C i t y o f T o r o n t o S t a f f N e w s l e t t e r

Torontos annual
all-night art festival
The eighth edition of Scotiabank Nuit
Blanche once again transformed Toronto
into a celebration of contemporary art. The
sunset-to-sunrise event featured 112 art
projects created by more than 500 artists.
This years centrepiece exhibit was courtesy
of renowned Chinese artist Ai Weiwei. His
massive installation Forever Bicycles consists
of over 3,000 connected bicycles creating a
three-dimensional structure at Nathan Phillips
Square.
For the frst year ever, six projects, including
Forever Bicycles, were extended, allowing
for people to enjoy these projects again in a
different light.
Scotiabank Nuit Blanche is produced by the
City of Toronto in collaboration with Torontos
arts community. Corporate sponsors, media
partners, major cultural institutions, schools,
volunteers and Torontos arts community have
supported the event from its inception in 2006.
Other upcoming City-produced events include:
Cavalcade of Lights (November 30), Doors
Open 2014 (May 24 and 25) and Winterlicious
(January 31 to February 13).
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Ai Weiweis Forever Bicycles lights up Nathan Phillips Square as part of the Off To a Flying Start exhibition
The Scotiabank Nuit Blanche audience enters
John Nottens Shrine at the Romancing The
Anthropocene exhibition
More information including a city-wide festival and events calendar: toronto.ca/special_events
Infated and rising high above the crowd at the
PARADE exhibition is Monster Child by
Libby Hague
KUDOS
Compliments for City staff
Toronto Building
This past autumn, my husband and I submitted
a permit application to the Scarborough
municipal offce for approval for a rear
sunroom and a front porch. We would like to
commend the excellent assistance we received
from Mr. Addie Loo and Mr. Prakash Parikh
in answering the many questions that arose
concerning the project, and express our
appreciation for their help and professionalism.
In addition, Mr. Loo was most helpful with
general information on building codes
regarding a few queries that arose later in
the project, which enabled us to make good
design decisions regarding the structures.
Jennifer C. and David S.
Solid Waste Management Services
Thank you [Rob Orpin, Director of
Collections/Litter Operations] once again,
for coming to our Flood Awareness event
last week. It was extremely helpful having
someone from Solid Waste Management
Services answer the questions of our members
and residents of Etobicoke [regarding the
challenge of managing the removal of
massive amounts of damaged material]. They
were all very pleased by your presentation
and felt that Solid Waste went above and
beyond the call of duty in the aftermath of the
[July 8, 2013] storm. Thanks again, we truly
appreciated your attendance at our meeting.
Sam P., Field Director of the Our Place Initiative
Shelter, Support & Housing Administration
I have not met most of you, but I want to
thank you sincerely for doing the good work
that you do. You may never know the positive
differences you had made in the lives of women
that had crossed paths with you, but believe me
when I tell you your work makes the world a
better place. Please take comfort in knowing
that what you do makes a difference...every
day. I am forever indebted to the residence
for looking after my mother. A special thanks
to Ava and Karma for being kind and caring,
and giving my mother comfort, warmth and
attention when she needed it most. I am very,
very grateful for that. Anita, whose mother was in
Womens Residence shelter
Toronto Emergency Medical Services
In June you [paramedic Deb Wicks] were kind
enough to visit me and to give me some good
advice. You left me an information sheet to fll
out for my husband and put on the inside of the
fridge. Paramedics (had to come to the house
to care for my husband) were pleased that the
information was all there and so was the social
worker at the hospital. I want to thank you
for your kind and helpful hints. Cory, resident
Enterprise Toronto
When I started thinking about launching my
gourmet ice cream sandwich company, my
frst stop was the Enterprise Toronto offce
at the City. The staff there were friendly,
knowledgeable and encouraging of my
business idea. They guided me through many
different elements of starting a new business:
being my community partner for a Canadian
Youth Business Foundation loan, helping me
incorporate my new business, linking me up
with experts in the food industry and directing
me to many resources. What would have taken
me months to fnd and understand on my own,
I was able to get within a few weeks thanks to
Enterprise Toronto. Sanober

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Four projects honoured with a
City Manager Award
The 2012 City Manager Awards were presented on September 25. The City Manager Award recognizes the outstanding work of the
Toronto Public Service.
