Академический Документы
Профессиональный Документы
Культура Документы
Existing analytics approaches meet point needs for specific roles within an organisation. However, how analysis is carried out, and the roles of people who will be carrying out the analysis, will need to adapt dynamically to meet the organisations changing needs. The analysis of a blend of multiple different data sources will help to add distinct business value to an organisation.
Clive Longbottom Quocirca Ltd Tel : +44 118 948 3360 Email: Clive.Longbottom@Quocirca.com
Rob Bamforth Quocirca Ltd Tel: +44 7802 175796 Email: Rob.Bamforth@Quocirca.com
Executive Summary
Effective decisions can only be made around complete data availability The key is to blend data sources as required
For many organisations, reporting against data remains a slow, static process. Reports still have to be created by skilled staff. They are run in batch mode against single data sources or against nominally integrated multiple databases, and the results are distributed as a Word, Excel, PowerPoint or PDF document. The reader cannot drill down into the data to see if all the decisions have been made against the right underlying data, or even see if all available data has been included. The world no longer runs purely on data held in formal databases. Documents, social networks, internet searches and other information sources must be taken into account when making decisions. Any new analytics and business intelligence platform must be capable of accepting a variety of data types and enabling these to be analysed and reported on swiftly and effectively.
An organisation can no longer define itself in isolation. It will have suppliers and customers, and each of these may also have their own suppliers and customers. The secure flow of intelligence up and down this value chain will be critical in defining which organisations succeed in tomorrows markets. Any analytics and business intelligence platform chosen must be able to embrace and blend data sources along the chain, and provide active reports that can be utilised by all necessary parts of the chain.
Conclusions
Business analytics has to be democratised to uncover its hidden value to the business. Blending different data types and sources ensures continued data veracity and strong value in results will help ensure that an organisation can compete effectively in the future. Less-structured data will be a core part of any future analysis process, and such sources will have to be included in the mix. The need for general employees to be able to analyse multiple data sources in their day-to-day work, and to securely and effectively share their findings along a value chain that extends beyond the organisation, has to be part of any system chosen.
Quocirca 2014
-2-
Figure 1
A major change has been required for some time and the advent of more user-friendly, multi-data source analysis systems has created a more capable environment. Essentially, there has been a move to provide the following incremental capabilities: Business reporting the capability to provide insights into what has happened in the past Business analysis the capability to show insights into what is happening now Business intelligence the capability to show insights into what is likely to happen in the future The future is around business intelligence with a full capability for predictive analysis and using what if? scenarios. However, this requires changes to how IT and the business approach their data architecture, and the tools they choose for analysing the data sets. By bringing all needed data sources into play as early as possible, moving through the data-information-knowledge process can be speeded up, enabling effective decisions to be made far more rapidly, and so enabling better competitive moves in the market.
Quocirca 2014
-4-
Quocirca 2014
-5-
Case Study
Challenges
In order to improve patient care and reduce its facilities operating costs, St. Antonius Hospital needed better analysis of data for things such as emergency room waiting times and operating theatre occupation. With patient and research data trapped in separate silos for each hospital department, St. Antonius had a real challenge on its hands. In order to achieve a holistic view of both hospital activities and patients, St. Antonius needed a central data warehouse and business intelligence (BI) platform that would break down departmental silos and make data analysis available to the entire hospital staff. In addition, St. Antonius also needed to leverage the international High Level Seven (HL7) standards for healthcare data exchange and sharing both within hospital departments and central government reporting.
Solution
St. Antonius Hospital contracted with Tholis Consulting to help implement the hospital-wide BI project and train its staff in BI practices. A team sponsored and driven by St. Antonius CTO was set up to ensure th at benefits were achieved. The solution chosen uses Pentaho and has resulted in a series of systems: Data discovery and analysis Data is now provisioned and accessed by users throughout the hospital. Reporting Around 30 standard reports are available for direct use by a range of users. For example, a report of the waiting list for lung transplant patients can be easily accessed by doctors and administrators. Dashboards St. Antonius board of directors have access to a balanced scorecard for strategic planning and management, which will allow them to align hospital activities to the vision and strategy of the organisation, monitoring organisational performance against key goals. Data mining By working alongside St. Antonius existing R System statist ical tool, researchers can carry out analysis on issues such as lung patient survival rates. Mobile BI With doctors and administrators constantly on the go, the implementation of Pentaho will be extended to include mobile devices. Pentaho Data Integration Pentaho allows St Antonius staff to extract data from various internal and external sources and load them to their Data Vault. Although Pentaho created this for St Antonius, the hospital has kindly decided to donate it to the open source community so that any healthcare organisation can leverage it to overcome their own data integration challenges.
