Part I Introduction OJT is still widely in use today.

In fact, it is probably the most popular method of training because it requires only a person who knows how to do the task, and the tools the person uses to do the task. Internship or on the job training is one way by which we students are given an opportunity to apply the theories and computations that we have learned from school. It also helps us to obtain applicable knowledge and skills by performing in actual work setting. olleges and universities require their students to undergo such training within a specific number of hours as part of the curriculum. On!the!Job!Training or OJT is job training that occurs in the work place. It is very important not only to teach students their chosen career but to show students the reality about working. In our case we are required to have a minimum of four hundred eighty si" #$%& 'rs.( number of hours for our OJT. )e are responsible to look for a specific company that will cater allow us, as student trainee. * minimum of one of course and a ma"imum of five students only is allowed in each company. +or us students, an OJT or internship program provides opportunities to go through the actual methodologies of a specific job using the real tools, equipments, and documents. In effect, the work place becomes a development venue for us student trainee to learn more about our chosen field and practice what we have learn from academy. On the other hand, a valuable OJT program also profits the companies who accept trainees. Our background OJT is very important when we are applying for a job. Oftentimes, employers will ask you the relevance of your training to your course and to the position you are applying for. It will be our training ground. If we still have no idea on what is meant to be a worker, OJT will give us a hint of career realities. ,tudents should reali-e the importance of OJT on their future career. 'aving a good performance during OJT is very important especially now that
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there/s a tight competition towards job seekers and the high qualification of companies. General Objectives

The general objective of the On!the!Job training is to develop the student/s intellectual, emotional and skills competencies provided with the advanced and detailed knowledge of the design, implementation, and management issues involved in the application of IT as well as to prepare him to become more responsive regarding to the local, national and global demands affecting the IT industry. Specific Objectives

,pecifically the objectives of the On!the!Job Training aims to develop0 1nowledge and skills acquired in the classroom in order to become more responsive to the demands of Information Technology #IT( 2rofession. *pply the relevant theories of IT 2rofession and ode of 3thics into practice. +eel and e"perience the actual world of work in computeri-ed services.

History of the Company The 2hilippine 5ational 6ank was established as a government!owned banking institution on July 44, .7.& with headquarters in the old 8asonic Temple along 3scolta, 8anila. Its primary mandate was to provide financial services to 2hilippine industry and agriculture and support the government/s economic development effort. )orld )ar I, then raging in 3urope, generated huge demand for the country/s major e"ports namely0 sugar, copra, coconut oil, 8anila hemp and tobacco. 'owever, not much was being done to develop the industries that produced these sought!after crops since access to credit facilities was limited then. To solve this problem, 'enderson 8artin, 9ice :overnor of the 2hilippines, together with 8r. 8iguel uaderno #who later became entral 6ank governor( drafted the charter for a national bank. In +ebruary $, .7.&, 2ublic *ct 4&.4 was passed by the 2hilippine legislature providing for the establishment of the 256 to replace the small 2. million government!owned *gricultural 6ank. 256/s first head office was the 8asonic Temple along 3scolta, the then ;)all ,treet of the 2hilippines; in the bustling district of ,ta. ru- in 8anila. *n *merican, '. 2arker )illis, was its first president. ;The +irst <niversal 6ank in the country; )ith 256/s establishment, +ilipinos found a bank of their own. 256 was authori-ed to grant short and long!term loans to agriculture and industry. The +ilipino farmers then could avail of loans with interest between %= to .>= per annum. 256 was also authori-ed to receive deposits, open foreign credits and rediscount bills. It was also given the special power to issue circulating notes. *s such, 256 functioned as the de facto entral 6ank of the country until .7$7.

On July 4$, .7.&, 256 established its first branch in Iloilo. In .7.@, 256 marked its entry in the field of international banking when it opened its 5ew Aork 6ranch. The following year, it established five more domestic branches and another overseas branch in ,hanghai, hina. 256 briefly ceased operations in January .7$4 but reopened the ne"t month under the supervision of Japanese authorities. *fter the ,econd )orld )ar, 256 reopened immediately and acquired the assets and assumed the liabilities of the banking division of the 5ational Treasury.