The submissions were impressive and City Manager Joe Pennachetti
presented four awards this year one in the Divisional category, two
in the Cross-corporate category and one in the new Human Rights,
Access and Equity category.
At the awards ceremony, the City Manager noted that he is inspired
by the extraordinary talent and dedication shown by staff from all
divisions across the city and said, I believe that the Toronto Public
Service and the city are better served when we take the time to
celebrate our successes.
Divisional category Community Crisis Response Program (left to
right): Denise Andrea Campbell, Director, Community Resources, Social
Development, Finance and Administration (SDFA); Scott Mckean, Manager,
Community Development; Saleha Nahdi, Community Development Offcer,
Community Crisis Response Program (CCRP); Joe Pennachetti, City Manager;
Stephen Linton, Supervisor, CCRP; Scerena Offcer, Community Development
Offcer, CCRP; and Chris Brillinger, Executive Director, SDFA
Human Rights, Access and Equity category Urban Elder Street Outreach
Initiative (left to right): Gord Tanner, Manager, Streets to Homes; Trish Lenz,
Street Outreach Worker; Vern Harper, Elder; Joe Pennachetti, City Manager;
and Phillip Abrahams, General Manager, Shelter Support and Housing
Administration
Cross-corporate category Entry to Food Processing Training Program
(left to right): Michael Wolfson, Economic Development and Culture; Mahnaz
Chinoy, Toronto District School Board; Joe Pennachetti, City Manager;
Susanna Siou, Toronto District School Board; and Mary Baratta, Employment
and Social Services
Cross-corporate category 2012 Ontario Summer Games Dreams Begin
Here (L-R, front): Lai Wong, Parks, Forestry & Recreation (PFR); Catherine
Meade, PFR; Deborah Blackstone, Strategic Communications; Loretta
Chandler, Offce of Emergency Management; Joe Pennachetti, City Manager;
Cathy Vincelli, PFR; Sandra Richardson, Toronto Police Service; Theresa
Bailie, Facilities and Logistics; Janie Romoff, PFR; (L-R, back row): Stratis
Gogosis, PFR; Janvere Lyder, Public Health; Morgan Opong, Public Health;
Bruce Parker, PFR; Jim Hart, PFR; Rick Powers, PFR; Bev Kurmey, City
Clerks Protocol Services; and Phyllis Berck, Toronto Offce of Partnerships
The wedding chambers at the Scarborough, North York and York Civic Centres can
now be booked and paid for using a new online service. A half-hour booking at
one of the three Civic Centre wedding chambers is $104, plus HST. Couples must
bring an offciant and two witnesses. Decorating of the space and playing music
is permitted.
The chambers at City Hall are currently operated by a third party and must be
booked in person.
More information or to book online: toronto.ca/marriage/chambers.htm
WED.
B
o
o
k
CLICK.
C i t y o f T o r o n t o S t a f f N e w s l e t t e r
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Toronto Public
Service Week
By all accounts, Toronto Public Service (TPS) Week, September 23 to 27, was a success.
Staff came out in droves to pancake breakfasts benefting the United Way at City Hall, Metro
Hall, Scarborough, North York and Etobicoke Civic Centres. City Manager Joe Pennachetti
and senior management attended the breakfasts and had an opportunity to meet with staff. At
East York and York Civic Centres, staff had coffee with the City Manager.
In addition to these events, divisional representatives developed a range of activities for their
staff. Planning sessions, staff recognition events, pot luck lunches and BBQs took place at
work sites across the City.
To cap off the week, a talent show was held at Metro Hall on September 27. The TPS has
Talent show provided a showcase for City staff with an amazing array of talent. And on
Friday evening, more than 1,000 staff members and their families attended the Toronto Blue
Jays game.
City Manager Joe Pennachetti spent the week visiting work locations across the city, I
thoroughly enjoyed being on site meeting with staff. As always, I came away from the week
impressed with staffs commitment to serving the residents and businesses of Toronto.
