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Stefan Zhelev

Contact details
Name: Stefan Lachezarov Zhelev
Tel: +359-887-401-628
E-mail: stefan.zhelev@gmail.com

Skills
» Foreign languages
English Excellent 12 years
German Basic 3 years
Russian Good 4 years
» Computer skills
Internet (HTML, CSS, Javascript, PHP, SMARTY, Perl, Photoshop,
Flash)
Database Systems (MySQL, MS Access)
MS Office (Word, Excel, Access, Powerpoint, Outlook)
» Professional skills
» Energetic and proactive
person » Communicative » Adaptive » Propensity to assume
responsibility » Result driven » Initiative
» Diving licence - Category "B"

Professional experience
Organization: My24Website (webdesign and webhosting studio) From: Feb 2008
Website: www.my24website.com Till: Present
Position: Web Design Free Lancer
Responsibilities: Telemarketing, Sales, Project management, Web Development, Support, Billing
Achievements: Telemarketing conversion rate: 4%, Customer retention rate: 89%, Returning customers: 57%
Organization: Aplus.Net (webdesign, webhosting, dedicated servers, web From: Nov 2005
marketing, payment gateway services)
Website: www.aplus.net Till: Jan 2008
Position: Account Executive
Responsibilities: Consulting international customers and finding the best solution for their online business, managing inbound
calls, realtime transfers, live chat and e-mails, generating an average of 80 outgoing calls
Achievements: Top performer - Number of outgoing calls (Apr 2006, Sep 2006, Mar 2007), Top performer - Newly generated
business (July 2006, Apr 2007), Over 700 customers generating a total of $0.6 Mil
Organization: Amotem Ltd. (furniture company) From: November 2004
Website: www.amotem.com Till: October 2005
Position: Marketing Manager
Responsibilities: Designing the marketing strategy, business development, customer relations, selection and recruiting, logistics,
catalog and website support and development
Achievements: Contracted 20 recurring customers in 1 year, established the products catalog (15 generic products and 8
unique), participated in selecting and hiring 8 employees, 6 of them still with the company
Organization: Commercial League National Pharma Centre Inc. From: March 2004
(pharmaceutical wholesaler and distributor)
Website: www.comleague.com Till: May 2004
Position: Started as Business Development Department Assistant, promoted to International Trade Account
Executive, promoted to Purchasing Manager
Responsibilities: Contracting vendors for the primary packaging of Tchaikapharma products, managing the nation-wide
inventories for Boiron and Merck using SAP software, maintaining production supplies of Tchaikapharma for
secondary and tertiary packaging
Achievements: Established relationship with over 20 pharmaceutical vendors, 5 of which successfully contracted, promoted
twice in less than 3 months
Organization: Communications Management Systems Group (telemarketing From: October 2003
company)
Website: www.cmsgnet.com Till: January 2004
Position: Junior Account Executive
Responsibilities: Establishing contact with European prospects, promoting investment products, generating an average of 250
outgoing calls per day, qualifying an average of 8 new prospects per day
Achievements: Top performer - number of generated leads (Dec 2003, Jan 2004), Most motivated employee (Dec 2003)

Education
» University
Name: University of Sofia "St. Kliment Ohridski"
Faculty: Business Faculty
Specialty: Business Administration
Program: Bachelor
Location: Sofia
Education period: 2001 - 2005
» High School
Name: English Language High School "Geo Milev"
Location: Dobrich
Education period: 1996 - 2001

Fields of interest
Web Expo - online medias, web 2.0 sites, web developers, web designers, services for the web, hosting
Jun 5-6 2009, Plovdiv:
providers, investing and career opportunities, freelancers, bloggers
May 16 2009, Sofia: StartUP IT - forum for entrepreneurship in the IT sector
Apr 25-26 2009, Veliko
P2P Conference - mobile marketing, IT, web 2.0 investments, blogs as media and business
Tarnovo:
Apr 16 2009, Sofia: International Summit Management Innovation and Strategy - face to face meeting with leading world managers
Apr 10 2009, Sofia: SEO Conference - SEO trends, case studies and practice

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