitors as of March 25, 2013.

8 ADS International Convention & Tradeshow

Networking
Cultivate your Partners for Success by tapping into the knowledge and resources of the ADS network. The following events are your chance to make new connections or catch up with long-time acquaintances. Increase your resource contacts with hundreds of attendees just like you in one place!

Tuesday, July 30
Get-Acquainted Reception 7:00 9:00 p.m. The Get-Acquainted Reception opens the 2013 ADS International Convention & Tradeshow. It serves as an opportunity to meet and greet friends and make plans for the week. This event is co-sponsored by participating member companies.

Friday, August 2
Networking Luncheon 12:15 1:00 p.m. An opportunity to discuss what youve learned at the Convention, troubleshoot business questions or just have good dialogue with a like-minded peer. Closing Event 7:00 p.m. California Dreamin! Close out the Convention and have some Fun, Fun, Fun at this Beach Boys themed party. Get those Hawaiian/Loud shirts out of the closet and come prepared to enjoy an evening with some good food, good music, good friends and GREAT times.

Wednesday, July 31
Networking Luncheon 12:15 1:00 p.m. Expand your peer network, enjoy lunch with someone you dont know or sit down with an old acquaintance. Forerunners Annual Business Meeting & Networking Event 5:30 6:30 p.m. All attendees 40 or younger are welcome to join the ADS Forerunners, the up and coming generation and future of the industry, for an exciting networking event. Whether you are new to the industry or part of the next generation of a family-owned business, this event is your chance to start building or expand your network of industry peers and become a part of the next generation of leaders.

San Diego 2013 9

Travel Information
Cultivate your Partners for Success by tapping into the knowledge and resources of the ADS network. The following events are your chance to make new connections or catch up with long-time acquaintances. Increase your resource contacts with hundreds of attendees just like you in one place!

Airport
San Diego International Airport (SAN) is only 3 miles from the Manchester Grand Hyatt.

Ground Transportation to/from SAN/Manchester Grand Hyatt

ADS Staff Tested/Suggested Transportation Method San Diego Taxi San Diego taxi service is available on a rst come, rst serve basis from the lower level curb of all terminals at San Diego International Airport. Approximate cost from SAN International to Manchester Grand Hyatt San Diego is $10 - $13. San Diego Airport Shuttle Service Several San Diego airport shuttle companies are available at San Diego International Airport for an approximate cost of $8 per person. Express Shuttle is available with reservations. Call 800-900-7433 or 619-591-0303.

San Diego Horse and Carriage Enjoy old fashioned modes of transportation in San Diego. Horse and Carriage rides are available within the downtown area departing from Seaport Village (Harbor House). Seaport Village hours are 12:00p.m. to 11:00p.m. Call 619-2398080 for more information. Car Rental Car rental reservation boards are located near the baggage claim areas of Terminals 1 and 2 of the San Diego International Airport. Use the courtesy phones provided to request shuttle transport to the car rental company of your choice. ADS made discount arrangements with Hertz and Avis for attendees. For more details contact the rental agency of your choice: Hertz (1.800.654.2200 / www.hertz.com) ADS I.D. number: CDP 367264 Avis (1.800.331.1600 / www.avis.com) ADS discount number (AWD): T757600 Driving/Parking Driving from San Diego International Airport: Exiting the terminals, follow the signs to Downtown San Diego and Interstate 5. Stay in the right lane and this will deposit you onto North Harbor Drive. Continue south on North Harbor Drive approximately 3 miles along the waterfront. Go on block past the Seaport Village entrance (Kettner Boulevard). Turn right at Market Place into the Hotels main entrance. For other directions go to http://manchestergrand.hyatt.com/hyatt/ hotels-manchestergrand/services/maps/index.jsp. Parking The Manchester Grand Hyatt offers convenient parking for guests and visitors. The parking garage is attached to the hotel and has 1160 spaces. For overnight guests, self-parking is $26 and Valet is $36 per night. Hourly rates are also available for non-hotel guests.

Ground Transportation Around San Diego

San Diego Trolley Simply cross the street to catch the convenient San Diego Trolley offering budgetfriendly San Diego transportation to Tijuana, Mexico, Fashion Valley, Mission Valley shopping centers, Old Town, Qualcom Stadium, throughout downtown San Diego and into East County.