Given the overwhelmingly positive response around the City, TPS Week will be an annual
event. In order for organizers to plan for next year, a short survey has been developed. Please
fll out the survey by November 15: http://cityoftoronto.fuidsurveys.com/s/tpsweek
City Manager Joe Pennachetti visits the Humber Bay Treatment Plant during TPS Week
TPS WEEK
TRUCK RODEO
The Toronto Public Service Week Truck
Rodeo was a joint effort between Solid
Waste Management Services and Fleet
Safety. Many staff from both divisions
worked behind-the-scenes to set up the
course, prepare coffee and snacks for
everyones 7 a.m. arrival, cook lunch,
and generally assist where needed.
Thirty-six staff competed, testing
their driving and operating skills on
equipment they use daily. Thanks to
everyones efforts, the day was a huge
success.
Calbert Fraith, who received the Grand
Champion prize (left) and Jim Harnum,
General Manager, Solid Waste Management
Services
PLANNERS IN
PUBLIC SPACES
Earlier this year, a series of staff workshops
were held within the City Planning division.
Many staff viewed it as an opportunity to
speak about how passionate they are about
the job they do, and what they thought they
could do better.
One of the ideas that emerged from those
discussions was a strong desire to get out
in the community more often to engage
Torontonians in discussions about their city.
By turning the planning department inside
out, staff felt they could strengthen the
collaboration between the people of Toronto
and the City Planning Division.
Taking that message to heart, Chief Planner
Jennifer Keesmaat built on an idea she frst
heard about in Australia. She asked the
division for volunteers to create a series of
pop-up workshops throughout the city.
The pop-ups would give the City Planning
division a chance to get the people of Toronto
talking about planning issues that matter
to them outside of the context of a formal
community planning meeting.
With that, the Planners in Public Spaces
(PiPS) initiative was born. The goal of
PiPS was to take the conversation to where
the people are (events, farmers markets,
subway stations) to explore planning issues
that affect the city as a whole, and to create
opportunities for people to tell City staff what
they love about where they live.
On August 20, PiPS was launched.
Since then, PiPS events have taken place
throughout the city and the response has
been overwhelming. More than 1, 000 people
have visited a PiPS booth to engage in
lively discussions about city building, public
transit, the Ontario Municipal Board and
local planning issues. This initiative makes
planning accessible to everyone and allows
staff to reach a diverse population that may
never participate in formal public meetings.
Learn more at: toronto.ca/planning/pips
MLS Director Tracey Cook, City Manager Joe
Pennachetti, and Equity, Diversity and Human Rights
Director Uzma Shakir serve up breakfast at City Hall
Staff at Etobicoke Civic Centre enjoy a pancake
breakfast
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Awards and Accolades
TORONTO PUBLIC SERVICE JOB INCENTIVE PROGRAM
The Toronto Public Service Job Incentive Program provides unpaid work experience opportunities to help people develop skills and gain
valuable work experience. At its launch in 2010, Toronto Employment & Social Services (TESS) challenged all divisions to Make a Chair
Available in their workplace and develop opportunities that were interesting and meaningful both to the candidates and to the divisions.
To date, 20 City divisions, one provincial
ministry and six business improvement
areas have provided a placement opportunity
to help transition these individuals closer
to employment. Over 270 people have
participated in the program and of the 237
who have completed their placement, half
have found employment.
The Job Incentive Program is an opportunity
for Toronto Employment and Social Services
to recognize and thank all City divisions for
their participation.
2013 JOB INCENTIVE PROGRAM AWARD
WINNERS:
GREATEST QUANTITY OF OPPORTUNITIES
(IN RELATION TO STAFFING COMPLEMENT)
WINNER: Economic Development & Culture
HONOURABLE MENTION: Long-Term Care
Homes & Services
GREATEST VARIETY OF OPPORTUNITIES
(IN RELATION TO THE NUMBER OF
OPPORTUNITIES SUBMITTED)
WINNER: Shelter, Support & Housing
Administration
HONOURABLE MENTION: Solid Waste
Management Services
GREATEST QUALITY OF OPPORTUNITIES
(BASED ON PARTICIPANT FEEDBACK)
WINNER: Human Resources
HONOURABLE MENTION: Pension, Payroll &
Employee Benefts

For more information about the Job Incentive
Program and how your division can make
a difference, contact Helen Globocki,
Employment Development Representative,
416-392-4096, hglobock@toronto.ca or
Mary Baratta, Manager, 416-392-8433,
mbaratt@toronto.ca.