)ith the establishment of the

entral 6ank in .7$7, 256/s role as issuer of

currency notes, custodianship of bank reserves, sole depository of government funds and clearing house of the banking system ceased. ;256 launched the first on!line 3lectronic Bata 2rocessing ,ystem in the entire +ar 3ast;

In .7CC, it was authori-ed to operate as an investment bank with powers to own shares and to issue debentures. In .7&?, it established the 5ational Investment and Bevelopment orporation to engage primarily in long!term and equity financing of business ventures. 256 transferred to its new 'ead Office along 3scolta in .7&& and launched the first on!line 3lectronic Bata 2rocessing ,ystem in the entire +ar 3ast. 6etween .7&@ and .7@7, 256 continued to e"pand its operations by opening offices in Dondon, ,ingapore, Bjakarta, 'onolulu and *msterdam. In the domestic field, it opened .$ provincial branches. It was also during this period that the 6ank started the Bollar Eemittance 2rogram. In .7%>, 256 became the first universal bank in the country. 'owever, it
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encountered operational difficulties in the mid!%>s as a result of the economic downturn triggered by the assassination of ,enator 6enigno ,. *quino, Jr and had to be assisted by the government in .7%&. 2rivati-ation of 256 The privati-ation of the 6ank started when ?> per cent of its outstanding stocks was offered to the public and its stocks were listed in the stock e"change in .7%7. In .774, 256 became the first 2hilippine bank to reach the 2.>> billion marks in assets. *lso in .774, a second public offering of its shares was issued to continue its privati-ation. In .77C, the 6ank moved to its new headquarters at the 256 +inancial Eo"as 6oulevard, 2asay ity. In .77&, the ,ecurities and 3"change ommission approved the 6ank/s new entre in

*rticles of Incorporation and by!laws and the change in the status of 256 from a government!based to a private corporation with the control of the government reduced to $& per cent. *t the turnover rites on July 4?, .77&, 2resident +idel 9. Eamos declared0 256 is the bank for the +ilipino wherever he or she may be!! in the country/s centres of commerce and industry, in the far reaches of the countryside, and even in many places across the globe.; * 5ew 6eginning

In .777, a group of new private stockholders led by Br. Ducio

. Tan acquired

appro"imately ?C= of the total outstanding capital stock of 256. In early 4>>>, the group increased its share in the 6ank to &7.?4= and pumped in nearly 24> billion fresh capital in less than one year. This was done to emphasi-e the commitment of the new stockholders to the improvement of the 6ank/s financial condition, which had been incurring losses in operations due to poor asset quality. In late 4>>>, the 6ank suffered a liquidity crisis and the 5ational :overnment stepped in to support the 6ank by implementing a capital restructuring and injecting 24C billion in liquidity assistance. In 8ay 4>>4, the :overnment and the Ducio Tan :roup, representing the group of private stockholders, sealed the 8emorandum of *greement #8O*( that embodied the provisions that would help turn the 6ank around. It included, among others, the settlement of :overnment/s liquidity assistance by way of increasing the :overnment/s stake in the 6ank from .&.C%= to $$.7%=, in effect reducing the groupFs share from &%= to $$.7%=. *t the same time, the 6ank started operating under a C!year rehabilitation program. In *ugust 4>>C, the :overnment, as part of its privati-ation program, sold down its ?4.$C= stake in the 6ank via an auction. The private stockholders represented by the Ducio Tan :roup e"ercised their right of first refusal, reducing the :overnmentFs share to .4.C= and raising the groupFs to a total of @@.$?=. In June 4>>@, 256 settled its 2&.. billion loan to 2hilippine Beposit Insurance orporation #2BI (, more than four years ahead of the loanFs due date. The loan repayment was a clear indication of the 6ankFs renewed financial health. In *ugust 4>>@, the 6ank completed its Tier . follow!on equity offering where it rose about 2C.> billion in Tier . capital. Together with the sale of %7 million
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primary shares, @..% million secondary shares owned by the 5ational :overnment through 2BI and BO+ were sold to the public, thus bringing about a complete e"it of the :overnment from 256. ,ince the inception of the rehabilitation program, 256 e"ceeded the targets of the program. )hile the program called for profits starting 4>>C, the 6ank became profitable as early as 4>>?. )ithin four years, 256 increased its net income si"teen times from 2C4 million in 4>>? to 2%4> million in 4>>&. )ith its successful e"it from the :overnmentFs Eehab program and the strong income performance, 256 has demonstrated its ability to sustain its heightened competitiveness based on the three tenets of reducing non!performing assets, strengthening core businesses and increasing profitability.

The 6ank remains as one of the largest banks in the country with a wide array of competitive banking products to answer for the diverse needs of its huge clientele including more than 4 million depositors. 256 maintains its leadership in the overseas remittance business with remittance centres in the <nited ,tates, anada, Dondon, +rance, Italy, 'ong 1ong, Japan, ,ingapore and the 8iddle 3ast countries.