10 ADS International Convention & Tradeshow

Hotel/Convention Venue
Manchester Grand Hyatt
One Market Place, San Diego, California, USA 92101 Phone: 619.232.1234 http://manchestergrand.hyatt.com/hyatt/hotels-manchestergrand/ 3 miles from San Diego International Airport (SAN) Experience San Diego, California hotel living on a grand scale at Manchester Grand Hyatt San Diego. The best of San Diego is right outside the door. Wake to the sun sparkling off San Diego Bay, indulge in breakfast on the boardwalk at Sallys, then head out to Seaport Village or enjoy a coastal cruise, a walk through the Gaslamp Quarter or a day at San Diego Zoo, SeaWorld or Balboa Park. Rooms: Respire by Hyatt Hypo-Allergenic Rooms are 340-squarefeet and designed to provide a comfortable sleeping environment for all guests, especially allergy sufferers. Although all Hyatt rooms follow a strict protocol for cleanliness, Respire by Hyatt rooms undergo an additional six-step process to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state-of-the-art air purication system and treatment of all fabrics and surfaces in the guestroom. All Respire by Hyatt rooms are installed and maintained on an ongoing basis by PURE Solutions NA.

The Manchester Grand Hyatt will completely sell out during our meeting. ADS has reserved a block of rooms for 2013 Convention attendees, however rooms/rates will only be available until July 6 (or when the block is full). BOOK EARLY!

Reservations/How to Book a Room

Online: https://resweb.passkey.com/Resweb.do?mode=welcome_ei_ new&eventID=10096712&utm_source=414&utm_medium=email&utm_ campaign=18103411 Phone: Hyatt Central Reservations at 1.888.421.1442 and refer to ADS Mail/Fax: Complete the ADS Convention Registration form and send it to: Fax: 847.770.4952 Mail: ADS, 400 Admiral Blvd., Kansas City, MO 64106 US

Form is enclosed or can be downloaded at diesel.org/convention

Meeting/Conference Room & Private Meetings

Exhibitors have access to the exhibit conference rooms throughout the Convention during Tradeshow hours and non-hours on a rst-come, rstserved basis. Meeting rooms in the hotel can be utilized for hospitality functions. Manufacturers wishing to have hospitality areas should contact Rosemary Hall at ADS at 816.595.4826 or meetings@diesel.org for meeting space agreements. The Convention provides a unique forum for attendees to have direct communication with manufacturers/suppliers. ADS encourages attendees wishing to hold private meetings to contact those companies with which they are interested in scheduling a meeting.

Hotel Rates/Room Types

Standard Room $199/night Corner King Room* $249/night Grand Club Room* $274/night Additional Person (18yrs and older) $25/night/person Rates are based on single/double occupancy and expire on July 6 or when the block is full. Rates do not include taxes (12.5 percent, plus $0.21 state assessment fee). Rates may be available from July 27 through Aug.3, 2013. *A limited number of Corner King and Grand Club Rooms are available. Suites may also be available with rates starting at $299 per night. For suite information, please call 619.358.6705.

There is MORE to do at an ADS Convention than whats listed on the schedule. At the end of each day keep the networking going at the Manchester Grand Hyatt. Book your room and ensure youre staying here!

San Diego 2013 11

Location/Recreational Activities
The ultimate urban resort vacation awaits you at Manchester Grand Hyatt San Diego, located minutes from exciting things to do. Here youll enjoy the perfect blend of a vibrant city with the pampering amenities of a worldclass Southern California destination. Onsite, enjoy swimming, playing tennis, soaking in a hot tub, or relaxing under the pampered touch of luxurious treatments at our full-service day spa. Ready to explore? Find dozens of attractions and exciting things to do in San Diego near our luxury resort. Nearby attractions include: Seaport Village, home to a marina lled with magnicent yachts including the world-famous America's Cup "Stars & Stripes" and "Abracadabra" boats; beaches; San Diego Zoo; Balboa Park; museums; Gaslamp Quarter, SeaWorld; championship golf courses and much more. Adjacent to the Manchester Grand Hyatt you will nd Seaport Village. San Diegos landmark for waterfront shopping and dining. Seaport Village is the host to 54 one-of-a-kind shops and galleries; 4 award-winning restaurants; and 13 sidewalk eateries all located just steps from the hotel. Laels Restaurant Laels has an attractive look and feel that is complimented by an enhanced garden room overlooking the marina location with exibly in-door and outdoor dining. The artfully prepared menu is offered for breakfast, lunch and dinner. Ann Maries Coffee House Sip your favorite hot beverage in this charming coffee house, offering both indoor and outdoor seating on the boardwalk. Redelds Deli From deli-fresh sandwiches and gourmet soups, to ready-made salads, fresh-baked pastries, piping hot coffee and espresso beverages, Redelds Deli has a delicious selection of on-the-go options.