EMS EMPLOYEES WIN MERIT AWARDS
Each year, Toronto Emergency Medical Services employees may be nominated and
awarded for their exceptional work as a member of Toronto EMS.
On July 19 at EMS Headquarters, Chief Paul
Raftis, Toronto EMS Honorary Chief Major
General Richard Rohmer and Dr. Richard
Verbeek, Sunnybrook Centre for Pre-Hospital
Medicine presented the following employees
with Toronto EMS Merit Awards.
Paramedics Mike Melnyk and Aga Khan
were off-duty and travelling through
Brampton last November. They came upon
a bus accident and treated 20 passengers for
various injuries and assisted Peel paramedics
in transporting nine patients to hospital.
Emergency Medical Dispatchers (EMDs)
Melanie Austin, Kelly Burton, Anne-Marie
Pupke, Robin Gillies and Nancy Vechiola
were the frst call-takers resulting from a
shooting incident in which paramedics treated
and transported over 20 people to hospital.
Behind the scenes in the dispatch centre
these employees handled multiple calls for
help, and co-ordinated ambulance dispatch
and requests for paramedic services outside
Toronto to assist in patient care.
Superintendent of the Toronto EMS Cardiac
Safe City program, Jyl McGunigal conducted
volunteer fundraising that permitted Cardiac
Safe City to hold several mass training
sessions in 2012, resulting in thousands of
people being trained in cardiopulmonary
resuscitation that would not have otherwise
been trained.
(Left to right): Major General Richard Rohmer;
paramedic Aga Khan; three Khan children in
front of Aga;Toronto EMS Chief Paul Raftis; Dr.
Richard Verbeek; and paramedic and piper Mike
Melnyk
(Left to right): Major General Richard Rohmer;
EMDs Melanie Austin and Kelly Burton; Toronto
EMS Chief Paul Raftis; and Dr. Richard Verbeek
(Left to right): Major General Richard Rohmer;
Superintendent Jyl McGunigal; Toronto EMS
Chief Paul Raftis; and Dr. Richard Verbeek
Bendale Acres
recognized for
innovative care
Bendale Acres was recently recognized for
its signifcant contributions in long-term
care for French-speaking residents. The
recognition was awarded by Entit 4, which is
a provincially-funded organization that strives
to improve health services to the francophone
community.
Bendale Acres has a French unit, made up of
37 beds, called the Pavillion Omer Deslauriers
where staff can speak both French and English
and are able to provide care for residents in
their language of choice. Since June 2013,
priority for admission to this unit has been
given to French-speaking applicants who apply
to Bendale Acres. Often as people age, their
ability to speak a second language declines
and communication can become challenging.
When this happens, residents and care
providers may have diffculty communicating
such things as symptoms, treatment options,
and medication administration which can
affect the quality of care.
The award was presented to Bendale Acres
Administrator, Margaret Aerola and Nicole
Mcgouran, Manager, Resident Services.
Reg Paul, General Manager, Long-Term
Care Homes & Services was also on hand
as were representatives from the Ministry of
Health and Long-Term Care and the Offce of
Francophone Affairs.
(From left): Reg Paul, General Manager,
Long-Term Care Homes & Services ; Margaret
Aerola, Bendale Acres Administrator; and Nicole
Mcgouran, Manager, Resident Services
C i t y o f T o r o n t o S t a f f N e w s l e t t e r
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WINNER ANNOUNCED FOR 2013
TORONTO BOOK AWARDS
Kamal Al-Solaylee was recently named the
winner of the 2013 Toronto Book Award for his
memoir Intolerable: A Memoir of Extremes. The
announcement was made October 9 at an awards
ceremony at the Toronto Reference Librarys
Bram & Bluma Appel Salon.
