XLRI Jamshedpur Management Information Systems, Term II, BM, 2013-2015

Instructors Ashis Kumar Pani (akpani@xlri.ac.in) Extension: 3144 Rajeev Sharma (rsharma@xlri.ac.in) Extension: 3139 Soumyakanti Chakraborty (soumyakc@xlri.ac.in) Extension: 3164 General Overview Although investments on IT keep increasing each year, the returns from these investments are highly variable. For example, research has established a positive relationship between IT investment and productivity growth, but studies have also shown a high variance around the positive mean. In addition to investigating the relationship between IT investment and performance change, researchers have also examined ITs organizational impact. This work has also found great variance in outcomes of interest . Similarly, IT adoption efforts also display high variation. Some new technologies are welcomed by their users and adopted quickly and easily, while others are not. There is widespread agreement that most IT failures and disappointments are due to managerial and organizational factors. In fact, virtually all work on ITs impact, whether conducted by academics or practitioners, st resses that managerial involvement is vitally important for achieving desired outcomes. Furthermore, most work in this area concludes that managers outside the IT function, as well as within it, need to be properly involved if IT efforts are to succeed. It appears, however, that many companies have not yet successfully integrated general managers into technology decisions and projects. A 2006 survey of executives responsible for IT, for example, found that over 50% considered alignment between business needs and IT to be their most critical concern around information technology. Course Objectives This course attempts to make students aware of the dynamics of information systems in organizations so that they will be able to function and manage effectively in the now IT-laden corporate world. And to function and manage effectively students have to recognize that it is extremely difficult to predict the consequences of implementing an information system, and that the effects might even turn out to be negative. To contribute positively as a manager, students must comprehend the range of potential effects, the set of factors that affect these outcomes, and the connections between them. In addition, it is important for the students to get acquainted with the recent happenings in the technology domain and their probable effects on organizations, so that they can separate myths from realities as decision makers. To summarize, the objectives of this course are as follows: a. To increase students knowledge of the potential benefits, dangers, and limitations of information technology b. To equip them with the basic concepts that they can apply to leverage the benefits, avoid the dangers, and surmount the limitations of information technology. c. To introduce students to the world of spreadsheet modeling, to help them appreciate the power of spreadsheets as a modeling tool to solve business problems. Course Material a. Textbook - Management Information Systems Managing the Digital Firm (Tenth Edition) by

Kenneth C. Laudon and Jane P. Laudon, Pearson India, 2007. b. Cases distributed in class for discussions. c. Collection of Articles distributed as a part of the reading material d. Articles, slides, and links uploaded in the AIS from time to time

Tentative Session Plan

S. No.
1

Topic
Introduction & Motivation

Readings
Information Technology Management from 1960 2000

Case

Instructor
Prof. Sharma

How Businesses use IS

IT Interaction Model

Prof. Sharma

Information Systems and Business Strategy

Prof. Sharma

Understanding Enterprise IT

Prof. Sharma

Understanding Function IT

Prof. Sharma

Understanding Network IT Quiz I Syllabus Sessions 1 to 6 Introduction to e-Commerce, eBusiness and Digital firm

Prof. Sharma

Prof. Pani

Evolution of IT infrastructure, New IT infrastructure for Digital firm

Prof. Pani

19

Introduction to ERP The critical success factors for ERP implementation

Prof. Pani

10

IT in Supply Chain Management

Chapter 2 of the textbook

Prof. Pani

11

IT in Procurement

Chapter 2 of the textbook

Caselet III

Prof. Pani

12

e-Marketing & e-CRM Quiz II Syllabus Sessions 7 to 12

Prof. Pani

13

Introduction to Spreadsheet Modeling - I

Using MS Excel to Model Simple Business Problems Basic Excel Functions

The Woodworks Company

Prof. Chakraborty

14

Introduction to Spreadsheet Modeling - II

Modeling an Ill-Structured Problem

Retirement Planning Problem (A)

Prof. Chakraborty

15 17

Some Important Excel Functions I

VLOOKUP, HLLOKUP, INDEX, MATCH, IF, COUNTIF, TEXT functions, etc.

Prof. Chakraborty

18 19

Advanced Spreadsheet Modeling I

Sensitivity Analysis, Tornado Charts Array Formulas

Prof. Chakraborty

20

Advanced Spreadsheet Functions

Prof. Chakraborty

Evaluation Quiz I Quiz II End-term 30% 30% 40%

Availability for Guidance: Wednesdays to Fridays (11:00 am to 5:00 pm). Please make a prior appointment by sending an email.

Grading Scheme: Grade Marks A+ >=85 A 75 84 B+ 65 74 B 55 64 C+ 45 54 C 35 44 D+ 30 34 D 25 29 F < 25

Policies All academic work, written or otherwise, submitted by a student is expected to be the result of the students own thought, research, or self expression. Putting ones name on an academic work (submission) implies certifying the originality of the submission. Therefore, any submission which borrows ideas from other academic works should acknowledge the original work properly. Submitting modified assignments of other students, allowing other students to copy from your work, cheating during examinations, all violate the norms of academic honesty. Any such violation would be dealt with according to the rules laid down in the students manual (section 24.2.2, page 22).