Lounges/Bars
The Grand Lobby Bar The impressive Grand Lobby Bar is all things Grand, from the location to the extensive offerings of cocktails and ultra-premium spirits. Top of the Hyatt The Top of the Hyatt sits high above the San Diego Bay with Panoramic views of the city, Coronado Island and beyond. Located 40 stories above the Bay the Top offers a spectacular setting from the tallest waterfront hotel on the West Coast. Redelds Deli & Bar Located on the lobby level of the Seaport Tower Redelds offers a grown up version of a casual and relaxed atmosphere, ideal for enjoying your favorite sporting event. Sallys Bar Sallys bar is the perfect place for white sail and blue water vistas, located on the boardwalk across from one of Southern Californias nest yacht marinas. The people-watching is rst-class, especially from Sallys alfresco tables along the water and inside Sallys art deco bar. Pool Bar & Grill Besides a pool, two whirlpools, several private cabanas, a built-in state and a re pit, Manchester Gran Hyatts pool deck also feature a bar and grill with poolside service. The bar and grill offers a full bar and serves an assortment of California sandwiches, burgers and creative salads. Located on the 4th oor.

Weather
Average weather temperatures in San Diego in July/August range from highs near 77Farenheit to lows around 67Farenheit.Temperatures inside the hotel, especially the meeting rooms, will be cooler.

Attire
Attire for the Convention & Tradeshow is resort-casual to businesscasual. Slacks, skirts, khakis or denim with an open-collared or polo shirt are acceptable. Tank tops, shorts, cutoffs and frayed or torn jeans are not appropriate. For the Closing Event, ADS encourages attendees to wear Hawaiian or loud shirts.

Dining and Entertainment

The Manchester Grand Hyatt offers something to suit even the most rened palate. For restaurant reservations, please call the concierge desk at 619.232.1234 or book on line through the Hyatt e-concierge at https://manchestergrand.hyatte-concierge.com/welcome.aspx?langid=en-US Sallys Seafood on the Water Fresh seafood ad sushi with panoramic views of San Diego Bay create this institution in Southern California seafood restaurants. Enjoy lunch, Happy Hour, sunset, or a relaxed nightlife experience.

12 ADS International Convention & Tradeshow

Companion Program
Companions (non-industry guests) of attendees including spouses, friends and family (children above the age of 3) are welcome to attend the Convention. ADS has designed the Companion Program so guests can join the attendees at some of the Conventions non-industry specic events. Whats included in a Companion Program Registration? The full Companion Program includes admittance to: Get-Acquainted Reception, Companion continental breakfast, opening general session, all business-management seminars, Companion orientation session, Trolley Ticket, the Closing Event, and admittance to the Tradeshow. Companions of attendees do not have to register for the full Companion Program. However, to attend any Convention events either the full registration or single tickets would need to be purchased. Single event tickets may be purchased for Companions onsite only.

Companion Program Schedule

Tuesday, July 30
Get-Acquainted Reception 7:00 9:00 p.m.

Thursday, August 1
Business Management Seminar 8:00 8:45 a.m. Selling the Value Nobody Can Compete With Bill Haas, Haas Performance Consulting LLC Business Management Seminar 9:25 10:10 a.m. Promoting from Within Bob Cooper, Bob Cooper Seminars Business Management Seminar 10:50 11:35 a.m. Keys for Protability for the New Economy Rick Dalrymple, CPIA, CMIP, Insurance Ofce of America Tradeshow Open 1:30 5:00 p.m.

Wednesday, July 31
8:00 9:00 a.m. Companion Program Continental Breakfast (OR) Opening General Session Welcome David Fehling, ADS executive director ADS Presidents Remarks Andy Girres, Diesel Specialties Inc. Keynote: Clean Diesel Powers the World Allen Schaeffer, Diesel Technology Forum San Diego Highlights Orientation 9:00 10:00 a.m. Join us for this informal presentation of the city of San Diego. Learn about the Old Town Trolley City Tour through a fully narrated, historic tour of San Diego and Coronado. The award-winning city tour covers approximately 30 miles and over 100 points of interest and each registered spouse/ companion/child will receive a one-day ticket in their registration packet. Tickets are good any day, all day for one complete loop. Tour includes stops at Old Town, Seaport Village, Horton Plaza, historic Gaslamp Quarter, the island of Coronado, San Diego Zoo and El Prado in Balboa Park. The hotel Concierge will also talk about things to do in and within walking distance of the hotel. Brochures and maps will be available. Tradeshow Open 1:00 5:00 p.m.

Friday, August 2
Tradeshow Open 8:00 a.m. 12:00 p.m. Business Management Seminar 3:20 4:05 p.m. Where Did My Customers Go? Thomas L. Hudgin, Wilmington Quality Associates Closing Event 7:00 p.m. California Dreamin

San Diego 2013 13

Registration Fees & Policies

Member Non-member Member One-Day Non-member One-Day Early Bird By June 12 Regular June 13July 3 Late July 4July 24 Onsite After July 24 $550 $610 $670 $730 $750 $810 $870 $930 $400 $440 $480 $520 $500 $540 $580 $620

Special Service Member Option $250 $275 $300 $325 Companion Child (3-11) $195 $220 $245 $270 $100 $125 $150 $175

Optional Powerstroke 6.7L Training Seminar: $175/member $250/non-member

BONUS

ADS service members who have two full registration attendees may bring their employees to view the Tradeshow on Friday, Aug. 2 FREE. Seminars and food functions are not included.