Other fnalists were also recognized at the
event including Patrick Cummins (photos) and
Shawn Micallef (text) for their annotated book
of photography, Full Frontal T.O.; Kevin Irie for
his collection of poetry, Viewing Tom Thomson,
A Minority Report; Aga Maksimowska for her
novel, Giant; and Katrina Onstad for her novel,
Everybody has Everything. Each shortlisted author
received $1, 000 and the winner, Al-Solaylee,
received an
additional
$10, 000 in
prize money.
Established
by Toronto
City Council
in 1974,
the Toronto
Book Awards honour authors of books
of literary or artistic merit that are evocative of
Toronto.
More information: toronto.ca/book_awards
TORONTOS GOT
IT AWARDS OF
EXCELLENCE
The 2013 Torontos Got
IT Awards of Excellence
Program is back for its ffth
year. The program, which
began in 2009 as part of the
Toronto Innovation Showcase,
recognizes City staff for their
excellence and contributions
to the information technology
community throughout the year.
Awards are given to individuals
and teams who have made
a positive impact within the
IT community. Some of the
award categories include
customer service, leadership
and innovation. Recognizing
achievements in these areas is
important for ongoing learning
and improvement. Winners will
be recognized at the awards
ceremony on November 28 at
City Hall.
More information:
insideto.toronto.ca/itweb/srp
ETHICS TRAINING
Fraud Prevention and Whistle Blower Protection
the third and fnal mandatory e-learning course
as part of the Doing it right: Supporting an ethical
workplace initiative is now available for staff to
complete. This training will give you an overview
about these policies and will guide you to do the
right thing if you suspect misuse or misappropriation
of City assets. You will also be informed about how
you will be protected from reprisal while acting in
good faith and reporting a wrongdoing.
If you do not have access to a computer, your manager
or supervisor will have a team meeting at your
workplace to facilitate taking the e-learning courses.
Other resources that will help guide you when faced
with an ethical issue include related policies, protocols
and procedures. There are also a number of staff in the
organization available to support you along the way.
The deadline to complete all mandatory e-learning
courses including Confict of Interest and Mission,
Values and Ethics is December 31, 2013.
Doing it right initiative:
insideto.toronto.ca/doing_it_right
Extraordinary Achievement Awards
The frst winners of the 2013 You Make the Difference Extraordinary Achievement Awards were announced during Toronto Public Service Week
(September 23 to 27). There were a total of 19 winners in fve categories Customer Service Excellence, Leadership Excellence, Innovation,
Commitment and Community Engagement.
Details about the winners and their nominations: insideto.toronto.ca/youmakethedifference/achievement-awards-2013.htm
Safe City Program saves lives
There are more than 1,300 Automatic External Defbrillators
(AEDs) that Toronto EMSs Safe City Program places and
maintains in public buildings including TTC stations, police
stations, recreation centres, pools and skating rinks. Seconds
count when a heart stops beating. Bystanders who see someone
in cardiac arrest, unconscious and not breathing can help
paramedics save a life by providing cardiopulmonary resuscitation
(CPR) and a shock, if needed, from a public access defbrillator.
In 2013, the Toronto EMS Safe City Program
has contributed to saving the lives of nine people
including these cases:
On August 28 at Union station, Robert Townsend
collapsed in cardiac arrest on his way to the GO
train. An off-duty paramedic from York region
and her husband started CPR. GO Transit security
brought the AED and delivered a shock to the
patient, restarting his heart. Paramedics arrived on
the scene and provided advanced life support and
as a result the patient was speaking in the back
of the ambulance on the way to the hospital. Mr.
Townsend is recovering very well at home.
On August 29, Dwayne Harrison, a 23-year-old
student, was playing a pickup game of basketball
at Lawrence Heights Community Centre and
suddenly collapsed in cardiac arrest. A Parks,
Forestry and Recreation custodian started CPR
and retrieved the AED. He used the AED to give
two shocks to restart Mr. Harrisons heart. The
patient was transported to hospital and treated by
cardiac doctors. Mr. Harrison is recovering well
enough to be back in class.