Part II
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Narration of Experiences The student trainee had her training at 2hilippine 5ational 6ank, Da 2a6ranch. ,he completed five hundred twenty three #C4? hrs.( hours and the following are her e"periences during the training. une! "#$% &hird 'ee( of une 'er first day of the On!the!Job training, with her co!trainee, Ehea '. +ajardo, she started )ednesday because she had to wait for the 6ranch 8anager to come back from her ten days leave. ,he was very e"cited and somewhat nervous because of the new environment and the new people she had met. *n hour before banking hours, 8aFam 2orras,68, gave a short orientation and briefing regarding the office works. *t first, she had the hardships of familiari-ing all the office work they gave. 8aybe because she does not find it connected with her course. They asked her to file all the documents and transactions they are doing. ,he filled the account information form #*I+(, client information form # I+( and signature cards #,I:. *EB,(. ,he does not find herself productive if she would just file the whole week. ,o she did the checking of checks account number and amount. They taught her how to use their office facilities, now she did scanning, photocopying and even networking. 'er first week was really a good start and she was motivated to perform e"cellently because of what she had already accomplished and because of her supervisor who was very accommodating and kind to her and to her co!trainee.

)ourth 'ee( of une

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It was a busy 8onday of June. *s trainee she was required to wear a student trainee I.B. within the bank premises. 8aFam 2orras, 68 told her to open the Gshort cut to *nnaF folder in the desktop and look for the student trainee I.B. format. ,he opened it, and started to edit the format by encoding her complete name, then she printed it, she started wearing her trainee I.B. *side from filing, encoding and photocopying, she also assisted the client to filled!up the withdrawal slip. *t first, she was in doubt, maybe she was not allowed, but 8aFam laire, ,ales and ,ervice *ssociate #,,*( e"plained to her that there were clients that were having difficulties to fill!up due to their conditions and senior citi-en clients are really need to be assisted. ,he also filled *I+, I+, ,I:. *EB,, filing of Transactions #)ithdrawal

and Beposit ,lips, Eeceipts(, scanning and photocopying. The bank accepting or catering ,,, 2ensioners and every year this pensioners were e"pected to visit the bank for their *nnual onfirmation of 2ensioners #* O2( and trainees were ards with dormant or inactive in!charge to assists the pensionerFs client. 8aFam :race, ,ales and ,ervice Officer #,,O(, asked her to check the clients ,ig. accounts.

uly! "#$% )irst 'ee( of uly 8onday, first day for the month of July, HO++!DI53IJ The bank was off! line, they cannot generate reports and the bank transactions were limited. This situation lasted for two days, 8onday and Tuesday. +or the first month of July, the same work and usual office works0 filing of *I+, I+, ,I:. *EB,, photocopying, encoding, scanning counting of coins deposited by the client 2hp. ..>>, 2hp. C.>>, 2hp. .>.>> bills and arranging of passbooks in alphabetical order. If the bank is off!line, the clients can still withdraw and deposit, but they need to leave their passbooks until on!line for machine validation.
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,he continued her work last week in checking of dormantKinactive accounts. 5ow that the bank was already on!line, another busy week has started. In line with this are0 filing of *I+, *gency, Over!the! ounter, 6lue dormantKinactive ,ig. I+, and ,I:. collar *EB,. Birect 2osting, EJ *gency, filing of B manpower

ards and filing of transactions #)ithdrawal and Beposit

,lips, Eeceipts(. *side from that, she assisted 8aFam Jen, the Teller, in *nneFs e!mail. The first week of July, was quite tired and stressful week. Second 'ee( of uly 'er workflow was the same as her first week of July, filing of *I+, ,I:.

burning. 8aFam 2orras, 68, asked her to delete the quota error reports in 8aFam

I+,

*EB, and 6ank Transactions #)ithdrawal and Beposit ,lips, Eeceipts(.

,he assisted the client to fill!up the withdrawal slip and withdrawing in the *T8 8achine. That time she can familiar to her duties and at the same time less supervision was given to her. ,he worked faster than before. ,he assembled computer units, did scanning, photocopying, printing bank document and she assisted the client to filled!up the withdrawal and deposit slips and withdrawing in the *T8 8achine. &hird 'ee( of uly In this week, for the first time they met the 256 Technician, he came to install the 6.I.E. application for the 6.I.E. payment purposes. 'er tasks were assisting the client to fill!up the withdrawal slip and withdrawing in the *T8 8achine, filing of *I+, I+, ,I:. *EB,, bank transactions #)ithdrawal and Beposit ,lips, Eeceipts(, Birect 2osting, and Eequest for )rite! off +iles and 8inutes of 8eeting. ,he also do the scanning, photocopying of files, encoding and printing of 8inutes of 8eeting, assisting the pensionerFs client to fill!up the *nnual onfirmation of 2ensionerFs #* O2( +orm.

