The word ISO comes from a Greek word Isos which means Equal. That means Equal to Standard.

Some popular ISO standards: ISO 9000 Quality management ISO 14000 Environmental management ISO 26000 Social responsibility Benefits of International Standards: Enhanced customer satisfaction - International Standards help improve quality, enhance customer satisfaction and increase sales. Access to new markets - International Standards help prevent trade barriers and open up global markets. Increased market share - International Standards help increase productivity and competitive advantage. Environmental benefits When products and services conform to International Standards consumers can have confidence that they are safe, reliable and of good quality Expert opinion - ISO standards are developed by experts. By integrating an ISO standard into national regulation, governments can benefit from the opinion of experts without having to call on their services directly. Opening up world trade - ISO standards are international and adopted by many governments. By integrating ISO standards into national regulation, governments help to ensure that requirements for imports and exports are the same the world over, therefore facilitating the movement of goods, services and technologies from country to country. ISO 50001 Energy management ISO 31000 Risk management ISO 22000 Food safety management

For business

For society

For government

ISO 9000: The ISO 9000 family addresses various aspects of quality management and contains some of ISOs best known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customers requirements, and that quality is consistently improved. The standard is based on a number of quality management principles. There are many standards in the ISO 9000 family, including: ISO 9001:2008 - sets out the requirements of a quality management system

ISO 9000:2005 - covers the basic concepts and language ISO 9004:2009 - focuses on how to make a quality management system more efficient and effective ISO 9001:2008 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). Benefits of ISO 9001: Some of the benefits to your organisation: Provides senior management with an efficient management process Sets out areas of responsibility across the organisation Identifies and encourages more efficient and time saving processes Marketing opportunities Some of the benefits to your customers: Improved quality and service Delivery on time Fewer returned products and complaints ISO 9001 Requirements: The standard has eight clauses: Scope Normative References Definitions Requirements that and orgn must meet
For information

Highlights deficiencies Reduces your costs Provides continuous assessment and improvement

Independent audit commitment to quality

demonstrates

Quality Management Systems Management responsibility Resource management Product/service realization Measurement, analysis and improvement

Steps for installation of ISO 9001: General ISO Certification Process: i) Auditing by the 1st party (Company/Organization itself) ii) Auditing by the 2nd party (Usually by any local Consultant/local certified Organization) iii) Auditing by the 3rd party (by the ISO affiliated body) Thus in other words we can say: 1. 2. 3. 4. 5. 6. Forming ISO team by selecting single person from every department of the company Then Top management will select the MR (management representative) Assign a consultant Consultant then contact with MR and giving him necessary task MR will finish those tasks with the help of his team and give feedback to the consultant The consultant will review the progress and then apply to the ISO affiliated body

7. Affiliated body will visit the company and if everything will ok then the company will be ISO certified within three months