Toronto is proud to be the Host City of
the 2015 Pan Am/Parapan Am Games
and was the frst municipality to welcome
Pachi the Porcupine, the offcial mascot
for the TORONTO 2015 Games. The
energetic guy visited Toronto City Hall
and paid a special visit to City Council
this summer. In July 2013, Pachi made
his debut and engaged City Councillors,
staff and visitors to Council with his
signature dance, the Pachi wiggle. He
has spent the past few months touring the
province to raise awareness about the
upcoming TORONTO 2015 Games.
toronto.ca/panam2015
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Cool City Job:
Sean Kelly is one of 420 solid waste collection operators who work in the collections unit in the Solid Waste Management Services
division. The work they do has a major impact on Torontonians every day. Their job is to pick up the citys garbage, recycling,
organics and yard waste.
In his role as solid waste
collection operator, Sean makes
about 1,100 residential stops
a day during his 10-hour shift.
Seans workday starts at 7 a.m.
Before leaving the works yard
located at Bermondsey Yard
(Victoria Park Avenue and
Eglinton Avenue), he makes sure
the truck is safe and fuelled up,
and gets his route information for
the day. Seans designated area
for pickup is usually a section
within the boundaries of Steeles
Avenue to the Lake, and Victoria
Park Avenue to Yonge Street.
Sean currently drives a one-
person truck for garbage and
recycling pickup. On the
automated one-person trucks,
we are lucky enough to have
the claw that comes out and
picks up a Blue or Grey Bin,
and empties the bin contents into the truck. The driver operates the
claw from the cab of the truck. Sometimes, there is heavy lifting
involved because Green Bins full of organics and yard waste bags are
lifted by hand and emptied into the truck. Other collection trucks are
split-body for collection of both recycling and organics. There are
also special trucks for collection of mattresses, couches and other bulky
items. On a typical work day, Sean usually takes collected materials to
one of three transfer stations in the east end of the city at least twice a
day.
There are sometimes unexpected obstacles to deal with on the pick-up
route. Sean may have to manoeuvre the truck into tight spaces in order
to pick up bins, or ask the owner of a truck or car to move their vehicles
so that the garbage truck can continue on the route.
Drivers are required to report any toxic substance and/or household
hazardous waste (HHW) found in collection bins. In that case, the
driver reports the house (if known) if the material has already been
tipped into the truck. Residents must dispose of HHW at an appropriate
City depot or call 311 for a special pickup.
On the truck, there is a camera mounted above the area where the
materials are deposited. Drivers use the camera to ensure that the bin
has been completely emptied into the truck and to check for acceptable
items for disposal/recycling.
There are some risks to the solid waste collection operator job.
Dangerous items such as shards of glass or needles have been found
in bins. Drivers have to deal with pests near bins such as racoons,
SOLID WASTE COLLECTION OPERATOR
SOLID WASTE MANAGEMENT SERVICES
squirrels, rats and even foxes. When a racoon has tipped over a bin, the
collection operator tries to collect the majority of the spilled garbage.
One morning, Sean had to wait fve minutes in the truck until a fox was
far enough away from the bins he was collecting
One of the unique aspects of Seans job is getting to see and talk
with residents who may be outside when collection is taking place. A
self-described people person, Sean is grateful for the face-to-face
interaction. He often gets a hello and wave from residents putting out
their bins and from children who like to watch the garbage truck from
their house. One of our duties involves special pickups for people who
are disabled or elderly (who register and are approved for this service),
says Sean. I sometimes get the opportunity to speak to these people
and they are really nice and happy to receive the service.
Sean has worked for the City for seven years as a solid waste collection
operator. Before that, he was a driver/loader with a private company.
Sean has also been a sound engineer for movies for about 20 years. In
his spare time, Sean plays baseball, volleyball and squash, and he runs a
recreational sports group. Sean lives in Pickering with his daughter.
More information about garbage and recycling collection:
toronto.ca/recycle
WEB REVITALIZATION PROJECT UPDATE
Championed by Deputy City Manager Brenda
Patterson, the Web Revitalization Project is well
underway with phase 1 nearing completion.
Divisions worked diligently to complete their
ROT analysis, identifying web content that
was redundant, obsolete and trivial. Of the
divisions migrated so far, this has resulted in
the removal of just over 35 per cent of the total
content on the old, static toronto.ca site. This in
itself is a commendable achievement and will
help ensure the City is providing timely and
useful information to the public, and improve
usability, search and customer experience.