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)ourth 'ee( of uly ,he started the week in filing of transactions #)ithdrawal and Beposit ,lips, Eeceipts(, *I+, I+, ,I:. *EB,, encoding and filing the 8inutes of 8eeting and 3nd of Bay Eeports. It was not an ordinary week for the whole 256 Institution, because they were celebrating the 7@th year anniversary of the bank and they used to spend this week as their celebration for the event. They had white and blue balloons decorated inside the bank and free candies for the clients. Bespite of this celebration, office works must go on0 scanning, printing and photocopying of bank documents. 8aFam the ,,, *nnual laire, the ,,*, told her to encode onfirmation of 2ensionerFs Transmittal +orm, lists of the ,,, losed *ccounts, assisted the client to fill!up the withdrawal

2ensioners and it will be forwarded to the ,,, 8ain Office. *fter that, she encoded the lists of slip and releasing of passbooks. )ifth 'ee( of uly The whole day of July 47, was brown out, and because of this, the system theyFre using was not working well, so they need to prepare all the documents manually. ,he had observed that it was time consuming. The use of hi! tech system greatly affected their nature of work. The bank have generator, yet it cannot cater the power supply needed by the bank. Therefore filing was her work for the whole day0 filing of *I+, I+, ,I:. *EB, and Birect 2osting. )e scanned, photocopied, and printed the minutes of meeting. 8aFam 2orras, the 68, asked her help in checking the lists of 'igh!Bividend +und and 8abuhay 2rime, then she also assisted 8aFam Eose in Eeleasing client passbooks. This week was a very heavy week but despite of it, she really learned a lot not just academically but socially as well because she learned to adjust herself to the people around her and she learned to sociali-e with them.

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*u+ust! "#$% )irst 'ee( of *u+ust 'er OJT journey for this week started, when one client wanted to deposit coins, but the coins were not yet packed and labelled, wherein one of the policies that the coins to deposited must be packed in a plastic and labelled, after all it is not the bankFs responsibility. ,ince the client came early in the morning before the bank hours, they handed their help packed the coins. It took half day of her duty to finish packing. 8aFam 2orras, 68, said that it was not the first time that this client deposited coins which are not packed and labelled. 8aFam laire, ,,*, gave her the lists of the closed accounts and

according to herL she can encode it anytime as long as she is free. ,he was very busy doing her assigned tasks. Second 'ee( of *u+ust *s what they had said, H*lways 3"pect the <ne"pectedI, it was really une"pected when 8r 8ariano HJunI 8agbanua,256 *rea 'ead Officer in 2anay, had a surprise visit the 256 Da 2a-, for inspection. ,he was surprised and shocked as wellL because she was not prepared and maybe because it was her first time to saw him. )hile he was busy talking to the 8anager, she just continued her work in filing of *I+, I+, ,I:. *EB,, 8inutes of 8eeting, *T8 Eeports and printing of 3nd of Bay Eeports. ,he heard so many rumours about this terror and strict *rea 'ead Officer. 6ut at least before she ended her OJT journey she had given a chance to meet their terror and strict boss. &hird 'ee( of *u+ust It was a rela"ing week for the trainee, less paper works. ,he encoded the ,,, Transmittal of *nnual onfirmation of 2ensioners and printing the 3nd of Bay Eeports. ,he enjoyed so much in assisting the pensionerFs client, for they were sharing their ideas and she really gained from them out of their e"periences before they became pensioners. *fter a short conversation with the pensioners,
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back to work, the same thing0 scanning, photocopying and printing of bank documents. 8aFam :race, ,,O, gave her the lists of closed accounts and told her to pull!out their *I+ and Beposit *ccount +orm after that she had filed it and put a stamped H losed *ccountF. This week was not as heavy as the previous week but she enjoyed it because of the new tasks that she accomplished. It was a great week for her and she was really satisfied with her accomplishments for this week. Bespite the times that she was just sitting on the chair, in front of the table, and waiting for them to ask her to do something, she still learned to behave and to be alert whenever they call her for assistance. )ourth 'ee( of *u+ust This week was the delivery of the requested office supplies of the bank. 3arly in the morning of *ugust 47 together with 8aFam laire, ,,*, and the utility, they opened the big bo"es that contains office supplies of the bank. They checked the supplies thoroughly one by one to make sure that the delivered supplies were complete and correct. *fter this, she had a lot of paper works to be filed, the dormant or inactive sig. cards, transactions #)ithdrawal and Beposit ,lips, Eeceipts(, *I+, I+ and the closed accounts. ,he assisted the client in withdrawing at the *T8 8achine and to filled!up withdrawal slip. It was the end of her *ugust OJT e"perience.