Whats Included in Registration?

All member and non-member attendee registrations include the same access. Fees listed are per person.  Full registration fees include admission to the Tradeshow, all seminars and food/networking events.  One-day registration fees include admittance to the Tradeshow and seminars on the day of attendance.  Special Service Member Option is available to qualifying service members. To qualify, service members must have two attendees registered for the Convention at the full registration rate. Companies are limited to three one-day registrations at the special rate, per day, per additional attendee. Admittance includes: seminars, the Tradeshow and lunch on the day of attendance (if applicable).  Companion/Child fees include the Get-Acquainted Reception, Companion continental breakfast, opening general session, all business-management seminars, Companion orientation session, one trolley ticket, the Closing Event, and admittance to the Tradeshow.  Anyone (including Companions) planning to participate as booth personnel must register as a full attendee.  Children are welcome to attend social functions, but must be registered. Children 18 or younger must be accompanied by an adult at all functions and at all times in the Tradeshow and/or Convention area.  Single-event ticket options may be purchased for Companions onsite only. All prices are listed per person, per event: Get-Acquainted Reception ($100), Wednesday Lunch ($65), and the Closing Event ($125). 14 ADS International Convention & Tradeshow

Company Fee
ALL non-exhibiting (member or non-member) manufacturing companies (OEM, replacement parts, allied equipment or supplier of other parts) will pay, in addition to ordinary registration fees, a company registration fee of $975. Each person attending the Convention will also pay the appropriate registration fee.

Cancellation/Refund Policy
Refunds for cancellations will be granted, provided ADS is notied in writing by Wednesday, June 26, 2013. All refunds will be processed after the Convention is completed and a $75 administrative fee will be retained on all cancellations. Cancellation notices received after June 26 will not be approved for a refund. Name changes and substitutions may be made at any time by notifying ADS Headquarters in writing to info@diesel.org.

Non-ADS Members/Membership
Non-members of ADS are welcome to attend. Attendees interested in membership will be eligible for member rates as long as their application is approved no later than June 26. (Please note that it typically takes 1015 business days to process and approve applications. If an application is not approved by June 26, the company may be required to pay nonmember fees for attendee registrations and exhibit space. Contact ADS at 816.285.0810 or info@diesel.org for more information, or visit diesel.org.

Complimentary Tradeshow Passes

Complimentary Tradeshow Passes are for the exclusive use of visiting VIP employees (CEO, president, etc.) of exhibiting companies. Each exhibitor can receive passes which admits VIPs into the Tradeshow for one day. Tradeshow Passes cannot be used by exhibitors to bring unregistered members or non-members of ADS into the Tradeshow. Requests for VIP passes must be done in advance. Contact Rosemary Hall at ADS at 816.595.4826 or meetings@diesel.org for more information.

ADS disclaims responsibility for, or endorsement of products and services displayed at the annual Tradeshow. Participation by exhibitors is governed by consideration of free and open competition, and the legal requirements that no restraints be imposed thereon by ADS.

Social & Promotional Policy

The ADS Board of Directors has adopted the following: Manufacturers and others who occupy suites during the ADS International Convention & Tradeshow will limit social and promotional gatherings to times when there are no Association activities taking place. While strictly private conferences between a suite occupant and an individual rm may occur at any time and are not subject to this restriction, functions for which invitations are issued to a large group of individuals or which are open to all Convention attendees will be deemed to be in violation of this policy. Further, suite occupants who are not exhibitors shall not display products in their suites for viewing by Convention attendees; as such displays would circumvent and undermine the purpose and effectiveness of the ADS-sponsored Tradeshow. All manufacturers and suppliers are urged to abide by the policy as stated.

Convention Policies
The ADS Board of Directors has adopted policies with respect to social and promotional functions in hotel suites, Tradeshow passes and Convention exhibits. All ADS Convention policies may be viewed in detail at diesel.org/convention Policy with Respect to Convention Exhibits As set forth in its published Repair Standards, ADS is dedicated to highest-quality, manufacturer-accredited service with parts which equal or exceed original equipment manufacturers standards, but this dedication is not a factor in the structure and operation of, the ADS International Convention & Tradeshow.

San Diego 2013 15

400 Admiral Blvd. Kansas City, Missouri 64106 USA

Green Logo

FPO

July 30August 2, 2013

Manchester Grand Hyatt San Diego, California USA

diesel.org/convention

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