The migration effort continues with the
remaining divisions working closely with the
project team to migrate their cleaned up content
to the web content management (WCM) system
and create their new WCM pages. Close to 350
Sean Kelly in the cab of a garbage truck he uses daily in his position as a solid waste collection operator for Solid Waste
Management Services
staff have already been trained on WCM and many
are now sustaining their own pages on the Citys
website.
The team has also started work on phase 2 of the
project, which will focus on re-thinking the Citys
online presence, and emphasizing service delivery
and user experience. The next phase will involve
consultations with divisions, members of Council
and the public, and will be implemented in 2015.
More information:
insideto.toronto.ca/webrevitalization
ALMOST
MIGRATED
C i t y o f T o r o n t o S t a f f N e w s l e t t e r
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HR News
INVESTING IN LEADERSHIP
Management Onboarding is one of many initiatives that supports leadership growth and talent development at the City of Toronto. It is designed
for newly-hired or internally-promoted supervisors and managers to help them quickly gain essential knowledge and skills for their challenging
and rewarding positions.
Here is what participants, leaders and hiring managers, had to say:
I remember when I was
promoted to a manager position
I signed up for as many courses as I
could to assist me, but it would have
been fantastic to have this type of
program available . . .
Hiring manager
My new supervisor is very familiar
with policies, programs and
services thanks to this program!
Keep up the good work!
Director of participant
My new manager said the kick-
off session was really helpful . . .
The main thing that struck him was
the number of supports available
to managers at the City this was
great to hear.
Director of new manager
I am now familiar with processes
and understand that there are
others in the organization that I can
turn to for help.
Participant
By the end of 2013, about 100 new supervisors and managers will have benefted from the Management Onboarding program. A staff team from
Human Resources, Payroll & Employee Benefts, and Equity, Diversity and Human Rights will continue to engage with staff and gather feedback to
further shape this important program for new supervisors and managers.
More information: insideto.toronto.ca/hrweb/odl
KEEPING WORKPLACES
HEALTHY AND SAFE
MEMBERSHIP LIST NOW
ONLINE
Hundreds of joint health and safety
committee representatives do their part
every day to make City workplaces a
healthy and safer place for all of us.
Joint health and safety committees
(JHSCs) and health and safety
representatives (H&S Reps) play a key
role in maintaining safe and healthy
workplaces. The JHSC Membership
List for all City JHSCs and H&S Reps
is now available online.
Staff can use this list to more
effciently and effectively identify
their member(s) or representatives and
submit change requests and comments.
This new database will ensure accuracy
of information and allow for more
effective communication with JHSC
members and H&S Reps. As required
by legislation, a JHSC membership list
can also be printed and posted in your
workplace.
Membership list and how to
become a member: insideto.toronto.
ca/hrweb/health_and_safety
CITY STAFF RECOGNIZED FOR MENTORING LEADERSHIP
The 10th annual Profession to Profession
Mentoring Immigrants Program event was held
on October 7. Members of the Toronto Public
Service and Toronto residents were recognized
for helping the City of Toronto become the frst
municipality in the Greater Toronto Area to
surpass 1,000 mentee/mentor matches.
The program is a collaborative effort with
the Mentoring Partnership, a Toronto Region
Immigrant Employment Council (TRIEC)
program, and is delivered with 13 community
partners. The community partners provide
employment services and/or bridging programs
to skilled immigrants and coach each mentee and
mentor throughout their partnership.
One of the Mentoring Partnerships frst employer
partners, the City of Toronto remains one of their
most productive. The Citys employee volunteers
represent a diverse range of occupations. This
allows organizers to effectively match new recent
skilled immigrants with professionals in the same
feld. The City was
also instrumental
in partnering with
TRIEC to launch
a professional
development series
for mentors and
mentees to engage
with each other,
discuss challenges
and share best
practices. Over 70
per cent of mentees
in the program fnd
work in their feld
within six months
of their partnership
with a mentor.
More information: insideto.toronto.ca/hrweb/
profession_to_profession
TAKE OUR KIDS TO WORK DAY is on
Wednesday, November 6. Grade 9 students are invited to spend
a day in the workplace job shadowing a parent, relative, friend
or volunteer host. Members of the Toronto Public Service are
encouraged to participate in Take our Kids to Work, a national
program established in 1994 by the Learning Partnership.