September! "#$% )irst 'ee( of September Buring this week of her On!the!Job Training, new tasks were assigned to her and performing these tasks helped her to grow as an individual conducting her training in the workplace. ,he was tasked do the filling of *I+, and I+, ,I:. *EB,, Birect 2osting, Transactions #)ithdrawal and Beposit ,lips, Eeceipts( losed *ccounts. 8aFam 2orras asked her if she can help her in copying the images and files from her e!mail add and transfer to the flash drive. *fter that she
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did the printing, photocopying and scanning of bank documents then we resi-ed and -ipped the files. There were so many pensioners client who needs her help in assisting them to fill!up the *nnual onfirmation of 2ensionerFs #* O2( +orm. *fter a while 8aFam Jen, the Teller, approach her if she can assists in cd burning. *nother week of accomplishment of OJT activities was done. Second 'ee( of September and ,ast -ee( of O & This was her last week of On!the!Job Training and she needed to finish and to perform the tasks assigned to her. ,he was asked to encode the closed accounts for the month of *ugust and ,eptember, encoded and printed the label of the check books. *s usual, photocopied, scanned and printed bank documents. ,he also did the filing of transactions #)ithdrawal and Beposit ,lips, Eeceipts(, the *I+, time to assist the I+, ,I:. *EB, and losed *ccounts, and this was her last onfirmation of pensioners client to fill!up the *nnual

2ensionerFs #* O2( +orm. ,he was happy because she had finally finished her training but somehow sad because she will be leaving the office where she had lots of memories and she will be missing the people that became closer to her even just for a short period of time.. Bespite the sorrow of leaving them, she was still happy that once in her life, she had met people like them in her life who taught her things related to her chosen course, and most importantly, they helped her to be the best that she can be.

Part III Conclusion

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'onesty is an essential virtue specially working in a bank. *s a trainee, she e"pected to be honest, truthful and upright in the performance of her work since she was dealing with the 2hilippine 5ational 6ank officers, 3mployees and lients. *t the end of the On!the!Job training period, she e"perienced many things and learned from it. ,he learned how the competition happens among business world, specifically in bank transactions, their strategies, on how to convince the clients to invest, on how to assure the clients that thier files and information are treated confidentially and secured. 'er OJT lasted for almost three months. ,he can say that this training boost her self confidence, her personality as individual, it enhanced her skills in computer application and it changed too much her studentFs outlook in life through e"posure in performance of actual work relevant to Information Technology, that may serve as her stepping! stone for the future career. *side from handling computer and paper works, they did not missed the chance to e"perience, on how bank transactions occured. It is very important to learn these things because these are the things essential for us to know about this kind of work. Throuhgout the training, she e"perienced dealing with different kind of people around her, with the clients, bosses and most especially with her c>!trainee. It is important to a group of workers to have camaraderie so that they can work well and attain their goal. Through this OJT, she has seen the difference when she is in school and in the real world, most of the time she just learned theoretically in school while in real world, she actually e"perience and apply what the trainers taught to her.

Part I. /ecommendation

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The school must have good coordination for some companies that accept On!The!Job Training inside their company. The university should provide more budget and time given to the OJT coordinator and should assign not only one OJT coordinator to have the best monitoring of the training of the students are taking especially to those students who chose to do their training in far places like 6acolod, 8anila and others. because it students. +or the company, they donFt have to hesitate to accept an IT trainees so that there must be somebody to assist them about their problems regarding their computers. +or the future OJT trainees, they must have a good company that would give them a good training ground and would enhance their knowledge and capabilities. They must look for a company or institution where they can apply their learned knowledge from the university and they must know the background and the functions of the company that they are going to. They must know their nature of job so that they will have an idea on what they are going to do when they will be starting their training. )hen they are in training, they must focus and concentrate in their assigned task. *lways abide the rules and regulations of the company. Just always be on time. *nd in case of problems, be calm and do not panic. Disten to your supervisor and know your responsibilities. BonFt be shy to ask your supervisor or your superiors if there are something that you donFt understand. It is better to ask them than having any mistakes while doing your assigned task. Dearn to accept the fact that you also commit mistakes. Dearn to get along with your co!workers and to your superiors. *lways remember your reason why you are in that company, to learn. The company is a good training ground , created a good service to their clients and gave training for the

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