Results
St. Antonius has seen a 20% improvement in emergency room turnaround times. Data analysis is now in the hands of the doctors via self-service BI. The use of surgery rooms and personnel has been optimised through better visibility into such issues as the number of beds and operating theatres in use. Better research intelligence and preventative care through the use of data mining and predictive analysis. Easier and faster compliance with core central government reporting requirements. Lower costs and fewer resources the Pentaho system is overseen by a team of three people providing BI capabilities across the whole hospital.
Quocirca 2014
-6-
Conclusions
Existing analytics approaches are struggling to meet an organisations needs. However, a complete forklift replacement of existing systems is not required. By building upon existing data stores and embracing these as feeds into a more flexible environment, organisations can build a next generation business intelligence platform while still utilising many of the skills built up in other areas. What is needed is a system that can accept a range of data sources that goes beyond the level of standard formal databases, including streamed, less structured data as well as big data sources. This blending of multiple different data sources and data types must be able to be carried out on the fly so as to provide the what if? scenario capabilities that will define those organisations that will be able to reap the financial rewards of a fully flexible BI system. However, this will also require changes in the way that the front-end of a BI system works. It has to be intuitive enough for general users to use, negating the need to go to IT every time a new report is required. It has to make access to different data types and sources quick and easy. It has to provide a range of ways of looking at the results so that different users can use a visualisation that makes sense to them. It has to allow multiple different visualisations to be created against the same underlying data set, and it must be able to allow reports to be portable in an active manner. Quocirca 2014 -7-
Quocirca 2014
-8-
About Pentaho
Pentaho is delivering the future of business analytics. Pentaho's open source heritage drives its continued innovation in a modern, integrated, embeddable platform built for the future of analytics, including diverse and big data requirements. Powerful business analytics are made easy with Pentaho's cost-effective suite for data access, visualisation, integration, analysis and mining. For a free evaluation, download Pentaho Business Analytics at www.pentaho.com/get-started.
REPORT NOTE: This report has been written independently by Quocirca Ltd to provide an overview of the issues facing organisations seeking to maximise the effectiveness of todays dynamic workforce. The report draws on Quocircas extensive knowledge of the technology and business arenas, and provides advice on the approach that organisations should take to create a more effective and efficient environment for future growth.
About Quocirca
Quocirca is a primary research and analysis company specialising in the business impact of information technology and communications (ITC). With worldwide, native language reach, Quocirca provides in-depth insights into the views of buyers and influencers in large, mid-sized and small organisations. Its analyst team is made up of real-world practitioners with first-hand experience of ITC delivery who continuously research and track the industry and its real usage in the markets. Through researching perceptions, Quocirca uncovers the real hurdles to technology adoption the personal and political aspects of an organisations environment and the pressures of the need for demonstrable business value in any implementation. This capability to uncover and report back on the end-user perceptions in the market enables Quocirca to provide advice on the realities of technology adoption, not the promises.
Quocirca research is always pragmatic, business orientated and conducted in the context of the bigger picture. ITC has the ability to transform businesses and the processes that drive them, but often fails to do so. Quocircas mission is to help organisations improve their success rate in process enablement through better levels of understanding and the adoption of the correct technologies at the correct time. Quocirca has a pro-active primary research programme, regularly surveying users, purchasers and resellers of ITC products and services on emerging, evolving and maturing technologies. Over time, Quocirca has built a picture of long term investment trends, providing invaluable information for the whole of the ITC community. Quocirca works with global and local providers of ITC products and services to help them deliver on the promise that ITC holds for business. Quocircas clients include Oracle, IBM, CA, O2, T-Mobile, HP, Xerox, Ricoh and Symantec, along with other large and medium sized vendors, service providers and more specialist firms. Details of Quocircas work and the services it offers can be found at http://www.quocirca.com Disclaimer: This report has been written independently by Quocirca Ltd. During the preparation of this report, Quocirca may have used a number of sources for the information and views provided. Although Quocirca has attempted wherever possible to validate the information received from each vendor, Quocirca cannot be held responsible for any errors in information received in this manner. Although Quocirca has taken what steps it can to ensure that the information provided in this report is true and reflects real market conditions, Quocirca cannot take any responsibility for the ultimate reliability of the details presented. Therefore, Quocirca expressly disclaims all warranties and claims as to the validity of the data presented here, including any and all consequential losses incurred by any organisation or individual taking any action based on such data and advice. All brand and product names are recognised and acknowledged as trademarks or service marks of their respective holders.