More information: insideto.toronto.ca/toktw
In Brief
CAVALCADE OF LIGHTS


On November 30, Nathan Phillips Square will
again host Torontos favourite festive free night
out Cavalcade of Lights, presented by Great
Gulf. The Citys Economic Development and
Culture team have put together a program
that will entertain all ages. The show kicks
off with an all-star house band performing a
variety of holiday favourites. The band will
later be joined by guest artists including Divine
Brown, Carvin Winans, Tyler Shaw and Cold
Specks. In addition, the lively skating rink, the
traditional countdown and magical lighting of
the tree and square, and a stunning freworks
fnale are sure to provide residents and visitors
with a night to remember.
More information: toronto.ca/cavalcade
WINTERLICIOUS IS COMING
Torontos favourite culinary celebration,
Winterlicious, is back for its 12th year from
January 31 to February 13, 2014. Be sure to
check out the website toronto.ca/winterlicious
in early December when all the exciting details
will be revealed. See which of your favourite
restaurants are returning, who the frst time
participants will be and what exciting new
three-course prix fxe lunch and dinner menus
will be offered.
City Site
ST. LAWRENCE MARKET
St. Lawrence Market, rated the number one food market in the world according to
National Geographic, epitomizes the culture of Toronto. Located at the corner of Front
and Jarvis Streets, it is a Toronto landmark and tourist destination, and is the largest
indoor market in the city.
The Market itself consists of two buildings,
south and north, located across the street from
each other. In the South Building, visitors
will fnd local food from all over Ontario and
products from around the world. Shelves are
lined with 600 types of cheese, 300 types
of olive oil, 38 varieties of mustard, 400
varieties of fruits and vegetables and 100
kinds of seafood. There are also a number of
quick-service restaurants serving up Greek,
Portuguese, Ukrainian, Italian, Chinese and a
market tradition the back bacon sandwich.
The Markets life force is its 120 merchants,
farmers and artisans. Many merchants have
continued the business, passing it along to
the next generation. The second foor is home
to the Market Galley with changing exhibits
dedicated to Torontos art, culture and history,
and the Market Kitchen with cooking classes
for all ages and abilities.
The North Building hosts weekly farmers
markets and antique markets in the summer.
There are plans to renew the North building
which will still house the Saturday farmers
market and Sunday antique market. It will also
be the home of Toronto Court Services for
Toronto and East York.
The market has a long history dating back to
1803 when the frst permanent farmers market,
wooden in structure, was built at the Market
Block, fronting onto King Street. In 1831, a
brick structure replaced the wooden market
building. In 1835, the frst offcial City Hall
was constructed at the site of the present day
south market. The Great Fire of Toronto in
1849 destroyed the brick structure and much
of the city. With the population boom in
Toronto in 1899, the municipal government
moved to Old City Hall. As Toronto grew, so
did its market. In 1902, the frst offcial City
Hall and the farmers market was signifcantly
altered and became the current St. Lawrence
Market in 1902. In 1968, the North Market
was demolished and replaced with the present
day building. In 1978, renovations were
complete at the South Market. The main level
was completely rebuilt and the basement was
gutted and made available for retail use.
After more than 200 years, the St. Lawrence
Market continues to be a gathering place for
neighbours, friends, families and visitors. It is
a place to connect, enjoy great good and the
hustle and bustle of a world-class market.
More information: stlawrencemarket.com
MAGAZINES FREE ONLINE WITH YOUR LIBRARY CARD
You can read the latest issues of hundreds popular magazines including The Economist, National
Geographic, The Walrus, House & Home and Rolling Stone with the librarys new e-magazine
service from Zinio. Download issues to your home computer, tablet or smart phone no limit
to how many you can check out, and no due dates or
late fees. Zinio e-magazines are the latest addition to
the librarys growing collection of e-content available
to borrow. The collection includes current popular
fction and nonfction e-books and e-audiobooks from
Overdrive, the latest technology and business e-books
from Safari, and more.
More information: rbdigital.com/torontoon/service/
zinio/landing

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